Dear Sagar, Thank you for your kind review. We are happy that you received such friendly and professional service from our team members, who are ready to assist at all times. We hope to welcome you back in the future. Best wishes, Manager on Duty

Dear Guest, Thank you for your feedback. Please accept our sincere apologies for the incidents with housekeeping and rest assured that we will be reviewing this matter and the procedures to follow with our team to ensure the privacy of our guests. It would be a pleasure to welcome you back in the future. Kind regards, Manager on Duty

Dear Barry, We appreciate your candid feedback. We are thrilled that you had an enjoyable stay with us! Such positive feedback inspires our team members to continue upholding the high standards of service that we set ourselves. We are, however, very disappointed to hear that you found our services in our bar to be below the standards expected of us. Please rest assured that we have shared this feedback with the concerned personnel so that we can make the necessary improvements. We hope that we have the pleasure of welcoming you back. With very best wishes, Manager on Duty

Dear Ronald N., Thank you for your review. We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated. We look forward to welcoming you back. Best regards, Manager on Duty

Dear Mikael, Thank you for your review. We are so glad that you had a pleasant stay with us. Please rest assured that your comment regarding one of our receptionists has been duly noted. We appreciate your feedback as it is an opportunity for us to question ourselves and to look for ways to improve our service. Thank you for mentioning our delicious breakfast buffet; it is always a pleasure to help our guests start the day off right with a good meal. We hope to have the pleasure of welcoming you back in the future. Kind regards, Manager on Duty

Dear Fabio, Thank you for this kind feedback concerning your recent visit. We are pleased to know that your stay with us was a comfortable one. Your satisfaction is our greatest reward, and we would like to thank you for recognising our dedicated team members. We will be sure to pass along your compliments which will inspire everyone to keep up the good work. We look forward to welcoming you back on a future occasion. Best wishes, Manager on Duty

Dear Joseph, Thank you for such a great review. It was a pleasure to receive your positive feedback regarding our location, service and our facilities. A message of satisfaction is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back in the future. Kind regards, Manager on Duty

Dear Frank. Thank you for leaving us this review of your recent stay. Unfortunately, it seems that we did not meet all your expectations. We truly value all feedback and are very sorry that you were not entirely satisfied with your recent experience. Please accept our sincere apologies and can assure you that your comments will be shared with our team and any extra training carried out. We would appreciate knowing more about your experience so that we may learn from it. We're also sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate. We hope you will consider staying with us again in the future. Best regards, Manager on Duty

Dear Guest, Thank you for such a positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back. Best wishes, Manager on Duty

Dear Aylin, Thank you for such a positive review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience. We look forward to welcoming you back in the future. Kind regards, Manager on Duty

Dear Florentina, Thank you for taking the time to leave your review. We are grateful for your appreciation of the high standards we try to maintain and it's a pleasure to know that we were able to help you start your day off right with our tasty breakfast buffet. We look forward to welcoming you back! Best wishes, Manager on Duty

Dear Karen, We really appreciate your feedback. It's great to hear that our location was convenient for your trip. However, I am disappointed to hear that the bed and pillows were not to your tastes. Please let my hosts know of any concerns you may have and they'll be pleased to find a solution for you. We look forward to welcoming you back. Best regards, Manager on Duty

Dear Danila, Thank you for taking the time to let us know your opinion of your recent stay. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. We look forward to the pleasure of seeing you again in the future. Kind regards, Manager on Duty

Dear Emma, Thank you for reviewing your recent stay at our hotel. The satisfaction of our guests during their stay among us is very gratifying for our team. We are delighted that you had a pleasant experience. We look forward to seeing you in the future. Kind regards, Manager on Duty

Dear Salah, I really appreciate you taking time and evaluating your experience at Novotel Amsterdam City. I am glad to see that you rated your experience overall positively although certain aspects didn't meet the expectations. I have spoken to our restaurant about room service and during your stay, we did provide room service after restaurant closing hours, therefore I am very sorry to hear that you couldn't enjoy the dinner with us. I like to think it was a matter of circumstances that we couldn't provide you with the quality with promise to all of our guests. However, I would like to thank you for the kind words about our breakfast buffet and I will definitely pass your compliments to reception staff. Thank you once again for providing us with the necessary feedback.