Peppers Gallery Hotel Canberra 4 stars

Customer review rating (ALL Rating) 4.2/5 1,313 reviews

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Description

Hotel extras

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

Our accommodation(s)

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

GPS:-35.284379, 149.123692

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BICICLETTA

Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, this award winning Italian restaurant plates up daily specials fresh from the marketplace and has a carefully curated wine list

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,313 reviews

TripAdvisor Rating  4.0/5  2,338 reviews

Pleasant stay

Customer review rating 5.0/5

Eun K. L. Families - Confirmed reviews ALL

I stayed one night here and will stay again if I go to Canberra. I sent me the email to check my preference of bedding and arranged it perfectly. Thank you so much

Dear Eun, We very much appreciate your comments regarding your stay at Peppers Gallery Hotel Canberra. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Really good hotel. Very comfortable and central to everything. The Italian restaurant was very popular with our group of graduates from ANU.

Great central location

Customer review rating 4.5/5

Anna Families - Confirmed reviews ALL

Only negative (no fault of Team) was the fire alarm at 5am which sounded for +15mins. There was no announcement so we got dressed and went to the lobby. Was not possible to fall back asleep.

Well appointed but understaffed in the restaurant

Customer review rating 3.0/5

Julian Couples - Confirmed reviews ALL

Second time I have come back to this property as my first stay left a good impression. Room was great (thanks for the upgrade team) and service from front office and bar team was great. The biggest let down was the breakfast/restaurant offering where service was basically non-existent. I would put it down to the area just not having enough staff to effectively run such an area. Dinner service took 25 mins to get an order taken and we were only told afterwards that the restaurant could not be charged to the room (not a big deal - we paid on the spot). Next morning for breakfast- came in for breakfast at 9am to find the buffet was completely empty so no food was possible from there and we waited 50 minutes for a plate of eggs to be served after asking for a follow-up on our food at which time we were served a small bowl of overcooked eggs and food, but that is not a big deal. Ultimately, the staff cannot be blamed as they were doing the best possible job with the people and resources they had but a hotel should have systems in place to support their staff when in peak seasons like school holidays. Additionally the property might benefit from adding to their hotel page on Accor that their restaurant is now a seperate entity as to avoid any mixups like the ones we had during our stay.

Central location- relaxing stay

Customer review rating 4.5/5

Jennie Couples - Confirmed reviews ALL

Reception staff very friendly and accomodating . Made us feel welcome.

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Other web-users rate our hotel

  • 342 reviews 8.3/10 Location
  • 724 reviews 6.5/10 Room
  • 662 reviews 8.5/10 Service
  • 6 reviews 5.6/10 WiFi
  • 313 reviews 7.4/10 Food
  • 204 reviews 5.5/10 Cleanliness
  • 130 reviews 6/10 Breakfast
  • 83 reviews 7.3/10 Bar

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