Mantra on Northbourne Canberra

Good nice

Have stayed here previously and had enjoyed the stay. Very comfortable room and friendly helpful staff.

All good

I did not get the staff names. There were two receptionists super friendly and helpful. They were on the evening shift on the day that I arrived. The room was also very clean. It's great.

Thumbs up: Reasonably clean all over. Cooling and Heating system works well. Sufficient power points in the room for charging phone and laptop. Sufficient Coffee and Tea bags provided. Good shower water pressure. walking distance to shops and cafe. Thumbs down: Toilet / bathroom a bit old and tired. The bed in my room was uncomfortable. I requested for 1 king bed but they give me 2 single join together.

Nicely greeted on arrival. It was very easy to book in. Friendly staff.We were able to get into our room straight away.The room was tidy and well equipped to do some minor cooking. all seating and beds very comfortable.

Car park is incredibly tight (and extra cost?). Room tired, especially the bathrooms. So much dust in bathroom extraction duct that they whistled loudly (had to block with toilet paper to get some sleep). You have to reach across the shower flow to turn on taps. You also step out of the bath/shower straight on to a door stop. Lifts extremely noisy. Would have been very disappointed if I had paid full price.

Found the staff to be very welcoming and friendly. Rooms were spacious and clean. Would have liked handtowels to be provided. Breakfast was very good except for coffee and tea. Selfserve coffee tasted terrible. A nice range of loose leaf tea was provided but no boiling water. Hot water from a jug is not hot enough for making tea and the water outlet from the coffee machine couldn't accommodate the teaplungers provided. Overall a good experience

a pleasant experience and I felt safe, very important as I was on my own (female) However, the one negative was the wifi. - a very poor experience.

We were very disappointed with the 1 bedroom apt we were allocated

Overall good. However, some aspects need improvement. Everything in the kitchen was greasy and dirty, the cutlery, plates, cups , pots and even the fridge door. One day I didn't leave a sign asking for my room to be cleaned and still the cleaner came in and did a few touch ups to the rooms when I didn't ask for any cleaning to be done then. The place is a bit outdated for the price. The location is good but we got a room overlooking the other buildings even though we were told at some point that the hotel was not busy at this time of year. Asked for king beds but seemed to get queen beds with king size quilt covers. Pool was supposed to be heated but the whole pool area was freezing, not the water nor the actual area were heated enough to be "a heated pool" like it states. The buffet breakfast was the same every day and every day for 6 days regardless of when we went down, the cheese and cold meats were always out. For 4 days there were issues with the coffee machine. Staff was nice and helpful. The main issue is that the price of the stay is not justified especially with the place being outdated and lacking facilities.

Problem is next doors toilet flush can be heard, annoying especially at night. Must correct the problem. Also the sofabed is not level when pulled out very bad for health. Don't use cheap bed.

It was okay but could have been better. I stayed for three nights, and after the first night reported a badly leaking shower. I was informed it would be seen to that day - two nights of disturbed sleep later when I checked out the thing was till leaking badly. I booked in for three nights, but only two nights were coded into my keycard - locking me out from the garage and my room - totally avoidable mistake. I left your hotel somewhat underwhelmed.

Stayed one night. Location was well suited. Bathrooms are particulary outdated. comparatively speaking across other similarary priced hotels, Mantra is not one I would prefer.

The staff is friendly and helpful. The building isn't the newest but it well maintained. The rooms are clean, tidy and spacious! The kitchen and laundry facilities are included. Minor maintenance issues exist and should be addressed sooner rather than later.