ibis budget Amsterdam City South 2 stars

Customer review rating (ALL Rating) 4.2/5 4,618 reviews

ALLSAFE approved hotel

Information message

ibis budget Amsterdam City South
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+ 14 Services

Hotel extras

  • Next to the Kronenburg metro station

  • Close to the airport and Amsterdam city centre

  • Rooms for guests with reduced mobility

  • Front office is available 24/7

  • An ALLSAFE Bureau Veritas certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Amsterdam City South

Prof J H Bavincklaan 1
1183 AT amstelveen
netherlands

Fax: (+31)0207154331

Check-in from 15h00

Check out up to 12h00

  • CONNEXXION:  300 UILENSTEDE

  • GVB:  Halte Kronenburg

  • By plane

    SCHIPHOL AIRPORT At 13km / 8.08 miles

  • By train

    AMSTERDAM ZUID At 3km / 1.86 miles

GPS:52.316683, 4.871878

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Enjoy our new rooms at ibis budget Amsterdam City South. With comfortable beds, flat-screen TV, free WiFi and a bathroom, you will have all to enjoy a pleasant stay. We offer rooms with single beds for up to four people - ideal for friends and colleagues. Each room comes with individual air conditioning and free WiFi. The bathroom features a toilet and a shower. The hotel has several rooms for guests with reduced mobility, is 100% non smoking and also offers rooms with shabbat facilities.

Our guest reviews for
ibis budget Amsterdam City South

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,618 reviews

TripAdvisor Rating 3.5/5

731 reviews

Customer review rating 1.0/5

Sam Business - 20/12/2021 Confirmed reviews ALL

I'm so dissatisfied. The room was dirty, in fact, I had seen spills of dark liquid just beneath the window.

Dear SAMUEL O., Thank you for taking the time to tell us about your experience at the ibis budget Amsterdam City South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. This is not our normal standards and we regret to see it happened to you. We appreciate your constructive feedback, and it will be our mission to spot the error in our operations and improve it. I hope that you will give us the opportunity to better serve you in the near future and see our dedicated standards. Best wishes, Nick Ivanov Operations manager.

Perfect service

Customer review rating 5.0/5

Waleed T. Friends - 13/12/2021 Confirmed reviews ALL

Everything was smooth, no problems, the room was clean and the view was nice, staff were friendly and welcoming

Great location and price

Customer review rating 4.5/5

Jm Couples - 30/11/2021 Confirmed reviews ALL

Hotel is located right next to the tram with easy access to all parts of Amsterdam. The price is extremely reasonable for a hotel in the city and, if you add on breakfast, it is an even better deal.

Not As Expected

Customer review rating 2.5/5

Mohamed A. Friends - 19/11/2021 Confirmed reviews ALL

Unfortunately not as expected from an accor group hotel, as a frequeny businees and tourism traveller (except covid period) and made the group my usual first choise, I had stayed in various hotels for the group in different countries like ibis, ibis budget, ibis styles, pullman, novotel and Sofitel, but this hotel definitely has the lowest rating of my visits. the only good thing about the hotel was the location and the hotel facilities cleanness. On the other side, some of the staff were friendly but some of them also was not welcoming at all and somehow rude in the way of speaking. Moreover, the room service was not good at all, I kept on asking for room service literally every day but for my whole 6 days stay the beds lines and pillows were never changed or even cleaned, tgey were only emptying the garbage, and at the third day when I asked the recetion inford me that they only clean the rooms (beds) every three days, but nothing happened, also non of these information were informed to us during check in. I write this rating beacause I really care about the group services, being a long customer. Best Regards, A.

well located, good parking possibilities and publick transport

Customer review rating 4.0/5

M. Solo - 18/11/2021 Confirmed reviews ALL

very nice

Good stay

Customer review rating 4.0/5

Rianne Couples - 15/11/2021 Confirmed reviews ALL

Arrival was very busy: there were lines for check-in, since the check-in desk is placed directly in front of the doors, the people who were standing in the line were in the way for the guests to come in. Check-in was fast, room easy reachable. Room wasn’t as clean as hoped; stains on pillowcase and cobwebs in windowcorners. Only one towel per guest and the paper cups in the bathroom were dusty. Asked for extra towels which was arranged immediately. Nice bed and curtains are blackout. Check-out was simple: we could just drop off the key at the front-office.

Customer review rating 3.0/5

John Business - 08/11/2021 Confirmed reviews ALL

It was okay, I thought rather expensive for what the room was, I paid 69 and 92 for a Thursday and Saturday nights, respectively - not including breakfast. The room could have been cleaned better, still stuff on the floor and the bathrrom toilet and shower could have been better. Nice people working at the desk.

