Mercure Amsterdam City Hotel

Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,341 reviews

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Hotel extras

  • An ALLSAFE NSF certified hotel

  • Terrace overlooking the Amstel river

  • Just 15 kilometres from Schiphol Airport

  • Bicycle rentals available

  • This hotel is cashless, only card payments are accepted

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10

GPS:52.335579, 4.913228

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

Our accommodation(s)

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,341 reviews

TripAdvisor Rating  4.0/5  2,830 reviews

comfortable and efficient

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

hassle free. Only onw night. Arrived late and checked out following morning

Dear Paul, Thank you for taking the time to review your stay with us. We are glad to know that you had a comfortable stay with us. Thank you for your comments concerning our dining area, we have taken note of this and handed this to the appropriate department. We do hope that everything else was to your satisfaction. All of the team hope to see you again in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

God stay

Customer review rating 5.0/5

Cliff F. Couples - Confirmed reviews ALL

Very nice

Dear Cliff, Thank you for taking the time to review your recent stay. We are pleased you enjoyed your stay and appreciate your kind words towards our front desk team. We look forward to welcoming you for another pleasant stay. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Great place to stay if using the Rai

Customer review rating 4.5/5

Matt Business - Confirmed reviews ALL

Great service, and room for our trip for IBC, well located for travel to and from Rai with service put on for IBC

Dear Mr. Matthew, It was a pleasure to receive this kind review of your time with us. We are delighted that you enjoyed your stay and sincerely appreciate your compliments; thank you for your highlight of our team's service. It is wonderful to know that you also appreciated our delicious breakfast, we try to offer a wide selection suitable for everyone's tastes. We look forward to seeing you on your next visit to our hotel. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Good stay, excellent service

Customer review rating 5.0/5

Matthew P. Couples - Confirmed reviews ALL

We enjoyed our stay , the staff was courteous and professional

Dear Guest, Thank you for this review of your time at our hotel. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. We look forward to welcoming you back soon. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Location is not good, but the hotel is lovely.

Customer review rating 4.0/5

John M. Business - Confirmed reviews ALL

Great hotel, nice room. Very good food - breakfast buffet and especially the evening buffet. Nice bar. Nice space in the lobby. However, there are very few shops nearby, there are not tram stops nearby. It's fairly well located for the Subway. It would be nicer if there were some local shops/restaurants. I know you can't change this, but hopefully they will come later.

Dear Mr. M., It's a pleasure to know that you appreciated the attractive design of our hotel and are thrilled that you enjoyed your dining experience. However, we regret that our location was not what you were expecting and have noted your comments. Nonetheless, thank you for appreciating our easy access to transport options. Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Other web-users rate our hotel

  • 754 reviews 7.2/10 Location
  • 1,295 reviews 7.5/10 Room
  • 1,267 reviews 8.3/10 Service
  • 15 reviews 5.8/10 WiFi
  • 579 reviews 7.9/10 Breakfast
  • 573 reviews 6.5/10 Cleanliness
  • 233 reviews 9.3/10 Vibe
  • 223 reviews 4.5/10 Food

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