BreakFree Capital Tower Canberra 4 stars

Customer review rating (ALL Rating) 4.0/5 460 reviews

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Description

Hotel extras

  • Spacious apartments, most with large balconies and fully equipped kitchens

  • Close range of dining choices as popular eateries, restaurants, lively bars and cosy pubs

  • Major attractions are close to your stay including national institutions, galleries memorials

  • Hit the squash court with a buddy or the tennis courts with the kids

  • Take a dip in the heated pool, workout in the fully equipped gym

Our accommodation(s)

Book this hotel
Room 1

Penthouse

3 Bedroom Penthouse

  • 7 pers. max
  • 221 / 2378 sq ft
  • Bedding 3 x Queen size bed(s)
  • Views: Lake View
  • Most of the accommodation: Balcony

Hotel location

BreakFree Capital Tower Canberra

2 Marcus Clarke Street
2601 CANBERRA
Australia

GPS:-35.284707, 149.125988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Swimming pool (Open from 7:30am - 6:30pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  460 reviews

Customer review rating 5.0/5

Fred C. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Nicole F. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Chew H. L. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Fiona S. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to provide such detailed feedback. We sincerely apologise that your stay did not meet the standards you rightly expect as an Accor member. We understand how disappointing this experience must have been, particularly when you were hosting guests. The condition of the apartment you described, including the bird droppings on the balcony, unclean bin and walls, faulty kitchen light, and the condition of the crockery, cutlery and glassware, is certainly not the standard we aim to provide. We are also sorry to hear about the cleanliness of the shower recesses and the stained additional blankets. Your comments have been shared with our housekeeping and maintenance teams so these matters can be addressed. We also apologise that we were unable to attend to the maintenance issues during the weekend. While we appreciate your understanding, we recognize that having to use a dining lamp to light the kitchen was far from an acceptable solution. We are pleased to hear that you enjoyed using the tennis court, although we apologise that the racquets and balls provided were not in suitable condition. We will also review the equipment to ensure it is properly maintained and fit for guest use. We particularly regret the embarrassment this caused while you were hosting your guests. We value your loyalty as an Accor member and are disappointed that we fell short of the experience you expected. Your feedback is being taken seriously, and we appreciate you bringing these issues to our attention. Kind regards, BreakFree Capital Tower Team

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed the wonderful views from the apartment, but we’re very sorry that the traffic and air-conditioning noise affected your family’s sleep and overall experience. We understand how frustrating it must have been to have to use earplugs during your stay. We also appreciate your comments regarding the kitchen supplies and limited dishwashing powder. Your feedback has been noted, and we will review the kitchen inventory and amenity quantities to ensure they are more suitable for longer stays and families. We sincerely apologise that these issues impacted your stay and that you would not consider staying with us again. Your feedback is valuable and will be shared with our team as we continue to improve the guest experience. Kind regards, BreakFree Capital Tower

Other web-users rate our hotel

  • 292 reviews 9.4/10 Location
  • 564 reviews 5.8/10 Room
  • 226 reviews 8/10 Service
  • 8 reviews 3.2/10 WiFi
  • 225 reviews 2.6/10 Cleanliness
  • 137 reviews 4.5/10 Amenities
  • 104 reviews 2.8/10 Vibe
  • 57 reviews 5.1/10 Value

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