Novotel Amsterdam City Hotel 4 stars

Customer review rating 4.2/5 13,878 reviews
Novotel Amsterdam City
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+ 28 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • Delicious breakfast buffet, bar and restaurant

  • Sauna and fitness centre for hotel guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Well-being
  • Other sports activities
Business services
  • 28 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD
amsterdam
netherlands

Tel: +31207219179

Fax: (+31)20/6462823

Contact email

Check-in from 15h00

Check out up to 12h00

  • From Central Station :   51 Amstelveen RAI

  • From Central Station :   4 RAI RAI (Last Stop)

  • By plane

    AMSTERDAM SCHIPHOL At 10km / 6.21 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 64km / 39.77 miles

  • By plane

    SCHIPHOL AIRPORT At 10km / 6.21 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 6.6km / 4.1 miles

  • By helicopter

    SCHIPHOL HELIPAD At 13.5km / 8.39 miles

  • By car

    RINGROAD SOUTH At 0.1km / 0.06 miles

  • By train

    AMSTEL STATION At 3.3km / 2.05 miles

  • By train

    CENTRAAL STATION At 6.6km / 4.1 miles

  • By train

    RAI STATION ( TRAM 4 METRO 50/51 At 0.4km / 0.25 miles

  • By train

    WTC ZUID STATION At 2.3km / 1.43 miles

GPS :52.333579, 4.888825

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

Accessible room

STANDARD ROOM WITH QUEEN-SIZE BED

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

STANDARD ROOM WITH QUEEN BED (renovated)

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

EXECUTIVE ROOM WITH QUEEN BED (renovated)

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

STANDARD ROOM 2 SINGLE BEDS (renovated)

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

STANDARD TRIPLE ROOM WITH QUEEN BED & SOFA BED

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

Double Room for persons with reduced mobility

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Our restaurants and bars

RESTAURANT URBN FOOD & DRINK

Type of cuisine: International

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. Feel welcome.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-LOUNGE@NOVOTEL

Photo non contractuelle / Strictly non binding

In our 49-ft (15-meter) long bar, we serve a wide range of alcoholic and non-alcoholic drinks and a selection of home-made sushi and tapas. Our bar is the perfect location for a drink, whether with a small or large group.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 28

  • Maximum size: 1,000

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Novotel Amsterdam City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

13,878 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,431 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

nice hotel helpful staff

Customer review rating 4.2/5

Des M. Business - 20/02/2020 Confirmed reviews ALL

very good very helpful staff

Dear Mr m., We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Winky Yeung Manager on Duty

Well located

Customer review rating 4.2/5

Mr X. Business - 19/02/2020 Confirmed reviews ALL

Breakfast was excellent.Fitness centre a bit small.

Dear Declan M., We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. We will share your comment with the Restaurant and Kitchen team. We are sure that this feedback will make our Breakfast team very happy. Regarding the fitness central, we always make sure our guests are comfortable to exercise and have enough personal space. The improving size of the fitness central is in planning and we are hoping it will be established soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm greetings, Trinh Nguyen Guest Relations Officer / Manager on Duty

Great location, Problems with billing though

Customer review rating 4.2/5

Anonymous Solo - 19/02/2020 Confirmed reviews ALL

I've stayed at this hotel previously, so I was excited to be back again. I stayed for two nights as part of a tour package and then added a third night on my own. The stay was fine except that the billing was all incorrect. I was charged for things that should have been included and not credited for things that I was told be done so automatically. And then, I've since written asking for things to be corrected and I've heard nothing back. I'm very disappointed.

Dear Chelsea Z., Thank you for taking the time to tell us about your experience at the Novotel Amsterdam City. We are very happy to hear that you enjoyed your stay with us. However, it is very unfortunate to hear about your billing situation. Would you please be so kind elaborate the situation to us via email address H0… so we can take a deeper look into the matter and see what we can fix. Sincerely, Trinh Nguyen Guest Relations Officer / Manager on Duty

Great location

Customer review rating 4.2/5

John Business - 19/02/2020 Confirmed reviews ALL

Great stay for a couple of nights during ISE. Great hotel, good rooms, great location.

Nice hotel

Customer review rating 4.2/5

Karen Business - 19/02/2020 Confirmed reviews ALL

Overnight stay

perfekt stay

Customer review rating 4.2/5

John.c Solo - 19/02/2020 Confirmed reviews ALL

very very god staf

Close RAI, that was good.

Customer review rating 4.2/5

Jan Business - 18/02/2020 Confirmed reviews ALL

When checking in, the reception couldn't find my booking. It took like 15 minutes for them to find it in some backend system.

