Bachleda Luxury Hotel Kraków - MGallery 5 stars

Customer review rating 4.8/5 355 reviews

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Bachleda Luxury Hotel Kraków - MGallery
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+ 22 Services

Hotel extras

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf Paying
  • Tennis Paying
  • Boat excursions (nearby) Paying
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Bachleda Luxury Hotel Kraków - MGallery

Plac Kossaka 6
31106 krakow
poland

Tel: +48124241100

Fax: (+48)12/4241101

Check-in from 14h00

Check out up to 12h00

  • MDA KRAKOW :  179 JUBLAT

  • By plane

    KRAKOW AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRAKOW BALICE At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRK At 14km / 8.7 miles - Shuttle paying

  • By car

    A4 At 12km / 7.46 miles

  • By train

    KRAKOW GLOWNY At 2.8km / 1.74 miles

GPS :50.0566, 19.9284

Our accommodation(s)

Our restaurants and bars

GAVI

Type of cuisine: International

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

OPUS LOUNGE BAR

The Opus Lounge Bar is a unique space in a historic vault with elegant armchairs and beautiful fabrics. Connoisseurs can taste specially selected spirits from all corners of the world.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Bachleda Luxury Hotel Kraków - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

355 reviews

TripAdvisor Rating 5.0/5

140 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location, friendly helpful staff

Customer review rating 5.0/5

Tracey B. Friends - 13/09/2021 Confirmed reviews ALL

Our 4 night stay in this beautiful hotel with its friendly helpful staff was a pleasure. We would recommend it to anyone. It is well located within the delightful city of Krakow.

Excellent Staff!!!

Customer review rating 5.0/5

Mark S. Families - 13/09/2021 Confirmed reviews ALL

My wife and I travel a lot, and we rarely write a review for anyone. This past year with COVID-19 pandemic upon us we have experienced some of the best and worse all over the globe. This was our one of our best experiences in every way imaginable. Staff was friendly, attentive, always there when you need them. Food was exceptional and drinks from the bar some of the best!!! Extremely clean and well located! We will recommend and return in the future for sure!

Fantastic stay

Customer review rating 5.0/5

Agata Couples - 29/08/2021 Confirmed reviews ALL

My husband and I stayed in your hotel for 3 nights and it was undoubtedly the best hotel experience we've had. Our room was spacious and the bed was exceptionally comfortable. Even though the hotel is surrounded by roads with trams, you could hardly hear any noise. The breakfast experience was probably the highlight of our stay. Food was absolutely out of this world, everything freshly made and served in a timely manner. The service was very professional- big shout out to Ula- one of the waitresses, that served us twice. People at the reception were very welcoming and helpful.

Firstly we would like to thank you for choosing our hotel. Secondly, we are thrilled with your opinion. The entire team is very pleased to know that you had a memorable and comfortable stay and appreciated our warm and friendly service and hospitality, as well as our interior design. We also would thank you for praise for our delicious food. We look forward to welcoming you back on your next travel to Krakow. Best regards, General Manager, Krzysztof Sowa.

well located

Customer review rating 4.5/5

Patrick Families - 23/08/2021 Confirmed reviews ALL

well located, good restaurant, very friendly staff and always ready to help or to book some excursions

Dear Patrick, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Krzysztof Sowa, General Manager

Fantastic

Customer review rating 5.0/5

Mac Couples - 20/08/2021 Confirmed reviews ALL

One of the best hotel I've seen it should be on the list of LHW.

Dear Maciej, We very much appreciate your feedback regarding your stay at the Bachleda Luxury Hotel. It is always a pleasure to read that our Guests enjoyed their stay with us . Sincerely, Krzysztof Sowa, General Manager

Formidable aesthetics & attention to detail

Customer review rating 4.5/5

Roza Couples - 20/08/2021 Confirmed reviews ALL

The best thing about this sofitel is the aesthetics. I have yet to see a hotel so exquisitely decorated. The next best thing is the impeccable service staff. Young & beautifuly dressed in their silk waistcoats with impeccable manners. The gym could use resistance bands to compensate for the lack of equipment and the pool is too tiny for any real swimming. How about the hotel offers acess to a partner gym and pool facility in order to compensate for the inadequacy of the fitness facilities?

