Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,670 reviews

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Mercure Amsterdam City Hotel - Image 1
Mercure Amsterdam City Hotel - Image 2
Mercure Amsterdam City Hotel - Image 3
Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with infrared sauna, steambath and gym

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Room 1

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,670 reviews

Customer review rating 5.0/5

Emanuel S. Couples - Confirmed reviews ALL

Dear Emanuel, Thank you for choosing our hotel and for sharing your review. It’s wonderful to hear you had such a positive experience at Mercure Amsterdam City. We’re delighted our team’s attentive service contributed to your comfortable stay. Your kind words about our staff’s dedication mean a great deal to us. We’re also thrilled you valued your ALL Accor membership benefits during your visit. We hope that you will return in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Kyoko S. S. Couples - Confirmed reviews ALL

Dear Kyoko, Thank you for your positive feedback. It’s wonderful to hear you had a comfortable stay with us at Mercure Amsterdam City. We’re delighted your room and bathroom met your expectations for cleanliness. Our team takes great care to ensure every space is spotless and welcoming for our guests. That said, we regret the bathroom door’s design impacted your privacy. While our sliding doors comply with safety standards, we understand your feedback and will review this aspect for future improvements. Nonetheless, we’re glad the overall comfort of your room contributed positively to your experience. Our goal is to provide a relaxing environment for all guests, especially couples seeking a pleasant getaway. The entire team looks forward to welcoming you back in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 3.0/5

Fabien V. Families - Confirmed reviews ALL

Dear Fabien, We appreciate you letting us know about your recent visit. We are pleased to hear our team provided responsive assistance during your booking adjustments. However, we sincerely regret the challenges you faced with the reservation process and subsequent refunds. We also apologize for the oversight regarding your breakfast arrangements and the lack of a commercial gesture during this time. While public transport is not directly adjacent to the hotel, we are situated within a 7-8 minute walk from Overamstel and Spaklerweg metro stations, offering convenient access to Amsterdam’s key destinations. We hope to have the pleasure of welcoming you back in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Anita D. B. Families - Confirmed reviews ALL

Dear Anita, Thank you for your positive feedback. We are delighted you chose Mercure Amsterdam City for your family stay. It brings us joy to know our convenient metro access made exploring Amsterdam easier for your group. Our team works hard to maintain welcoming spaces that balance comfort with practical amenities, and we appreciate you recognizing this through your ALL - Accor Live Limitless Classic membership. We all look forward to seeing you again in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.0/5

Michal S. Friends - Confirmed reviews ALL

Dear Michal, We really appreciate your feedback. We are delighted to hear that you appreciated our attentive staff and enjoyed the offerings at our restaurant. Our team takes great pride in delivering warm hospitality, and it’s always rewarding to know their efforts enhanced your experience. We are sincerely sorry that some aspects of your stay did not meet your expectations. While our room sizes are designed to meet various needs, we regret any discomfort you may have felt. Additionally, our location is typically noted for its convenience, being just a 7-minute walk from metro stations that connect directly to the city center and key attractions. Please know we are always available to provide recommendations for room preferences during future visits. We are nonetheless grateful that your overall experience was positive and hope the highlights of your stay left you with fond memories of Amsterdam. We hope to welcome you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,422 reviews 7.5/10 Location
  • 1,982 reviews 7.6/10 Room
  • 1,819 reviews 8.8/10 Service
  • 35 reviews 5.8/10 WiFi
  • 921 reviews 7.2/10 Cleanliness
  • 840 reviews 8.4/10 Breakfast
  • 428 reviews 9.3/10 Vibe
  • 69 reviews 3.6/10 Wellness Area

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