Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,433 reviews

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ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow

GPS:50.066754, 19.944759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,433 reviews

TripAdvisor Rating  4.5/5  1,769 reviews

Certificate of excellence 2023

Nice hotel, centrally located, friendly staff.

Customer review rating 5.0/5

Jens Solo - Confirmed reviews ALL

Nice hotel, centrally located. Close to the railway station, the Cracovia shopping mall and the old town. Clean hotel room. Friendly and helpful staff. Very well equipped fitness room. I enjoyed the stay very much and would like to come back.

Dear JENS M., Thank you for your time and review after the stay at our hotel. It is a big pleasure to read your comments about our hotel, location and our Staff. Hope to see you again in close future! :) Witold Skałka Guest Experience Specialist

Wonderful stay

Customer review rating 4.5/5

Daniel H. Business - Confirmed reviews ALL

Wonderful few days in the beautiful city of krakow for a conference and hotel was great. Credit to the staff friendly and welcoming thank you

Dear DANIEL h., Thank you very much for having taken the time to post your review. It is a great pleasure to read so nice informations about our hotel, please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. With best regards, Witold Skałka Guest Experience Specialist

Fantastic location and Obvarzhanki

Customer review rating 5.0/5

Peter C. Solo - Confirmed reviews ALL

As usual great stay! Nice room, location to beat and Obvazhanki (Polish brezels) in the morning for free (don't buy breakfast in this hotel - get this brezel!)

Dear PETER C., We very much appreciate your review regarding your stay. We look forward to seeing you again in the near future. Just feel invited :) With hotelier regards, Witold Skałka Guest Experience Specialist

Good standard

Customer review rating 5.0/5

Lukasz Business - Confirmed reviews ALL

Hotel very clean, smelling from the entrance, good breakfast with a large selection of dishes, working air conditioning in the room (which is not the norm in other hotels).

well located next to my office and train station

Customer review rating 4.5/5

Adrian Business - Confirmed reviews ALL

the carpet had red stains and smells of old socks (should be cleaned). Overall, the room was great, the breakfast was good, the hotel was very nice, I'll be back in 5 weeks.

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Other web-users rate our hotel

  • 1,488 reviews 9.7/10 Location
  • 1,302 reviews 8.8/10 Room
  • 1,731 reviews 9.7/10 Service
  • 15 reviews 8.7/10 WiFi
  • 937 reviews 9.4/10 Breakfast
  • 598 reviews 9.2/10 Cleanliness
  • 576 reviews 9.2/10 Food
  • 455 reviews 9.8/10 Vibe

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