Mantra on Northbourne Canberra

Don't stay here. Arrived and with in 5minutes had to ring down so they could instal lights that were missing. No knives or forks Washing machine didn't work... Noise from the kids screaming down the hallway we're a joke. No restaurant due to Covid, but find this a bit silly as they could have opened, even just for take away service.

We stayed for two days in a one bedroom suite. We were surprised by the number of facilities which included a fully equipped kitchen, a large washing machine and dryer. The underground parking was tight but cheap at $15 a night. The property is a little tired but great value for money. It is understandable that the restaurant was closed due to Covid. The other great feature is the large number of restaurants and Civic shopping centre only 10 minutes' walk away. We would definitely stay here again.

Stayed at the Mantra Northbourne for a few days break in Canberra. Rooms were well presented and clean.

The Remote for rhe TV didn't work !! the curtains in bedroom didnt close !! no salt & pepper !!

Great location and service, does lack prestige feel that the generally has in other hotels

Our room was spacious, well located and very well equipped!

The rooms are not properly cleaned before your stay. The bathroom was really dirty. The hotel is in a great position.

Enjoy our stay

Good room, plenty of parking available, decent sized TV

We had a wonderful stay here. The apartments are centrally located and very spacious. Our check in was friendly and welcoming. We would definitely return to this property.

Polite and we'll looked after with a late check out

Staff was welcoming and helpful.

Wasn’t happy with the venue at all. Location was good. The pale wasn’t overly clean either. I have two little kids, and when I first entered there was an old lolly near the door that had obviously been there from a previous stay, rock hard. My 1 year old daughter picked it up and lucky I noticed. Then tried to use the oven to make my kids some vegetables and it was obviously not used and not cleaned in a very long time, it smoked up the whole place and set the fire alarms off a few times. We opened all the doors we could. I had a 3 year old and a 1 year old in there and rather than a caring and concerned staff member coming to check on us all we got was a staff member come up and tell us we had to shut the door and that if the smoke travelled out into the hallway and set those alarms off that we’d have to pay the bill. Absolutely appalled. He didn’t even ask if everything was ok, didn’t offer any assistance, nothing. Just told us to shut the door or front the bill of the smoke alarms going off. So I had two kids in a room full of smoke and two internal smoke alarms going off and all he had to say was close the door or pay the bill. Great consideration and great service! Disgusted to be honest. There was no toilet paper in the rooms. Not even a spare roll. Bought our own. No tissues. Same deal. Bought our own. Overall just a disappointment. Definitely won’t be back!

was a lovely stay, although feel a few things could make it better, more dishwashing powder, garbage bags, washing liquid available throughout stay, we were there 4 nights and had to constantly ask for more, didn't except staff to clean but would be nice to be available! Also the pool and gym was not open, they are open everywhere else!

The main bed was comfy and shower was hot which are most important. The room was quite rundown and stunk like someone had cooked a curry in it. The welcome card had someone else's name in it!