Bachleda Luxury Hotel Kraków - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 688 reviews

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Description

Hotel extras

  • Discover an oasis of tranquility in the beautiful surroundings of the elegant interiors.

  • Experience luxury in its purest form.

  • The textures, fragrances, and colours make every very visit to our restaurant an unforgettable one.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Our accommodation(s)

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Hotel location

Bachleda Luxury Hotel Kraków - MGallery Collection

Plac Kossaka 6
31106 KRAKOW
Poland

GPS:50.0566, 19.9284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  688 reviews

TripAdvisor Rating  4.8/5  333 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Jenna B. Couples - Confirmed reviews ALL

We absolutely loved our brief but packed 2 night stay with Bachleda. Upon arrival we were given a glass each of prosecco. Once we entered our room, a further bottle had been left for my husbands birthday ;). We loved the cozy bar below the ground floor and the breakfast had great choice. If we were staying longer I might have possibly upgraded our room for more space but it was more than fine for 2 nights. So central and close to Wawel Castle and about 15 mins walk to the main old square. We had a brief use of the spa facilities. Everything was clean and well maintained. I would definitely stay there again

Dear Jenna B., Thank you for taking the time to share your wonderful experience at Bachleda Luxury Hotel Kraków - MGallery Collection. We are delighted to hear that you enjoyed your stay, particularly the thoughtful touches such as the prosecco and the birthday celebration for your husband. It is gratifying to know that our cozy bar and breakfast selection contributed to your overall satisfaction. We appreciate your acknowledgment of our central location, which indeed provides easy access to both Wawel Castle and the main square. It is also heartening to learn that you found our facilities clean and well maintained. We would be thrilled to welcome you back for another visit, and perhaps on your next stay, you may consider an upgrade for a more spacious experience. Thank you once again for your kind words. We look forward to serving you in the future. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

Customer review rating 5.0/5

Sean I. Couples - Confirmed reviews ALL

Sorry to say, Our only disappointment was breakfast!! being 5* hotel we would have expected a menu and freshly prepared hot food, Hot Buffet selection was poor and mildly warm, coffee was cool and definitely not worth over £50, otherwise we had an amazing stay with you, thankyou

Dear Guest, Thank you very much for taking the time to share your feedback and for your kind words about our hotel and helpful staff. We are truly pleased to hear that you had an amazing stay with us overall. At the same time, we were genuinely surprised to read your comments regarding breakfast. Please allow us to clarify that all breakfast items are prepared fresh daily, including eggs, bread, juices, smoothies, and baked goods. Additionally, the buffet area where hot dishes are displayed is continuously heated to maintain the appropriate temperature. We always encourage our guests to immediately inform our team if anything does not meet expectations, whether regarding temperature, freshness, or selection. Our staff is always happy to replace dishes or check any concerns on the spot to ensure full satisfaction. Your feedback is very important to us, and we will of course review it carefully as part of our ongoing commitment to maintaining the high standards expected of a 5-star hotel. Thank you once again for staying with us, and we truly hope to have the pleasure of welcoming you back in the future. Kind regards,

Customer review rating 4.5/5

Carlos T. Couples - Confirmed reviews ALL

Lovely room, excellent spa. Attentive service. Xmas decorations were just right

Dear Carlos T., Thank you for your kind words regarding our beautiful building, lovely rooms, and excellent spa. We are delighted to hear that you appreciated our attentive service and the Christmas decorations. Your feedback is greatly valued, and we look forward to welcoming you back. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

Customer review rating 3.5/5

Vicky F. Couples - Confirmed reviews ALL

Our room was lovely, it was very clean and the bed was so comfortable. The bathroom had very luxurious products to use and the room had lots of things like a very good hairdryer, bathrobes to use in the spa with slippers. The mini bar was stocked well with beautiful glass wear and reasonably priced.

Dear Vicky F., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of your room and the luxurious amenities provided. However, we apologize if any aspects did not meet your expectations. Your comments are valuable, and we will take them into consideration as we continue to enhance our guest experience. Thank you once again, and we hope to welcome you back in the future. Sincerely, Bachleda Luxury Hotel Kraków - MGallery Collection

Customer review rating 5.0/5

Ashley B. Couples - Confirmed reviews ALL

My partner and I stayed four night for our first visit to the city and was very impressed. The hotel was amazing with excellent service, beautiful rooms and amenities. Will stay again next time we visit.

Dear Ashley B., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the excellent service, beautiful rooms, and amenities. We look forward to welcoming you back on your next visit to Kraków. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

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Other web-users rate our hotel

  • 378 reviews 9.7/10 Location
  • 400 reviews 9.2/10 Room
  • 669 reviews 9.4/10 Service
  • 237 reviews 9.6/10 Vibe
  • 232 reviews 8.8/10 Food
  • 210 reviews 8.4/10 Breakfast
  • 184 reviews 9.3/10 Comfort
  • 177 reviews 9.2/10 Amenities

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