Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 4,918 reviews

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Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Amsterdam City

Europaboulevard 10

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,918 reviews

TripAdvisor Rating  4.0/5  3,595 reviews

The hotel was close to transport to travel to the old city and museum areas.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff was friendly and room was neat and clean.

Sublime weekend at Novotel Amsterdam

TripAdvisor rating 5.0/5

Peter L TripAdvisor review

We have experienced a sublime weekend at Novotel Amsterdam! Clean room, excellent beds, tasteful furnished. Food a treat and pleasant helpful staff with member of staff Dylan Izaac as a real ambassador for Novotel. The hotel has a view on a leafy area.

It was fine until I missed my flight

Customer review rating 2.5/5

Ryan T. Families - Confirmed reviews ALL

The stay was fine and amenities were good. But I set up the morning call using the phone, but it never happened. I ended up missing my flight, which was a huge issue.

Dear Mr T., We appreciate the time you have taken to share your feedback. We are delighted that you appreciated the amenities provided during your stay, reflecting our commitment to comfort and convenience for our guests. We are sorry that your stay did not fully meet your expectations. We understand the importance of a reliable wake-up call service and deeply regret the inconvenience caused by this oversight. We will review your comments with our team to ensure our usual high standards going forward. We are looking forward to welcoming you again. All the best! Manager on Duty

perfect location near to RAI , smily faces from the staff.

Customer review rating 4.5/5

Ibrahim H. Business - Confirmed reviews ALL

well received by your staff always with smile and very helpful . clean room, good size .

Dear Mr H., We appreciate the time you have taken to share your feedback. We are truly glad that your stay at Novotel Amsterdam City was a pleasant one. We are pleased to hear that you found our staff welcoming and our rooms both clean and comfortably sized. The efforts we put into maintaining our high standards of cleanliness and hospitality are reflected in your kind words. However, we understand that the waiting time you experienced was less than ideal. Our goal is always to provide efficient service, and we regret any inconvenience you encountered in this regard. Nonetheless, we are delighted that you appreciated the sustainable initiatives we have implemented, such as offering non-plastic water options. It is also a joy to know that our prime location near the RAI Convention Centre contributed positively to your experience with us. We are looking forward to welcoming you again. All the best! Manager on Duty

Good stay

Customer review rating 4.0/5

O_o_v Business - Confirmed reviews ALL

Good breakfast, well located (close to congress center, tram and metro station, shopping center), nice lobby bar.

Dear Ms O., Thank you for sharing your feedback. We are delighted that you enjoyed our breakfast offerings, the hotel's proximity to the congress center, tram and metro station, as well as our shopping center, and the ambiance of our lobby bar. Our central location is indeed ideal for guests who wish to explore the city or attend events at the Amsterdam RAI convention center, and we take pride in providing a diverse and satisfying breakfast to start the day right. Additionally, our lobby bar serves as a perfect spot to unwind with a selection of local beverages and Dutch snacks, which we are glad you appreciated. It would be our pleasure to have you return on another occasion. Very best wishes, Manager on Duty

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Other web-users rate our hotel

  • 2,270 reviews 8.9/10 Location
  • 2,755 reviews 6.8/10 Room
  • 2,451 reviews 7.5/10 Service
  • 60 reviews 8.3/10 WiFi
  • 1,463 reviews 8.8/10 Breakfast
  • 1,324 reviews 6.1/10 Cleanliness
  • 692 reviews 5.9/10 Food
  • 95 reviews 8.4/10 Wellness Area

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