Peppers Gallery Hotel Canberra 4 stars

Customer review rating (ALL Rating) 4.2/5 1,225 reviews

Peppers Gallery Hotel Canberra - Image 1
Peppers Gallery Hotel Canberra - Image 2
Peppers Gallery Hotel Canberra - Image 3
Peppers Gallery Hotel Canberra - Image 4

Description

Hotel extras

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

Our accommodation(s)

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BICICLETTA

Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, this award winning Italian restaurant plates up daily specials fresh from the marketplace and has a carefully curated wine list

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,225 reviews

TripAdvisor Rating  4.0/5  2,356 reviews

Friendly Reception Staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The arrival and check in process was good, friendly and helpful. The included breakfast was interesting, not friendly (rude) staff at bicceletta which led me to avoid having breakfast there on the last day. Also having an instant coffee machine in an italian cafe was just plain odd. The room was clean except for the larger cups which were badly stained and not very clean. Suggestion: The Welcome drink would be better if a bottle of water rather than a bar voucher.

Dear Diana, Thank you for your feedback. We’re pleased you enjoyed the arrival and check-in process and found your room clean overall. We’re sorry to hear about your experience at Bicicletta and the coffee offering; we’ll address this with the team to improve service and authenticity. We also apologise for the oversight with the cups—this will be rectified. Your suggestion for the welcome drink is appreciated, and we’ll consider offering water as an option. Your feedback helps us improve, and we hope to welcome you back for a better stay in the future. Regards Matt McClure General Manager

Always a great place to stay

Customer review rating 4.5/5

David F. Couples - Confirmed reviews ALL

Excellent service as always. Fixed up a booking error (mine) with no fuss and gave us an upgrade !

Dear David, Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It's wonderful to know that we could quickly resolve your booking issue and provide you with an upgrade. We look forward to welcoming you back for another excellent stay! Kind regards James Pascoe

Business week in Canberra

Customer review rating 5.0/5

Brett S. Business - Confirmed reviews ALL

A week of meetings in Canberra required a good room. Excellent place to stay work and relax close to good coffee and Canberra cbd

Dear Brett, Thank you for sharing your experience! We're delighted to hear that our location was ideal for both your work and relaxation during your business trip. We’re glad you enjoyed the proximity to great coffee and the Canberra CBD. We look forward to welcoming you back on your next visit! Kind regards James Pascoe

Attentive staff

Customer review rating 4.5/5

Nat K. Business - Confirmed reviews ALL

Well looked after. Nice location. Comfortable room. Clean and tidy. NOTHING I didn’t like!!

Dear Nat, Thank you for your fantastic feedback! We're so glad to hear that you were well looked after and enjoyed our location, comfortable room, and cleanliness. It’s wonderful to know there was nothing you didn’t like! We look forward to welcoming you back for another great stay! Kind regards James Pascoe

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The staff at reception were extremely helpful and nothing was a problem. Only feedback would be the availability of the restaurant and bar for guests. Closed on a Sunday night with only the bar open with very limited availability. Then not even having pizzas in the menu available for the guests to order to their rooms instead

Dear Justin, Thank you for taking the time to share your feedback. We're delighted to hear that you found our reception staff helpful and accommodating – they truly strive to make every guest's stay as seamless as possible. We also appreciate your comments regarding the restaurant and bar availability. We sincerely apologize for any inconvenience caused by the limited options on Sunday night. Your feedback regarding the menu and room service is invaluable, and we will certainly review these areas to improve the experience for future guests. Thank you again for sharing your thoughts, and we hope to welcome you back soon. Best regards, James Pascoe

In partnership with TripAdvisor

Other web-users rate our hotel

  • 339 reviews 8/10 Location
  • 703 reviews 6.3/10 Room
  • 656 reviews 8.2/10 Service
  • 8 reviews 3.1/10 WiFi
  • 304 reviews 6.7/10 Food
  • 202 reviews 5.5/10 Cleanliness
  • 143 reviews 4.8/10 Breakfast
  • 137 reviews 4.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Acton