Novotel Amsterdam City Hotel 4 stars

Customer review rating 4.2/5 14,519 reviews

ALLSAFE approved hotel

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Novotel Amsterdam City
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+ 25 Services

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • ALLSAFE Certified hotel

  • Easy access to beaches with public transport or car

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD amsterdam

Tel: +31207219179

Fax: (+31)20/6462823

Check-in from 15h00

Check out up to 12h00

  • From Central Station :  51 Amstelveen RAI

  • From Central Station :  4 RAI RAI (Last Stop)

  • By plane

    AMSTERDAM SCHIPHOL At 10km / 6.21 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 64km / 39.77 miles

  • By plane

    SCHIPHOL AIRPORT At 10km / 6.21 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 6.6km / 4.1 miles

  • By helicopter

    SCHIPHOL HELIPAD At 13.5km / 8.39 miles

  • By car

    RINGROAD SOUTH At 0.1km / 0.06 miles

  • By train

    AMSTEL STATION At 3.3km / 2.05 miles

  • By train

    CENTRAAL STATION At 6.6km / 4.1 miles

  • By train

    RAI STATION ( TRAM 4 METRO 50/51 At 0.4km / 0.25 miles

  • By train

    WTC ZUID STATION At 2.3km / 1.43 miles

GPS :52.333579, 4.888825

Hotel services


We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 20 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 610 rooms
    • 2 rooms for people with reduced mobility
    • 609 family rooms
    • 55 connecting rooms
    • No non-smoking room
    • 15 floors
  • Languages spoken at the hotel
    • French
    • Spanish
    • English
    • German
    • Portuguese
    • Dutch
    • Italian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Late Checkout
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Novotel Amsterdam City parking Additional charge
    • On site
    • 120 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
    • Parking opened 24/7
    • Parking with security service
  • In Balance Fitness Centre
    • On site
    • Massage
    • Sauna room Currently unavailable
  • Gift shop/newspaper shop
  • Services for children
    • Video game area
    • Play area

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 28

  • Maximum size: 1,000

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Novotel Amsterdam City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

14,519 reviews

TripAdvisor Rating 4.0/5

3,460 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

too low for that category

Customer review rating 2.0/5

Stefano Business - 15/10/2021 Confirmed reviews ALL

very poor quality breakfast without many things and even not so nice cooked. For Hotel like yours I expect different time in cooking on the boiled eggs for example. Tolet in the room very small for 190 euro/night.

7 - 8....

Customer review rating 3.5/5

Otto K. Business - 15/10/2021 Confirmed reviews ALL

Most of it was OKAY. As you can expect from a Hotel at that location.

Top Location

Customer review rating 3.0/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

Check im biG queue, staff at check in Not gründlich, Missed my reservation, asked for my company name despite 20 people before me of the same company checked in


Customer review rating 4.5/5

N H. Business - 13/10/2021 Confirmed reviews ALL

Stayed comfortably

Everything is perfect

Customer review rating 5.0/5

Koichi Business - 13/10/2021 Confirmed reviews ALL

I stayed five nights for business trip. Everyday I came back to the room, it is comfortably cleaned. Bath room is also well sanitized. With desk and chair in the room, it is suitable for doing PC work.

Customer review rating 4.5/5

Francoise G. Business - 11/10/2021 Confirmed reviews ALL

well located close to station and RAI. Very clean, comfortable bed. COVID measures strictly followed

Everything you'd want from a hotel

Customer review rating 5.0/5

Tom Business - 11/10/2021 Confirmed reviews ALL

The hotel was very clean and well presented. It was close to where I needed to be. The staff were very helpful and the room was perfect.

Nice stay

Customer review rating 4.5/5

Anonymous Friends - 11/10/2021 Confirmed reviews ALL

The room was lovely, very spacious. The breakfast has a great variety of dishes and offers nice juices. The location of the hotel is also very convenient, very close to the tram and metro that brings you to city center.

Good stay

Customer review rating 4.5/5

Peter Couples - 09/10/2021 Confirmed reviews ALL

Nice large room and friendly staff

It was a pleasure to be in this hotel.

Customer review rating 5.0/5

Konstantina S. Friends - 06/10/2021 Confirmed reviews ALL

Good location, near to tram, bus and metro. Very comfortable bed and furniture, perfect purity. The cafe machine is а great convenience.

