Customer review rating 4.4/5 4,757 reviews
ALLSAFE approved hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Our rooms - your well-deserved relaxing stay
A twin room for 1 or 2 people
FAMILY - Standard Room with 1 Double Bed and 1 Single Bed
Number of meeting rooms: 4
Maximum size: 100 m²
Maximum capacity: 70 people
100% genuine reviews from our guestsFind out more
Mateusz Couples - 18/07/2021 Confirmed reviews ALL
Well located hotel, close to the Main Train Station.
Anna Solo - 07/07/2021 Confirmed reviews ALL
Thisxwas a transit stay cor one night only fpr me. The hotel changed the system due to covid- therecwas no mineral water in the room. I was recommended to order water from. The restaurant if in need. This was very upsetting and I have no understamding of this sttange step. They could ha e left a plastic disposable bottle that could be easily discarded with the rubbish. It would be good for the hotel to annouce changes like this before the guest arrival via email or during the booking process. For me having drinking water in the room is super basic especially duringvthe heat wave.
Great location but very unhygienic
San Families - 28/06/2021 Confirmed reviews ALL
Checked in around 1:00 PM and found the provided room was not cleant and dirty. There was food crumps fallen around the room, dust was settled on all surfaces and the most disgusting part was hair found on the bed and side desk. Immediately requested the help desk team to clean the room and went to visit the town. But, on returning to the hotel around 6 PM the room was still the same. Went back to the reception desk and found a new receptionist. Asked her to check if everything is fine and I was informed that the room is not cleant because I have not informed them. So had to explain everything and then finally a new room was given. This is the worst experience ever. Would have to think twice again before using IBIS hotels again.
Very well located
Piotr R. Business - 24/06/2021 Confirmed reviews ALL
Very efficient and professional crew available day and night, spacious room cleaned to high standard. Galeria Krakowska next door and only few minutes walk to Krakowski Rynek
Shlomo E. Couples - 07/06/2021 Confirmed reviews ALL
Im long time with eccoor hotel members .i feel comfort with you thanx for all realy shlomo
Our most recent 20 reviews
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At 0 m
At 441 m
At 1.7 km
At 2 km