ibis Krakow Stare Miasto Hotel 3 stars

Name: ibis Krakow Stare Miasto
Address: KRAKOW, 31154, POLAND
Telephone: (+48)123552900
Rating: 4.4

Customer review rating 4.4/5 4,663 reviews

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+ 16 Services

ibis Krakow Stare Miasto Hotel

Vibrant economy hotel, open to everyone

Dear guests, please note that construction works are taking place near our hotel. We would like to ensure that we minimize discomfort during your stay. If you have any questions, please contact me

Przemyslaw DZIALANSKI, Hotel Manager

The hotel is located in the center of Krakow, a 15-minute walk from the old town and near to the train station and the bus station, which is only a 30-minute ride from Krakow-Balice Airport. Our comfortable rooms are what ibis is all about. Together with our spacious ibis Kitchen restaurant and modern conference space, they guarantee an enjoyable stay in Krakow.

Ideally located next to train station. 15 minute walk sets us apart from train platforms. The same applies when reaching the Florian Gate - the Old Town. We are in the heart of Krakow thus all main attractions are not far; Tauron Arena, ICE Centre,

Only 15 minutes - it will take you to reach Barbican or Florian Gate - the heart of Krakow with its vibrant Market Square. If you head on to Kazimierz - take tram no 3 and after 20 mins you will enter into Jewish District (tram stop next to hotel).

Hotel extras

Advantage 1
Advantage 2
Advantage 3
Advantage 4
Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- Polish
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Shoe shine machine
Cash machine

BreakfastPaying
1 Restaurant(s)
1 Bar(s)

Bike rack facilities

4 Meeting room(s)

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Parking
Restaurant
Accessibility for people with reduced mobility
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- On site
- Public

Parking(Extra)
- On site
- Public

1 Restaurant(s)
Buffet (Extra)

1 Restaurant(s)
Breakfast(Extra)

Buffet (Extra)

3 Meeting room(s)

3 Meeting room(s)

Bike rack facilities

Sports activities

Bike rack facilities

Shopping mall
- 135 non-smoking rooms
- 135 rooms
- 5 floors
- 5 rooms for people with reduced mobility
- English
- Polish
- Spanish
100% non-smoking hotel
- Safe deposit box at reception
- Shoe shine machine

Boutiques/shopping

Shopping mall
Hotel informations
- 135 non-smoking rooms
- 135 rooms
- 5 floors
- 5 rooms for people with reduced mobility
Languages spoken at the hotel
- English
- Polish
- Spanish
Service And Equipment

100% non-smoking hotel
Services available at reception
- Safe deposit box at reception
- Shoe shine machine

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 krakow
poland

Tel: +48123552900

Fax: (+48)123552999

Contact email :

Check-in from 14h00

Check out up to 12h00

By train
KRAKOW GLOWNY At 0.32km / 0.2 miles

GPS :50.0707, 19.945732

Our accommodation(s)

Rooms (4)

Our rooms - your well-deserved relaxing stay

Accessible room

Max. number of persons: 2

High speed internet
Business Desk
Bathroom products

A twin room for 1 or 2 people

Accessible room

Max. number of persons: 2

High speed internet
Free in Room Mineral Water
Business Desk
Bathroom products
Iron

Premium Room

Max. number of persons: 2

Coffee/tea making facilities

FAMILY - Standard Room with 1 Double Bed and 1 Single Bed

Accessible room

Max. number of persons: 3
Area: From 0 m² / 0 sq ft

High speed internet
Free in Room Mineral Water
Business Desk
Iron

Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Lunch

12:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

12:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

IBIS BAR

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 100 m²
Maximum capacity: 70 people

Find out more

Perfectly located hotel for a good night's sleep

eyal106 13/04/2021 TripAdvisor review

Perfectly located hotel for a good night's sleep and hot shower. Located right next to the train station, so its quick and efficient arriving from other cities and using the airport train. Friendly staff and very clean.

