Mantra on Northbourne Canberra 4 stars

Customer review rating (ALL Rating) 4.1/5 1,208 reviews

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Description

Hotel extras

  • 24-hour reception

  • In-room internet access

  • Fully equipped gym

  • Carparking

  • Conveniently located close to Canberra attractions

Our accommodation(s)

Book this hotel
Room 1

Room

Hotel

  • 3 pers. max
  • 30 / 322 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Northbourne Canberra

84 Northbourne Avenue
2612 CANBERRA
Australia

GPS:-35.274217, 149.130653

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

STOCK KITCHEN

BREAKFAST ONLY. Stock Kitchen is the perfect place to enjoy fabulous coffee and food with family, friends and colleagues. Inspired by home-style, hearty and healthy fare, we can guarantee there is something everyone will enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,208 reviews

Customer review rating 5.0/5

Geoffrey L. Business - Confirmed reviews ALL

Dear Geoffrey, Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elan Koirala Front Office Manager

Customer review rating 1.5/5

Rafayel E. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Kellie A. L. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations. The issues you described regarding cleanliness, maintenance, and the overall condition of the property are very concerning and are not reflective of the standard we aim to provide. We value your comments and will ensure they are reviewed with the relevant team so that improvements can be made. Sincerely, Elan Koirala Front Office Manager

Customer review rating 3.5/5

Annabell S. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We are very sorry to hear about the cleanliness of the bathroom; this is certainly not up to our standards and will be shared with the housekeeping team to avoid this in the future. We appreciate your comments about the room needing to be updated and will take this into consideration. We hope to have the opportunity to welcome you back again in the future. Sincerely, Elan Koirala Front Office Manager

Customer review rating 2.5/5

Robert C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. Please accept our sincere apologies that your stay did not meet your expectations. We are sorry that the room allocated did not reflect the city view and high-floor experience you expected when booking a 1 Bedroom Premier View Room. We also apologise for the issues regarding the coffee machine amenities and the non-functioning remote, as well as the disappointment this caused. While we are glad our team was able to provide coffee vouchers, we understand this did not make up for the overall experience. We are especially sorry that, as an Accor member, you were left feeling let down. Thank you for bringing these concerns to our attention. We value your feedback and hope to have the opportunity to welcome you back and provide a much better experience in the future. Sincerely, Elan Koirala Front Office Manager

Other web-users rate our hotel

  • 515 reviews 9.1/10 Location
  • 814 reviews 6.8/10 Room
  • 543 reviews 7.9/10 Service
  • 21 reviews 5/10 WiFi
  • 328 reviews 5.8/10 Cleanliness
  • 192 reviews 5.7/10 Breakfast
  • 174 reviews 4.4/10 Amenities
  • 164 reviews 3.3/10 Vibe

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