Mercure Hotel Amersfoort Centre

Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 594 reviews

Mercure Hotel Amersfoort Centre
See on a map

Description

Hotel extras

  • Free WIFI in the hotel

  • Next to Amersfoort station

  • Babysitting service on request

  • Non-smoking hotel

Our accommodation(s)

The modern rooms at the Mercure Hotel Amersfoort Center feature luxury bathrooms with a rainshower, as well as a 42" flat-screen TV, an extra-large desk, a comfortable recliner, wonderful beds and amazing views. The large suites are luxuriously furnished with a comfortable lounge suite, extra-large flat-screen TVs in both the sleeping and living areas, a whirlpool bath and a large dining/meeting table. Our Presidential Suites offer phenomenal views of the city.

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

Fax: +31 33 285 1001

  • BUS:  2 3 4 74 76 112 GRONINGERSTRAAT

  • By plane

    SCHIPHOL AIRPORT At 60.9km / 37.84 miles

  • By train

    STATION AMERSFOORT At 1.4km / 0.87 miles

GPS:52.159283, 5.378778

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews for
Mercure Hotel Amersfoort Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  594 reviews

TripAdvisor Rating  4.0/5  994 reviews

Certificate of excellence 2022

Worst stay

Customer review rating 0.5/5

Mownika Friends - Confirmed reviews ALL

This doesn’t meet to any 4 start hotel standards that accor provides. There isn’t a water bottle and ignore the water the coffee mugs are left upside and there is full of dust in the coffee mugs. There is a same product available for Handwash face and hair and there isn’t a conditioner? In addition to that the room is booked for 2 people and there is only one hand towel and one towel in the bathroom and the room service only replaces it with one set inspite of knowing that there are 2 people living in the room. I was highly disappointed with the service and wanted to cancel it but that was not possible being a gold member I wonder if this is not an available option then what’s the benefit of being a local customer? Regards, Mownika

Nice Stay in Amerfoort

Customer review rating 5.0/5

Christoph Business - Confirmed reviews ALL

Nice and convenient hotel near the center of Amersfoort. I can reccoment it.

Privelege Room #803 - Functional & Clean

Customer review rating 4.5/5

Roberto Couples - Confirmed reviews ALL

Our stay in Privilege room #803: - positives 1 Strong warm shower 2 Nespresso coffeemachine + capsules + watercooker 3 Big bed with good firm pillows 4 Excellent cooling airconditioning 5 Bedroom window can open for fresh air! 6 Enough poweroutlets / usb to charge electric debices 7 Curtains that can blackout and create darkness 8 Panoramic view on Eem-complex 9 empty minibar to store own drinks cool * walkable to Amersfoort old town * Albert Heijn supermarket across the street - negatives 1 bathroom: just (almost empty) 2 refillable wallmounted dispenser squirt generic soap/showergel/shampoo combo [advise: pack your own toiletries!] 2 checkout can be delayed when a bus full of German tourists want to check out on early sunday morning with only 1 person manning the reception desk [=havoc] VERDICT: will stay again but will need to bring my own lotions/soaps/shampoo

Good location close to old town

Customer review rating 4.0/5

Michele W. Families - Confirmed reviews ALL

We would go back there again. The hotel was clean with comfortable beds, friendly staff and an excellent inclusive breakfast.

Great location

Customer review rating 4.0/5

Phil Business - Confirmed reviews ALL

Friendly helpful staff. Nice clean room, but no gym

Happy clients but no so smooth with the check in

Customer review rating 3.5/5

Jw… Business - Confirmed reviews ALL

All our guests were very satisfied. I did inform the hotel to contact me with any issues and 2 guests had been wrongfully checked in (they were put in the NH with the other group) I received a confrontational email and the hotel had added these two guests in without checking with me first. This was disappointing and unhelpful as in the morning, I was also dealing with trying to get 50 guests from Schipol airport to Amersfoort with no trains.

the staff make the hotel, without them it would not be the same very friendly and very helpful.

Customer review rating 4.5/5

Gary M. Families - Confirmed reviews ALL

enjoyable

Bed and pelles very uncomfortable

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Good location near train and historical center When hotel is full, you can hear people in room(s) adjacent to yours Pelles are extremely uncomfortable, too hard, no option to switch Comprehensive and good breakfast in a very nice setting

Great Hotel, coming with a refreshed look in the rooms for 2022.

Customer review rating 4.0/5

Simon S. Business - Confirmed reviews ALL

The team at the hotel gives such a welcoming warmth to your stay. Right now the hotel is coming back out of CoViD hibernation (April 2022), this means that some services are running on a cut down state, as a regular guest I would love to see the full services brought back up to speed as soon as possible.

Nice hotel, friendly staff, not so great maintenance

Customer review rating 3.5/5

Wendy Families - Confirmed reviews ALL

The room was nice, baby beds and blankets for the baby beds were in the room when we arrived, which was very pleasant. Beautiful view and a good breakfast in the morning. The hotel is very easy to reach by car and by foot. It’s very close to the city center. What was disappointing was that we pointed out that the drainage of the sink in the bathroom wasn’t working, 4 hours later it was still not fixed. Finally my husband took the cap off with a small pin, so we could at least wash our hands and brush our teeth. We booked a suite, so I expected some luxury.. instead even a basic sink didn’t work and didn’t get fixed during our stay as well.

