ibis Krakow Stare Miasto Hotel 3 stars

Customer review rating 4.4/5 4,667 reviews

ALLSAFE approved hotel

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ibis Krakow Stare Miasto
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+ 16 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Cash machine
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Bike rack facilities
Business services
  • 4 Meeting room(s)

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 krakow
poland

Tel: +48123552900

Fax: (+48)123552999

Check-in from 14h00

Check out up to 12h00

  • By train

    KRAKOW GLOWNY At 0.32km / 0.2 miles

GPS :50.0707, 19.945732

Our accommodation(s)

Our rooms - your well-deserved relaxing stay

Accessible room
  • Max. number of persons: 2
  • High speed internet
  • Business Desk
  • Bathroom products

A twin room for 1 or 2 people

Accessible room
  • Max. number of persons: 2
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products
  • Iron

Premium Room

  • Max. number of persons: 2
  • Coffee/tea making facilities

FAMILY - Standard Room with 1 Double Bed and 1 Single Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 0 / 0 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,667 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,403 reviews

Great Service , All the girls on Reception are so helpful and kind , And thanks to Ganna the girl on reception .

Customer review rating 5.0/5

Vivek S. Business - 10/05/2021 Confirmed reviews ALL

Great Service , Reception girls are verry kind and there to help you . Good Breakfast .

Perfectly located hotel for a good night's sleep

TripAdvisor rating 5.0/5

eyal106 13/04/2021 TripAdvisor review

Perfectly located hotel for a good night's sleep and hot shower. Located right next to the train station, so its quick and efficient arriving from other cities and using the airport train. Friendly staff and very clean.

Perfect location, great sleep and clean

Customer review rating 4.5/5

Eyal Friends - 11/04/2021 Confirmed reviews ALL

Stayed for one night before my flight. Quite and comfortable sleep next to the railway station, perfectly accessible to the efficient airport train and trains arriving from elsewhere in the country. Very clean with great hospitality

Perfect location

Customer review rating 5.0/5

Izabela Solo - 13/03/2021 Confirmed reviews ALL

Comfortable, clean, perfect location close to the main train station, few minutes walk from the city centre

Dear IZABELA, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

VERY NICE EXPERIENCE

Customer review rating 5.0/5

Edmund K. J. Business - 06/03/2021 Confirmed reviews ALL

It was only 1 night but everything was in order and beautiful.

Safe and clean

Customer review rating 5.0/5

Anonymous Business - 21/12/2020 Confirmed reviews ALL

Close to city centre shopping complex and well connected to all transport - trains, buses, trams and taxis.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Good location but poor breakfast service

Customer review rating 3.5/5

Anna Couples - 22/09/2020 Confirmed reviews ALL

Good location, close to railway station and the old town. Air condition in a room not working properly and breakfast service very poor comparing to other ibis hotels (pre-made cold coffee, no butter, no orange juice, poor selection of food, especially on Sunday morning)

good stay

Customer review rating 4.0/5

Martin Solo - 07/09/2020 Confirmed reviews ALL

Very polite and professional staff. Clean and comfortable hotel very close to the train station.

Customer review rating 3.5/5

Anonymous Solo - 29/08/2020 Confirmed reviews ALL

Good location, but the rooms are too small and the A/c is not cold enough. The staff is great!

Excellent Hotel in an Excellent Location

Customer review rating 5.0/5

Steve Friends - 17/03/2020 Confirmed reviews ALL

Great value for money and the perfect location for exploring. Highly recommend this hotel

Dear STEVE, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located

Customer review rating 3.5/5

Alison H. Friends - 17/03/2020 Confirmed reviews ALL

Nice hotel, close to the square and shops

Dear ALISON, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Good stay

Customer review rating 5.0/5

John B. Friends - 17/03/2020 Confirmed reviews ALL

Great helpful staff, excellent location.

Dear JOHN, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Well located,excellant accomodation

Customer review rating 4.0/5

Mel E. Couples - 15/03/2020 Confirmed reviews ALL

Rooms where very clean,well equipped modern.staff where very helpfull and polite.The restaurant offered decent food.

Dear MALDWYN, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Przemysław Działański Dyrektor hotelu ibis&ibis budget Kraków Stare Miasto

Very central

Customer review rating 5.0/5

Mary Friends - 11/03/2020 Confirmed reviews ALL

The hotel is very central and very clean, breakfast was very good the only thing that you need to put a plug near the mirror

As good as ever

Customer review rating 4.5/5

John Couples - 10/03/2020 Confirmed reviews ALL

I use this hotel mainly as a 1 night stopover since it is very close to the main railway station and the shopping centre. Staff are always friendly and polite,

Good location

Customer review rating 4.5/5

Michelle Couples - 10/03/2020 Confirmed reviews ALL

We had a very good stay at this hotel and found the staff helpful at check in and out. The only thing that we could fault (and it's not a very big fault) was our mattress was a bit too firm for us. Other than that we thoroughly enjoyed our stay, rooms and hotel in general were very clean.

Started well then went down hill

TripAdvisor rating 2.0/5

jj0306_11 29/01/2020 TripAdvisor review

1st impression friendly welcome clean room but basic. No kettle. Bar staff who cant make a decent cocktail then charge you in pounds instead of slot without giving you a choice. They make more money this way and it costs me more. Last day room was not cleaned. Every morning at 6.30 am staff stand in hallway outside our room talking loudly waking us up.

Dear Guest, I’m sorry we failed to live up to your expectations. The team and I at ibis Krakow Old Town appreciate your feedback, though, and we are addressing the issue. Kind regards, Przemyslaw Dzialanski

Good location

TripAdvisor rating 4.0/5

TaksinCWong 25/01/2020 TripAdvisor review

Good location. Reasonable price. Shower too tiny. Toilet bowl too small, no hand towel. No tea and coffee facilities. Breakfast is sufficient but not many variety. The staff is good and friendly. It's recommended if u just need to stay a nihht

Dear TaksinCWong, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Przemyslaw Dzialanski

Centrally located property near train station

TripAdvisor rating 5.0/5

BPS31 Business - 09/12/2019 TripAdvisor review

Fabulous location very near the main train station with connections to the airport. Also offers a luggage facility to hold bags on day of departure. Rooms are well sound proofed and very modern. Pleasant staff.

Dear BPS31, Thank you for your positive comments on TripAvisor. I hope you will choose to stay with us again in future. Kind regards, Przemyslaw Dzialanski

Best of the 3 Ibis hotels we stayed in on this trip

TripAdvisor rating 4.0/5

Alan C Friends getaway - 17/09/2019 TripAdvisor review

A friend and I recently completed a two week journey through eastern Poland. We stayed in 3 Ibis hotels - Gdansk, Warsaw and Krakow. Krakow was the most comfortable of the three. But be warned that all three are not actually in the old towns (stare miasto) as their descriptions imply. The one in Krakow is a good 15 minutes walk from the old town. Apart from that the hotel staff were friendly, breakfast was not too crowded (as it had been in Warsaw and Gdansk) and the bed was comfortable. For my purposes the Ibis chain ticks my boxes.

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