Mercure Canberra 4 stars

Tasteful adaption of an older hotel which is comfortable convenient. Excellent options for dinner. Perhaps extended hours for breakfast during holiday periods could be considered especially as there are no other options with walking distance.

Fantastic. Easy. Would definitely stay again.

GOOD FACILITIES

Given the COVID-19 situation is unprecedented, as a travelling Victorian family, we were apprehensive about travelling to Canberra. Mercure Canberra has a beautifully old-world charm, newly renovated rooms and bathrooms overlook a quiet and sleepy courtyard filled with English-style country gardens. With the ability to have breakfast on the "deck" at Olim's Restaurant on warm days allowed us to have a nice feeling of calm and a provided a good selection of hot and cold options from a a la carte menu. Highly commend the staff working in Olim's. She was warm, lovely and friendly. Given COVID, the gym & spa was closed which was disappointing but understandable, and the food overall was amazing. Overall, great place with a great location close to all of Canberra's great sights and delights. Canberra is not on everyone's list of places to visit, but highly recommended and a must do.

Thank you so much for remembering that it was our anniversary even though we did not state this again. We married there in 2002 and love to come back to stay to celebrate our anniversaries when we can. We enjoyed the sparkling wine and chocolates that were left for us. The room was very comfortable, as was the bed. The food was fabulous as always. Thank you kindly!

Enjoyed the stay, we did need to fold up the sofa to use as a lounge and upon folding it up found that there was broken and crushed biscuits under it requiring the calling of house keeping to vacuum up the mess. also there were two face washers in the room both of which were stained and looked dirty.

The Mercure Canberra limestone is a great place to stay. With a hotel attached for drinks and meals.

Lovely building and gardens, staff are great and the pub has a great atmosphere

The friendliness and helpfulness of the staff was excellent. Room was good however mattresses need some attention. The historic charm of the property is a little overshadowed by some general maintenance and cleaning needed and perhaps overdue. Such a beautiful property and location - just needs a little attention. Meals were excellent and again the staff were great.

Excellent Acc . Staff were so friendly & always helpful. Xmas lunch was delicious. Hopeful the Xmas lunch is on again this year

We took our dog to Canberra with us. Was great to be able to go away with her. However it would have been good to be able to leave her at the hotel for an hour here and there to be able to go to lunch or to the shop without her. Overall a very comfortable stay.

Sofa bed was not flat (it went down at the head end) and we didn't have a comfortable sleep. Dining room floor looked like it hadn't been hoovered for a long time and the table was sticky. Hotel looks tired and standards of staff are lacklustre. That said the receptionist on the night we checked in was lovely - very helpful, chatty and helpful.

We had our dog with us travelling back home. The services and room to accomodate our dog was amazing!! Staff provided a clean, tidy room with a dog bed, bowl and courtyard. We have never stayed in such a beautiful room that accommodated pets. Staff were so lovely at the venue could not fault them. It was also brilliant that you could bring the dog into part of the restaurant when we had our meals.

Easy parking, check-in and enjoyable experience

We stay at the Mercure Canberra frequently as it is well-located, there is ample car parking, the rooms are clean and well-maintained. Staff are friendly too. The only down side of our most recent stay was that the additional pillows in the cupboard didn't look or smell particularly clean. Other than that, it was a great stay. Special thanks to Carolina at reception, who made us feel special by recognising us as a returning guest.