ibis Styles Canberra Hotel 4 stars

Check-in was easy and quick Bar and Restaurant were open and well priced The room was clean and spacious all be it old and showing signs of wear and tear

Not happy with the family room. No microwave. No Fridge. Used band aid found behind the single.

My room was well priced, comfortable and fine but not serviced before my final night (3 night stay). The corridor, could have done with a dust and vacuum - not a good look approaching the room for the first time. I had one breakfast there and understand the limited menu in these Covid times, but the coffee was not good at all so had it eslewhere the following days. Staff were pleasant on checkin and checkout.

Clean and comfortable, good bar and restaurant.

We stayed 2nights in 2 x superior King rooms. Travelling with my brother 85 who has Parkinson's there's no mention that there are no lifts on website. Offered 1 x different room but as we wanted to be together he managed with our help. Only short flight of stairs to negotiate but these and corridors dirty with dry mud. Both rooms clean but only 2 x pillows per room. 1 room only 1 bedside light that wasn't working properly. All was remedied promptly, except the hard strip treads on stairs remained stained and dirty as was the corridor on departure. The rooms not furnished sufficiently and stairs and corridors not cleaned is basic stuff so overall as an AccorPlus member I was disappointed.

Always welcoming, friendly staff. Remembered from one stay to the other.

Always stay here. Always happy.

Though only a single night, we enjoyed our stay under trying times. the location was well suited for our needs and easily accessible.

Just a family visit to Canberra and surrounds. Staff always strive to do their best and it’s much appreciated. Rooms were good and we had a pleasant enjoyable stay. Lots of features and value staying here. Thank you again

The property has a pleasant vibe, comfortable rooms and set in greenery. Staff were helpful and pleasant. However, reception was understaffed at checkin and the queue very long. The receptionist did a remarkable job in welcoming guests and staying calm in the midst of chaos. Many units needed maintenance and hallways needed cleaning. Parking was a problem when the property was heavily booked. Hotel catereing had adapted well to cope with coronovirus.

It was good to stay at Ibis Narrabundah again. We like the location, as it is central to most places we like to go to in Canberra. We would like to make mention of the fact that the receptionist was by himself at a busy time, and in spite of this was very helpful and courteous. The beds and sheets were clean. We were happy to be given a renovated room with a renovated bathroom. However, the hotel could still improve its cleaning. The carpet looks like it might need more regular steam cleaning rather than just vacuuming. The bathroom vent is in dire need of cleaning and there were traces of soap scum in the shower screen. I hope Accor would look at these little details, in keeping up with their commitment to Covid cleaning.

Quite rooms, tucked away from the city for a comfortable sleep over!

Very happy with the service and i will see you in 6 Months

Happy to discuss

Mattresses were very uncomfortable to sleep on, very firm. The pillows were also very uncomfortable, way too flat and woke up with a headache every day. Rubbish and towels were taken out daily but both beds went unmade the whole time. There was a cockroach in the room at some point. We were misinformed about breakfast times and almost missed it the first day. It was reasonably priced and the breakfast was absolutely delicious which was kind of the best thing about staying there. Unfortunately I will not go out of my way to stay in this hotel again.