Bachleda Luxury Hotel Kraków - MGallery 5 stars

it was wonderful. friendly staff and beautiful room and spa.

The hotel was small and cosy. Decor definately had the 5 star opulance. Staff were cheerful and attentive in all things. It was nice for the hotel to arrange excursions and to pay the tour guides direct knowing the hotel weren't taking a kick back. Room was also opulent but practical. Had everything you needed. The double glazing was seriously effective so we couldn't hear any outside noise. Rooms were very clean throughout the stay. Excellent value for money. Ideally located for the town centre (10 minutes walk). Wouldn't hesitate in re booking this hotel. NB. The 'Pool' is a super large jacuzzi not a swimming pool. Can't find a single thing to criticise it actually.

I'm happy to try this hotel again. However, I encountered a few things about my stay. First, I had to change my room twice before I was given a room with a reasonable size and layout. The first room was too small and had a half ceiling height. The bellman who showed me the room advised me that I should open the windows in -5 C if the room gets too warm because the cold AC was switched off a few weeks before my arrival. I was there for four nights, and I had to wake up every night in the middle of the night from the excessive heat sweating and to open the window to cool down the room. While the hotel has a beautiful small pool in the basement, I'm afraid that one evening I could not use it because there was an accident in the pool and blood. On the other hand, the staff was quite friendly. Right after I checked out and on my way to the airport, I got a call from the front desk stating that I forgot and left my laptop in the room. I returned and picked it up, and that was a nice gesture from the staff that saved me much trouble - thank you. I hope I'll have a better experience next time I stay there. Best regards, Tamer

Beautiful hotel in the luxury bracket. The rooms are perfect and have everything you could imagine you need and are of a good size. Very clean. Friendly and efficient staff. Nice lounge and bar - prices for drinks are reasonable considering you are in a luxury hotel. Great location, less than 10 minutes from main square, or five minutes to the castle - you’re not very far from anything. The room rate is pretty good for a five star hotel but the only slight negative is the price for breakfast which works out around £25 per person per day. This is fine if you want the full works for breakfast. However, there are plenty of cafes within a minute or two where you can get a good breakfast for around £5 per person. We didn’t eat in the restaurant on this occasion but the menu looked interesting and reasonably priced for the standard. We had a lovely time and will definitely be back.

i really enjoyed my time to this fantastic hotel ... the decoration . like or not . but make a good atmosphere . the all staff so professional with big attention . breakfast really good but after 3 days not big change of choice ... the spa . only the restaurant with small capacity and impossible to diner if not booking .. i wishes to come back soon