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BreakFree Capital Tower Canberra

Customer review rating 4.0/5 827 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

BreakFree Capital Tower Canberra
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+ 6 Services
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Hotel extras

  • Close to Lake Burley Griffin

  • Easy walking access to ANU

  • 10 min drive from Parliament House

  • Close to city centre

  • Fully equipped apartments

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Private indoor parkingPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing
Leisure and activities
  • Hammam
  • Other sports activities
Information message

Hotel location

BreakFree Capital Tower Canberra

2 Marcus Clarke Street
2601
canberra
australia

Tel: +611300092878

Fax: (+61)2/62470759

Check-in from 14h00

Check out up to 11h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 7.5km / 4.66 miles

GPS :-35.284707, 149.125988

Our accommodation(s)

BreakFree Capital Tower offers spacious, self-contained 1, 2 and 3 Bedroom Apartments, central to the CBD. Surrounded by landscaped parkland threaded with cycle and jogging tracks, all rooms enjoy modern decor, fully equipped kitchen, separate living and dining areas, full laundry facilities, private balcony (most apartments), air-conditioning and access to WiFi.

1 Bedroom

  • Max. number of persons: 3
  • Area: From 79 m² / 850 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Cityside

  • Max. number of persons: 5
  • Area: From 72 m² / 775 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Lakeside

  • Max. number of persons: 5
  • Area: From 108 m² / 1163 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom

  • Max. number of persons: 7
  • Area: From 114 m² / 1227 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 221 m² / 2379 sq ft
  • Views: Lake View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Capital Tower Canberra

100% genuine reviews from our guests

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ALL Rating 4.0/5

827 reviews

Good location and amenities

Customer review rating 4.0/5

Angela Couples - 12/10/2020 Confirmed reviews ALL

Lovely stay. Second room was a little small for a second couple. But it was comfortable, clean and the amenities are great.

Dear Angela H., We very much appreciate your comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

Well located

Customer review rating 4.0/5

Anonymous Families - 12/10/2020 Confirmed reviews ALL

We just use the apartment to sleep.Didnt use the facility due to prearranged itinerary activities for family. Thank you will bpok again near future

Dear Catherine, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We are sorry about the lift waiting time and the amenities in the room, we will ensure that this is pass on to the respective department to prevent any future recurrence. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

Room run down and not maintianed

Customer review rating 4.0/5

Anonymous Families - 11/10/2020 Confirmed reviews ALL

Staff Pleasant , Room run down and not maintianed

Dear Michael B., Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am sorry that your experience did not meet your expectations at all level; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please feel free to contact me directly on your next stay with the hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie Cloridor Front Office Supervisor

Great location

Customer review rating 4.0/5

Tracey P. Families - 07/10/2020 Confirmed reviews ALL

The venue was clean and tidy and the staff were accommodating.

Dear TRACEY A P., We very much appreciate your comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

Great location, immaculate apartment

Customer review rating 4.0/5

Chris Families - 07/10/2020 Confirmed reviews ALL

We loved staying at BreakFree Towers. That staff was friendly and our apartment amazing. Highly recommended and I will stay again next time I am in Canberra

Dear CHRIS D., We very much appreciate your wonderful comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

Good location

Customer review rating 4.0/5

Jaiminkumar Families - 06/10/2020 Confirmed reviews ALL

Everything was perfect except one major thing. We found bugs. Small spiders and tiny coacroaches on curtains. Just need a bit of pest control and the property will be spotless. Also when we called to inquire they said we will be getting level 6 or above but previous day they called and said it's level 1 apartment. Wrong information was given to us. If we new we would have saved some money and stayed in other available accommodation nearby on similar level.

Dear Jaiminkumar, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We also want to apologies about the insects found in the room, please note that the apartments recently had pest control inspection. We assume it would come from the balcony, we do understand your concern in this matter. So, please note that we are doing the necessary to prevent future recurrence. Also note that our three bedroom apartment are on low floor, it must have been a confusion and we are deeply sorry for that. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

All was excellent

Customer review rating 4.0/5

Ann Families - 06/10/2020 Confirmed reviews ALL

Change of rooms was well organised. Location excellent . Amenities very adequate . Young children really enjoyed the upper floor.

Dear Ann L., We very much appreciate your comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

Great location and view

Customer review rating 4.0/5

Lisa Families - 06/10/2020 Confirmed reviews ALL

Very enjoyable. We had a 2 bedroom apartment on the 20th floor with great views over the lake. A perfect size apartment for a weekend escape for 2 couples!!

Dear Lisa D., We very much appreciate your wonderful comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

Needs to be upgraded

Customer review rating 4.0/5

Louise Families - 06/10/2020 Confirmed reviews ALL

Not the greatest stay, unsatisfied upon entry as pictures in booking advert were of wrong apartment. Moldy bathroom, dirty walls, light switches filthy with previous dirty hands and carpet stained. Was told the pool is heated to 28 degrees but kids were unable to swim as it was freezing. The only upside was that the beds were comfy but very stiff sheets. We did get a discount for the stuff up on bookings website but we will still not stay here again.

