Mercure Hotel Amersfoort Centre 4 stars

Customer review rating 4.4/5 3,267 reviews

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Mercure Hotel Amersfoort Centre
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+ 21 Services

Hotel extras

  • Free WIFI in the hotel

  • Next to Amersfoort station

  • Babysitting service on request

  • Non-smoking hotel

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA amersfoort
netherlands

Tel: +31332851000

Fax: (+31)33/2851001

Check-in from 15h00

Check out up to 12h00

  • BUS :  2 3 4 74 76 112 GRONINGERSTRAAT

  • By plane

    SCHIPHOL AIRPORT At 60.9km / 37.84 miles

  • By train

    STATION AMERSFOORT At 1.4km / 0.87 miles

GPS :52.159283, 5.378778

Hotel services

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 142 rooms
    • One room for people with reduced mobility
    • No family room
    • 16 connecting rooms
    • 142 non-smoking rooms
    • 10 floors
  • Languages spoken at the hotel
    • Dutch
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Public indoor parking Additional charge
    • On site
    • Public

Our accommodation(s)

The modern rooms at the Mercure Hotel Amersfoort Center feature luxury bathrooms with a rainshower, as well as a 42" flat-screen TV, an extra-large desk, a comfortable recliner, wonderful beds and amazing views. The large suites are luxuriously furnished with a comfortable lounge suite, extra-large flat-screen TVs in both the sleeping and living areas, a whirlpool bath and a large dining/meeting table. Our Presidential Suites offer phenomenal views of the city.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 208

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Hotel Amersfoort Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,267 reviews

TripAdvisor Rating 4.0/5

990 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location, but not very well equipped and accommodating

Customer review rating 2.0/5

Oliver M. Business - 05/10/2021 Confirmed reviews ALL

I arrived around 2:45 and the receptionist claimed that the hotel is fully booked, even so that I requested a room on high floor + view over the church and in my booking it was my choice of room with extra payment for it. In addition, there was no room service, only a bottle of water in the fridge, the coffee section was empty in the room and also the floor heating in the bathroom was not working. For breakfast there was no tag on any of the sections, so you kinda have to guess was i provided and worse than all, was the quality of the coffee provided during breakfast which was just from a cheap coffee machine. Overall i doubt if i would like to stay at this hotel again.

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amersfoort Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Amersfoort

Cleaning standards could be better as expected with the Mercure Brand.

Customer review rating 3.0/5

Egon Couples - 07/09/2021 Confirmed reviews ALL

None of the staff were wearing masks and a lot of guests weren't wearing masks either which made us slightly uncomfortable. Cleaning standards were not up to par in the room. The curtains on the left had so many yellow spotted stains that at first though it was a pattern (we have pictures), however, on close examination saw that these were actual stains. It was an adjoining room, so the door to the other room had a lot of finger and palm prints clearly visible. Cobwebs hung from the ceiling and there was dust on the furniture and even the main door leading into the room. No bathrobes, no slippers, no free mineral water (as indicated on your website), A plus -- the room was big, had an amazing view and was pretty much walking distance to the nearby town center. Also attached to a small mall. Good parking, reasonably priced and ample space to move the car unlike some other hotels where space is a problem.

Very enjoyable stay

Customer review rating 4.5/5

Paul P. Families - 27/08/2021 Confirmed reviews ALL

Very convenient location, super friendly and professional staff, lovely breakfast.

Good location

Customer review rating 4.0/5

Johan Families - 25/08/2021 Confirmed reviews ALL

Short city trip with family

Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to see that you have experienced a most pleasant time in our hotel and in particular enjoyed our breakfact and the breakfast. We highly appreciate your compliments towards our staff! On behalf of our entire team we thank you for your visit and hope to welcome you again in the future! Yours hospitabily, Team Mercure Hotel Amersfoort Centre
Customer review rating 2.5/5

Anonymous Business - 22/08/2021 Confirmed reviews ALL

I was supposed to receive my invoice by email, never came. Service of the hotel was very average (info from staff for e.g. on places to eat)

Dear Oklend M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amersfoort Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tobias - Assistent Front Office Manger
Customer review rating 5.0/5

Anonymous Couples - 07/08/2021 Confirmed reviews ALL

It was an amazing couple of days. Beautiful room (Junior suite), not that expensive, good location, friendly staff. There was a mixup with the dinner reservation that we had made but they fixed the problem very quick and apologized. Overal, I would definitely recommend this Hotel and come here again!

Great hotel

Customer review rating 5.0/5

Anonymous Couples - 21/07/2021 Confirmed reviews ALL

This was our third time staying here and we love it every single time!

