The Crown Krakow - Handwritten Collection 4 stars

Dear Guest, Thank you for choosing The Crown - Handwritten Collection for your stay in Krakow and for taking the time to share such a wonderful and detailed review. We are truly delighted to know that your second stay with us was once again such a memorable experience. Your kind words about our hotel, its unique atmosphere and especially our team mean a great deal to us. It is a pleasure to hear that Joanna, Anna, Olivia, Patricia and the rest of the team contributed to making your stay so enjoyable and that you felt genuinely welcomed and well cared for throughout your visit. We are especially grateful for your recognition of the attention provided to our ALL – Accor Live Limitless Platinum members. We are pleased that the room upgrade, welcome amenity, late check-out and personalised service exceeded your expectations. Thank you for your continued loyalty and for choosing to return to The Crown - Handwritten Collection. We also appreciate your constructive suggestions regarding the in-room coffee selection, still water options, and our dining offer. Your feedback is very valuable and helps us continuously enhance the experience we create for our guests. It is wonderful to know that you enjoyed our breakfast, the service provided by our F&B team, and the overall atmosphere of the hotel. We truly appreciate your recommendation. It was truly a pleasure to have you as our guest and we feel genuinely honoured that you took the time to share such a detailed and thoughtful review with us. We sincerely appreciate your kind words, recognition and valuable suggestions. Your feedback is highly appreciated by the entire team and is a great motivation for us to continue delivering memorable experiences. We sincerely hope to have the pleasure of welcoming you back to The Crown - Handwritten Collection again soon and creating another exceptional stay for you in Krakow. Kind regards, Weronika Zalapana I FO Manager The Crown - Handwritten Collection

Dear Guest, Thank you for choosing The Crown - Handwritten Collection once again for your stay in Krakow and for taking the time to share such an exceptional and detailed review with us. We are truly delighted to know that your return visit was once again such a memorable experience. As valued members of the ALL – Accor Live Limitless loyalty programme with Platinum status, we are especially pleased that you appreciated the recognition, care and attention dedicated to your stay. We hope that your upgrade to Apartment Suite with a balcony added an extra special touch to your Krakow getaway and allowed you to fully enjoy the unique atmosphere of The Crown. Your kind words about the character of our hotel mean a great deal to us. We continuously strive to create a place where elegance, comfort and genuine hospitality come together. We strongly believe that the true essence of a memorable hotel experience is created by people, which is why your recognition of our team is particularly meaningful. We sincerely appreciate your special mention of our team members Borys, Aleksandra and Antonina. We will be delighted to share your wonderful feedback with them. Your words are a true appreciation of their professionalism, dedication and the personal care they provide to our guests every day. We are also delighted that you enjoyed our culinary offerings, especially the three-course lunch menu. It is wonderful to hear that it reflected our commitment to combining excellent quality, creativity and genuine value for our guests. Thank you once again for your loyalty, trust and for returning to The Crown - Handwritten Collection. It is a great honour to know that your previous memories inspired another visit and that this stay exceeded your expectations once again. Our entire team is already looking forward to welcoming you and your wife back to Krakow for another memorable stay. Kind regards, Weronika Zalapana I FO Manager The Crown - Handwritten Collection

Dear Guest, Thank you for choosing The Crown - Handwritten Collection for your stay in Krakow and for taking the time to share your feedback. We are delighted to hear that you had an amazing experience with us and that you enjoyed your room as well as the attentive service provided by our team. It is wonderful to know that both our Front Office and Bar & Restaurant staff contributed to making your stay memorable. Your kind words and perfect rating are a great motivation for our entire team, and we truly appreciate your recognition. We are also pleased to know that you appreciated our commitment to sustainability and your experience with the ALL – Accor Live Limitless loyalty programme. We look forward to welcoming you back to The Crown - Handwritten Collection for another exceptional stay in Krakow. Kind regards, Weronika Zalapana I FO Manager The Crown - Handwritten Collection

Dear Guest, Thank you for choosing The Crown - Handwritten Collection for your stay in Krakow and for taking the time to share your wonderful feedback. We are truly delighted to hear that your experience with us was exceptional and that your stay exceeded your expectations. It is a great pleasure to know that you enjoyed the outstanding design, spacious suite, comfort, cleanliness, and the quality of our breakfast offering. Thank you also for your kind words regarding our team. We are especially grateful for your special mention of our receptionist. We will be delighted to share your appreciation, as such recognition is a great motivation for our team. We are also pleased to know that our service before arrival met your expectations and that our team was able to assist you promptly and professionally. Your recommendation means a great deal to us, and we are thrilled to know that The Crown - Handwritten Collection left such a memorable impression. We sincerely hope to have the pleasure of welcoming you back for another outstanding stay in Krakow. Kind regards, Weronika Zalapana I FO Manager The Crown - Handwritten Collection

Dear Guest, Thank you very much for your lovely review. We are delighted T. hear that you enjoyed our beautifully decorated hotel, the friendliness of our team, as well as the cleanliness and convenient location. Your kind words are a great motivation for us T. continue providing a memorable experience for our guests. We hope T. welcome you back T. The Crown Krakow again soon. Kind regards, The Crown Krakow Team