Peppers Gallery Hotel Canberra

Customer review rating 4.1/5 1,197 reviews
Peppers Gallery Hotel Canberra
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Room 1

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Hotel extras

  • Close to Lake Burley Griffin

  • Easy walking access to ANU

  • 10 min drive from Parliament House

  • Close to city centre

  • Hidden gem in the New Acton precinct

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601
acton
australia

Tel: +611300092876

Fax: (+61)2/61752233

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 7km / 4 miles

GPS :-35.284379, 149.123692

Our accommodations

The Peppers flair for individual touches and unique locations has once again found its mark, and in the process, created an innovative CBD hotel. A gallery of original artworks in the foyer and corridors is carried through to rooms, suites and apartments. The décor adds individual splashes of colour, with rain showers, luxury bedding and smart technology features. The experience is modern, quirky, and stylish.

Hotel Room

  • Max. number of persons: 2
  • Area: From 19
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room

  • Max. number of persons: 2
  • Area: From 24
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with Bath

  • Max. number of persons: 2
  • Area: From 26
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room

  • Max. number of persons: 3
  • Area: From 30
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room with Bath

  • Max. number of persons: 3
  • Area: From 32
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Peppers Suite

  • Max. number of persons: 3
  • Area: From 60
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 85
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

2 Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 112
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

3 Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 240
  • Views: Lake side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

BICICLETTA

Type of cuisine: Italian

Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, this award winning restaurant plates up daily specials fresh from the marketplace and features a carefully curated wine list.

LIBRARY BAR

Photo non contractuelle / Strictly non binding

The Library Bar is ideal for pre-dinner drinks or a nightcap.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 250

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Peppers Gallery Hotel Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,197 reviews

It was OK

Customer review rating 4.1/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Except for parking it was OK

Dear John, Thank you for your overall great review! We are glad that you enjoyed your stay with us with exception of the parking. We appreciate you choosing Peppers and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

Well Located, Quick stay

Customer review rating 4.1/5

Josephine S. Couples - 18/02/2020 Confirmed reviews ALL

The front staff Mohammad was really professional and was very helpful upon check in and check out.

Dear Josephine, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our wonderful staff. We appreciate you choosing Peppers and look forward to welcoming you back soon for a longer stay. Kind regards, Jack - Front Office Team Leader

Very well appointed and clean and comfortable.

Customer review rating 4.1/5

Lisa F. Solo - 18/02/2020 Confirmed reviews ALL

I really enjoyed the room I booked with the bath. Very spacious. The bed was very comfortable too. I especially liked the convenience of being able to enter and leave my room via stairs instead of waiting for lifts. I also liked the location being near the cafe and restaurants. My only issue was the parking which took me a while to work out how to get in and out of the garage. Otherwise I really enjoyed my stay.

Dear Lisa, Thank you for your great review! We are glad that you enjoyed your stay and so many things about our hotel. We appreciate you choosing Peppers and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader
Customer review rating 4.1/5

M S. Couples - 17/02/2020 Confirmed reviews ALL

room doedorant was terrible

very comfortable and very helpful staff at all times.

Customer review rating 4.1/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Everyone was very helpful, the bed was very very comfortable and everything was clean - staff assisted me with my very heavy luggage. My only reservation is that if I was to return, I would ask for a room with an opening window. I was in room 216 which was very pleasant and good because I did a lot of work at night, it would have been fabulous if I could have opened a window in the evening. On one night, I slept wth the air con on which I don't really think goes with sustainability. By the way, I had inform dining every night and the food was terrific and so was the coffee in the morning. The wifi was a bit tricky and I had to have my digital key re-magnetised nearly every day. That may have been my fault, I tried to keep the card separate..

