Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,512 reviews

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Mercure Amsterdam City Hotel - Image 1
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Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • A 4-star Amsterdam hotel with on-site parking & bike rentals

  • Restaurant with a terrace overlooking the Amstel River

  • Wellness facilities with a sauna, Turkish steam bath and gym

  • Spacious, stylish rooms, some with kitchenettes or river views

  • Under 20 mins from Schiphol Airport & close to 2 metro stops

Our accommodation(s)

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Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

Regional produce and local cuisine take centre stage in our restaurant, where the tree-lined terrace sits right along the canal. Inside, scenes of Amsterdam townhouses offer a sense of place, and creative lighting and mismatched mirrors draw the eye.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,512 reviews

Customer review rating 5.0/5

Luke S. Couples - Confirmed reviews ALL

Friendly staff, lovely rooms, great location, clean area - overall great experience!

Dear Luke, Thank you for taking the time to share your feedback. We are thrilled to hear you had such a positive stay with us. It’s wonderful that our team’s warm welcome and the comfort of your room contributed to your experience. We take pride in maintaining high standards of cleanliness and are delighted this stood out during your visit. Our central location near key attractions and transport links makes exploring Amsterdam effortless, and we’re glad it added value to your trip. We look forward to welcoming you back on a future occasion. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Isabelle M. Couples - Confirmed reviews ALL

Staff was so helpful and was a very smooth check in

Dear Isabelle, Thank you very much for this kind review. We’re glad you found your room comfortable and the check-in smooth. We’ll address the WiFi speed to improve your next stay. Your satisfaction as a valued ALL member means a lot to us. It would be our pleasure to have you return on another occasion. Very best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Chris M. Friends - Confirmed reviews ALL

The hotel staff were friendly and helpful. The room was well equipped, good toiletries and coffee machine.

Dear Chris, We really appreciate this positive review of your recent visit. Our team is proud to deliver attentive service, and we’re glad you enjoyed the well-equipped room and coffee facilities. We hope our location added convenience to your Amsterdam adventures. We look forward to welcoming you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 3.5/5

Paul R. Business - Confirmed reviews ALL

- One lift was out of action for over a week, resulting in delays to and from the room - I had to remake the bed every day as the sheet was not properly tucked in under the mattress - Soft boiled eggs at breakfast were more likely to be raw or hard boiled - Room key stopped working before checkout time, requiring another tedious trip down to reception

Dear Paul, We appreciate you letting us know about your recent visit. We regret the elevator delays and will reinforce housekeeping standards to fix bedding issues. Our culinary team is reviewing breakfast preparation to improve consistency. We appreciate your loyalty and feedback. We hope to see you on a future occasion for another lovely experience. Kindest regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 4.5/5

Dina B. Business - Confirmed reviews ALL

It was a nice for day stay breakfast was great, staff were friendly.

Dear Dina, We’re grateful for your positive feedback. It’s great to hear our breakfast and friendly team made your business trip better. We’re proud to offer fresh options and a welcoming atmosphere. We hope you will return for another memorable stay. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Other web-users rate our hotel

  • 1,505 reviews 7.4/10 Location
  • 2,106 reviews 7.3/10 Room
  • 1,847 reviews 8.4/10 Service
  • 41 reviews 7/10 WiFi
  • 961 reviews 6.5/10 Cleanliness
  • 933 reviews 8.4/10 Breakfast
  • 516 reviews 4.5/10 Value
  • 462 reviews 9.3/10 Vibe

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