Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,974 reviews

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Novotel Amsterdam City - Image 1
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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and sauna to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,974 reviews

Customer review rating 4.5/5

Gt26-g/41-4 J. A. Business - Confirmed reviews ALL

good location, clean,

Dear Ms. J., Thank you for taking the time to comment on your stay at our hotel. We are thrilled our breakfast offerings met your expectations and that you found your accommodations to your liking. Our team takes pride in maintaining a welcoming environment for all our guests. That said, we regret any inconvenience you experienced with your booking arrangements. Please know that we are committed to improving our processes and will share your feedback with the relevant teams to explore additional payment options for future events like Greentech 2027. Additionally, for your future bookings through the RAI, please note that if you contact us beforehand, we can provide a secure pay-by-link, allowing you to pay ahead of time. We are also glad our location near the RAI convention center and convenient transport links contributed to a seamless business trip. We look forward to welcoming you back on a future occasion. Best regards, Manager on Duty

Customer review rating 3.5/5

Elle S. Families - Confirmed reviews ALL

He like the location and the amenities and felt comfortable. But our room was very dirty. It looked like it had not been cleaned. Well there were splotches on the wall and food on the ground.

Dear Ms. S., We would like to thank you for taking the time to leave this review about your recent visit. We are delighted to hear you found our location convenient and appreciated the amenities during your family visit. Your comfort is always our priority, and we are glad this contributed to a pleasant experience. However, we sincerely regret that some aspects of your stay did not meet your expectations. We take all feedback seriously and will address your concerns with our housekeeping team to ensure our standards are consistently met. Nonetheless, we are pleased your overall experience was positive. Our proximity to key transport links and local attractions remains a highlight for many guests, and we hope it added value to your time in Amsterdam. We do hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 5.0/5

Duane B. Couples - Confirmed reviews ALL

Great staff and nice hotel.

Dear Mr. B., Thank you very much for this kind review. We’re thrilled you enjoyed your time at Novotel Amsterdam City. Our team takes pride in delivering warm service, and we’re delighted this enhanced your visit. The comfort and quality we strive to provide clearly resonated with you, making your couple’s trip memorable. Your recognition as a valued ALL Accor member adds to our motivation to keep exceeding expectations. We look forward to welcoming you again soon. Best wishes, Manager on Duty

Customer review rating 5.0/5

Leslie B. Couples - Confirmed reviews ALL

Hotel Location was great and staff lovely rooms clean and comfortable

Dear Ms. B., We’d like to thank you for this positive feedback about your stay in our hotel. We are delighted you chose our hotel for your couple’s getaway and appreciated our convenient transport links. It was our pleasure to welcome a valued ALL Accor Classic member like yourself, and we’re thrilled our central position near RAI Station helped you explore Amsterdam effortlessly. The direct metro connection to landmarks makes discovering the city truly seamless. We look forward to welcoming you back. Best wishes, Manager on Duty

Customer review rating 3.5/5

Nir L. Business - Confirmed reviews ALL

it is a nice hotel, well located for the purpose of Convention visitors, easy access to public transport, clean and well preserve although the big amount of rooms

Dear Mr. L., Many thanks for having taken the time to review your stay. We’re glad you valued the hotel’s location, cleanliness, early check-in, and executive upgrade as an ALL Gold member. We’ve noted your concerns about the bed comfort, bathroom size, breakfast variety, and gym facilities and will work on improvements. Your feedback helps us enhance our services and loyalty benefits. We hope to welcome you back on future occasions. Best wishes, Manager on Duty

Other web-users rate our hotel

  • 1,845 reviews 9/10 Location
  • 2,146 reviews 7.4/10 Room
  • 2,041 reviews 8.5/10 Service
  • 44 reviews 8.6/10 WiFi
  • 1,213 reviews 8.8/10 Breakfast
  • 1,104 reviews 7.5/10 Cleanliness
  • 416 reviews 8.1/10 Amenities
  • 343 reviews 8.9/10 Vibe

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