Hello, Thank you for taking the time to share your experience. We are sorry that the issue at check-out left you with such a negative impression. The charge was added to your room by mistake, and we sincerely apologize for both the misunderstanding and the way the situation was handled. This is not the experience we want our guests to have, especially at the end of their stay. Your feedback has been taken into account and shared with the team. Kind regards, Bastian – Receptionist

Hallo, Hartelijk dank voor deze fantastische en uitgebreide review! Wat fijn om te lezen dat u zo heeft genoten V. onze ruime familiekamer, de rustige ligging, de binnenplaats en het zwembad. We zijn ook blij dat zowel het diner als het uitgebreide ontbijt in de smaak zijn gevallen. Uw complimenten over de vriendelijkheid en behulpzaamheid V. ons hele team doen ons bijzonder veel plezier. We zullen ze zeker met het team delen! We hopen u en uw familie bij een volgend verblijf opnieuw te mogen verwelkomen. Met vriendelijke groet, Noemi Réceptionniste

Dear guest, Thank you so much for your lovely review! We’re delighted you enjoyed the hotel, the peaceful surroundings, our restaurant and the warm welcome from our team. We’d be very happy to welcome you back on your next visit to Dijon! Kind regards, Hana, Assistant Manager

Thank you for taking the time to share your feedback. I am sincerely sorry to hear that the condition and cleanliness of your bathroom did not meet the standards we aim to provide. This is clearly not the level of attention we want our guests to experience, and I regret that your stay was affected by this. I am nevertheless pleased to know that you enjoyed the breakfast. Your comments regarding the bathroom and the general maintenance will be shared with the relevant teams so that the necessary checks and improvements can be carried out. Please accept our sincere apologies, and thank you again for bringing this to our attention. Kind regards, Francis Front Desk Manager

Dear Guest, Thank you for your continued trust and for choosing to stay with us on your journeys south and back. We’re delighted to know you feel at home with our team and enjoy our restaurant. We look forward to welcoming you again on your next trip! Best regards, Elise Front Desk

Hello, Thank you for your wonderful feedback! We’re delighted you had such a pleasant stay and truly appreciate your recommendation. We look forward to welcoming you again soon! Best regards, Elise Front Desk

Dear costumer, Thank you so much for this wonderful review and for your very kind words. It truly means a lot to our whole team to know that you enjoyed not only the character of our old Manor House, but also the comfort of your room, our food and, most importantly, the warm welcome from our staff. We are especially delighted to hear that you had such a restful night and that our location made your journey between the south of France and Calais a little easier. And knowing that you have already booked your next stay is honestly the greatest compliment you could give us! We will be delighted to welcome you back and hope your next stay will be just as enjoyable. Until then, have a wonderful journey! Best regards, Noemi Front Desk

Dear Mme H., Thank you very much for your lovely review and, above all, for your continued trust in us. It is a real pleasure to know that you consistently enjoy your stays at the Domaine de Beauregard and appreciate the cleanliness, comfort and attention of our team. Your kind words are a wonderful encouragement for everyone here. I have also made sure to personally share your mention of Bastian with him. He will certainly be delighted to know that his attention and dedication have been noticed and appreciated. We look forward to welcoming you back again very soon! Kind regards, Francis Front Desk Manager

Dear Mme W., Thank you very much for your kind feedback and for choosing the Domaine de Beauregard again for your second stay. I am delighted to know that you once again enjoyed your time with us, and particularly that our team, breakfast and dinner contributed to a pleasant stay. I will also share your comment regarding the tuna tartare with our restaurant team, as these details are important to us. It is always a pleasure to welcome returning guests, and I hope to have the opportunity to see you again on your next journey through the region. Kind regards, Francis Front Office Manager

Dear Mr. B., We very much appreciate your comments regarding your stay at the our hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa, Front office

