Grand Hotel La Cloche Dijon-MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 5,689 reviews

ALLSAFE approved hotel

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Grand Hotel La Cloche Dijon-MGallery
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+ 19 Services

Hotel extras

  • Exceptional 5 star downtown hotel classified as an historical monument

  • Restaurant Les Jardins by La Cloche, certified Master Restaurateur

  • Works from Dijon's Museum of Fine Arts and sculptures by Richard Orlins

  • Carita, Vinesime and Ardevie treatments at the Spa by La Cloche

  • Landscaped and sunny garden, with shaded terraces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Grand Hotel La Cloche Dijon-MGallery

14 place Darcy
21000 dijon
france

Fax: (+33)3/80300415

Check-in from 15h00

Check out up to 12h00

  • By plane

    DIJON At 8km / 5 miles

  • By plane

    GENEVA At 250km / 156.25 miles

  • By plane

    LYON SAINT-EXUPERY At 210km / 130.49 miles

  • By plane

    PARIS ORLY At 305km / 189.52 miles

  • By helicopter

    DOLE At 35km / 21.88 miles

  • By helicopter

    LONGVIC At 8km / 5 miles

  • By car

    A31 ARC SUR TILLE At 8km / 5 miles

  • By car

    A31 DIJON CENTRE At 2km / 1.25 miles

  • By car

    A38 PLOMBIERES At 5km / 3.13 miles

  • By train

    DIJON VILLE At 0.5km / 0.31 miles

GPS:47.323996, 5.033927

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Jardins by La Cloche

The fully refurbished Les Jardins by La Cloche restaurant offers modern cuisine and great food and wine combinations. Orchestrated by Chef Aurélien Mauny, the gastronomic menu changes with the seasons to show off the best local produce.

Our accommodation(s)

All our bedrooms and suites benefit from warm, elegant decor, with timeless materials; a combination of warm tones and works from the Museum of Fine Arts of Dijon.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 145

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Grand Hotel La Cloche Dijon-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,689 reviews

TripAdvisor Rating 4.5/5

1,897 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice building, nice hotel, professional and friendly personnel

Customer review rating 4.0/5

Marc V. Families - 07/01/2022 Confirmed reviews ALL

All went well despite some restrictions due to Covid-19. Excellent service at the breakfast. A bit disappointed with the spa as the sauna was under maintenance and the multiple jets shower was not working very well.

Dear Marc V., Thank you for your comments following your stay at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even though we would have preferred your experience to have been even more pleasant with us and that all of our services were up to your expectations. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Nice hotel but no hot water

Customer review rating 1.0/5

Sébastien A. Couples - 04/01/2022 Confirmed reviews ALL

The hotel and room were nice, staff at the reception was friendly. However there was no hot water in the room and no one to fix it. Only feedback that I was told, “wait and try to take a shower”. Not the best way to start the year.

Dear Sebastien A., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery. We are sorry that the service and delivery did not meet your expectations, and we apologize for the hot water problem encountered in your room during your stay. Our team contacted the plumbing company working in our hotel, but unfortunately the intervention was not completed quickly enough to resolve this incident while you were here. We sincerely apologize for the lack of information and follow-up on our part following this issue. Please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Home away from home

Customer review rating 5.0/5

Sanjeet T. Couples - 27/12/2021 Confirmed reviews ALL

This was a staycation for my wife and I. Could not have been any more perfect.

Dear Sanjeet T., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

good stay

Customer review rating 4.0/5

Henry T. Couples - 05/12/2021 Confirmed reviews ALL

good as allways

Dear Henry T., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Sadly for us, not a 5 star hotel

