Mercure Hotel Nijmegen Center 4 stars

Customer review rating (ALL Rating) 4.5/5 1,820 reviews

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Mercure Hotel Nijmegen Center - Image 1
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Stationsplein 29, 6512 AB NIJMEGEN, Netherlands

Description

Hotel extras

  • Excellent price/quality ratio

  • Unique central location with private parking

  • Modern rooms, equipped with all the desired facilities

  • Uitstekende toegang tot alle vormen van openbaar vervoer

  • Just 2 minutes walk from poppodium Doornroosje

Our accommodation(s)

Hotel location

Mercure Hotel Nijmegen Center

Stationsplein 29
6512 AB NIJMEGEN
Netherlands

GPS:51.841856, 5.853095

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT MERCURE NIJMEGEN

Enjoy a delicious a la carte dinner at Mercure Hotel Nijmegen. Our menu has something to offer for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,820 reviews

TripAdvisor Rating  4.2/5  905 reviews

Customer review rating 3.5/5

Marius D. G. F. Couples - Confirmed reviews ALL

We were well received. We had had difficulties with the reservations, as we got confirmation for a type of accommodation, that we had not discussed during the reservation by phone.We were disappointed by the way you are celebrating the change of the year, but that may Netherlands tradition. We have spent the last 12 years in a hotel in the Netherlands and were surprised by the absence of any celebration. It was very nice to find some old oilballs on the counter the next day! There was a chair blocking the entrance to the bar. Instead a guy was putting firworks on fire right in front of the hotel door. Not reallyan incentive to leave the hotel. We were told that Nijmegen would be firework free, but this was apparently misinformation, as there was also an accident. The pressure of the shower a the fourth floor is low. As the room is not cleaned, the guest has to go down to get new coffee supply. The coffee machine downstairs is operational limited hours. Early in the evening it is already put out of order. We appreciated the fact that we could leave our own coolboxin the kitchen. This way we had some cold bubbles on New Years Eve.

Dear Marius, Thank you for taking the time to review your stay at our hotel. Our team is delighted that their attentive service and the kitchen storage option met your needs. However, we are sorry that you were disappointed about our New Year’s Eve celebrations at the hotel. The bar was open until 22:00 as you should have been informed via email and flyers in the hotel. We are sorry If this wasn’t the case. We are sorry about the miscommunication regarding the fireworks in the city. We understand that can be an unpleasant surprise. We hope to welcome you back for a more enjoyable stay in the future. Kind regards, Natasja - Guest relations

Customer review rating 2.5/5

Louis K. Business - Confirmed reviews ALL

Bed felt 30 years old. Window faced a train station. No wash cloths. Would prefer coffee maker in room..

Dear Louis, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in several areas and appreciate you taking the time to highlight areas where we can improve. Our team takes guest comfort seriously, and we regret the inconvenience caused by the accommodation features not meeting your needs. Regarding the in-room facilities, we acknowledge your feedback about beverage amenities and have noted your preference for coffee preparation equipment. Please know standard rooms include tea/coffee-making facilities, while Privilege accommodations offer Nespresso machines for enhanced convenience. We have shared your comments about the bathroom provisions with our housekeeping team to ensure better adherence to our standards. While we provide various pillow options and temperature controls in all rooms, we regret these aspects didn’t contribute to your comfort during this business trip. We all do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Natasja - Guest relations

Customer review rating 4.0/5

Stephen H. Families - Confirmed reviews ALL

We had a very nice stay. Excellent food in the restaurant and helpful friendly staff throughout. The only problem was that there was no heating in the room….it was very, very cold.

Dear Stephen, Thank you for taking the time to share your feedback. We’re glad our restaurant colleagues met your expectations, contributing to a pleasant getaway. Your kind words motivate us to maintain high standards. Regarding the room temperature, we apologize for the inconvenience. Our team is committed to resolving such issues promptly to ensure guest comfort. Please contact us during your visit If you encounter any problems with your room. Thank you for recommending our loyalty program. We hope to exceed your expectations on your next visit. We hope to welcome you back for a more enjoyable stay in the future. Kind regards, Natasja - Guest relations

Customer review rating 4.5/5

D.a.j. K. Business - Confirmed reviews ALL

Very nice room with good amenities. Superb bed

Dear Stein, Thank you for taking the time to share your feedback. It’s wonderful to hear you enjoyed your stay at Mercure Nijmegen Centre. We’re delighted your room met your needs and that you found the bed comfortable. Our team takes pride in ensuring guests have everything they need for a restful stay, especially those here for business. We regret any inconvenience you faced regarding parking directions. Our signage is regularly reviewed, and your feedback helps us improve clarity for future guests. Thank you again for choosing us during your visit to Nijmegen. We look forward to welcoming you back in the future. Kind regards, Natasja - Guest relations

Customer review rating 5.0/5

Veronica B. Couples - Confirmed reviews ALL

Clean, quiet room, comfortable bed, tasty dinner in the restaurant, welcoming, efficient staff. Thank you and see you next month!

Dear Veronica, It was a pleasure to receive such a great review. We are thrilled you had such a pleasant stay at Mercure Nijmegen Centre. We are glad you appreciated the spotless accommodations and peaceful environment. It’s fantastic you found the bed restful and enjoyed the delicious dinner. Our team is delighted their welcoming approach and efficiency enhanced your visit. It would be a pleasure to welcome you back. Kind regards, Natasja - Guest relations

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Other web-users rate our hotel

  • 817 reviews 9.4/10 Location
  • 1,049 reviews 7.4/10 Room
  • 902 reviews 9.3/10 Service
  • 21 reviews 6.2/10 WiFi
  • 526 reviews 8.8/10 Breakfast
  • 466 reviews 8.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.