Grand Hotel La Cloche Dijon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 2,048 reviews

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Grand Hotel La Cloche Dijon - MGallery Collection - Image 1
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14 place Darcy, 21000 Dijon, France

Description

Hotel extras

  • Exceptional 5 star downtown hotel classified as an historical monument

  • Restaurant Les Jardins by La Cloche

  • Works from Dijon's Museum of Fine Arts and sculptures by Richard Orlinski

  • Biologique Recherche and Vinésime treatments at Spa by La Cloche

  • Green Key certificate

Our accommodation(s)

Hotel location

Grand Hotel La Cloche Dijon - MGallery Collection

14 place Darcy
21000 Dijon
France

GPS:47.323996, 5.033927

Telephone
Fax +33 3 80 30 04 15

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES JARDINS BY LA CLOCHE

The completely redesigned Les Jardins by La Cloche restaurant offers modern cuisine pairing food and wine. The kitchen team offers a gastronomic menu that evolves with the seasons, promoting local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,048 reviews

TripAdvisor Rating  4.3/5  2,160 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Valerie A. Couples - Confirmed reviews ALL

Thé staff in général was lovely and very del coming ,w have been well looked after

Dear Valerie A., Thank you for your kind words regarding your recent stay at Grand Hotel La Cloche Dijon. We are delighted to hear that you found your experience to be relaxing and that our staff provided you with attentive service. It is always our goal to ensure that our guests feel well taken care of during their visit. We hope to welcome you back in the near future for another enjoyable stay. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Nice room, incompetent service

TripAdvisor rating 1.0/5

bolbic TripAdvisor review

We picked La Cloche so we could relax in our room and at the spa directly after a long transatlantic journey. We arrived at check-in time (3 pm) and were told our room wasn't ready. Although the reception contacted housekeeping immediately, it took another 2 hours for them to prepare the room. No explanation, no excuse, no effort. We then found out that the spa was closed on Sunday afternoons, which meant we wouldn't be able to use the miserly 45 minutes of pool access included with our rate. Finally, when parking our rental car in the hotel underground parking, the automatic trunk hit the low ceiling and was scratched in a couple places. When we explained the issue at the reception, they had nothing to say. Perhaps because he heard we were talking about cars, the valet decided to add his two cents and rudely explained in barely veiled terms that we were idiots for not seeing the height of the parking ceiling indicated at the entrance and not knowing the height of the open trunk of our rental car. The manager of the hotel didn't feel any more sorry for us, rejected all responsibility, and explained that it would be completely impossible for the hotel to have a padded ceiling in the parking (like it's done in other places). If the staff isn't interested in providing a level of service or even politeness matching the hotel's luxury aspirations, I would suggest they consider seeking work at a truck stop instead. The room was nice and breakfast was good, though.

Customer review rating 4.0/5

Pierre M. Couples - Confirmed reviews ALL

Overal very good hotel. Negative : the restaurant does not fir the class of the hotel. Bad service , bed menus etc. Very busy and un experienced personnel. we were lucky that there was no plac left on Christmas eve...

Dear Pierre M., Thank you for your kind words regarding the location and overall quality of your stay at Grand Hotel La Cloche. We appreciate your feedback about the restaurant experience. Your comments concerning the service and menu have been noted, and we strive to ensure that our offerings meet the standards expected at our establishment. We hope to welcome you back in the future for an even better experience. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Customer review rating 4.0/5

Trevor G. Business - Confirmed reviews ALL

see above....

Dear Trevor G., Thank you for taking the time to share your positive experience at Grand Hotel La Cloche Dijon. We are delighted to hear that you enjoyed your stay with us once again. Your continued patronage is greatly appreciated, and we look forward to welcoming you back for another exceptional visit in the future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Customer review rating 5.0/5

Jean-charles P. Couples - Confirmed reviews ALL

friendly

Dear Mr. P., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location and found our team to be friendly. It is always our aim to provide an exceptional experience for our guests. We look forward to welcoming you back in the future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

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Other web-users rate our hotel

  • 608 reviews 9.5/10 Location
  • 899 reviews 7.2/10 Room
  • 1,106 reviews 8.4/10 Service
  • 5 reviews 2.9/10 WiFi
  • 420 reviews 9.1/10 Breakfast
  • 353 reviews 6.8/10 Food
  • 254 reviews 7.3/10 Amenities
  • 176 reviews 5.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.