Bachleda Luxury Hotel Kraków - MGallery

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Bachleda Luxury Hotel Kraków - MGallery 5 stars

Customer review rating (ALL Rating) 4.8/5 330 reviews

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Description

Hotel extras

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

Hotel location

Bachleda Luxury Hotel Kraków - MGallery

Plac Kossaka 6
31106 Krakow
Poland

Telephone +48 12 424 11 00

Fax +48 12 424 11 01

Contact email

  • MDA KRAKOW:  179 JUBLAT

  • By plane

    KRAKOW AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRAKOW BALICE At 14km / 8.7 miles - Shuttle paying

  • By plane

    KRK At 14km / 8.7 miles - Shuttle paying

  • By car

    A4 At 12km / 7.46 miles

  • By train

    KRAKOW GLOWNY At 2.8km / 1.74 miles

GPS:50.0566, 19.9284

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

Our accommodation(s)

Our guest reviews

Our guest reviews for
Bachleda Luxury Hotel Kraków - MGallery

100% genuine reviews from our guests

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ALL Rating  4.8/5  330 reviews

TripAdvisor Rating  4.5/5  153 reviews

Certificate of excellence 2022

Very goog hotel experience

Customer review rating 5.0/5

Mika R. Couples - Confirmed reviews ALL

Beautiful, well located small luxury hotel. Excellent service. Tasty and varied breakfast. Good drinks from the bar. Attractive, small and idyllic spa area. With Eurovision points 12 :) We will come again!

Stunning hotel and location, extreme luxury and a good price.

Customer review rating 4.0/5

Steve B. Business - Confirmed reviews ALL

We had a two day stay, rooms are absolutely stunning, reception staff and doorman amazing. The breakfast staff not so great and a bit of a poor experience, but was resolved to our satisfaction by way of taking the bill for breakfast off the final bill. The breakfast itself could do with some improving both in choice and having enough of a particular product, such as croissants, which the staff said they had non, on the continental breakfast area - of course they did - but we had to dig deep. Apart from the staff in this department, which I am sure the hotel will address, all of the other staff were absolutely 5 Star. So was the SPA, massage amazing and well priced. The Gavi Resturant fabulous food and good wine menu. In general we would stay again without doubt. Just a little shame about the breakfast but do not let this put you off, a minor problem I am sure will not happen again.

Customer review rating 4.5/5

Polina Families - Confirmed reviews ALL

Beautiful hotel at a great location. Staff is great, very useful and happy to support. I highly recommend this hotel to everyone and we will return :-)

Dear Polina, Thank you for your recommendation. We were thrilled to be a part of your daughter celebration! Cannot wait to welcome you back. Kind regards, Krzysztof Sowa, General Manager

Stunning hotel

Customer review rating 5.0/5

Patrick Couples - Confirmed reviews ALL

This is the most wonderful hotel I have ever stayed at, it is beautiful, we loved the cocktail bar and gym/spa area. Totally stunning.

Dear Patrick, Thank you for taking the time and trouble to complete a survey following your recent stay at BLH. We greatly value and appreciate your positive and feedback and it will be my pleasure to share your kind compliments with our team. Especially, we would like to thank you for highlighting our Opus Lounge Bar and wellness area. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Bachleda Luxury Hotel in the near future. Kind regards, Krzysztof Sowa, General Manager

Absolute perfection!

Customer review rating 5.0/5

Piotr Families - Confirmed reviews ALL

The location, the interior design, the staff, the food. All absolutely excellent.

We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Krzysztof Sowa, General Manager

A well located luxury hotel.

Customer review rating 5.0/5

Martin Friends - Confirmed reviews ALL

the hotel has a classic style with an up to date luxury feel complimented by the staff at this hotel who are all exceptional,

We very much appreciate your comments regarding your recent stay at B>H It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again. Kind regards, Krzysztof Sowa, General Manager

Amazing hotel

Customer review rating 5.0/5

Alex A. Couples - Confirmed reviews ALL

Loved the hotel and spa - do think the breakfast could have been more vegan friendly

Dear Alex, We very much appreciate your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to receive positive feedback. We are very happy that you have loved our hotel. In the same time we are sorry that you haven't been fully satisfied with vegan options during breakfast. Please, inform our restaurant team next time if you need anything more. Thank you again for sharing your experience, and we hope see you soon again. Sincerely, Krzysztof Sowa, General Manager

nice boutique Hotel

Customer review rating 4.0/5

S. Families - Confirmed reviews ALL

satisfied but your employees mostly have problems to understand either English or German. Nothing more to remark. Friendly staff

Good Stay

Customer review rating 4.0/5

Jean-paul Friends - Confirmed reviews ALL

Very big language problems. German and French impossible English like 3 years old

Special hotel Special occasion

Customer review rating 5.0/5

Kevin O. C. Couples - Confirmed reviews ALL

Visited krakow and Poland for the first time . We had wanted to go to krakow for sometime . I decided to propose to my partner so we treated ourselves to a stay in the bachleda hotel . It met our expectations. Beautiful hotel . Have already recommended it to many

Dear Kevin , We are thrilled to read your feedback and appreciate your recommendation. It is a pleasure to know that you have chosen BLH for such a important occasion as a proposal celebration. We hope we will welcome you back again in the near future. Kind regards, Krzysztof Sowa, General Manager

Wonderful

Customer review rating 5.0/5

Jade Couples - Confirmed reviews ALL

A very relaxing stay. The hotel is very cosy and the staff extremely helpful.

