Mantra MacArthur Canberra 4 stars

Customer review rating (ALL Rating) 3.9/5 542 reviews

Mantra MacArthur Canberra - Image 1
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Mantra MacArthur Canberra - Image 4
219 Northbourne Avenue, 2612 TURNER, Australia

Description

Hotel extras

  • Centrally located and offers the ideal base for your next stay in our nation's capital

  • Our stylish, newly refurbished rooms will suit all travellers, from business to leisure

  • Want to keep up with your fitness routine during your stay? Work out in our onsite gymnasium

  • Our hotel's conferencing facilities are perfect for your next function or event

  • We understand travel demands, which is why our reception is open 24 hours for convenience

Our accommodation(s)

Hotel location

Mantra MacArthur Canberra

219 Northbourne Avenue
2612 TURNER
Australia

GPS:-35.2609882, 149.1310808

Telephone
Fax +61 2 6112 9299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

PODILATO RESTAURANT

Our restaurant concept is a culinary symphony that harmoniously blends the rich traditions of Western and Asian cooking to elevate your dining experience to new heights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  542 reviews

TripAdvisor Rating  4.0/5  902 reviews

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Was disappointed with the room. There were no hand towels, the hinge on the shower door was rusted and corroded to the floor, only one towel hanger on the back of the door (two people staying, really!). The kitchen sink tap was loose, there tea or water stains in the cupboard and a drawer. The table needed the legs tightened.

Dear Guest, Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the issues you encountered with the room and amenities. We take these concerns seriously and will address each one promptly, including the shower door, kitchen sink tap, and any maintenance needs in the room. We also appreciate your comments about the towel situation and will ensure that we are better prepared for future guests. Your comfort is our priority, and we will use your feedback to make the necessary improvements. We hope to have the opportunity to welcome you back for a much more enjoyable stay. Team Mantra Macarthur

Very nice

Customer review rating 4.5/5

Chris M. Business - Confirmed reviews ALL

Good place to stay, handy with everything you need

Hi Chris, Thank you for your review. very Much Appreciated. Team Mantra

Terrible Parking

Customer review rating 3.0/5

Leonie Couples - Confirmed reviews ALL

The room was comfortable. The parking lets the whole hotel down. There is not ample street parking during the week and we would not use the parking station next door after the door came down on our car and damaged it. We advised the reception staff of the incident but have not heard a word from anyone. Breakfast could be improved if there were more dairy free options, eg fried or poached eggs

Dear Leonie, Thank you for sharing your feedback. We’re happy to hear that you found your room comfortable, but we sincerely apologize for the issues you experienced with parking. We understand how frustrating it must have been to have your car damaged by the parking door, and we deeply regret the inconvenience this caused. Please be assured that the parking incident has already been notified to the relevant management team. Although parking is managed by an external company, we take this matter seriously and will ensure they are investigating the issue further. We also regret that you did not receive follow-up communication from us after you reported the incident to reception. This is certainly something we will address to improve our response in the future. We also appreciate your feedback regarding breakfast and will review the menu to see how we can better accommodate dietary needs, including adding more dairy-free options such as fried or poached eggs. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back for a more enjoyable experience. Regards Team Mantra

Staff are friendly.

Customer review rating 4.0/5

Patrick N. Y. O. Business - Confirmed reviews ALL

Have been going to Mantra every alternative week. Staff are polite. That’s why I keep coming back.

Dear Patrick, Thank you so much for your kind words and for being such a loyal guest! We’re thrilled to hear that you consistently enjoy your stays with us and that our staff has been able to make your experience a positive one. Your continued trust in Mantra means the world to us. We’re committed to providing excellent service and a comfortable stay, and it’s always a pleasure to welcome you back. If there’s anything we can do to make your future visits even better, please don’t hesitate to let us know. Looking forward to seeing you again soon! Warm regards, Team Mantra

Comfortable stay

Customer review rating 3.5/5

Barbara H. Couples - Confirmed reviews ALL

Smallish room but comfortable. Need more options of pillows. Breakfast was good but no dinner options.

Hi Barbara, Thank you for taking the time to share your feedback! We're happy to hear that you found your room comfortable and enjoyed the breakfast. We appreciate your comments about the pillow options and will look into expanding the variety to better suit our guests' preferences. Regarding dinner, we’d like to mention that our dinner service is available from Monday to Friday, but unfortunately, we do not offer dinner on weekends. We apologize for any inconvenience this may have caused and will keep your feedback in mind as we continue to improve our offerings. We hope to welcome you back soon and ensure an even more enjoyable experience next time! Best regards, Team Mantra

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Other web-users rate our hotel

  • 377 reviews 6.9/10 Location
  • 579 reviews 6.1/10 Room
  • 416 reviews 6.9/10 Service
  • 23 reviews 5.1/10 WiFi
  • 300 reviews 5.5/10 Cleanliness
  • 277 reviews 5.4/10 Comfort
  • 148 reviews 1.5/10 Food
  • 136 reviews 5.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.