Mercure Canberra 4 stars

The Mercure Canberra is in a great location, a close walk to the restaurants at Braddon and close to the War memorial and Central Canberra. Hotel is a lovely old building with modern amenities and helpful friendly staff.

Had a great time, only downfall is no hot vegetarian breakfast options or chia latte

I have stayed there on many occasions and will continue to do so, I always find the staff extremely helpful and pleasant and the rooms clean and comfortable.

I chose mecure as the best available from a list supplied by act health. room was good as was room service

Pleasant stay

We really enjoyed our stay at Mecure Canberra. The room was clean, very spacious and comfortable (we were in the loft room overlooking the lovely courtyard). Staff were all wearing masks and the hotel was adhering to COVID safe practices. The hotel is very centrally located and only a 10 minute walk to the shopping center. There were no problems parking. One thing that really stood out were the staff. From reception to the bar and restaurant, all the staff were genuinely friendly and helpful. The only thing is that the hotel is looking a little tired and it would be great if it was restored to its former glory. Overall though a great stay.

Mecure Canberra is a favourite hotel for our family to stay in while in Canberra, this was our fourth visit as gold Accor members. On arrival we were allocated room 703 - deluxe courtyard room with sofa bed and rollaway. On entry to room all beds were ready and made up as requested which was great . The overall cleanliness / appearance of this room was not up to the usual standard at Mecure Canberra. Dirty carpets, very worn stairs/ woodwork & the loft balustrade had significant movement which I was not comfortable with, with children in the room. We asked reception for a room change which was promptly organised and we were moved to a much better quality room next door - room 705. We were very happy with the quality of this room compared to 703. Please can 705 be looked at and possibly tidied up, especially the balustrade that is moving /unsafe. Overall, we had a lovely stay apart from the first room we were allocated. Staff very accomodating, lovely meal in Olims for dinner and very COVID safe.

We travelled to Canberra from Shellharbour, NSW for a 3 night getaway to celebrate my birthday. We have stayed in Canberra many times over the years but this was our first stay at the Mercure Canberra. It can be said that it is a grand, older style hotel with a touch of modern. We were not disappointed. Our room was comfortable, clean and well maintained with a balcony overlooking beautiful gardens. The staff were very attentive, helpful and friendly. They remembered our names and would ask 'how is your stay going ****' 'what are your plans today?' or 'is there anything we can help you with?' The adjoining Olims Bar/Restaurant/Pub where we enjoyed coffee, drinks and meals a couple of times was of the same standard. Personal touches like remembering it was your birthday and seeking you out in the lounge area to give you a birthday cocktail added to our experience of our stay. We would stay there again and next time we will take our little dog as this is also a 'dog friendly' hotel. Thank yo to all at the Mercure Canberra for making our stay a memorable one!

Have stayed with you more than once previously. Given the situation created by COVID I must forgive a lot of issues, however I should mention a couple: >> Breakfast was appalling. I accept the difficulties of the time but would have been far better not having breakfast at all. >> the property is c[early in need of some work and when restrictions are lifted further, I trust minor issues will receive attention and Mercure Braddon will get back to its usual high standard in all respects.

Easy no fuss be back for another stay

Pleasant helpful staff and good facilities. The Mecure breakfast was a great start to the day.

Excellent service, especially the Bistro/Bar

Our room was clean and very pleasant in all ways with a lovely view of the courtyard. The following were all very good: bed, curtains, soft carpet, bathroom well set-up (although we are not fans of open showers), tv, fridge, tea making facilities. The approach to Covid was excellent, and the a la carte breakfast was good value. Fine dining for dinner was not present but the pub meal was good.

We were disappointed that we were not able to utilise the Dinning Room for an evening dinner. We understood the circumstances prevailing at this time of Corona 9

I liked the whole ecperience, the staff couldn't do enough for us, so hospitable, very welcoming and the rooms were neat and clean and comfortable, was a lovely experience.