Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,380 reviews

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Description

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,380 reviews

TripAdvisor Rating  4.5/5  1,823 reviews

Certificate of excellence 2024

Bad stay

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Staff not very friendly and also unhelpful. A member of the concierge staff indicated that me & my colleague only brought problems to him, when making enquiries.

Great hotel in a great location

TripAdvisor rating 5.0/5

RMSBRMR2019 Business - TripAdvisor review

This hotel is great value and is in a great location. Turn right of the hotel and walk for ten minutes and you are right in krakow Central Square. Right opposite is a huge shopping mall with carrefour and burger King/kfc/mcdonalds on the lower level. The rooms here are clean and modern and the staff can't do enough for you. I have stayed here over 8 different visits and I will stay here the next time too. Breakfast at the hotel is nice . Buffet style with optional made to order omelettes. There is a (small) gym on the 6th floor

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Lovely hotel excellent lovation

Dear Maureen, Thank you for your kind words regarding our hotel. We're delighted to hear that you enjoyed your stay and found our location to be excellent. If you have any further comments or suggestions, please don't hesitate to reach out. We value your feedback and strive to ensure that every guest has a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future. Best regards, Anastasiia Snizhko - Guest Experience Specialist

Well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

It was a most pleasant experience in a relaxed yet efficient environment.

Dear Joseph, Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay and found our hotel to be well located. We strive to create a relaxed and efficient environment for all our guests, and we're pleased to know that we succeeded during your visit. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future. Best regards, Anastasiia Snizhko - Guest Experience Specialist

Amazing hotel, perfect location

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Really nice hotel situated in the city centre.

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Other web-users rate our hotel

  • 1,514 reviews 9.8/10 Location
  • 1,313 reviews 9/10 Room
  • 1,710 reviews 9.7/10 Service
  • 25 reviews 9.2/10 WiFi
  • 852 reviews 9.4/10 Breakfast
  • 602 reviews 9.3/10 Food
  • 594 reviews 9.4/10 Cleanliness
  • 456 reviews 9.8/10 Vibe

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