Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 1,898 reviews

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Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

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Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,898 reviews

TripAdvisor Rating  3.9/5  2,287 reviews

Customer review rating 5.0/5

Wells P. Business - Confirmed reviews ALL

relaxing

Customer review rating 3.5/5

Mark R. Business - Confirmed reviews ALL

all good

Customer review rating 4.5/5

Joe F. Friends - Confirmed reviews ALL

We have stayed several times and this time brought friends to share the value

Dear Joe, Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was overall very positive. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to welcoming you back to the hotel again! Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

Customer review rating 3.5/5

Trudy W. Couples - Confirmed reviews ALL

After three attempts to get the booking details correct, I was surprised to be wakened on Friday with expectation that we were checking out... we had already told your reception that our check out was Saturday AM NOT Friday. It seems that contagious dyslexia is rampant amongst your booking staff. Otherwise I would commend the staff at the bar and restaurant who met all our needs well. On another matter the lift was filthy. it seems not to have been cleaned for an age. Despite these shortcomings we would recommend the Mercure to our friends when visiting Canberra.

Customer review rating 4.0/5

Damian M. Business - Confirmed reviews ALL

A consistently good place to stay. Convenient location and pleasant staff.

Dear Damian, Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was very positive due to our central location and friendly staff. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

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Other web-users rate our hotel

  • 813 reviews 8.8/10 Location
  • 1,517 reviews 7/10 Room
  • 1,044 reviews 8.1/10 Service
  • 38 reviews 2.2/10 WiFi
  • 570 reviews 5.3/10 Amenities
  • 535 reviews 5.4/10 Food
  • 510 reviews 6.4/10 Cleanliness
  • 469 reviews 6.9/10 Breakfast

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