Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 3,827 reviews

Best price
guarantee
Novotel Amsterdam City - Image 1
Novotel Amsterdam City - Image 2
Novotel Amsterdam City - Image 3
Novotel Amsterdam City - Image 4
Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,827 reviews

TripAdvisor Rating  4.0/5  3,638 reviews

Customer review rating 2.0/5

Francois D. Business - Confirmed reviews ALL

I am a frequent guest at your hotel, staying for 3–4 days every three weeks. Despite my loyalty, I find the administrative process consistently frustrating. Although I book via Hotels.com, your system never retains my email address, requiring me to re-enter it every time. I also frequently have to chase down invoices for city taxes. During my most recent stay, I was particularly disappointed to receive comments from staff simply because I could not recall my room number. It is disheartening to be treated this way when the underlying issue is that your system fails to retain basic guest information

Dear Mr D., Thank you for this review about your recent stay. We appreciate your ongoing trust in choosing our hotel as your regular business accommodation. Your Classic status with ALL Accor highlights your valued patronage, and we remain committed to making each visit as efficient as possible for our frequent travelers. However, we sincerely apologize that your experience fell short in some aspects. Our team is reviewing the processes around documentation delivery to ensure timely provision of required materials. While third-party booking partners handle certain reservation details, we recognize the importance of seamless administrative interactions and will address this matter internally. Regarding the incident at reception, we deeply regret any perceived lack of empathy, as our staff strives to assist guests with discretion and understanding. I have already send you a e-mail directly a few days ago. Thank you again for sharing your observations, which help us maintain service standards our loyal guests deserve. Your feedback about our proximity to Amsterdam RAI and transportation links reinforces the location benefits we aim to provide our business clientele. We hope to be able to welcome you back on a return visit for an improved experience. Merry Christmas. Best regards, Manager on Duty

Customer review rating 5.0/5

Gideon R. Families - Confirmed reviews ALL

Everything we have come to expect from Accor

Dear Mr R., Thank you for your kind review of your recent stay at our hotel. We are delighted you had such a great experience at Novotel Amsterdam City. We appreciate you highlighting our friendly service and well-maintained rooms. It is wonderful to know our central location contributed to your family trip, and we are thrilled you valued the benefits of your ALL Gold membership during booking. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 5.0/5

Dennis L. Business - Confirmed reviews ALL

Quiet comfortable good variety of breakfast and gym and sauna is good

Dear Mr L., Thank you for this kind review. We are delighted to hear you had an excellent stay at Novotel Amsterdam City. It’s wonderful to know you enjoyed our breakfast variety and found our gym and sauna facilities to your liking. We’re also glad your booking process through our website was stress-free and convenient. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 1.0/5

Steve S. Couples - Confirmed reviews ALL

room said has bathropes, none and your staff debates with me and ask me pay to buy. room wasn't ready with conditioner etc and i was told to go down myself to get it as housekeeping gone for the day. shampoo wasn't refill and asked to go down to get.

Dear Mr S., Thank you for taking the time to share this review of your experience. We sincerely apologize that your experience with us did not reflect the high standards we strive to maintain. Your feedback regarding the room amenities and service lapses has been taken seriously, and we will address these concerns with our team to prevent future occurrences. While bathrobes and conditioner are exclusive to Executive rooms as part of our tiered amenities, we regret the confusion and any inconvenience caused during your stay and that one of the members did not explained this to you. We deeply value your loyalty as a Silver member, and it’s disheartening to hear you felt unrecognized. Our team is committed to ensuring all guests, especially our ALL members, receive attentive and professional service. Please know your experience is not typical, and we hope to restore your confidence during a future visit. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Manager on Duty

Customer review rating 4.0/5

Edwin A. Business - Confirmed reviews ALL

An ideal environment that combines business and pleasure. Prioritizing work and well-being makes Novotel ideal for those who want a sense of quality with a sober work environment. Its unique location closer to the airport and the amsterdam city center, makes it a location worth frequenting. The in-house restaurants makes sure the delicate appetite requests that guests have are met. It is the go-to for short and long term stay in busy Amsterdam. Getting the guest from the busy and chaotic settings of the urban buzz to bring traquility close to the individual.

Dear Mr A., Thank you for taking the time to review your recent stay. We’re delighted you found our environment ideal for balancing work and relaxation. Our team takes pride in creating spaces that cater to both productivity and well-being. It’s wonderful to know our central location between the airport and downtown Amsterdam added convenience to your stay. Being a short journey from key areas allows guests to maximize their time whether traveling for business or leisure. We’re equally pleased our dining options met your expectations. Our chefs focus on diverse culinary offerings to satisfy every palate, making meals an enjoyable part of the Novotel experience. We all hope to welcome you back in the future. Best wishes, Manager on Duty

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,859 reviews 8.9/10 Location
  • 2,165 reviews 7.2/10 Room
  • 2,054 reviews 8/10 Service
  • 39 reviews 8.3/10 WiFi
  • 1,219 reviews 8.9/10 Breakfast
  • 1,126 reviews 6.8/10 Cleanliness
  • 413 reviews 7.8/10 Amenities
  • 348 reviews 8.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.