Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,315 reviews

Mercure Krakow Stare Miasto - Image 1
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Mercure Krakow Stare Miasto - Image 3
Mercure Krakow Stare Miasto - Image 4
Pawia 18 B, 31154 Krakow, Poland

Description

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Telephone
Fax +48 12 225 11 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,315 reviews

TripAdvisor Rating  4.5/5  1,860 reviews

Certificate of excellence 2024

Winter wonderland

Customer review rating 5.0/5

Alexander Business - Confirmed reviews ALL

The location of the hotel was perfect for our meeting but also for the freetime we had. It is clean and has a very good standart. I want to point out the quality of the service of all people working there as it was extraordinary. Highly recommended.

Dear Alexander, Thank you so much for your wonderful feedback! We are delighted to hear that our location was convenient for both your meeting and your free time. It’s fantastic to know that you found our hotel clean and of a high standard. We truly appreciate your kind words about our team’s quality of service, and it’s incredibly rewarding to hear that it made your stay extraordinary. Your recommendation means a lot to us! We look forward to welcoming you back to our Winter Wonderland again soon. Warm regards, Anastasiia - Guest Experience Specialist

Great stay

Customer review rating 5.0/5

J O. Couples - Confirmed reviews ALL

Everyone was so helpful and amazing. The room was very comfortable and clean. The breakfast was delicious. I couldn't have asked for a better place to stay

Dear Jade, Thank you so much for your lovely feedback! We are delighted to hear that you had such a great stay with us. It’s wonderful to know that you found our team helpful and amazing, your room comfortable and clean, and our breakfast delicious. Your kind words mean a lot to us, and we’re thrilled that we could provide you with a memorable experience. We hope to have the pleasure of welcoming you back in the future! Kind regards, Anastasiia - Guest Experience Specialist

Great stay

Customer review rating 5.0/5

Jana H. Business - Confirmed reviews ALL

Warm welcome, nice clean room, plentiful breakfast buffet options, very convenient location.

Well locales, well food , great service

Customer review rating 4.5/5

Eduardo G. Business - Confirmed reviews ALL

Nice , comfort. I had an issue with the electricity , but was fixed quickly

Dear Jose, Thank you for sharing your feedback with us! We’re happy to hear that you enjoyed our convenient location, delicious food, and great service. We’re sorry for the issue you experienced with the electricity, but it’s great to know that it was resolved quickly. Your comfort and satisfaction are very important to us. We hope to welcome you back for another pleasant stay in the future! Kind regards, Anastasiia - Guest Experience Specialist

Great location, the staff is excellent great service

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I've enjoyed every moment

Dear Mr N., Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service, and your kind words mean a lot to us. We hope to welcome you back soon for another amazing experience :) With best regards, Mercure Kraków Old Town Team

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Other web-users rate our hotel

  • 1,625 reviews 9.8/10 Location
  • 1,356 reviews 9/10 Room
  • 1,793 reviews 9.6/10 Service
  • 27 reviews 9/10 WiFi
  • 855 reviews 9.3/10 Breakfast
  • 636 reviews 9.5/10 Cleanliness
  • 622 reviews 9.2/10 Food
  • 483 reviews 9.7/10 Vibe

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.