The Sebel Canberra Campbell 4.5 stars

Customer review rating (ALL Rating) 4.3/5 506 reviews

Best price
guarantee
The Sebel Canberra Campbell - Image 1
The Sebel Canberra Campbell - Image 2
The Sebel Canberra Campbell - Image 3
The Sebel Canberra Campbell - Image 4
16 Provan Street, 2612 CANBERRA, Australia

Description

Hotel extras

  • Close to the National Convention Centre Canberra and the Australian War Memorial

  • Pet Friendly hotel (no fee) with apartment style living and a kitchenette in every room

  • A short 1.1km walk to the city centre and CBD

  • 'Room Only' property with a selection of amazing cafes at your doorstep

  • Limited undercover secured car parking at $25 per night or off street parking available

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Balcony

Photo out of - Superior Room with Balcony

These Superior rooms come with an extra special feature your own personal balcony for the fresh Canberra air while you take in the view.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave grill
  • Microwave
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Our Studio rooms are perfect for the overnight or solo travelers who need to recharge after a long day exploring or working in Canberra. With Balcony, luxury linen on a king bed and rain water shower this room offers all the necessities.

Max. number of persons
2
Area
From 33 m² / 355 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave grill
  • Microwave
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Studio

Deluxe Studio with Balcony

Photo out of - Deluxe Studio with Balcony

A great choice for your next stay - these rooms feature your own personal balcony, rain shower bathroom, kitchenette and give you a little more space to rest and recharge.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave grill
  • Microwave
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Studio

Mezzanine King Studio

Photo out of - Mezzanine King Studio

Treat yourself to a bit more space to spread out in this great room, with courtyard views designed to enjoy the curated gardens. With a big TV, big bed and big value, this room has it all.

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave grill
  • Microwave
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Apartment with Balcony

Photo out of - Two Bedroom Apartment with Balcony

Enjoy a 2 Bedroom apartment with a balcony, a separate living and dining space, kitchenette and a washer/dryer combo for those seeking to stay a few days. This one is perfect for families or those seeking a little extra space.

Max. number of persons
4
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave grill
  • Microwave
  • Nespresso machine
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

The Sebel Canberra Campbell

16 Provan Street
2612 CANBERRA
Australia

GPS:-35.28922, 149.142553

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 63 rooms
  • 5 rooms for people with reduced mobility
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Pets

Pets allowed

  • On site

  • Parking pricing: 15.47 € 25 AUD Per day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  506 reviews

Customer review rating 5.0/5

Susan M. Friends - Confirmed reviews ALL

Dear Susan, We very much appreciate your wonderful comments regarding your stay at The Sebel Canberra Campbell. It is always a pleasure to receive such positive feedback. We are delighted to hear that you found your stay comfortable and our property clean, well located and secure. It is especially rewarding to know that Roisha made such a positive impression through her friendly and helpful service during your booking and check-in. I will be sure to share your kind words with her and the rest of our team. I am sure this feedback will serve as great encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back for another enjoyable stay. Sincerely, The Sebel Campbell Team

Customer review rating 2.0/5

Nicholas B. Families - Confirmed reviews ALL

Dear Nicholas, We very much appreciate your comments regarding your stay at The Sebel Canberra Campbell. Please accept our sincere apologies for the inconvenience caused by the television not working and the loose bathroom tap. We are particularly sorry that the issues you reported to our reception team were not resolved during your stay. This is certainly not the level of service we aim to provide, and we understand your disappointment. Your feedback has been shared with our team so that the necessary follow-up action can be taken and we can prevent similar experiences in the future. Thank you again for bringing these matters to our attention. We truly value your feedback and hope to have the opportunity to provide you with a much better experience on your next visit. Sincerely, The Sebel Campbell Team

Customer review rating 4.5/5

Genna M. Couples - Confirmed reviews ALL

Dear Genna M., We very much appreciate your comments regarding your stay at the The Sebel Canberra Campbell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel CBR Campbell

Customer review rating 4.5/5

Lynda Y. B. L. Couples - Confirmed reviews ALL

Dear Lynda Y. B. L., We very much appreciate your comments regarding your stay at the The Sebel Canberra Campbell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel CBR Campbell Team

Customer review rating 1.0/5

Mark H. Couples - Confirmed reviews ALL

Dear guest, Thank you for taking the time to tell us about your experience at the The Sebel Canberra Campbell. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canberra Campbell

