Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,301 reviews

Novotel Krakow Centrum - Image 1
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Description

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

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Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,301 reviews

Customer review rating 5.0/5

Lukasz K. Business - Confirmed reviews ALL

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Panie Łukaszu, dziękujemy za pozostawienie opinii. Cieszymy się, że pobyt spełnił Pana oczekiwania. Mamy nadzieję, że będziemy mieli przyjemność gościć Pana ponownie w przyszłości. Oktawia Smoter, Guest Experience Specialist

Customer review rating 4.5/5

Jane J. Couples - Confirmed reviews ALL

We enjoyed our stay for the four days we were there. Very impressed with Krakow one of the cleanest cities we have ever visited.

Dear Ms. J., Thank you very much for your lovely review. We are delighted to hear that you enjoyed your stay with us and that our central location and staff made a positive impression. It’s also wonderful to know that Kraków left such a great impression on you, we couldn’t agree more! We truly hope to welcome you back for another stay in the future. Oktawia Smoter, Guest Experience Specialist

Customer review rating 4.0/5

I-ling L. Families - Confirmed reviews ALL

The room was nice except for the A/C control very bright even when it is OFF and the noise, we could hear everything outside. We skipped it during our stay but I didn't get the extra points. Can you check please ? For the pool, it would have been nice to have the bathrobe and slippers in the room.

Dear I-Ling L., Thank you very much for your detailed feedback. We are pleased to hear that you appreciated our location by the river, as well as the short walking distance to the Castle and Planty Park. It is also wonderful to know that your family enjoyed the room and that you were able to relax in our wellness area with the pool and sauna after your day trips. Thank you as well for your comments regarding the A/C control. We have taken note of these points. Regarding housekeeping, we have thoroughly checked our system and can confirm that the cleaning service was not missed or skipped during your stay. The room was serviced in line with our standard procedures. We appreciate you bringing all of this to our attention and hope to have the pleasure of welcoming you again in the future. Oktawia Smoter, Guest Experience Specialist

Customer review rating 4.5/5

Philip D. Couples - Confirmed reviews ALL

Very enjoyable and pleasant. Staff were friendly and very helpful.

Dear Philip, thank you for your kind review! We’re delighted to hear that you had an enjoyable and pleasant stay, and that you appreciated both our location and the friendliness and helpfulness of our staff. We hope to have the pleasure of welcoming you again soon! Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Frank M. D. Business - Confirmed reviews ALL

Modern and neat hotel, friendly staff and service. Located close to the spectacular town center with a stunning view of Wawel Castle ans the Vistula river.

Dear Frank, thank you for your kind review! We’re delighted to hear that you enjoyed our modern and neat hotel, as well as the friendliness of our staff. Our location is indeed one of our highlights, and we’re glad you appreciated the views of Wawel Castle and the Vistula River. We hope to have the pleasure of welcoming you again soon! Oktawia Smoter, Guest Experience Specialist

Other web-users rate our hotel

  • 1,299 reviews 9.3/10 Location
  • 1,291 reviews 7.8/10 Room
  • 1,513 reviews 9.3/10 Service
  • 14 reviews 6.2/10 WiFi
  • 924 reviews 9.4/10 Breakfast
  • 842 reviews 8.6/10 Food
  • 618 reviews 7.4/10 Comfort
  • 490 reviews 8.4/10 Cleanliness

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