Bachleda Luxury Hotel Kraków - MGallery 5 stars

Customer review rating 4.8/5 284 reviews

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Room 1

Number of guests
Children's age

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How it works?
Bachleda Luxury Hotel Kraków - MGallery
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+ 17 Services

Hotel extras

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf Paying
  • Tennis Paying
  • Boat excursions (nearby) Paying
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Bachleda Luxury Hotel Kraków - MGallery

Plac Kossaka 6
31106 krakow
poland

Tel: +48124241100

Fax: (+48)12/4241101

Check-in from 14h00

Check out up to 12h00

  • MDA KRAKOW :  179 JUBLAT

  • By plane

    KRAKOW AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRAKOW BALICE At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRK At 14km / 8.7 miles - Shuttle paying

  • By car

    A4 At 12km / 7.46 miles

  • By train

    KRAKOW GLOWNY At 2.8km / 1.74 miles

GPS :50.0566, 19.9284

Our accommodation(s)

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

GAVI

Type of cuisine: International

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

OPUS LOUNGE BAR

The Opus Lounge Bar is a unique space in a historic vault with elegant armchairs and beautiful fabrics. Connoisseurs can taste specially selected spirits from all corners of the world.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Bachleda Luxury Hotel Kraków - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

284 reviews

tripadvisor

TripAdvisor Rating 5.0/5

123 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Dorota Couples - 06/06/2021 Confirmed reviews ALL

Super

Dear Dorota, we really appreciate that you have shared your opinion about recent stay at Bachleda Luxury Hotel. Kind regards, Krzysztof Sowa, General Manager

Wanna be glamour

Customer review rating 4.5/5

Grzegorz Couples - 01/06/2021 Confirmed reviews ALL

Not the best value for money but still worth it

Dear Grzegorz, Thank you for taking the time to tell us about your experience at the Bachleda Luxury Hotel. We are sorry that you have not been fully satisfied. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Krzysztof Sowa, General Manager

Wonderful stay!

Customer review rating 5.0/5

Katarzyna Couples - 07/03/2021 Confirmed reviews ALL

It was a short but memorable stay. Great location, beautiful interiors but what matters most - very kind and helpful staff! Thank you! I hope to be back soon :)

Dear Katarzyna, Thank you for your comments regarding your stay. We put a lot of effort do deliver service beyond our Guest expectations, the more we are happy that we made your memorable. Thank you for appreciating our team. It is always a pleasure to receive positive feedback. With pleasure, I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind regards, Krzysztof Sowa, General Manager

amazing hotel and even more amazing staff

Customer review rating 5.0/5

Martine V. B. Business - 23/12/2020 Confirmed reviews ALL

Fantastic stay, arrived in middle of the night, staff were very friendly and helpful. The room was beautiful and breakfast was the best in room breakfast I ever had. Great stay, can highly recommend!

Dear Martine, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and special appreciation for our royal breakfast. We hope to welcome you back soon. Sincerely, Krzysztof Sowa, General Manager

Excellent stay! Great staff

Customer review rating 5.0/5

Anonymous Business - 22/12/2020 Confirmed reviews ALL

The staff was very good, the room was excellent and the bed was great! All in all 10/10

Dear Fethi, Thank you for taking the time to tell us about your experience at the Bachleda Luxury Hotel Kraków - MGallery. We are more than glad that you have enjoyed your stay and you have appreciated our dedicated team. We hope to welcome you back soon! Kind regards, Krzysztof Sowa, General Manager

excellent stay

Customer review rating 5.0/5

Anonymous Business - 09/12/2020 Confirmed reviews ALL

great customer service

Dear Katarzyna, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krzysztof Sowa, General Manager

Surpassed our expectations

Customer review rating 4.5/5

Victor C. Couples - 08/11/2020 Confirmed reviews ALL

Beautiful hotel. Hotel staff excellent service and very attentive and couldn’t be more helpful. Hotel decor was luxurious yet cosy and welcoming. Food was excellent both breakfast and evening meals. Room was clean and tidy and beautifully maintained. We had a wonderful time even during covid lockdown.

Dear Victor, it was a pure pleasure to read such a lovely opinion. We are more than happy that you have enjoyed your stay and had a delicious time at Gavi Restaurant. We hope we will welcome you back in the near future. Kind Resgards, Krzysztof Sowa, General Manager

Good accommodation

Customer review rating 5.0/5

Piotr Couples - 01/11/2020 Confirmed reviews ALL

Excellent environment, perfectly trained staff.

