Peppers Gallery Hotel Canberra

Peppers Gallery Hotel Canberra

Customer review rating (ALL Rating) 4.1/5 1,306 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Easy walking access to ANU

  • 10 min drive from Parliament House

  • Close to city centre

  • Hidden gem in the New Acton precinct

ALLSAFE approved hotel

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BICICLETTA

Bicicletta is open Monday to Saturday for dinner and 7 days for Al A Cart Breakfast. Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced.

Our accommodation(s)

The Peppers flair for individual touches and unique locations has once again found its mark, and in the process, created an innovative CBD hotel. A gallery of original artworks in the foyer and corridors is carried through to rooms, suites and apartments. The décor adds individual splashes of colour, with rain showers, luxury bedding and smart technology features. The experience is modern, quirky, and stylish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,306 reviews

TripAdvisor Rating  4.0/5  2,284 reviews

Good Stay

Customer review rating 4.5/5

Nicole Couples - Confirmed reviews ALL

Lovely hotel, warm welcome on arrival, well furnished room,

Do not recommend

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

My husband and I are so disappointed with our recent stay at Peppers Gallery hotel. Our first room had issues with hot water and it was difficult to have a warm yet alone a hot shower. We spoke to reception and we were allocated another room after our first night when we realised the water issue wasn’t a one off. We were advised there was one room available which has a bigger bathroom as it had disabled access and when asked if this was ok, we thought that would be fine. Other rooms weren’t ready as they were yet to be cleaned. When we got settled into our room and had a shower, we flooded the bathroom due to the shower curtain not being suitable and a shocking layout, and water ran everywhere, even over the whole toilet. When my husband spoke to reception they said ‘oh is it the shower curtain’ indicating this is an ongoing problem. We were given lots of towels. It wasn’t explained to us flooding was a problem. We were given drinks vouchers however the bar was closed due to an issue with staff numbers. We were able to still use the vouchers in the end after explaining why we had them, however the bubbly wine wasn’t bubbly. We understood movies weren’t available anymore after asking, however we were told there were Foxtel channels which we struggled to find. The cleanliness of both rooms wasn’t great. The bed head boards are peeling. When my husband went to check us out, the lady that assigned us our 2nd room saw him and disappeared to avoid him. We wouldn’t have minded waiting for a room to be cleaned if we were told the one’s we were assigned didn’t have proper hot water, or was prone to flooding. The weekend away was for our first wedding anniversary and it was so uncomfortable and frustrating. There are all sorts of noises with the air con/fans as well. We spent nearly $600. When we left and spoke to the receptionist all we got was ‘I’m sorry to hear that’. Please do yourself a favour and conduct an audit and review of each room in the hotel. The coasters in our bathroom were so discoloured because of a lack of cleaning. It was horrible. We are understanding people however the solutions offered to us to help us enjoy our stay made it so much worse. No refunds or credits were offered. What a waste of time and money. Extremely disappointed.

good location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

ALL AS EXPECTED

Great room but noisy

Customer review rating 3.0/5

Norbert W. Business - Confirmed reviews ALL

hi i very much enjoyed room 214 if it hadn’t been for the noise of the garbage trucks at 5:00am. the sound insulation would benefit from an upgrade.

The food and beverage were the highlight

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Reception was the weakest part. Got someone else’s welcome gift. And the checkout process was enough to make sure I stay at the QT next time.

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Other web-users rate our hotel

  • 394 reviews 8.2/10 Location
  • 756 reviews 6.2/10 Room
  • 657 reviews 8.1/10 Service
  • 22 reviews 2.9/10 WiFi
  • 292 reviews 6.9/10 Food
  • 227 reviews 5.1/10 Cleanliness
  • 97 reviews 5.1/10 Breakfast

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