Peppers Gallery Hotel Canberra 4 stars

Customer review rating (ALL Rating) 4.2/5 1,234 reviews

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Description

Hotel extras

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

Our accommodation(s)

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BICICLETTA

Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, this award winning Italian restaurant plates up daily specials fresh from the marketplace and has a carefully curated wine list

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,234 reviews

TripAdvisor Rating  4.0/5  2,355 reviews

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very professional staff. Great location

Dear Maurice, We very much appreciate your comments regarding your stay at the Peppers Gallery Hotel Canberra. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Good value for money

Customer review rating 3.5/5

Carolina B. Couples - Confirmed reviews ALL

The hotel is pretty old and out dated. The carpets are all and dirty. Definitely needs a renovation but to be fair for the price you pay you get what it's worth.

Dear Carolina, Thank you for sharing your feedback. We appreciate your honesty and are glad you found value for the price. We understand that some areas of our hotel could benefit from renovation, and your comments about the carpets and overall condition have been noted. We are actively exploring ways to improve our facilities to enhance the guest experience. We hope to welcome you back in the future to a refreshed and more enjoyable stay. Kind regards James Pascoe

Great food and service

Customer review rating 4.0/5

Glenn D. Friends - Confirmed reviews ALL

The rooms could do with a bit of a spruce up, they are starting to look a bit tired. Our room was comfortable, and the size was also good. The water pressure in the shower was low. The staff were friendly and very helpful. We would definitely stay there again.

Dear Glenn, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the food and received excellent service from our friendly and helpful team. Your comments about the room’s comfort and size are much appreciated, and we’re sorry to hear about the low water pressure and that the room appeared tired. Please know that we’re continuously working to improve our facilities. It’s wonderful to hear you’D. stay with us again, and we look forward to welcoming you back for another great experience! Kind regards James Pascoe

Disappointed

Customer review rating 3.0/5

R N. Couples - Confirmed reviews ALL

Room TV poor reception Torn window curtains Room phone doesn’t work We ordered 2 meals and we were told they Run out ordered Aperol Spritz and were told they had Run out of Aperol

Dear Rod, Thank you for your feedback. We’re very sorry to hear about the issues you encountered during your stay. Poor TV reception, torn curtains, and a non-working phone are unacceptable, and we’ll address these concerns immediately. We also apologize for the unavailability of your meal choices and the Aperol Spritz. Your experience falls short of the standards we strive for, and we deeply regret the inconvenience caused. Please feel free to reach out directly so we can make things right for you. Regards James Pascoe

Great option

Customer review rating 4.5/5

Sarah D. Business - Confirmed reviews ALL

Always good service, generous room size, and comfy bed. Food ok.

Dear Sarah, Thank you for your kind feedback! We're delighted to hear you consistently enjoy our service, spacious rooms, and comfortable beds. Your input about the food is appreciated, and we're always looking for ways to improve. We can't wait to host you again!" Kind regards James Pascoe

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Other web-users rate our hotel

  • 336 reviews 8.1/10 Location
  • 706 reviews 6.4/10 Room
  • 657 reviews 8.3/10 Service
  • 8 reviews 2.5/10 WiFi
  • 303 reviews 6.7/10 Food
  • 202 reviews 5.4/10 Cleanliness
  • 143 reviews 4.8/10 Breakfast
  • 136 reviews 4.9/10 Amenities

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