Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.3/5 4,997 reviews

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Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,997 reviews

TripAdvisor Rating  4.0/5  3,586 reviews

Goo stay.

Customer review rating 5.0/5

Vijaykumar R. Friends - Confirmed reviews ALL

Well connected. a dream stay

Dear Mr r., Thank you for this kind review. It is delightful to learn that you hold our hotel in such high regard, evident from your willingness to recommend us to others. Your commendation of our cleanliness standards is particularly appreciated and reflects our dedication to providing an immaculate environment for our guests. We note your valuable suggestion regarding the breakfast offerings for Asian travelers. At Novotel Amsterdam City, we continuously strive to cater to the diverse preferences of our international guests and your feedback will certainly be considered as we review our breakfast menu options. Your positive remarks on your overall experience and the hotel's connectivity to key locations underscore our commitment to ensuring both comfort and convenience for our esteemed guests like you. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Practical location, good breakfast

Customer review rating 4.0/5

Marnix B. Business - Confirmed reviews ALL

Breakfast always nice. Staff welcoming Practical location near offices highway etc I am getting tired of the outdated rooms, although i fortunately get a slight upgrade every time. The rooms are better at a Mercure frankly

Dear Mr B., We thank you for your comments about your stay at our hotel. We are delighted to hear that you found our location practical for your needs and that our breakfast selection was to your satisfaction. It is also gratifying to learn that you found our staff welcoming, as we strive to provide a warm and hospitable environment for all our guests. However, we regret that some aspects of your stay did not meet your expectations. We take pride in the history of our property, having been established in 1971 and continually seeking to maintain the balance between classic charm and modern amenities. Rest assured that we are partway through a cycle of room renovations to update our facilities, aiming to enhance the overall guest experience. Your comfort is of the utmost importance to us, and while our bedding is designed with guest comfort in mind, we are sorry to hear that it did not align with your preferences. In regards to the noise levels, we endeavor to allocate rooms that provide a tranquil environment, and we offer earplugs for added comfort. We apologize if this caused any inconvenience during your stay. We are heartened to receive your compliments on our breakfast and the friendliness of our team. These are aspects of Novotel Amsterdam City that we are very proud of, and we will continue to uphold these standards to provide a welcoming atmosphere for all who visit. The whole team hopes to see you again in the future. Kind regards, Manager on Duty

overall a good stay

Customer review rating 4.0/5

Caroline Families - Confirmed reviews ALL

We had a good experience. Very clean. Breakfast was very good. I just felt the snack bar was too expensive if you wanted a quick snack. I think maybe better value on food for family and some cheaper options on main menu would be more attractive for families.

Dear Ms. O., Thank you for the time taken to share your experience of staying with us. We are heartened to hear that the booking process met your expectations and was conducted with ease. However, we regret to learn that our food offerings did not fully meet your expectations in terms of value. Please rest assured that we continuously seek to provide a balance of quality and affordability in our dining options. Regarding the initial room allocation, we understand the inconvenience this caused. As a hotel, we strive to ensure all guest needs are anticipated, and it appears we fell short in this instance. We also apologize for the oversight regarding the bed clothes for the sofabed and appreciate your patience as we rectified the situation. On a positive note, it is a pleasure to know that the cleanliness of our hotel and the quality of our breakfast contributed positively to your experience. We take pride in maintaining high standards of cleanliness and offering a varied breakfast to start the day right. We acknowledge your thoughts on the snack bar pricing and will take them into consideration as we review our pricing structure to ensure it provides value for families and all our guests. We do hope to have the opportunity to welcome you back in the future. Best regards, Manager on Duty

HIGHLY RECOMMENDED

TripAdvisor rating 5.0/5

Sid1420 Families - TripAdvisor review

Ours was a wonderful stay. To break it in parts Location: Its not in the city center but not too far. it takes around 30 minutes by tram to reach central station. The tram station is a 2 minute walk. Metro takes shorter but the line was closed for maintenance during our stay. RAI train station is also a 2 min walk direct trains to SCHIPOL are to be taken from there so connectivity is no issue. CHECK in AND CHECK out: EASY and QUICK ROOMS: Spacious by European standards. All required amenities were there. a big thumbs up. BREAKFAST: We loved it. Superb. There was an automatic machine for umbrellas rental 2 Euro for 48 hours. Which were helpful in the Amsterdam weather. It was really a comfortable stay for us. highly recommended.

Dear Mr Sid1420, We thank you for your comments about your stay at our hotel. It pleases us greatly to hear that our location, while not in the city center, provided convenient access to various modes of transport, ensuring connectivity was seamless for your travels. We're delighted that the check-in and check-out processes met your expectations for efficiency. Our team is thrilled that you found the rooms spacious and well-equipped, surpassing the typical European standard. That our breakfast offerings left a positive impression is particularly rewarding for our kitchen staff. We also appreciate your mention of the umbrella rental machine, a small touch we hope made navigating the unpredictable Amsterdam weather a little easier. Your comfort and satisfaction are our top priorities, and it is heartening to learn that we achieved this for you. We hope to have the opportunity of welcoming you back in the future. Best regards, Manager on Duty

Extremely satisfied

Customer review rating 5.0/5

Siddharth P. Families - Confirmed reviews ALL

It was a wonderful stay. Nice location though a bit far from city center but not too far. Very spacious room. Good breakfast. We as a family loved it. Highly recommended

Dear Mr P., We appreciate the time you have taken to share your feedback. We are thrilled to learn of your high satisfaction with our hotel, particularly noting our strategic location that, while slightly removed from the city center, offers convenient access to the heart of Amsterdam. It pleases us immensely that the spaciousness of our rooms contributed to the comfort of your stay. Our commitment to sustainability is an integral part of our ethos at Novotel Amsterdam City, and your appreciation of our initiatives underlines the importance of this journey. Furthermore, we are glad that the breakfast offerings left a lasting, positive impression on you and your family. As a valued member of our ALL loyalty programme, we are especially proud that you would recommend our establishment to others. It is our privilege to serve guests like you, who take away fond memories and experiences from their stay with us. We hope to welcome you back. Best wishes, Manager on Duty

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Other web-users rate our hotel

  • 2,262 reviews 8.8/10 Location
  • 2,797 reviews 7/10 Room
  • 2,499 reviews 7.5/10 Service
  • 65 reviews 8.5/10 WiFi
  • 1,491 reviews 8.7/10 Breakfast
  • 1,329 reviews 6.7/10 Cleanliness

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