Novotel Dijon Sud

Novotel Dijon Sud 4 stars

Customer review rating (ALL Rating) 3.7/5 1,449 reviews

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Hotel extras

  • Bar and restaurant with covered terrace and view of the swimming pool

  • Restaurant and wine bar with regional wines, with terrace

  • Charging terminals for electric vehicles

  • Outdoor swimming pool, children's activities and large park

  • Departure point for the Route des Grands Crus, close to the motorway

ALLSAFE approved hotel

Hotel location

Novotel Dijon Sud

11 route de Beaune
21160 MARSANNAY LA COTE
France

GPS:47.279338, 5.007395

Telephone +33 3 80 51 59 00

Fax +33 3 80 51 59 01

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Les Climats - Brasserie Maison

Eat how you want when you want. Simple, healthy and tasty cuisine. Catering available at all times of day to satisfy your appetite. Enjoy a moment of escape in the restaurant, terrace, bar or in your room

Our accommodation(s)

Elegant, contemporary, spacious and very welcoming with every comfort for family stays or a peaceful business stay. Single beds or double queen size bed, two bunk beds or a sofa bed for two children. Located on the ground floor, with contemporary details and refined décor. Very welcoming, for cocooning stays or relaxing after a business day. Double bed, Queen size with sofa bed for one person.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,449 reviews

TripAdvisor Rating  3.5/5  274 reviews

price quality OK

Customer review rating 3.5/5

D F. B. Families - Confirmed reviews ALL

well located, nice & friendly staff, good breakfast, only comment was that our room was outdated and needed some refreshment

Dear DOMINIK C., We very much appreciate your comments regarding your stay at the Novotel Dijon Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good staff

Customer review rating 3.0/5

Jenna Business - Confirmed reviews ALL

Aircon in the room was too hot at some point

Dear JENNA S., Thank you for taking the time to tell us about your experience at the Novotel Dijon Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Exactly as expected

Customer review rating 3.5/5

Roger Solo - Confirmed reviews ALL

I have stayed at numerous Novotel in France, so knew what to expect - good location, clean rooms, decent food - and this one met all my expectations

Dear ROGER W., We very much appreciate your comments regarding your stay at the Novotel Dijon Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good location, very comfortable mattress

Customer review rating 4.0/5

Alec B. Solo - Confirmed reviews ALL

I enjoyed the unusual decor of this novotel- retro 60s style colours and furnishing in the restaurant. although the room felt a little dated, the bathroom was clean and modern, and the bed very comfortable, slept very well.

Dear ALEC B., We very much appreciate your comments regarding your stay at the Novotel Dijon Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Falling short

Customer review rating 2.0/5

Bml Couples - Confirmed reviews ALL

This Novotel was recommended by friends, especially as it has a secure car park. It is well located and the car park seems pretty secure. The hotel room itself was fine, check-in was very efficient having checked in in advance using the ALL system. However, the room had been inadequately serviced, as there were no sanitary bags in the WC and only 3 tea bags for refreshments. The fridge is empty as a matter of environmental policy (no plastic bottles) but surely the Accor Group can organise glass bottles, like the ones serving still water in the restaurant. There were 2 coach tours staying the night we stayed. That made the restaurant very busy, and although we asked whether there would be enough staff to serve everyone and were reassured that there were, in fact the restaurant staff were over-stretched and struggling to cope, though they worked very hard. Most annoying was the price of the wine - we were encouraged by the waitress to try a local wine and accepted on the assumption it would be cheaper than those listed. It was c.50% more expensive. The final dissatisfaction was that one of the buses was parked right outside our bedroom window and the bus started its engine and passengers started congregating around 6am making it impossible to sleep, especially as we had to leave the window open as the room was too hot. Surely, buses in such circumstances would be better instructed to wait at the front of the hotel to avoid disturbing everyone else staying at the hotel. My final note is that, having read the reviews prior to booking, I noticed that the Hotel's responses are identical, only varying depending on a good/bad review. That is not the sort of feedback that makes it look as if Novotel cares one jot about the criticisms it receives.

Dear BARRY L., Thank you for taking the time to tell us about your experience at the Novotel Dijon Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 462 reviews 7.9/10 Location
  • 1,568 reviews 4.8/10 Room
  • 1,200 reviews 7.1/10 Service
  • 22 reviews 5.7/10 WiFi
  • 880 reviews 3.6/10 Food
  • 852 reviews 3.8/10 Comfort
  • 848 reviews 4.8/10 Breakfast
  • 537 reviews 4/10 Cleanliness

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