Dear Jade, Thank you for your comments regarding your stay at the Bachleda Luxury Hotel Kraków - MGallery. It is always a pleasure to know that you had relaxing time with us. We really appreciate positive comments about our team. We hope your next visit will be as pleasant as the previous one. Kind regards, Krzysztof Sowa, General Manager

Perfect

Customer review rating 4.5/5

Morgane M. Solo - Confirmed reviews ALL

All was perfect I truly recommend

Absolutely beautiful hotel with amazing staff

Customer review rating 5.0/5

C M. Families - Confirmed reviews ALL

We loved our stay at the Bachleda. I actually NEED to know what design firm you worked with on the interiors. I do commercial construction for healthcare here in the US. Some of the finishes at the hotel … I just need the contact for the designers. Everything was perfect. The staff was warm, intelligent and helpful. Can’t wait to come back. I hope you keep expanding your brand.

Nice and close to old town

Customer review rating 5.0/5

Patryk Couples - Confirmed reviews ALL

Great place to stay, nice food and rooms and the staff was helpful

Old world charm with first class service

Customer review rating 5.0/5

J. R. Couples - Confirmed reviews ALL

We were delighted with the 5 days we spent in Bachleda Luxury Hotel. Beautiful environment, wonderful service, good food and well located. Special thanks to Maciej Sztoler for truly individualised service in the restaurant. We'll certainly be back.

Well located, beautifully designed, great service.

Customer review rating 5.0/5

Gerald C. Couples - Confirmed reviews ALL

A stylish and well located hotel. Attentive staff. Excellent breakfast.

A wonderful vacation

Customer review rating 5.0/5

Smadar T. Couples - Confirmed reviews ALL

Stunning hotel, good location, very clean, wonderful staff who help with everything. An intimate hotel that lacks nothing, luxurious rooms. Great breakfast and coffee. Hope to return!

Beautiful hotel

TripAdvisor rating 5.0/5

MagsR401 TripAdvisor review

We had a fantastic 3-day stay at the Bachleda. The location was great and facilities were excellent. All the staff were very welcoming and helpful. Loved the food too - the breakfast buffet was amazing and dinner was top notch. Perfect location for a romantic break!

We are thrilled to read your very positive review on Tripadvisor about our hotel and would like to sincerely thank you. Thank you also for your kind compliments and acknowledging our efforts to ensure us that your stay with us exceed your expectations. We have had a great time sharing our royal place with you during your stay. Best regards, General Manager Krzysztof Sowa

Luxury with a bit too much plush & gold

TripAdvisor rating 4.0/5

yorkh651 Couples - TripAdvisor review

Nice luxurious hotel near old-town, quiet, spacious rooms (but rather small bathroom), clean and cozy with very freindly staff. Good breakfast in patio. We stayed 2 for 2 nights on our Poland trip. The wellness area is a bit dissapointing, small but overloaded with golden decor, for those who like it..... a more clever arrangement of the limited available space would have yielded a better result (like e.g. a real swimming pool). Staff was not really helpful in solving organizational problems like e.g. museum tickets. Nevertheless, overall a recommenadable place when visiting Krakow.

Thank you for taking time to share your opinion about your recent stay at Bachleda Luxury Hotel. It is a pleasure to read your compliments about our team and that you have enjoyed our royal breakfast at Gavi Restautant. In the same time we are sorry that you have not been fully satisfied with our intimate wellness area. We hope to welcome you back. Kind regards, Krzysztof Sowa, General Manager

The best place in town

TripAdvisor rating 5.0/5

Jean Baptiste S Families - TripAdvisor review

We came before in Krakow, and it was the first time we went to this hotel. It’s a really small gem where you have a delicate and permanent attention to your needs. Everyone did their best to anticipate any of our needs and make feel at home. This hotel is perfectly situated nearby the Castel and is a perfect spot to visit the city. The beds, pillows, bath product where wonderful and we really enjoy our stay. We’ll be back in December

Dear Jean, we really appreciate your comprehensive feedback. We are very touched to read your full satisfaction of our perfect services. We are especially thankful for your compliments about our staff and the high quality of service you received during your stay. They do work very hard every day to make sure our Guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We look forward to seeing you again in December! Kind regards, Krzysztof Sowa, General Manager

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