Dear Mrs. A., Thank you for filling out a review and sharing your experience. We are happy to see that you have enjoyed the room and the breakfast in the morning. We're sorry that your experience regarding the maintenance wasn't great. Our technical department had a day off that weekend so one of our colleagues tried to fix the sink theirselves. Unfortunately without succes. My apolgies this had not been communicated back to you. We'll take your feedback with us for the future. This definitely helps us to keep improving things. Hopefully we'll see you again in the nearby future to improve your experience. Kind regards, Team Mercure Hotel Amersfoort Centre

Lovely room

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We were staying at the Junior Suite and we loved it. The room was very beautiful and calming. We were really able to relax.

Dear Willeke C., Thank you for this wonderful review! We are happy to see that you enjoyed your stay and were able to relax. We highly appreciate your comment regarding our clean rooms. Hopefully, we will see you again in Mercure Hotel Amersfoort Centre. Sincerely, Team Mercure Hotel Amersfoort Centre

great stay

Customer review rating 5.0/5

Michelle Business - Confirmed reviews ALL

Hotel staff are very welcoming. Rooms are very spacious and comfortable and quiet. Charles in the bar was attentive and personable. Breakfast has plenty of options for all

Dear Michelle P., We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Amersfoort

Weekend

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

It started with a very bad experience with the ALL app. During the booking process it kept on crashing at the credit card payment stage so I left a trace of 7 not succeeded bookings. After switching to a normal browser, I could finally book a room. After this nasty experience, the stay in the hotel was nice. We had a quiet, clean and comfortable room with everything working as it should. The location of the hotel is perfect: close to public transport, close to access roads and close to the city center. Breakfast was good, staff was friendly and efficient.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. What a pity to hear you have had some problems with the ALL Accor app, we have forwared your comment to the Accor headquarters, this will help to improve their service. If you need help making a reservation in the nearby future, please do not hesitate to contact our hotel directly. Our reservations department will happy to help you out! On behalf of our entire team we thank you for visiting us and we do hope that we may welcome you again in the near future. Kind regards, Team Mercure Hotel Amersfoort Centre

Customer review rating 2.5/5

Jana J. Business - Confirmed reviews ALL

Poor equipment in the rooms (no bathrobe, poor bathroom equipment - soap only, no slippers)

Good location, comfortable rooms

Customer review rating 4.5/5

Mark Business - Confirmed reviews ALL

Good location, comfortable rooms, very good breakfast, cordial staff

Well located and close to the center

Customer review rating 3.5/5

Ante Business - Confirmed reviews ALL

For me the stay in the Mercure in Amersfoort is a good one. Rooms are always clean and well prepared and the personell is always friendly and supportive. One thing I need to point out, which is a disappointing one: In our corporate rate contrcat it was clearly stated that I would have free entrance to the basic fit fitness club, after asking at the reception it seems I am not allowed as the club is preffering own members instead of hotel guests also due to corona. So basically this advantage you are promoting is not available, as lock down is mainly over and for sure more releases are to be expected I am curious to see if there will be a possibility to join the fitness in the future or you need to consider to dop that from your offer, as you cannot guarantee your guests that service.

Dear Sir/Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Amersfoort

Well worth the money

TripAdvisor rating 4.0/5

brenda013 Families - TripAdvisor review

Good location (plenty to do around, supermarkets en cinema straight out the door), good breakfast, nice bar with finger food, comfortable room, friendly personell. Slippery shower though, could use an anti slip mat.

Dear brenda013, Thank you for sharing your experience with us. Good to hear you enjoyed our centrally located hotel, and our friendly staff. We will discuss your note regarding the slippery shower with our housekeeping department, to prevent any problems in the future. We hope to welcome you again at Mercure Hotel Amersfoort Centre. Kind regards, Team Mercure Hotel Amersfoort Centre.

Convenient and good value

TripAdvisor rating 4.0/5

Departure13784040109 Friends getaway - TripAdvisor review

Located a 5 minutes walk from the beautiful old town of Amersfoort. Car park under hotel is charged, but managed to get free parking for motorbike. Corporate style hotel, good breakfast, but not cheap

Dear Departure13784040109, Thank you for your review. We are pleased to see that you have experienced an enjoyable stay and liked the city so much! On behalf of our entire team we thank you for your visit and hope to see you again in the near future! Kind regards, Team Mercure Hotel Amersfoort Centre

Business trip

TripAdvisor rating 4.0/5

Road46477345009 Business - TripAdvisor review

The hotel is very good and well located near the city center. Just the size of the duvet. too small for the bed. The restaurant for the diner is very good. The breakfast is also very good and offer you all you need (sweet or salty food).

Dear Road46477345009, Thank you for your review. We are thrilled to see that you have experienced a pleasant stay and enjoyed our central location, restaurant and breakfast! We thank you for visiting us and hope to see you again in the future when your travels bring you back to the area! Kind regards, Team Mercure Hotel Amersfoort Centre

Very Good Hotel

TripAdvisor rating 4.0/5

C0lt0n Couples - TripAdvisor review

Second year we have stayed there. Only comment is for the Room and Reception as we did not eat in the Hotel. Receptionists were all very welcoming when entering and leaving each day.Directions into the town were offered on booking in, and a taxi was ordered on request and arrived within 5 minutes. Plenty of space in the room and all facilities were in good working order and cleaning each day was very good. Some people may find the pillows and mattress a little too firm, but perfect for us. Free safe and wifi provided in the room. A kettle, tea bags and coffee are in the room. Cartons of milk are skimpy but downstairs in the lobby there are unlimited supplies of milk and teas for you to take up as you enter the Hotel. The receptionist explained that only UK clients appeared to put milk in their tea!! The station is about a 10 minutes flat walk to the Hotel. The buses to and from the station also stop outside the Hotel. The walk to the old town is no more than 10 mins

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in AMERSFOORT