Customer review rating (ALL Rating) 4.8/5 495 reviews
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Bachleda Luxury Hotel Kraków - MGallery
Plac Kossaka 6
Telephone +48 12 424 11 00
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Access: 2.8 km / 1.74 mi 30 min walk / 15 min drive
Shuttle on call
Access: 12 km / 7.46 mi 25 min drive
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Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Izabela Families - Confirmed reviews ALL
Very elegant, and beautiful place, I spend nice time with family, I truly recommend this hotel!
Dear Izabela, We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We look forward to warmly welcoming you again. Kind regards, Marta Palmąka PR & Marketing
Superb Hotel with excellent Restaurant and brilliant Staff
TripAdvisor rating 5.0/5
Smalltilley1 Couples - TripAdvisor review
My partner and I have just returned from a mini break to Krakow and we were absolutely delighted to have stayed at Bachleda Hotel. From the moment we arrived we were greeted with upmost professionalism. Welcomed with a complimentary drink but more importantly with smiles and corteousy. Our room was very tastefully decorated with all mod cons and all the little touches that make a big difference. It was quiet and peaceful. We enjoyed a cocktail in the bar every evening and relaxed as the bartender worked his magic as he prepared drinks. The quality furnishings and attention to detail made the bar a very special space. We ate on both evenings in the hotel restaurant Gavi. The staff were attentive but not intrusive and their knowledge of the cuisine and wine was superb. Nothing was too much trouble and preferences were accommodated. The Bachleda is exceptionally well managed and the staff are a credit to the hotel.
Thank you for sharing your positive opinion about the hotel! We're glad to hear that you enjoyed our hotel bar and cocktails, as well as our restaurant. We strive to provide our guests with the best experience possible, and we're happy to hear that we met your expectations. We're also thrilled to receive compliments for our staff. Our team works hard to provide excellent customer service and ensure that every guest has a pleasant stay. It's always encouraging to hear that their efforts are appreciated and recognized. We hope you'll choose to stay with us again in the future and experience more of what our hotel has to offer. Thank you for choosing us for your stay!
TripAdvisor rating 4.0/5
ianwR1719NS Business - TripAdvisor review
Very nice hotel located bit away from main square. Rooms are luxury but bit small. However there is everything what you need. Spa is nice but again petite. Staff is really added value and you feel looked after.
At our hotel, we take great pride in providing exceptional hospitality and ensuring that our guests feel welcomed and comfortable during their stay. We are pleased to hear that our efforts have made a positive impact on your overall experience. We hope to have the pleasure of welcoming you back to our hotel in the near future, and please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable. Thank you again for your kind words and for choosing our hotel as your home away from home.
Customer review rating 5.0/5
Kevin B. Couples - Confirmed reviews ALL
Fantastic 3 nights at a great location. Staff were helpful and polite. Would definitely return and recommend.
Dear Kevin, Thank you for choosing to stay with us at Bachleda Luxury Hotel. We are delighted to hear that you had an enjoyable experience during your stay and we appreciate you taking the time to share your positive feedback with us. It is wonderful to know that you found our accommodations comfortable and that our staff provided you with excellent service. We look forward to welcoming you back in the near future. Kind regards, Marta Palmąka PR & Marketing
Great team good location
Customer review rating 5.0/5
Quentin Solo - Confirmed reviews ALL
The Hotel is very well located, very close to the Castle and the city center. The team provides great personalized service with a big smile. Definitely recommend.
Dear Quentin, Thank you for your positive feedback! It's great to hear that you enjoyed your stay at our hotel. We are always striving to provide the best possible experience for our guests, and your kind words are truly appreciated. We hope to have the pleasure of welcoming you back again in the future! Kind regards, Marta Palmąka PR & Marketing
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price