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Peppers Gallery Hotel Canberra

Customer review rating 4.1/5 1,772 reviews

ALLSAFE approved hotel

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Room 1

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Peppers Gallery Hotel Canberra
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+ 15 Services

Hotel extras

  • Close to Lake Burley Griffin

  • Easy walking access to ANU

  • 10 min drive from Parliament House

  • Close to city centre

  • Hidden gem in the New Acton precinct

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Copy/print service available

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 acton
australia

Tel: +61261752222

Fax: (+61)2/61752233

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 7km / 4 miles

GPS :-35.284379, 149.123692

Our accommodation(s)

The Peppers flair for individual touches and unique locations has once again found its mark, and in the process, created an innovative CBD hotel. A gallery of original artworks in the foyer and corridors is carried through to rooms, suites and apartments. The décor adds individual splashes of colour, with rain showers, luxury bedding and smart technology features. The experience is modern, quirky, and stylish.

Hotel Room

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with Bath

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room with Bath

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

BICICLETTA

Type of cuisine: Italian

Bicicletta is open Tuesday to Saturday dinner only. Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, daily specials fresh from the marketplace and carefully curated wine list.

Menu (PDF)

LIBRARY BAR

Non contractual photo

The Library Bar is ideal for pre-dinner drinks or a nightcap.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 250

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Peppers Gallery Hotel Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,772 reviews

Friendly Staff

Customer review rating 4.0/5

Denise Friends - 11/05/2021 Confirmed reviews ALL

We were a party of 3 couples just staying over the weekend to attend the National Art Gallery and other events. Overall, the experience was great for our needs and the staff were very friendly and helpful

Well located & good stay.

Customer review rating 4.0/5

Anonymous Families - 11/05/2021 Confirmed reviews ALL

Always lovely

Wasn’t very impressed

Customer review rating 2.5/5

Anonymous Families - 10/05/2021 Confirmed reviews ALL

Unfortunately after our stay I wasn’t very impressed - the rooms were extremely dark, the bed sink on one side making it uncomfortable and it was a shame there was only paper cups in the room.

Dear Ms W., Thank you for taking the time to provide us insight to your stay with us at Peppers Gallery. I apologize that you found the mattress to lack integrity, I have immediately asked my housekeeping manager to inspect the mattress, I appreciate you bringing this to our attention. We are hoping to soon be able to relax some of the COVID measure we have taken which includes disposable and reduced items in rooms. I sincerely hope that you enjoyed your time in Canberra and that you will visit us again .Should you choose to give us this opportunity please do not hesitate to contact me directly so that I can personal assist in the booking process. Kind Regards Simon Pattison General Manager

good stay

Customer review rating 3.5/5

Keith B. Couples - 09/05/2021 Confirmed reviews ALL

Very good except for bathroom in 213 No markings on glass screen and the sink is not practical

Very enjoyable stay in a well located place

Customer review rating 4.5/5

Anonymous Business - 09/05/2021 Confirmed reviews ALL

Short notice stay which was changed at the last minute and was great

Friendly staff

Customer review rating 3.5/5

Paul C. Couples - 09/05/2021 Confirmed reviews ALL

Staff were extremely friendly and helpful, however the breakfast menu was very limited and disappointing, in fact even though breakfast was included ,we only attended breakfast the one time, choosing to eat out the remainder of our stay.

Tired, poorly maintained, noisy

Customer review rating 1.5/5

Anonymous Business - 07/05/2021 Confirmed reviews ALL

1. Internet did not work 2. One light in bathroom did not work - room 203 3. Rust from corrosion under basin dropping onto shelf where clean towels located 4. Power point come out of wall next to bed - 240V wires exposed 5. Air conditioning noisy even on lowest fan setting 6. Bathroom fan so noisy I could never bring my wife to stay - turning bathroom light on automatically turns fan on and this would wake the other person. Other light didn't work 7. Bed top sheet was not folded correctly and did not fully cover the lower legs. 8. All above items were reported. Items 4 and 7 were attended to. Remaining were not. 9. One towel hook loose and screw not tightened. 10. Toilet holder drooped to one side - toilet roll falls out of holder

Good Morning Mr W. I wanted to take the opportunity to thank you for taking time to provide your feedback and clear insights. I sincerely apologize that you encountered such issues during your stay, I and my maintenance manager have personally attended to the room as a result of your feedback. I hope that you enjoyed the other aspects of your time in Canberra, and that we may have another opportunity to host you in the future. As a gesture of thanks for your input I have credited your ALL membership 1,500 points. Sincerely, Simon Pattison General Manager

Mutton dressed up as lamb

Customer review rating 1.5/5

Gary J. Couples - 06/05/2021 Confirmed reviews ALL

This is an old tired building that has had a quick paint job and some trendy furniture added to try and make it something it is not. The rooms were tiny with virtually no natural light. We ordered a room with queen size bed, which is what we sleep in normally, this was more like a double. Service not good, went to the bar to get a drink and no bar staff went to the front desk to see if they could get someone no one there and 4 couples waiting to check in. Finally a lady arrived and it was obvious that she was running the front desk and the bar. No restaurant available when we were there apparently only open Wednesday to Sunday - great if you are there on Monday or Tuesday. Overall not happy particularly considering the price.

