Customer review rating 4.3/5 14,421 reviews
ALLSAFE approved hotel
An ALLSAFE NSF certified hotel
Terrace overlooking the Amstel river
Just 15 kilometres from Schiphol Airport
Bicycle rentals available
This hotel is cashless, only card payments are accepted
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
FLOOR RESTAURANT & LOUNGE
In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!
Check-in from - Check out up to
Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!
Double Business Room
Subject to availability
Subject to availability
Double Executive Room
Twin Business Room
Double Executive room with queensize bed and single sofa bed
Twin Executive Room
Double Executive Room with queensize bed and double sofa bed
Triple Executive Room with 2 single beds and single sofa bed
Number of meeting rooms: 11
Maximum size: 500 m²
Maximum capacity: 350 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
Well located and good stay.
Alois Business - 21/10/2021 Confirmed reviews ALL
I am very satisfied. Good and delicious breakfast.
Ca peut être mieux
Decleyre Y. Families - 19/10/2021 Confirmed reviews ALL
Good evening, I would like to tell you about my sadness at the check out / stay in your "4" star hotel. Indeed, we asked for a baby bed when booking and during the fast check in on line on comment, during our check in at the hotel to find that in our room there was no baby bed. (Since there is no longer a telephone in the rooms, it is impossible to call reception). After a few minutes the bed was set up (without sheets). In one of your emails, it is stated that your priority is our security. This is also why the fire detectors in our corridor are hidden: https://photos.app.goo.gl/AuBAesYrhvBibfnP8 We got back to our room on Saturday 10/16 around 7pm, and our room was not cleaned. The cleaning ladies then offer me to do it on Sunday .... the day of our departure. I still ask to have a towel, but she does not speak English, so I will look for myself in the reserve (you can check on the images of the cameras). https://photos.app.goo.gl/SDq3nEGwnxuF5LXE6 I also ask to change the trash which will reset in the hallway all night (as well as his bottles from another room https://photos.app.goo.gl/EeEFSMMFdDnF9jh3A ) We also pay a supplement of 50 € to have a view of Amsterdam, here is a photo of our room, on a bridge under construction and the glass being very dirty .... https://photos.app.goo.gl/NnUJ5JHpyJq2TXKp6 Saturday evening, we then decide to eat at the hotel restaurant, but the only option is a pasta buffet at 25 € per person (excluding drinks). We find it too expensive, and the hotel propose us to take a takeway .... During our check out, I indicated to the reception that we had a small problem with cleaning the room (without mentioning the rest of my e-mail). This one then asks me if I want a € 5 coupon to use at the restaurant. I indicate to him that we are leaving now and that we have just had our breakfast. He has no solution for me since the balance is already debited from my Mastercard. I then ask him for a refund on my card, but this is impossible for him. He then asks me to wait again until his colleague can finish. I tell him that I have waited long enough for the cot and that I will send an email. There is also only 2 babys chair for the hotel :'( I hope that this email will be constructive and that a gesture on your part will also be made. (Room number 8032) Best regards, Y. Decleyre 00… 142 PS: Sorry for my English.
Tomaž Business - 18/10/2021 Confirmed reviews ALL
room is nice, also breakfast is nice, sauna should bi bigger and updated.
Francis V. D. L. Business - 17/10/2021 Confirmed reviews ALL
Nice and friendly hotel. Convenient location
enjoyed the stay
Anonymous Families - 17/10/2021 Confirmed reviews ALL
Good stay, the location was a bit far from public transportations for people without cars. But the service was great and the staff were friendly.
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