Name: Modern hotel: Hotel Mercure Kraków Stare Miasto - ALL - ALL
Address: Pawia 18 B, Krakow, 31154, PL
Telephone: +48122251111
Rating: 4.8

Mercure Krakow Stare Miasto

Hotel for travellers looking for local and authentic experiences

We are located between Krakowskie Centrum Komunikacji, Krakow Communication Center and the old town, which is only a 10-minute walk from our hotel. Our building boasts a unique facade and interiors. Stylish rooms and a modern conference center are our response to the needs of a rapidly changing Krakow. The Winestone Restaurant is a unique place where you can savor delicious meals, meet with friends or simply relax after a busy day. We are truly passionate about our guests.

Opposite Galeria Krakowska and the railway station. 15 minutes from the Florian Gate and city center. Close to all the most important places in Krakow; ICE, universities, galleries and museums. The Winestone Restaurant is distinguished by its excellent cuisine. Modern and stylishly furnished conference rooms are the answer to the needs of business, which is developing quickly in Krakow.

Our hotel has 198 rooms and suites. Free super fast Wi-Fi throughout the facility. Modern conference rooms and Winestone restaurant. Large car park under the hotel, tram line next to the hotel.

We are happy to welcome you in our hotel. Thank you for choosing Mercure Krakow Old Town. We look forward to seeing you in Krakow.

Violetta Krzemien-Banot, Hotel Management

Hotel extras

Located in the heart of Kraków
Free high-speed internet
Underground parking
Fitness Center
Bike rental

Our accommodation(s)

Room

Classic double with a comfortable bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Classic twin room - two separate beds

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

Superior room with a double bed and extra sofa

4 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s) and 1 x Queen size sofa bed(s)
Views: City View

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Room

Privilege room with a large bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Suite

Junior Suite with a double bed and extra sofa

4 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)
Views: City View

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Suite

Junior Suite with a kingsize bed, extra sofa and a terrace

4 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)
Views: City View
Most of the accommodation: Terrace

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Suite

Executive Suite with large bed and outdoor terrace

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Queen size sofa bed(s) and 1 x King size bed(s)
Views: City View

See availabilities

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

+48 12 225 11 11

+48 12 225 11 35

KRAKOW GLOWNY

Railway station

Access: 250 m / 0.16 mi 2 min walk

Galeria Krakowska mall

Shopping centre/mall

Access: 200 m / 0.1 mi 1 min walk / 1 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 86 m² / 925.695 sq ft
Maximum seats capacity: 84
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 2,428 reviews

TripAdvisor Rating 4.7/5 1,916 reviews

Bjarte O. Business - 1/26/2026 Confirmed reviews ALL

Nice staff, good service

Dear Mr. O., Thank you for taking the time to rate your stay with us. While I am pleased to see a positive overall impression, we are always striving to improve and deliver an excellent experience in every aspect. If there is anything specific we could have done differently to make your stay a 10/10, I would be very grateful to hear your thoughts. Your insights help us better understand our guests’ expectations and continue to enhance our service for future visits. I truly hope to have the opportunity to welcome you again. Kind regards, Jędrzej Król Guest Experience Manager

Rachael M. E. Friends - 1/26/2026 Confirmed reviews ALL

The hotel was perfect, great location nice and cost and warm. The only disappointment was one day we had no towels

Leena H. R. Business - 1/26/2026 Confirmed reviews ALL

Very polite service at reception, hopefully next time in the restaurant also. Peaceful and clean room. And very good location.

Hough S. Couples - 1/25/2026 Confirmed reviews ALL

This hotel is one of the nicest I have ever stayed in, the staff are very welcoming and friendly. The hotel smelt amazing, I’m not sure if this is a bonus to anyone else but walking into the hotel you were welcomed with a clean smell but it almost smelt of a bakery it was amazing! Complimentary traditional Polish bread everyday if you wanted some at reception which tasted amazing!! The hotel is also in an amazing location with it facing the shopping centre and it only being a 5 min walk from the old town centre. I will definitely be coming back here!!

Dear Ms. Hough, Thank you very much for taking time to share a review. It is truly rewarding to know that your stay was that pleasant. Your feedback is greatly appreciated and will be shared with the team. We already look forward to welcoming you again in the near future! Kind regards, Jędrzej Król Guest Experience Manager

Derek G. Couples - 1/25/2026 Confirmed reviews ALL

Spent 4 nights here in the middle of January lovely hotel very clean comfortable bed and good helpful staff.

Dear Mr. G., Thank you very much for your perfect rating and for your kind words regarding our service. Your feedback is greatly appreciated and will be shared with the team. We already look forward to welcoming you again in the future. Kind regards, Jędrzej Król Guest Experience Manager

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