Mercure Krakow Fabryczna City

Customer review rating (ALL Rating) 4.7/5 1,269 reviews

Mercure Krakow Fabryczna City - Image 1
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Hotel extras

  • rooms and apartments with kitchen on offer for families and long stays

  • free access: outdoor fitness area, pool, saunas, salt cave- Fabryka CIAO

  • restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Browar Nowa Wytwórnia, café and bar

  • Conference center with a total area of 2200 m2 and a large monitored garage

  • Vodka Factory Museum *ticket includes tasting

Our accommodation(s)

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Hotel location

Mercure Krakow Fabryczna City

Fabryczna 13
31-553 KRAKOW

GPS:50.06325, 19.97268

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


DESTILO is one of the 6 unique gastronomic concepts of Factory City. In the morning it offers a delicious breakfast, a range of local products and regional and international cuisine in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,269 reviews

TripAdvisor Rating  3.5/5  31 reviews

Excellent hotel

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

Overall very good. The only exception was on the penultimate night, there was a noisy person in another room effecting my sleep. The hotel security swiftly dealt with this.

Great Hotel

Customer review rating 5.0/5

Wojciech Families - Confirmed reviews ALL

What a great hotel! Nice people , amazing place and a good food.

Excellent service, well located

Customer review rating 5.0/5

Jorge Business - Confirmed reviews ALL

Service and staff were amazing.

Dear Maria Julia I., Thank you for choosing Mercure Fabryczna City and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Kraków Sincerely, Karolina Gawryś Guest Relations Supervisor


Customer review rating 5.0/5

Marcin Business - Confirmed reviews ALL

Darmowy upgrade do apartamentu. Mily checkin

Szanowny Panie Marcinie, Dziękujemy za wybór hotelu Mercure Fabryczna City oraz za podzielenie się wrażeniami dotyczącymi pobytu. Mamy nadzieję, że odwiedzi nas Pan ponownie i kolejny pobyt przyniesie również tylko pozytywne wspomnienia. Z poważaniem, Karolina Gawryś Guest Relations Supervisor

One of the best Mercures I stayed in.

Customer review rating 5.0/5

Bart Business - Confirmed reviews ALL

Good location, service, room, breakfast, swimming pool.

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Other web-users rate our hotel

  • 500 reviews 8/10 Location
  • 772 reviews 8.5/10 Room
  • 580 reviews 8.6/10 Service
  • 23 reviews 7.7/10 WiFi
  • 491 reviews 9.2/10 Breakfast
  • 441 reviews 8.6/10 Food
  • 396 reviews 8.6/10 Amenities
  • 395 reviews 8.7/10 Comfort

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