Novotel Amsterdam City Hotel 4 stars

Customer review rating 4.2/5 14,608 reviews

ALLSAFE approved hotel

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Novotel Amsterdam City
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+ 25 Services

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • ALLSAFE Certified hotel

  • Easy access to beaches with public transport or car

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD amsterdam

Tel: +31207219179

Fax: (+31)20/6462823

Check-in from 15h00

Check out up to 12h00

  • From Central Station :  51 Amstelveen RAI

  • From Central Station :  4 RAI RAI (Last Stop)

  • By plane

    AMSTERDAM SCHIPHOL At 10km / 6.21 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 64km / 39.77 miles

  • By plane

    SCHIPHOL AIRPORT At 10km / 6.21 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 6.6km / 4.1 miles

  • By helicopter

    SCHIPHOL HELIPAD At 13.5km / 8.39 miles

  • By car

    RINGROAD SOUTH At 0.1km / 0.06 miles

  • By train

    AMSTEL STATION At 3.3km / 2.05 miles

  • By train

    CENTRAAL STATION At 6.6km / 4.1 miles

  • By train

    RAI STATION ( TRAM 4 METRO 50/51 At 0.4km / 0.25 miles

  • By train

    WTC ZUID STATION At 2.3km / 1.43 miles

GPS :52.333579, 4.888825

Hotel services


We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 20 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 610 rooms
    • 2 rooms for people with reduced mobility
    • 609 family rooms
    • 55 connecting rooms
    • No non-smoking room
    • 15 floors
  • Languages spoken at the hotel
    • French
    • Spanish
    • English
    • German
    • Portuguese
    • Dutch
    • Italian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Late Checkout
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Novotel Amsterdam City parking Additional charge
    • On site
    • 120 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
    • Parking opened 24/7
    • Parking with security service
  • In Balance Fitness Centre
    • On site
    • Massage
    • Sauna room Currently unavailable
  • Gift shop/newspaper shop
  • Services for children
    • Video game area
    • Play area

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 28

  • Maximum size: 1,000

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Novotel Amsterdam City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

14,608 reviews

TripAdvisor Rating 4.0/5

3,465 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great for Conferences

Customer review rating 3.5/5

Daveygg Business - 24/10/2021 Confirmed reviews ALL

Old, tired gym

Good stay

Customer review rating 4.0/5

Vedran Business - 23/10/2021 Confirmed reviews ALL

Very nice room, proximity to train station, lots of elevators so no queuing, very decent breakfast though could have more span on bread and salads

Nice hotel, small rooms but modern and well equipt

Customer review rating 4.5/5

Mike H. Business - 22/10/2021 Confirmed reviews ALL

One of the better hotels with bar and restaurant close to the Rai Convention center. Ideal for tradeshows and city trips due to the close location of tram, train and metro stations. So not more than 15 min from Schiphol and 10 from city center. Rooms are a bit small but doable. I would like a bigger room if staying longer. Coffee maker in the room is a PLUS


Customer review rating 2.5/5

Unknown Business - 22/10/2021 Confirmed reviews ALL

Average: check-in chaotic, check-out strange with staff not speaking Dutch; breakfast average, beds not very comfortable and only one small blanket. Only positive was the shower.

I was finally able to forget the Covid restrictions

Customer review rating 4.5/5

Christian D. Business - 21/10/2021 Confirmed reviews ALL

I stayed in your hotel for the conference and as the conference center is in the same building, it's very convenient.

Customer review rating 1.5/5

Anonymous Business - 21/10/2021 Confirmed reviews ALL

Check in was far too slow

Family friendly, lovely stay

Customer review rating 5.0/5

Michal Families - 20/10/2021 Confirmed reviews ALL

We came here for the Amsterdam Marathon 2021 with 3 little kids. The hotel turned out to be very comfortable and family friendly, we stayed in the family suite. Food was great!

Goood stay

Customer review rating 5.0/5

Anna Ó. Business - 20/10/2021 Confirmed reviews ALL

Comfortable and hospitality.

Customer review rating 2.5/5

Razan Business - 19/10/2021 Confirmed reviews ALL

Less than expected comparing to my previous experience with Novotel series Cleaning not accepted Every day i had to put the nylon bag in its place as the cleaner just throw it on the sink . I had to ask for bottle of water , they forget to provide Cleaning the room is not good . No enough staff in the restaurant , half an hour sitting in the evening waiting some one to welcome us and ask us about the order , and when i asked the lady who was very busy i felt sorry for her . The clinic for PCR , we asked day after day about the detail , it looks like they are new and not aware of the requested detail .

