Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 4,057 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and saunas to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,057 reviews

Customer review rating 2.5/5

Oliver V. Z. Business - Confirmed reviews ALL

I repeated a second time since the reception and bed quality were outstanding. But, like the first time, I had to wait over an hour for dinner. I protested 2 times and yes, you ended giving it (I had to change from the original order since the plate was not available after all) to me for free. But 2x, 2x a very bad restaurant experience is not good. Rest was outstanding.

Dear Mr. V. Z., Thank you for taking the time to share your feedback and for choosing to stay with us again. We are very pleased to read your kind words about our reception team and the quality of the rooms. It is always encouraging to hear that these aspects of your stay stood out positively. At the same time, we sincerely regret that your experience in the restaurant did not meet your expectations, especially as this occurred during both of your visits. Waiting such a long time for dinner is certainly not the experience we aim to provide. Your comments have therefore been shared with our restaurant team so we can review what may have caused these delays and improve the service. We truly appreciate your honest feedback and your loyalty in returning to our hotel. We hope that during a future stay we will be able to offer you a smoother dining experience as well. Best regards, Manager on Duty

Customer review rating 3.5/5

Richard P. Business - Confirmed reviews ALL

parking is expensive - late start breakfast

Dear Mr. P., Thank you for sharing your feedback following your recent stay. We are delighted to read your kind words about our team members, whose dedication and warmth consistently enhance our guests’ stays. It is equally heartening to hear your appreciation for our sustainable initiatives, which reflect our commitment to responsible hospitality. That said, we sincerely apologize that certain aspects did not fully meet your expectations. Our breakfast hours are designed to accommodate various schedules, and we regret any inconvenience caused by the timing. Additionally, our competitive parking rates in the city area are set to balance convenience with operational costs. Nonetheless, we are thrilled that our loyalty program resonated so positively with you. Coupled with our prime location near key business hubs and transport links, we trust these elements contributed to a seamless business trip. We hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 4.5/5

Ouranio A. Families - Confirmed reviews ALL

Exceptionally clean Extremely polite personnel The breakfast could have been a bit better Very convenient location

Dear Ms. Ouranio, Thank you for the time taken to share your experience of staying with us. We are thrilled to hear you enjoyed your stay with us. Our team takes great pride in maintaining our high standards of cleanliness, and it’s wonderful to know this contributed to your comfort. We’re equally delighted that our staff’s helpfulness stood out during your visit. That said, we regret any shortcomings with the breakfast offerings. Please know your feedback is valuable as we continually refine our services. Finally, we’re glad our location added convenience to your family trip, allowing easy exploration of Amsterdam’s attractions. We look forward to welcoming you back in the future. All the best. Manager on Duty

Customer review rating 3.0/5

Michelle M. M. Families - Confirmed reviews ALL

There was no usb port for charging our phones, i had to purchase an adapter.

Dear Ms. M., We appreciate that you took the time to share your experience with us. We sincerely regret that certain aspects of your stay fell short of your expectations. Regarding your feedback on in-room amenities, we are actively exploring ways to modernize our facilities for enhanced guest convenience. As an ALL, Accor member, your insights are particularly appreciated as we continuously strive to improve our services. We all hope to welcome you again. Best regards, Manager on Duty

Customer review rating 4.5/5

Zacharias M. Business - Confirmed reviews ALL

Comfortable stay

Dear Mr. M., We appreciate the time you have taken to share your feedback. We are delighted to hear you enjoyed your comfortable stay at Novotel Amsterdam City. Our team takes pride in providing a welcoming environment for business travelers like yourself, and we are glad you found our amenities suited to your needs. We also appreciate your loyalty as a Classic member of our ALL Accor programme. That said, we regret any impression of limited value during your visit. Please know we continuously strive to balance quality and accessibility in our offerings. Finally, we hope the convenience of our location near Amsterdam RAI and quick city connections added ease to your trip. We hope that we may have the pleasure of seeing you again in the future. Kindest regards, Manager on Duty

Other web-users rate our hotel

  • 1,896 reviews 8.9/10 Location
  • 2,213 reviews 7.3/10 Room
  • 2,101 reviews 8.2/10 Service
  • 43 reviews 8.2/10 WiFi
  • 1,262 reviews 9/10 Breakfast
  • 1,143 reviews 7.1/10 Cleanliness
  • 424 reviews 7.9/10 Amenities
  • 101 reviews 8.9/10 Wellness Area

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