ibis Krakow Stare Miasto Hotel 3 stars

Name: ibis Krakow Stare Miasto
Address: KRAKOW, 31154, POLAND
Telephone: (+48)123552900
Rating: 4.4

Customer review rating 4.4/5 4,757 reviews

ALLSAFE approved hotel

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+ 7 Services

ibis Krakow Stare Miasto Hotel

Vibrant economy hotel, open to everyone

Dear guests, please note that construction works are taking place near our hotel. We would like to ensure that we minimize discomfort during your stay. If you have any questions, please contact me

Przemyslaw DZIALANSKI, Hotel Manager

The hotel is located in the center of Krakow, a 15-minute walk from the old town and near to the train station and the bus station, which is only a 30-minute ride from Krakow-Balice Airport. Our comfortable rooms are what ibis is all about. Together with our spacious ibis Kitchen restaurant and modern conference space, they guarantee an enjoyable stay in Krakow.

Ideally located next to train station. 15 minute walk sets us apart from train platforms. The same applies when reaching the Florian Gate - the Old Town. We are in the heart of Krakow thus all main attractions are not far; Tauron Arena, ICE Centre,

Only 15 minutes - it will take you to reach Barbican or Florian Gate - the heart of Krakow with its vibrant Market Square. If you head on to Kazimierz - take tram no 3 and after 20 mins you will enter into Jewish District (tram stop next to hotel).

Hotel extras

Advantage 1
Advantage 2
Advantage 3
Advantage 4
Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowed Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- Polish
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Shoe shine machine
Cash machine

Breakfast Paying
1 Restaurant(s)
1 Bar(s)

Bike rack facilities

4 Meeting room(s)

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- On site
- Public

Parking (Extra)
- On site
- Public

1 Restaurant(s)
Bar
Buffet (Extra)

1 Restaurant(s)
Bar
Breakfast (Extra)

Buffet (Extra)

3 Meeting room(s)
Meeting rooms

3 Meeting room(s)
Meeting rooms

Bike rack facilities

Sports activities

Bike rack facilities

Shopping mall
100% Non Smoking Property
- 135 non-smoking rooms
- 135 rooms
- 5 floors
- 5 rooms for people with reduced mobility
- English
- Polish
- Spanish
- Safe deposit box at reception
- Shoe shine machine

Boutiques/shopping

Shopping mall
Hotel Services And Equipments

100% Non Smoking Property
Hotel informations
- 135 non-smoking rooms
- 135 rooms
- 5 floors
- 5 rooms for people with reduced mobility
Languages spoken at the hotel
- English
- Polish
- Spanish
Services available at reception
- Safe deposit box at reception
- Shoe shine machine

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 krakow
poland

Tel: +48123552900

Fax: (+48)123552999

Check-in from 14h00

Check out up to 12h00

By train
KRAKOW GLOWNY At 0.32km / 0.2 miles

GPS :50.0707, 19.945732

Our accommodation(s)

Our rooms - your well-deserved relaxing stay

Accessible room

Max. number of persons: 2

High speed internet
Business Desk
Bathroom products

A twin room for 1 or 2 people

Accessible room

Max. number of persons: 2

High speed internet
Free in Room Mineral Water
Business Desk
Bathroom products
Iron

Premium Room

Max. number of persons: 2

Coffee/tea making facilities

FAMILY - Standard Room with 1 Double Bed and 1 Single Bed

Accessible room

Max. number of persons: 3
Area: From 0 m² / 0 sq ft

High speed internet
Free in Room Mineral Water
Business Desk
Iron

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Monday 12:00 - 22:30
Tuesday 12:00 - 22:30
Wednesday 12:00 - 22:30
Thursday 12:00 - 22:30
Friday 12:00 - 22:30
Saturday 12:00 - 22:30
Sunday 12:00 - 22:30

IBIS BAR

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 100 m²
Maximum capacity: 70 people

Find out more

Well located

Mateusz Couples - 18/07/2021 Confirmed reviews ALL

Well located hotel, close to the Main Train Station.

Missing basics

Anna Solo - 07/07/2021 Confirmed reviews ALL

Thisxwas a transit stay cor one night only fpr me. The hotel changed the system due to covid- therecwas no mineral water in the room. I was recommended to order water from. The restaurant if in need. This was very upsetting and I have no understamding of this sttange step. They could ha e left a plastic disposable bottle that could be easily discarded with the rubbish. It would be good for the hotel to annouce changes like this before the guest arrival via email or during the booking process. For me having drinking water in the room is super basic especially duringvthe heat wave.

Great location but very unhygienic

San Families - 28/06/2021 Confirmed reviews ALL

Checked in around 1:00 PM and found the provided room was not cleant and dirty. There was food crumps fallen around the room, dust was settled on all surfaces and the most disgusting part was hair found on the bed and side desk. Immediately requested the help desk team to clean the room and went to visit the town. But, on returning to the hotel around 6 PM the room was still the same. Went back to the reception desk and found a new receptionist. Asked her to check if everything is fine and I was informed that the room is not cleant because I have not informed them. So had to explain everything and then finally a new room was given. This is the worst experience ever. Would have to think twice again before using IBIS hotels again.

