Stunning hotel, good location, very clean, wonderful staff who help with everything. An intimate hotel that lacks nothing, luxurious rooms. Great breakfast and coffee. Hope to return!

Quiet and cosy not usually the way to describe a five star hotel but includes five star service.

Staff were very friendly, couldn’t do enough for us, if needed anything they were prompt & very helpful . Hotel itself is clean and luxurious.

The hotel it’s lovely , with very high standard from interiors to services. Staff is very pleasant and polite. Rooms are decorated to high standards. Breakfast is amazing with plenty of choices. I would definitely stay again.

Excellent location, 10 min walking from the city center, perfect service, amazing breakfast, decent prices.

Warm welcome, customer oriented services, very good quality of sheets, pillows and mattress. Good food. Excellent homemade bread. Good choice of wines.

All went smooth. Hotel location, room comfort and amenities were very good

The hotel room was nice, with a comfortable bed. Overall a good location and nice staff. The cocktail bar was a treat with a great barman and very good cocktails. A couple of areas for development: 1) Pool temperature- could have been a tad warmer as it’s nearly impossible to swim, this is more of a spa. 2) Breakfast food temperature- every “hot” dish was lukewarm at best. Even dishes made A la Carte were not that warm.

We had long travel days to and from Krakow but the hotel, service and restaurant all made up for it during our three day stay. After having dinner at Gavi on our first night, we decided to have all our meals there and enjoyed trying many different menu items. Sadly, we didn't try any cocktails until the last evening and we wished we had tried every one of them. All the servers, both during the breakfast and dinner services, were professional and friendly especially Maciej (who was our server on the last night). We wish to acknowledge the wonderful chef and his kitchen staff who impressed us every evening.

amazing

Nice hotel, nice room, friendly staff. Unfortunately air conditioning kept me awake all night. Staff was not able to resolve the problem either. Had to move to another room at 4 am to get some sleep at all.

We had a fantastic 3-day stay at the Bachleda. The location was great and facilities were excellent. All the staff were very welcoming and helpful. Loved the food too - the breakfast buffet was amazing and dinner was top notch. Perfect location for a romantic break!

Nice luxurious hotel near old-town, quiet, spacious rooms (but rather small bathroom), clean and cozy with very freindly staff. Good breakfast in patio. We stayed 2 for 2 nights on our Poland trip. The wellness area is a bit dissapointing, small but overloaded with golden decor, for those who like it..... a more clever arrangement of the limited available space would have yielded a better result (like e.g. a real swimming pool). Staff was not really helpful in solving organizational problems like e.g. museum tickets. Nevertheless, overall a recommenadable place when visiting Krakow.

We came before in Krakow, and it was the first time we went to this hotel. It’s a really small gem where you have a delicate and permanent attention to your needs. Everyone did their best to anticipate any of our needs and make feel at home. This hotel is perfectly situated nearby the Castel and is a perfect spot to visit the city. The beds, pillows, bath product where wonderful and we really enjoy our stay. We’ll be back in December

Bachleda hotel is beautifully decorated. It is seen that every detail must be carefully done. Location is accessible, easy to get to old town and castle. It is quiet. Our room is spacious, clean and homely. Bed is not bad but I have experienced Sofitel bed is normally softer. However it is still comfortable. Staff are very attentive,helpful and polite. They represent the hotel professionally. Food is very good, a good composed menu. The restaurant is stunning but at the same time relaxing and not too formal. This hotel is a destination itself. There is no hesitation to come back.