Mantra on Northbourne Canberra

Customer review rating 3.9/5 1,001 reviews
Mantra on Northbourne Canberra
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Hotel extras

  • Close to City Centre Shopping Precinct

  • Close to Lonsdale Street Restaurants & Cafes

  • Apartment Style living

  • Underground parking

  • Conveniently located close to Canberra attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

Mantra on Northbourne Canberra

84 Northbourne Avenue
2612
canberra
australia

Tel: +611300092872

Fax: (+61)2/62432599

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 8km / 4.97 miles

GPS :-35.274217, 149.130653

Our accommodations

Enjoy your own little sanctuary in the heart of Canberra. At Mantra on Northbourne, we've got you something for everyone, from hotel rooms for business travellers and couples to spacious, self-contained apartments for families and groups. If you're looking for self-contained accommodation our 1 and 2 Bedroom Apartments are the perfect choice. Whip up some home cooked favourites in your fully equipped kitchen, and let the dishwasher do the work while you put your feet up in front of the TV.

Hotel

  • Max. number of persons: 3
  • Area: From 30
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Premier View Apartment

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 80
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Premier View Apartment

  • Max. number of persons: 6
  • Area: From 80
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

STOCK KITCHEN

Type of cuisine: Other cooking style

Stock Kitchen & Bar is the perfect place to enjoy fabulous coffee, food and wine with family, friends and colleagues. Inspired by home-style, hearty and healthy fare, we can guarantee there is something everyone will enjoy.

STOCK BAR

Photo non contractuelle / Strictly non binding

Stock Kitchen & Bar is the perfect place to enjoy fabulous coffee, food and wine with family, friends and colleagues.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 150

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mantra on Northbourne Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,001 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,108 reviews

Basic accommodation

Customer review rating 3.9/5

Mick Couples - 29/03/2020 Confirmed reviews ALL

It was basic accommodation. You get what you pay for so we cant complain too much. However these are the issues with the room. The toilet had not been cleaned (there were skid marks inside the bowl), the toilet door handle was completely loose. The towel rack was loose. The gap under the door let so much light into our room it made it hard (for me) to sleep. The blockout curtains did not overlap so light came into the room in the morning. The aircon was at the foot of the bed so it blew air directly into you as you slept. The toilet not being cleaned made the whole room feel dirty (even though I am sure it wasn't). It was pretty much a deal breaker and we wont be staying at this hotel again. I'm sure you may ask so I'll save you the time. I did not raise the issues with management at the time because I was there to relax and go out for dinner, not to have a confrontation with someone. These issues should have never come up in the first place.

Dear Michael B., Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima Dollie

Good size room

Customer review rating 3.9/5

Paul Business - 29/03/2020 Confirmed reviews ALL

Very comfortable

Dear PAUL, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Good location but the building needs a makeover

Customer review rating 3.9/5

Denis G. Solo - 28/03/2020 Confirmed reviews ALL

I stayed for two nights in a suite. The hotel is in a good location a short walk from the shopping centre and the restaurants. The building and amenities are well due for a makeover. In particular the TV is tiny and with limited choices and no streaming is possible. The building is probably twenty years old and it doesn't look like it has altered in that time. The staff were friendly and helpful.

Dear DENIS G., Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am glad to hear that staff were accommodating and helpful during your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to update the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima

Great family stay

Customer review rating 3.9/5

Darwin T. Families - 27/03/2020 Confirmed reviews ALL

Stayed with 4 children early Mid March. Rooms very clean and comfortable. Staff very pleasant and helpful. Great central location. Would stay there again.

Dear Kirstine K., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Very nice apartment, well located, and neat and tidy.

Customer review rating 3.9/5

Jan R. Families - 25/03/2020 Confirmed reviews ALL

very good.

Dear Jan R., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Good location nice hotel

Customer review rating 3.9/5

Marid V. Z. Couples - 25/03/2020 Confirmed reviews ALL

Good nice

Dear Marie Van Z., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Canberra

Customer review rating 3.9/5

Andrew Families - 22/03/2020 Confirmed reviews ALL

Have stayed here previously and had enjoyed the stay. Very comfortable room and friendly helpful staff.

Dear Andrew W., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

All goid

Customer review rating 3.9/5

Anonymous Families - 21/03/2020 Confirmed reviews ALL

All good

Dear Robyn H., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Friendly staff

Customer review rating 3.9/5

Kwong Business - 20/03/2020 Confirmed reviews ALL

I did not get the staff names. There were two receptionists super friendly and helpful. They were on the evening shift on the day that I arrived. The room was also very clean. It's great.

Dear Kwong, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Good location - close to the city centre

Customer review rating 3.9/5

Thomas C. Couples - 19/03/2020 Confirmed reviews ALL

Thumbs up: Reasonably clean all over. Cooling and Heating system works well. Sufficient power points in the room for charging phone and laptop. Sufficient Coffee and Tea bags provided. Good shower water pressure. walking distance to shops and cafe. Thumbs down: Toilet / bathroom a bit old and tired. The bed in my room was uncomfortable. I requested for 1 king bed but they give me 2 single join together.

Dear Thomas, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Great position, walking distance to shopping centre.

