Mercure Amsterdam City Hotel 4 stars

Customer review rating 4.3/5 13,770 reviews
Mercure Amsterdam City Hotel
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • A daily morning shuttle to the metro station Overamstel.

  • Conveniently accessible by car and public transportation

  • Daily boat transfer to the city centre at a surcharge

  • Waterfront terrace

  • Free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions
  • Other sports activities
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ
amsterdam
netherlands

Tel: +31207219176

Fax: (+31)20/6948735

Contact email

Check-in from 14h00

Check out up to 12h00

  • OVERAMSTEL :   51 OVERAMSTEL /EXIT JOAN MUYSKENWEG

  • By plane

    AMSTERDAM SCHIPHOL At 17km / 10.63 miles

  • By plane

    EINDHOVEN At 200km / 125 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 68km / 42.26 miles

  • By plane

    SCHIPHOL INTERNATIONAL AIRPORT At 16.99km / 10.56 miles

  • By helicopter

    SCHIPHOL HELIPAD At 17km / 10.56 miles

  • By car

    S109 RAI At 1.5km / 0.94 miles

  • By car

    S110 AMSTEL At 0.1km / 0.06 miles

  • By car

    S111 WEESPERTREKVAART AMSTEL At 1.5km / 0.94 miles

  • By train

    AMSTEL STATION At 5km / 3.11 miles

  • By train

    RAI STATION At 2.6km / 1.62 miles

  • By train

    WTC ZUID STATION At 4.1km / 2.55 miles

GPS :52.335579, 4.913228

Our accommodations

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

Accessible room

Classic guest room

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Business Room

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Room with 1 queensize bed and sofa bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Business Room

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)
Accessible room

Classic guest room

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)
Accessible room

Classic Triple Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)
Accessible room

Classic Family Room

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Double Executive Room

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Twin Executive Room

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Triple Executive Room with 2 single beds and single sofa bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Double Executive Room with queensize bed and double sofa bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Suite

  • Max. number of persons: 2
  • Area: From 44
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Studio with 1 queensize bed and sofa bed

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive longstay studio with queensize bed and single sofa bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

FLOOR RESTAURANT & LOUNGE

Type of cuisine: International

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

Lunch

10:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLOOR BAR & LOUNGE

Photo non contractuelle / Strictly non binding

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Rinze Muizelaar. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you cna even realx on the terrace!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 500

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Amsterdam City Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

13,770 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,731 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely Amsterdam

TripAdvisor rating 4.0/5

alanhdonnelly 25/02/2020 TripAdvisor review

Quiet location. Nice distance from airport and city. Not city centre. If you hadnt breakfast included it was expensive, and no where close by to eat. Overall lovely hotel with great staff and good food. Would definately be back.

Well Rested

Customer review rating 4.3/5

John Business - 24/02/2020 Confirmed reviews ALL

Fantastic place to stay

Great stay!

Customer review rating 4.3/5

Jacqui M. Couples - 23/02/2020 Confirmed reviews ALL

We thoroughly enjoyed our stay. Hotel, rooms were lovely and the beds were comfy. Staff were very helpful and friendly. We had no complaints at all and will definitely return.

Good stay

Customer review rating 4.3/5

Santina C. Business - 23/02/2020 Confirmed reviews ALL

Very friendly staff and going out of the way to satisfy all requested

Dear Santina C., Thank you very much for sharing your feedback and for completing our survey! We are incredibly happy that you had such a nice stay and that our Front Office staff was very friendly and made a difference. They will be informed about your comments. For your next trip to Amsterdam the entire team looks forward to welcoming you again. Kind regards, Ben Breekveldt Management Assistant

Good stay

Customer review rating 4.3/5

Hosam T. Business - 22/02/2020 Confirmed reviews ALL

Very nice hotel, friendly stuff, good stay

Dear Hosam, Thank you very much for your great rating and for completing our survey! We are delighted to be informed that you had a more than satisfactory stay and that your staff could make a difference. For your next trip to Amsterdam we hope to welcome you again. Kind regards, Ben Breekveldt Management Assistant

It's cool!)

Customer review rating 4.3/5

Oleh Friends - 22/02/2020 Confirmed reviews ALL

Very, very good!

Dear Oleh, Thank you very much for your cool feedback and for completing our survey! We are very happy that you had a great stay and that you remembered Xadim. He is flattered to have been mentioned and would like to thank you for that. For your next trip to Amsterdam we look forward to welcoming you again. Kind regards, Ben Breekveldt Management Assistant
Customer review rating 4.3/5

Luke T. Couples - 21/02/2020 Confirmed reviews ALL

Excellent first holiday with my girlfriend!!!

Good stay

Customer review rating 4.3/5

Jaco Business - 21/02/2020 Confirmed reviews ALL

I had a good stay. Food was great but your breakfast is super expensive!! Please get some wash towels in the bathrooms.

Perfect

Customer review rating 4.3/5

Laura A. Couples - 20/02/2020 Confirmed reviews ALL

Easy to get there, amaizing room, lots of varieties for breakfast. Loved it

yearly good stay

Customer review rating 4.3/5

Gerrit Business - 19/02/2020 Confirmed reviews ALL

perfect service, good rooms, good breakfast

Dear Gerrit, Thank you very much for completing our survey and for sharing your feedback. We are delighted that you appreciated our service and that you enjoyed your room and breakfast. Your comment about the cheese will be communicated to our Food and Beverage Manager. For your next trip to Amsterdam we look forward to welcoming you again. Kind regards, Ben Breekveldt Management Assistant

Well located

Customer review rating 4.3/5

Yasser G. Business - 18/02/2020 Confirmed reviews ALL

Great and Helpful Stuff.

