Novotel Krakow Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,300 reviews

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UL. Tadeusza Kosciuszki 5, 30-105 KRAKOW, Poland

Description

Hotel extras

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

Our accommodation(s)

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Hotel location

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

Telephone
Fax +48 12 299 29 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,300 reviews

TripAdvisor Rating  4.4/5  2,522 reviews

Certificate of excellence 2025

Overall - a nice hotel

TripAdvisor rating 4.0/5

237gordonc TripAdvisor review

Hotel is well situated across from the river and a 10min walk to the centre of the Old Town. The standard room was excellent- rooms were warm and clean as were the public areas. The Spa has a small pool and very small jacuzzi - no steam room or sauna. For us, the only unsatisfactory feature was the breakfast. We were room only but tried the breakfast on our first morning. All of the ‘hot’ food was cold and it seemed to take a while to replenish. At 80plz per person is wasn’t worth the money. Although we complained, the gentleman staff member on duty at the restaurant was indifferent whilst when checking out, again there seemed to be little interest in our observation……we were simply handed a copy of our receipt for the payment made for breakfast 🤷🏻‍♂️. We would return but would definitely stick with room only - in close proximity, there are plenty other cafes etc offering better quality breakfasts at less cost.

Customer review rating 5.0/5

Tom B. Families - Confirmed reviews ALL

Excellente

Dear Tom, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our accommodations comfortable and that you had an excellent experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Oktawia Smoter, Novotel Krakow Centrum

Customer review rating 5.0/5

Antoine P. Families - Confirmed reviews ALL

Staff took good care of us, special thanks for the Bar Team and to the operational manager.

Dear Antoine, Thank you for your kind words regarding our team. We are delighted to hear that you had a positive experience and that our bar team and operational manager made a lasting impression. Your feedback is greatly appreciated. Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Alla P. Families - Confirmed reviews ALL

We stayed for three nights from 26th December, good location, clean room, everything in good order in the room. Friendly and welcoming staff at reception, bar, and restaurant.

Dear Alla, Thank you very much for sharing your feedback! We are delighted to hear that you and your family had a pleasant stay with us from December 26th and that you enjoyed our convenient location, clean room, and well-maintained facilities. We truly appreciate your kind words about our friendly and welcoming staff at the reception, bar, and restaurant. Your feedback is very motivating for our entire team. We hope to have the pleasure of welcoming you back again in the future! Oktawia Smoter, Guest Experience Specialist

Customer review rating 5.0/5

Andreas P. Families - Confirmed reviews ALL

Good breakfast keep up. Didnt actually like the connection between the 2 hotels. Too crowded.

Dear Andreas, Thank you for your feedback! We’re glad to hear that you enjoyed our breakfast. We hope to welcome you back again soon! Oktawia Smoter, Guest Experience Specialist

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Other web-users rate our hotel

  • 1,330 reviews 9.4/10 Location
  • 1,326 reviews 7.6/10 Room
  • 1,536 reviews 9.3/10 Service
  • 13 reviews 7.2/10 WiFi
  • 966 reviews 9.5/10 Breakfast
  • 879 reviews 8.6/10 Food
  • 501 reviews 8.4/10 Cleanliness
  • 402 reviews 7.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.