We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel. It is always a pleasure to receive feedback from our Guests. We really appreciate your praises for our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Krzysztof Sowa, General Manager

Very efficient and attentive service.

Customer review rating 4.5/5

Lt Couples - 16/08/2021 Confirmed reviews ALL

Everything is fine efficiently and orderly. Staffs are friendly and very helpful. Room is spacious and clean. Very comfortable.

Dear Leslie, We very much appreciate your feedback regarding your stay at our hotel. It is always a pleasure to receive positive opinion. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krzysztof Sowa, General Manager

Excellent stay

Customer review rating 5.0/5

Eric T. Friends - 16/08/2021 Confirmed reviews ALL

Nice and great stay at Bachleda Krakow. Great front-desk stuff with the right attitude and excellent service.

Dear Eric, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Krzysztof Sowa, General Manager

Luxury with a bit too much plush & gold

TripAdvisor rating 4.0/5

yorkh651 Couples - 16/08/2021 TripAdvisor review

Nice luxurious hotel near old-town, quiet, spacious rooms (but rather small bathroom), clean and cozy with very freindly staff. Good breakfast in patio. We stayed 2 for 2 nights on our Poland trip. The wellness area is a bit dissapointing, small but overloaded with golden decor, for those who like it..... a more clever arrangement of the limited available space would have yielded a better result (like e.g. a real swimming pool). Staff was not really helpful in solving organizational problems like e.g. museum tickets. Nevertheless, overall a recommenadable place when visiting Krakow.

Thank you for taking time to share your opinion about your recent stay at Bachleda Luxury Hotel. It is a pleasure to read your compliments about our team and that you have enjoyed our royal breakfast at Gavi Restautant. In the same time we are sorry that you have not been fully satisfied with our intimate wellness area. We hope to welcome you back. Kind regards, Krzysztof Sowa, General Manager

The best place in town

TripAdvisor rating 5.0/5

Jean Baptiste S Family - 10/08/2021 TripAdvisor review

We came before in Krakow, and it was the first time we went to this hotel. It’s a really small gem where you have a delicate and permanent attention to your needs. Everyone did their best to anticipate any of our needs and make feel at home. This hotel is perfectly situated nearby the Castel and is a perfect spot to visit the city. The beds, pillows, bath product where wonderful and we really enjoy our stay. We’ll be back in December

Dear Jean, we really appreciate your comprehensive feedback. We are very touched to read your full satisfaction of our perfect services. We are especially thankful for your compliments about our staff and the high quality of service you received during your stay. They do work very hard every day to make sure our Guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We look forward to seeing you again in December! Kind regards, Krzysztof Sowa, General Manager

This is Luxury

Customer review rating 5.0/5

Christakis P. Solo - 29/07/2021 Confirmed reviews ALL

The Bachleda has all you expect from a luxury hotel. I thoroughly recommend it. I particularly wish to highlight the excellent food, service and ambience of the Gavi restaurant both in the hall and on the patio.

Great stay

Customer review rating 4.5/5

Kasia Couples - 25/07/2021 Confirmed reviews ALL

Beautiful hotel, great food and professional service

Fantastic experience

Customer review rating 5.0/5

Ineke D. V. Couples - 04/07/2021 Confirmed reviews ALL

After 1,5 years of postponement because of Covid-19 pandemic we came to this hotel and was welcomed like we were "family". Everything was done to make our stay most comfortable. Wonderful staff, team and management. Restaurant GAVI in the hotel was exceptional and the served breakfast excellent. The hotel is situated in the centre about 10 minutes walk to the Market Square and parks. The rooms are spacious, comfortable and clean. We have absolutely nothing to complain about. We really recommend this hotel to visitors who want to stay in a fine Luxury hotel instead of a big hotel chain. Thank you.

