ibis Krakow Stare Miasto 3 stars

Customer review rating (ALL Rating) 4.5/5 1,746 reviews

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Description

Hotel extras

Our hotel has 135 rooms. Free super fast Wi-Fi throughout the property. Renovated conference rooms as well as the Ibis Kitchen restaurant. Large car park at the hotel as well as public transport stops.

Our accommodation(s)

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 KRAKOW
Poland

GPS:50.0707, 19.945732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,746 reviews

Customer review rating 3.0/5

Hazael M. Families - Confirmed reviews ALL

The hotel is at walking distance from Old Town and its sights, as well as from a large shopping center which has many places to eat. Krakow train station is a 5 minute walk away. The issues we had were minor details: 1. There were no electrical outlets available in the bathroom, so we couldn't use an electric shaver or toothbrush. 2. There were some seemingly vomit remnants in the portable luggage rack, which were hard to see but the smell remained. There were also stains in the bathroom door frame.

Customer review rating 2.5/5

Carla C. Families - Confirmed reviews ALL

During check-in, we experienced difficulties due to the receptionist’s limited ability to understand and explain the reason for the increase in the price of the stay. Communication was further complicated by her limited knowledge of the English language. We also found silverfish insects in the shower. The bathroom is extremely small, making it impossible for two people to use it comfortably. Furthermore, the shower door blocks the use of the toilet. The shower water pressure was very weak, and the temperature changed constantly between cold and hot. These issues significantly affected our comfort and overall experience. We would appreciate your feedback and an appropriate solution.

Customer review rating 1.0/5

Anna G. Business - Confirmed reviews ALL

Not spacious enough and the breakfast is poor. I’ve stayed with B&B which is far better from Ibis Receptionist is not friendly at all

Customer review rating 2.0/5

Iryna B. Couples - Confirmed reviews ALL

I was shocked to find a TV channel listed as “Ukraine 24”, but it was broadcasting russian programs. This is not a minor issue or a technical mistake, it is misleading and unacceptable, especially during the ongoing war. Showing russian content under the name of a Ukrainian channel is deception. Hotel management must investigate this immediately, remove or correctly label the channel, and stop misleading guests.

Customer review rating 4.5/5

Irena D. Solo - Confirmed reviews ALL

It was excellent. The buffet breakfast was especially fabulous. everything went smoothly and efficiently.

Other web-users rate our hotel

  • 1,119 reviews 9.6/10 Location
  • 999 reviews 6.6/10 Room
  • 744 reviews 8.8/10 Service
  • 27 reviews 8.7/10 WiFi
  • 534 reviews 8.3/10 Breakfast
  • 363 reviews 8.2/10 Cleanliness
  • 198 reviews 7/10 Value

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