The Crown Krakow - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 223 reviews

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The Crown Krakow - Handwritten Collection - Image 1
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The Crown Krakow - Handwritten Collection - Image 4
6 Krolewska, 30-045 KRAKOW, Poland

Description

Hotel extras

  • Historic 100-year-old tenement house

  • Hotel retained original form outside, with elegance of Art Deco inside

  • Unique dishes from fresh products of Stary Kleparz, oldest market in Krakow

  • Multifunctional conference room and private Board Room work for any event.

  • Italian restaurant serves creative dishes with elements of local cuisine.

Our accommodation(s)

Hotel location

The Crown Krakow - Handwritten Collection

6 Krolewska
30-045 KRAKOW
Poland

GPS:50.0703236285, 19.923798713

Telephone
Fax +48 12 629 90 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  223 reviews

Very happy with our stay and very helpfull when we needed an extra night

Customer review rating 5.0/5

Brian E. Couples - Confirmed reviews ALL

We had a nice time when we were at the Crown . Food and drinks where great .

Unfriendly attitude. No information care about VIP customer withDiamond status

Customer review rating 0.5/5

Piotr Business - Confirmed reviews ALL

Very bad experience. I would spread information to avoid this location

Dear Mr. Piotr, Thank you for taking the time to share your feedback, and we are genuinely sorry to hear about your experience during your recent stay with us. We understand that the closure of the bar at 10 PM was an inconvenience for you, and we apologize for not having communicated this detail more clearly. We aim to offer a relaxing atmosphere for all our guests, but unfortunately, the bar\'s hours are limited to 10 PM. Regarding the parking, we regret that the parking spots were fully booked on the day of your arrival. We had reservations for three spaces, which is why there was no availability on-site. However, we do offer public parking as an alternative, and we regret if this was not clearly communicated to you upon arrival. We are also truly sorry to hear that you did not feel valued as a Diamond member of the ALL loyalty program. This is certainly not the experience we wish to provide for our loyal guests. We will review our procedures and training to ensure that all members receive the recognition and care they deserve. We sincerely appreciate your feedback, as it will help us improve. Please know that we are taking your concerns seriously and are working to address them. We hope you will give us another chance in the future to offer you the service you expect and deserve. Best regards, Sofiya Boroday | Front Office Manager The Crown - Handwritten Collection

Amazing stay!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I stay at the Crown whenever I am in Krakow. The staff and the rooms are amazing!

Dear Bill M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofiya Boroday | Front Office Manager The Crown - Handwritten Collection

Comfortable stay with friendly personell

Customer review rating 5.0/5

Aaron T. Business - Confirmed reviews ALL

Everything was nicely arranged. Breakfast was excellent with great choices. The bathroom is spacious and the bed is comfortable, will be great if lower pillow is available.

Dear Aaron T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofiya Boroday | Front Office Manager THe Crown - Handwritten Collection Hotel

Great stay!

Customer review rating 5.0/5

Lorand T. Couples - Confirmed reviews ALL

Literally everything was perfect, there is not one less than good aspect about this hotel that I can bring forward. I tried to think about one but there is none. It might sound as a paid full of praises review but for us (my wife and I) these 4 days spent in the Crown were just great. Breakfast - one of the best, the menu was a big plus, bitesize specialities of good quality, coffee, tea, juices well on the better quality side. Lots to select from. Staff - from the reception to the cleaning staff all professionals and friendly, attentive but discreet, respectful but not overbearing. Room: stayed on the highest floor, spacious room and bathroom (two-sink bathroom as a plus), comfortable bed, huge blanket on the double bed), good storage space, everything else (and plus some) were there as in a full 4* should. Noteworthy aspect: outstanding cleaning service. Also we liked the concept of the whole hotel, the details both outside and in the room were effective, they made us experience the Great Gatsby - roaring 20's feeling of glamour, decadence and nostalgia. Location: the safest probably - being next to the police, close to the historic center (10 minute walk) well connected to public transport. Overall a 10+ experience.

Dear Lorand T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofiya Boroday | Front Office Manager The Crown - Handwritten Collection

Other web-users rate our hotel

  • 163 reviews 8.3/10 Location
  • 234 reviews 8.5/10 Room
  • 239 reviews 8.4/10 Service
  • 141 reviews 9.2/10 Breakfast
  • 133 reviews 9.6/10 Vibe
  • 132 reviews 7.5/10 Comfort
  • 73 reviews 9.1/10 Amenities
  • 52 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.