Peppers Gallery Hotel Canberra 4 stars

Customer review rating (ALL Rating) 4.2/5 1,217 reviews

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Description

Hotel extras

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

Our accommodation(s)

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LIBRARY BAR

The Library Bar is ideal for pre-dinner drinks or a nightcap.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,217 reviews

TripAdvisor Rating  3.9/5  2,384 reviews

Customer review rating 3.5/5

Gina B. Business - Confirmed reviews ALL

Rooms were clean and comfortable and staff were friendly. Service at breakfast was better on the weekend than during the week.

Dear Ms. B., Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our clean and comfortable rooms, friendly team, and the weekend breakfast service. We appreciate your comments regarding weekday breakfast orientation and will review this with our restaurant team to ensure clearer guidance for all guests. We value your loyalty as an ALL member and hope to welcome you back for an even smoother experience next time. Warm regards, Odea Zhang Front Office Manager

Customer review rating 5.0/5

Marshall L. K. R. Business - Confirmed reviews ALL

The service at reception was great, the room was really comfortable and would work a for a lengthy stay. Dinner at Saltbush was amazing with great food and service

Dear Mr. R., Thank you very much for your wonderful feedback and perfect scores. We’re delighted to hear you enjoyed your stay, especially our friendly reception team, the comfort of your room, and your dining experience at Saltbush. We truly appreciate your loyalty as an ALL member and look forward to welcoming you back to Peppers Gallery Canberra for another memorable stay. Warm regards, Odea Zhang Front Office Manager

Customer review rating 5.0/5

Katherine S. Business - Confirmed reviews ALL

Friendly staff, great service and good location

Dear Katherine, Thank you so much for your wonderful feedback and for staying with us at Peppers Gallery Hotel Canberra. We’re delighted to hear that you enjoyed our friendly service, convenient location, and comfortable rooms. Your kind words mean a lot to our team and truly motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back soon for another great stay. Warm regards, Odea Zhang Front Office Manager

Customer review rating 4.5/5

Michael D. Business - Confirmed reviews ALL

Brief but professional and charming.

Dear Michael, Thank you for taking the time to share your feedback and for staying with us at Peppers Gallery Hotel Canberra. We’re delighted to hear that you enjoyed our convenient location, friendly service, and overall atmosphere. Your kind words are much appreciated, and we’re glad your stay — though brief — was a pleasant one. We hope to welcome you back soon for another comfortable and charming experience. Warm regards, Odea Zhang Front Office Manager

Needs a good clean

TripAdvisor rating 2.0/5

399janeo TripAdvisor review

Very disappointed to see a beautiful hotel in decline. I stayed at this hotel 15 years ago and it was wonderful. The good bones are still there, but it let down by being incredibly dirty and dusty, and in desperate need of a refresh. Everything was dirty - from the front desk which was covered in greasy finger marks and needed a good wipe down, to the desk and side tables. The curtains, which bizarrely did not fit in our room and had to be pulled over the top of a large couch, send clouds of dust into the air when we tried to close them. The bathroom had marks up the walls that could be easily wiped away and the sink had mould at the back of it. Glasses in the room had lipstick on them, and our room just smelled mouldy and damp. The staff were very nice, and hotel could shine again with some decent cleaning and airing out of rooms.

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Other web-users rate our hotel

  • 376 reviews 7.9/10 Location
  • 695 reviews 6/10 Room
  • 714 reviews 8.5/10 Service
  • 10 reviews 4.3/10 WiFi
  • 322 reviews 6.8/10 Food
  • 301 reviews 5.8/10 Comfort
  • 214 reviews 5.3/10 Cleanliness
  • 162 reviews 5/10 Amenities

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