Mantra on Northbourne Canberra

Customer review rating 3.9/5 1,098 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra on Northbourne Canberra
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Room 1

Number of guests
Children's age
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Hotel extras

  • Close to City Centre Shopping Precinct

  • Close to Lonsdale Street Restaurants & Cafes

  • Apartment Style living

  • Underground parking

  • Conveniently located close to Canberra attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated poolPaying
  • Well-being
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mantra on Northbourne Canberra

84 Northbourne Avenue
2612
canberra
australia

Tel: +611300092872

Fax: (+61)2/62432599

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 8km / 4.97 miles

GPS :-35.274217, 149.130653

Our accommodations

Enjoy your own little sanctuary in the heart of Canberra. At Mantra on Northbourne, we've got you something for everyone, from hotel rooms for business travellers and couples to spacious, self-contained apartments for families and groups. If you're looking for self-contained accommodation our 1 and 2 Bedroom Apartments are the perfect choice. Whip up some home cooked favourites in your fully equipped kitchen, and let the dishwasher do the work while you put your feet up in front of the TV.

Hotel

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Our restaurants and bars

STOCK KITCHEN

Type of cuisine: Other cooking style

Stock Kitchen & Bar is the perfect place to enjoy fabulous coffee, food and wine with family, friends and colleagues. Inspired by home-style, hearty and healthy fare, we can guarantee there is something everyone will enjoy.

STOCK BAR

Non contractual photo

Stock Kitchen & Bar is the perfect place to enjoy fabulous coffee, food and wine with family, friends and colleagues.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 150

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mantra on Northbourne Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,098 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,110 reviews

Fantastic location. Good value.

Customer review rating 3.9/5

Jacqueline Couples - 31/07/2020 Confirmed reviews ALL

Comfortable and handy to great food outlets. Close to shopping and cinema. Generous room size. Convenient reasonably priced car parking under the hotel. Pity the in house restaurant was not open. Part of the attraction, as a an Accor member, is the meal deals.

Dear JACQUELINE, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to apologise that all our services were not available during your stay. Given the current climate, we hope to have all our facilities up and running as soon as possible for all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Good location

Customer review rating 3.9/5

Gina J. Couples - 31/07/2020 Confirmed reviews ALL

Visiting Canberra to see relatives. Own a unit and therefore were loyal to Mantra.

Dear Virginia, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will also pass on the note regarding the maintenance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Good location, helpful staff but rooms not so clean.

Customer review rating 3.9/5

Bob B. Families - 29/07/2020 Confirmed reviews ALL

We had 2 adjoining rooms. One room had no toilet paper or washing up soap for kitchen sink. Cutlery and plates were dirty and had to be washed before use. Soap holders in shower are corrode so they look dirty. In the main room there was hair all over the lounge and in the bath tub, The other room had chinese take away containers with food in the fridge along with 2 soft drink bottles. Disappointed with the overall cleanliness

Dear Bob B., Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you are ever travelling back to Canberra, please reach out to me directly so that i can make sure your next stay is more memorable. Sincerely, Fatima fa…

Well located, pleasant and enjoyable stay, nice and quite.

Customer review rating 3.9/5

Wendy Couples - 29/07/2020 Confirmed reviews ALL

Nice quite stay. Reception staff very pleasant to their guests and helpful. Bed was very comfortable. Curtains in our room (714), could do with cleaning and being attached to the rods correctly.

Dear WENDY C., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for passing on the information regarding the curtains. I will make sure that our housekeeping and maintenance team are aware. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Well located. Comfortable.

Customer review rating 3.9/5

Jay B. Couples - 29/07/2020 Confirmed reviews ALL

The receptionists were very courteous and also provided good service as our stay progressed. The location and price are good. Undercover parking is very convenient.

Dear Jayantha, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Shocking

Customer review rating 3.9/5

Debbie Couples - 26/07/2020 Confirmed reviews ALL

Don't stay here. Arrived and with in 5minutes had to ring down so they could instal lights that were missing. No knives or forks Washing machine didn't work... Noise from the kids screaming down the hallway we're a joke. No restaurant due to Covid, but find this a bit silly as they could have opened, even just for take away service.

Dear Deborah, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Well located and good facilities

Customer review rating 3.9/5

R.w. Couples - 26/07/2020 Confirmed reviews ALL

We stayed for two days in a one bedroom suite. We were surprised by the number of facilities which included a fully equipped kitchen, a large washing machine and dryer. The underground parking was tight but cheap at $15 a night. The property is a little tired but great value for money. It is understandable that the restaurant was closed due to Covid. The other great feature is the large number of restaurants and Civic shopping centre only 10 minutes' walk away. We would definitely stay here again.