Good stay

Customer review rating 3.5/5

Alhassani Business - 19/10/2021 Confirmed reviews ALL

Sounds good

Lovely hotel, but staff shortages and downbeat staff let things down

Customer review rating 2.5/5

Garcia N. Business - 18/10/2021 Confirmed reviews ALL

Hotel location is great, also rooms are well kept.... However I the main restaurant could not accommodate myself and colleagues for Lunch also dinner. In fact on Tuesday evening, we were told that our table would be ready at 9.30 pm, but this never happened; in the end we had to order from an online service and had our food in our rooms. The gym equipment is badly out of date, and one of the running machines was out of order .

Clean and nice stay

Customer review rating 3.5/5

Kellie L. Friends - 18/10/2021 Confirmed reviews ALL

Checking in took 1 hour due to the confusion with the travel agent and hotel.

the best hotel staff ever!

Customer review rating 5.0/5

Sławomir Business - 18/10/2021 Confirmed reviews ALL

very nice hotel staff, good communication with the city. very elegant rooms. Hope to visit your hotel soon!

Well located, good rooms, bad restaurant.

Customer review rating 3.5/5

Jan Business - 18/10/2021 Confirmed reviews ALL

The hotel is wel located near the train station and the RAI. The hotel rooms are good and it is a good place to sleep. The restaurant experience with a diner is not good. Even when just eating a hamburger, it feels like it takes a full evening to order and get the food.

Super Hotel

Customer review rating 5.0/5

Sarah Families - 18/10/2021 Confirmed reviews ALL

Super clean modern big room. Very good located near the tram. Super breakfast. Of course height recommended

A good stay experience in Novotel Amsterdam City

TripAdvisor rating 5.0/5

Dinesh A Business - 06/09/2021 TripAdvisor review

I had booked this hotel due to the proximity to my business meetings in Amsterdam. And, I was impressed with the good & friendly customer service, nice hotel rooms and good location...overall a memorable experience in Novotel Amsterdam City!

Excellent Experience!

TripAdvisor rating 5.0/5

Kyote05 Business - 30/08/2021 TripAdvisor review

Novotel was perfect for my business trip to Amsterdam. Super staff of very friendly and helpful people. Get the breakfast is worth it. Breakfast was outstanding, as was the food overall. Close to the airport, and #4 Metro Line, so 8.5 Euro will get you off and on all day...Uber easy too. The room was perfect for my needs...nice, clean bed, hot water immediately, and the elevators were fast!

One of the best Novotels

TripAdvisor rating 5.0/5

Trek9356TJ 21/08/2021 TripAdvisor review

We enjoyed our stay very much. I travel a lot around the world for my work. This Novotel is definetely in my top three Novotels and top 10 hotels. Great location to come with the car, but travel into Amsterdam with public transport. Also a five to ten minutes walk to the train that will bring you to Schiphol or any other place in The Netherlands. Breakfast is top and a convenient store in the lobby. Friendly personnel and great cleaning.

Good hospitality

TripAdvisor rating 4.0/5

Stay408110 Business - 06/08/2021 TripAdvisor review

The Novotel is easy to reach by car and public transport (Metro, Bus and Train station - 5 minute). Parking available and nice fitness room. Big hall to work and drink something. In the morning you can run in the park near the hotel

It was what I paid for.

TripAdvisor rating 5.0/5

CudgyWelshman Business - 18/07/2021 TripAdvisor review

My stay was comfortable. The staff were very helpful and very polite. Room was clean to a very good standard. My only complaint…….the hotel does not accept bloody cash! Not in the bar, not in the shop….nowhere. This could be a major issue when booking my next hotel on my return to Amsterdam in August

Dear CudgyWelshman, Thank you very much for sharing your feedback regarding your stay in our hotel. We are happy to hear that you enjoyed the professionalism of our staff and the cleanliness of the room. It is unfortunate to hear that the cashless program did not match with your expectation. Your comment will be mentioned in order to improve our service quality. Once again, we appreciated your comment and we hope to welcome you back to our hotel in the near future. Kind regards, Huy Pham Manager on Duty/ Guest Relations Trainee.

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