ibis Styles Krakow Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 2,105 reviews

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Description

Hotel extras

  • Hotel located in the city centre.

  • Free high-speed and wireless internet connection.

  • Underground parking on site.

  • Chill #53 cafe & bar with local products.

  • Pets are welcome.

Our accommodation(s)

Book this hotel
Room 1

Our modern rooms have two large, comfortable beds, 43 inches LCD TV, high speed wireless internet and a work space. Bathroom with heated floor and shower guarantee a pleasant stay.

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Most of the accommodation: Corner Room

Modernly designed room with comfortable bed and sofa, 43 inches LCD TV, high speed wireless internet and a place to work. Functional bathroom with heated floor will guarantee an ideal family stay.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Modern room on upper floor faceing a quiet green area offers comfortable double bed, LCD TV, coffee/tea set, minifridge, Internet and place to work and functional bathroom with heated floor.

  • Views:

    Garden View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Modern room on upper floor faceing a quiet green area offers comfortable twin beds, LCD TV, coffee/tea set, minifridge, Internet and place to work and functional bathroom with heated floor.

  • Views:

    Garden View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

ibis Styles Krakow Centrum

Mogilska 53
31-545 CRACOW
Poland

GPS:50.06655, 19.96827

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 259 rooms
  • 5 rooms for people with reduced mobility
  • 26 family rooms
  • 26 connecting rooms
  • 259 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Dutch
  • Polish

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Bicycles with children''s seats
  • Children''s library
  • Play area
  • Children''s TV Channels
  • On site
  • Indoor parking
  • Private
  • 179 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.4 ft
  • Parking pricing: 14.87 € 65 PLN Per day

  • Parking for a month

Services & equipment

  • Electric car recharging units 22 kVA

CHILL

Chill Bar is a space that adapts to the time of day. The place was created out of passion for aromatic coffee, good food and drinks with a local twist.

Cooking style
European
Chef name
Michal Kopcinski
Capacity
150
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Chill Bar is a space that adapts to the time of day. The place was created out of passion for aromatic coffee, good food and drinks with a local twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,105 reviews

Customer review rating 1.0/5

Mark L. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Christopher S. Business - Confirmed reviews ALL

Dear Christopher, Thank you very much for your kind and heartfelt feedback. It was a pleasure to assist you during your stay, and I am very glad that I could help make a difficult situation a little easier for you and your wife. Your words mean a great deal to me, and I truly appreciate your special mention. I am also pleased to hear that you enjoyed the cleanliness of your room, breakfast and our hotel’s sustainability approach. I hope you are feeling much better now, and I sincerely hope we will have the pleasure of welcoming you and your wife again to Ibis Styles Kraków Centrum. Warm regards, Gabriella-Reception Ibis Styles Kraków Centrum

Customer review rating 5.0/5

Rosy A. Business - Confirmed reviews ALL

Dear Rosy, Thank you for your wonderful and detailed feedback! We are delighted that you enjoyed your extended stay with us and appreciated the convenient tram connection, comfortable bed, our service-oriented team, restaurant atmosphere, laundry service and food, as well as the breakfast selection. It is especially pleasing to hear that you enjoyed our water and coffee facilities and appreciated our sustainability efforts. We hope to welcome you back on your next business trip to Kraków! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Annemarie G. Couples - Confirmed reviews ALL

Dear AnneMarie, Thank you for your wonderful feedback! We are delighted that you appreciated our convenient location and easy tram connections to Kraków’s key areas, as well as the helpfulness of our team and our breakfast. We are also glad you liked the refillable water carafe and our approach to reducing single-use packaging. We hope to welcome you back to Ibis Styles Kraków Centrum on your next visit to Kraków! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 2.5/5

Peter V. Couples - Confirmed reviews ALL

Dear Peter, Thank you for sharing your detailed feedback. We appreciate your positive comments about the WiFi and the generally quiet atmosphere of the hotel. We have taken note of your comments regarding the breakfast selection, particularly the limited variety of savoury vegetarian options, and will share these suggestions with our breakfast team. We have also noted your feedback regarding the friendliness of our team and recognition of ALL members, which we will pass on to the relevant departments. Regarding the location, our hotel is well connected to the city centre by tram, with the tram stop located directly in front of the hotel, providing a quick and convenient connection to the Old Town and other central areas. We hope to have the opportunity to provide you with a more positive experience in the future. Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 4.0/5

Christopher S. Business - Confirmed reviews ALL

I was attending a conference and became ill with a back complaint. My wife contacted the receptionist (Gabriella) who was very helpful and organised a taxi and spoke to the local hospital who diagnosed my problem. Gabriella went far beyond what was expected of her and was very helpful and kind.

Dear Christopher, Thank you very much for your kind and heartfelt feedback. It was a pleasure to assist you during your stay, and I am very glad that I could help make a difficult situation a little easier for you and your wife. Your words mean a great deal to me, and I truly appreciate your special mention. I am also pleased to hear that you enjoyed the cleanliness of your room, breakfast and our hotel’s sustainability approach. I hope you are feeling much better now, and I sincerely hope we will have the pleasure of welcoming you and your wife again to Ibis Styles Kraków Centrum. Warm regards, Gabriella-Reception Ibis Styles Kraków Centrum

Customer review rating 5.0/5

Rosy A. Business - Confirmed reviews ALL

I stayed for 10 nights for work. Bed was comfy, facilities made me feel at home (the restaurant furniture) , service was good (attention, cleaning and quick time for laundry), food at night was great. good options for breakfast too.

Dear Rosy, Thank you for your wonderful and detailed feedback! We are delighted that you enjoyed your extended stay with us and appreciated the convenient tram connection, comfortable bed, our service-oriented team, restaurant atmosphere, laundry service and food, as well as the breakfast selection. It is especially pleasing to hear that you enjoyed our water and coffee facilities and appreciated our sustainability efforts. We hope to welcome you back on your next business trip to Kraków! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Annemarie G. Couples - Confirmed reviews ALL

This hotel is to the east of the centre, with very easy tram access to the station, Stare Miasto, Wawel, Kazimierz, Stare Podgorze, and out to the east. Excellent location, very helpful staff and decent breakfast (though we only opted for this once and tried some other places too).

Dear AnneMarie, Thank you for your wonderful feedback! We are delighted that you appreciated our convenient location and easy tram connections to Kraków’s key areas, as well as the helpfulness of our team and our breakfast. We are also glad you liked the refillable water carafe and our approach to reducing single-use packaging. We hope to welcome you back to Ibis Styles Kraków Centrum on your next visit to Kraków! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 2.5/5

Peter V. Couples - Confirmed reviews ALL

The breakfast was very meat-oriented, even the strawberry pancakes tasted like smoked meat. Not much choice for vegetarians. The location is far from the city center, 30+ minutes walk - the name of the hotel does not reflect the reality. We could hear some door slamming from the hallway, but otherwise it was pretty quiet.

Dear Peter, Thank you for sharing your detailed feedback. We appreciate your positive comments about the WiFi and the generally quiet atmosphere of the hotel. We have taken note of your comments regarding the breakfast selection, particularly the limited variety of savoury vegetarian options, and will share these suggestions with our breakfast team. We have also noted your feedback regarding the friendliness of our team and recognition of ALL members, which we will pass on to the relevant departments. Regarding the location, our hotel is well connected to the city centre by tram, with the tram stop located directly in front of the hotel, providing a quick and convenient connection to the Old Town and other central areas. We hope to have the opportunity to provide you with a more positive experience in the future. Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Carole M. Business - Confirmed reviews ALL

Excellent

Dear Carole, Thank you for your excellent feedback! We are delighted that you appreciated our convenient location with the tram stop right outside the hotel, as well as your beautiful room and the service provided by our team. We hope to welcome you back to Ibis Styles Kraków Centrum soon! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Jackie H. Business - Confirmed reviews ALL

The hotel was very stylish and pleasant

Dear Jackie, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the stylish atmosphere of our hotel and found your stay pleasant. We also appreciate your positive comments regarding our team, cleanliness, WiFi and commitment to sustainability. We hope to have the pleasure of welcoming you back to Ibis Styles Kraków Centrum in the future. Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 3.5/5

Clare D. Business - Confirmed reviews ALL

Everything worked well except for the air conditioning. It made regular tapping noises, like a woodpecker throughout the night. The night porter did attend when called and the security colleague opened the window after the AC was turned off. I was grateful it wasn't in high summer but it was still too hot for me overnight which affected my sleep

Dear Clare, Thank you for sharing your detailed feedback. We are pleased that you found our location convenient and appreciated the practical aspects of your stay, as well as our approach to reducing disposable packaging. We have also noted your comments regarding the air conditioning and the noise it caused during the night. We are glad our team was able to assist when contacted, and we will share this feedback with the relevant department for further attention. We hope to welcome you back to Ibis Styles Kraków Centrum for a more comfortable stay. Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Vitalii I. Business - Confirmed reviews ALL

All good

Dear Vitalii, Thank you for your positive feedback! We are delighted to hear that everything was to your satisfaction. We hope to welcome you back to Ibis Styles Kraków Centrum soon! Ibis Styles Kraków Centrum Team

Customer review rating 4.0/5

Decebal C. B. Couples - Confirmed reviews ALL

The hotel stay was pleasant, especially thanks to the very convenient location. Being close to the city center made it easy to quickly reach the main attractions, and the tram lines right in front of the hotel made getting around even simpler. The room was clean and quiet, despite the busy area, and the staff proved to be friendly and prompt. It is not a luxury hotel, but it offers the necessary comfort and excellent access to transport and city life, making for a very good stay overall.

Dear Decebal C. B., Thank you for sharing your detailed feedback! We are delighted that you enjoyed the convenient location, with the tram lines right in front of the hotel making it easy to explore Kraków and reach the main attractions. It is also great to hear that you appreciated the clean and quiet room, as well as the friendly and helpful team. We are pleased that the hotel provided the comfort and convenient access you were looking for during your stay. We hope to welcome you back to Ibis Styles Kraków Centrum in the future! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Henry A. Couples - Confirmed reviews ALL

We informed the staff in advance that we were celebrating our annual wedding anniversary. They left 2 pieces of cheese cake and a warm note in our room. We were so delighted! We stayed in 3 hotels in this trip and this was the only one which offered us this treat. We also stayed in Hampton by Hilton in Oswiecim and Ibis Styles Warsaw City and they did nothing. The hotel was fantastic and well located.

Dear Henry, Thank you for sharing such a lovely review! We are delighted that you enjoyed your stay and appreciated our convenient location, friendly team and the little surprise prepared for your wedding anniversary. It was our pleasure to make this special occasion even more memorable, and we are very happy to know that the cheesecake and personal note brought you joy. We hope to welcome you back to Ibis Styles Kraków Centrum for many more special occasions! Best regards, Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Gillian F. Business - Confirmed reviews ALL

Very nice stay- super clean and comfortable room, breakfast was lovely

Dear Gillian, Thank you for your lovely feedback! We are delighted that you enjoyed your stay, especially the clean and comfortable room, delicious breakfast and convenient location. It is wonderful to hear that our reception team made a positive impression. We will be happy to share your kind words with them. We hope to welcome you back to Ibis Styles Kraków Centrum on your next visit to Kraków! Ibis Styles Kraków Centrum Team

Customer review rating 4.0/5

Jacqueline R. Business - Confirmed reviews ALL

I enjoyed my stay. The hotel is well-located close to the tram stop. I was disappointed at the lack of gluten free options for breakfast.

Dear Jacqueline, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your stay and appreciated our convenient location close to the tram stop. We also appreciate your comment regarding the gluten-free breakfast options. We will share your suggestion with our breakfast team as we continue to improve and expand our breakfast offering. We hope to welcome you back to Ibis Styles Kraków Centrum in the future! Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Maria M. Friends - Confirmed reviews ALL

1 minutes walk from the trams, which was great for going into the Old Town and other areas within Krakow as it is slightly out of the centre, but easy to get into the centre (3-4 stops away). Hotel is modern inside. Rooms were a good size. Clean and very comforable bed. There is an ironing room on Floor 1 to use. Nice bar/restaurant area. Breakfast was more continental style, with just a couple of hot options; scrambled egg & sausages. Coffee /tea/juices/water also available at breakfast. Staff were very helpful. The rooms don't have kettles/drinks within room, there is a machine by the lift areas and a water machine there too.

Dear Maria, Thank you for your detailed feedback! We are delighted that you appreciated our convenient location, just a short walk from the tram stop, as well as the modern interiors, spacious and clean rooms, comfortable beds and helpful team. We are also pleased that you enjoyed our bar and restaurant area and found the ironing room and the tea, coffee and water stations on each floor useful during your stay. Thank you as well for sharing your observations about the breakfast selection. We will pass your feedback to our breakfast team. We hope to welcome you back to Ibis Styles Kraków Centrum in the future! Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Lynne O. Business - Confirmed reviews ALL

The room was clean, very comfortable, quiet and all the staff were extremely friendly and helpful. My only negative issue is that I would have liked to have had a kettle to have a cup of tea in my room in the morning.

Dear Lynne, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed a clean, comfortable and quiet room and that our friendly and helpful team made your stay even more enjoyable. Regarding the kettle, these are available in our Superior rooms. We appreciate your feedback and hope to welcome you back to Ibis Styles Kraków Centrum soon! Ibis Styles Kraków Centrum Team

Customer review rating 4.0/5

Karen T. Business - Confirmed reviews ALL

This hotel was well located and very clean. I was surprised to have no kettle, coffee machine or fridge, even though it was a standard room. Despite this, there were tea & coffee facilities by the lift on each floor and an ironing room on the 1st floor. Would stay again for a short business trip

Dear Karen, Thank you for sharing your detailed feedback. We are pleased to hear that you appreciated our convenient location, cleanliness, comfortable room and bed, as well as the tea and coffee facilities and ironing room available in the hotel. Regarding the room amenities, kettles and refrigerators are available in our Superior rooms, while standard rooms do not include these facilities. We are glad that the shared stations on each floor were a useful alternative during your stay. We also appreciate your comment regarding the service at the restaurant and will share this feedback with the relevant team. We hope to welcome you back for another business stay at Ibis Styles Kraków Centrum! Ibis Styles Kraków Centrum Team

Customer review rating 3.5/5

Fiona C. F. Business - Confirmed reviews ALL

The breakfast could have been better. Great the first morning.. Then scrambled eggs undercooked Porridge = just warm milk. That was disappointing. But staff friendly and kind. 😊 Also... 3 of us stayed single rooms we all had different € prices!???

Dear Fiona, Thank you for sharing your feedback. We are pleased to hear that you appreciated the cleanliness, comfort, convenient location and friendly, kind team. 😊 We also appreciate your comments regarding the breakfast, particularly the scrambled eggs and porridge. We will share this feedback with our breakfast team to help improve the consistency of the breakfast experience. Regarding the different room rates, prices may vary depending on the booking date, rate type, availability and conditions selected at the time of booking. We hope to welcome you back to Ibis Styles Kraków Centrum in the future! Ibis Styles Kraków Centrum Team

Customer review rating 4.5/5

Sara L. Business - Confirmed reviews ALL

Great hotel. Stylish, clean and comfortable beds. Improvements to be made in breakfast. Porridge was a bowl of milk on 3 out of 4 mornings. Scrambled eggs on one morning also very undercooked. A designated gluten free section is advisable, not labelled as "healthy breakfast". Although I could get gf bread when asked.

Dear Sara, Thank you for sharing your detailed feedback. We are delighted that you enjoyed the stylish and clean hotel, comfortable beds and convenient tram access. We also appreciate your comments regarding the breakfast, including the porridge, scrambled eggs and gluten-free options. We will share this feedback with our breakfast team, including the suggestion of a clearly designated gluten-free section. We are glad our team was able to provide gluten-free bread upon request and hope to welcome you back to Ibis Styles Kraków Centrum in the future. Ibis Styles Kraków Centrum Team

Customer review rating 4.0/5

Laura D. Business - Confirmed reviews ALL

Amazing hotel, so close to the tram stop and the conference centre I had to go to everyday. Clean, spacious rooms and great staff. The only negative I have is the lack of light in the bedroom, even with all the lights on it felt dull and like winter. I struggled to get ready as couldn’t see what I was doing properly.

Dear Laura, Thank you for sharing your feedback! We are delighted that you enjoyed our convenient location, close to the tram stop and conference centre, as well as the spacious, clean rooms and friendly team. We also appreciate your comments regarding the room lighting and will share this feedback with the relevant team. It is wonderful to hear that you appreciated our approach to room cleaning and sustainability. We hope to welcome you back to Ibis Styles Kraków Centrum in the future! Ibis Styles Kraków Centrum Team

Customer review rating 5.0/5

Lionel N. Solo - Confirmed reviews ALL

Amazing and one of the kind room

Dear Lionel, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and especially appreciated the unique character of your room. It is also great to know that you had a positive experience with our team, cleanliness, Wi-Fi and overall comfort. We truly appreciate your continued trust in Accor and ALL – Accor Live Limitless. We hope to have the pleasure of welcoming you back to Ibis Styles Kraków Centrum soon! Ibis Styles Kraków Centrum Team

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