BreakFree Capital Tower Canberra

Customer review rating 4.0/5 979 reviews

ALLSAFE approved hotel

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Room 1

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+ 6 Services

Hotel extras

  • Close to Lake Burley Griffin

  • Easy walking access to ANU

  • 10 min drive from Parliament House

  • Close to city centre

  • Fully equipped apartments

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Private indoor parkingPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing
Leisure and activities
  • Hammam
  • Other sports activities
Information message

Hotel location

BreakFree Capital Tower Canberra

2 Marcus Clarke Street
2601 canberra
australia

Tel: +611300092878

Fax: (+61)2/62470759

Check-in from 14h00

Check out up to 11h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 7.5km / 4.66 miles

GPS :-35.284707, 149.125988

Our accommodation(s)

BreakFree Capital Tower offers spacious, self-contained 1, 2 and 3 Bedroom Apartments, central to the CBD. Surrounded by landscaped parkland threaded with cycle and jogging tracks, all rooms enjoy modern decor, fully equipped kitchen, separate living and dining areas, full laundry facilities, private balcony (most apartments), air-conditioning and access to WiFi.

1 Bedroom

  • Max. number of persons: 3
  • Area: From 79 / 850 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Cityside

  • Max. number of persons: 5
  • Area: From 72 / 775 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Lakeside

  • Max. number of persons: 5
  • Area: From 108 / 1163 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom

  • Max. number of persons: 7
  • Area: From 114 / 1227 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 221 / 2379 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Capital Tower Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

979 reviews

Excellent location with good facilities

Customer review rating 4.0/5

Gail Families - 07/04/2021 Confirmed reviews ALL

Friendly and helpful reception staff. Wonderful to have access to the tennis courts and swimming pool. Location perfect for walking to the lake and driving to tourist attractions.

Dear Gail, Thank you for taking the time to review your stay at Breakfree Capital Tower. We are happy to hear that you enjoyed your time with us overall, and we look forward to welcoming you back again in the future. Kind Regards Dixie

Terrible stay

Customer review rating 0.5/5

Natalie Families - 07/04/2021 Confirmed reviews ALL

Despite paying more and booking a lakeside room (with pictures on your website of rooms with lake views) we were on the 3rd floor which meant we had a view of a carpark and a busy road (so busy we couldn’t sit outside or leave balcony door open as the noise was deafening) we asked for another room at the front desk but were told the hotel was full and because we hadn’t put in a special request for a lake view it meant we didn’t get one. Hardly seems fair?? The bathrooms were so revoltingly dirty that I had to request someone come and clean them again - a used soap found on the shower floor (with body hair attached) discovered only after my young son had showered, faeces smeared near toilet roll holder and caking the toilet brush, soap scum so thick on shower screens, around door edges and between tiles which clearly had not been scrubbed in months (possibly years)! Even my husband was disgusted by the state of it. The kitchen bizarrely had all utensils and cutlery wrapped in miles of plastic wrap (terrible for environment) and was very poorly equipped with no basics like scissors. Doors and walls were scuffed, aircon in rooms was so drying at night that we all woke up with painful bloodshot eyes (we would have opened a door or window but for the traffic noise) no sheets on beds only very hot doonas. Exhaust fans in bathrooms sounded like a jet aircraft taking off. Overall a very rotten stay and really very sad given your prime location near the lake. The place badly needs renovating. We won’t be returning.

Dear Natalie, Thank you for taking the time to review your recent stay at Breakfree Capital Tower. I am very sorry to hear that your time with us was not enjoyable and fell below your expectations. As our units are all individually owned (and we share the building with residential apartments) we have very limited amounts of lakeside apartments that have a high floor and view. My apologies that this was not communicated to you at the time of making your reservation. At BreakFree, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the housekeeping issues with the team to prevent future occurrence. The team were very busy on your day of arrival, and although this is not an excuse, it meant that unfortunately things were missed and the quality of the room fell below our usual standards. My apologies again that your reported issues were not rectified during your stay. I agree that this is not acceptable and can understand your frustration on not having these resolved. I hope that you will give us the opportunity to better serve you in the near future. Please reach out to me directly when you are planning on returning to Canberra and I will make sure that we take care of you with a hand-picked room on a discounted rate with complimentary parking. Thank you again for sharing your feedback with us, and I hope we can get a second chance to change your perception of our property soon. Kind Regards, Dixie

clients were happy

Customer review rating 4.0/5

Warren M. Friends - 05/04/2021 Confirmed reviews ALL

Clients were happy with the accommodation eventhough they did say some maintenance was needed in some areas

