Mercure Krakow Fabryczna City

Customer review rating (ALL Rating) 4.7/5 1,339 reviews

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Description

Hotel extras

  • rooms and apartments with kitchen on offer for families and long stays

  • free access: outdoor fitness area, pool, saunas, salt cave- Fabryka CIAO

  • restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Browar Nowa Wytwórnia, café and bar

  • Green Key Certificate means Eco Responsibility and Sustainable Development

  • Vodka Factory Museum *ticket includes tasting

Our accommodation(s)

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Hotel location

Mercure Krakow Fabryczna City

Fabryczna 13
31-553 KRAKOW
Poland

GPS:50.06325, 19.97268

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DESTILO

DESTILO is one of the 6 unique gastronomic concepts of Factory City. In the morning it offers a delicious breakfast, a range of local products and regional and international cuisine in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,339 reviews

TripAdvisor Rating  4.0/5  35 reviews

Lovely modern hotel

Customer review rating 5.0/5

Craig D. Couples - Confirmed reviews ALL

Stayed here for 3 nights, lovely clean hotel with great leisure facilities, rooms and resturant.

Dear Mr. Craig, Thank you for staying with us at Mercure Fabryczna City and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again! Best regards, Hotel Mercure Fabryczna City

Very pleasant stay

Customer review rating 5.0/5

Vendula Friends - Confirmed reviews ALL

We've been accomodated in for just a one night. All the receptionists were very helpful when we needed some help. The room was cosy and clean. The fridge was not freezing that much but it was not a big deal for us.

Dear Vendula K., We very much appreciate your comments regarding your stay at the Mercure Krakow Fabryczna City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kraków Fabryczna City Team

Overall great experience in Krakow

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

New facilities in a modern quarter just outside of downtown Krakow (10min by public transport). Good breakfast, great restaurants at the hotel and in the same building. Room is spacious and clean, service regular. Parking options available. However, no EV changer at the hotel, the one nearby doesn’t work (charges one‘s bank card, not the car). Swimming pool & saunas occupied by gym visitors and swimming schools.

Dear Matuzova i., We very much appreciate your comments regarding your stay at the Mercure Krakow Fabryczna City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kraków Fabryczna City Team

Great stay

Customer review rating 4.5/5

Mats O. Business - Confirmed reviews ALL

Very good, great room, good brakfast and nice staff.

Dear Mr. Mats, Thank you for choosing Mercure Fabryczna City and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Kraków. Best regards, Hotel Mercure Fabryczna Team

Perfect for business trips

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Everything was comfortable. Perhaps it makes sense to add more tables in the breakfast area

Dear Artak O., We very much appreciate your comments regarding your stay at the Mercure Krakow Fabryczna City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Kraków Fabryczna City Team

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Other web-users rate our hotel

  • 535 reviews 8.2/10 Location
  • 878 reviews 8.4/10 Room
  • 636 reviews 8.5/10 Service
  • 28 reviews 6.6/10 WiFi
  • 558 reviews 9/10 Breakfast
  • 468 reviews 8.4/10 Food
  • 443 reviews 8.7/10 Comfort
  • 415 reviews 8.5/10 Amenities

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