Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 924 reviews

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Mercure Hotel Amersfoort Centre - Image 1
Mercure Hotel Amersfoort Centre - Image 2
Mercure Hotel Amersfoort Centre - Image 3
Mercure Hotel Amersfoort Centre - Image 4
De Nieuwe Poort 20, 3812 PA AMERSFOORT, Netherlands

Description

Hotel extras

  • Free WI-FI in the hotel

  • Next to Amersfoort station

  • Parking garage underneath the hotel

  • 8 meeting rooms with daylight and all amenities

Our accommodation(s)

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

GPS:52.159283, 5.378778

Telephone
Fax +31 33 285 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  924 reviews

TripAdvisor Rating  4.0/5  1,029 reviews

Nice modern hotel

Customer review rating 4.5/5

Anthony Couples - Confirmed reviews ALL

Well located hotel 10 minutes from the station and the historical centre of Amersfoort. Nice bar and excellent breakfast.

A Good Choice in Amersfoort

TripAdvisor rating 5.0/5

LauraDaveJames Couples - TripAdvisor review

The hotel is located about a 10 minute walk from the train station and about the same from the centre of the old town. The staff were all pleasant and helpful. The room was a good size and well decorated. We would stay here again if we were to return to this town.

Stay is good, recipe always an issue

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I never receive the correct company recipe, even when requesting it beforehand. Fixing it always takes time, now already 1 week without a reply

Dear Kolja B., Thank you for your feedback and for taking the time to share your experience with us. We are pleased to hear that you enjoyed your stay overall, but we are very sorry to learn about the recurring issue with your company invoice. We understand how important it is to receive the correct invoice promptly, especially for business travelers. We apologize for the inconvenience. We found out our colleague try to send the invoice via booking.com where you had left the request. Once again, our sincere apologies for the inconvenience, and we look forward to providing you with a better experience in the future. Best regards, Linda Admiraal Operational Manager Mercure Hotel Amersfoort Centre

Customer review rating 1.5/5

Davidf Business - Confirmed reviews ALL

All went well until I had a lost item. Sent mail in the same day I left and almost 1.5 week later and after 4 phone calls and 3 emails, received a reply.

Dear David F., Thank you for your feedback and for taking the time to share your experience with us. We are sorry to hear that your stay was not entirely satisfactory, particularly due to the issue with your lost item and the delayed response from our team. We understand how frustrating it must have been to wait so long for a reply. This is certainly not the level of service we aim to provide. We will address this internally to ensure that such situations are handled more promptly and efficiently in the future. As a token of our appreciation for your patience and to compensate for the inconvenience, we would like to offer you a free upgrade during your next visit with us. We hope this gesture will help restore your confidence in our services. I also send you a personal email with the confirmation of this compensation. Once again, our sincere apologies for the inconvenience, and we look forward to providing you with a better experience in the future. Best regards, Linda Admiraal Operational Manager Mercure Hotel Amersfoort Centre

reward points?

Customer review rating 3.5/5

Jos Families - Confirmed reviews ALL

Good stay as usual (stayed there several times now over the last few years). This time around the first time the option was offered not to have room cleaning (eco incentive) but collect reward points instead. Stayed 4 nights last week so expected 3 cleans which I did not use and displayed the appropriate card on the door. On check out I reminded reception that I had not used cleaning services and asked about the points. The reply was that she would mention it to her manger.. A week later now and still no points..

Dear Johannes v., We very much appreciate your comments regarding your stay at the Mercure Hotel Amersfoort Centre. It is always a pleasure to receive positive feedback. Just to let you know that the points are on your way to your profile. Sorry for the delay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Bloemhard General Manager

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Other web-users rate our hotel

  • 873 reviews 8.8/10 Location
  • 1,450 reviews 7.4/10 Room
  • 820 reviews 6.8/10 Service
  • 22 reviews 7.3/10 WiFi
  • 651 reviews 7.5/10 Breakfast
  • 502 reviews 6.2/10 Cleanliness
  • 264 reviews 3.7/10 Value
  • 216 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.