Dear Piotr, thank you for sharing your opinion. Especially we appreciate compliments for our team. We hope we will welcome you back soon. Kind regards, Krzysztof Sowa, General Manager

Wonderful personell in the hotel and restaurant

Customer review rating 5.0/5

Anonymous Couples - 13/10/2020 Confirmed reviews ALL

good taste in the design of the hotel,

Dear Christopher, thank you for sharing your opinion. We are more than glad that you have enjoyed your stay at our hotel. We hope to welcome you back again!

Poor accounting system

Customer review rating 1.5/5

Patrick F. Couples - 23/09/2020 Confirmed reviews ALL

Lovely check in staff, great restaurant and entertainment, nice room and friendly bar staff BUT when I went to get some water from the bar to take to the room I was sent to reception as I had no credit left (they had my AmEx Centurion card on file!) I was asked to go to my room, get the physical card and return to reception for them to make an additional charge, before I could go back to the bar where they called reception to check I could charge two bottles of water to my room. Very poor service - handled badly!

GREAT WELCOMING STAFF COURTEOUS AND RESPONSIVE AT ALL TIMES.

Customer review rating 4.5/5

Alex C. Couples - 19/09/2020 Confirmed reviews ALL

A VERY WELL MANAGED HOTEL IN EVERY RESPECT.

Excellent

Customer review rating 5.0/5

Barbara M. Friends - 24/03/2020 Confirmed reviews ALL

The hotel is amazing and the decor is fantastic. The staff couldn’t do enough. Couldn’t fault anything. The hotel is so clean and the restaurant food was delicious. Will be returning next year

Dear Barbara, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is a pure pleasure to read how much you have enjoyed your stay. Thank you for special compliments for our staff - they put a lot of effort do deliver only the highest quality of services. We are thrilled with your kind words about our Gavi Restaurant Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you next year! Kind Regards, Krzysztof Sowa, General Manager

Excellent

Customer review rating 4.5/5

Lily Couples - 19/03/2020 Confirmed reviews ALL

Excellent front desk staff and quality of facilities throughout. Stay would have been enhanced by availability of a spa -massages etc and a larger pool. Housekeeping excellent loved the toiletries towels water balloons for hotels first birthday party. Service of cooked food at breakfast in the dining room was a bit slow.

Dear Seainin, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback and we will be delighted to share your kind comments and compliments with all our colleagues. We are more than happy that you have shared with us time during our 1st birthday and we hope to see you again soon. Kind regards, Krzysztof Sowa, General Manager

Beautiful hotel

Customer review rating 4.5/5

Steve L. Couples - 19/03/2020 Confirmed reviews ALL

Great service, food and amazing decor

Dear Stephen, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. We are delighted to read that you appreciated our design and staff and delicious dishes an Gavi Restaurant. We hope to welcome you back again. Best regards, Krzysztof Sowa, General Manager

A uniquely beautiful place. Very attentive staff, good food and homely.

TripAdvisor rating 5.0/5

WooStockholm Couples - 02/07/2019 TripAdvisor review

Bachleda hotel is beautifully decorated. It is seen that every detail must be carefully done. Location is accessible, easy to get to old town and castle. It is quiet. Our room is spacious, clean and homely. Bed is not bad but I have experienced Sofitel bed is normally softer. However it is still comfortable. Staff are very attentive,helpful and polite. They represent the hotel professionally. Food is very good, a good composed menu. The restaurant is stunning but at the same time relaxing and not too formal. This hotel is a destination itself. There is no hesitation to come back.

Good morning, Thank you for the nice opinion about Bachleda Luxury Hotel Krakow MGallery by Sofitel. We were very pleased that you were our Guest. Best regards, General Manager, Krzysztof Sowa

Four days visit

TripAdvisor rating 5.0/5

Nikolma Couples - 26/05/2019 TripAdvisor review

Hotel is brand new and you can feel it. Overall quality was excellent, but some from some of the employees you can see that they are not in good "service mode". If we return to Krakow we will choose the same hotel.

Good morning, Thank you for the nice opinion about Bachleda Luxury Hotel Krakow MGallery by Sofitel. We were very pleased that you were our Guest. Best regards, General Manager, Krzysztof Sowa

Ultimate Luxury Experience

TripAdvisor rating 5.0/5

Explore22725141948 Business - 13/04/2019 TripAdvisor review

This is a beautiful hotel . The bed was fit for a princess. The wardrobe space more than ample. The staff very friendly and helpful and n o thing was a problem. I look forward to my next stay in Krakow.

Dear Sir or Madam, We are very pleased that you enjoyed your stay in Bachleda Luxury Hotel Krakow MGallery by Sofitel. Our hotel was created to make our Guests feel like kings and queens. It is great to read that you felt special with us, and you liked our interiors. It will be a pleasure to welcome you again very soon. General Manager - Krzysztof Sowa

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