Dear Susan, We very much appreciate your wonderful comments regarding your stay at The Sebel Canberra Campbell. It is always a pleasure to receive such positive feedback. We are delighted to hear that you found your stay comfortable and our property clean, well located and secure. It is especially rewarding to know that Roisha made such a positive impression through her friendly and helpful service during your booking and check-in. I will be sure to share your kind words with her and the rest of our team. I am sure this feedback will serve as great encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back for another enjoyable stay. Sincerely, The Sebel Campbell Team

Customer review rating 2.0/5

Nicholas B. Families - Confirmed reviews ALL

Unfortunately the tv did not work during our stay, and our tap in the bathroom was loose but still usable. Informed reception who said TV would not work till Monday, the day we checked out, and they would send someone to fix tap, which did not happen.

Dear Nicholas, We very much appreciate your comments regarding your stay at The Sebel Canberra Campbell. Please accept our sincere apologies for the inconvenience caused by the television not working and the loose bathroom tap. We are particularly sorry that the issues you reported to our reception team were not resolved during your stay. This is certainly not the level of service we aim to provide, and we understand your disappointment. Your feedback has been shared with our team so that the necessary follow-up action can be taken and we can prevent similar experiences in the future. Thank you again for bringing these matters to our attention. We truly value your feedback and hope to have the opportunity to provide you with a much better experience on your next visit. Sincerely, The Sebel Campbell Team

Customer review rating 4.5/5

Genna M. Couples - Confirmed reviews ALL

We had a fantastic stay at The Sebel Canberra Campbell and couldn’t recommend it more highly! The staff were absolutely wonderful and went above and beyond to accommodate us. They kindly allowed us to check in early when we were picking up our new puppy, Matcha, which made the whole experience so much easier. They also arranged a late check-out so I could participate in the Canberra Running Festival without having to rush back, which we really appreciated. The room was lovely, the bed was incredibly comfortable, and it was such a thoughtful touch to have a water bowl and dog bed provided for our puppy. The location was also fantastic, making it easy to get around and enjoy Canberra. It’s the little things and the willingness of staff to go the extra mile that make a stay memorable. We felt very welcomed, particularly travelling with a new puppy, and would happily stay here again. Thank you for such a lovely experience!

Dear Genna M., We very much appreciate your comments regarding your stay at the The Sebel Canberra Campbell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel CBR Campbell

Customer review rating 4.5/5

Lynda Y. B. L. Couples - Confirmed reviews ALL

Thank you for the late check out. My husband appreciated being able to have a shower after doing the Canberra 10km run. Everything was easy and convenient. Great location to the race and civic.

Dear Lynda Y. B. L., We very much appreciate your comments regarding your stay at the The Sebel Canberra Campbell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel CBR Campbell Team

Customer review rating 1.0/5

Mark H. Couples - Confirmed reviews ALL

The room was poorly equipped (not even two water glasses!), the complimentary wine promised was only a half bottle and low grade, reception knew little about the area. There was a shortage of towels. There were only three coffee pods. No facilities apart from in the room.

Dear guest, Thank you for taking the time to tell us about your experience at the The Sebel Canberra Campbell. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canberra Campbell

Customer review rating 3.5/5

Ricky N. Couples - Confirmed reviews ALL

Room was adequate. No air conditioning. In room safe didn’t work. Bathroom floor got wet while in the shower. View straight into residential apartments.

Dear Ricky , Thank you for taking the time to tell us about your experience at the The Sebel Canberra Campbell. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel CBR Campbell

Customer review rating 5.0/5

Rosemary T. Families - Confirmed reviews ALL

Very satisfied

Dear Rosemary , We very much appreciate your comments regarding your stay at the The Sebel Canberra Campbell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel CBR Campbell

Customer review rating 3.0/5

Sharon L. Families - Confirmed reviews ALL

The check-in process was smooth despite arriving after reception closed. The room could have been a bit cleaner, it smelled a little off when walking into the room. The beds were comfortable. The bathroom smelled really bad - it is almost like there is an issue with the drains causing the smells. Whilst there were kitchen facilities, there were not enough cutlery and crockery for 4 people in a 2 bedroom apartment. Would have been nice to have a dish drainer to help with the washing up, and a sponge that wasn't so old that it looked like it was past its use by date months ago!

Dear Sharon L., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Campbell. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Campbell Team

Customer review rating 5.0/5

Gavin R. Business - Confirmed reviews ALL

Fast and friendly service, fantastic apartment. A little far out from Civic but easily reached on scooter!