Dear Deborah, Thank you for your 5 Star Review! We are glad that you enjoyed so many aspects of your stay from our terrific food to wonderful staff. We appreciate you having chosen Peppers Gallery and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

Wide open spaces and views

Customer review rating 4.1/5

Jacquie Families - 14/02/2020 Confirmed reviews ALL

We booked at Peppers expecting a hotel experience but instead got the keys for a managed apartment in an nearby building. In many ways it was a pleasant surmise - massive brand new all white apartment, panoramic views of the city, hills, sky and sunset. However the stay stopped short of perfect due to a string of things missing from the room, including a phone, mini bar supplies or price list, robes and the beds made up for wrong number of people requiring our tired family to wait a while before collapsing. The hotel staff did their best to fix it, but they were far away in reception in the main building and struggled to get to us.. The room service menu was also really limited, simply being the menu of the Italian restaurant nearby - no standard fare, ( no chips!) so we had to dial in from third parties, which brought its own challenges. Overall, a wonderful property that should marketed more clearly as a stand alone serviced apartment and guests expectations managed on their experience.

Good evening, Thank you for leaving a review of you recent stay with us. It is pleasing to read positives about the room and our staff. I would like to apologize about the shortfalls and have raised these with our management team to be review. We appreciate you choosing Peppers and look forward to having the chance to welcome you back again. Kind regards, Jack - Front Office Team Leader

Staff absolutely amazing.

Customer review rating 4.1/5

Julie Business - 12/02/2020 Confirmed reviews ALL

The staff were amazing in quite difficult circumstances. There was storm damage to the hotel which is nobody's fault. The staff moved us around with as little fuss as possible and managed to keep smiling during the process. The hotel itself is quite old and rooms a bit dark. The lights switches to the bathrooms tend to stick a bit. The staff however, more than make up for the small quirks of the hotel. The beds are awesome and very comfortable. Bathroom designs very nice. Wifi slow and doesn't have great bandwidth. Would I stay again? Yes of course. I keep booking to come back here. The Night Manager Jack Dean is an absolute beacon of customer service excellence.

Comfortable stay, convenient location

Customer review rating 4.1/5

Jason Business - 11/02/2020 Confirmed reviews ALL

Always a comfortable room and great prices. Beautiful decor, you won’t be disappointed with your stay.

Dear Jason, Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We do appreciate you choosing Peppers Gallery while in Canberra and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

Lovely stay

Customer review rating 4.1/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

The room was very clean and well serviced / appointed. Good desk size.

Dear Lauren, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and would recommend us to others. We appreciate you choosing Peppers and look into the patchy wifi and having robes in the room for your next stay. Kind regards, Jack - Front Office Team Leader

Always a great welcome

Customer review rating 4.1/5

Julie Business - 10/02/2020 Confirmed reviews ALL

I always feel very welcome and very at home at Peppers - they make travelling solo easy, so that I have no hesitation in eating in the restaurant or at the bar on my own. This time I chose to order room service, and whilst the selection is quite small, the food was delicious. With great in-room amenities and bathroom products that are actually nice to use, I also loved having a choice of pillow, delivered to my door. Reception even seemed to know my name as they greeted me on check-in, and when I asked to retrieve my luggage they didn't need to ask who I was - a little bit of wow in a world where you can become just a number. That's why Peppers is my go-to place to stay in Canberra; I'll be back :)

Dear Julie, We very much appreciate your comments regarding your stay at the Peppers Gallery Hotel Canberra. It is always a pleasure to receive such positive feedback. It has been wonderful getting to know you a little more each stay. The team and I very much look forward to you coming back hopefully sooner rather than later. Thank you again for sharing your experience and we hope your next work trip will be as pleasant as the previous one. Sincerely, Jack - Front Office Team Leader

Good bed, bad decor, lame signage.

Customer review rating 4.1/5

Paul B. Business - 10/02/2020 Confirmed reviews ALL

The black green grey decor in hallways is awful and will not make a lovely old building modern. The signeage is hopeless and leaves the gust wandering about wondering where he is. Th black room decor with black shelves and cupboard inners is stupid. Who blackens shelves and inside cupboards? Chocolate alls and black curtains...groan. However, good bathroom, good faux Mondrian door, good restaurant food and great comfy bed.

