ibis Styles Canberra Hotel 4 stars

Short overnight stay. Rooms clean, quiet & breakfast. Great value.

Good location, great service, wonderful rooms

Staff always friendly

Bathroom tap 'sprays', shower pressure terrible, shabby room

1. no cutlery except teaspoons - had to try to cut a pizza with a teaspoon! 2. No bottle opener 3. No bedside power 4. Broken shelf in bathroom 5. Shower door about to fall off 6. Broken cupboard doors 7. Not even a chair on the balcony 8. Filthy balcony 9. Soggy towels left on the bathroom floor (caused by faulty door on the shower that caused the floor to flood 10. Ceiling light so dim, hardly worth turning on 11. Worst TV I have ever experienced in a hotel – need a PHD to just put it on TV and set a channel 12. The bins looked like they had been used as footballs they were so beaten up and broken 13. Guess I should have known better than to book an Ibis!

Overall good experience with good rates and facilities.

We loved the location of the hotel and were surprised to see a swimming pool and amenities that you would expect at a Novotel. The dining was Fantastic as were the staff

We did not have a good experience staying in this hotel. As soon as we opened door to corridor [the door was dirty} we were shocked, I think the stairs and corridor carpet hasn't been vacuumed for a very-very long time. We unpacked and after found out that water didn't drain properly in the basin. We reported it and offered another room. We moved, mind you it was in the middle of night. The second room had extremely dirty carpet. In the morning we complained about it<{if you wish we can send you pictures. We were offered another room which we refused, we did not come to Canberra for moving room every day and ask somebody and clean the stains while we are out. We were promised that, but nothing happened. On top of this the one light in the bathroom {above basin} did not work, the fan was extremely noisy, forgotten underwear in the cabinet under the sink. I only gave 3 for this hotel, because bed was clean and comfortable. The room number 612 I am sorry about this comments, but we stayed in IBIS hotels before, we know that they are budget hotels, but never had experience like this. Will never stay in IBIS and will not recommend it to anybody Valeria H.

We were recommended this hotel by friends. It suited our needs and budget. It was generally a quiet hotel, with quick check-in and check-out and restaurant onsite if required - though we didn't utilise. The room (610) was comfortable and updated. Good aircon, comfy bed, good natural light, plenty of furniture/chairs and plenty of parking. Only complaints were - really horrible pillows and only 1 per person, so asked for additional. Coffee cups located at floor level inside cupboard - silly and not practical for older folk. One light in bathroom sometimes worked which was annoying when needing to apply makeup. The first morning a lot of guests departed early and slammed doors continuously. Other 2 mornings were quiet. Staff were helpful and held luggage. Servicing of rooms was done well.

Clean comfortable and great staff

Always find it good here nice location staff very helpful. Found the buffet breakfast a little disappointing lack of choices made it hard to get a full meal. Overall a very good visit.

Used to live in Canberra so on a recent trip back, I wanted somewhere central to where I would be going. There is a lot of rooms, so it stands to reason there would be a lot of car parks, and there is. The trick is to get a park close to your room...

Rooms very clean and comfortable but stairs and corridors were filthy

I was totally dissatisfied with the place. The first room I was given smelt like damp dogs, the second room had a filthy quilt. The bathroom was not cleaned the whole time I was there....wet towels etc left in the shower recess and the sheets not changed. I was there almost a week. The quality of the hot food at breakfast was terrible...rubbery eggs are not appealing, the windows were filthy and the place just needs a really big make over...dirty carpet, old fixtures. Very unimpressed and I won't be back.

Very satisfactory