Dear Gavin R., We very much appreciate your comments regarding your stay at the The Sebel Canberra Campbell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Campbell Team

Customer review rating 2.0/5

Jack H. Solo - Confirmed reviews ALL

Dramatically improve the customer experience by allowing them to control their own air conditioner! Makes a big difference!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Sebel Campbell Team

Customer review rating 2.5/5

Joey L. Business - Confirmed reviews ALL

Clean room, good size, no on site restaurant for breakfast, carparking tiny. No appreciable benefits for Platinum members.

Dear Joey L., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Campbell. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Campbell Team

Customer review rating 4.5/5

Sarah M. Solo - Confirmed reviews ALL

Room was on a lower floor facing internal courtyard but received the sun in the afternoon which was lovely. Room had everything needed including a good sized fridge, clean utensils and the room was spacious enough. The bed is a lot firmer than I like and bathrooms are very small with not a lot of room. Shower was a good size. Hotel is well located near local shops and eateries with so much variety nearby and the city centre a short distance away. Beautiful park nearby.

Dear Sarah M., We very much appreciate your comments regarding your stay at the The Sebel Canberra Campbell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Campbell Team

Customer review rating 4.0/5

Jane-louise C. Couples - Confirmed reviews ALL

We really enjoyed having a kitchenette and clothes washer/dryer in our room. Unfortunately, we had trouble with the air conditioning which always defaulted to 28 degrees (way too hot) and the annoying bright light from the microwave digital panel (a large bandaid over the display helped). Having to get out of the car on the driver's side to swipe the garage entry on the passenger side was also annoying, particularly late at night. I believe there were some remotes but they had run out. The car parks were very tight, even for a regular sedan, and especially when SUVs were the norm in the carpark. I also did not like looking into the adjoining apartments from our balconied room, so we asked to change rooms, which was only slightly better across the courtyard. Would not stay here again for that reason alone. However, I would like to compliment the housekeeping staff who did a great job.

Customer review rating 5.0/5

Catherine P. Families - Confirmed reviews ALL

One of the few superior hotels that allows our furry friends. Staff so helpful and friendly. Everything of quality provided in room, even cooking facility. Great park opposite for dog walking. Great location so close to the beautiful War Memorial and Anzac Parade. Our dog Gizmo loved staying here with us, thank you.

Customer review rating 1.5/5

Weng K. L. Couples - Confirmed reviews ALL

Staffs are welcoming however no hot water on the first night. No communication/ notice for that nor when will the hot water be back. No compensation for that either

Customer review rating 5.0/5

Catherine D. Families - Confirmed reviews ALL

Easy access and friendly staff.

Dear Catherine, Thank you for taking the time to share your lovely feedback following your stay at The Sebel Canberra Campbell. We are delighted to hear that you enjoyed our convenient location and found our team friendly and welcoming. It is wonderful to know that the easy access to our hotel contributed to a positive overall experience. Thank you again for your kind words and for awarding us such a fantastic score. We truly appreciate your support and look forward to welcoming you back to The Sebel Canberra Campbell in the future. Sincerely, The Sebel Campbell Team

Customer review rating 5.0/5

Jacqueline A. Families - Confirmed reviews ALL

Your staff are amazing! The girl that checked us in was so lovely and friendly and made sure we had everything we needed. Your housekeeping staff were just as lovely and friendly - everyone smiling and saying hello. The room was modern, spacious and clean - it was really lovely. A fantastic stay and we felt so welcome with our dog as well - it was just great all round.

Customer review rating 5.0/5

Clare H. Families - Confirmed reviews ALL

Spacious two bedroom apartment, perfect for our weekend stay.

Customer review rating 5.0/5

Timothy B. Couples - Confirmed reviews ALL

near new well equipped apartment

Customer review rating 2.5/5

Michelle E. A. Couples - Confirmed reviews ALL

We were unable to shower as there was no hot water & the reception was very unhelpful. Very disappointing.

Other web-users rate our hotel

  • 438 reviews 8.8/10 Location
  • 504 reviews 7.4/10 Room
  • 262 reviews 7.4/10 Service
  • 32 reviews 2.5/10 WiFi
  • 217 reviews 7.5/10 Cleanliness
  • 127 reviews 5.3/10 Amenities
  • 103 reviews 8.7/10 Vibe
  • 13 reviews 3.8/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Canberra Hotels