Mantra MacArthur Canberra

Customer review rating 4.4/5 1,299 reviews

Mantra MacArthur Canberra
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Hotel extras

  • 3 km to Australian War Memorial

  • Close to Australian Institute of Sport

  • Close to GIO Stadium

  • Podilato Restaurant with award winning chef

  • Newest hotel in Canberra

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutique GourmandePaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mantra MacArthur Canberra

219 Northbourne Avenue
2612
turner
australia

Tel: +611300092872

Fax: (+61)2/61129299

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 8km / 5 miles

GPS :-35.2609882, 149.1310808

Our accommodations

Mantra MacArthur Hotel offers stylish and contemporary rooms to suit all travellers - from affordable Studio Rooms for business guests or overnight stays, to 1 and 2 Bedroom Suites for groups and families wanting to explore the region for a little longer.

1 Bedroom Suite

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

1 Bedroom Deluxe Suite

  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

2 Bedroom Suite

  • Max. number of persons: 5
  • Area: From 57 / 614 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

2 Bedroom Deluxe Suite

  • Max. number of persons: 5
  • Area: From 65 / 700 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Suites

Our restaurants and bars

PODILATO RESTAURANT

Type of cuisine: Mediterranean

Podilato, meaning bicycle in Greek, is also the name of the all-new restaurant and bar that is Mantra MacArthur Hotel's pride and joy. Podilato gives traditional Greek dishes a fresh take and serves them in a relaxed sharing ambience.

PODILATO BAR

Non contractual photo

Relax in the inviting atmosphere of Podilato Restaurant & Bar.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 102

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mantra MacArthur Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,299 reviews

Well located. Friendly staff in this difficult time!

Customer review rating 4.4/5

Gail T. Families - 02/04/2020 Confirmed reviews ALL

A number of family members staid at the hotel to attend a family wedding. Good deal arranged by the bride. We came from Melbourne, Alice Springs & Port Macquarie and all agreed on the friendliness of staff. Well done.

Dear Gail, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnel Movillon

Clean and tidy

Customer review rating 4.4/5

Seraj Business - 02/04/2020 Confirmed reviews ALL

5star reception

Dear Seraj, Thank you for your 100/100 Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Arnel Movillon

Slightly disappointed

Customer review rating 4.4/5

Why? Solo - 29/03/2020 Confirmed reviews ALL

Ok. I booked a weeks accommodation through Qantas FF and I found in hindsight that the information provided to me on the hotel wasn't really adequate. I was shocked to find I had to pay $15 per day for parking. I didn't take this offer up and parked on the street instead as this would have added $105 to my stay . Secondly I wasn't aware that my room wasn't going to be cleaned. When I booked a "stay and save" booking I assumed it was because i was staying for a longer period of time, not that my room was only going to be cleaned once per week. After phoning reception to find out why, the staff member gave me an option of one clean and we chose mid stay to have this done. I asked for additional supplies of sugar for my coffee (brought my own) and towels as I had thrown the ones I had used on the floor and he obliged with this, but I felt I couldn't really ask for any more as I was told a room service was an extra $15 per day..... But the biggest disappointment was that the door to my room 'broke' three times during my stay. On arrival It took me quite a while for the door to open, and in hindsight I should have asked to change room. The other two times I was unable to exit the room for a period of time. I had to phone reception and ask for help. While waiting for help, I was able to get the door unlocked eventually. I checked out two days early and returned home. I wouldn't stay in this hotel again. But other than the things I have listed above, all the staff were lovely.

Dear Anne, Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem especially the inadequate information given by Qantas and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnel Movillon Assistant Front Office Manager

all the facilities were closed, no parking, nothing nearby

Customer review rating 4.4/5

Nick N. Business - 26/03/2020 Confirmed reviews ALL

i locked myself in the room, and drove out for a meal.

Dear Nick, Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to the Covid-19 Outbreak we need to implement and adhere to the guidelines imposed by the ACT government, measures to minimise risk of transmission, focusing on trying to keep our hotel employees, and guests in a safe, inclusive and healthy environment. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnel Movillon Assistant Manager

Great stay

Customer review rating 4.4/5

Anonymous Solo - 24/03/2020 Confirmed reviews ALL

Quiet room, large windows overlooking an attractive garden with block out curtains, large well appointed bathroom, large easy-to-enter shower cubicle with excellent drainage ,quality linen and pillows, huge and comfortable bed, two fast, efficient and security operated lifts, well stocked bar. Excellent coffee bara nd restaurant with very reasonably priced breakfast and good lunch dinner menus.

Dear Guest, Thank you for your Review! We are glad that you enjoyed your stay with us and liked our facilities and services. We appreciate your business and look forward to welcome with you in future. Be safe with your family! Warm regards, Mantra MacArthur Hotel Management

Couldn’t fault our stay

Customer review rating 4.4/5

Rebecca M. Families - 23/03/2020 Confirmed reviews ALL

Even in uncertain times with covid 19 concerns, the staff were very friendly and helpful, services and location also impressed us. Thanks so much.

Dear M., Thank you for your Review! We are glad that you enjoyed your stay with us. Mantra team always took a step to make our guests stay comfortable and memorable. We appreciate your business and look forward to welcome you in future. Stay safe with your family! Warm regards, Mantra MacArthur Hotel Management
Customer review rating 4.4/5

Jim Q. Couples - 22/03/2020 Confirmed reviews ALL

We have never been in this situation before. No microwave, plates etc, toaster. No spare pillows. 1 chair? two people? Parking cost. SMELL from bathroom. lack of exhaust. Grumpy domestic staff and the key operation was stupid. We had friend on another level and could not visit them. I imagine this info will be binned because it will not suite Mantra. The staff down stairs were very good.

