Mama Shelter Dijon 4 stars

Customer review rating (ALL Rating) 4.6/5 1,754 reviews

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Description

Hotel extras

  • From the restaurant, you'll be able to access the terrace veranda and leafy patio

  • Enjoy breathtaking views of Saint-Bénigne cathedral and the Square des Bénédictins.

  • 5-star bedding, TV with free movies, and eco-friendly products.

  • CinéMama

  • Karaoke booths

Our accommodation(s)

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Hotel location

Mama Shelter Dijon

8 Rue du Docteur Maret
21000 DIJON
France

GPS:47.322315, 5.034377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

MAMA RESTAURANT DIJON

You will find delicious, regional cuisine in the ground-floor restaurant-along with Toile de Jouy-patterned decor. Experience Dijon's charm à la Mama.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,754 reviews

Customer review rating 3.5/5

Jean-michel S. Business - Confirmed reviews ALL

Great location and team, from front desk to the bar. Would have been great to be on upper floor rather than street level, and even better if the room had been heated before arrival. But Fabien is still working his magic at the bar and all is forgiven.

Hello Jean-Michel,  Thank you so much for your feedback ! 🤩 We are thrilled we were able to share our good vibes with you. Rest assured we will do everything we can to improve on the points you raised. Our main focus is offering the best quality of service to our guests, and when we succeed, it brings a huge smile to our face 😊 See you soon at MAMA ✨ MAMA loves you ♥

Customer review rating 5.0/5

Belinda D. Families - Confirmed reviews ALL

Beds were super comfortable. Shower was amazing. The breakfast was great. I would have liked a kettle though!

Hello Belinda, 😊 Thank you very much for your positive feedback! We are delighted that you enjoyed the comfort of the beds, the shower, and the breakfast. Regarding the kettle, please do not hesitate to ask during your next stay, as we are happy to provide one upon request. We look forward to welcoming you again !🥰 MAMA LOVES YOU ❤️

Customer review rating 5.0/5

Jeff W. Couples - Confirmed reviews ALL

Free upgrade of room, parking included free charging overnight.

Hello Jeff🤩! MAMA is so HAPPY to have been able to share all its good vibes with you during your visit 🍻. It's always a huge pleasure for our team to receive feedback like this. They have a one-way ticket straight to our 🧡! We hope we left you with some AWESOME memories and we can't wait to see you again at MAMA ✨... MAMA LOVES YOU

Customer review rating 5.0/5

Maria F. Friends - Confirmed reviews ALL

Excellent restaurant, missing slippers and coffee facilities

Hello Maria, Thank you so much for your tremendous feedback ! We are thrilled to know that you enjoyed your night, our unique atmosphere, and the kindness of our staff. Our Front Desk is open 24/7, please come to us when you need something or if an item is missing in your room. We will be more than happy to help you and find a solution to make you feel at home. We appreciate your positive feedback and we take your constructive criticism to heart. It helps us to grow and be better everyday for our guests. MAMA loves you ♥

Customer review rating 2.0/5

Michael A. Couples - Confirmed reviews ALL

Booked a quiet room 3 weeks in advance, got frontside on the second floor ( which is not quiet). Checked in at 2:30pm but no other options offered. Breakfast appeared twice on invoice, 3 Mails sent, but no response

Hello Michael, As discussed during our phone conversation and in our previous exchanges, after verification, the breakfast was not charged twice and the room category assigned fully matched the one that was booked. We are truly sorry that your stay did not meet your expectations. We would also like to clarify that all your emails were answered. Thank you for taking the time to share your feedback. Kind regards, Clémence, Front Desk Supervisor

Other web-users rate our hotel

  • 894 reviews 9.3/10 Location
  • 1,134 reviews 7/10 Room
  • 1,284 reviews 8.3/10 Service
  • 7 reviews 6.5/10 WiFi
  • 884 reviews 9.5/10 Vibe
  • 729 reviews 7.1/10 Food
  • 566 reviews 9.2/10 Breakfast
  • 527 reviews 7.1/10 Comfort

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