Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,696 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

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Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,696 reviews

TripAdvisor Rating  4.5/5  2,454 reviews

Certificate of excellence 2023

Great location

TripAdvisor rating 5.0/5

JuneG388 TripAdvisor review

We stayed here with a tour group with Riviera Travel. The hotel has a great location, the beds are very comfortable and breakfast had a good choice. We ate in the restaurant on one evening and the food was very nice. Special mention to our waitress Olena who was very welcoming, professional and helpful. She is an asset to the hotel.

Service level depends on who you are talking to…

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Bad service during initial check-in - my room was facing noisy street and I was refused to change that, claiming that there are no rooms available. I also received no room upgrade as gold All Accor member. Luckily meanwhile receptionist has been changed and new one was willing to help and solve the problem and I received upgraded quiet room on higher floor - all depends on person and willingness to support…

A good getaway hotel

TripAdvisor rating 4.0/5

Sherpa01158420078 TripAdvisor review

The location of the hotel is fantastic, close to Wawel Castle. The view from the window of the most important part of the city and the passing ships - very nice. A budget room, but if you come as a tourist, it is completely sufficient. The restaurant is nice, but the food is average.

Great location

Customer review rating 4.5/5

Deborah D. Couples - Confirmed reviews ALL

The hotel in a good location. Staff seemed happy and friendly. Only bad thing the bath towels are small

Dear Deborah! Thank You for leaving such positive feedback about Your last stay! I'm glad the hotel met Your expectation and You spend wonderful time here. Thank You for appreciating our services and staff, it's really motivating! We are looking forward to host You again during another travel to Kraków city! Best regards -Ania, Guests Experience Specialist

Good location, only fe minutes to Waweland old town

Customer review rating 4.5/5

Filip Families - Confirmed reviews ALL

Very good and nice service the fitness area need refreshment like suana.

Dear Filip! Thank You for leaving such positive feedback about Your last stay! I'm glad the hotel met Your expectation and You spend wonderful time here. Thank You for appreciating our services and staff. With classic status Ypu are receiving special member rate and points for each stay. With higher status You will receive additional upgrades, welcome drink, late check-out and much more. We are looking forward to host You again during another travel to Kraków city! Best regards -Ania, Guests Experience Specialist

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Other web-users rate our hotel

  • 1,064 reviews 9.2/10 Location
  • 1,022 reviews 7.9/10 Room
  • 1,231 reviews 9.3/10 Service
  • 18 reviews 7.9/10 WiFi
  • 895 reviews 9.4/10 Breakfast
  • 361 reviews 8.2/10 Cleanliness
  • 345 reviews 7.5/10 Amenities
  • 325 reviews 7.3/10 Pool

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