Mercure Canberra 4 stars

My daughter and I stayed in the heritage building. The room was accommodating and to our expectations. We appreciated the added touch to the t.v (our name) of making us feel at home when not at home. Overall was very pleased and would definitely be using the Mercure when returning to Canberra in the future. Many Thanks.

great stay. everything was very good. the smoke haze did not impact even though it was very poor air quality. would recommend the hotel. very good value and convenient location.

We enjoyed the history of the Mercure, the staff were fabulous and the food was great

From check in, all was straight forward and easy. Accommodation was very good and spacious. The bistro is one of the best pub style meals you could wish for. The variety, quality and quantity was excellent as were all the bar/bistro staff.

We enjoyed our time at the Mercure, found there to be plenty of space in the room , with the hotel staff very help full. The resort is well [positioned in Canberra with close proximatey to most of the attractions

This is the second time we have stayed at the Mecure Canberra. We chose it the first time due to ample available parking as this is always an issue at other city based hotels during busy times. You can choose to pay for boomgate secure parking or park on the surrounding streets which is free and usually available - we always pay for security. The other thing we like about the hotel is that it is a little bit out of the traffic areas and always easy to navigate around the city centre rather than travelling through it all the time. The hotel is quite charming as it is a heritage building and has quite an interesting history. The staff are always courteous and friendly and the rooms well equipped and clean. The one negative is that there are quite a few stairs to access different parts of the hotel and as it's heritage listed lifts are not able to be installed. As this isn't an issue for us, we have always had second story accommodation and our last stay was in their loft apartments - lots of space. We travel to Canberra at least twice a year - this will now be our first choice each time. Of course, the smoke did cause some problems with alarms being triggered during one of our nights there but this is not something in the control of the hotel staff.

Check in was hassle free. Rooms are excellent. AC worked well. TV worked well. Breakfast much better organised than previous visits. Less congested due to a quiet week. Car Parking system does not work well Bistro very good and stays open with a bar to go. Towels were missing after room serviced but remedied in a few minutes.

Really great experience. As an ACCOR member I was treated like royalty. Will always stay here when in Canberra.

We stayed 4 nights in the Delux Loft room and was happy with the hotel. The staff were always friendly & helpful.

Hotel is ideally located, close to the CBD! Quiet surrounds! Property is expansive, rooms are cozy! We were served a good, comprehensive breakfast and the bistro serves hearty meals at subsidised rates! Staff are always willing to help and attentive! The only drawback was poor weather conditions when we visited but that could not be helped! Overall, well worth a stay and great value for money!

We were touched to have our wedding anniversary recognised with a plate of sweets and some sparkling wine. We had a lovely time, however there were a couple of concerns with the room. The first being that the air-conditioning unit was not working properly. This was an issue given it was a 40 degree day! Secondly, the fitted sheet had a few small holes in it on the main part of the sheet where I lay down - they would have been obvious to the person who made the bed. I would expect to have sheets without holes from an Accor hotel. The in-room dining food was delicious. We chose to eat in room in part because the restaurant looked quite casual compared to previous years when we dined there. Despite these issues, we were greeted warmly upon check in and had an enjoyable stay.

Very comfy, good food, easy to find, all good

It was a brief stay all the staff were helpful and the food was good. I would return if i came to Canberra again.

Last minute booking and very impressed with the hotel and upgrade to a King size room.

Hotel is ideally located, close to the CBD! Quiet surrounds! Property is expansive, rooms are cozy! They serve a good, comprehensive breakfast and the bistro serves hearty meals at subsidised rates! Staff are always willing to help and attentive! The only drawback was poor weather conditions when we visited but that could not be helped! Overall, well worth a stay and great value for money!