Geachte Gast, Bedankt voor uw review. We zijn ontzettend blij met uw hoge score! We zijn zeer verheugd om te lezen dat u heeft genoten van uw verblijf! Namens ons hele team bedanken wij u voor uw komst en hopen u in de toekomst weer te mogen verwelkomen. Met vriendelijke groet, Team Mercure Hotel Amersfoort Centre

Great stay!

Customer review rating 4.5/5

Yen Couples - 16/06/2021 Confirmed reviews ALL

Well located, across the center with many choices of restaurants, cinema and 2 supermarkets. we had the jr suite, great big room and jacuzzi and the bed was great!

Fabulous stay

Customer review rating 5.0/5

Vikki Families - 08/05/2021 Confirmed reviews ALL

Came with my daughter and we’d booked a suite so we could enjoy the double jacuzzi and space. Check in was faultless. It was explained that due to Covid, we needed to fill out a breakfast form fir each day and collect from there in the morning at the wee time I wanted. Then off we went in the lift to our suite. It’s quite a wow when you enter the suite! Huge windows! A lovely big dining table/work desk (with printer). A little area for tea/coffee making and a mini fridge. Then the lounge, with a fire! Walk around to the bathroom area, with the lovely jacuzzi and huge walk in shower. The bedroom is a wonderful size too, with a super comfortable bed and plenty of storage. Breakfast was lovely each morning. Housekeeping came each morning (it’s amazing how far croissant crumbs can go, so was grateful for that! ) and the room beautifully made up each time. All the members of staff we spoke to/saw were very friendly and helpful. Would definitely recommend a stay.

Great Location, quite and comfy rooms, perfect place to recharge our batteries

Customer review rating 5.0/5

Thomas P. Couples - 03/05/2021 Confirmed reviews ALL

Emotionally and physically exhausted by tough life events, we booked 2 nights in that hotel to recharge our batteries. All we needed is a quiet stay in a comfy room. We got that + convenience + very attentive staff (which is definitely not a given in the Netherlands). Mercure Amersfoort Center exceeded our expectations. - The bed and pillows are of very good quality. The room is very silent (no corridor noises, nor A/C noises) and the heated floor in the bathroom feels super good on our feet. - Great location: looking at the map, we thought it was a bit far away from the centre, but it's actually literally 5 minutes walk. Perfect to browse the medieval streets and have a walk in the park that circles all around the old town (following the old walls) - Parking is convenient (but poorly indicated on the website or around the hotel, follow Interparking Oppidium, it has direct access to the hotel lobby) and cheap (you get a discount at the reception, we paid 9€ for 48 hours if I remember correctly). Tips: if you're there for tourism on a weekend, book the tasty walk (just google it), we paid 34€ per person and got to eat something "to-go" in 6 different restaurants all over the old-town (one of them being sweet, we started with it as breakfast). It's a very pleasant way to discover the medieval city-centre and it was delicious (and being Italian from my father and French from my mother, I'm hard to impress) What could still be improved? - Indicate the parking better on the website (just tell us the price and the name of the parking signs to follow). - Add something to better block the light on the side of the curtains. They are perfectly light-blocking curtains, except on the side. However, we could very easily block it using the chair against the wall. So not a big deal. - We personally heard zero noise but found some reviews mentioning the heavy door rooms that could benefit from a pneumatic door closer (to prevent them from being slammed) - Smart TV would be great, I like to watch Netflix when I travel for business, by mirroring my phone or laptop connecting to the TV wirelessly (HDMI and USB A are available). We didn't use the TV this time, but I know that it is something I enjoy doing while travelling for business. - replace the USB A sockets on the nightstand walls with USB-C ones. - replace the soap dispensers, which are hard to press and could be more convenient Those things are minors (i just share them to help you do even better) and were compensated so well by the super attentive staff that demonstrated that they actually cared about us as human beings. Dutch hotels and restaurants staff often give us the impression that they are ticking boxes on an instructions checklist rather than paying attention to their customers. We got the exact opposite impression here (asking questions, actively listening to our answers and take action and show that they genuinely care) and it was delightful. Thanks again for making us feel so good in your hotel. Again, you exceeded our expectations. Take care!

Very Nice room!

Customer review rating 4.0/5

Daphne Couples - 27/04/2021 Confirmed reviews ALL

Very nice room. Super big. Nice personal. Good food and service.

Well located

Customer review rating 5.0/5

Rugan O. Couples - 16/02/2021 Confirmed reviews ALL

I enjoyed every moment of it

Dear Rugan O., Thank you for taking the time to write a review. We are delighted to learn that you have enjoyed your stay.Your positive feedback is highly appreciated! On behalf of our entire team we thank you for your visit and hope that we may welcome you again in the future! Warm regards, Team Mercure Hotel Amersfoort Centre

Good hotel but hectic night

Customer review rating 3.0/5

Nicolas Couples - 01/12/2020 Confirmed reviews ALL

Good comfortable bedroom. Thoughtful crew at the restaurant and desk. Good food during diner. A pity the night was short (a guest could not resist a smoke and activated the alarm middle of the night...).

