Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,971 reviews

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Novotel Amsterdam City - Image 1
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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and sauna to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Room 1

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,971 reviews

Customer review rating 4.0/5

Chip M. Business - Confirmed reviews ALL

Dear Mr. M., Thank you for sharing your experience with us. We’re delighted you found your room comfortable and our team welcoming during your business trip. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the inconvenience with the room’s ambiance and functionality. Additionally, we understand the challenges that third-party booking platforms can sometimes present. Nonetheless, we are pleased to know your overall experience was positive and that our team’s hospitality stood out during your stay. We hope to welcome you back. Best wishes, Manager on Duty

Customer review rating 3.5/5

90… H. C. T. Business - Confirmed reviews ALL

Dear Mr. C. T., Thank you for sharing your experience with us. We’re delighted you appreciated the comfort and features of our executive room on the 14th floor, designed to provide a premium experience for our guests. However, we sincerely regret that some aspects of your stay fell short of your expectations. The comfort of our guests is paramount, and we’ll review the points you raised about room facilities and check-in procedures. Regarding your query about bathroom amenities, we prioritize essential items while focusing on sustainable practices, though we’ll reassess this based on your feedback. Nonetheless, it’s wonderful to know you found your accommodations clean and well-maintained throughout your visit. We look forward to welcoming you back. Best regards, Manager on Duty

Customer review rating 5.0/5

Frances B. Business - Confirmed reviews ALL

Dear Ms. B., Thank you for taking the time to leave a review of your stay with us. We’re thrilled to hear your stay met all your expectations. Our team takes pride in delivering attentive service and maintaining spotless accommodations. We’re equally pleased you enjoyed our culinary offerings and found our location convenient for both business needs and exploring Amsterdam’s vibrant surroundings. We look forward to the pleasure of seeing you again in the future. Kind regards, Manager on Duty

Customer review rating 2.5/5

Leah/alex W. Friends - Confirmed reviews ALL

Dear Guests Leah and Ward, We value your input and the points you have raised. We are pleased to know you appreciated the water refill machine, which aligns with our commitment to sustainability through initiatives like Planet21. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Our team aims to address all requests promptly, and we regret the delays you encountered. We also apologize for any inconvenience caused by the timing of our housekeeping visits. Your feedback has been shared with the relevant teams to enhance our service efficiency. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Manager on Duty

Customer review rating 2.0/5

Abdullah A. Business - Confirmed reviews ALL

Dear Mr. a., Thank you for taking the time to let us know your opinion of your recent stay. We are pleased to know our central location suited your needs during your business trip. Our proximity to key transport links and the RAI convention center is something we take pride in for our guests’ convenience. However, we sincerely apologize that some aspects of your stay did not meet your expectations. We regret the delay in resolving your invoice request and understand the importance of prompt administrative support. Your feedback about the breakfast service and room comfort has been shared with the relevant teams to ensure improvements. We also take your comments regarding our team’s responsiveness seriously and will reinforce our service standards to better align with guest needs. We hope you will consider staying with us again in the future. Best regards, Manager on Duty

Other web-users rate our hotel

  • 1,842 reviews 8.9/10 Location
  • 2,148 reviews 7.3/10 Room
  • 2,023 reviews 8.3/10 Service
  • 48 reviews 8.6/10 WiFi
  • 1,221 reviews 9/10 Breakfast
  • 1,115 reviews 7.3/10 Cleanliness
  • 490 reviews 4.2/10 Value
  • 414 reviews 8/10 Amenities

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