Novotel Krakow Centrum

Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,421 reviews

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Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW

GPS:50.054624, 19.925911

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our accommodation(s)

Spacious, adaptable and with contemporary design, Novotel rooms truly are a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,421 reviews

TripAdvisor Rating  4.5/5  2,412 reviews

I like the SPA and that the water is warm

Customer review rating 3.5/5

Rune S. Friends - Confirmed reviews ALL

I choose this hotel because of 2 things. 1 very good bed. 2. SPA WITH boblebath The temperature is 35, and should be 36 to even be better. Do not turn down temperature, as I WILL change hotel in future. Breakfast is OK, but your orange fruit taste horrible and synthetic.

Zero Solution Orientation! Worst experince

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I was given a very large room at the top floor which was extremely cold (6 degrees outside). And I couldn’t use the air system in room to heat it because it’s September and they consider it summer even if it’s freezing! Then I asked for heater radiators, and we’re given two, I turned them on and left for dinner and when I came back they stopped working and still freezing in my room. Then I went to airport to drop my guest in the middle of the night and came back to room and the electricity was completely shut off! The heaters broke the electricity. Then I asked the guy at the lobby about help. He called a young guy who was sleepwalking! He came to my room and tried to switch on the lights and realized it’s completely shut off even if I already told them at the beginning! Then I asked the guy to change my room, he said he can’t because fully booked. And then I asked them to bring me extra quilt, and that sleepwalking guy came to my room with me and checked electricity again(which was pointless!) and said oh sorry let me bring your quilt and went down again! I lost 45 min without sleep and when he came back he brought a tiny semi-blanket that you can’t even cover your legs!!! It’s like someone is trying hard to get on your nerves intentionally! I’ll never stay at Novotel Krakow Centrum again and I’m telling this to everyone at Siemens, so they would avoid this circus show there!

Well situated

Customer review rating 4.5/5

Roy P. Couples - Confirmed reviews ALL

A great place to start your day well situated to do everything

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everything was perfect. Comfortable beds, noise isolation in the rooms. Spa zone with sauna and pool.

We will be back

Customer review rating 5.0/5

Dawn Couples - Confirmed reviews ALL

Reception staff were always very helpful. Great having ironing board in room and coffee machine.

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Other web-users rate our hotel

  • 965 reviews 9.2/10 Location
  • 942 reviews 7.9/10 Room
  • 1,226 reviews 9.2/10 Service
  • 15 reviews 8.6/10 WiFi
  • 775 reviews 9.5/10 Breakfast
  • 332 reviews 8/10 Cleanliness
  • 294 reviews 7.7/10 Pool
  • 156 reviews 6.4/10 Value

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