Dear L., Thank you for sharing such a valuable review. We are pleased to know that you felt your stay offered good value. However, we are sorry that some aspects of your experience did not meet your expectations. The oversight with the flooring is not reflective of our usual standards, and our team is always available to address such situations promptly on site. We also note your comment regarding in-room refreshment facilities, and while kettles are not part of our current offering, your feedback has been taken into consideration. Nonetheless, it’s good to know that you found our location near the Kronenburg metro station convenient. We hope to be able to welcome you back in the future. Kind regards, Team Ibis Budget Amsterdam City South

Dear Jakub, We appreciate your candid feedback; thank you. We are glad you found your room comfortable and the breakfast to your liking. That said, we are sincerely sorry that the internet speed did not meet your expectations. Our hotel provides free high-speed Wi-Fi throughout the property, and our front desk team is always available to help troubleshoot any connection issues on the spot. Nonetheless, it is great to know that virtually everyone you met made a positive impression. We are also pleased that our location gave you quick access to both the city centre and the airport, with the Kronenburg metro station just a short walk away. We all hope to welcome you back in the future. Best wishes, Team Ibis Budget Amsterdam City South

Dear Collette, We really appreciate your feedback. We are delighted to hear that your experience was enjoyable overall. It is also great that you found the beds clean and comfortable and that our hotel served its purpose well for your stay. That said, we are sincerely sorry that some aspects of your visit did not meet your expectations. Our rooms are designed in a compact, functional style typical of the ibis budget brand, with the essentials provided for a restful night. The Wundermart shop on the ground floor offers drinks, snacks, and toiletries at your convenience. We also regret that communication was not as smooth as it should have been, especially as our team speaks several languages including English. Finally, we are glad to know that you enjoyed the restaurant in the hotel next door and appreciated our convenient location, with easy metro access to Central Station. We look forward to welcoming you back on another occasion in the future. Kind regards, Team Ibis Budget Amsterdam City South

Dear Lianne L., We really appreciate your feedback. We are delighted that you found our service satisfactory and your bed clean and comfortable. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our rooms are designed with a compact, practical layout consistent across all Ibis Budget properties, and while work desks and coffee makers are not part of the in-room amenities, the lobby offers a business centre with computers and a Wundermart area for drinks and snacks. We understand that the coffee pricing at the front desk felt inconsistent with a budget stay, and we have noted your feedback on this. Finally, we are glad that our location made it easy for you to explore the area. We hope to welcome you back in the future. All the best, Team Ibis Budget Amsterdam City South

Dear Cliff, We thank you for taking the time to provide us with your feedback. We are delighted that our location worked so well for your annual conference trips, with the tram route right nearby. Our team is also glad you found the room comfortable and well equipped for your needs. It is rewarding to hear that a simple setup left you wholly satisfied, and we appreciate your kind words about our staff. We hope that we can welcome you back in the future. Kindest regards, Team Ibis Budget Amsterdam City South

Lieber Marvin, vielen Dank für Ihren Besuch bei uns und die hervorragenden Kommentare dazu. Wir freuen uns, dass Sie die gute Lage und die Anbindung unseres Hotels genossen haben. Unser einfacher Service hat Ihnen offenbar gefallen, und wir sind begeistert, dass Sie Ihren Aufenthalt bei uns rundum als super empfunden haben. Es ist schön zu hören, dass Sie die Zeit bei uns mit Ihrer Partnerin so positiv in Erinnerung behalten. Wir würden Sie auch in der Zukunft gerne bei uns sehen, wenn Sie wieder einmal in der Nähe sind. Freundliche Grüße Team Ibis Budget Amsterdam City South

Dear Lenin C., Thank you for choosing us and for sharing your review. We are delighted that you found your room neat and clean, and that our breakfast options suited you well. Our team takes pride in offering a warm welcome, so it means a lot that you appreciated our people. That said, we are sorry that the lack of a table and chair in the room did not meet your expectations. Our rooms are designed in a compact, budget-friendly style, and a desk is not part of the standard setup. Nonetheless, we are glad you had a good stay overall and that you enjoyed the breakfast selection we put out each morning. We do hope to be able to welcome you back in the future. Kindest regards, Team Ibis Budget Amsterdam City South

Dear C. C., Many thanks for your valuable feedback. We are delighted that you found our hotel strikes a great balance between keeping the main features and staying affordable. Our team takes pride in offering a comfortable stay that works well for business travellers, and we value your recognition. That said, we are sorry that the internet speed fell short of what you needed. We know how important a fast connection is, especially when you are travelling for work. Our free high-speed internet is available throughout the hotel, and our front desk team is always happy to help if you ever notice any drop in performance. Finally, we are glad you appreciated your room and the overall value of your stay. Our location, just steps from Metro station Kronenburg, also makes it easy to reach Amsterdam Zuid, RAI, or the city centre within minutes. We hope to welcome you back. Best wishes, Team Ibis Budget Amsterdam City South

Dear Ihsan, Thank you for sharing your thoughts on your recent visit. We are pleased that you found the breakfast to your liking. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Your comments about the overall upkeep of the room have been taken into careful consideration. The design of our building features double-glazed windows that do not open, ensuring a consistent indoor climate throughout your visit. We also regret that the check-in process felt less than smooth, and we understand your frustration with the prepayment requirement, which is part of our standard procedure. We all do hope to welcome you back in the future for a more enjoyable stay. Best regards, Team Ibis Budget Amsterdam City South

Dear Chouki, Thank you for choosing us and for sharing your review. We are pleased that your family’s stay with us left you with a positive impression. However, we are sincerely sorry that some aspects of your visit did not meet your expectations. Our housekeeping team provides daily cleaning to every room, and we regret any confusion about this service. The team at reception is always available to assist with any on-site needs, including helping you find the easiest way to reach us from the metro station just a short walk away. We do hope to welcome you back for an improved experience. Best wishes, Team Ibis Budget Amsterdam City South

