The Sebel Canberra Civic 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,659 reviews

The Sebel Canberra Civic - Image 1
The Sebel Canberra Civic - Image 2
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Description

Hotel extras

  • Pet Friendly Accommodation (free of charge - T&C Apply)

  • Central CBD location and close proximity to shopping district

  • Kitchenette in all rooms and 24 hour onsite gym access

  • Proudly partnering with local cafes and restaurants for guests to enjoy!

  • Current NABERS rating of 5 for Energy and 4.5 for Water

Our accommodation(s)

Hotel location

The Sebel Canberra Civic

197 London Circuit, Canberra
2601 CANBERRA
Australia

GPS:-35.28157, 149.131973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,659 reviews

Customer review rating 4.5/5

Michael B. Business - Confirmed reviews ALL

One night stay for a business trip. Roomy, well appointed room on the 9th floor. Friendly, helpful staff.

Customer review rating 1.5/5

Brendon M. Business - Confirmed reviews ALL

I have contacted the hotel and spoken to two different staff members to email a copy of my account. I am still waiting to receive this but have received 3 different emails for your survey. It was also a surprise that Hotel Reception was not attended until after 8am in the morning.

Customer review rating 0.5/5

Kevin W. N. Business - Confirmed reviews ALL

The front desk replied to me that tap water was available when I requester complimentary water after seeing that a small bottle of water was $6.00 for guests no matter if they were Diamond or Platinum level. No parking was available and street parking was recommended and I had to roam the street looking for a spot. There were two doors, one for each side of the building, one door did not work so I had to go around the block to gain entry. Breakfast was complimentary but was cut from what had been offered by previous management. Bath mats were given to me as hand towels.

Customer review rating 2.0/5

Amy C. O. Families - Confirmed reviews ALL

It was ok. Felt like a hostel. Not the cleanest. Customer service was minimal. When advice asked I was sent to a QR code. Won't return.

Dear AMY C. O., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canberra Management

Customer review rating 4.5/5

Julia M. Business - Confirmed reviews ALL

My favourite Canberra stay great location comfy bed close to everything

Dear JULIA M., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Management

Other web-users rate our hotel

  • 1,340 reviews 7.7/10 Location
  • 1,262 reviews 8.1/10 Room
  • 848 reviews 7/10 Service
  • 22 reviews 6.6/10 WiFi
  • 557 reviews 7.6/10 Cleanliness
  • 108 reviews 4.6/10 Breakfast

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