Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,515 reviews

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Mercure Amsterdam City Hotel - Image 1
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Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with a sauna, Turkish steam bath and gym

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,515 reviews

TripAdvisor Rating  4.0/5  2,941 reviews

Customer review rating 5.0/5

Patience A. Couples - Confirmed reviews ALL

Vivian made our stay very welcoming and warm. The rooms were very clean, and the food was fresh and delicious. I will definitely be coming back.

Dear Patience, Thank you very much for your kind comments following your recent stay with us. We are delighted that your stay at Mercure Amsterdam City was so enjoyable. It’s fantastic to know you had such a memorable time with us. Our team takes great pride in providing welcoming service, and we’re thrilled Vivian contributed to your comfort. Your recognition of our clean rooms and fresh, delicious meals is truly appreciated. We look forward to welcoming you back for another exceptional experience. We look forward to welcoming you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.0/5

Amir H. Business - Confirmed reviews ALL

Stayed in the hotel for a few nights during a conference. I had a nice size room, quite comfortable. Breakfast was good. There was a gym which I’ve used which was quite modest but ok. We took taxis back and forth to the city but I understand there is a train station nearby.

Dear Amir, Please accept our sincere thanks for this kind feedback. We’re glad you found your room spacious and comfortable. We regret the bathroom cleanliness didn’t meet your expectations and will address this with our housekeeping team. It’s great you enjoyed breakfast and the gym, and our location near Overamstel metro made getting around easy. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Jaleel B. R. Business - Confirmed reviews ALL

Friendly staff.

Dear Jaleel B., It was a pleasure to receive this kind review of your time with us. It’s wonderful to know your stay at Mercure Amsterdam City was comfortable. We’re delighted our team’s helpfulness contributed positively to your business trip. Our daily housekeeping ensures every guest experiences the same high standards of cleanliness you enjoyed. We look forward to welcoming you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 3.0/5

Maarten W. Couples - Confirmed reviews ALL

Expensive halve working bikes, not well located for city centre, room too warm, bureaucratic

Dear Maarten, Thanks for your review. We apologize your experience fell short of our standards. Your feedback on service efficiency and room conditions has been shared with our team for review. It would be a pleasure to see you again on a future occasion. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Renee B. Families - Confirmed reviews ALL

Welcomed by Zion who provided a wonderful check in experience was attentive and provided sound advice. Property whilst out from the old town can easily be accessed via Train for a nominal fee and given the modern facilities and feel of the property was happy to spend the 25 minutes to access the Central Station

Dear Renee, Thank you for so positively reviewing your stay. It’s wonderful to hear you enjoyed your stay at Mercure Amsterdam City. We’re delighted Zion made your arrival welcoming with attentive service and helpful recommendations. Our team takes pride in creating a modern environment that balances comfort with convenience, and we’re glad you found the train access to central Amsterdam straightforward. We hope to see you again on a future occasion. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Other web-users rate our hotel

  • 1,509 reviews 7.4/10 Location
  • 2,121 reviews 7.4/10 Room
  • 1,850 reviews 8.4/10 Service
  • 40 reviews 7.1/10 WiFi
  • 967 reviews 6.5/10 Cleanliness
  • 942 reviews 8.5/10 Breakfast
  • 517 reviews 4.7/10 Value
  • 457 reviews 9.3/10 Vibe

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