Mercure Amsterdam City Hotel 4 stars
Customer review rating (ALL Rating) 4.5/5 1,381 reviews
ALLSAFE approved hotel
An ALLSAFE NSF certified hotel
Terrace overlooking the Amstel river
Just 15 kilometres from Schiphol Airport
Bicycle rentals available
This hotel is cashless, only card payments are accepted
Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands
OVERAMSTEL: 51 OVERAMSTEL /EXIT JOAN MUYSKENWEG
AMSTERDAM SCHIPHOL At 17km / 10 miles
EINDHOVEN At 200km / 125 miles
ROTTERDAM ZESTIENHOVEN At 68km / 42 miles
SCHIPHOL INTERNATIONAL AIRPORT At 16km / 10 miles
SCHIPHOL HELIPAD At 17km / 10 miles
S109 RAI At 1km / 0 miles
S110 AMSTEL At 0km / 0 miles
S111 WEESPERTREKVAART AMSTEL At 1km / 0 miles
AMSTEL At 2km / 1 miles
AMSTEL STATION At 5km / 3 miles
OVERAMSTEL At 0km / 0 miles
RAI STATION At 2km / 1 miles
WTC ZUID STATION At 4km / 2 miles
GPS:52.335579, 4.913228
Check-in from - Check out up to
In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!
In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you cna even realx on the terrace!
Start the day with a delicious buffet breakfast .You are welcome in the restaurant from 6.30 am, or we are happy to serve breakfast in your room on request.
Keep fit during your stay in the hotel by using our fitness center; this is open all day for you let off steam or re-energize in our sauna.
"Enjoy the healthy benefits of our fitness center and our sauna"
Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!
100% genuine reviews from our guests
Find out moreTripAdvisor rating 4.0/5
545susanz TripAdvisor review
Hotel was very good. Only bad points were that there was no room service and no one to help you to work out what to do or where to go in Amsterdam Someone was sick and they wouldn’t even bring up a meal that was delivered to the hotel. The room was not ready until after 4 on arrival day even though we arrived at 10. Nobody around to carry your suitcases.
Customer review rating 5.0/5
Evelyn Couples - Confirmed reviews ALL
This is a very nice Mercure hotel , 15 minutes from the airport , it is quite a large hotel the staff were lovely, the room was spacious with a shower ensuite, the restaurant served breakfast,lunch and dinner and the food at each was very good. They have a nice little souvenir shop, outdoor eating aside the canal. Its not in the city but it only took 10 minutes by taxi to get there. Its an ACCOR hotel, we were very happy with our stay.
Customer review rating 4.5/5
Prof. M. H. Business - Confirmed reviews ALL
Friendly and speedy check-in process, professional staff, modernised and clean room. Restaurant was good for breakfast...the location is good near metro station..check-out was extremely quick with no hassle...
Dear Mohamed, Thank you for sharing your kind review. Our team always aim to provide a memorable experience and we are also delighted to know that we were able to help you start your day off right with our tasty breakfast buffet. We would love to welcome you back on many more occasions. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City
Customer review rating 4.0/5
Anonymous Friends - Confirmed reviews ALL
Enjoyed the hotel, facilities in the bedrooms are very good, beds are very comfortable and got a good sleep every night. Nice quiet location. Would recommend windows opening more as it's a negative the window will only open a tiny amount so guests can't get proper fresh air. Other negatives were the shop was not 24hr despite advertising as such, one staff member wouldn't accept cash when the cash machine broke in the shop, they turned us away rather than take out a calculator and take cash instead of card so this was bad service. Also there was fresh water but access was removed at night time as staff took away the cups at night for some reason, other than that stay was positive and the negatives are easy to fix. Would also recommend expanding restaurant menu, we could not eat there as one of us was vegan and there was no options for her in the hotel, otherwise we probably would have ate lunch and dinner there sometimes during our stay.
Dear Jessica, Thank you for sharing your feedback. We are happy to know that you had a pleasant experience and appreciated the high standards which we strive to uphold. We regret, but due to safety reasons, windows in the building can only be opened partially. Our hotel shop is open 24 hours but it seems we may have had some technical problems with the card machine and as mentioned on the website our hotel is 100% cashless, we are sorry for any inconvenience caused. We apologise if the free water machine did not have any cups available, our team is always available to deal with any issues you may have and would have refilled the machine straight away. As we are continually improving the variety and quality of food items that we offer, we have noted your suggestion for the future. We would be delighted to welcome you back for another stay in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City
Customer review rating 5.0/5
Guillaume Couples - Confirmed reviews ALL
Amazing experience : lovely rooms , now fully refreshed, bikes rental, terrace giving on the canal, stunning views from the rooms. A bridge is being built right next , that will allow even more connections to the city. Green surroundings. Personal is very nice and warm.
Dear Guest, Thank you for sharing your experience. It was a pleasure to receive this review of your time at our hotel; we sincerely appreciate your kind words. We look forward to welcoming you back soon. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City
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