Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 4,345 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,345 reviews

TripAdvisor Rating  4.0/5  3,611 reviews

well located good rooms and bar and restaurant

Customer review rating 4.5/5

Stewart M. Couples - Confirmed reviews ALL

comfortable with friendly bar staff and 1st class breakfast and good restaurant

Dear Mr M., We appreciate the time you have taken to share your feedback. It is truly gratifying to hear of your satisfying stay at Novotel Amsterdam City. We are delighted that you enjoyed our well-appointed rooms, the inviting ambiance of our bar and restaurant, the professionalism of our bar staff, and our first-class breakfast offerings. Our commitment to providing a comfortable and enjoyable experience for all our guests is echoed in your comments, and we thank you for appreciating the efforts of our team. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

Excellent hotel

Customer review rating 5.0/5

Amsterdam V. Families - Confirmed reviews ALL

The overall service was very good, including the hotel reception, daily cleaning of the hotel rooms, and the front desk's handling of a problem that I reported with the coffee machine in my room. The restaurant of the hotel is exceptional.

Dear Mr S., We appreciate the time you have taken to share your feedback. We are truly thankful for the positive remarks you have shared regarding your stay. We are delighted that you found our hotel reception to be efficient and that the daily upkeep of your room met your expectations. It is wonderful to hear that our team was able to promptly resolve the issue with the coffee machine in your room, ensuring your comfort and satisfaction. However, we regret to hear that despite your request, we were unable to provide a room with a city view. We understand how important it is for our guests to receive accommodation that meets all their preferences, and we sincerely apologize for any inconvenience this may have caused. Finally, we take great pride in our hotel restaurant and are thrilled that you had an exceptional dining experience with us. Our culinary team strives to deliver an array of delectable options that cater to all tastes, and your appreciation is truly valued. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

Well located

Customer review rating 4.5/5

Craig Business - Confirmed reviews ALL

As always it was a great stay, rooms are nice and quiet. Good bar and restaurant

Dear Mr V., We appreciate the time you have taken to share your feedback. We are truly delighted that your stay at Novotel Amsterdam City was a memorable one. We are pleased that you enjoyed the serenity of our rooms and the vibrant atmosphere of our bar. With a contemporary design and our commitment to comfort, we strive to create a relaxing environment for our guests. Our bar is indeed a perfect spot for enjoying a selection of local Dutch snacks and beverages, and we're glad it added to your experience. Nonetheless, it is great to hear that our restaurant also met your expectations, offering a varied and pure menu that reflects our dedication to quality dining. The hotel's prime location is designed to provide convenience and ease for our guests, whether they're visiting for business or leisure, and we're glad that you appreciated this aspect of our establishment. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

Would stay again

Customer review rating 4.5/5

Fred Business - Confirmed reviews ALL

Well located, good quality, very clean and friendly staff. Price about right too.

Dear Mr J., We appreciate the time you have taken to share your feedback. It is truly rewarding to know your stay with us was a pleasant one. We are delighted that you found our hotel to be well-located and appreciated the high standards of cleanliness and the courtesy of our staff. It is our aim to provide a comfortable and enjoyable environment for all our guests, and your recognition of our efforts is much appreciated. However, we regret to hear that some aspects of your experience did not entirely meet your expectations. Your comfort is of the utmost importance to us, and we apologize if the room temperature was not initially to your liking. We acknowledge the importance of providing a variety of vegetarian options at breakfast and will take your feedback into consideration as we continuously strive to cater to all our guests' preferences. Finally, we understand the convenience that an earlier check-in can provide, and we're currently examining ways to offer this service more consistently, while keeping in mind the necessary time for meticulous preparation of our rooms. Your insights are invaluable as they help us refine our services. We hope to have an opportunity to welcome you back in the future and provide you with a seamless experience that aligns fully with your expectations. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

A Home Away from Home – Novotel Amsterdam

Customer review rating 5.0/5

Wanda A. Business - Confirmed reviews ALL

I’ve been staying at Novotel Amsterdam regularly for the past 10 years, and it consistently exceeds my expectations. From the moment you step in, you’re greeted by friendly and professional staff who go out of their way to make you feel welcome. The rooms are always spotlessly clean, offering a modern and comfortable retreat after a day exploring the city or attending meetings. The restaurant is a true highlight, serving incredible dishes. And let me not forget the breakfast — amazing! The variety, quality, and attention to detail make it the perfect start to your day. Another considerable advantage is the location. With the tram and metro stations just a short walk away, travelling into the heart of Amsterdam is effortless. It’s incredibly convenient for both business and leisure travellers. I can confidently say it’s an exceptional place to stay. Whether for business or leisure, I’d recommend it 100% to anyone visiting Amsterdam.

Dear Ms A., Thank you for sharing your feedback. We are truly gratified to hear about your delightful experiences at our hotel over the past decade. We are thrilled that you found our staff to be both welcoming and professional, and that our accommodations provided a spotless sanctuary for your stays. The satisfaction you've expressed over the culinary offerings at our restaurant and the extensive breakfast selection is most rewarding to us. Additionally, we are pleased that the conveniences of our location have significantly contributed to the ease of your visits. We regret to hear about the oversight regarding an item you forgot in your room. Please accept our apologies for any inconvenience this may have caused. We always strive to provide thorough follow-up service and appreciate you bringing this matter to our attention. Lastly, we are glad that our strategic position with convenient access to public transportation has been instrumental in making your visits to Amsterdam seamless and enjoyable. We are always here to ensure that whether you are traveling for business or leisure, your stay is both comfortable and memorable. It would be our pleasure to have you return on another occasion. Very best wishes, Manager on Duty

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Other web-users rate our hotel

  • 2,160 reviews 8.9/10 Location
  • 2,495 reviews 7.1/10 Room
  • 2,275 reviews 7.8/10 Service
  • 49 reviews 7.7/10 WiFi
  • 1,391 reviews 8.8/10 Breakfast
  • 1,213 reviews 6.8/10 Cleanliness
  • 463 reviews 7.2/10 Amenities

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