Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,261 reviews

Novotel Krakow Centrum - Image 1
Novotel Krakow Centrum - Image 2
Novotel Krakow Centrum - Image 3
Novotel Krakow Centrum - Image 4

Description

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,261 reviews

TripAdvisor Rating  4.4/5  2,520 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Evelina H. Families - Confirmed reviews ALL

That was one of my best stays ever. The front desk staff were very helpful and welcoming. Breakfast was amazing, with many different options, both savory and sweet. We also had dinner at the restaurant, and the food was delicious. The Guest Experience team, Ms. Pasternak and Ms. Smoter, helped me a lot in preparing a surprise gift. The room was very spacious and clean. Overall, thanks to everyone — it was a truly memorable stay!

Dear Evelina, Thank you for your kind feedback! We are delighted to hear that you enjoyed the assistance provided by our front desk staff and the diverse breakfast options. It is also wonderful to know that our Guest Experience team was able to assist you in creating a memorable surprise. Your compliments about the spacious and clean accommodations are greatly appreciated. We strive to provide exceptional service and memorable experiences for all our guests. Oktawia Smoter, Guest Experience Specialist

Customer review rating 3.0/5

Iveta A. Solo - Confirmed reviews ALL

I had two minor issues which influenced my impression. I put 'skip the clean' label on my door and room was cleaned. I paid wrong amount at the restaurant what I noticed immediately but staff did not know what to do...

Customer review rating 4.5/5

Karen M. Couples - Confirmed reviews ALL

Lovely stay! Spent 4 nights here no issues will stay again for sure.

Dear Karen, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location, comfortable accommodations, and the cleanliness of our hotel. We look forward to welcoming you back in the future. Oktawia Smoter, Novotel Krakow Centrum

Customer review rating 4.5/5

Marcin L. Business - Confirmed reviews ALL

Super

Szanowny Panie Marcinie, Dziękujemy za pozytywną opinię na temat naszego hotelu. Cieszymy się, że nasza lokalizacja spełniła Pana oczekiwania i przyczyniła się do udanego pobytu. Dziękujemy za miłe słowa na temat naszej obsługi i zapraszamy do ponownej wizyty! Anna Pasternak Specjalista ds. Satysfakcji Gości

Customer review rating 4.5/5

Emily S. Business - Confirmed reviews ALL

Well located, clean, good stay, kind staff

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,292 reviews 9.3/10 Location
  • 1,285 reviews 7.9/10 Room
  • 1,488 reviews 9.3/10 Service
  • 12 reviews 8.1/10 WiFi
  • 943 reviews 9.5/10 Breakfast
  • 869 reviews 8.6/10 Food
  • 639 reviews 7.3/10 Comfort
  • 489 reviews 8.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Cracow