Mama Shelter Dijon 4 stars

Customer review rating (ALL Rating) 4.5/5 1,828 reviews

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Mama Shelter Dijon - Image 1
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8 Rue du Docteur Maret, 21000 DIJON, France

Description

Hotel extras

  • From the restaurant, you'll be able to access the terrace veranda and leafy patio

  • Enjoy breathtaking views of Saint-Bénigne cathedral and the Square des Bénédictins.

  • 5-star bedding, TV with free movies, and eco-friendly products.

  • CinéMama

  • Karaoke booths

Our accommodation(s)

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Hotel location

Mama Shelter Dijon

8 Rue du Docteur Maret
21000 DIJON
France

GPS:47.322315, 5.034377

Telephone
Fax +33 3 80 60 06 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

MAMA RESTAURANT DIJON

You will find delicious, regional cuisine in the ground-floor restaurant-along with Toile de Jouy-patterned decor. Experience Dijon's charm à la Mama.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,828 reviews

Customer review rating 5.0/5

Jean M. D. Couples - Confirmed reviews ALL

Personnel sympathique. Concept confortable et original

Hello Jean M. 🤗 ! Notre MAMA TEAM vous remercie d’avoir partagé votre ressenti à la suite de votre séjour Dijonnais 🥰 Nous sommes ravis que votre escapade dans la ville au 100 Clochers se soit bien passée ! Toute la team MAMA a hâte de vous revoir ❤️ MAMA LOVES YOU

Customer review rating 5.0/5

Sara M. M. Business - Confirmed reviews ALL

colourful

Hello Sara 🤩 Nous sommes très heureux que votre séjour ait été à la hauteur de vos attentes 🥰 Nous espérons vous avoir laissé un MAGNIFIQUE souvenir et nous avons hâte de vous retrouver au MAMA ✨… MAMA LOVES YOU

Customer review rating 5.0/5

Jean H. D. Families - Confirmed reviews ALL

Very well located

Hello,  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Kylian Night Audit

Customer review rating 1.5/5

Margarethe W. Couples - Confirmed reviews ALL

We arrived early for our 3 day stay. I did not expect the room to be ready, but the receptionist indicated that check in would not occur until 3 pm. Thus, we were left adrift until then. My experience at other hotels is that they check you in and then notify you when the room is ready - by texting/phoning. This was not provided, but instead we were told to come back at 3 pm. When we did return to check in at 3 pm, they gave us a room that was not what I expect from a Mama XXL. The room was small with a low ceiling - you could not even walk around the bed without ducking. My husband and I were not able to be in the same place given the tightness of the room. The room on the 5th floor should not be labelled as an XXL given the constraints in the room size and height of the ceiling where one could not stand.

Hello Margarethe, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations. Our Mama XXL rooms can vary in layout depending on their location in the hotel, particularly those under the roof, where some have lower ceilings. We understand that this may have affected your comfort and we are sincerely sorry. Please do not hesitate to contact the receptionists, who are available day and night to meet your needs as best they can. Regarding early arrival, we have taken note of your comment in order to improve the welcome we offer our guests. Please do not hesitate to contact us directly if you would like to discuss this further—we would be delighted to talk to you and find a solution that will make you want to come back to Mama. Clémence, Front Desk Supervisor

Customer review rating 4.5/5

Stephanie H. Solo - Confirmed reviews ALL

Nice hotel and nice staff

Hello Stéphanie, Merci beaucoup d’avoir pris le temps de laisser votre avis, qui en plus est si positif ! 🥰 Ça a été un réel plaisir pour nous de vous avoir au MAMA et nous sommes ravis de vous avoir transmis toutes ses bonnes ondes lors de votre escapade Dijonnaise🦉 Au Mama de Dijon vous êtes chez vous, comme à la maison ♥️ À très bientôt, MAMA LOVES YOU ♥️

Other web-users rate our hotel

  • 937 reviews 9.3/10 Location
  • 1,190 reviews 7.2/10 Room
  • 1,320 reviews 8.2/10 Service
  • 8 reviews 6/10 WiFi
  • 918 reviews 9.5/10 Vibe
  • 733 reviews 7.4/10 Food
  • 588 reviews 9/10 Breakfast
  • 565 reviews 7.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.