Mantra MacArthur Canberra 4 stars

Customer review rating (ALL Rating) 3.9/5 526 reviews

Mantra MacArthur Canberra - Image 1
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Mantra MacArthur Canberra - Image 3
Mantra MacArthur Canberra - Image 4
219 Northbourne Avenue, 2612 TURNER, Australia

Description

Hotel extras

  • Centrally located and offers the ideal base for your next stay in our nation's capital

  • Our stylish, newly refurbished rooms will suit all travellers, from business to leisure

  • Want to keep up with your fitness routine during your stay? Work out in our onsite gymnasium

  • Our hotel's conferencing facilities are perfect for your next function or event

  • We understand travel demands, which is why our reception is open 24 hours for convenience

Our accommodation(s)

Hotel location

Mantra MacArthur Canberra

219 Northbourne Avenue
2612 TURNER
Australia

GPS:-35.2609882, 149.1310808

Telephone
Fax +61 2 6112 9299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

PODILATO RESTAURANT

TEMPORARILY CLOSED - Podilato, meaning bicycle in Greek, is also the name of the all-new restaurant and bar that is Mantra MacArthur Hotel's pride and joy. Podilato gives traditional Greek dishes a fresh take and serves them in a relaxed sharing ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  526 reviews

TripAdvisor Rating  4.0/5  900 reviews

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

TVs were outdated and could not chrome cast or screen share due to not being on the same network.

Good location

Customer review rating 4.0/5

Ram Couples - Confirmed reviews ALL

Room was neat and clean.

Another stay for business

Customer review rating 3.0/5

Daniel I. Business - Confirmed reviews ALL

Stayed for 3 nights in one bed suite on second floor Uneventful stay where we had breakfast each morning and parked in the underground garage parking Room was spacious and clean although air con was a bit irregular and we had to contact reception several times to hit the override switch to turn it back on after we turned it off because it was a bit too cool

Not Great

Customer review rating 2.0/5

Lexie A. Business - Confirmed reviews ALL

I have stayed in Mantra a few times now. This time I booked with Qantas points and I did not realise it was a room with no daily cleaning. The room was dirty, there was dust everywhere, there was a stain on the towel, the carpet had a big stain and the bathroom smelled. When I informed the front desk they went up to tidy it, but even after the first clean there was mildew on the spoon for tea/coffee and I had to tell them again. I would not choose to stay here again. I am not sure if it was because I booked thrpugh Qantas but I could not even claim points on my Accor due to a third party booking so I did not get any of my Platinum benefits or upgrades.

Hi Lexie, Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience at Mantra did not meet expectations, especially given your previous stays with us. Cleanliness and comfort are our top priorities, and I sincerely apologize for the issues you encountered, including the room cleanliness and maintenance concerns. It's concerning that you had to follow up multiple times regarding the cleanliness of your room, and I understand how frustrating that must have been. We will certainly review these points with our housekeeping team to ensure this doesn’t happen in the future. Regarding your Qantas booking, I understand the frustration of not receiving your usual Platinum benefits, and we appreciate your loyalty to Accor. Unfortunately, third-party bookings can sometimes affect the ability to apply certain benefits, but I will make sure to pass this feedback on to our team for further review. We truly value your feedback and hope you will consider giving us another chance in the future. If you decide to stay again, please feel free to contact us directly so we can ensure your stay is as comfortable as possible.

Bitterley dissapointed

Customer review rating 0.5/5

Ivor C. W. Families - Confirmed reviews ALL

Upon arrival no welcome back greeting, asked about restaurant being closed given no explanation or alternative. When having drinks at bar always had to find someone for service, as you have changed the way to redeem welcome drink (NOT used) staff didn't even ask for voucher. Also food was being served, obviously for a function, so why not offer a limited menu and limited times.

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Other web-users rate our hotel

  • 366 reviews 6.9/10 Location
  • 545 reviews 6/10 Room
  • 386 reviews 7.2/10 Service
  • 23 reviews 5.7/10 WiFi
  • 286 reviews 5.4/10 Cleanliness
  • 262 reviews 5.5/10 Comfort
  • 148 reviews 1.3/10 Food
  • 134 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.