Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 4,915 reviews

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Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Amsterdam City

Europaboulevard 10

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,915 reviews

TripAdvisor Rating  4.0/5  3,595 reviews

Great stay with the family!!

Customer review rating 5.0/5

Yannis M. Families - Confirmed reviews ALL

Great stuff, breakfast is prrfect, location is good, dinner great.. all perfect!

Dear Mr. M., Many thanks for this positive feedback. We are truly pleased that you chose Novotel Amsterdam City for your family stay and that your overall experience was a delightful one. We are thrilled to hear that you found our breakfast offerings to be perfect and that you had an enjoyable dining experience with us. Our culinary team takes pride in preparing a variety of delicious options to start the day right and to satisfy discerning palates during dinner. Nonetheless, we are particularly proud that our location contributed positively to your stay. Conveniently situated near the RAI convention center and with easy access to public transportation, our location is indeed ideal for guests who wish to explore the vibrant city of Amsterdam. We appreciate your commendation of our staff; their dedication to providing excellent service is truly the heart of our hospitality. We all hope to welcome you back in the future. Best wishes, Manager on Duty

The hotel was close to transport to travel to the old city and museum areas.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Staff was friendly and room was neat and clean.

Dear Ms. S., Thank you for the time taken to share your experience of staying with us. We are delighted that you found our staff friendly and our rooms neat and clean, which are aspects we take great pride in. It is also pleasing to hear that the transport options provided convenient access to the old city and museum areas, offering our guests the flexibility to explore Amsterdam with ease. However, we apologize for the inconvenience you experienced with the TV in your room not functioning properly. We understand the importance of such amenities for our guests and appreciate your understanding as we quickly arranged for an alternative room. Regarding the room rate and the absence of breakfast in the price, we strive to offer competitive pricing that reflects the quality and service provided at our hotel. We also offer a range of breakfast options, including a full intercontinental buffet and an express option, to cater to different preferences and budgets. As for the lack of body cream, we provide a selection of fairtrade bathroom products and will take note of your preference for future consideration. While our location is a bit farther from the main attractions, we aim to compensate with excellent public transport connections and facilities conducive to both business and leisure travelers. Finally, we appreciate your acknowledgment of the cleanliness of our accommodation. Our housekeeping team works diligently to maintain the highest standards, and we are part of the We hope to welcome you back. Best wishes, Manager on Duty

Sublime weekend at Novotel Amsterdam

TripAdvisor rating 5.0/5

Peter L TripAdvisor review

We have experienced a sublime weekend at Novotel Amsterdam! Clean room, excellent beds, tasteful furnished. Food a treat and pleasant helpful staff with member of staff Dylan Izaac as a real ambassador for Novotel. The hotel has a view on a leafy area.

It was fine until I missed my flight

Customer review rating 2.5/5

Ryan T. Families - Confirmed reviews ALL

The stay was fine and amenities were good. But I set up the morning call using the phone, but it never happened. I ended up missing my flight, which was a huge issue.

Dear Mr T., We appreciate the time you have taken to share your feedback. We are delighted that you appreciated the amenities provided during your stay, reflecting our commitment to comfort and convenience for our guests. We are sorry that your stay did not fully meet your expectations. We understand the importance of a reliable wake-up call service and deeply regret the inconvenience caused by this oversight. We will review your comments with our team to ensure our usual high standards going forward. We are looking forward to welcoming you again. All the best! Manager on Duty

perfect location near to RAI , smily faces from the staff.

Customer review rating 4.5/5

Ibrahim H. Business - Confirmed reviews ALL

well received by your staff always with smile and very helpful . clean room, good size .

Dear Mr H., We appreciate the time you have taken to share your feedback. We are truly glad that your stay at Novotel Amsterdam City was a pleasant one. We are pleased to hear that you found our staff welcoming and our rooms both clean and comfortably sized. The efforts we put into maintaining our high standards of cleanliness and hospitality are reflected in your kind words. However, we understand that the waiting time you experienced was less than ideal. Our goal is always to provide efficient service, and we regret any inconvenience you encountered in this regard. Nonetheless, we are delighted that you appreciated the sustainable initiatives we have implemented, such as offering non-plastic water options. It is also a joy to know that our prime location near the RAI Convention Centre contributed positively to your experience with us. We are looking forward to welcoming you again. All the best! Manager on Duty

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Other web-users rate our hotel

  • 2,270 reviews 8.9/10 Location
  • 2,755 reviews 6.8/10 Room
  • 2,451 reviews 7.5/10 Service
  • 60 reviews 8.3/10 WiFi
  • 1,463 reviews 8.8/10 Breakfast
  • 1,324 reviews 6.1/10 Cleanliness
  • 692 reviews 5.9/10 Food
  • 95 reviews 8.4/10 Wellness Area

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