Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 3,825 reviews

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Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,825 reviews

TripAdvisor Rating  4.0/5  3,638 reviews

Customer review rating 5.0/5

Harley T. Friends - Confirmed reviews ALL

Perfect

Dear Mr T., Thank you for this positive review of your experience. We are thrilled you had such a wonderful time at Novotel Amsterdam City. We are delighted that your stay met all expectations and you appreciated our entire team’s efforts. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 4.5/5

Dan M. Couples - Confirmed reviews ALL

service as always meeting my expectation, and this time even beyond. Your frontline staff understood my personal needs, from reservations team, Ms. Hoang as well as Mr. de Vries, they have have been very efficient and replied promptly regarding my schedule. They have shown a lot of understanding and really tailor-made my stay. ensuring care at check-in and my comfort. The stay has been awesome with exceptional hospitality. Although I didnt need to do housekeeping service. when ever I needed any item, they brought me in a timely manner. Thank you again for making my stay a home-coming feeling smooth and comfortable one.

Dear Mr. M., We appreciate that you took the time to share your experience with us. We are delighted that your experience at Novotel Amsterdam City surpassed your expectations, especially with our tailored service. Our team takes great pride in addressing individual needs, and we are thrilled to hear how Ms. Hoang and Mr. de Vries provided prompt and efficient support throughout your stay. It’s wonderful to know their efforts contributed to your comfort and care during check-in. That said, we regret any inconvenience caused by the cleanliness oversights in your room. Our housekeeping team strives to maintain high standards, and we will reinforce protocols to ensure thoroughness in all areas. Nonetheless, we are glad the personalized attention from our staff made your visit memorable. Your recognition of their dedication is deeply appreciated and will be shared with them. We hope your stay allowed you to explore nearby attractions like Amstel Park and the vibrant city center, both easily accessible from our location. We hope to welcome you back on a future occasion. Best wishes, Manager on Duty

Customer review rating 3.5/5

David R. Business - Confirmed reviews ALL

Good bed, small restroom, no power plugs for charging electronic devices. Good breakfast.

Dear Mr R., Many thanks for having taken the time to review your stay. We are pleased to hear that our Live N Dream bed contributed to your comfort during your business trip. That said, we sincerely regret that some aspects of your stay fell short of your expectations. Our team is continually working to optimize room layouts and connectivity options, and we will consider your observations as we refine our services. Guest feedback like yours helps us identify areas for enhancement. Additionally, we hope you were able to take advantage of our convenient location near the RAI Convention Center during your visit to Amsterdam. We hope to welcome you back in the future for an improved stay. Kind regards, Manager on Duty

Customer review rating 4.0/5

Alejandro M. Families - Confirmed reviews ALL

The staff was really nice, specially Bruno! They were all really charming and attentive. We had trouble with our laugage and they shown really interest and aksed how they could help. I also needed some paper to study, and nicely gave me some !!

Dear Mr M., Thank you for sharing this review of your time at our hotel. We are thrilled to hear you found our team charming and attentive, especially Bruno. It’s wonderful that his genuine care during the luggage situation made your family trip more comfortable. We’re also delighted you valued your overall stay and appreciated our commitment to your satisfaction. Your kind words about the team’s dedication mean a lot to us. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 5.0/5

Margarida O. Families - Confirmed reviews ALL

Everything was perfect.

Dear Ms. O., It is a pleasure to receive your positive feedback following your recent stay. We are delighted to hear that your stay at Novotel Amsterdam City met all your expectations. It was a pleasure to learn that everything was perfect for your family trip. We take pride in offering a seamless booking experience and value your loyalty as a Classic member of our ALL Accor programme. We look forward to welcoming you back for another excellent experience with us. Kind regards, Manager on Duty

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Other web-users rate our hotel

  • 1,867 reviews 8.8/10 Location
  • 2,168 reviews 7.1/10 Room
  • 2,054 reviews 8/10 Service
  • 39 reviews 8.4/10 WiFi
  • 1,220 reviews 8.9/10 Breakfast
  • 1,132 reviews 6.7/10 Cleanliness
  • 414 reviews 7.8/10 Amenities
  • 348 reviews 8.7/10 Vibe

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