Problems on check in time and staff randomly accessing room

Customer review rating 2.0/5

Sean Business - 07/11/2021 Confirmed reviews ALL

On arrival, despite my confirmation E mail stating 1400hrs as check in, I was told I could not until 1500hrs, disrupting arrangements. I was told to wait in a confined space for the amount of people and luggage arriving and held till 1500hrs the same. The following morning, despite a do not disturb sign cleaning staff and another unidentified person used a pass key to access the room. When challenged the unidentified person was rude, and claimed she was doing her job and some people check out leaving do not disturb signs, when I said I would complain as this seemed totally wrong to me, they just laughed and said I could do what I like and that they did not care at all. I could have been doing anything in the room. Or of more concern, I would have no reason to imagine anyone would access the room, and so obviously all my belongings would most likely be left and unattended. OF MOST CONCERN, I WAS NOT GIVEN, NOR AM I AWARE ANY RIGHTFUL REASON WHATSOEVER, WHY A MEMBER OF STAFF, IF THAT IS WHO THEY WERE, WOULD HAVE THE NEED TO USE A PASS KEY TO ACCESS THE ROOM WELL BEFORE CHECK OUT TIME, OR MY HAVING CHECKED OUT. I WILL SAY THEY DID KNOCK, WHILST SIMILTANIOUSLY USING THE PASS KEY. Whoever these people were, I have further reason not to trust them, as they pretended to be shocked when I intercepted them at the door, reacting to the knock. CLEARLY THEY HAD ABSOLUTLY NO REASON TO IMAGINE THAT EITHER I OR MY PERSONAL PROPERTY WOULD NOT BE IN THE ROOM. I HAD NEITHER CHECKED OUT, NOR WAS IT BEYOND CHECK OUT TIME. I WOULD LIKE A CLEAR EXPLAINATION AS TO WHAT ON EARTH IS GOING ON AT A HOTEL I HAVE STAYED IN MANY TIMES EXPECTING A PRIVATE SECURE ROOM THAT I HAVE PAID FOR? I CONSIDER THIS TO BE A VERY SERIOUS SECURITY CONCERN......PLEASE RESPOND OR I SHALL TAKE MY CONCERNS ELSEWHERE.

Good location

Customer review rating 3.5/5

Anonymous Couples - 07/11/2021 Confirmed reviews ALL

The room was basic, clean. Location is good, near the tram station. You can park in front of the hotel for free. We order capucino in coffe machine but we got just black coffe (all 3 days)

Great stay

Customer review rating 4.5/5

Anonymous Solo - 05/11/2021 Confirmed reviews ALL

Well located hotel, next to tram station that takes you to the city center. Available, helpful and professional staff. Cosy, clean room with private bathroom, LCD TV, air conditioning, free WIFI…Note - the window cannot be opened. Great value for money!

Worst hotel experience so far

Customer review rating 0.5/5

Marc Solo - 04/11/2021 Confirmed reviews ALL

I was waiting in queue for almost 45 minutes whilst other guests were skipping line and the hotel staff didn’t say anything about it. Furthermore the hotel staff didn’t even apologize about it or took any responsibility. Whilst checking in the staff didn’t welcome me or anything and they also didn’t explain me anything about the breakfast. This is by far my worst hotel experience ever!

Great location but service is horible. We were staying in the hotel for 21 nights while room was cleaned only twice.

Customer review rating 0.5/5

Anonymous Business - 01/11/2021 Confirmed reviews ALL

Great lication but service is horible. We were staying in the hotel for 21 nights while room was cleaned only twice. We regularely found out staff on the ground dirty. The shits were dirty as well. Also, we noted 3 times that someone was looking through our staff.

Good stay

Customer review rating 5.0/5

Eliana Families - 25/10/2021 Confirmed reviews ALL

the hotel is very quiet, clean, good location. you take the tram 5 and it leaves you in the center.

NICE

TripAdvisor rating 4.0/5

Dana15022020 20/02/2020 TripAdvisor review

our staying in this hotel was ok. the hotel is very quiet, the staff very is attentive at our demands. but we didn't have soap, only shower gel. a soap dispenser would be much better for hand washing.

Friendly Staff

TripAdvisor rating 4.0/5

422CYG Business - 23/01/2020 TripAdvisor review

Really friendly staff as last time. Room was actually not to the same standard as my last visit no idea why when I booked the same. If you don't have a car this is really not the best location for you as it's a 30 minute walk to the train station despite what they say on the website. I have given this hotel a couple of visits now and to be honest i probably won't give it a third.

The best value for money

TripAdvisor rating 5.0/5

J_Elizabeth2014 Business - 22/01/2020 TripAdvisor review

I've been staying frequently in this hotel since its opening. It is ongoing excellent quality. That means: value for money. The amenities are basic, but fully sufficient. High hygienic standards, I found everything clean. The staff is highly professional and helpful. The tram stop is a bit away, but will soon be right at the corner again. If you'd like a good coffee or a bite you do need to take the tram to go some place closer to town. Minus point as to the rooms: it seems that not all rooms have a table. That is unacceptable and sub-standard. My room now happened to be 'without table' and just one plastic hocker. As I complained, a table was brought immediately, however, all rooms should always have a table!

A super cute place!

TripAdvisor rating 5.0/5

pdljimeno Couples - 04/12/2019 TripAdvisor review

This place was amazing. It was my partner's and I's anniversary and they filled our room with balloons and chocolates. It was super sweet and we were touched. The breakfast was cheap but a good variety. I was very happy with this stay although the room is clean and big yes admittedly the walls had markings on it but not a problem for me really.

October visit

TripAdvisor rating 3.0/5

AndreySake Family - 06/11/2019 TripAdvisor review

We spend one week in October there and when it goes to value for money we think it was a good choice. Faced some delay with room cleaning service but in general all was related to price level. Food selection on breakfast was quite limited. so if you have other options and prefer a good breakfast book smth else and check carefully rush hours for breakfast !

Wrong start

TripAdvisor rating 2.0/5

mrFlowermountain Business - 20/10/2019 TripAdvisor review

When I arrived I did not get the room I paid for (single room while paid for double). After making a complaint the room was switched, but the new room was not cleaned, bed was slept in and the room was dirty. Had to wait a long time for a new clean room. The new room was reasonable, bathroom was also not very clean. The receptionist was doing his best but did not have the backup (seemed)

OK Ibis budget Amstelvein

TripAdvisor rating 5.0/5

tarnawsk Friends getaway - 10/10/2019 TripAdvisor review

Everything OK, Clean room and friendly staff. Exactly what you expected and for what you paid. But they still keep my deposit (blockade on account) for fast check out. It should be free the moment they send the invoice.

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