Customer review rating 2.5/5

Daniella T. Families - 30/11/2021 Confirmed reviews ALL

The hotel was well located. Unfortunately we didn’t think it had a five star service. The room was nice however it was not practical with 3 large doors for the room, the toilet and the bathroom making moving around as a family impractical and sometimes a little dangerous for little fingers. The toilet dough didn’t work well and I am surprised that no cleaning lady ever notified housekeeping about this issue. We literally had to use the kettle to move the toilet paper. The food choice at the restaurant was nice however it was very limited for children and it was even worse in the room service menu as well as at the bar. We practically had to beg for something salty foods when ordering drinks in the bar as we didn’t want to eat chocolates and chouquettes with our gin and tonic! All that was available as savoury in the afternoon was a platter of cheese or charcuterie, which is nice but what happened to a good old fashion club sandwich? Also, we originally booked a trip with a second room for the children as it was advertised as 50% less for the second room. The ad specified “ have your children stay in a second room”. We then had to call the hotel as we changed our dates, and it was lucky as we discovered that the room were not connected. How can our 4 and 6 year olds sleep in a separate room? This was not clear advertising. Maybe it should have been specified that older children can sleep in the second room which is not connected?? One plus point is the staff at the restaurant, at the bar and at reception were all very kind, polite and helpful. It was a disappointing stay. But note that I did explain all this to reception and the staff very kindly made a gesture towards the bill to make up for the disappointment, and this is much appreciated. Thank you

Excellent choice for a visit to Dijon

Customer review rating 5.0/5

John N. Families - 30/11/2021 Confirmed reviews ALL

This was our first visit to Dijon and we are delighted that we chose the Grand Hôtel for our stay. It is an extremely well located luxury hotel. There is a real attention to detail and super friendly approach from the staff. They could not have been more obliging. The recommendation for (and reservation) for dinner was excellent. Breakfast is not cheap but of an exceptional quality. When booking, my recommendation is to research the price carefully. I normally prefer to go direct to the hotel or the chain for my booking. This time I regretted that because some of the hotel booking sites appeared to be significantly cheaper. Highly recommended.

Dear John N., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the price, the room price the less expensive price is always on our website or Accor website. On other website you will have price from.., and for the same reservation, it will be more interresting on our website. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

great stay

Customer review rating 4.5/5

Charles Couples - 30/11/2021 Confirmed reviews ALL

room very nice, personnel good, location great

Dear Charles d., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Location friendly and value

Customer review rating 4.0/5

Ahmed Couples - 25/11/2021 Confirmed reviews ALL

Amazing cozy hotel, welcoming and well located

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Very nice stay

Customer review rating 5.0/5

Christian B. Solo - 25/11/2021 Confirmed reviews ALL

Well, I was happy overall: - The location is excellent to explore the old town by foot - The hotel staff was very friendly, professional and efficient - The room satisfied my expectations: well designed, calm, clean and comfortable - Healthy breakfast selection I can recommend the Grand Hotel and would certainly stay there again.

Dear Christian Emanuel B., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Fantastic hotel in a great location. The staff were awesome.

Customer review rating 5.0/5

Meredith H. Business - 24/11/2021 Confirmed reviews ALL

I stayed from a Saturday thru Wednesday for a work event. It is a beautiful hotel with a wonderful team for the hotel, restaurant, and bar. It was awesome.

Dear Meredith H., Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Great stay at the Grand Hotel LA CLOCHE, ideally located for a week-end in Dijon

Customer review rating 4.5/5

P. Families - 15/11/2021 Confirmed reviews ALL

Great location, nice rooms, nice restaurant, great service. Ideal location for a family week-end to discover Dijon and visit Bourgogne.

Dear Thierry P., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Early Xmas

Customer review rating 5.0/5

Philip W. Couples - 12/11/2021 Confirmed reviews ALL

Avery pleasant stay from check in to check out

Dear Philip W., We very much appreciate your comments regarding your stay aWe very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Decent 4-star hotel, bad restaurant

Customer review rating 2.0/5

Alexander Families - 01/11/2021 Confirmed reviews ALL

It's a decent four star hotel, not five as advertised. Recent contemporary design re-decoration (instead of a due renovation). Central location, efficient reception, noisy dated aircon in the room, but otherwise OK, hassle-free free wi-fi. The restaurant looks fine, but the food was simply not good. The snails, while a local delicacy, were chewy and had no taste, as if they came from the cheapest supermarket. The bread wasn't fresh (in France!). Both mains, veal and duck, felt like they were prepared at lunch and re-heated for the evening service. At the same time the plating was very pleasant to the eye, and the wine list reads like from a Michelin star restaurant. The food felt like an insult to the gastronomic traditions of the region and to the selection of available wines. There are better hotels around, and certainly better restaurants. Will not return.

