ibis budget Amsterdam City South 2 stars

Good price. On outskirts of Amsterdam however good connection on the tram and only approx 10 min walk to nearest tram station. Only downside was a poor cleanliness, we found the bathroom quite dirty and questions if it was cleaned at all.

The staff was very friendly. The hotel was very beautiful.

Nice and clean room. Quite cheap. Friendly staff.

Ibis has a few formulas for offering a hotel room. All previous experiences with Ibis were nice but this one however not so much. If you have buget in your name what's with the price? This is not budget, especially not when you consider the room size. The double bed is very firm (too firm for my liking) and placed at the wall. One needs to crawl out of bed if your unlucky to draw the shortest straw and end up on the waal side of the bed. Personell is friendly but that doesn't seem to be a problem at all at Ibis. The breakfast is simple but sufficient. Situated near a metro station makes it a nice hotel when you visit Amsterdam.

first night, my tip was taken , only new towel, no garbage collect, no new shower gill. thrid night , my "don't distrubed" card been hang in front of my door (not by me), no any housekeeping. In this 6 days / 5 nights stay, I do 2 coin laundries. cloth washers always end with error so all my cloths never been spinned , all my cloths were 100% wet. The worst ibis budget I ever stayed.

Really friendly staff as last time. Room was actually not to the same standard as my last visit no idea why when I booked the same. If you don't have a car this is really not the best location for you as it's a 30 minute walk to the train station despite what they say on the website. I have given this hotel a couple of visits now and to be honest i probably won't give it a third.

Het was ok

I've been staying frequently in this hotel since its opening. It is ongoing excellent quality. That means: value for money. The amenities are basic, but fully sufficient. High hygienic standards, I found everything clean. The staff is highly professional and helpful. The tram stop is a bit away, but will soon be right at the corner again. If you'd like a good coffee or a bite you do need to take the tram to go some place closer to town. Minus point as to the rooms: it seems that not all rooms have a table. That is unacceptable and sub-standard. My room now happened to be 'without table' and just one plastic hocker. As I complained, a table was brought immediately, however, all rooms should always have a table!

Can’t compliment the staff enough. Very helpful and super friendly but not really the hotel if your a business traveller. Rooms so small not even a desk or chair to work from, slow internet speed, breakfast does not start till 7am and it’s not great and no coffee making facilities in room. Great for a weekend party in Amsterdam as great location but not great for business traveller

Our visit was really nice. Your Hotel is clean, the room was really comfortable and with a great view and the staff super friendly. Thank you. The only "minus" is that it need really time to come to the city centre of amsterdam. But its not your "fault". Have a nice day!

Very nice stay. The location of the hotel was very practical, near two good restaurants: Alexandros and Lucy’s Kitchen and very near the tram 5 stop to town. The hotel is very clean with daily cleaning. Shower very powerful. We were put in a quiet area and didn’t hear any noise. The breakfast was very good. Staff very polite. The pricing was very good.

Firstly the lady on reception (short height with long black hair) was extreemly rude on sevetal occassions, almost making it impossible to ask her anything. She was unhelpful, almost screemed at my husband for waiting outside the line just to pay for a bottle of water and after telling her several times I could not get access to the internet on several computers she simply left me to my own diveses and carried in her conversation with her colleague - there wasnt anyone even at the reception to serve it was just myself. When I went over for a third time to explain she didnt even make eye contact with me and still continued her conversation which was extreemly rude and a terrible example of customer service. Also I contacted the hotel several days prior to our booking asking for a deduction as a third person was no long staying in our room and we wondered if the additional amount could be refunded. I had no response from the hotel after chasing and when we arrived we were told the amount could not be refunded due to the type of booking made and that it was non refundable. NO WHERE in my booking confirmation does it detail a no refund/ cancellation policy!! It's not as though we we were cancelleing a booking and I ask you to reconsider this please! Also lead to believe the hotel is only a short bus ride from Amsterdam which is very misleading........... by the time you walk to the bus stop to arriving in Amsterdam it takes approx one hour NOT 20 minutes as advertised on your website. I really do not think its correct to advertise this hotel as Amsterdam when it is in a completely different town! Very misleading. Overall experience very poor considering the amount we paid. Totally over priced and a very poor experience. We will not be using Ibis again.

All the staff members were professional, however one of the desk ladies did not seem to understand people requests (at least in English) First, asked her to split the parking bill in two, she acknowledged the request, yet she still charged one card the full amount and printed one bill. Second, as we left our room at around 1:30 pm, and we had the ‘do not disturb’ all along the door’s handle while there, we asked her if she can send the room service people when convenient. She made a call and responded positively, stating that the room service staff is busy with some rooms and that our room is on their list for that day. Upon our return at around midnight, nothing had been done. We had a toddler’s garbage, no new towels nothing at all. We went down and complained to the desk guy, we even asked for a new room if it was possible. He couldn’t help further than giving us new towels and offered us to pick couple of drinks ( we picked two coconut water and one Heineken bottle) We had to change the garbage bin ourselves. While everything else was as we expected, missing out on the most crucial aspect of the hotel industry left us unimpressed at all about your brand. Not sure We’d look to stay at the same brand again, nor recommend it to any of our contacts.

Overall good... prices bit high as per location..

It was good.