Novotel Amsterdam City

Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.3/5 3,250 reviews

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Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • ALLSAFE Certified hotel

  • Easy access to beaches with public transport or car

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Amsterdam City

Europaboulevard 10

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome!

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,250 reviews

TripAdvisor Rating  4.0/5  3,526 reviews

Well located for RAI

Customer review rating 4.0/5

Stig J. Business - Confirmed reviews ALL

Good breakfast

Dear Stig J., Thank you for your positive review. We are glad that everything met your expectations during your time with us and our location was ideal for your requirements. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet. We look forward to seeing you again in the future. Best regards, Manager on Duty

Haven´t received an invoice

Customer review rating 1.0/5

Priit Business - Confirmed reviews ALL

Hotel was good, but haven´t got an invoice or receipt about the city tax that we have promised to do. My colleague been sent some emails about that, but he hasn´t got any response. Our company need´s the receipt about the city tax.

Dear Priit S., Thank you for taking the time to share your review. We regret that your messages were not promptly replied to; rest assured that we will be looking into this matter. We look forward to welcoming you again. Best regards, Manager on Duty

Good stay

Customer review rating 5.0/5

Daniel V. Families - Confirmed reviews ALL

Great location, I stayed at Novotel Amsterdam City for 3 nights with my family, really enjoyed its location where everything is within few Metro or Tram distance. The staff was very helpful and the room nice. I appreciated the luggage room option as well. Thank you!!!

Dear Daniel V., Thank you for taking the time to share your review. We're glad our location was convenient for you. However, we are sorry for any issues that you may have had with the internet connection and wish that you had informed us at the time as our team members are always on hand to assist. We hope that we can welcome you back in the future. Kindest regards, Manager on Duty

Well located and very clean indeed.

Customer review rating 4.5/5

Mario S. Couples - Confirmed reviews ALL

We loved the stay at your Hotel as in very well located next to metro and trains. Most of all very clean and nice people. Would book again there if I to go back to Amsterdam, Highly recommended.

Dear Mario S., Thank you for sharing your feedback following your recent stay. It is a pleasure knowing you found our location to be so convenient. We have duly noted your feedback concerning our pricing; please know that pricing does fluctuate at certain times due to demand. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Staff friendly, location great

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

All really good breakfast etc, but filthy cups in room with coffee machine pretty gross. Made you wonder what else….

Dear Harold H., Thanks for this review about your recent stay. We are glad that you found our location so convenient, and appreciated the high standards of service our dedicated team strive to uphold. We regret that you were not fully satisfied with your stay, we will be certain to speak with our housekeeping department regarding these matters as your comfort and satisfaction are always very important to us. We do hope that you will return on another occasion. Best regards, Manager on Duty

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Other web-users rate our hotel

  • 1,308 reviews 8.7/10 Location
  • 1,750 reviews 6.8/10 Room
  • 1,650 reviews 7.2/10 Service
  • 51 reviews 8.5/10 WiFi
  • 912 reviews 8.6/10 Breakfast
  • 865 reviews 6.3/10 Cleanliness
  • 436 reviews 4.7/10 Value

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