Dear Guest, Thank you for taking the time to share your feedback, and especially for having chosen the Domaine de Beauregard several times over the years. I am genuinely sorry that this stay did not live up to the standard you had come to expect from us. As returning guests, your satisfaction is particularly important to us, and I regret that the condition of the room and the smell in the bathroom affected your experience. Regarding dinner, I am pleased that our restaurant team was helpful and attentive. I am nevertheless sorry that the burger did not meet your expectations. Your comment will be shared with the restaurant team so that it can be looked into. Your feedback is valuable, particularly coming from guests who know our hotel well. I hope we will have the opportunity to welcome you again and restore the positive impression you had from your previous stays. Kind regards, Francis Front desk Manager

Merci beaucoup pour votre excellente note ! Nous sommes ravis que votre séjour au Domaine de Beauregard vous ait plu. Au plaisir de vous accueillir à nouveau lors d’un prochain passage ! Gaëtan, réceptionniste

Dear Guest, Thank you for taking the time to share such detailed feedback. We are genuinely sorry that your stay did not meet the standards you expected, particularly regarding the condition of the room, housekeeping and the service you experienced. The points you mention — the shower, missing amenities, towels, electrical fittings, cobwebs and the overall maintenance of the room — are clearly not details we should overlook. We also regret the service issues you encountered in the restaurant and the way your concerns were handled at reception. Your comments have been taken seriously and will be shared with the relevant teams so that these points can be addressed and followed up properly. We sincerely apologize for the disappointment and hope that we may have the opportunity to provide you with a much better experience in the future. Kind regards, Noemi Front Desk

Dear costumer, Thank you very much for your loyalty and for taking the time to share your experience. We are sincerely sorry that this stay did not meet the standards of your previous visits with us. We take your comments regarding the housekeeping, the pool and the staffing levels very seriously. I would personally like to thank you for mentioning my welcome and availability during your stay. Your kind words truly mean a lot to me. We hope to have the pleasure of welcoming you back and providing you with the experience you have come to expect from us. We look forward to seeing you again soon. Kind regards, Noemi Réceptionnist

Hello, Thank you very much for your wonderful feedback and this perfect rating. We are delighted that you enjoyed your stay with us and that you appreciated the convenient location, the comfort and cleanliness of the room, as well as the friendliness of our team. We are also pleased to hear that the breakfast helped make your stop on the way to Savoie even more enjoyable. We hope to have the pleasure of welcoming you again at Domaine de Beauregard. Kind regards, Bastian – Receptionist

Dear Guest, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed the comfort of our beds, our convenient location and the easy access from the motorway. We are also pleased that the nearby shopping centre was convenient during your stay. It is especially lovely to hear your kind words about our friendly staff. I will be happy to share your compliments with the team. We hope to have the pleasure of welcoming you back on your next journey through France. Kind regards, Noemi Receptionist

Dear Mr J., Thank you very much for this lovely review and, above all, for your continued loyalty. It is a real pleasure to know that the Domaine de Beauregard has become your preferred stopover when travelling south. I am delighted that you appreciate the character of the hotel and the atmosphere we try to create. I look forward to welcoming you back on your next trip south! Kind regards, Francis Front Desk Manager

Cher client, 90/100, et surtout un « excellent service » : voilà un commentaire qui fait plaisir à toute l’équipe ! Nous sommes heureux que notre emplacement et la climatisation aient contribué à rendre votre séjour agréable. Mais le plus important pour nous reste votre satisfaction à l’égard de notre équipe. Merci pour votre confiance et votre recommandation. Nous espérons vous revoir bientôt pour tenter de décrocher les 100/100 ! Bien cordialement, Elise Réceptionniste

Dear Guest, Thank you for sharing your feedback with us. We are very sorry that you were disappointed by the lack of availability at our restaurant during your stay. We understand that, as an Accor member and with two rooms booked, you expected a different level of consideration. We regret that we were unable to meet your expectations on this occasion. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Kind regards, Noemi Front Desk