ibis Styles Canberra 4 stars

Agree with all these recent lwo rating reviews, look elsewhere people! You are far better off, in all respects at the Garden city or Abode nearby for around the same price and often cheaper. The staff at reception and housekeeping weren't overly rude or anything and seemed like nice people, but you can see the entire place has really fallen apart with any systems, accountability and communication.. No call to action if you need help. The rooms are very very old, hostel like. It's almost always noisy at night with the car park wedged between the rooms and main reception, so light sleepers beware. Lots of big buses quite often arriving late at night with noisy types. I've come to this area for five years for work. I revisit out of availability issues with the other options nearby but strongly advise you look at other areas if need be before taking up this. Not going back to this one ever again.. especially at the price they charge.

Most staff in this hotel don’t listen to customers. Not even the reservation/housekeeping manager. I’ve requested the hotel to clean the room properly as I have my allergies. I’ve literally vacuumed my room upon checked-in as it’s very dusty. This is the dirtiest hotel I’ve been to so far.

This was my second stay. My first experience was way better than the second. On my first stay my room was in the 500’s part of the building which was actually decent. But my second visit room was room 716. A TOTAL DUMP !!!. I had to make a last-minute reservation due to my travel plans and was able to get a deal online. My booking was for a Superior Room. There was nothing in the description that said that any special deal bookings get a run-down crappy room that is falling apart. The carpets were not cleaned, the room looked very gloomy and the walls had scuff marks with chipped walls. Definitely looked like a room out of a horror movie. The room had a very bad odor and gave us a bad headache. When we brought it up with the reception, it was just a “Sorry about that”. It’s the booking rate, as the 500’s rooms are more expensive. Well, they did not mention initially when the booking was made. I have traveled around the world and stayed at several hotels, but this by far tops it all as the worst dump ever. Don’t be fooled by the pretty pictures that are on their website.

The carpets in the hallway are dirty. The rooms are dated. the amenities are very very basic. Reception - meant to be open until 10pm, was locked and no reply on the phone by 9:30pm. If you are travelling and land after 7pm in Caberra - forget getting a meal, or anything to drink at all....if you want breakfast - make sure your meeting is not at 8am, you won't have time for for breakfast. Pain over $200 per night.

The IBIS ticks the box for the business traveller who only needs a bed and a good hot shower. My room had a queen sized bed but only one chair. Good job I was travelling alone. The bathroom was tiny with virtually no bench space. Again, good job it was just me. I had a ground floor room and it was noisy. Water from showers through pipes above and slamming doors travelled. A quick check of the filter in the room’s a/c unit showed it was filthy and clogged with dust. It’s not hard to clean these things and makes them much more efficient and healthy. The room had an odd smell and after the first day I asked housekeeping for some air freshener. They were very helpful and gave me a can of that old “Original” scent Glen20. Yep that was the smell!!? The restaurant was extraordinarily disappointing with very few options including a chicken schnitzel, a fairly simple burger and butter chicken (which was ok). No steak option. The chairs in the dining room needed a serious clean too. Certainly not a premium product but location is good within 10 minutes of the airport.