Dear Aviad, Thank you for taking the time to share your thoughts with us. We are delighted that our location made your stay so convenient, with the metro just steps away and the city centre within easy reach. It is great that our team left such a positive impression, and we are glad they all contributed to making you feel welcome. However, we are sorry that you found your room a bit compact. Our rooms are designed to offer a comfortable and functional space, and we understand the layout can feel snug for some stays. Nonetheless, we are pleased the room suited your needs perfectly for sleeping and freshening up. Finally, we are happy you enjoyed the value of your visit and that everything came together for the trip you had in mind. We do hope to welcome you back for an improved experience. Best wishes, Team Ibis Budget Amsterdam City South

Dear Thomas, Thank you for reviewing your visit to our hotel. We are delighted that you found our hotel so convenient for exploring Amsterdam, Rotterdam and The Hague. It is great to hear that the nearby tram stop made your travels smooth and straightforward. That said, we are sorry that our breakfast selection did not meet your expectations. We serve a continental buffet for €11.50 per adult, and we always encourage guests to share their preferences with our team so we can help make the most of the offering. Nonetheless, we are pleased that your booking via the Accor ALL App was easy and that your loyalty as a Silver member continues to bring value to your stays. We hope that you will return in the future. Best regards, Team Ibis Budget Amsterdam City South

Dear Neeraj, Thank you for your positive feedback. We are thrilled that you had such a great stay with us and that our team made a special impression on you. It is wonderful to know you would recommend both our hotel and the ALL loyalty programme so highly. Your Classic membership is something we value, and we are glad it added to your experience. The entire team hope we can welcome you back again soon! Best wishes, Team Ibis Budget Amsterdam City South

Dear Jakob, Thank you for sharing your thoughts on your recent visit. We are pleased that your booking through the ALL App went smoothly and that you secured a favorable rate. We also appreciate your kind words about the bed and bathroom quality, as well as the coffee at breakfast. It is rewarding to know that these aspects met your needs during your business trip. However, we are truly sorry to hear that some parts of your stay were not as expected. Though our hotel is designed with simplicity in mind, which keeps our rates accessible, we understand your desire for additional furniture in the room. We also regret any misunderstanding that may have occurred when requesting daily room servicing and arranging breakfast payment on site. We appreciate your feedback as it is crucial for us to review and improve wherever possible, and your comments about the breakfast selection have been noted as well. Nonetheless, we are glad that our location near the business district and the RAI proved convenient for your visit and that the nearby metro made reaching the city centre straightforward. We hope that you will consider staying with us again in the future. Best regards, Team Ibis Budget Amsterdam City South

Dear Sharon, Thank you for taking the time to share your feedback. We are truly sorry to hear that some aspects of your stay did not meet your expectations. Our housekeeping team provides daily cleaning for all rooms, and we regret that this was not the case during your stay. Our front desk is always available to address any concerns promptly, giving us the opportunity to resolve them while you are still with us. We hope to be able to welcome you back for an improved experience. Kind regards, Team Ibis Budget Amsterdam City South

Dear Samantha, We appreciate your thoughtful review. We are delighted that you found our team so welcoming and your bed wonderfully comfortable. It is great to know you appreciated the cleanliness and the well-organised setup we work hard to maintain. Our hotel is designed to offer everything you need for a short city break, and we are glad it served you well during your trip with friends. We are also pleased that our location near the metro made it easy for you to explore Amsterdam, with shops and amenities close by to round off your stay. We look forward to welcoming you back for a memorable stay in the future. Kind regards, Team Ibis Budget Amsterdam City South

Dear Gargi, Thank you for sharing your opinion about your time at our hotel. It is great to hear that you were so pleased with your room. However, we are sorry to hear that some aspects of your stay did not meet your expectations. Our team aims to provide attentive and consistent service, and we regret that the housekeeping fell short during your visit. Our daily cleaning includes replacing towels left on the floor, and we are unable to handle linens when personal items are on the bed, which may explain the difficulty you encountered. We also understand your disappointment with the limited vegetarian options at breakfast and have shared your feedback with our team to take into consideration. Nonetheless, it is great to know that our location enhanced your stay, with the metro station at Kronenburg less than 100 metres from our doorstep, making it easy to reach Amsterdam's city centre, the Zuidas business district, and Schiphol Airport. We hope to see you again in the future. Kind regards, Team Ibis Budget Amsterdam City South

Dear Jeroen, We appreciate you sharing your comments with us. We are delighted to hear that your stay was enjoyable overall and that our team made you feel welcome right from check-in. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your room should not have been fully serviced while you were still staying with us, and we regret the confusion this caused. We also take note of your remarks about the ease of access and will keep your feedback in mind. Finally, it is a pleasure to hear that you found your room comfortable. We hope we can welcome you back in the future. Best wishes, Team Ibis Budget Amsterdam City South

Dear Adnan, Thank you for positively reviewing your visit. We are delighted that you found our team so welcoming and that our breakfast and pricing met your expectations. It is great to hear that booking through the Accor ALL App was a smooth experience for you, and we truly value your loyalty as a Gold member. That said, we are sorry that getting to the hotel felt less straightforward than you hoped. Our location offers a direct metro link from Kronenburg station, less than 100 metres away, which connects you quickly to the city centre and Schiphol airport. Nonetheless, we are pleased that our location worked well for your trip and that you enjoyed your time with friends. We look forward to welcoming you back in the future. Kind regards, Team Ibis Budget Amsterdam City South