Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,317 reviews

Mercure Krakow Stare Miasto - Image 1
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Pawia 18 B, 31154 Krakow, Poland

Description

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Telephone
Fax +48 12 225 11 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,317 reviews

TripAdvisor Rating  4.5/5  1,858 reviews

Certificate of excellence 2024

Very nice hotell! Perfect located, but not excatly "Old Town"

Customer review rating 4.5/5

Beata Couples - Confirmed reviews ALL

Breakfast was expensive but delicious, nice rooms.

Dear Ms. S., Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay with us, especially our location, delicious breakfast, and the hospitality of our reception team. Your feedback about the breakfast pricing is appreciated, and we will keep it in mind as we strive to enhance our guests' experience. We hope to welcome you back in the future and make your next stay even more memorable! Warm regards, Mercure Kraków Stare Miasto Team

Perfect place to stay in Krakow

Customer review rating 5.0/5

Izabela Business - Confirmed reviews ALL

Everything was amazing, I visited your hotel during my business trip. Employees are amazing, breakfast was delicious, room really quiet and big. The location is perfect for tourists. Can't wait my next staying at Mercure.

Dear Izabela, Thank you for your wonderful review! We are thrilled that you had an amazing stay during your business trip and appreciated our staff, breakfast, and spacious, quiet rooms. It’s great to hear that our location added value to your visit as well. We look forward to welcoming you back to Mercure Kraków Stare Miasto for another exceptional experience! Kind regards, Anastasiia Guest Experience Specialist

Well located, clean & great breakfast

Customer review rating 4.5/5

Konstantina I. Families - Confirmed reviews ALL

We stayed for 4 nights with my husband and 3 year old twins. We enjoyed the clean and spacious room, the Christmas decoration, the friendly service, the proximity to the center and the lovely breakfast! I would definetely recommend this hotel!

Dear Konstantina, Thank you for sharing such a lovely review of your stay with us. We are delighted that you and your family enjoyed the clean and spacious room, festive Christmas decorations, and our friendly service. It’s wonderful to know that the breakfast and central location contributed to a memorable experience. We truly appreciate your recommendation and hope to welcome you and your family back to Mercure Kraków Stare Miasto in the future! Kind regards, Anastasiia Guest Experience Specialist

Fabulous in every way

Customer review rating 5.0/5

Cheryl M. Families - Confirmed reviews ALL

From the instant we arrived, the friendliness and warmth of our reception was wonderful. The room was fantastic, clean, tasteful and perfect location. The traditional wear of all staff was so lovely. We honestly could not fault it. So helpful too with information and directions. Every person on the reception were friendly, helpful and super nice. Loved Krakow and if I go again I will go to this hotel

Dear Mrs M., Thank you so much for your wonderful review! We are delighted that from the moment you arrived, you felt welcomed and that our service and hotel atmosphere met your expectations. Your kind words about the room, its cleanliness, location, and our staff’s traditional attire mean so much to us. We’re also glad to hear that we could assist you and help make your time in Krakow even more enjoyable. It would be a pleasure to welcome you back. We look forward to seeing you again :) Sincerely, Mercure Kraków Old Town Hotel Team

Situated very well got what we wanted

Customer review rating 5.0/5

Mary C. Friends - Confirmed reviews ALL

Pleasant helpful staff and good amenities everything met our expectations

Dear Mary, Thank you for your kind review. We're delighted to know that our location, amenities, and helpful staff met your expectations. It was a pleasure having you with us, and we hope to welcome you back soon for another enjoyable stay. Best regards, Anastasiia - Guest Experience Specialist Mercure Kraków Stare Miasto

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Other web-users rate our hotel

  • 1,619 reviews 9.8/10 Location
  • 1,348 reviews 9/10 Room
  • 1,792 reviews 9.6/10 Service
  • 28 reviews 9/10 WiFi
  • 852 reviews 9.3/10 Breakfast
  • 640 reviews 9.5/10 Cleanliness
  • 620 reviews 9.2/10 Food
  • 571 reviews 8.3/10 Comfort

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.