Mama Shelter Dijon 4 stars

Customer review rating (ALL Rating) 4.6/5 1,737 reviews

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Description

Hotel extras

  • From the restaurant, you'll be able to access the terrace veranda and leafy patio

  • Enjoy breathtaking views of Saint-Bénigne cathedral and the Square des Bénédictins.

  • 5-star bedding, TV with free movies, and eco-friendly products.

  • CinéMama

  • Karaoke booths

Our accommodation(s)

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Hotel location

Mama Shelter Dijon

8 Rue du Docteur Maret
21000 DIJON
France

GPS:47.322315, 5.034377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

MAMA RESTAURANT DIJON

You will find delicious, regional cuisine in the ground-floor restaurant-along with Toile de Jouy-patterned decor. Experience Dijon's charm à la Mama.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,737 reviews

Customer review rating 3.5/5

Maria K. Families - Confirmed reviews ALL

The hotel is well located and very nicely decorated. However, we arrived on a Saturday night with two kids and the hotel was very noisy because of the restaurant. It was impossible to have dinner as the music was very loud and the kids couldn’t get it. We stayed around 40 minutes at the restaurant and went back to the room - not being satisfied by the dinner. In the room there was no kettle to have a tea and I had to queue at the bar to grab a tea and bring it in the room. Additionally, no slippers were available in the room and the space was very limited.

Hello Maria, Thank you for sharing your feedback. We’re glad you appreciated the location and the decoration — that means a lot to us. We understand that the atmosphere on a Saturday night may have felt too lively, especially with two children. Our restaurant does have a vibrant ambiance on weekends, but we’re sorry if this impacted your dinner experience and overall comfort. We also take note of your comments regarding the in-room amenities and space. Your feedback has been shared with the relevant departments so we can continue to improve the guest experience. Please know that our team remains available 24/7, and we would be happy to assist with any requests during a future stay to make it more comfortable for you and your family. We hope to have the opportunity to welcome you again and provide an experience better suited to your expectations. Solenn - Superviseur Front Desk

Customer review rating 4.5/5

Stephanie H. Solo - Confirmed reviews ALL

Just wanted to highlight that i have asked per mail to benefit the early check-in and i have booked for a parking place and i received confirmation per mail for the parking place; and for the room, it's depend on availability. When i came, the desk told that they are not aware about these two requests. I'm wondering the reason why, since they acknowledged it per mail before I'm coming. Communication and traceability to be optimized in this hotel.

Hello Stephanie, Thank you so much for this wonderful grade ✨ and for taking the time to give us feedback about your check-in. I'm sorry about the confusion regarding your parking reservation and early check-in. I will make sure to improve regarding these matters and I'm glad it did'nt affect the rest of your stay. We're looking forward to seeing you again soon in Dijon, Mama Loves You 💕 Emilie, receptionist

Customer review rating 5.0/5

Mathieu H. Couples - Confirmed reviews ALL

Design, Food & Fun

Hello Mathieu, Un grand merci pour ce super retour ! ❤️ Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes et ésperons avoir la chance de vous revoir très vite au Mama Shelter Dijon. Un grand merci pour Lou également. 😊 MAMA ❤️ MATHIEU

Customer review rating 2.5/5

Jan F. Business - Confirmed reviews ALL

no welcom drink, weird room with inside 'balcony' no sign for parking

Hello Jan F., Thank you very much for taking the time to share your feedback. We truly value it, as our goal is always to ensure our guests have an excellent stay with us. We’re sorry that certain aspects of your experience didn’t meet your expectations. To clarify, the room you booked features an interior patio, which is part of its unique charm. Our reception team is available 24/7, so please don’t hesitate to come to us if you would like a room change or any other assistance. We genuinely want your stay to be comfortable and enjoyable. Regarding the welcome drink, at all Mama hotels it consists of a beverage placed in your room upon arrival, accompanied by our welcome cookies. As for parking, we have 16 spaces available by reservation only. However, if our parking is full, our team will always find an alternative solution. Please don’t hesitate to ask—we’re here to help. We would be delighted to welcome you again and make sure your next visit is even more enjoyable. For any future reservations, please feel free to contact us directly at re… We look forward to seeing you soon, Solenn - Front Desk Supervisor

Customer review rating 5.0/5

Katarzyna W. Friends - Confirmed reviews ALL

Good value for money in winter time. Helpful staff and very comfy beds.

Hello Katarzyna,  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Prescilla / Front Desk

Other web-users rate our hotel

  • 897 reviews 9.3/10 Location
  • 1,140 reviews 6.9/10 Room
  • 1,278 reviews 8.2/10 Service
  • 6 reviews 5.6/10 WiFi
  • 877 reviews 9.5/10 Vibe
  • 719 reviews 6.9/10 Food
  • 548 reviews 9.1/10 Breakfast
  • 521 reviews 7.1/10 Comfort

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