Mantra on Northbourne Canberra

We had a lovely stay at this hotel. Reception staff were very kind and went out of their way to make sure our stay was enjoyable. Hotel room was clean and modern. Lovely view of the city from the balcony. Thank you

Very easy to book on the website, friendly greeting by staff- Lucy and Lauren. They were happy to quickly provide extra towels when requested. Clean room with good facilities. Comfy bed and dark curtains allowed us a restful sleep. We also felt very covid safe in common areas and noticed staff cleaning surfaces regularly. Would definitely stay again.

Despite a number of facilities not being open including pool and restaurant we were still charged the full rate. The serviced apartment was missing supply of toilet paper, dish cloths, had a broken tap and airconditoner.

The room and in particular the bathroom was very dated and is much need of a refresh. The air-conditioning was noisy and given the weather was hot I had to keep the air-con on through the night, but unfortunately it also kept me awake for most of the night.

Never stayed in such a dirty place, housekeeping needs extreme improvement as basic clean is missing and with covid it is miles away. Receptionist keeps mask and gloves which is best can be found. Rooms have spilt drinks on the walls, floors filty, crockery and curtlery missing and few those are provided are dirty. Toilet size bin in kitchen, no milk provided, door lock came out of doors when reported only door stopper provided, requested plates as none provided plates were disgusting. There is no sense of cleaning in the room from top to bottom. Worst stay ever won't come back.

It's ashame the pool was closed and there was no discount from overall price.

Had a great stay....situated in a great location on the outer edge of CBD. The bed was very comfy and the room very quiet. We discovered the Ciao cafe just behind the apartments.....great food and coffee. We were very happy on check out after our 8 night stay that the hotel had waived our parking fee. Only suggestion would be maybe the rooms could do with a refurb.....even though it was clean and comfortable the decor is looking rather tired

We've stayed here for 4 nights. My family of 4 had all the comfort needed for a short stay in Canberra. Clean rooms, plenty of space and the kitchen pretty well equipped.

We stayed in a two bedroom apartment with our three children. It was incredibly spacious with three full size single beds in the second bedroom. The rooms were immaculately clean and had everything we needed for our stay. The location was just a short walk from the shopping centre and a wonderful variety of restaurants and cafes. We will definitely choose to stay at Mantra Northbourne for our future visits to Canberra.

We stayed for 18 days in a two bedroom apartment. The accommodation was functional and adequate for our needs. Location was very convenient for food and shopping. But the highlight was the staff, who were all attentive, caring, friendly and helpful.

Overall happy with stay, good location and value for money for the space and facilities. There were some issues with cleanliness however which is especially concerning during this time and should be addressed.

The room was a decent size and perfectly comfortable and clean. The hotel is conveniently located near the main restaurant area of Braddon and the city centre.

We stayed on Saturday night, after two phone calls during the week and nothing online, we were mighty upset when we got there that the pool was not in use, that is why I chose this hotel because of the pool. We also ran out of toilet paper and beds were very uncomfortable. Definitely run down and old not a 4 star hotel like advertised.

Lucy and another male staff member were very helpful

Great staff went out of their way to ensure a safe and comfortable stay