Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,475 reviews

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Mercure Amsterdam City Hotel - Image 1
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Mercure Amsterdam City Hotel - Image 3
Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • Terrace overlooking the Amstel river

  • Just 15 kilometres from Schiphol Airport

  • Bicycle rentals available

  • This hotel is cashless, only card payments are accepted

Our accommodation(s)

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Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,475 reviews

TripAdvisor Rating  4.0/5  2,937 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Chariton M. Business - Confirmed reviews ALL

Nice and clean

Dear Chariton, Thank you for positively reviewing your visit. We are delighted to hear that you found your room clean and comfortable during your business trip. That said, we regret the inconvenience caused by the lighting in your room. Our team strives to maintain all amenities in perfect condition, and we appreciate you bringing this to our attention. We hope you were able to appreciate our prime location near key business districts and transport links during your visit. We look forward to welcoming you back for another memorable experience. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Jacqueline W. Couples - Confirmed reviews ALL

Mr Ferenc was absolutely Friendly, we will definetly come back!

Dear Jacqueline, Thank you for this positive review. We’re thrilled you appreciated our colleagues’ warmth and the comfort of your room. Our priority is ensuring every guest feels welcomed, and Ferenc exemplifies this commitment. Your satisfaction motivates us daily. However, we’re sorry for any difficulty navigating the hotel. We continuously seek ways to optimize our facilities for smoother experiences. That said, we’re pleased our central location allowed easy access to Amsterdam’s highlights, and we remain grateful for your loyalty. We look forward to welcoming you back on a future occasion. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Stephen D. Couples - Confirmed reviews ALL

The hotel was very good and the staff were very friendly and helpful, we had a great stay.

Dear Stephen, Thank you for taking the time to share your feedback. We’re glad our friendly team made your stay comfortable and that you found booking through our website easy. Your loyalty as a Silver ALL member means a lot to us. Although the hotel is a bit far from the city center, the nearby metro makes exploring Amsterdam easy. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Alexandra G. Solo - Confirmed reviews ALL

Perfectly lovely staff, nice, clean, and comfortable hotel room, superb breakfast. Appreciate the effort that is going towards being more environmentally friendly.

Dear Alexandra, We appreciate your kind review of your recent stay with us. Our team is glad you enjoyed the welcoming service, comfortable room, and breakfast variety. We’re happy our sustainability efforts stood out to you. We look forward to welcoming you back in the future. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.0/5

Nicola D. Couples - Confirmed reviews ALL

We had a lovely stay but the room could have been cleaner. When sitting on the toilet all under the sink was dirty

Dear Nicola, Thank you for sharing your review with us. We regret that housekeeping didn’t meet your expectations and will address this promptly. We hope you still enjoyed our prime location near Amsterdam’s vibrant attractions. We would love to welcome you back for another enjoyable stay. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Other web-users rate our hotel

  • 1,525 reviews 7.5/10 Location
  • 2,123 reviews 7.4/10 Room
  • 1,851 reviews 8.6/10 Service
  • 41 reviews 7.4/10 WiFi
  • 960 reviews 6.6/10 Cleanliness
  • 942 reviews 8.4/10 Breakfast
  • 507 reviews 4.6/10 Value
  • 461 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.