Peppers Gallery Hotel Canberra 4 stars

Customer review rating (ALL Rating) 4.2/5 1,465 reviews

Peppers Gallery Hotel Canberra - Image 1
Peppers Gallery Hotel Canberra - Image 2
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15 Edinburgh Avenue, 2601 ACTON, Australia

Description

ALLSAFE approved hotel

Hotel extras

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

Our accommodation(s)

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

Telephone
Fax +61 2 6175 2233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BICICLETTA

Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, this award winning Italian restaurant plates up daily specials fresh from the marketplace and has a carefully curated wine list

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,465 reviews

TripAdvisor Rating  4.0/5  2,319 reviews

nice rooms

Customer review rating 3.5/5

Travis Business - Confirmed reviews ALL

Nice rooms, well appointed. Price is high, but I guess that is Canberra. Check out was problematic, I was called back to the desk told that I had not yet paid for the room (I had) which held me up by a few mins but fortunately my uber was delayed. The credit card that was used for the room was incorrectly used to charge the minibar of another guest in the hotel. Nice building, nice place, but training and systems need a look at. Other than these drawbacks, would have been a 9-10 score.

Dear TRAVIS M., Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Pascoe

Nice friendly staff

Customer review rating 3.5/5

Fred V. Couples - Confirmed reviews ALL

Nice hotel with friendly staff

Lovely hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Loved the rooms and resturaunt. Only small issue is hot water in shower not ver hot - Luke warm.

Dear David M., We very much appreciate your comments regarding your stay at the Peppers Gallery Hotel Canberra. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Very accommodating!

Customer review rating 5.0/5

Indigo Couples - Confirmed reviews ALL

Staff were very warm and accommodating, they happily answered any questions i had and were quick to offer solutions. The room was absolutely incredible, me and my partner had such a lovely time.

Dear INDIGO K., We very much appreciate your comments regarding your stay at the Peppers Gallery Hotel Canberra. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

An enjoyable three day stay in Canberra

Customer review rating 4.5/5

David S. Couples - Confirmed reviews ALL

At reception the style and decor befit a modern hotel but our room, upgraded to a king bed, was in an old style two-storey house. A bit dark with relatively small bathroom facilities but nevertheless clean and comfortable. The ensuite was compact with limited space for personal items and to hang towels. Having said that, it was perfectly adequate. The designers got carried away with a sort of waterfall sink which tended to splash everywhere. Its greatest drawback was that the plug hole was out of sight, and probably out of mind for housekeeping. More inspection would have been good as it was decidedly choked. These are understandable issues when working with older properties. Our upgrade and the additional gifts and treats as Accor members were much appreciated. Staff was welcoming and friendly especially in the restaurant where a good selection of dishes was available. La bicicletta Italian restaurant at Peppers is reason enough to stay, especially if you do not want to go out at night. Very popular with Canberrans as well as in-house guests it was busy every night and understandably so. Overall, a great place to stay in Canberra with handy parking a short walk away and reasonable at $19.00 a day.

Dear DAVID S., We very much appreciate your comments regarding your stay at the Peppers Gallery Hotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

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Other web-users rate our hotel

  • 398 reviews 8.1/10 Location
  • 829 reviews 6.6/10 Room
  • 750 reviews 8.5/10 Service
  • 18 reviews 3.9/10 WiFi
  • 330 reviews 6.9/10 Food
  • 227 reviews 4.8/10 Cleanliness
  • 128 reviews 5.6/10 Breakfast
  • 8 reviews 2.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.