Dear Richard, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Excellent location

Customer review rating 3.9/5

Tom Couples - 26/07/2020 Confirmed reviews ALL

Stayed at the Mantra Northbourne for a few days break in Canberra. Rooms were well presented and clean.

Dear Tom B., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Could have been better .

Customer review rating 3.9/5

Mick N. Business - 25/07/2020 Confirmed reviews ALL

The Remote for rhe TV didn't work !! the curtains in bedroom didnt close !! no salt & pepper !!

Dear Mick, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Great location

Customer review rating 3.9/5

Emilie Families - 24/07/2020 Confirmed reviews ALL

Great location and service, does lack prestige feel that the generally has in other hotels

Dear Emilie, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Great spot for a family stay

Customer review rating 3.9/5

Kristie P. Families - 23/07/2020 Confirmed reviews ALL

Our room was spacious, well located and very well equipped!

Dear Kristie, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Great location

Customer review rating 3.9/5

Justine M. Couples - 22/07/2020 Confirmed reviews ALL

The rooms are not properly cleaned before your stay. The bathroom was really dirty. The hotel is in a great position.

Dear Justine M., Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima

Good location. Enjoy our stay

Customer review rating 3.9/5

Gloria Families - 21/07/2020 Confirmed reviews ALL

Enjoy our stay

Dear Gloria, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Good location

Customer review rating 3.9/5

Julie W. Couples - 20/07/2020 Confirmed reviews ALL

Good room, plenty of parking available, decent sized TV

Dear Julie, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Great Location, Clean and Spacious Accommodation

Customer review rating 3.9/5

Kylie Families - 18/07/2020 Confirmed reviews ALL

We had a wonderful stay here. The apartments are centrally located and very spacious. Our check in was friendly and welcoming. We would definitely return to this property.

Dear Kylie, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Good stay at last minute

Customer review rating 3.9/5

S R. Solo - 18/07/2020 Confirmed reviews ALL

Polite and we'll looked after with a late check out

Dear Serafin, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Good location, good size room.

Customer review rating 3.9/5

Josie F. Families - 16/07/2020 Confirmed reviews ALL

Staff was welcoming and helpful.

Dear Josie, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Dissatisfied

Customer review rating 3.9/5

Remonda M. Families - 16/07/2020 Confirmed reviews ALL

Wasn’t happy with the venue at all. Location was good. The pale wasn’t overly clean either. I have two little kids, and when I first entered there was an old lolly near the door that had obviously been there from a previous stay, rock hard. My 1 year old daughter picked it up and lucky I noticed. Then tried to use the oven to make my kids some vegetables and it was obviously not used and not cleaned in a very long time, it smoked up the whole place and set the fire alarms off a few times. We opened all the doors we could. I had a 3 year old and a 1 year old in there and rather than a caring and concerned staff member coming to check on us all we got was a staff member come up and tell us we had to shut the door and that if the smoke travelled out into the hallway and set those alarms off that we’d have to pay the bill. Absolutely appalled. He didn’t even ask if everything was ok, didn’t offer any assistance, nothing. Just told us to shut the door or front the bill of the smoke alarms going off. So I had two kids in a room full of smoke and two internal smoke alarms going off and all he had to say was close the door or pay the bill. Great consideration and great service! Disgusted to be honest. There was no toilet paper in the rooms. Not even a spare roll. Bought our own. No tissues. Same deal. Bought our own. Overall just a disappointment. Definitely won’t be back!

Dear Remonda, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Great location

Customer review rating 3.9/5

Bronwyn Families - 15/07/2020 Confirmed reviews ALL

was a lovely stay, although feel a few things could make it better, more dishwashing powder, garbage bags, washing liquid available throughout stay, we were there 4 nights and had to constantly ask for more, didn't except staff to clean but would be nice to be available! Also the pool and gym was not open, they are open everywhere else!

Dear Bronwyn, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima

It was fine

Customer review rating 3.9/5

Lee Families - 14/07/2020 Confirmed reviews ALL

The main bed was comfy and shower was hot which are most important. The room was quite rundown and stunk like someone had cooked a curry in it. The welcome card had someone else's name in it!

Dear Lee, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima
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