Dear Alexander B., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry to learn that your experience at our restaurant did not meet your expectations and we ask you to accept our apologies. Note, however, that all our dishes are made from fresh products and that our raw materials are rigorously selected for their qualities. All our dishes are cooked at the time of ordering, again we are sincerely sorry that the quality of our dishes did not meet your expectations. However, we take all your comments into consideration in order to constantly improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Friendly staff

Customer review rating 4.5/5

Katja K. Friends - 28/10/2021 Confirmed reviews ALL

Hotel was well located. I have problems sleeping if there is noise, but the sounds from the street really couldn't be heard in the room. At first we had a room with a connecting door to another room. But staff quickly organised another room for us, when we informed that we could hear people from that room. Service at the breakfast was excellent. I went to breakfast the second morning and the waiter remembered I drink green tea. That really makes one feel special :-)

Dear Katja K., Thank you for your comments following your stay at Grand Hôtel La Cloche Dijon - MGallery Hôtel Collection. We are delighted to read that you had a pleasant stay, even though we would have preferred your experience to have been even more pleasant with us and that all of our services were up to your expectations. We well noticed your insatisfaction on certains points; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Well located

Customer review rating 4.5/5

Vanessa C. Couples - 26/10/2021 Confirmed reviews ALL

A very pleasant, well appointed hotel with excellent staff. Extremely helpful especially with regard to printing off Passenger Locator Forms. Rooms were cleaned well and promptly.

Dear Vanessa C., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Good location, helpful staff, room layout unusual.

Customer review rating 4.0/5

S. T. Families - 24/10/2021 Confirmed reviews ALL

Overall, we had a nice stay. Staff was very helpful in allowing us to reschedule our stay due to pandemic. They were very responsive and understanding. Location was excellent…we were able to walk to all popular sites.

Dear Leslie T., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery. IWe are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Beautiful location. Awesome breakfast buffet

TripAdvisor rating 5.0/5

TransAtlantic70 07/09/2021 TripAdvisor review

Beyond the location and the breakfast buffet, the room was georgeous with view of Darcy park and plaza as well as the foothills in the distance. Staff were most helpful. Car, which they valet park, was always available at requested time. Location, just across the tram tracks and where both trams intersect was perfect. That plus the most pedestrian friendly city center made everything accessible. We only used the car for sorties out of city. Of 4 different hotels in our 16 day trip, the breakfast buffet was the best by far. Range of options. Service. Etc. And in actual fact, the room was the least expensive of the four

Dear TransAtlantic70, Thank you very much for your comments regarding your stay with us. We are so happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Nice place, good care

TripAdvisor rating 5.0/5

Marc758062 Business - 20/03/2021 TripAdvisor review

One night stop in Dijon before a day of work. Everything went fine, easy to park, a very nice building, room despite on street was very quiet. Service for dinner and breakfast was great, serious about covid protective measures while smiling.

Dear Marc758062, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

Good overnight stay

TripAdvisor rating 5.0/5

bethlauffer 13/08/2020 TripAdvisor review

We really enjoyed the room. Comfortable and modern, organised with care. Breakfast was pleasant in the garden but the service was average We were surprised to find it a buffet during the current time.

Dear bethlauffer, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We propose a buffet for our breakfast according sanitary measure (individual portion, personnel cutlery, flow direction, distanciation respect), we are very that you enjoyed your breakfast. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

A wonderful stay

TripAdvisor rating 5.0/5

ExpatinChina Couples - 05/01/2020 TripAdvisor review

A very good and charming hotel. It has all what is needed and the Grandeur of a Grand Hotel. We found a very accommodating and flexible team and were pleased with room service and bar. We would always come back. Thank you all for a great stay.

Dear ExpatinChina, Thank you very much for your comments regarding your stay with us. We are very happy to read that you enjoy your stay, and thank you again for all the lovely comments regarding our team and our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Operations Manager

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