Dear Paul, Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra. I am sorry that your experience did not meet your expectations do apologize about this. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking your feedback on board to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jack - Front Office Team Leader

A missed opportunity

Customer review rating 4.1/5

Rs Business - 10/02/2020 Confirmed reviews ALL

Pros: Excellent location. Good breakfast Cons: Room not cleaned properly and very dusty. One of the reception staff a bit clueless sending me to the wrong floor for my room and not actioning a phone request to change desk lamp bulb

Dear Ramya, Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra. I am sorry that your experience did not meet your expectations. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jack - Front Office Team Leader

Relaxing stay

Customer review rating 4.1/5

Anonymous Families - 09/02/2020 Confirmed reviews ALL

Relaxing days prior to daughters wedding

Dear Michael, Thank you for your 5 Star Review! We are glad that you enjoyed your stay for your daughters wedding. We appreciate you choosing Peppers and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

Good locationpleasn

Customer review rating 4.1/5

Diane D. Couples - 09/02/2020 Confirmed reviews ALL

Pleasant staff, very comfortable room.

Dear Diane, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our wonderful staff. We appreciate you choosing Peppers Gallery and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

Charming

Customer review rating 4.1/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Lovely old building with stylish quirky decor and lots of art work. Very friendly staff. I really liked the area with nice cafes, greenery, sculptures and relaxed ambiance.

Dear Claire, Thank you for your great review! We are glad that you enjoyed your stay and our friendly staff. We appreciate you choosing Peppers and look forward to welcoming you back. Kind regards, Jack - Front Office Team Leader

Overall a good stay

Customer review rating 4.1/5

Traveller Business - 08/02/2020 Confirmed reviews ALL

Stayed three nights. Not bad. Room was clean, comfortable and quiet. I prefer a firmer bed but it seems all hotels nowadays go for the cushion top mattresses. Would be nice if the hotel had its own restaurant and room service. Biccicletta is awful with disinterested staff and poor service.

Dear Thank you for your overall positive review! We are glad that you enjoyed your stay and would recommend us to others. I would like to apologize about the shortfalls experienced throughout the hotel and Bicicletta. I have raised these both to be reviewed. In regards to the key card system, we are in the process of changing this however due to the hotel being a heritage listed building, it is a very lengthy approval process. We do appreciate you choosing Peppers Gallery and look forward to having the chance to welcome you back again. Kind regards, Jack - Front Office Team Leader

Great location with friendly staff

Customer review rating 4.1/5

Craig M. Couples - 07/02/2020 Confirmed reviews ALL

Bed and breakfast for one night.

Dear Craig, Thank you for your great review! We are glad that you enjoyed your stay and our heritage hotel. We appreciate you choosing Peppers and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

Great spot

Customer review rating 4.1/5

Tracey Friends - 06/02/2020 Confirmed reviews ALL

Very friendly. Will be back

Dear Tracey, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and would recommend us to others. We appreciate you choosing Peppers and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

Well located

Customer review rating 4.1/5

Anonymous Friends - 05/02/2020 Confirmed reviews ALL

The bed was comfortable. We thought the rooms were rather oddly designed with wasted space just inside the door resulting in the main area being quite tight. Bathroom looked a little tired. Architects and interior designers appear to have gone for pretty over practical with lighting inadequate and the basin quite ridiculous which certainly doesn't allow for easy use or water saving. It took us awhile to locate the tea & coffee. Staff were pleasant and helpful.

Dear Christine, Thank you for your overall positive review! We are glad that you enjoyed our beds and friendly staff. I would like to apologize about the shortfalls through the stay and look into ways we can improve this. We do appreciate you choosing Peppers Gallery and look forward to welcoming you back soon. Kind regards, Jack - Front Office Team Leader

well located

Customer review rating 4.1/5

Yvonne N. Families - 05/02/2020 Confirmed reviews ALL

room small very poorly designed. could not see in bathroom mirror, because of bad lighting. No freezer space in fridge for ice pack. Air con very noisey and could not get air any other way. Bed was not comfortable. DOOR KEY CARD WAS REALLY HARD TO GET TO WORK .Restraunt italian very good place to eat. All in all we were glad to go home.

Dear Yvonne, Thank you for taking the time to tell us about your experience at the Peppers Gallery Hotel Canberra. I am sorry that your experience did not meet your expectations and express my sincerest apologies about this. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking at measures to address the problems and prevent future occurrence.of the air conditioning and key card system. We do appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jack - Front Office Team Leader
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