Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,533 reviews

Best price
guarantee
Mercure Amsterdam City Hotel - Image 1
Mercure Amsterdam City Hotel - Image 2
Mercure Amsterdam City Hotel - Image 3
Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with sauna, Turkish steambath (Closed until further notice) and gym (Open)

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,533 reviews

Customer review rating 5.0/5

Charles/patsy M. Couples - Confirmed reviews ALL

Good room, nice, clean rooms, good breakfasts, two nights and two breakfasts. Quiet.

Dear Guests, Your kind words are greatly appreciated. We are thrilled you had such a pleasant stay at Mercure Amsterdam City. It’s wonderful to hear you enjoyed your clean, comfortable room and the breakfast offerings. Joris takes great care to ensure our guests feel welcomed, and we’re delighted his support with your adapters and check-in made a difference. We’re also glad you appreciated the peaceful atmosphere and found value in joining our loyalty program during your stay. Your kind words about the main bar’s ambiance and the view of the water from the restaurant brighten our day! We look forward to seeing you again! Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Kayleigh A. Y. Couples - Confirmed reviews ALL

We were welcomed to the hotel with a smile and a friendly vibe. Room was spotless and well stocked. The hotel was beautiful and had great amenities. Far enough out of the city centre that it was peaceful but close enough to be in the centre in 5-10 minutes. All staff were hard working and appeared to really care about making guests comfortable. Cannot fault the hotel or staff at all. Thank you!

Dear Kayleigh A., Please accept our sincere thanks for this glowing review. We are thrilled you had such a fantastic stay with us. It warms us to hear our team made you feel welcome from the moment you arrived. Your kind words about the pristine condition of your room and our amenities mean the world to our housekeeping staff. We’re also delighted our location offered both tranquility and quick access to Amsterdam’s vibrant heart. A special thank you for highlighting your interactions with our colleagues, we’ll ensure your appreciation reaches them directly. It would be our pleasure to have you return on another occasion. Very best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 1.5/5

Mono M. G. P. Solo - Confirmed reviews ALL

Basic toiletries were not provided in the rooms

Dear Mono, Thank you for sharing your experience with us. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the disappointment you experienced with your room provisions, comfort levels, breakfast variety, cleanliness and overall value. Your feedback is important to us, and we strive to ensure satisfaction for every guest who chooses to stay at our hotel. Please know our team is always available to assist with any requests or concerns during your time with us, and we continually aim to make improvements where possible. We hope you will come and stay with us again. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Alphonse B. Families - Confirmed reviews ALL

Very enjoyable. Thanks to Jorus and staff

Dear Alphonse, It was a pleasure to receive this kind review of your time with us. We are thrilled to hear your family had such a delightful stay at Mercure Amsterdam City. It was our pleasure to make your visit memorable, and we’re grateful for your kind words about Joris and our team. Knowing you’d wholeheartedly recommend us is the highest compliment we could receive. We’re also glad our Classic loyalty benefits added value to your experience. We look forward to welcoming you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Gabriel G. Solo - Confirmed reviews ALL

Facil check in y check out. Excelente la habitation.

Estimado Gabriel, Valoraciones de este tipo nos animan a seguir adelante y mejorar día a día. Es un placer saber que disfrutó de su estancia en Mercure Amsterdam City. Valoramos que haya destacado la eficiencia en los procesos de entrada y salida, así como el excelente estado de nuestras instalaciones. Nos alegra que su habitación cumpliera con sus expectativas de comodidad. Sin embargo, lamentamos que la velocidad de conexión no fuera la óptima durante su visita. Trabajamos constantemente para mejorar nuestra infraestructura tecnológica y garantizar un servicio más fluido. Finalmente, nos complace que nuestra ubicación estratégica cerca de puntos clave de Ámsterdam y nuestro programa de fidelización ALL hayan contribuido positivamente a su experiencia. Reciba un cariñoso saludo de parte de todo nuestro staff. Atentamente, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,453 reviews 7.5/10 Location
  • 2,023 reviews 7.5/10 Room
  • 1,833 reviews 8.7/10 Service
  • 36 reviews 6.6/10 WiFi
  • 924 reviews 6.9/10 Cleanliness
  • 877 reviews 8.3/10 Breakfast
  • 487 reviews 4.4/10 Value
  • 433 reviews 9.3/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam