Mercure Krakow Fabryczna City

Customer review rating (ALL Rating) 4.7/5 1,347 reviews

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Fabryczna 13, 31-553 KRAKOW, Poland

Description

Hotel extras

  • rooms and apartments with kitchen on offer for families and long stays

  • free access: outdoor fitness area, pool, saunas, salt cave- Fabryka CIAO

  • restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Browar Nowa Wytwórnia, café and bar

  • Green Key Certificate means Eco Responsibility and Sustainable Development

  • Vodka Factory Museum *ticket includes tasting

Our accommodation(s)

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Hotel location

Mercure Krakow Fabryczna City

Fabryczna 13
31-553 KRAKOW
Poland

GPS:50.06325, 19.97268

Telephone
Fax +48 12 395 14 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DESTILO

DESTILO is one of the 6 unique gastronomic concepts of Factory City. In the morning it offers a delicious breakfast, a range of local products and regional and international cuisine in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,347 reviews

TripAdvisor Rating  4.0/5  35 reviews

Wonderful hotel with great facilities

Customer review rating 5.0/5

Daphne Families - Confirmed reviews ALL

We absolutely loved our stay in the hotel. The suite was fantastic. Our son loved the swimming pool. The choice of restaurants on the venue were amazing. We are definitely coming back!

Dear Daphne V., It was a pleasure to have you stay with us at the MERCURE Krakow Fabryczna City. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we can't wait to welcome you back to Kraków again soon. Sincerely, Karolina Gawryś Guest Relations Supervisor

Great stay

Customer review rating 4.5/5

Ruth B. Families - Confirmed reviews ALL

Very friendly hotel with great facilities. Good deal on the second room with 50% discount so it was great to have the convenience of 2 separate rooms for a family of 4. Location a little out of town but great facilities on site including restaurant, cafes, bars and shops. Pool was great too.

Good Stay

Customer review rating 5.0/5

Iryna Families - Confirmed reviews ALL

We spent 2 wonderful day together with this hotel and really loved everything. We were especially pleased with the service and friendly people working in this hotel. We will definitely come back someday.

Dear Iryna M., It was a pleasure to have you stay with us at the MERCURE Krakow Fabryczna City. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we can't wait to welcome you back to Kraków again soon. Sincerely, Karolina Gawryś Guest Relations Supervisor

Perfect location, great rooms and a choice of restaurants

Customer review rating 5.0/5

Rudi Business - Confirmed reviews ALL

We had meetings just across the street from the hotel, so it's very convenient to be able to walk to the offices, and back to the hotel. The hotel also serves a great breakfast and there are a couple of restaurants available so no need to go into town for dinner.

Dear Mr. Rudi, Thank you very much for the positive review, we are so glad that our hotel was able to make your stay an enjoyable one. We look forward to welcoming you back again very soon. Best regards, Hotel Mercure Fabryczna Team

Comfortable, Clean, and Modern with Good Service

Customer review rating 5.0/5

Janos Solo - Confirmed reviews ALL

I had a good stay here. The room was clean, modern, and well-kept, meeting my expectations. My request for a higher-floor room was accommodated, which I appreciated. The staff I interacted with were polite and professional. The small sauna area was a nice extra for a bit of relaxation. Overall, a solid choice for a comfortable stay.

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Other web-users rate our hotel

  • 531 reviews 8.2/10 Location
  • 872 reviews 8.4/10 Room
  • 634 reviews 8.5/10 Service
  • 29 reviews 7/10 WiFi
  • 553 reviews 9.1/10 Breakfast
  • 464 reviews 8.5/10 Food
  • 436 reviews 8.6/10 Comfort
  • 416 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.