Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 4,046 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,046 reviews

Customer review rating 4.0/5

Michael P. Couples - Confirmed reviews ALL

Pleasant and convenient stay. Staff were professional, helpful and friendly. Room was well maintained, bed comfortable, shower accessible and effective, large tv had wide range of channels. We only used the restaurant once in the evening and once for breakfast. There was a good independent cafe on site. The hotel is 25 minutes from the city centre via the conveniently accessible nearby tram terminus. Facilities in the immediate vicinity are limited.

Dear Mr. P., Many thanks for this positive feedback. We’re delighted to hear your stay met all expectations and you appreciated our team’s professionalism and friendliness. Your comfort is our priority, so we’re glad you found your room well-maintained with a comfortable bed and effective bathroom. The daily housekeeping team works hard to ensure cleanliness, and it’s rewarding to know their efforts made a difference. That said, we regret the limited facilities near the hotel impacted your experience. Rest assured, we share feedback with local partners to enhance offerings. Nonetheless, we hope the nearby tram’s convenience allowed easy exploration of Amsterdam’s vibrant center. The independent café on-site is indeed a gem, perfect for a quick bite before adventures. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 3.5/5

Jacobus O. Business - Confirmed reviews ALL

Well located, great breakfast, sleep quality was not that great - pillows not suitable and one can hear people in other rooms talking and laughing - which woke me a few times during the time I stayed there.

Dear Mr. O., We appreciate that you took the time to share your experience with us. We are delighted to hear that our convenient location and breakfast offerings enhanced your stay. Our team takes pride in providing a varied selection to suit different tastes and dietary needs. That said, we sincerely regret that some elements did not meet your expectations. Your comments regarding room comfort have been noted, and we will review our current amenities to better align with guest preferences. We also take indoor air quality seriously, which is why our entire property is non-smoking and equipped with advanced ventilation systems. Nonetheless, it is wonderful that our proximity to key business hubs and transport links proved beneficial during your trip. Your insights are invaluable as we strive to refine our services for all travelers. We hope to welcome you back in the future for an improved stay. Kind regards, Manager on Duty

Customer review rating 4.0/5

Mariusz K. Business - Confirmed reviews ALL

it is a pity that on TV you have so many different languages but Polish is missing.

Dear Mr. K., Thank you for sharing your feedback following your recent stay. We are delighted to hear that you had a very good experience during your business stay with us. Our team takes pride in ensuring all guests enjoy our convenient location and modern amenities. That said, we regret that our current TV channel selections did not fully meet your preferences. While we offer multiple language options based on frequent guest demographics, we appreciate your input and will review this for future improvements. Nonetheless, we hope our proximity to the RAI convention center and efficient transport links added value to your trip. We value feedback from professionals like yourself and aim to enhance every aspect of our service. We hope to welcome you back on future occasions. Best wishes, Manager on Duty

Customer review rating 3.5/5

Amartalal Y. Business - Confirmed reviews ALL

Comfortable and indeed good location.

Dear Mr. Y., We appreciate that you took the time to share your experience with us. We are delighted to hear that our location contributed positively to your business stay. That said, we sincerely regret that certain aspects did not meet your expectations. Our housekeeping team thoroughly checks bedding quality during daily refreshes, and we invite guests to contact reception immediately if any issues arise. Regarding connectivity, our wifi provider ensures speeds suitable for standard business use during peak hours. Your welcome drink voucher you can find in your ALL app and you can redeem this voucher in the hotelbar. Nonetheless, it’s heartening to know your overall experience was comfortable. We hope future visits allow you to enjoy our proximity to transport links and nearby amenities. We hope to welcome you back. Best wishes, Manager on Duty

Customer review rating 2.0/5

Peeters P. Business - Confirmed reviews ALL

490 euros per night for a very basic hotel room with a red smudge that looked like blood on the carpet. Breakfast was okay but given the cost of the room, I was expecting a lot more. On the plus side: plenty of parking, including a fast charger.

Dear Mr. Peeters, Thank you for this review about your recent stay. We sincerely apologize that your recent stay fell short of your expectations. The concerns you raised regarding the bathroom area are not reflective of our usual standards, and we have shared your comments with our housekeeping team to prevent future occurrences. While we aim to provide a welcoming environment for all guests, we regret any inconvenience caused by the breakfast selection and value perception. Our team is committed to addressing each concern you highlighted to ensure improvements where necessary. We appreciate your candid feedback as it helps us identify areas needing attention. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Manager on Duty

Other web-users rate our hotel

  • 1,895 reviews 8.9/10 Location
  • 2,211 reviews 7.3/10 Room
  • 2,104 reviews 8.2/10 Service
  • 43 reviews 8.3/10 WiFi
  • 1,265 reviews 9/10 Breakfast
  • 1,143 reviews 7.1/10 Cleanliness
  • 426 reviews 7.9/10 Amenities
  • 354 reviews 8.8/10 Vibe

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