Dear Nicolas B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amersfoort Centre. We are thrilled to read your compliments towars our staff and restaurant! This is highly appreciated. We are very sorry that you have had to experience the inconvenience that night. We hope that we may welcome you again in better circumstances. Sincerely, Team Mercure Hotel Amersfoort Centre

Well worth the money

TripAdvisor rating 4.0/5

brenda013 Family - 06/11/2019 TripAdvisor review

Good location (plenty to do around, supermarkets en cinema straight out the door), good breakfast, nice bar with finger food, comfortable room, friendly personell. Slippery shower though, could use an anti slip mat.

Dear brenda013, Thank you for sharing your experience with us. Good to hear you enjoyed our centrally located hotel, and our friendly staff. We will discuss your note regarding the slippery shower with our housekeeping department, to prevent any problems in the future. We hope to welcome you again at Mercure Hotel Amersfoort Centre. Kind regards, Team Mercure Hotel Amersfoort Centre.

Convenient and good value

TripAdvisor rating 4.0/5

Departure13784040109 Friends getaway - 18/09/2019 TripAdvisor review

Located a 5 minutes walk from the beautiful old town of Amersfoort. Car park under hotel is charged, but managed to get free parking for motorbike. Corporate style hotel, good breakfast, but not cheap

Dear Departure13784040109, Thank you for your review. We are pleased to see that you have experienced an enjoyable stay and liked the city so much! On behalf of our entire team we thank you for your visit and hope to see you again in the near future! Kind regards, Team Mercure Hotel Amersfoort Centre

Business trip

TripAdvisor rating 4.0/5

Road46477345009 Business - 08/07/2019 TripAdvisor review

The hotel is very good and well located near the city center. Just the size of the duvet. too small for the bed. The restaurant for the diner is very good. The breakfast is also very good and offer you all you need (sweet or salty food).

Dear Road46477345009, Thank you for your review. We are thrilled to see that you have experienced a pleasant stay and enjoyed our central location, restaurant and breakfast! We thank you for visiting us and hope to see you again in the future when your travels bring you back to the area! Kind regards, Team Mercure Hotel Amersfoort Centre

Very Good Hotel

TripAdvisor rating 4.0/5

C0lt0n Couples - 19/05/2019 TripAdvisor review

Second year we have stayed there. Only comment is for the Room and Reception as we did not eat in the Hotel. Receptionists were all very welcoming when entering and leaving each day.Directions into the town were offered on booking in, and a taxi was ordered on request and arrived within 5 minutes. Plenty of space in the room and all facilities were in good working order and cleaning each day was very good. Some people may find the pillows and mattress a little too firm, but perfect for us. Free safe and wifi provided in the room. A kettle, tea bags and coffee are in the room. Cartons of milk are skimpy but downstairs in the lobby there are unlimited supplies of milk and teas for you to take up as you enter the Hotel. The receptionist explained that only UK clients appeared to put milk in their tea!! The station is about a 10 minutes flat walk to the Hotel. The buses to and from the station also stop outside the Hotel. The walk to the old town is no more than 10 mins

Poor Service

TripAdvisor rating 1.0/5

Pakingjr Business - 30/04/2019 TripAdvisor review

I accidentally booked for the wrong day because when I hit the back arrow it changed the date to the current date. When I called a few days later about the charge they would not move the date to the date I wished to book and I still have not received credit for the billing in your rewards system even though the hotel told me they would give me credit. I am Diamond with Hilton and this will drive me to their properties when I get a choice between Accor and Hilton.

Nice staff, classy building

TripAdvisor rating 5.0/5

Pioneer56238021532 Couples - 10/04/2019 TripAdvisor review

We were greeted with a lovely young lady on reception that couldn't be more helpful if she tried, she is a real credit to the organisation, not only was she efficient but very friendly and accomodating too, it was no problem to her calling us a taxi to where we were wanting to go and made us feel welcome with chit chat as we waited for the taxi to arrive, making an effort to converse in English despite it not being her native tongue. We had the added bonus of a free upgrade to a beautiful priviledge room on the tenth floor where the standard of accomodation was sublime with an amazingly large room immacutely laid out, at no extra cost. We enjoyed all aspects of our stay and found everyone friendly, the breakfast was delicious and good value for money

Nice an quiet

TripAdvisor rating 5.0/5

337joelh Business - 01/10/2018 TripAdvisor review

I am a Platinum member with Accor and stay with them or others. This hotel is very quiet, in the city, food was nice also.Clean rooms and comfi bed. I did sleep like a baby. Everyboy was pleasnt. I will sttay again

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