ibis Krakow Stare Miasto Hotel 3 stars

Customer review rating 4.4/5 4,999 reviews

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ibis Krakow Stare Miasto
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+ 15 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 krakow

Tel: +48123552900

Fax: (+48)123552999

Check-in from 14h00

Check out up to 12h00

  • By train

    KRAKOW GLOWNY At 0.32km / 0.2 miles

GPS :50.0707, 19.945732

Hotel services


Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • 3 Meeting rooms
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 135 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 135 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Polish
    • Spanish
    • English
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Additional charge
    • On site
    • Public
  • Shopping mall

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,999 reviews

TripAdvisor Rating 4.0/5

1,408 reviews

Extremely satisfied

Customer review rating 5.0/5

Eva W. Solo - 11/10/2021 Confirmed reviews ALL

Very good location, modern room with clean bathroom, comfortable bed, nice light and wardrobe. Clean carpet. No noice outside street.

Good location, clean, modern, great breakfast if you can find a table to eat it

Customer review rating 4.0/5

Saint L. Solo - 25/09/2021 Confirmed reviews ALL

All perfect, except breakfast room is too small. Guest should be split up be timeslots

Well located, clean, underground parking too narrow

Customer review rating 3.5/5

Anonymous Families - 20/09/2021 Confirmed reviews ALL

I have made registration via Web page. It though that parking fee is included in the total price I paid and at the reception I was surprised it is not!

Nice stay in a very beautiful city

TripAdvisor rating 4.0/5

DominiqueG1030 19/09/2021 TripAdvisor review

We really enjoyed our stay in Krakow. That was our very first time in a "Family" mode with our young daughter of 2 years' old. Hotel is very well located, within walking range of the main square, and next door of the Krakowska Galleria.

Good location for a short stay

Customer review rating 3.5/5

Steve M. Couples - 16/09/2021 Confirmed reviews ALL

Basic hotel which was well located and clean. Compact room , but worked well for one night.

Poor choise

Customer review rating 1.5/5

Ania Couples - 15/09/2021 Confirmed reviews ALL

Poor breakfast - no much variation, a lot of people/ not inaf sitting places , expensive parking- not enaf places 5 nights - no clining service ..

Pleasant stay

Customer review rating 4.5/5

Siva Families - 31/08/2021 Confirmed reviews ALL

Stayed for 3 days and hotel is very decent. Location is excellent and staff are very kind and always helpful. We are very satisfied with our stay in the hotel during the pandemic.

Well located, comfortable stay

Customer review rating 4.0/5

Oskars Families - 29/08/2021 Confirmed reviews ALL

The hotel is located in very great stop - public transport, shopping center and stations are very close to it. 5-10 minute walk and you already in old town. Very great.

Well located

Customer review rating 3.5/5

Juan F. Friends - 28/08/2021 Confirmed reviews ALL

Good however the reduction in housekeeping was a bit of a pain when you spend three days. No information on services or if they were available.

Excellent choice of hotel

TripAdvisor rating 5.0/5

Anthony C 26/08/2021 TripAdvisor review

It's location of close to central train and long distance bus station makes it easy to get to. The Krakow Mall is attached to the train station offering lots of fast food outlets and two supermarkets.

Good hotel in Cracow

Customer review rating 5.0/5

V. Families - 23/08/2021 Confirmed reviews ALL

The hotel has an excellent location, old town is only 10-15 minutes walking distance. Friendly and professional hotel staff. Rooms are clean, rich breakfast.

Very well located and delighted we choosed IBIS

Customer review rating 4.5/5

Mary C. Families - 10/08/2021 Confirmed reviews ALL

Brilliant helpful staff at Hotel who welcomed us with Smiles and spoke English to us as we could not speak Polish.

Perfectly located hotel for a good night's sleep

TripAdvisor rating 5.0/5

eyal106 13/04/2021 TripAdvisor review

Perfectly located hotel for a good night's sleep and hot shower. Located right next to the train station, so its quick and efficient arriving from other cities and using the airport train. Friendly staff and very clean.

Started well then went down hill

TripAdvisor rating 2.0/5

jj0306_11 29/01/2020 TripAdvisor review

1st impression friendly welcome clean room but basic. No kettle. Bar staff who cant make a decent cocktail then charge you in pounds instead of slot without giving you a choice. They make more money this way and it costs me more. Last day room was not cleaned. Every morning at 6.30 am staff stand in hallway outside our room talking loudly waking us up.

Dear Guest, I’m sorry we failed to live up to your expectations. The team and I at ibis Krakow Old Town appreciate your feedback, though, and we are addressing the issue. Kind regards, Przemyslaw Dzialanski

Good location

TripAdvisor rating 4.0/5

TaksinCWong 25/01/2020 TripAdvisor review

Good location. Reasonable price. Shower too tiny. Toilet bowl too small, no hand towel. No tea and coffee facilities. Breakfast is sufficient but not many variety. The staff is good and friendly. It's recommended if u just need to stay a nihht

Dear TaksinCWong, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Przemyslaw Dzialanski

Centrally located property near train station

TripAdvisor rating 5.0/5

BPS31 Business - 09/12/2019 TripAdvisor review

Fabulous location very near the main train station with connections to the airport. Also offers a luggage facility to hold bags on day of departure. Rooms are well sound proofed and very modern. Pleasant staff.

Dear BPS31, Thank you for your positive comments on TripAvisor. I hope you will choose to stay with us again in future. Kind regards, Przemyslaw Dzialanski

Best of the 3 Ibis hotels we stayed in on this trip

TripAdvisor rating 4.0/5

Alan C Friends getaway - 17/09/2019 TripAdvisor review

A friend and I recently completed a two week journey through eastern Poland. We stayed in 3 Ibis hotels - Gdansk, Warsaw and Krakow. Krakow was the most comfortable of the three. But be warned that all three are not actually in the old towns (stare miasto) as their descriptions imply. The one in Krakow is a good 15 minutes walk from the old town. Apart from that the hotel staff were friendly, breakfast was not too crowded (as it had been in Warsaw and Gdansk) and the bed was comfortable. For my purposes the Ibis chain ticks my boxes.

Again in Krakow

TripAdvisor rating 4.0/5

Marek D Family - 21/07/2019 TripAdvisor review

Very convenient location, walking distance to Old Town. Friendly staff both at the reception desk and during breakfast time. Reasonably priced and good service. Recommended for people who can live without luxury but appreciate good service.

Great central location

TripAdvisor rating 4.0/5

Richard N Friends getaway - 20/07/2019 TripAdvisor review

Great central location easy access to main railway station and trams. Only downside was the restaurant and bar closing at 12 midday Saturday until Sunday morning. Good breakfast in the morning with a fair amount of choice

Further Birthday trip to Poland

TripAdvisor rating 5.0/5

262malcolmc Solo travel - 08/07/2019 TripAdvisor review

The check in process was very quick and staff very friendly and helpful. The room was very clean and tidy with a very comfortable double bed. The shower and bathroom was also very clean. The hotel is only 5 minute walk from train station and less than 15 minute walk to main square.

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