Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,971 reviews

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Description

Hotel extras

  • A 4-star Amsterdam hotel near Rai Amsterdam convention centre

  • Extensive on-site event space with 20 flexible venues

  • Just 12 minutes by car from Schiphol Airport and city centre

  • A fitness room and sauna to relax and recharge

  • Children up to age 16 stay and breakfast free

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

Enjoy fresh, wholesome dishes from breakfast to dinner in our welcoming Amsterdam restaurant. Our chef focuses on natural ingredients, with a new menu every season. Find a comfortable seat in the stylish dining room, or on the terrace in good weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,971 reviews

Customer review rating 3.0/5

Hyacinth C. Solo - Confirmed reviews ALL

I was constantly hearing a lot of noise and doors that were being closed very hard. There was a door in my room, next to the closet, that was locked. I wasn't sure if it could be opened from the other side. So I had also a bit of safety concern. Breakfast was nice and frontdesk staff were very polite and helpful.

Dear Ms. C., Thank you for taking the time to provide us with your feedback. We are pleased to hear you found our breakfast offerings enjoyable and appreciated the courteous service from our front desk team during check-in. Your recognition of the straightforward reservation process is equally valued. However, we sincerely regret that certain aspects of your accommodation fell short of your expectations. While our rooms feature soundproof windows and are designed for comfort, we understand external disturbances can occasionally occur. Regarding the door you mentioned, all interior doors are maintained for privacy rather than security purposes, and our team is always available to address any immediate concerns. Finally, it was our pleasure to provide you with efficient service throughout your booking journey and stay. Our staff takes pride in delivering attentive care to all guests, particularly our loyal ALL members. We’d love to have the opportunity to welcome you again. All the best, Manager on Duty

Customer review rating 5.0/5

Ascential-90… C. T. Business - Confirmed reviews ALL

Friendly and helpful staff, comfy bed, huge tv

Dear Mr. C., It’s a real reward to receive such a great review. We are delighted to hear you had a perfect stay with us. Our team takes pride in providing attentive service, and we’re thrilled you found the bed comfortable for a restful night’s sleep. That said, we appreciate your feedback on our dining options and will take it into consideration for future menu updates. We’re also glad you enjoyed the modern in-room entertainment during your business trip. We hope to welcome you back in the future. Best wishes, Manager on Duty

Customer review rating 5.0/5

Ascential-90… M. A. Business - Confirmed reviews ALL

Staff are amazing

Dear A., Thank you for taking the time to leave a review of your stay with us. We are delighted to receive your perfect score and kind words. It warms us to know our team’s thoughtful care made such a difference during your stay. Their dedication to guest well-being, especially when health challenges arise, reflects our commitment to creating meaningful connections. We’re particularly touched by how our colleague’s gesture with citrus refreshments brought you comfort during this business trip. Wishing you all the best and looking forward to your next visit, Manager on Duty

Customer review rating 4.5/5

Starr W. Families - Confirmed reviews ALL

Good experience

Dear Ms. W., Thank you for taking the time to review your stay with us. Your perfect recommendation score motivates our team immensely. We’re particularly glad our central location between Schiphol Airport and Amsterdam’s heart suited your travel needs. It was our pleasure to serve you as a valued ALL member. We hope to see you again soon. Kind regards, Manager on Duty

Customer review rating 4.5/5

Rajesh/swati K. Families - Confirmed reviews ALL

Very satisfying

Dear Mr. K., Thank you for sharing this review of your time at our hotel. We are delighted to hear your family found our facilities welcoming and comfortable during your Amsterdam visit. Our team takes pride in creating memorable experiences for ALL members, and we appreciate you recognizing the value of our loyalty program through your recommendation score. The entire team looks forward to welcoming you back for a future visit. Kind regards, Manager on Duty

Other web-users rate our hotel

  • 1,842 reviews 8.9/10 Location
  • 2,148 reviews 7.3/10 Room
  • 2,023 reviews 8.3/10 Service
  • 48 reviews 8.6/10 WiFi
  • 1,221 reviews 9/10 Breakfast
  • 1,115 reviews 7.3/10 Cleanliness
  • 490 reviews 4.2/10 Value
  • 414 reviews 8/10 Amenities

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