Dear Jan V., Thank you for spending time sharing your experience with us. We highly appreciate feedback from our guests, they are very valuable to us since we always aim to provide a high level of service to all our guests. Our location has indeed been one of many strengths that we have. However, it is unfortunate to hear that the check-in process you had was longer than you expected, I will share the feedback with Front Office department to prevent this from happening again. Thank you once again for sharing your experience. We would love to have the opportunity to welcome you in the future at Novotel. Yours sincerely, Trinh Nguyen Guest Relations Officer / Manager on Duty

Messe halt

Customer review rating 4.2/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Gut

For business it is OK.

Customer review rating 4.2/5

George Business - 18/02/2020 Confirmed reviews ALL

The hotel is nice, and I would recommend it for business. I would not stay at this hotel for vacation though. It is out in nowhere, far from anything I would call city convenience.

Dear George, Thank you for choosing Novotel Amsterdam City as your residence of choice when you visited Amsterdam. We highly appreciate it that you have taken the time to share your experience. It is very lovely to hear that you enjoyed our hotel. The hotel is indeed located in business area of Amsterdam South, which is 15 minutes away from the City Central by Metro 51. These information are shown on our website and booking partners. Thank you once again for sharing your feedback. We would love to have the chance to welcome you again at Novotel. We wish you a wonderful day! Yours sincerely, Trinh Nguyen Guest Relations Officer / Manager on Duty

Convenient Location, Comfortable Rooms

Customer review rating 4.2/5

Jason Business - 17/02/2020 Confirmed reviews ALL

The hotel is nicely located near the RAI. The rooms were comfortable and clean. The internet was a bit spotty and the restaurant service was less than ideal.

From meeting Scarlett at reception to checking out.. it just got better!

Customer review rating 4.2/5

Taneesha N. Friends - 17/02/2020 Confirmed reviews ALL

Check in was fast and informative! I was worried about having to wait around for a while as my flight came in early but check in wasn’t until afternoon but Scarlett was reassuring, calm and inviting. She went the extra mile and through a great conversation found out what me and my guest were interested in and gave us suggestions for local cuisines and salons. I was over the moon! I didn’t have to waste time searching myself in an unfamiliar country. I spoke to Scarletts manager and he was also super helpful and accommodating. I am so happy that I crossed paths with Scarlett, she has a warm and inviting demeanour and her direction and willingness to go the extra mile for me made my stay special. She is a true assets to your team

High class hotel

Customer review rating 4.2/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Nice room, nice staff, rich breakfast.

Good stay

Customer review rating 4.2/5

Joseph M. Couples - 16/02/2020 Confirmed reviews ALL

Overall a good stay. I was disappointed that I was not offered an upgrade on check in as a Gold member. I don’t think the hotel was full

Fabulous stay

Customer review rating 4.2/5

Ruth Couples - 16/02/2020 Confirmed reviews ALL

My husband and I stayed for our 8th wedding anniversary and the hotel made it so special in many ways. We would stay here again and the people made the stay so special.

Well located

Customer review rating 4.2/5

K Business - 15/02/2020 Confirmed reviews ALL

Top stay as always. However I have still not received my invoice!

Great hotel for business in Amsterdam

Customer review rating 4.2/5

Shiladitya Business - 15/02/2020 Confirmed reviews ALL

I had a great one night stay at the property with efficient check in and check out, loved the fact that the property is well located off the main highway and accessible to a lot of offices and restaurants around the area.

Good service

Customer review rating 4.2/5

Lars K. Business - 15/02/2020 Confirmed reviews ALL

Too much noise in room 206 from the back of the hotel. Too long waiting time at elevators. Too high hotel price

Good return stay

Customer review rating 4.2/5

J. Business - 14/02/2020 Confirmed reviews ALL

Predictable and very nice

Everything very nice

Customer review rating 4.2/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

The hotel itself was very good equipped and run by friendly staff. The breakfast had a great variety of cold and warm food and drinks. It was said, that the hotel hallways were under renovation, but I did not see any work being performed or being necessary to be performed, so maybe I was lucky to end up on a floor that was already finished.

Close to EMA

Customer review rating 4.2/5

Kevin Business - 13/02/2020 Confirmed reviews ALL

Lovely hotel that works well for business trips to EMA.

Dear Valued Guest, Thank you so much for evaluating your experience with the Novotel Amsterdam City so positively! This means a lot to us to know that we have met and possibly even exceeded your expectations. We definitely hope to do so with your next visit, for which we truly hope for. Best regards, Erica G. Management Assistant
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