Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,687 reviews

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Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with infrared sauna, steambath and gym

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Room 1

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,687 reviews

Customer review rating 5.0/5

Linda/michael R. Families - Confirmed reviews ALL

Dear Guests, It is wonderful to receive such positive feedback. We’re glad we could arrange an early check-in and upgrade after your long journey. It’s great to hear you enjoyed your room, found our receptionist professional, and liked our breakfast selection. Your recommendation of our hotel and loyalty program means a lot. We look forward to seeing you again! Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Nima M. Families - Confirmed reviews ALL

Dear Nima, Thank you for taking the time to share your feedback. We’re glad you appreciated our team’s warm welcome and the spotless environment. We regret the internet speed fell short and will work on improving it. It’s great booking was easy and your family felt at home; we appreciate your loyalty and recommendation. We look forward to welcoming you back on a future trip. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.0/5

Chun J. O. Families - Confirmed reviews ALL

Dear Chun J., Thank you for your valuable feedback. We are thrilled that your stay with us was comfortable and that you appreciated the room upgrade arranged with your Gold status. Our team is delighted you found the connecting rooms spacious and suited for your family, and that our staff responded quickly when you needed assistance. However, we regret that the speed of connection did not fully meet your expectations during your visit. Nonetheless, we are pleased that you enjoyed your welcome drink upon arrival and felt supported by our team during check-in. It is also wonderful to hear that your ALL membership benefits enhanced your experience. Our team always aims to ensure that guests like you and your family feel welcomed from the moment you arrive. We do hope to welcome you back for an improved experience. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Robert S. Solo - Confirmed reviews ALL

Dear Robert, Thank you for sharing such a valuable review. We appreciate your kind words about your stay at Mercure Amsterdam City. Our team is delighted that you valued the welcoming attitude at reception and that you found the staff genuinely invested in your experience. It is encouraging to hear that you were pleased with your well-equipped and clean room, including the comfortable bed and handy amenities such as lighting and easy charging options. We are glad that you enjoyed the breakfast selection and made use of the terrace with its peaceful riverside setting. Our hotel is glad you found the parking convenient and the location suited for exploring Amsterdam and beyond. We are pleased you experienced seamless booking and found your ALL Platinum membership recognized by our team. Thank you for highlighting the value for money and the dedication of our staff during your visit. We look forward to the pleasure of welcoming you back on a future stay. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 3.5/5

Vanita F. Families - Confirmed reviews ALL

Dear Vanita, Thank you for writing a review. We are delighted to hear your stay was comfortable and that your family had an enjoyable experience with us. That said, we regret you felt some discomfort during the recent high temperatures. In our hotel, the room temperature can be adjusted individually, and extra fans are always available upon request to help make hot periods more manageable. Nonetheless, it is wonderful to know our hotel’s convenient location in Amsterdam contributed positively to your overall visit. We hope to see you again on a future occasion. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,378 reviews 7.5/10 Location
  • 1,933 reviews 7.6/10 Room
  • 1,780 reviews 8.8/10 Service
  • 33 reviews 6.1/10 WiFi
  • 893 reviews 7.3/10 Cleanliness
  • 825 reviews 8.4/10 Breakfast
  • 416 reviews 9.2/10 Vibe
  • 350 reviews 7.6/10 Amenities

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