Customer review rating 3.9/5

Gunther Couples - 19/03/2020 Confirmed reviews ALL

Nicely greeted on arrival. It was very easy to book in. Friendly staff.We were able to get into our room straight away.The room was tidy and well equipped to do some minor cooking. all seating and beds very comfortable.

Dear Gunther, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Well located, but a little tired

Customer review rating 3.9/5

Allan Families - 18/03/2020 Confirmed reviews ALL

Car park is incredibly tight (and extra cost?). Room tired, especially the bathrooms. So much dust in bathroom extraction duct that they whistled loudly (had to block with toilet paper to get some sleep). You have to reach across the shower flow to turn on taps. You also step out of the bath/shower straight on to a door stop. Lifts extremely noisy. Would have been very disappointed if I had paid full price.

Dear Allan, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Well located

Customer review rating 3.9/5

Anonymous Families - 18/03/2020 Confirmed reviews ALL

Found the staff to be very welcoming and friendly. Rooms were spacious and clean. Would have liked handtowels to be provided. Breakfast was very good except for coffee and tea. Selfserve coffee tasted terrible. A nice range of loose leaf tea was provided but no boiling water. Hot water from a jug is not hot enough for making tea and the water outlet from the coffee machine couldn't accommodate the teaplungers provided. Overall a good experience

Dear Donna, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

well located clean rooms, but showing signs of age

Customer review rating 3.9/5

Jenny W. Families - 17/03/2020 Confirmed reviews ALL

a pleasant experience and I felt safe, very important as I was on my own (female) However, the one negative was the wifi. - a very poor experience.

Dear Jenny, Thank you so much for taking the time to post a review following your recent stay with us at Mantra on Northbourne. I am very sorry for the inconvenience you encountered on this occasion please be assured that your concerns will be investigated and reviewed. Please accept our sincere apologies and thank you for bringing the oversights to our attention to follow up. I do hope you will give us another chance and we look forward to the opportunity to welcome you back again - for a visit that is memorable for all the right reasons next time. With kind regards, Lucie Kolarikova Assistant Manager

Location was excellent

Customer review rating 3.9/5

Jan A. Couples - 17/03/2020 Confirmed reviews ALL

We were very disappointed with the 1 bedroom apt we were allocated

Dear Jan, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Well located

Customer review rating 3.9/5

Marian Families - 16/03/2020 Confirmed reviews ALL

Overall good. However, some aspects need improvement. Everything in the kitchen was greasy and dirty, the cutlery, plates, cups , pots and even the fridge door. One day I didn't leave a sign asking for my room to be cleaned and still the cleaner came in and did a few touch ups to the rooms when I didn't ask for any cleaning to be done then. The place is a bit outdated for the price. The location is good but we got a room overlooking the other buildings even though we were told at some point that the hotel was not busy at this time of year. Asked for king beds but seemed to get queen beds with king size quilt covers. Pool was supposed to be heated but the whole pool area was freezing, not the water nor the actual area were heated enough to be "a heated pool" like it states. The buffet breakfast was the same every day and every day for 6 days regardless of when we went down, the cheese and cold meats were always out. For 4 days there were issues with the coffee machine. Staff was nice and helpful. The main issue is that the price of the stay is not justified especially with the place being outdated and lacking facilities.

Dear Marian, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Not bad. Friendly staff. Well located.

Customer review rating 3.9/5

M. T. Families - 14/03/2020 Confirmed reviews ALL

Problem is next doors toilet flush can be heard, annoying especially at night. Must correct the problem. Also the sofabed is not level when pulled out very bad for health. Don't use cheap bed.

Dear Martin, Thank you so much for taking the time to post a review following your recent stay with us at Mantra on Northbourne. I am very sorry for the inconvenience you encountered on this occasion. Please be assured that your concerns will be investigated and reviewed. Please accept our sincere apologies and thank you for bringing the oversights to our attention to follow up. I do hope you will give us another chance and we look forward to the opportunity to welcome you back again - for a visit that is memorable for all the right reasons next time. With kind regards, Lucie Kolarikova Assistant Manager
Customer review rating 3.9/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

It was okay but could have been better. I stayed for three nights, and after the first night reported a badly leaking shower. I was informed it would be seen to that day - two nights of disturbed sleep later when I checked out the thing was till leaking badly. I booked in for three nights, but only two nights were coded into my keycard - locking me out from the garage and my room - totally avoidable mistake. I left your hotel somewhat underwhelmed.

Dear John, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Good Position/Location but Outdated rooms

Customer review rating 3.9/5

Jay Business - 12/03/2020 Confirmed reviews ALL

Stayed one night. Location was well suited. Bathrooms are particulary outdated. comparatively speaking across other similarary priced hotels, Mantra is not one I would prefer.

Dear Jay, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Why stay anywhere else!

Customer review rating 3.9/5

Ken Solo - 11/03/2020 Confirmed reviews ALL

The staff is friendly and helpful. The building isn't the newest but it well maintained. The rooms are clean, tidy and spacious! The kitchen and laundry facilities are included. Minor maintenance issues exist and should be addressed sooner rather than later.

Dear Ken, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager
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