Bachleda Luxury Hotel Kraków - MGallery 5 stars

The best thing about this sofitel is the aesthetics. I have yet to see a hotel so exquisitely decorated. The next best thing is the impeccable service staff. Young & beautifuly dressed in their silk waistcoats with impeccable manners. The gym could use resistance bands to compensate for the lack of equipment and the pool is too tiny for any real swimming. How about the hotel offers acess to a partner gym and pool facility in order to compensate for the inadequacy of the fitness facilities?

Everything is fine efficiently and orderly. Staffs are friendly and very helpful. Room is spacious and clean. Very comfortable.

Nice and great stay at Bachleda Krakow. Great front-desk stuff with the right attitude and excellent service.

Nice luxurious hotel near old-town, quiet, spacious rooms (but rather small bathroom), clean and cozy with very freindly staff. Good breakfast in patio. We stayed 2 for 2 nights on our Poland trip. The wellness area is a bit dissapointing, small but overloaded with golden decor, for those who like it..... a more clever arrangement of the limited available space would have yielded a better result (like e.g. a real swimming pool). Staff was not really helpful in solving organizational problems like e.g. museum tickets. Nevertheless, overall a recommenadable place when visiting Krakow.

We came before in Krakow, and it was the first time we went to this hotel. It’s a really small gem where you have a delicate and permanent attention to your needs. Everyone did their best to anticipate any of our needs and make feel at home. This hotel is perfectly situated nearby the Castel and is a perfect spot to visit the city. The beds, pillows, bath product where wonderful and we really enjoy our stay. We’ll be back in December

The Bachleda has all you expect from a luxury hotel. I thoroughly recommend it. I particularly wish to highlight the excellent food, service and ambience of the Gavi restaurant both in the hall and on the patio.

Beautiful hotel, great food and professional service

After 1,5 years of postponement because of Covid-19 pandemic we came to this hotel and was welcomed like we were "family". Everything was done to make our stay most comfortable. Wonderful staff, team and management. Restaurant GAVI in the hotel was exceptional and the served breakfast excellent. The hotel is situated in the centre about 10 minutes walk to the Market Square and parks. The rooms are spacious, comfortable and clean. We have absolutely nothing to complain about. We really recommend this hotel to visitors who want to stay in a fine Luxury hotel instead of a big hotel chain. Thank you.

Bachleda Hotel Luxury is very profesional all staff, clean room, great service, amazing place, best swim and fitness for private and comfort, I believe been 15 times in hotel. ✅

Super

Not the best value for money but still worth it

It was a short but memorable stay. Great location, beautiful interiors but what matters most - very kind and helpful staff! Thank you! I hope to be back soon :)

Fantastic stay, arrived in middle of the night, staff were very friendly and helpful. The room was beautiful and breakfast was the best in room breakfast I ever had. Great stay, can highly recommend!

Bachleda hotel is beautifully decorated. It is seen that every detail must be carefully done. Location is accessible, easy to get to old town and castle. It is quiet. Our room is spacious, clean and homely. Bed is not bad but I have experienced Sofitel bed is normally softer. However it is still comfortable. Staff are very attentive,helpful and polite. They represent the hotel professionally. Food is very good, a good composed menu. The restaurant is stunning but at the same time relaxing and not too formal. This hotel is a destination itself. There is no hesitation to come back.

Hotel is brand new and you can feel it. Overall quality was excellent, but some from some of the employees you can see that they are not in good "service mode". If we return to Krakow we will choose the same hotel.