Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 983 reviews

Mercure Hotel Amersfoort Centre - Image 1
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Description

Hotel extras

  • Free WI-FI in the hotel

  • Next to Amersfoort station

  • Parking garage underneath the hotel

  • 8 meeting rooms with daylight and all amenities

Our accommodation(s)

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

GPS:52.159283, 5.378778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  983 reviews

TripAdvisor Rating  4.0/5  1,022 reviews

Good location

Customer review rating 3.5/5

Paul H. Couples - Confirmed reviews ALL

It took a little bit too long to get booked in. Nice room. Had a bit of hassle with getting a TV remote that worked. The hotel advertised breakfast, lunch and dinner in their restaurant but of course they don't actually offer dinner???? Not sure about lunch. The breakfast was great. The hotel is ideally situated for buses, train station and a nice walk into the center where you will find lots of shops and many and varied restaurants.

Dear Paul, Thank you for sharing your experience at Mercure Hotel Amersfoort Centre. We appreciate your feedback and are glad to hear that you enjoyed the hotel's location and had a pleasant stay in your room, as well as enjoyed the breakfast. We apologize for the issues you encountered during check-in and check-out, as well as with the TV remote control. We will address these matters internally to improve our service and ensure such problems are avoided in the future.We will ensure that this information is communicated more clearly to prevent any future confusion. We regret to hear that you were disappointed to find out that you did not find our bar/restaurant with our dinner menu. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience. Best regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

Nice stay and ideal location for what we wanted to do.

Customer review rating 4.0/5

Jeroen Couples - Confirmed reviews ALL

In general, a hotel is a hotel and for this one it was very nice. My wife is in a wheelchair and the entrance through the parking garage isn't ideal. There wasn't a lift or wheelchair help, so that was a bit inconvenient. The room was nice and had enough space. The batteries of the TV remote were empty and the TV itself was very slow with no guide on it. It's a minor thing but if you're more "room-sticky" because of your wife's inabilities than this becomes a bigger thing.

Geachte Jeroen d., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Amersfoort Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Matthias Bloemhard General Manager

Good stay

Customer review rating 4.5/5

Jowi M. Business - Confirmed reviews ALL

Very accommodating despite having to arrive at Amersfoort earlier than the check-in time.

Dear Jowi M., Thank you for choosing Mercure Hotel Amersfoort Centre for your recent business stay and for taking the time to share your feedback with us through the Survey. We are delighted to hear that you had a good stay with us and that we were able to accommodate your early arrival in Amersfoort. Ensuring our guests' comfort and convenience is always our top priority, and it's fantastic to know that our efforts were appreciated. We're glad to see that you rated various aspects of your stay, including arrival and check-in, accommodation, WiFi, breakfast, our team's service, check-out and departure, value for money, and cleanliness, all at 90/100. Your positive feedback motivates us to continue delivering exceptional service to all our guests. Regarding the question about recommending our brand to others, we appreciate your high rating of 9.0, indicating your satisfaction with your overall experience at Mercure Hotel Amersfoort Centre. We value your feedback and thank you for choosing to stay with us. Should your travels bring you back to Amersfoort in the future, we would be honored to welcome you again for another enjoyable stay. Warm regards, Linda Admiraal Front Office Manager Mercure Hotel Amersfoort Centre

Business trip in relaxing atmosphere

Customer review rating 5.0/5

Robert Business - Confirmed reviews ALL

Nice hotel, neat and tidy with very good breakfast. Polite and friendly staff, not far away from main station and city center.

Dear Robert G., We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Bloemhard General Manager

Customer review rating 5.0/5

Fred P. Business - Confirmed reviews ALL

I got upgraded by the reception and promptly responded when asking for invoices. All very good!

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Other web-users rate our hotel

  • 708 reviews 9.1/10 Location
  • 1,253 reviews 7.6/10 Room
  • 688 reviews 6.9/10 Service
  • 27 reviews 6.8/10 WiFi
  • 558 reviews 7.7/10 Breakfast
  • 437 reviews 6.2/10 Cleanliness
  • 181 reviews 3.9/10 Amenities
  • 147 reviews 4.8/10 Food

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