Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,596 reviews

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Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

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Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW

GPS:50.054624, 19.925911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,596 reviews

TripAdvisor Rating  4.5/5  2,470 reviews

Certificate of excellence 2024

The best breakfast

Customer review rating 3.5/5

Tetiana Families - Confirmed reviews ALL

In general it was a nice stay, but there were a few disadvantages: 1. Working hours of spa. I bought a late check-out and wanted to use a pool at that time, but I couldn't. 2. There are no spoons in the room and only one chair. 3. Our room was near the elevator and sometimes the noise was really annoying. 4. My husband saw a cockroach. 5. There was no place for drying wet swimsuits in the room. Our room was without a balcony.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The room was small and hot. The air conditioning did not work. We complained and nothing was done to help us. The air in the hotel was overwhelmingly with some type of scent to make it smell nice, however it was tooooo much!!

Good service

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very good service from people in the reception. Good location. Nice hotel

Good location

TripAdvisor rating 5.0/5

Kathleen Monica O TripAdvisor review

The location of this hotel is excellent. We could walk into town and a beautiful walk by the river. The staff were very attentive. The breakfast was excellent with a great variety of hot & cold foods, We were with Trafalgar Tours and had a delicious dinner here on one of the 2 nights we stayed . The road works outside were a nuisance but we survived! The room & bathroom clean, bed comfy.

Good Experience

Customer review rating 4.0/5

Domenico Solo - Confirmed reviews ALL

Three days spent in Krakow. Not the first time in town. Good location, just 20mins by walk from city center. Excellent facilities (gym and pool). Good level of breakfast

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Other web-users rate our hotel

  • 1,097 reviews 9.2/10 Location
  • 1,055 reviews 7.8/10 Room
  • 1,230 reviews 9.2/10 Service
  • 20 reviews 9.1/10 WiFi
  • 898 reviews 9.4/10 Breakfast
  • 379 reviews 8.2/10 Cleanliness
  • 356 reviews 7.4/10 Amenities
  • 322 reviews 7.5/10 Pool

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