BreakFree Capital Tower Canberra 4 stars

Customer review rating (ALL Rating) 3.8/5 503 reviews

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Description

Hotel extras

  • Spacious apartments, most with large balconies and fully equipped kitchens

  • Close range of dining choices as popular eateries, restaurants, lively bars and cosy pubs

  • Major attractions are close to your stay including national institutions, galleries memorials

  • Hit the squash court with a buddy or the tennis courts with the kids

  • Take a dip in the heated pool, workout in the fully equipped gym

Our accommodation(s)

Penthouse

3 Bedroom Penthouse

  • 7 pers. max
  • 221 / 2378 sq ft
  • Bedding 3 x Queen size bed(s)
  • Views: Lake View
  • Most of the accommodation: Balcony

Hotel location

BreakFree Capital Tower Canberra

2 Marcus Clarke Street
2601 CANBERRA
Australia

GPS:-35.284707, 149.125988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Swimming pool (Open from 7:30am - 6:30pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  503 reviews

TripAdvisor Rating  3.6/5  1,279 reviews

Customer review rating 4.5/5

Martine X. Couples - Confirmed reviews ALL

Booked a 2 bedroom lakeside apartment on 15th floor with great views of the lake, hills in the background and Parliament House, without reading the bad reviews, however we had a very good stay. Terrific outside heated pool. Situated about 15 minutes walk through roadworks and industrial buildings to town centre. You can’t buy food there but a 5 minute walk takes to a nearby pleasant Italian ACCOR restaurant. The reception staff (difficult to reach) before the stay, were extremely pleasant and helpful once we were there. Linen, bath amenities, towels and bed excellent. TVs in two rooms. A bit sparse in the kitchen if you want to cook ( eg no cutting board) but excellent appliances. Best advice from the reviews: ask for different room if unhappy with yours. Apart from location, much better than Quest (our original and usual booking) and so much cheaper and larger.

Dear MARTINE X., Thank you so much for taking the time to share your feedback. We are delighted to hear that your stay with us turned out to be such a pleasant surprise and that you enjoyed the beautiful views, spacious apartment, and our heated outdoor pool. It’s wonderful to know that our reception team made a positive impression once you arrived, and that you found the linen, amenities, and bedding to be excellent. We truly appreciate your kind words, and I will be sure to share them with the team. Thank you also for your constructive comments regarding the kitchen equipment. Your feedback is valuable, and we will review the items provided to ensure future guests have a more complete setup for cooking. We’re glad to hear that your stay exceeded expectations and that you found our property to offer great value compared to other options. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Sanjay Singh

Customer review rating 2.5/5

Sebastian S. Families - Confirmed reviews ALL

Tired rooms and fittings but clean and functional, great location and magic views. If you don’t set any expectations, it’s fine. Staff are either friendly or indifferent (bordering on hostile).

Dear SEBASTIAN S., Thank you for taking the time to share your detailed feedback. We genuinely appreciate hearing both the positives and areas where we fell short. We are glad you enjoyed our location and the views, and that our team was able to address the issues with the iron and the bathroom promptly. However, we sincerely apologize for the inconvenience caused by the leak in your bathroom. Incidents like this should be prevented through our routine checks, and we are reviewing our procedures to ensure such issues are identified and resolved before a guest’s arrival. We are also concerned by your experience with inconsistent and unwelcoming service. This is far below the standard we strive to deliver, and we will address this internally to ensure every guest receives courteous, genuine, and attentive care, regardless of status. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide a much smoother, more enjoyable stay in the future. Kind regards, Sanjay Singh

Customer review rating 4.5/5

Zenab H. Families - Confirmed reviews ALL

Hotel was amazing cleaning level was more than expectations room basic amenities provided very well. Staff was friendly reception lady Kimi was so lovely and helpful for may question. Love to come back again highly recommended.

Dear Zenab H., Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that our location, cleanliness, and room amenities exceeded your expectations. It’s especially rewarding to know that our team contributed positively to your stay—Kimi will be thrilled to hear your kind words! We truly appreciate your recommendation and are so pleased you enjoyed your experience with us. It would be our pleasure to welcome you back again soon. Warm regards, BreakFree Capital Tower

Customer review rating 1.5/5

C. C. Business - Confirmed reviews ALL

Platinum member did not receive any amenities in room

Customer review rating 4.5/5

Dasi N. Families - Confirmed reviews ALL

Receptionist Kimmi was wonderful, her warm welcome really set a positive tone for our entire stay

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