Mercure Krakow Stare Miasto

Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 1,997 reviews

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Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

ALLSAFE approved hotel

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

Telephone +48 12 225 11 11

Fax +48 12 225 11 35
  • By plane

    KRAKOW BALICE At 17km / 10.56 miles

  • By train

    KRAKOW GLOWNY At 0.25km / 0.16 miles

GPS:50.066754, 19.944759

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,997 reviews

TripAdvisor Rating  5.0/5  1,649 reviews

Certificate of excellence 2022

Excellent location, comfortable stay

TripAdvisor rating 5.0/5

Irum S TripAdvisor review

Excellent location near public transport and train station. Scrumptious breakfast, refilling service at breakfast was very slow, please improve this rest all was good. Helpful receptionist provided heater, my mother was feeling cold.

Good location

Customer review rating 4.5/5

Dedi B. Families - Confirmed reviews ALL

Very good location, near the old town. Very clean, good breakfast.

Dear ISRAEL DAVID b., Thank you for choosing us to spend wonderful moments in the Royal City of Kraków. We hope you decide to visit us again in the future. We would like to sincerely invite you. With best resgards, Witold Skałka Guest Experience Specialist

Excellent staff

Customer review rating 4.5/5

Mz Business - Confirmed reviews ALL

Very nice staff but... The AC in common spaces was soo freezing! And the default temperature in room was 21°: a little bit uncomfortable

Dear MAURIZIO A., We are grateful for your review. We are very happy to hear that you enjoyed your stay at our Hotel. We will be happy to pass this feedback with the entire team. Our priority is guest satisfaction and your comment confirms our hard work. We look forward to welcome you again in the near future :) Best regards, Witold Skałka Guest Experience Specialist

We’ll located, helpful & friendly front desk, great breakfast

Customer review rating 5.0/5

Jayne Families - Confirmed reviews ALL

Front desk gave us loads of ideas re eating & sampling local food & very friendly! Fantastic assortment at breakfast - including vegetarian options, which was good to see!

Dear JAYNE W., Thank you very much for having taken the time to post your comments. It is a great pleasure to read so nice informations about our hotel , please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. See you in next time at Mercure Kraków Old Town. With best regards, Witold Skałka Guest Experience Specialist

Excellent

TripAdvisor rating 5.0/5

katska86 TripAdvisor review

Beautiful historical hotel, very modern, clean, big rooms, lovely kind, and friendly service. Close to the Old Town. With the Google Map app 10 min walk to the square. Nice traditional Polish food in the restaurant downstairs, good choice of alcohol. Very highly recommend it.

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Other web-users rate our hotel

  • 987 reviews 9.6/10 Location
  • 846 reviews 8.9/10 Room
  • 1,199 reviews 9.6/10 Service
  • 10 reviews 9.7/10 WiFi
  • 610 reviews 9.2/10 Breakfast
  • 393 reviews 9.1/10 Cleanliness
  • 291 reviews 9.7/10 Vibe
  • 125 reviews 8.7/10 Amenities

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