Perfect location, great sleep and clean

Eyal Friends - 11/04/2021 Confirmed reviews ALL

Stayed for one night before my flight. Quite and comfortable sleep next to the railway station, perfectly accessible to the efficient airport train and trains arriving from elsewhere in the country. Very clean with great hospitality

Perfect location

Izabela Solo - 13/03/2021 Confirmed reviews ALL

Comfortable, clean, perfect location close to the main train station, few minutes walk from the city centre

Dear IZABELA, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

VERY NICE EXPERIENCE

Edmund K. J. Business - 06/03/2021 Confirmed reviews ALL

It was only 1 night but everything was in order and beautiful.

Safe and clean

Anonymous Business - 21/12/2020 Confirmed reviews ALL

Close to city centre shopping complex and well connected to all transport - trains, buses, trams and taxis.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Good location but poor breakfast service

Anna Couples - 22/09/2020 Confirmed reviews ALL

Good location, close to railway station and the old town. Air condition in a room not working properly and breakfast service very poor comparing to other ibis hotels (pre-made cold coffee, no butter, no orange juice, poor selection of food, especially on Sunday morning)

good stay

Martin Solo - 07/09/2020 Confirmed reviews ALL

Very polite and professional staff. Clean and comfortable hotel very close to the train station.

Anonymous Solo - 29/08/2020 Confirmed reviews ALL

Good location, but the rooms are too small and the A/c is not cold enough. The staff is great!

Excellent Hotel in an Excellent Location

Steve Friends - 17/03/2020 Confirmed reviews ALL

Great value for money and the perfect location for exploring. Highly recommend this hotel

Dear STEVE, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located

Alison H. Friends - 17/03/2020 Confirmed reviews ALL

Nice hotel, close to the square and shops

Dear ALISON, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Good stay

John B. Friends - 17/03/2020 Confirmed reviews ALL

Great helpful staff, excellent location.

Dear JOHN, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located,excellant accomodation

Mel E. Couples - 15/03/2020 Confirmed reviews ALL

Rooms where very clean,well equipped modern.staff where very helpfull and polite.The restaurant offered decent food.

Dear MALDWYN, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Very central

Mary Friends - 11/03/2020 Confirmed reviews ALL

The hotel is very central and very clean, breakfast was very good the only thing that you need to put a plug near the mirror

As good as ever

John Couples - 10/03/2020 Confirmed reviews ALL

I use this hotel mainly as a 1 night stopover since it is very close to the main railway station and the shopping centre. Staff are always friendly and polite,

Good location

Michelle Couples - 10/03/2020 Confirmed reviews ALL

We had a very good stay at this hotel and found the staff helpful at check in and out. The only thing that we could fault (and it's not a very big fault) was our mattress was a bit too firm for us. Other than that we thoroughly enjoyed our stay, rooms and hotel in general were very clean.

Good hotel for short stay

Myroslava Couples - 10/03/2020 Confirmed reviews ALL

The hotel is conveniently located close to the Old Town and railway station, typical Ibis hotel - not luxury, but convenient. The rooms are basic, clean with very comfortable beds.

Well located + comfy room

Anya Solo - 09/03/2020 Confirmed reviews ALL

Whenever I travel to the South of Poland to visit my family I always choose this hotel for a sleepover before continuing my journey. It is closecthecthe main railway and coach station which makes it very convenient for travelling.

Dear Anya, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Very nice experience!

R. Couples - 26/02/2020 Confirmed reviews ALL

The "special room" was really surprising, and confy. The coffee machine was a really nice asset!

Dear DAVID R., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located

Melissa Couples - 24/02/2020 Confirmed reviews ALL

Very happy with everything. Staff were very helpful. Breakfast had a variety. Just wished we had a kettle in the room.

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Well Located

Ruaridh D. Solo - 22/02/2020 Confirmed reviews ALL

I arrived late and check in was quick as well as being located right next to the central train station and a shopping centre with plenty amenities. I found the room to be quite dated and the Television did not work in the room. The shower was not very powerful and the Air Conditioning in the room was poor. The breakfast was good albeit basic however that is what you would expect. The hotel itself has a restaurant with fairly good priced food and drink (I don't use it personally but had a look at the menu) as well as containing a business centre with free access to the computers. The rooms were cleaned daily to a good standard.

Dear RUARIDH D., Thank you for taking the time to tell us about your experience at the ibis Krakow Stare Miasto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Our most recent 20 reviews

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