Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,994 reviews

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Novotel Amsterdam City - Image 1
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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and saunas to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,994 reviews

Customer review rating 4.0/5

Patrycja K. Business - Confirmed reviews ALL

The stay was nice and comfortable. The staff was very friendly and welcoming. Superb service. Especially Diego at check in was a delight. One of the most welcoming, professional and warm check in experiences I've ever had in a hotel.

Dear Ms. K., Thank you for taking the time to leave a review of your stay with us. We are delighted to hear you found your stay comfortable and appreciate your kind words about our team’s warm hospitality. It is wonderful to know Diego’s professionalism stood out during your check-in, making your arrival seamless. That said, we regret any inconvenience you faced with our accessibility and take your feedback seriously to enhance ease of access for future visits. Additionally, we are pleased you enjoyed our convenient location near key transport links and business hubs. Our team takes pride in creating welcoming experiences, especially for business travelers like yourself. We look forward to welcoming you back. Best wishes, Manager on Duty

Customer review rating 4.5/5

Paolo M. Couples - Confirmed reviews ALL

Nice and located in a strategic place. Easy to reach the city center.

Dear Mr. M., We’d like to thank you for this positive feedback about your stay in our hotel. We are delighted to hear you had a comfortable stay at Novotel Amsterdam City. It’s wonderful that our strategic location made it easy for you to explore the city center. We take pride in being a convenient base for both leisure and business travelers. That said, we regret any disappointment with our breakfast offerings. While we aim to provide quality options at competitive rates, we understand your perspective and will review this internally. Finally, we hope the proximity to public transport and nearby attractions added value to your visit. Our team is always here to ensure your stays are both enjoyable and seamless. We look forward to welcoming you back on a future occasion. Best wishes, Manager on Duty

Customer review rating 0.5/5

Pei L. Business - Confirmed reviews ALL

very bad because i can hear the huge noise from the room next to my room!!

Dear Madam L., We thank you for your feedback. We are deeply sorry that your experience at Novotel Amsterdam City did not meet your expectations. We understand how important a quiet environment is, especially during a business trip, and regret the disturbance you encountered. Our team is committed to addressing such issues promptly and ensuring all guests enjoy a restful stay. In line with our focus on guest comfort, we have measures in place such as double-glazed windows and earplugs available upon request. While we strive to maintain high standards, we acknowledge that this instance fell short and will use your insights to enhance our noise management protocols. We look forward to welcoming you back. Best wishes, Manager on Duty

Customer review rating 4.0/5

Anastasiia C. Business - Confirmed reviews ALL

Everything was good Just could hear the road

Dear Ms. C., Thank you for taking the time to provide us with your feedback. We are delighted to hear that your business stay at Novotel Amsterdam City was enjoyable. Our team strives to create a seamless experience for all our guests, and we are glad this was reflected during your visit. Given our convenient location near the RAI Convention Centre and quick transport links to the city centre, we hope you found it easy to balance work and exploration. We hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 3.5/5

Angelica W. Families - Confirmed reviews ALL

Family of 3 for a couple of nights. Room had comfortable beds. We enjoyed the variety of options for breakfast.

Dear Ms. W., We would like to thank you for taking the time to leave this review about your recent visit. We are delighted to hear that our beds provided the comfort you deserved and that the breakfast selection met your family’s tastes. We sincerely apologize for the shortcomings in the bathroom. Our housekeeping team is dedicated to maintaining high standards, and your feedback reinforces our commitment to thorough inspections. Furthermore, we are glad you appreciated the benefits of our loyalty program and had an overall pleasant stay. The proximity to public transport and nearby attractions makes Novotel Amsterdam City an ideal choice for families exploring the city. We hope that you will stay with us again in the future. Best wishes, Manager on Duty

Other web-users rate our hotel

  • 1,879 reviews 8.9/10 Location
  • 2,196 reviews 7.3/10 Room
  • 2,092 reviews 8.2/10 Service
  • 45 reviews 8.6/10 WiFi
  • 1,255 reviews 8.9/10 Breakfast
  • 1,130 reviews 7.1/10 Cleanliness
  • 417 reviews 7.8/10 Amenities
  • 103 reviews 8.8/10 Wellness Area

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