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the stay did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Przemysław Działański Manager ibis&ibis budget Kraków Stare Miasto

Very well located

Piotr R. Business - 24/06/2021 Confirmed reviews ALL

Very efficient and professional crew available day and night, spacious room cleaned to high standard. Galeria Krakowska next door and only few minutes walk to Krakowski Rynek

Dear Sir, Thank you for taking the time to write a review following your stay with us recently. I am pleased to hear you had a pleasant stay and hope we can welcome you back again soon. Kind regards, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Very good

Shlomo E. Couples - 07/06/2021 Confirmed reviews ALL

Im long time with eccoor hotel members .i feel comfort with you thanx for all realy shlomo

Pleasant stay and very good location

Rudra Couples - 02/06/2021 Confirmed reviews ALL

Very friendly staff. And very close to train station.

Edmund K. J. Business - 25/05/2021 Confirmed reviews ALL

excellent!!

Great Service , All the girls on Reception are so helpful and kind , And thanks to Ganna the girl on reception .

Vivek S. Business - 10/05/2021 Confirmed reviews ALL

Great Service , Reception girls are verry kind and there to help you . Good Breakfast .

Perfectly located hotel for a good night's sleep

eyal106 13/04/2021 TripAdvisor review

Perfectly located hotel for a good night's sleep and hot shower. Located right next to the train station, so its quick and efficient arriving from other cities and using the airport train. Friendly staff and very clean.

Perfect location, great sleep and clean

Eyal Friends - 11/04/2021 Confirmed reviews ALL

Stayed for one night before my flight. Quite and comfortable sleep next to the railway station, perfectly accessible to the efficient airport train and trains arriving from elsewhere in the country. Very clean with great hospitality

Perfect location

Izabela Solo - 13/03/2021 Confirmed reviews ALL

Comfortable, clean, perfect location close to the main train station, few minutes walk from the city centre

Dear IZABELA, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

VERY NICE EXPERIENCE

Edmund K. J. Business - 06/03/2021 Confirmed reviews ALL

It was only 1 night but everything was in order and beautiful.

Safe and clean

Anonymous Business - 21/12/2020 Confirmed reviews ALL

Close to city centre shopping complex and well connected to all transport - trains, buses, trams and taxis.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Good location but poor breakfast service

Anna Couples - 22/09/2020 Confirmed reviews ALL

Good location, close to railway station and the old town. Air condition in a room not working properly and breakfast service very poor comparing to other ibis hotels (pre-made cold coffee, no butter, no orange juice, poor selection of food, especially on Sunday morning)

good stay

Martin Solo - 07/09/2020 Confirmed reviews ALL

Very polite and professional staff. Clean and comfortable hotel very close to the train station.

Anonymous Solo - 29/08/2020 Confirmed reviews ALL

Good location, but the rooms are too small and the A/c is not cold enough. The staff is great!

Started well then went down hill

jj0306_11 29/01/2020 TripAdvisor review

1st impression friendly welcome clean room but basic. No kettle. Bar staff who cant make a decent cocktail then charge you in pounds instead of slot without giving you a choice. They make more money this way and it costs me more. Last day room was not cleaned. Every morning at 6.30 am staff stand in hallway outside our room talking loudly waking us up.

Dear Guest, I’m sorry we failed to live up to your expectations. The team and I at ibis Krakow Old Town appreciate your feedback, though, and we are addressing the issue. Kind regards, Przemyslaw Dzialanski

Good location

TaksinCWong 25/01/2020 TripAdvisor review

Good location. Reasonable price. Shower too tiny. Toilet bowl too small, no hand towel. No tea and coffee facilities. Breakfast is sufficient but not many variety. The staff is good and friendly. It's recommended if u just need to stay a nihht

Dear TaksinCWong, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Przemyslaw Dzialanski

Centrally located property near train station

BPS31 Business - 09/12/2019 TripAdvisor review

Fabulous location very near the main train station with connections to the airport. Also offers a luggage facility to hold bags on day of departure. Rooms are well sound proofed and very modern. Pleasant staff.

Dear BPS31, Thank you for your positive comments on TripAvisor. I hope you will choose to stay with us again in future. Kind regards, Przemyslaw Dzialanski

Best of the 3 Ibis hotels we stayed in on this trip

Alan C Friends getaway - 17/09/2019 TripAdvisor review

A friend and I recently completed a two week journey through eastern Poland. We stayed in 3 Ibis hotels - Gdansk, Warsaw and Krakow. Krakow was the most comfortable of the three. But be warned that all three are not actually in the old towns (stare miasto) as their descriptions imply. The one in Krakow is a good 15 minutes walk from the old town. Apart from that the hotel staff were friendly, breakfast was not too crowded (as it had been in Warsaw and Gdansk) and the bed was comfortable. For my purposes the Ibis chain ticks my boxes.

Our most recent 20 reviews

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