The Crown Krakow - Handwritten Collection 4 stars

Dear Guest, Thank you very much for sharing your feedback and for choosing The Crown - Handwritten Collection for your stay in Krakow. We are truly pleased to read that you enjoyed your time with us and that the comfort of the hotel, the quality of our breakfast and the convenient location allowing easy access to the city on foot all contributed to a very positive overall experience. It is especially rewarding to know that these aspects made your stay so enjoyable that you would consider returning in the future. We also greatly appreciate your kind words regarding our sustainability efforts, particularly the waste segregation initiative in the rooms, as environmental responsibility is an important part of our daily operations and guest experience. At the same time, we are grateful for your recognition of our team. Please be assured that your kind compliment will be shared directly with our team member as well as with the entire restaurant staff, who will be who will be encouraged by your kind observation. We sincerely hope to have the pleasure of welcoming you back to The Crown - Handwritten Collection on your next visit to Krakow. Best regards, Weronika Zalapana I Front Office Manager The Crown - Handwritten Collection

Dear Guest, Thank you very much for sharing your feedback and for choosing The Crown - Handwritten Collection for your stay in Krakow. We are truly delighted to learn that you appreciated our convenient location with easy access to public transport, which allows a comfortable connection to the Old Town, as well as the cleanliness and overall upkeep of the hotel. We were especially pleased to read your kind words about our team. Knowing that our staff were perceived as extremely polite and very helpful is a wonderful recognition of the service culture we strive to deliver every day. Creating a welcoming atmosphere where Guests feel genuinely cared for and fully supported is at the very heart of our hospitality. Your feedback is a great source of encouragement for the entire team. We are also very happy that you enjoyed our breakfast selection, which we aim to make both varied and satisfying for all preferences, contributing to an overall enjoyable stay. Thank you once again for your thoughtful comments, which are highly valued by all of us. We sincerely hope to have the pleasure of welcoming you back to The Crown - Handwritten Collection in the near future, as it was truly a pleasure to host you. Best regards, Weronika Zalapana I Front Office Manager The Crown - Handwritten Collection

Dear Guest, Thank you very much for sharing your feedback and for choosing The Crown - Handwritten Collection for your stay in Krakow. We are truly delighted to learn that your experience with us was perfect in every aspect and that both the comfort of your stay and the quality of service delivered by our team met your expectations at the highest level. It is especially rewarding to receive such positive feedback, as it reflects the consistency and dedication with which we strive to ensure memorable experiences for all our Guests. We are also very pleased to read your appreciation of our sustainability initiatives, including our efforts to offer locally and seasonally inspired food options as well as reducing single-use plastic items, as these remain important priorities in our ongoing development. Furthermore, we are grateful for your recognition as an ALL member and are happy that you felt well acknowledged during your stay, as guest recognition is an essential part of the experience we aim to deliver. We sincerely hope to have the pleasure of welcoming you back to The Crown - Handwritten Collection in the near future. Best regards, Weronika Zalapana I Front Office Manager The Crown - Handwritten Collection

Dear Guest, Thank you very much for sharing your feedback and for choosing The Crown - Handwritten Collection for your stay in Krakow. We are truly delighted to read that your experience with us stands out among your many hotel stays and that your first visit to Krakow was such a positive one. It is especially rewarding to know that the hotel met all your expectations, from the cleanliness and comfort of the room to the professionalism and friendliness of our team, who were available and helpful throughout your stay. We are also very pleased that our location contributed to your overall comfort. Being situated in a quiet yet easily accessible area allows our Guests to enjoy a peaceful stay, while still benefiting from excellent connections to the city centre. As you kindly mentioned, the quick and convenient 10-minute tram or bus ride makes exploring Krakow effortless and stress-free, which we know adds significant comfort when moving around the city. Your recognition of the seamless booking and check-in process is also greatly appreciated, as we continuously strive to make every stage of the stay as smooth and convenient as possible. We would also like to thank you for your loyalty as an ALL Classic member. Your continued trust in the Accor Loyalty Programme is greatly appreciated. We sincerely hope to have the pleasure of welcoming you back to The Crown - Handwritten Collection in the future. Best regards, Weronika Zalapana I Front Office Manager The Crown - Handwritten Collection

Dear Guest, We sincerely thank you for sharing your feedback and for choosing The Crown - Handwritten Collection for your stay in Krakow. We are delighted to read that you enjoyed your stay and appreciated the cleanliness of our hotel, as well as the comfort of our rooms. It is wonderful to know that these aspects contributed positively to your experience. Thank you also for sharing your comments regarding breakfast. Guest feedback is extremely valuable to us and helps us continuously enhance our services. We would also like to kindly mention that our restaurant team is always happy to assist with additional requests whenever possible. Had we known that the selection did not fully meet your expectations, our kitchen team would have been delighted to prepare additional items for you. We hope to have the pleasure of welcoming you back to The Crown - Handwritten Collection in the future and provide you with an even more enjoyable stay. Kind regards, Weronika Zalapana I Front Office Manager The Crown - Handwritten Collection