Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,655 reviews

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Mercure Amsterdam City Hotel - Image 1
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Mercure Amsterdam City Hotel - Image 3
Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with infrared sauna, steambath and gym

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Room 1

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,655 reviews

Customer review rating 5.0/5

Hyok C. T. Couples - Confirmed reviews ALL

Dear C. T., Thank you for this high rating. We’re thrilled you had such a positive experience at Mercure Amsterdam City. Our team takes pride in providing warm welcomes, and we’re especially glad our colleague could make your arrival smooth after your journey. It’s great to hear you found your room both comfortable and well-designed, our compact layouts aim to maximize convenience without compromising comfort. We look forward to welcoming you back on a future occasion. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Nawaf A. Families - Confirmed reviews ALL

Dear Nawaf, It was a pleasure to receive your kind feedback. We are delighted to hear you enjoyed your family stay at Mercure Amsterdam City. Our team takes great care to maintain spotless accommodations and provide warm service. It was particularly rewarding to read your compliments about everyone who contributed to your visit. We also appreciate your kind words about the culinary offerings at our FLOOR restaurant, where Chef Pascal Vos combines local flavors with creative presentations. We hope to welcome you back in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 3.5/5

Laurent J. Families - Confirmed reviews ALL

Dear Laurent, Thank you for reviewing your visit to our hotel. We are delighted to know you would highly recommend Mercure Amsterdam City to others, reflecting the positive aspects of your stay. That said, we sincerely regret that certain elements of your experience did not meet your expectations. The maintenance issue in your room and challenges with transportation options are not the standards we aim to uphold. We also take note of your feedback regarding our sustainability initiatives and room facilities, which we will review to enhance future guest experiences. Nonetheless, we are heartened that your overall stay was enjoyable and appreciate your loyalty as a Classic member of our ALL Accor programme. We hope to have the pleasure of seeing you on a future visit. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Chris Y. L. A. Families - Confirmed reviews ALL

Dear Chris Y., We appreciate your kind review. It is wonderful to hear that you had a comfortable stay with us at Mercure Amsterdam City. We are delighted our team’s attentiveness enhanced your family trip. Our spacious rooms aim to provide relaxation, and we are glad you found them suitable. The convenient metro access makes city center exploration effortless, and we hope this added ease to your Amsterdam experience. We look forward to welcoming you back for another excellent experience with us. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Sandra B. Couples - Confirmed reviews ALL

Dear Sandra, Thank you very much for this kind review. We are delighted you had such a rewarding stay at Mercure Amsterdam City. Our team takes pride in providing attentive service, and we are thrilled this enhanced your experience. Your recognition as a Classic member of our ALL program means a great deal to us. We look forward to welcoming you back. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,432 reviews 7.5/10 Location
  • 2,021 reviews 7.5/10 Room
  • 1,835 reviews 8.7/10 Service
  • 34 reviews 6.9/10 WiFi
  • 928 reviews 7.1/10 Cleanliness
  • 854 reviews 8.4/10 Breakfast
  • 421 reviews 9.3/10 Vibe

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