Thanks for the feedback Warren! We look forward to welcoming back your next group soon. Kind Regards Dixie

Good location

Customer review rating 3.5/5

Ryan Families - 04/04/2021 Confirmed reviews ALL

Good location, convenient. Apartment was hot and the air-conditioned underpowered.

Dear Ryan, Thank you for taking the time to review your stay at Breakfree Capital Tower. We are happy to hear you enjoyed your time with us overall, however apologise that your air conditioner was not functioning at it's best. We have passed on your feedback to our maintenance team to investigate the cooling issue. Thank you again, and we hope that aside from this you enjoyed your weekend away in Canberra. We hope we can welcome you back again in the future. Kind Regards Dixie

Good stay

Customer review rating 4.5/5

Anonymous Families - 02/04/2021 Confirmed reviews ALL

Nice spot , well maintained

Dear Matthew, Thank you for taking the time to review your stay at Breakfree Capital Tower. We are happy to hear you enjoyed your time with us and we look forward to welcoming you back again soon. Kind Regards Dixie

Great location. Great vew from room.

Customer review rating 5.0/5

Larry T. Families - 01/04/2021 Confirmed reviews ALL

We enjoyed our stay. Everything met our needs.

Dear Larry, Thank you for your lovely review! We are thrilled to hear you enjoyed your stay with us, and we look forward to welcoming you back again soon. Kind Regards, Dixie
Customer review rating 4.0/5

Anonymous Business - 01/04/2021 Confirmed reviews ALL

Everything we needed

Dear Steven, Thank you for taking the time to review your stay at Breakfree Capital Tower. We are happy to hear you enjoyed your time with us overall, and we look forward to welcoming you back again soon. Kind Regards Dixie

Well located

Customer review rating 3.5/5

Jim Couples - 31/03/2021 Confirmed reviews ALL

Serviced apartments a short walk to centre of town. Good views over lakeside. Restaurant and cafe close at hand.

Dissapointment

Customer review rating 1.5/5

Sarina Families - 27/03/2021 Confirmed reviews ALL

Room was run down, dishwasher didn’t work, whole place needs an upgrade.

Dear Sarina, Thank you for taking the time to tell us about your stay at the BreakFree Capital Tower Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems with the housekeeping and maintenance teams to workshop how we can improve. Also, as our apartments are all individually owned, they unfortunately vary slightly in style and modernness. If we get a chance to welcome you back in the future, please reach out to us directly and we will do our best in allocating you an apartment that will exceed your expectations. Thank you again for sharing your feedback with us, and I hope we can get a second chance to change your perception of our property. Kind Regards, Dixie

Overall good but needs better Wifi

Customer review rating 3.5/5

Danny Business - 27/03/2021 Confirmed reviews ALL

Very comfortable and convenient but the wifi was hit and miss which was annoying as I needed wifi for work

Good room, great staff and central location for anywhere you want to go in Canberra.

Customer review rating 4.5/5

Robert M. Business - 26/03/2021 Confirmed reviews ALL

We've been in act for 7 weeks for work. Have stayed here the whole time. Kitchen and amenities are good and staff are fantastic.

Great service but terrible cleaning of unit

Customer review rating 3.5/5

Anonymous Families - 22/03/2021 Confirmed reviews ALL

Hi Breakfree, We had a great stay for a week at the Capital towers, the staff were accommodating and helpful. The only issue we had was the cleanliness of the unit which was absolutely terrible. You need to send a manager in to review the work of the cleaners as the unit was disgusting. The showers were covered in mould including pink mould that is recent, there was hair and dust all over the unit and the floor of the kitchen needed a 5 min scrub to remove all of the built up grime. Very off putting to be honest. If work hadn't have paid we would have left after the first night as it was really gross.

