ibis Styles Canberra 4 stars

TripAdvisor rating 3.0/5 1,342 reviews

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203 Goyder Street, 2604 NARRABUNDAH, Australia

Description

Hotel extras

  • ALLSAFE certification, free Wi-Fi, and on-site parking available.

  • Meeting rooms and events available.

  • Restaurant 203: contemporary dining, quick bites and reimagined classics

  • Close to public transport options.

  • On-site fitness centre.

Our accommodation(s)

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Hotel location

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Australia

GPS:-35.339149, 149.148612

Telephone
Fax +61 2 6239 6310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 203

Non contractual photo

Hotel is host to the 203 Restaurant, offering modern Australian cuisine. Offering a diverse Buffet selection and scrumptious À la carte dishes. A variety of hearty soups, healthy salads, traditional pastas & mouthwatering desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.0/5  1,342 reviews

Awful!!!

TripAdvisor rating 1.0/5

Chloe v TripAdvisor review

Absolutely awful. I will never go to this hotel again, and I have been to many in my lifetime. We arrived at 2.30pm. Upon arrival the lady at the reception was lovely. She checked me in and gave me the key. We booked a family room. 2 adults and 3 boys (15, 11 & 8). When we came in we couldn't believe what we were seeing. All the rooms are the same, for 1 person, 2 people, family, deluxe, it's all the same. The only difference is that they stuff the rooms full with beds. You can't move without bumping into anyone. We booked the room for 4 nights, but i couldn't do this for one. The curtains had holes, and the room wasnt clean. And tiny is an understatement. My husband and myself walked down to the reception and explained and showed photos of the curtain and told them we can't stay there at all. I believe the manager came over and told me had a different room he wanted to show us. He showed us and again the same issue, tiny. I told him no, and then he said we have a 2 bedroom apartment. I told him we'd have a look. When we had a look, we agreed it was ok to do for 4 days. The breakfast buffet is ok, but it never gets cleaned. The hallway doesn't get vaccuumed there was a "hot" chip in the hallway the day we arrived and today an hour ago it was still there. Our room hasn't been serviced. I've asked them to do it yesterday, and they didn't do it, i told them today, and asked again for today and still they hadn't done it. We don't have clean towels or clean sheets, not a vacuum has gone through it. This is absolutely awful. I told the manager again today and he said he would let someone come by at 5.30pm and now it's 7.11pm and still no one has arrived. We had breakfast this morning, the table we sat at was still dirty. The lady who was "helping" just sat there, when I told her the table needed a clean, she handed me the towel and the spray to clean it. Yes I had to do it. She sat there and hardly moved in her hoodie. We paid $1007 for 4 nights, and its an absolute waste of money to stay here. I do NOT recommend staying here at all. Never.

Tired and unloved

TripAdvisor rating 1.0/5

Diane L TripAdvisor review

The good part of this hotel is its location, wifi and it is cheap. It is definitely not a place I would consider 4 star. I suggest it is a 2 star hotel. The room was.ok but we had to request new bedding as the topper mattress was terribly stained with what appeared to be chunks of vomit! We showed reception a photo and the cover was replaced. We booked because the hotel had a pool and when we took the three littlies for a swim the pool was closed "for the day". Which extended for the full duration of our stay. We saw many other family groups going to the pool. The hotel looked tired and unloved. We would not advise staying here.

never back again

TripAdvisor rating 1.0/5

Roshan S TripAdvisor review

one of the worst hotel we ever stayed in Australia. didn't change bedsheets ,pillow case , everything is broken, tv doesnt work, there is no toilet paper etc . we paid for breakfast but they said everything finished even before they closed and breakfast area was dirty .

Don't waste your money

TripAdvisor rating 1.0/5

Yayayayayayay TripAdvisor review

From the moment I walked into the moment I checked out i felt like my skin was crawling! Check In: When I Checked in the "Concierge" was rude and had no issue swearing just in normal conversation and was playing heavy metal over the foyer speaker as she doesn't like the standard "Sh*t" to which I just ignored. Room: When I entered my room, I was hit it the face with a very stagnate wet smell, the floor was stained the curtains were ripped and had a weird discoloration to them as if they were used to wipe something up. The queen bed looked clean but upon inspection it had been remade with dirty linen so I checked the single bed in the room which looked like it hadn't been used or slept in - I slept onto of the bed as I felt like I would catch something if I slept under the covers! (I asked for a new room, but they were fully booked) Because of the smell I had to leave the room and go out as it was giving me a headache. Check Out: Check out was simple enough as they had a drop box for the Key Receipt: I asked for my receipt to be emailed to me as their printer was not working at the time but once I returned to my office to clear my expenses there was no receipt and i have been trying to get in contact with the for the past 2 weeks with zero success as they never answer the phone!!!!! AVOID THIS FACILITY AT ALL COSTS

Dear Yayaya, Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. This is not the standard of service or quality we aim to provide our guests. We are sorry to hear about your check-in experience and the issues you encountered with the room. We take cleanliness and comfort seriously, and we will address the concerns you raised, including the condition of the room, the smell, and the linens. Our team should have done a better job ensuring everything was up to standard, and we deeply regret that we missed the mark. We appreciate your comments about the concierge’s behavior and will address this matter with the team to ensure that all guests feel respected and comfortable. As for the receipt, we apologize for the inconvenience caused and for the difficulty you had reaching us. We will prioritize getting your receipt sent to you as soon as possible. Again, we are truly sorry for the frustrations you experienced. We value your feedback and will work hard to make improvements. We hope you will give us another chance in the future to provide you with a much better experience. Thank you again. Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

Don’t bother

TripAdvisor rating 1.0/5

Helpingaussies TripAdvisor review

This was our first and last time at this hotel . - No toilet paper in room just pieces of tissue on the sink - the toilet scrubber disgusting was dirty - no tv remote (went complained to reception was given a remote tv still didn’t work . ) - the room smelt like a smoker was previously in room . - tried calling reception couldn’t get through had to walk to reception they said some excuse of phone lines being down We complained and was offered complementary breakfast which was disgusting . For $174 a night I’d expect way more .

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.