ibis Krakow Stare Miasto 3 stars

Customer review rating (ALL Rating) 4.5/5 1,785 reviews

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Description

Hotel extras

  • In the heart of Krakow

  • Green Key Certified Hotel

  • Car park for guests with a car

  • In the immediate vicinity of the Main Railway Station

  • Restaurant with local cuisine

Our accommodation(s)

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 KRAKOW
Poland

GPS:50.0707, 19.945732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,785 reviews

Customer review rating 5.0/5

Andrew P. Friends - Confirmed reviews ALL

one of the cleanest and best ibis we’ve stayed in. The food was just fantastic very tasty, nice and hot The staff were very friendly and all did an amazing job

Customer review rating 5.0/5

Matthew D. Families - Confirmed reviews ALL

All of the staff at the hotel were friendly and welcoming, the rooms were comfortable and clean, and the location (less than 5 minutes from the train platforms and 15 minutes from the cloth hall) is absolutely ideal for exploring.

Customer review rating 5.0/5

Sophie M. Friends - Confirmed reviews ALL

very comfortable excellent location

Customer review rating 5.0/5

Cian O. M. Solo - Confirmed reviews ALL

At check in, I was very impressed with the staff’s level of English. My concern of the Polish language barrier was put at ease by the staff. The room I ended up getting was in a good spot. I could see quite a few buses passing from my bedroom window. Bed was very comfortable, I have slept quite well during my 5 night stay in the hotel. Breakfast was plentiful. Food items were getting stocked up regularly by the breakfast staff, which was impressive. There is a shopping centre/train station/bus station that was around a 5 mins walk from the hotel and Krakow old town was a 20 mins walk. I would consider staying in this hotel again in the near future.

Customer review rating 1.5/5

Anzhelika S. Y. Families - Confirmed reviews ALL

With all due respect, I would like to raise serious concerns regarding the value for money of my recent stay. At a rate of approximately 150 usd per night, I did not expect such basic limitations. The room did not include even a small refrigerator, which is a standard expectation at this price level. Additionally, although the room appears suitable for up to three person, it provides only one chair, making it impractical for normal use. The pricing is approaching that of higher-end hotels such as Hilton, yet the room conditions are closer to those of a basic roadside motel. This creates a clear mismatch between cost and quality. I have consistently chosen IBIS hotels in many countries due to their reliability and practicality. However, this experience fell well below expectations. Even for a budget-oriented brand, guests reasonably expect more than just a bed, basic amenities such as a place to store food and adequate seating should be standard. I hope you will take this feedback seriously and consider improvements to better align pricing with the level of comfort and functionality provided.

Other web-users rate our hotel

  • 1,137 reviews 9.6/10 Location
  • 1,035 reviews 6.6/10 Room
  • 747 reviews 8.9/10 Service
  • 29 reviews 9.1/10 WiFi
  • 548 reviews 8.4/10 Breakfast
  • 392 reviews 8.2/10 Cleanliness
  • 212 reviews 6.9/10 Value

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