Bachleda Luxury Hotel Kraków - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 695 reviews

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Plac Kossaka 6, 31106 KRAKOW, Poland

Description

Hotel extras

  • Discover an oasis of tranquility in the beautiful surroundings of the elegant interiors.

  • Experience luxury in its purest form.

  • The textures, fragrances, and colours make every very visit to our restaurant an unforgettable one.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Our accommodation(s)

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Hotel location

Bachleda Luxury Hotel Kraków - MGallery Collection

Plac Kossaka 6
31106 KRAKOW
Poland

GPS:50.0566, 19.9284

Telephone
Fax +48 12 424 11 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  695 reviews

TripAdvisor Rating  4.8/5  327 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Finn B. Couples - Confirmed reviews ALL

Kind staff nice breakfast lovely room. Hotel was very warm

Dear Finn B., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, friendly staff, and breakfast offerings. Your satisfaction is our priority, and we appreciate your compliments about your room. Goodbye, Bachleda Luxury Hotel Kraków - MGallery Collection

Customer review rating 5.0/5

Neil H. Couples - Confirmed reviews ALL

Staff: Welcoming, professional and helpful. Beautifully attired. Hotel: Luxury is not an exaggeration. Food: Sublimely delicious Perfection.

Dear Neil H., Thank you for your kind words regarding your recent stay at our hotel. It is a pleasure to hear that our staff made your experience welcoming and enjoyable, and that you found our facilities and dining to be top-notch. We appreciate your feedback greatly. Goodbye and best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

Tomasz is your friend, and everyone else here!

TripAdvisor rating 5.0/5

Alexander K TripAdvisor review

Bachleda Luxury Hotel in Kraków delivered one of the most exceptional stays imaginable, combining flawless service, spectacular design and genuinely heartfelt hospitality. Service and concierge From the first moment, the concierge team set a new personal benchmark, with attentive, intuitive support that felt closer to private butler service than a standard front desk. Every request was handled immediately and with a smile, and the level of care throughout the stay created the feeling of being genuinely looked after rather than simply checked in and out. Suite and in-room touches The suite itself was outstanding: spacious, beautifully finished in the hotel’s Art Deco-inspired style and perfectly soundproofed, giving a sense of calm a few minutes from Wawel and the Old Town. Thoughtful extras such as champagne waiting in the room and an immaculate turndown standard made the entire experience feel celebratory and very deliberately curated. Dog-friendly care for Akiko As a dog-friendly property, Bachleda went far beyond the usual “pets allowed” checkbox and treated Akiko as a true VIP guest. A fresh puppy bed, bowls prepared in advance and the team’s constant, genuine attention to her comfort turned travelling with a dog from a logistical compromise into a real pleasure. Dinner, Tomasz and the voucher Dinner at Gavi was a highlight in itself, but what stood out most was Tomasz, who clearly runs operations with an owner’s mindset and went out of his way at every step. The PLN 100 dinner voucher was a nice touch, yet it was Tomasz’s professionalism, discretion and unfakeable warmth that made the evening feel like dining in a favourite, very well-run private club rather than in a hotel restaurant. OPUS Lounge Bar OPUS Lounge Bar, hidden under the hotel’s historic vaults, is easily one of Kraków’s best-kept secrets: a low-lit, British-style lounge with a serious back bar and an atmosphere that makes “just one drink” unrealistic. Between the cocktails, the music and the tucked-away, members’-club feel, it is the sort of place you hesitate to recommend too widely, purely out of selfishness to keep it for yourself.

Dear Alexander K, Thank you for taking the time to share your exceptional experience at Bachleda Luxury Hotel Kraków. We are delighted to hear that you enjoyed the attentive service delivered by our concierge team, which you found to be of a personal nature. It is our aim to ensure that every guest feels genuinely cared for during their stay. We appreciate your kind words regarding the design and comfort of your suite, as well as the thoughtful touches that enhanced your experience. It is wonderful to know that your dog, Akiko, was treated with the utmost care and that her comfort contributed positively to your overall stay. Your compliments about dinner at Gavi and the ambiance of the OPUS Lounge Bar are much appreciated. We strive to create memorable dining experiences, and it is gratifying to hear that you found both the atmosphere and service to be remarkable. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

Customer review rating 5.0/5

India T. Families - Confirmed reviews ALL

I have nothing but good words. The staff went above and beyond to make our stay pleasant.

Dear India T., Thank you for your kind words regarding our helpful staff, beautiful accommodations, and prime location. We are delighted to hear that your experience was enjoyable, and we appreciate your recognition of our team’s efforts to enhance your stay. Goodbye and best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

Customer review rating 4.5/5

Haimanti B. Friends - Confirmed reviews ALL

Great ambience, opulence of luxury and great dinner at Gavi.

Dear Haimanti B., Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed the location, cleanliness, comfort, and hospitality, as well as the ambiance and dining at Gavi. Your feedback is greatly appreciated. Goodbye, Bachleda Luxury Hotel Kraków - MGallery Collection

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Other web-users rate our hotel

  • 352 reviews 9.6/10 Location
  • 378 reviews 9.4/10 Room
  • 647 reviews 9.6/10 Service
  • 240 reviews 8.8/10 Food
  • 221 reviews 9.7/10 Vibe
  • 203 reviews 8.5/10 Breakfast
  • 177 reviews 9.6/10 Comfort
  • 163 reviews 9.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.