Mercure Hotel Amersfoort Centre 4 stars

Friendly and satisfied

It was a very good stay at Mercure Amersfoort as it is right between the station and town center. The rooms are modern and the shower is really strong.

The Mercure Amersfoort is well located and the staff are always extremely friendly and helpful.

The room was very nice. Breakfast was good as well (though I am looking forward to the normal breakfast that will hopefully return after the pandemic). I did feel the room could have been cleaned a little better and the towel looked like they were used (we had to smell them to be sure they were actually clean). The room service menu was quite limited. Nevertheless, we had a really nice stay and will be back in the future!

Two times a year we stay for a long weekend in the Mercure in Amersfoort. Service is good, rooms are excellent and spacious, location is near the centre. Parking convenient and cheap in the parking garage below the hotel. Good value for money!

We enjoyed staying in Mercure Hotel Amersfoort. The staff were very helpfull and kind.

No refund despite Corona Crisis

Great location. Perfect parking situation. Friendly staff

Really nice hotel. Nice staff, beautiful room, big shower. We really enjoyed it. Unfortunately we couldn't connect the television with Netflix. That is the only thing we were disappointed about.

There was plenty of well lit parking and the check-in process was simple and friendly. The rooms were very well appointed and the breakfast great. However, the sound proofing of the room we were allocated (603) was terrible. You could hear when people in the adjacent room were using their hair dryer or running a tap, but it was made worse by their loud conversations and music. We raised this issue the following morning and hoped to move rooms, but were told that there was nobody in the room the next night so it should be fine. However, 2 nights later we were woken by loud music from an adjoining room at around 1:30am. There was also a lot of noise from the corridor as the doors seemed to have very poor sound proofing as well. I just could not return to this hotel for fear of having a similar issue. When we checked out and raised the issue again (the third time) the reception staff member was very kind and apologetic and gave us a reduction on our parking charge. But we were exhausted as we just could not relax, so this really did not seem enough.

Funny.. I needed a room in Amersfoort on February 15th, check out on 16th February 2020 Found a room, booked it, found it annoying that your site did not give summery prior to pushing pay, but anyway what could go wrong I entered the correct date. Wrong! There were no room available for the 15thof February and it jumped automatically to the next available date... Friday, February 21, 2020... I received a booking confirmation straight away, saw the dates and called the hotel, all within one minute. The receptionist could not help me out, because it was a weekend...he told me somebody of the reservation department would call me on Monday.... he also told me, no refund, no nothing, and the hotel was full... Never got a call, nor a message..

Hi Mr Maurice, I would like to express my thanks for the service and care that I have received at your hotel. I have chosen Mercure Hotel again for our business meeting place, your team did not disappointed me. Every staff member with whom we came in contact was attentive. While I am waiting for my business associate to fetch for meeting, one of the lovely concierge offering me a cup of hot expresso coffee to cheer up my day, and It was amazing that I have received the well decorated happy valentines day letter and soft toys on 14th Feb after my business lunch. We had a wonderful short stay at your hotel, and I have recommended Mercure Hotel to all my Singapore business team, friends and family members. Thank you again and keep up the good work. Warmest regards Q. Hong K.

Nice room but with tqo single beds which take up quite some space in the room. Bedding does not fit each bed properly. Did not acknowledge platinum status at first until reminded. Complimentary use of basic gym next door was appreciated. No option to forsake daily room cleaning in favour of vouchers.

Enjoyed the stay a lot, big room with a lot of comfort. The location is great for the view and walk distance to the city center. Great experience with all luxury!

Very pleasant stay for 2 nights.