Thank you for taking the time to share your experience with us. We are pleased that you have had such a wonderful time in our hotel and enjoyed stay. Every day we do our best to deliver only the highest quality of our services, the more we are pleased with your positive feedback. We have shared your words with our team as your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each Guest a royal stay. We cannot wait (hopefully in less than another 1,5 year) to welcome you back during your next visit to Krakow! Best regards, Krzysztof Sowa, General Manager

very great

Customer review rating 5.0/5

Pawel S. Friends - 29/06/2021 Confirmed reviews ALL

Bachleda Hotel Luxury is very profesional all staff, clean room, great service, amazing place, best swim and fitness for private and comfort, I believe been 15 times in hotel. ✅

Customer review rating 4.5/5

Dorota Couples - 06/06/2021 Confirmed reviews ALL

Super

Dear Dorota, we really appreciate that you have shared your opinion about recent stay at Bachleda Luxury Hotel. Kind regards, Krzysztof Sowa, General Manager

Wanna be glamour

Customer review rating 4.5/5

Grzegorz Couples - 01/06/2021 Confirmed reviews ALL

Not the best value for money but still worth it

Dear Grzegorz, Thank you for taking the time to tell us about your experience at the Bachleda Luxury Hotel. We are sorry that you have not been fully satisfied. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Krzysztof Sowa, General Manager

Wonderful stay!

Customer review rating 5.0/5

Katarzyna Couples - 07/03/2021 Confirmed reviews ALL

It was a short but memorable stay. Great location, beautiful interiors but what matters most - very kind and helpful staff! Thank you! I hope to be back soon :)

Dear Katarzyna, Thank you for your comments regarding your stay. We put a lot of effort do deliver service beyond our Guest expectations, the more we are happy that we made your memorable. Thank you for appreciating our team. It is always a pleasure to receive positive feedback. With pleasure, I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind regards, Krzysztof Sowa, General Manager

amazing hotel and even more amazing staff

Customer review rating 5.0/5

Martine V. B. Business - 23/12/2020 Confirmed reviews ALL

Fantastic stay, arrived in middle of the night, staff were very friendly and helpful. The room was beautiful and breakfast was the best in room breakfast I ever had. Great stay, can highly recommend!

Dear Martine, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and special appreciation for our royal breakfast. We hope to welcome you back soon. Sincerely, Krzysztof Sowa, General Manager

A uniquely beautiful place. Very attentive staff, good food and homely.

TripAdvisor rating 5.0/5

WooStockholm Couples - 02/07/2019 TripAdvisor review

Bachleda hotel is beautifully decorated. It is seen that every detail must be carefully done. Location is accessible, easy to get to old town and castle. It is quiet. Our room is spacious, clean and homely. Bed is not bad but I have experienced Sofitel bed is normally softer. However it is still comfortable. Staff are very attentive,helpful and polite. They represent the hotel professionally. Food is very good, a good composed menu. The restaurant is stunning but at the same time relaxing and not too formal. This hotel is a destination itself. There is no hesitation to come back.

Good morning, Thank you for the nice opinion about Bachleda Luxury Hotel Krakow MGallery by Sofitel. We were very pleased that you were our Guest. Best regards, General Manager, Krzysztof Sowa

Four days visit

TripAdvisor rating 5.0/5

Nikolma Couples - 26/05/2019 TripAdvisor review

Hotel is brand new and you can feel it. Overall quality was excellent, but some from some of the employees you can see that they are not in good "service mode". If we return to Krakow we will choose the same hotel.

Good morning, Thank you for the nice opinion about Bachleda Luxury Hotel Krakow MGallery by Sofitel. We were very pleased that you were our Guest. Best regards, General Manager, Krzysztof Sowa

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