Dear Mr J. Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra and sharing some good insights regarding lighting opportunities. I hope that enjoyed the other aspects of your time to Canberra Sincerely, Simon Pattison Hotel Manager

Disappointing stay

Customer review rating 2.5/5

T.c. Couples - 06/05/2021 Confirmed reviews ALL

Room was gloomy. One light above bathroom hand basin was out and shower badly designed

Dear Ms C., I hope you had a wonderful weekend. Thank you for taking the time to complete our survey and provide feedback from your stay with us at Peppers Gallery Hotel. I am saddened to know that you experience fell short of expectation and that of our typical guest stay. I am pleased to let you know that we are in the process of extending the breakfast menu and are in the process of opening for Monday dinner. I hope that we have another opportunity to host you the next time you visit beautiful Canberra. Sincerely, Simon Pattison General Manager

Great stay

Customer review rating 4.5/5

Karen Families - 06/05/2021 Confirmed reviews ALL

We had a great few days at Peppers Gallery. Loved the central location and enjoyed being able to walk to restaurants, shops and ANU to visit our son. The staff were extremely helpful and friendly and we enjoyed the bar and the restaurant too

Good Afternoon Karen, Thanks for the fantastic review! I am so pleased to hear that your stay in Canberra and with us was such a wonderful experience, and that you spent some time with your son. We look forward to welcoming you back next time. Kind Regards Simon and Team

Did not live up to expectations.

Customer review rating 2.5/5

Ebba Couples - 06/05/2021 Confirmed reviews ALL

We were not entirely happy with our experience. The room was quite small. All the walls were painted in a very dark colour which made the room look even smaller. The sink in the bathroom was so shallow that water would spray everywhere. Personally my husband and I do not like rain-showers. The room was not serviced. We had to pick up clean towels from reception. Sunday morning there was breakfast with a very limited menu. Monday morning a continental breakfast (also a very limited menu) was delivered to the room. We both had a toasted ham, cheese and tomato toasted croissant ( without tomato). It was extremely greasy and both my husband and I ended up with an upset stomach, so all together we were not impressed.

Clean room. Hard to find eateries

Customer review rating 4.0/5

Paul Couples - 06/05/2021 Confirmed reviews ALL

Pleasant

Good Afternoon Paul Thank you for completing the survey and sharing your fantastic review. We look forward to seeing you the next time you visit beautiful Canberra. Simon and Team

Outstanding service and atmosphere.

Customer review rating 4.5/5

Tony G. Business - 06/05/2021 Confirmed reviews ALL

I love your hotel. I have just started travelling again and this was my first visit to Canberra in over 12 months. The welcome at the Hotel was outstanding - warm, friendly, efficient. This terrific service and atmposphere continued throughout my stay, the bar staff and breakfast staff. I loved my room and the spacious bathroom and very comfortable bed, good WIFI. Keep up the ghood work - I will be back. Tony

Comdortable

Customer review rating 3.5/5

Pauline B. Couples - 06/05/2021 Confirmed reviews ALL

Room was lovely,bed very bcomfortable.

Customer review rating 3.5/5

Anonymous Friends - 04/05/2021 Confirmed reviews ALL

Good location and close to everything. Disappointing have to wait ten minutes to check in as there were no staff.

Well located for out trip

Customer review rating 4.0/5

Alexander S. B. Couples - 04/05/2021 Confirmed reviews ALL

Excellent reception hospitality both at registration and during our stay

Bad experience

Customer review rating 2.0/5

Karyn Couples - 03/05/2021 Confirmed reviews ALL

We booked and were not told that we had to pre book parking and had too pay to park on the street and husband cannot walk long distances. Booked in for dinner on the Friday night and when got there the lady had not done the booking the gentleman had to squeeze us in> room even though was clean overlooked a hole heap of air conditioners no windows could be opened to get fresh air. Was the worse stay I have had in years

Dear Ms H., Thank you for taking the time to complete our post stay survey and provide us with your feedback. I am saddened to know that your experience fell short of expectations and that you encountered hurdles along your stay with us. I apologize that our pre-arrival email never made it to you, which could have rectified the parking and dinner booking issue in advance. Sincerely, Simon Pattison

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