BreakFree Capital Tower Canberra

Great location. Size of apartment great.

It is good experience.

Booked lake side 2 bedroom apartment for 5 nights but due to system error we were double booked and had to accept a room on the city side. No issue with the view but the apartment was very hot which our research indicated and hence why we booked lake side. Air con wasn’t great and a bit noisy and only cooled living room so bedrooms were hot and stuffy. The pool was not heated even though website says it is so pool was a bit cold. Shower head is extremely low especially for tall people like me. All this aside location was good, facilities whilst a little dated were good, plenty of living space and reasonable sized bedrooms. Location was easy to get to and generally very quiet. Pool area was great with bbq’s and seating. Plenty of places to eat nearby

We had a nice 2 night stay. Tennis courts and pool were extra fun for the kids. We paid for lake view but was hard to see on level 6 unfortunately and being so close to a main road it was loud, particularly in the mornings. Rooms very spacious and clean. Some of the furniture very dated. Book cabinet, coffee table and tv cabinet. Wouldn’t cost much to update some of that. Over all an enjoyable stay. Friendly staff. Will be back next year.

Great spot for family

Friendly and helpful reception staff. Wonderful to have access to the tennis courts and swimming pool. Location perfect for walking to the lake and driving to tourist attractions.

Despite paying more and booking a lakeside room (with pictures on your website of rooms with lake views) we were on the 3rd floor which meant we had a view of a carpark and a busy road (so busy we couldn’t sit outside or leave balcony door open as the noise was deafening) we asked for another room at the front desk but were told the hotel was full and because we hadn’t put in a special request for a lake view it meant we didn’t get one. Hardly seems fair?? The bathrooms were so revoltingly dirty that I had to request someone come and clean them again - a used soap found on the shower floor (with body hair attached) discovered only after my young son had showered, faeces smeared near toilet roll holder and caking the toilet brush, soap scum so thick on shower screens, around door edges and between tiles which clearly had not been scrubbed in months (possibly years)! Even my husband was disgusted by the state of it. The kitchen bizarrely had all utensils and cutlery wrapped in miles of plastic wrap (terrible for environment) and was very poorly equipped with no basics like scissors. Doors and walls were scuffed, aircon in rooms was so drying at night that we all woke up with painful bloodshot eyes (we would have opened a door or window but for the traffic noise) no sheets on beds only very hot doonas. Exhaust fans in bathrooms sounded like a jet aircraft taking off. Overall a very rotten stay and really very sad given your prime location near the lake. The place badly needs renovating. We won’t be returning.

Clients were happy with the accommodation eventhough they did say some maintenance was needed in some areas

Good location, convenient. Apartment was hot and the air-conditioned underpowered.

Nice spot , well maintained

We enjoyed our stay. Everything met our needs.

Everything we needed