Dear Jim and Cheryl, Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunatley for security key access is limited to each floor level in which we apologise you could not access other members of your groups floor, at the time of check in we only had rooms on seperate floors so on our end i am sorry this was not mentioned We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Joe Sergi Front Office Manager

Well located, close to EPIC

Customer review rating 4.4/5

Mrs T. P. Families - 22/03/2020 Confirmed reviews ALL

Great experience with staff. Joe and Palak both lovely staff members and very appreciative of their help when I spoke them on separate occasions.

Dear P., Thank you for your Review! We are glad that you enjoyed your stay with us and become convenient location for you. We will thank Joe and Palak on your behalf. We appreciate your business and look forward to welcome you in future. Warm regards, Mantra MacArthur Hotel Management

Close to the centre of Canberra

Customer review rating 4.4/5

Chris Couples - 22/03/2020 Confirmed reviews ALL

Very happy with the stay. We received the room we requested as well plus a late checkout

Dear Chris, Thank you for your Review! We are glad that you enjoyed your stay with us. Mantra always tries to accommodate guest requests as much as possible to give our guest comfortable and memorable stay. We appreciate your business and look forwards to welcome you in future. Warm regards, Mantra MacArthur Hotel Management

Canberra Weekend

Customer review rating 4.4/5

Garry L. Friends - 18/03/2020 Confirmed reviews ALL

we were a party of 6 attending an annual dinner held this year in Canberra. We chose the MacArthur Mantra due to it's proximity to the function venue. Although the rooms are small the beds are comfortable and the room was functional. All we needed was supplied. The service was excellent, we only ate breakfast in the hotel and this was very good. My poached eggs were soft so that's a winner right there. I think everyone went away happy, modern rooms, close to the crossing, good coffee, close to our venue. smiles all round. Again the only comment I received from my fellow guests as I booked all rooms was room size however we were only there to sleep. So thank you to the superb Mantra MacArthur staff on a job well done

Dear Garry, Thank you for staying at Mantra MacArthur Hotel. We are glad to know that you enjoyed your stay with us highlighting the comfort of the bedroom, the friendliness of the staff and the location was convenient for you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcoming you soon at the hotel Sincerely, Arnel Movillon

Lovely as always!

Customer review rating 4.4/5

Kel Solo - 18/03/2020 Confirmed reviews ALL

Always a warm welcome, clean modern rooms and close to everything.

Dear Kel, Thank you for staying at Mantra MacArthur Hotel. We are glad to know that you enjoyed your stay with us highlighting the cleanliness of the bedroom, the friendliness of the staff. We are looking forward to welcoming you again the soonest. Kind regards, Arnel Movillon

Friendly staff

Customer review rating 4.4/5

Maria D. Business - 18/03/2020 Confirmed reviews ALL

Good, efficient service!

Dear Maria, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcoming you again at Mantra MacArthur. Sincerely, Arnel Movillon

A good experience

Customer review rating 4.4/5

Antonina Families - 18/03/2020 Confirmed reviews ALL

Once again we enjoyed our brief stay. The room was very clean, everything worked well and the layout of both room and bathroom are very good. Only downside is the need to pay for wifi because in the many places we have stayed around the world and Australia it is usually included in the basic room price. We cannot comment in breakfast as we dined out each day with our daughter, a Canberra resident.

Dear Antonina, Thank you for your high rating Review! We are glad that you enjoyed your stay. We appreciate you feedback and I am sorry to hear if you were not clearly informed about our complimentary wifi. Which is printed in your key card wallet. Rest assured this will be taken on board and will make improvements. We are looking forward to welcoming you again at the hotel Kind regards, Arnel Movillon

Great value for money

Customer review rating 4.4/5

Liz Business - 17/03/2020 Confirmed reviews ALL

I enjoyed my stay at the Mantra the staff was very welcoming & helpful. The rooms are nice & clean & the beds are so comfortable. I'll definitely be coming back again.

Dear Liz, Thank you very much for your Review! We are glad that you enjoyed your stay in our modern and fully facilitate room. We appreciate your business and look forward to welcome you in future. If your have any queries about your future bookings please contact us any time. Stay Safe. Cheers! King regards, Mantra MacArthur Hotel Management

Was just ok

Customer review rating 4.4/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

was not too bad but not too good either. Room smelt like smoke.

Dear calvin c., Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joe

Great room

Customer review rating 4.4/5

Greg M. Business - 15/03/2020 Confirmed reviews ALL

Great roo, very clean and good size

Dear M., Thank you for your Review! We are glad that you enjoyed your stay in our modern room. We appreciate your business and look forward to welcome you in future. Kind regards, Mantra MacArthur Hotel Management

Good stay

Customer review rating 4.4/5

Sydney J. Business - 14/03/2020 Confirmed reviews ALL

Short stay, and exactly what I needed. Clean, facilities, desk I could work from.

Dear Sydney J, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to welcome you again. Kind regards, Mantra MacArthur Management

Great spot to stay in Canberra

Customer review rating 4.4/5

Angela Business - 14/03/2020 Confirmed reviews ALL

Lovely staff clean rooms over all a great place to stay , only down fall no windows or balconys for that fresh air breeze coming into your room.

Dear Angela, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Sam

good stay with smiling staff

Customer review rating 4.4/5

Kruti S. Families - 14/03/2020 Confirmed reviews ALL

special thanks to roshan and palak as they helped me out for everything Cheers !!!!!

Dear Kruti, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Sam

Convenient and modern

Customer review rating 4.4/5

Lloyd Business - 11/03/2020 Confirmed reviews ALL

Simple process for checkin, and the room was well appointed and quiet for a night's rest.

Dear Lloyd, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Sam
Our most recent 20 reviews

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