Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 762 reviews

Mercure Hotel Amersfoort Centre - Image 1
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Description

Hotel extras

  • Free WI-FI in the hotel

  • Next to Amersfoort station

  • Parking garage underneath the hotel

  • 8 meeting rooms with daylight and all amenities

Our accommodation(s)

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

GPS:52.159283, 5.378778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CLOCKWISE

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  762 reviews

Customer review rating 3.0/5

Patrick H. Business - Confirmed reviews ALL

Great but a shame the second day started with a cold shower and when making notice this was easily waved away as we shouldn't have given you this room. As if that is my responsibility...

Customer review rating 3.5/5

Henry G. Solo - Confirmed reviews ALL

I liked that the hotel was close to the train station, and the staff was friendly. However, the room was dirty when I checked in(hair left in the bed, shower and sink). I only had housekeeping clean once during my stay, and the trash was not emptied. Plus a hole in the wall. I expected better for €100 a night.

Dear Henry G., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and staff. However, we regret to learn that the cleanliness of your room did not meet your expectations, and that you experienced issues with housekeeping. Please know that we take such feedback seriously as it helps us improve our services. Your comments will be addressed with our team to ensure better experiences for our guests in the future. With kind regards, Ilayda Front Office Agent Mercure Hotel Amersfoort Centre

Customer review rating 3.0/5

Oliver C. Business - Confirmed reviews ALL

Due to delayed transport, I arrived very late, around 0050 hours. I was allocated the disabled access room - apparently "nothing else available, sorry". OK that would not be an issue in itself, however: the shower leaked getting water all over the floor - clearly a known issue as a mop was provided so that I could clean it up for myself... as well as this the room has a door to the adjacent room. No, it cannot be opened from the other side, but psychologically it does not make for a relaxing nights sleep. Pillows are incredibly uncomfortable, I had a sore neck in the morning as they are not flat enough. Underfloor heating in bathroom is on a timer max. 30 minutes, but even when on for that long it never seems to get even slightly warm (this is an issue in all rooms I have stayed in at the Mercure Amersfoort), not just this one. What a pointless system, and makes for a very unpleasant cold floor in the bathroom - made worse by the leaking shower.

Customer review rating 5.0/5

Takeshi H. Families - Confirmed reviews ALL

Easy to park the car Some restaurants around hotel Good breakfast

Customer review rating 5.0/5

Reander D. Solo - Confirmed reviews ALL

Friendly welcoming by Jeurgen and the new colleague. Room was nicely cleaned. Normally I'm strict on housekeeping but it was spotless, no dirty glasses in the bathroom, no hairs in the tub or bed, kettle was had no water in them and bathroom was stainless. Keep up the good work 👏. There was no bathrobe but Jeurgen went up and beyond to provide me with one. Check out was great because I was Greeted by the dream team Jalla and Ilayda (i forgot the guy's name). The regular red bull was finish ☹️

Other web-users rate our hotel

  • 994 reviews 8.8/10 Location
  • 1,500 reviews 7.3/10 Room
  • 863 reviews 7.3/10 Service
  • 20 reviews 5.7/10 WiFi
  • 731 reviews 8/10 Breakfast
  • 523 reviews 6.2/10 Cleanliness
  • 235 reviews 4/10 Amenities
  • 143 reviews 4.6/10 Food

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