Dear Louise, Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie Cloridor Front Office Supervisor

Great location

Customer review rating 4.0/5

Anonymous Families - 06/10/2020 Confirmed reviews ALL

Well situated and fitted out. Need more garbage bags on hand

Dear Barry, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We also want to apologies for not providing enough garbage bag in the room, please note that we have passed this on to housekeeping department. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

Clean, good cooking facilities, great location for lake walks

Customer review rating 4.0/5

Anonymous Families - 05/10/2020 Confirmed reviews ALL

Wonderful we enjoyed everything about breakfree

Dear Marion, Thank you for your wonderful Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

Great location, plenty of room

Customer review rating 4.0/5

Anonymous Families - 05/10/2020 Confirmed reviews ALL

We often stay here when in Canberra because it's convenient and well priced.

Dear Jodi, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

Well located

Customer review rating 4.0/5

Kathy D. Friends - 02/10/2020 Confirmed reviews ALL

Very well looked after. Lots of cobwebs. Bath had lots of black mould. Bed very comfy.

Dear KATHRYN D., We very much appreciate your comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

well located

Customer review rating 4.0/5

Shauna B. Families - 27/09/2020 Confirmed reviews ALL

We really liked the location of the apartment. It would have been beneficial to have screen doors out to the balcony. We had to leave glass doors closed to prevent insects & birds flying into the rooms. Cupboards were pretty bare, a few more bowls or serving plates would have been nice for when we ate in. There was no kitchen wash cloth or scourer, I had to buy my own for wiping down benches & table & washing up small items .

Dear Shauna B., Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. We are glad that you enjoyed your stay and our convenient location. Also at BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the points mentioned to prevent future occurrence. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

Perfect location

Customer review rating 4.0/5

Garry F. Couples - 24/09/2020 Confirmed reviews ALL

Perfect location, well-appointed clean apartment, friendly & helpful staff. Top for Covid-awareness.

Dear Gary F., We very much appreciate your wonderful comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

Good stay

Customer review rating 4.0/5

Anonymous Families - 20/09/2020 Confirmed reviews ALL

Good stay

Dear Sandra, Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

Good location and staff but dirty apartment, no aircon in bedrooms.

Customer review rating 4.0/5

Valentino Families - 18/09/2020 Confirmed reviews ALL

The location was perfect for visiting. The apartment was not clean the floors were sticky carpet was stained and old the window ledges had dead insects and dust the walls were not clean. There was no air conditioning in the bedrooms!

Dear Valentino C., Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am disappointed that your experience did not meet your expectations; please allow me to express my sincerest apologies. The cleaning issues mentioned has been passed on to the respective department to prevent future occurrence. In regards to the air con, the 2 bedroom city side you stayed in has air con unit only in the living room. Please note we do provide spare portable heater and fan inside the cupboard of all the city side apartment for our guest comfort. Please do not hesitate to contact the hotel directly or myself on your next stay so that we can offer you another apartment on the lake side , more spacious, with air con in the main bedroom and more other facilities. At BreakFree, we strive to provide a superior service experience for every customer; therefore we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie Cloridor Front Office Supervisor

Good location.

Customer review rating 4.0/5

Anita Friends - 15/09/2020 Confirmed reviews ALL

Good location. Very clean. Parking available as well for a small cost. Seemed newly apartments.

Dear Anita, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Stéphanie Cloridor Front Office Supervisor

Old Rooms

Customer review rating 4.0/5

Anonymous Families - 13/09/2020 Confirmed reviews ALL

Rooms were so old and tired. The noise from the people staying upstairs was crazy and kept us all up.

Dear Ryan W., Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry about the noise caused by the room upstairs, please note that we have a house rules for no noise disturbance & party as we do have resident that also lives onsite. Our onsite night manager did not receive any complaint or calls otherwise the party room would have been given a warning or evicted from the building. I will like to also apologies for the room not been to your liking, please note that most of our room are newly refurbished. We are happy to offer you a different room on your next stay as at BreakFree as we strive to provide a superior service experience for every customer. Therefore we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie Cloridor Front Office Supervisor

Great central location & fantastic views of Parliament House

Customer review rating 4.0/5

Anonymous Families - 09/09/2020 Confirmed reviews ALL

Plenty of space to relax as a family. Staff are extremely helpful and friendly. We never tire of those fantastic views over Lake Burley Griffin and Parliament house. The apartment has everything that we need for a weekend catchup with family.

Dear Christopher H., We very much appreciate your comments regarding your stay at the BreakFree Capital Tower Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also pass on the maintenance issues you have raised here to the right department so that this can be fixed to prevent future recurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Cloridor Front Office Supervisor

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