Bachleda Luxury Hotel Kraków - MGallery 5 stars

Customer review rating (ALL Rating) 4.8/5 705 reviews

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Description

Hotel extras

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Bachleda Luxury Hotel Kraków - MGallery

Plac Kossaka 6
31106 Krakow
Poland

GPS:50.0566, 19.9284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  705 reviews

TripAdvisor Rating  4.8/5  302 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Antonya T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Disappointing

TripAdvisor rating 3.0/5

Jacek W TripAdvisor review

Dear Sir, Thank you for sharing your opinion and for providing detailed feedback about your stay. We are truly sorry that not all aspects met your expectations — please accept our sincere apologies for any inconvenience caused, particularly for the absence of the welcome letter and treat. This certainly should not have happened, and we will review the matter internally to ensure such oversights do not occur in the future. As a boutique property, our hotel is characterized by its intimate atmosphere and limited space, which naturally affects the size of our rooms. We are fully transparent about this — the room dimensions are clearly stated across all our informational materials and booking platforms. A Junior Suite with an area of 30 m² is well within the standard for this room category in boutique hotels located in historic city centers like Kraków. Breakfast at our hotel is also entirely optional — it is never mandatory, and we give our guests complete freedom to decide whether they would like to include it. The pricing is in line with what is typically offered at hotels of this category in Poland. Additionally, we offer a wide selection of hot dishes and items available beyond the buffet, many of which can be ordered at no extra charge — guests simply need to ask our staff. A supplementary fee applies only to a few signature dishes, such as Eggs Benedict, which are prepared with special care and on individual request. With regard to the deposit, we would like to emphasize that it is a standard and internationally recognized hotel practice. It serves as a safeguard not only for the hotel but also for the guest, in the event of unforeseen situations such as minibar usage. The deposit is, of course, fully refunded upon check-out. We value open communication and respect every guest’s feedback — including critical comments. Thank you once again for sharing your thoughts, which we take as an opportunity to improve our services. Sincerely,

Customer review rating 5.0/5

Emma D. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Maria C. I. Solo - Confirmed reviews ALL

Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed every aspect of your stay — from the peaceful and beautifully appointed room to the quality of our breakfast service. It means a great deal to us that Bachleda Luxury Hotel contributed to making your visit to Kraków even more memorable. We sincerely hope to welcome you back in the near future!

Customer review rating 5.0/5

Karen P. Friends - Confirmed reviews ALL

Thank you so much for your kind review! We're delighted to hear that your stay exceeded your expectations. It’s wonderful to know you enjoyed our central location, comfortable rooms, and the quality of our breakfast buffet. We always aim to provide both comfort and convenience for our guests, and your feedback means a lot to us. We hope to welcome you back again soon!

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Other web-users rate our hotel

  • 315 reviews 9.3/10 Location
  • 363 reviews 9.2/10 Room
  • 614 reviews 9.6/10 Service
  • 250 reviews 9.6/10 Food
  • 202 reviews 9.8/10 Vibe
  • 177 reviews 8.9/10 Breakfast
  • 156 reviews 9.4/10 Amenities
  • 155 reviews 9.1/10 Comfort

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