Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,354 reviews

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Description

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

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Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,354 reviews

Customer review rating 3.5/5

Marek S. Families - Confirmed reviews ALL

Great location and staff. Positive> Room : comfortable bed, pillows. Very good breakfasts. Negative> poor air circulation and AC in room. Aged equipment in the gym. Overall: recommended and worth another visit.

Dear Marek, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, friendly staff, comfortable room, and breakfast selection. It is always rewarding to know that our guests have had a pleasant stay with us. We also appreciate your comments regarding the room ventilation and gym equipment. Feedback such as yours is invaluable and helps us identify areas where we can continue to improve. Thank you for your recommendation. We are pleased to know that you consider us worth another visit, and we look forward to welcoming you back in the future. Oktawia Smoter Guest Experience Specialist

Customer review rating 4.0/5

Wilczewski L. Families - Confirmed reviews ALL

Good location, nice service, good food, clean room and facilities. Nice swimming pool but could be bigger just like our room. Charging extra for carpark I think it's too much. View from the window straight on the Wawel and Wisła.

Dear L., Thank you for taking the time to share your feedback! We are delighted to hear that you enjoyed our location, the view of Wawel Castle and the Vistula River, as well as the cleanliness, food, service, and swimming pool. It is wonderful to know that these aspects contributed to a pleasant stay. We also appreciate your comments regarding the room size, pool size, and parking fee. Guest feedback is very valuable to us and helps us continuously improve our services. We hope to have the pleasure of welcoming you again in the future. Oktawia Smoter Guest Experience Specialist

Customer review rating 4.5/5

Walter T. Couples - Confirmed reviews ALL

Ok

Dear Mr. T., Thank you very much for your high rating! We are delighted to know that you had a positive experience during your stay with us. Your feedback is greatly appreciated and serves as a wonderful motivation for our entire team. We hope to have the pleasure of welcoming you again in the future. Oktawia Smoter Guest Experience Specialist

Customer review rating 5.0/5

Wojciech B. Business - Confirmed reviews ALL

Great service great product, great location

Panie Wojciechu, serdecznie dziękujemy za tak pozytywną opinię! Bardzo się cieszymy, że docenił Pan naszą obsługę, lokalizację oraz jakość oferowanych usług. Takie słowa są dla naszego zespołu ogromną motywacją do dalszej pracy. Mamy nadzieję, że będziemy mieli przyjemność gościć Pana ponownie w przyszłości! Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Nicola A. G. Solo - Confirmed reviews ALL

Very good. Loved it

Dear Nicola, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our central location, cleanliness, and overall experience. It is especially rewarding to know that you loved your stay with us. We truly appreciate your kind words and hope to have the pleasure of welcoming you again in the future! Oktawia Smoter, Guest Experience Specialist

Other web-users rate our hotel

  • 1,339 reviews 9.3/10 Location
  • 1,313 reviews 7.8/10 Room
  • 1,543 reviews 9.4/10 Service
  • 15 reviews 6.5/10 WiFi
  • 934 reviews 9.4/10 Breakfast
  • 846 reviews 8.7/10 Food
  • 626 reviews 7.4/10 Comfort
  • 496 reviews 8.5/10 Cleanliness

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