BreakFree Capital Tower Canberra 4 stars

Customer review rating (ALL Rating) 4.0/5 468 reviews

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Description

Hotel extras

  • Spacious apartments, most with large balconies and fully equipped kitchens

  • Close range of dining choices as popular eateries, restaurants, lively bars and cosy pubs

  • Major attractions are close to your stay including national institutions, galleries memorials

  • Hit the squash court with a buddy or the tennis courts with the kids

  • Take a dip in the heated pool, workout in the fully equipped gym

Our accommodation(s)

Book this hotel
Room 1

Penthouse

3 Bedroom Penthouse

  • 7 pers. max
  • 221 / 2378 sq ft
  • Bedding 3 x Queen size bed(s)
  • Views: Lake View
  • Most of the accommodation: Balcony

Hotel location

BreakFree Capital Tower Canberra

2 Marcus Clarke Street
2601 CANBERRA
Australia

GPS:-35.284707, 149.125988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Swimming pool (Open from 7:30am - 6:30pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  468 reviews

Customer review rating 3.5/5

Tovio E. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed the spacious layout of your two-bedroom apartment, our convenient location, and the facilities we offer. It's wonderful to know the apartment provided a comfortable and private space for your stay. We're sorry to hear that you found the beds uncomfortable and that this affected your sleep. We understand how important a good night's rest is, and we appreciate you bringing this to our attention. Your comments have been shared with our team as we continually look for ways to improve our guest experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to BreakFree Capital Tower for an even more enjoyable stay. Kind regards, The BreakFree Capital Tower Team

Customer review rating 4.0/5

Nila F. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you had a pleasant stay, enjoyed our convenient location, and found our team to be friendly and helpful. We also appreciate you bringing the bathroom amenity issue to our attention. We apologise for the incorrect placement of the dispensers and any confusion this caused during your stay. Your comments have been shared with our housekeeping team to ensure the amenities are checked carefully and correctly stocked for future guests. Thank you again for your valuable feedback. We appreciate you helping us improve our service and hope to have the pleasure of welcoming you back to BreakFree Capital Tower in the future. Kind regards, The BreakFree Capital Tower Team

Customer review rating 4.0/5

Cynthia L. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We're delighted to hear you enjoyed our convenient location, the lake views, and that our team was able to accommodate your preferred bedding configuration. We sincerely apologise for the issues you experienced during your stay, including the faulty bedside lamp, hair dryer, cooktop, bedding, and the cleanliness of the dining table. Your comments have been shared with our housekeeping and maintenance teams so these matters can be addressed promptly. We also appreciate your observations regarding the room layout and the temporary construction affecting the views. We also appreciate your feedback regarding the parking fee. We understand this is an additional expense; however, our parking rates remain competitive and are generally more affordable than those of many other hotels in Canberra. Thank you again for your valuable feedback. We truly appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you back to BreakFree Capital Tower for a much-improved stay. Kind regards, The BreakFree Capital Tower Team

Customer review rating 4.0/5

Khyll D. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay and found the apartment spacious, warm, and well equipped. It's great to know it suited your family of five and that you had an enjoyable experience overall. We also appreciate your suggestion regarding the kitchen cutlery and plates. Please note that additional cutlery, crockery, and other amenities are available from Reception upon request, and our team is always happy to assist wherever possible. Your feedback has also been shared with our team, and we will review the kitchen inventory to ensure it is better stocked for future guests. Thank you again for your kind comments. We look forward to welcoming you back to BreakFree Capital Tower on your next visit to Canberra. Kind regards, The BreakFree Capital Tower Team

Customer review rating 3.5/5

Paige H. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and found the two-bedroom apartment spacious, with clean bedding and bathrooms. We sincerely apologise for the issues you experienced during your stay. It is disappointing to hear that there was no toilet paper provided on arrival and that some belongings from previous guests were left behind. Your comments have been shared with our housekeeping team to ensure greater attention to detail during future cleans. We also apologise for the hot water issue. Each apartment has its own individual hot water tank, and if multiple showers are taken in quick succession, the hot water may temporarily run out while the tank reheats. We understand this can be inconvenient and appreciate your feedback. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back to BreakFree Capital Tower for an improved experience. Kind regards, The BreakFree Capital Tower Team

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