Thank you for the amazing rating and kind feedback! We are glad to see that all was in order and we look forward to welcoming you again very soon

well located

Customer review rating 4.3/5

Rowena M. Couples - 17/02/2020 Confirmed reviews ALL

Happy with overall experience. Upgraded our room FOC when we arrived to a room with a lovely view of the city. (Free mini bar although this was just 2 soft drinks and a bottled water, better than nothing) Comfortable bed and 5 min walk to the tram stop

Dear Rowena M., Thank you very much for taking the time to complete our survey and for sharing your feedback. We are delighted to see that you are happy with your stay and upgrade free of charge. For your next visit to Amsterdam we look forward to welcoming you again. Kind regards, Ben Breekveldt Management Assistant

Well located

Customer review rating 4.3/5

Marijke Business - 17/02/2020 Confirmed reviews ALL

Clean rooms, Nice people, Good food

Dear guest, Thank you very much for sharing your feedback and for rating your stay. We are glad that you had a pleasant stay which was in line with your expectations. For your next trip to Amsterdam we hope to host you again. Kind regards, Ben Breekveldt Management Assistant

Great Hotel!

Customer review rating 4.3/5

Matheus D. Solo - 17/02/2020 Confirmed reviews ALL

Always great!

Thank you very much for your kind comment! We are happy that you enjoy your stays at our hotel very much and the entire team looks forward to welcoming you again very soon

Everything was fine

Customer review rating 4.3/5

S Business - 17/02/2020 Confirmed reviews ALL

I did not received the drinks vouchers as a Silver member

Dear guest, Thank you for sharing your feedback about your stay at our hotel. We are sorry to find out that you did not receive your drinks voucher, but in our system your membership status is classic. This implies not receiving a drink voucher. We are sorry if this was not expected. Nevertheless we hope you had a pleasant stay and we look forward to welcoming you again in the future. Kind regards, Ben Breekveldt Management Assistant

Standard but carpets dirtier than normal

Customer review rating 4.3/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Fitness room poorly equipped and open too late Huge disgusting stains on carpet in room and seems very dirty in general Good and service minded staff Great breakfast

Dear guest, Thank you very much for sharing your feedback and for completing our survey. We are sorry to be informed that the level of cleanliness was not up to standard and that there was a stain in the carpet in your room. Please allow us to express our sincere apologies for this. Our Housekeeping Coordinator was informed about this. Furthermore, we are happy to see that you appreciated our service minded staff and that you enjoyed our extensive breakfast buffet. We look forward to welcoming you again in the future. Kind regards, Ben Breekveldt Management Assistant

Well located - reception staff performance incosistent

Customer review rating 4.3/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Business and leisure stay...room reserved for me by conference organizer but when I checked in it was for two nights instead of three. Very good tram link to Central station. Staff helpful with tourism information.

Dear guest, Thank you very much for completing our survey and for sharing your feedback. We are sorry to be informed that your stay did not live up to your expectations. as the performance of the reception staff was inconsistent. This will be communicated with the Front Office Manager. Nevertheless we would like to thank you for choosing our hotel for your trip to Amsterdam. Kind regards, Ben Breekveldt Management Assistant

Correct hotel but priced too high due to a seminar in the RAI.

Customer review rating 4.3/5

Gert Business - 17/02/2020 Confirmed reviews ALL

Very nice and clean room. Impossible to put the airco higher than 20,2° which gave a rather unpleasant feeling in the bathroom. Our booking couldn't be found but I suppose this had nothing to do with the hotel itself but with the travel office. But the problem was solved and we still were able to check in. Nice resto with correct prices. Overall good quality with very friendly employees.

Dear Gert, Thank you very much for sharing your comments and for completing our survey. We are sorry to be informed that the temperature in your room was not to your liking. This sounds rather unpleasant and therefore our Maintenance Manager was informed. Please accept our sincere apologies. Other than that we are happy that the issue was resolved and that you could enjoy your stay at our hotel. Kind regards, Ben Breekveldt Management Assistant

nice time there

Customer review rating 4.3/5

Nicolas Business - 17/02/2020 Confirmed reviews ALL

it was all very nice, the personal was very friendly, great breakfast, clean room, cafe available in the room!

Dear guest, Thank you very much for sharing your kind feedback! We are glad that you had a nice time staying at our hotel and that the staff made a difference as well. For your next trip to Amsterdam we hope to welcome you again. Kind regards, Ben Breekveldt Management Assistant

Good hotel

Customer review rating 4.3/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

The hotel is good and have a nice design, good breakfast variety Room was not too clean unfortunately there was some papers in the bin when I first got the room and on the third I saw a small insect under the bed

Dear guest, Thank you very much for completing our survey and for sharing your experience. We are sorry to find out that the level of cleanliness of your room was not up to standard and that a small insect was found under your bed. Please allow us to express our sincere apologies for this. Our Housekeeping Coordinator was informed about this. Nevertheless we are happy you consider us to be a good hotel and that you enjoyed the extensive breakfast buffet. For your next trip to Amsterdam we look forward to welcoming you again to our hotel. Kind regards, Ben Breekveldt Management Assistant Ben Breekveldt Management Assistant
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