Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 1,897 reviews

Best price
guarantee
Mercure Canberra - Image 1
Mercure Canberra - Image 2
Mercure Canberra - Image 3
Mercure Canberra - Image 4
Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, Australia

Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Telephone
Fax +61 2 6243 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,897 reviews

TripAdvisor Rating  3.9/5  2,287 reviews

Customer review rating 5.0/5

Peter M. Couples - Confirmed reviews ALL

Stayed a couple of nights. Lovely as usual.

Customer review rating 2.5/5

Patsy W. Couples - Confirmed reviews ALL

Reception staff pleasant and I was grateful to have a nice young man help me take our cases to our room, while my husband parked our car in your very convenient secure car park (which we had pre booked). Our so called Superior room was not, compared with other hotels, superior. It had cheap wooden furniture: a tiny wardrobe (we were staying for 4 nights) and bedside tables with drawers not easy to close. The safe was not working, which we informed receptionist about in person the morning after we arrived. She made a note of this, assuring us it would be fixed. It had still not been mended by the morning we checked out 4 days later! We intended to have dinner in the hotel. We were told the bistro was the only option as the restaurant was not open. The bistro was a rather disappointing, tacky cafe attached to the pub. Needless to say, we left and went elsewhere to eat. Breakfast in this same unappealing “bistro” was adequate, but the usual uninspiring buffet. This was a popular time in Canberra, so why was the restaurant and the terrace not open, and why were we not informed when we booked? The appeal of this hotel are the external photos of the main entrance and the courtyard. It is advertised as 4 star, which it most definitely is not. It was highly overpriced, especially for one of the nights. All in all, very disappointing, especially because of the lack of a decent restaurant where we expected to have breakfast (as advertised) and, dare I say, expected to have an evening meal. Considering all the popular events, including Floriade, I would have thought a decent restaurant, in what is claimed to be a 4 star hotel, should have been open. I did begin to answer this questionnaire soon after arriving home, but was waylaid. What has prompted me to do so now is the fact that I received my customary Luxury Escapes latest offers in my email this morning. I have to say this is in no way up to the usual Luxury Escapes standards.

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

A well located hotel in the centre of Canberra You can stroll down to the Canberra Centre a massive big shopping centre A short drive to the War Memorial and other attractions The staff from the GM down are amazing which always makes your stay enjoyable Rooms are excellent as is Olims hotel and restaurant We will be back

Customer review rating 4.0/5

Susan B. Couples - Confirmed reviews ALL

We love mecure at braddon.olems disappointed seems to not be quality used to be.annoyed had to pay extra to get good coffee despite paying for two breakfasts. Did not have sign to say no clean so had to tell cleaners ok not to clean room very clean though. Checking our receptionist talked too fast and talked into computer screen and seemed irritated when kept asking cannot hear you.no pleasant goodbye. Overall loved our stay. Place looks a bit sad and needs some upkeep.

Customer review rating 1.5/5

Steven B. Business - Confirmed reviews ALL

The person who checked in was clearly very sick and should not have been at work. Although a beautiful building, it was dated needed to be painted and given some attention. The corridor around 407 smelled very strongly of beer. To make it worse, I was charged twice when I arrived and after I left very disappointed about that

In partnership with TripAdvisor

Other web-users rate our hotel

  • 816 reviews 8.8/10 Location
  • 1,518 reviews 7/10 Room
  • 1,041 reviews 8.2/10 Service
  • 39 reviews 2.2/10 WiFi
  • 571 reviews 5.3/10 Amenities
  • 542 reviews 5.6/10 Food
  • 513 reviews 6.4/10 Cleanliness
  • 470 reviews 6.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Canberra

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.