Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,398 reviews

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UL. Tadeusza Kosciuszki 5, 30-105 KRAKOW, Poland

Description

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

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Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Telephone
Fax +48 12 299 29 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,398 reviews

TripAdvisor Rating  4.5/5  2,486 reviews

Certificate of excellence 2024

Great location.

Customer review rating 4.5/5

Goran Families - Confirmed reviews ALL

Almost perfect. Too bad we got room on the 1st floor, I bet the view from the upper floors is way better. :) The garage was overcrowded during the weekend. Everything else was perfect. Best, Goran

Good but some things can be improved

TripAdvisor rating 4.0/5

annarybalch TripAdvisor review

The room is comfortable. The beds are comfortable, the pillows and blankets are soft. There is a tea/coffee set. There is unlimited water in the cooler on each floor. All the hotel workers are friendly. The breakfasts are very tasty and varied. There is a game room on the 1st floor, but it is in the corridor, there is one American billiards, hockey and mini tennis. There is an underground paid parking. It can be improved: The children's corner is right next to the public toilet, this is unacceptable, next to the reception, where guests are constantly coming and going and there is a constant draft. Was there really no better place for children in the whole hotel than near the toilet on the first floor?! The water in the pool is cool enough not to use it. Especially when you are with children. The water is +-25-27* The shower in the room is open, which allows you to leave the wet floor and toilet behind you, it is better to at least put a curtain or a door, which will also keep the heat while you are in the shower. The soap near the sink is screwed to the wall, this is very uncomfortable for children, since they cannot reach there with their hand to wash their hands with soap and have to go up to it every time. The lamps near the bed sometimes sparked.

Great accommodation

Customer review rating 4.5/5

Ania S. Business - Confirmed reviews ALL

Good location, professional service, good food. A very nice room. Unfortunately, I was cold in my room and in the conference room. Should have asked for a heater. I'm sure I would get it if I asked.

Well located. Confortable

Customer review rating 4.5/5

Didier Business - Confirmed reviews ALL

It would be perfect if particular Kitchen employees are more "customer friendly"

Amazing hotel

TripAdvisor rating 5.0/5

katrina w TripAdvisor review

2nd time staying at this hotel. Staff and amenities have been incredible. Would 100% book again. Pool, sauna spa to relax in an evening. Food has been lovely. Staff unbelievably helpful and friendly. Thank you Maciej for being so helpful and booking our trip. ❤️ Chicken Tikka Masala was unreal.

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Other web-users rate our hotel

  • 1,108 reviews 9.3/10 Location
  • 1,090 reviews 7.8/10 Room
  • 1,236 reviews 9.3/10 Service
  • 19 reviews 8.1/10 WiFi
  • 886 reviews 9.4/10 Breakfast
  • 388 reviews 8/10 Cleanliness
  • 373 reviews 7.5/10 Amenities
  • 341 reviews 7.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.