Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,956 reviews

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Novotel Amsterdam City - Image 1
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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and saunas to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,956 reviews

Customer review rating 4.5/5

Prs26-g/30-7 N. S. Business - Confirmed reviews ALL

Very friendly personnel at check-in, no waiting time. Clean and comfortable room, window could be opened. A small desk for working with laptop would have been nice, but instead a comfortable sofa and enough possibilities for charging laptop and mobiles. Varied and good breakfast with sufficient coffee machines. Also check-out was easy. Unfortunately I didn't have the time to go to the gym.

Dear Ms. N. , Thank you for the time taken to share your experience of staying with us. We are delighted to hear your stay at Novotel Amsterdam City was so enjoyable. Our team takes pride in providing efficient check-in service and well-equipped rooms, and we’re glad you found the natural ventilation and charging options convenient. Your appreciation for our breakfast variety and seamless check-out process means a lot to us. That said, we regret any inconvenience regarding the workspace setup. Your feedback helps us refine our offerings for business travelers. Finally, we’re you found our proximity to the RAI Convention Center beneficial during your business trip. We hope to have the pleasure of seeing you again in the future. Kind regards, Manager on Duty

Customer review rating 4.0/5

Alexander P. Business - Confirmed reviews ALL

A nice hotel, in a convenient location. Clean and well-maintained.

Dear Mr. P., We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted you appreciated the cleanliness and upkeep of our hotel during your stay. Our team takes pride in maintaining high standards through daily housekeeping and regular maintenance checks. That said, we sincerely regret that some aspects of your experience did not meet your expectations. Your feedback about our service is important, and we will use it to enhance our guest interactions. Finally, we are pleased our location near the RAI convention center provided convenience for your business trip. The proximity to public transport and key venues is something many of our guests value. It would be a pleasure to have you return on another occasion. Best regards, Manager on Duty

Customer review rating 4.5/5

Stark P. E. Business - Confirmed reviews ALL

Welcoming Service, helpful staff, good location

Dear Mr. Stark, Thank you for this positive review of your experience. We are delighted to hear you enjoyed your stay at Novotel Amsterdam City. Our team takes pride in providing warm hospitality and efficient service to all our business guests. It’s our pleasure to know you felt well-supported throughout your visit. That said, we appreciate you highlighting areas for improvement. While our standard WiFi connection follows industry security protocols, we will review your feedback internally to explore enhanced options for future guests. Finally, we are glad our central location near RAI Convention Centre and transport links contributed positively to your trip. We look forward to having the opportunity to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 4.5/5

Nadav S. Couples - Confirmed reviews ALL

We had a really pleasant stay at this hotel. We booked four days. The room was clean, comfortable, and exactly as shown in the photos. The staff were welcoming and helpful throughout our visit, especially at check-in, which was quick and easy. The location was a bit far from the center but it was worth the price. The restaurant in this hotel is very fancy and a bit expensive but the staff was really nice and friendly. There’s a nice store in the lobby”STACH” for coffee cold drinks snacks and cookies.

Dear Mr. S., We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted to hear that your stay at Novotel Amsterdam City was comfortable and met your expectations. It is wonderful that you appreciated the cleanliness and comfort of your room, as well as the warm and efficient service provided by our team. We take pride in ensuring our guests feel welcomed, and we are thrilled that our staff, especially during check-in, contributed positively to your visit. Our colleagues at the restaurant and STACH store are equally pleased to know their friendly approach enhanced your experience. While we regret that our location’s proximity to the city center did not fully align with your preferences, we are grateful for your understanding regarding the value offered. We hope the convenient tram and metro connections nearby helped you explore Amsterdam with ease. Your kind words about our anonymous team member have been shared with the entire staff, as such recognition motivates us to continue delivering heartfelt hospitality. We value your loyalty as a Silver member and appreciate your willingness to stay connected through our newsletters. We look forward to welcoming you back. Best regards, Manager on Duty

Customer review rating 5.0/5

Danielle M. Families - Confirmed reviews ALL

Super quick check in and check out Very friendly, helpful staff Was able to store and collect luggage with ease Rooms very clean and comfortable

Dear Ms. M., Thank you for taking the time to review your stay with us. We are delighted to hear you had a smooth stay from start to finish. It was our pleasure to assist with your luggage and ensure your family’s visit was hassle-free. Our team takes pride in making every booking straightforward, and we’re glad this reflected in your experience. Your loyalty as a Classic member means a lot, and we appreciate your kind rating. It would be our pleasure to have you return on another occasion. Very best wishes, Manager on Duty

Other web-users rate our hotel

  • 1,859 reviews 8.9/10 Location
  • 2,158 reviews 7.3/10 Room
  • 2,028 reviews 8.3/10 Service
  • 48 reviews 8.8/10 WiFi
  • 1,228 reviews 8.9/10 Breakfast
  • 1,112 reviews 7.2/10 Cleanliness
  • 504 reviews 4.2/10 Value
  • 415 reviews 7.9/10 Amenities

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