Dear Brenton, Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am sorry to hear that aside from the staff, your experience did not meet your expectations. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will discuss with the Housekeeping team the cleanliness issues you reported and get them to rectify immediately. My apologies that the cleanliness fell short of our usual standards. Thank you again for sharing your feedback with us, and I hope we can get a second chance to change your perception of our property in the future. Kind Regards, Dixie

it worked as expected

Customer review rating 4.5/5

Anonymous Friends - 22/03/2021 Confirmed reviews ALL

good

Dear Brian, Thank you for taking the time to review your recent stay at Breakfree Capital Tower! We are glad that you enjoyed your stay and we look forward to welcoming you back again soon. Kind Regards Dixie

Great stay.

Customer review rating 4.5/5

Corinna T. Friends - 19/03/2021 Confirmed reviews ALL

Close to New Acton restaurants and Stage 88 concert venue. Fabulous.

Well located

Customer review rating 4.0/5

Kath N. Families - 15/03/2021 Confirmed reviews ALL

Enjoyable stay, in spacious rooms

Disappointing accommodation. Great views!

Customer review rating 3.0/5

Willi Families - 14/03/2021 Confirmed reviews ALL

We stayed at Capital Towers for a family birthday get together. It was a two bedroom apartment 805. Avoid this apartment when booking. It is tired and worn out. There is nothing good about it apart from the view.

Dear Willi, Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am sorry to hear that your experience did not meet your expectations. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As our apartments are all individually owned, they unfortunately vary slightly in style and modernness. If we get a chance to welcome you back in the future, please reach out to us directly and we will do our best in allocating you an apartment that will exceed your expectations. Thank you again for sharing your feedback with us, and I hope we can get a second chance to change your perception of our property. Kind Regards, Dixie

Great location, terrific apartment

Customer review rating 4.5/5

Lynda Families - 13/03/2021 Confirmed reviews ALL

Great views towards the lake. Central location. Great facilities.

Well located

Customer review rating 3.0/5

Anonymous Families - 12/03/2021 Confirmed reviews ALL

Accommodation getting old and tired.

Dear Laua, Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am sorry to hear that your experience did not meet your expectations. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As our apartments are all individually owned, they unfortunately vary slightly in style and modernness. If we get a chance to welcome you back in the future, please reach out to us directly and we will do our best in allocating you an apartment that will exceed your expectations. Thank you again for sharing your feedback with us, and I hope we can get a second chance to change your perception of our property. Kind Regards, Dixie

Great space but poor quality of bedding

Customer review rating 3.0/5

J. Friends - 10/03/2021 Confirmed reviews ALL

We stayed in the three bedroom apartment, which was a great size and had a lot of space, however the room itself was a bit disappointing. The pillows were rock hard and almost impossible to sleep on, the rooms overheated easily causing a really bad nights sleep. The room did have aircon, which was a nice touch, but it didn't spread through the apartment enough. Also the stovetop wouldn't turn on, but we were only there for a night so it wasn't much of an inconvenience. Overall, I probably wouldn't book again.

Dear J., Thank you for taking the time to tell us about your stay at the BreakFree Capital Tower Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems with the housekeeping and maintenance teams to workshop how we can improve. I'm glad to hear that you were happy with the size of the room and the service during the stay. I hope that this will bring you back, and we can get a second chance in providing accommodation that exceeds your expectations. Please reach out to me directly when you plan to come to Canberra next, and I will ensure we take care of you. Thank you again, and I hope to hear from you in the future. Kind Regards, Dixie

Good location, beautiful view

Customer review rating 5.0/5

Anonymous Families - 10/03/2021 Confirmed reviews ALL

I was very happy with our stay in the two bedroom apartment. It was clean, spacious and had the most beautiful view of trees and the lake. There is a lot of traffic on the freeway outside but it was white noise and did not disturb me. The staff at reception were also very helpful. Good location, walking distance to the bridge across the lake, or to the shops and transport at civic. Would stay again.

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