Good stay

Customer review rating 5.0/5

Matthew P. Friends - 05/10/2021 Confirmed reviews ALL

Great stay very friendly and helpful staff

comfortable and well located near RAI exhibition centre

Customer review rating 4.0/5

Ludovic F. Business - 30/09/2021 Confirmed reviews ALL

Nice and big rooms with all necessary comfort, good and rich breakfast

Nice hotel, friendly staff

Customer review rating 4.5/5

Anonymous Business - 30/09/2021 Confirmed reviews ALL


Pleasant experience

Customer review rating 4.5/5

Jan D. G. Business - 30/09/2021 Confirmed reviews ALL

very good overall but I was not blown away from the food that was being served. Breakfast was just OK, but the sandwich lunch and gala diner was below expectations for a 4 star hotel.

Dear Jan De G., It is unfortunate that we did not meet your expectations to the fullest, but we are glad that the positives absolutely outnumbered the negatives. Thank you for your honest feedback. We hope to welcome you at our hotel once again in the future and make sure to do our best to make you feel welcome and fully satisfied with the level of service we provide! Sincerely, Krista Gaisa Guest Relations Officer / Manager on Duty

well located and wonderful meals :)

Customer review rating 4.5/5

Rita A. Business - 30/09/2021 Confirmed reviews ALL

Very comfortable. friendly staff. clean environment. I enjoyed my stay. Thank you.

Dear Rita A., How lovely it is that you were so satisfied with your stay at the Novotel Amsterdam City! We are so pleased to hear that we have managed to accommodate you to the best of your comfort and convenience. We would love to do so again with your next stay, as we hope to again become the hotel of your choice in the near future. Sincerely, Krista Gaisa Guest Relations Officer / Manager on Duty

Excellent experience

Customer review rating 5.0/5

Anonymous Solo - 30/09/2021 Confirmed reviews ALL

From the moment of checking in till the moment of checking out a very professional courtesy oriented experience

Dear Robert B., We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Sincerely, Krista Gaisa Guest Relations Officer / Manager on Duty

Good stay

Customer review rating 4.5/5

Gianfranco Business - 30/09/2021 Confirmed reviews ALL

Was there for a finance event. Very friendly staff, especially the guys serving during the breaks and at dinner. Also very friendly staffs the ladies at the bar and in the souvenir shop. Hotel is very well organized and structured. Rooms are clean and comfortable. Location is good for business, perhaps not very romantic.

Dear Gianfranco V., It is lovely to hear that everything from the rooms to the attentiveness of our personnel left you feeling so pleased with the Novotel Amsterdam City! Such a pleasure to receive such a generous evaluation of our hotel from you! We thank you so much for letting us and others know that your experience with the Novotel Amsterdam City was nothing but delightful. This means that our hard work to deliver exceptional guest experience is paying off. We hope to become your choice during your next stay in Amsterdam, and would be happy to provide you with our exceptional hospitality and attentive service once again! Sincerely, Krista Gaisa Guest Relations Officer / Manager on Duty

A good stay experience in Novotel Amsterdam City

TripAdvisor rating 5.0/5

Dinesh A Business - 06/09/2021 TripAdvisor review

I had booked this hotel due to the proximity to my business meetings in Amsterdam. And, I was impressed with the good & friendly customer service, nice hotel rooms and good location...overall a memorable experience in Novotel Amsterdam City!

Excellent Experience!

TripAdvisor rating 5.0/5

Kyote05 Business - 30/08/2021 TripAdvisor review

Novotel was perfect for my business trip to Amsterdam. Super staff of very friendly and helpful people. Get the breakfast is worth it. Breakfast was outstanding, as was the food overall. Close to the airport, and #4 Metro Line, so 8.5 Euro will get you off and on all day...Uber easy too. The room was perfect for my needs...nice, clean bed, hot water immediately, and the elevators were fast!

One of the best Novotels

TripAdvisor rating 5.0/5

Trek9356TJ 21/08/2021 TripAdvisor review

We enjoyed our stay very much. I travel a lot around the world for my work. This Novotel is definetely in my top three Novotels and top 10 hotels. Great location to come with the car, but travel into Amsterdam with public transport. Also a five to ten minutes walk to the train that will bring you to Schiphol or any other place in The Netherlands. Breakfast is top and a convenient store in the lobby. Friendly personnel and great cleaning.

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