Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,990 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and saunas to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,990 reviews

Customer review rating 4.5/5

Anderson H. Couples - Confirmed reviews ALL

check in was seemless, check out was great staff was very good location was good for our needs

Dear Mr. h., It’s a real reward to receive such a great review. We are delighted to hear that your stay at Novotel Amsterdam City met your expectations. Our team takes pride in ensuring a smooth arrival and departure, and it’s wonderful to know you appreciated the efficiency of both. Your kind words about our staff, especially the colleague from Morocco who assisted with check-in, are truly valued. We are also pleased that our location suited your needs perfectly. Your satisfaction is our greatest reward, and we look forward to creating more memorable experiences for you. We look forward to welcoming you back. Kind regards, Manager on Duty

Customer review rating 4.5/5

Deepak P. Couples - Confirmed reviews ALL

Decent hotel located in a nice location which is 20-30 minutes from major hotspots by metro, and relatively cheaper than them.

Dear Mr. P., Thank you for your kind review of your recent stay at our hotel. We are delighted to hear that your stay at Novotel Amsterdam City was enjoyable. It’s wonderful that you appreciated our convenient location and found the accommodations comfortable. We’re glad the value provided offered a pleasant balance for your visit. Thank you also for your kind words about our ALL loyalty program, we’re pleased it contributed positively to your experience. We look forward to welcoming you back. Best wishes, Manager on Duty

Customer review rating 4.5/5

Marita E. H. K. Business - Confirmed reviews ALL

2-night stay

Dear Ms. H. K., Thank you for taking the time to review your stay with us. We are delighted to hear you had a pleasant stay at Novotel Amsterdam City. It brings us joy to know you found our location convenient and your accommodations comfortable. Our team takes pride in maintaining tidy spaces and offering a varied breakfast to start your day right. We hope these aspects contributed positively to your business trip. We look forward to welcoming you back on a future occasion. Best regards, Manager on Duty

Customer review rating 3.5/5

Sabine K. Families - Confirmed reviews ALL

Great location and excellent breakfast, but improvements are needed. The receptionist did not inform us during check-in about the breakfast time or the possibility to use the sauna and fitness facilities (we only found out by overhearing another staff member explaining it to other guests). When visiting the sauna, we noticed that other guests had bathrobes and slippers, but we were not provided with them. The room could use some cosmetic repairs and the carpet should be replaced.

Dear Ms. K., We would like to thank you for taking the time to leave this review about your recent visit. We are delighted that our central location provided a convenient base for your family trip and that you enjoyed the variety of options available at breakfast. We sincerely regret that some aspects of your stay fell short of your expectations. Our team typically ensures all guests receive thorough information during check-in, and bathrobes and slippers are available in Executive rooms as part of our amenities. Regarding room conditions, we appreciate you highlighting areas where we can focus maintenance efforts. Moreover, it’s wonderful to know our breakfast offerings met your needs. We hope the proximity to public transport links allowed you to explore Amsterdam’s vibrant city center with ease. We look forward to welcoming you back in the future. All the best. Manager on Duty

Customer review rating 3.0/5

Sander G. Couples - Confirmed reviews ALL

The beds are still good. But there was a real change of care for the premises noticed. Very dusty room, so much we were sneezing. TV kept resetting/recharging, unusable. Reception staff very young and unexperienced. My license plate could not be registered. Had to call and explain each time we exited the parking lot. The fridges in the shop out of order the whole weekend. Flat out rude staff at that same shop.

Dear Mr. G., Thank you for sharing your experience with us. We are pleased that our signature Live N Dream beds contributed to your comfort during your stay. However, we sincerely regret that several aspects fell short of your expectations. The issues you mentioned regarding housekeeping oversight and technical difficulties have been noted. Our team is committed to addressing these areas to enhance our service quality. Additionally, we take all feedback about staff interactions seriously and will use your comments to refine our training programs.Next time do not hesitate to contact the frontdeks because we are more than willing to help with the TV and other issues which we can solve right away or offer an alternative. Your loyalty as a Classic member is valued, and we appreciate your insights on the check-in process. We continuously review our digital services to streamline guest experiences. We hope to have the opportunity of welcoming you back in the future. Best regards, Manager on Duty

Other web-users rate our hotel

  • 1,865 reviews 8.9/10 Location
  • 2,174 reviews 7.2/10 Room
  • 2,057 reviews 8.2/10 Service
  • 47 reviews 8.7/10 WiFi
  • 1,243 reviews 8.9/10 Breakfast
  • 1,119 reviews 7.1/10 Cleanliness
  • 517 reviews 4.3/10 Value
  • 415 reviews 7.9/10 Amenities

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