Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 1,959 reviews

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Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

Book this hotel
Room 1

Upgrade and enjoy the extra space and added comfort! Rooms are large and airy with one King size bed and all the features of a standard room. Select rooms also have a balcony. Additional bedding on request at additional cost.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • In-house movies
  • Pay per view movies
  • TV room service ordering
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)

Our Superior twin rooms are large and airy and feature two single beds. Rooms are stylishly furnished and include all the features of a Superior King. Selected rooms also have a balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Rooms are large and airy with one king-size bed, en-suite bathroom with walk-in shower, large flat-screen TV and a comfy pink armchair PLUS a balcony overlooking the internal courtyard gardens. Additional bedding on request at additional cost.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Pet friendly rooms are large and airy with one King size bed and all the features of a standard room. Relax in your comfy armchair to watch the large flat screen TV. Rooms also have a small backyard.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Choose comfort and space and upgrade to a Deluxe Loft. The loft is split level with a kitchenette, lounge and dining area downstairs and a bedroom with a king-size bed and en-suite bathroom upstairs.

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Choose comfort and space and upgrade to a Deluxe Loft. The loft is split level with a kitchenette, lounge and dining area downstairs and a bedroom with a king-size bed and en-suite bathroom upstairs. Balcony overlooking the internal courtyard gardens.

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Balcony or Additional living room / area

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Stylishly furnished and offering great value. Rooms feature a Single size bed with mattress topper and fluffy duvet for a perfect nights sleep. Additional features include mini bar, flat screen TV with pay per view movies and internet access.

Max. number of persons
1
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Stylishly furnished and offering great value. Rooms feature a Queen and a Single size bed with mattress topper and fluffy duvet for a perfect nights sleep. Additional features include mini bar, TV with pay per view movies and internet access.

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

3 Bedroom Apartment 2 King and 2 Single Beds

The 3 bedroom apartment is split level with a kitchenette, lounge and dining area downstairs and two bedrooms with two King and 2 single beds and ensuite bathroom upstairs.

Max. number of persons
6
Area
From 115 m² / 1237 sq ft

Bedding

Single bed(s) x2

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 129 rooms
  • 3 rooms for people with reduced mobility
  • 33 family rooms
  • 4 connecting rooms
  • 129 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Thai
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Complementary Self Service Laundry Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area

Well-being

Hotel Gym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 32.81 ft
  • Parking pricing: 9.25 € 15 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking equipped with lights

The Courtyard Restaurant is located on the ground floor overlooking our beautiful internal courtyard and gardens with an alacarte breakfast menu served daily. The Courtyard Restaurant can also be booked for private lunches, dinners or events.

Olims Bar & Bistro is ideally located on the ground floor of Mercure Canberra, in the heart of Braddon. With a large Beer Garden overlooking Mount Ainslie it is the perfect place to meet friends and family in a relaxing pub atmosphere.

Providing a stunning backdrop for that special day, Mercure Canberra is the perfect choice for weddings in Canberra. A range of décor options, event spaces, menus and packages are available, with the ability to cater for up to 200 guests in style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,959 reviews

Customer review rating 5.0/5

Patricia C. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

My N. T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Mary G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Duncan R. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Wade G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

My N. T. Couples - Confirmed reviews ALL

Very good value with the promotion price

Customer review rating 5.0/5

Mary G. Couples - Confirmed reviews ALL

Friendly helpful staff, comfortable room and easy parking

Customer review rating 5.0/5

Duncan R. Business - Confirmed reviews ALL

The staff are amazingly friendly, efficient and welcoming. The rooms are comfortable, clean and the location is close enough to walk to the city centre whilst being just outside the traffic hub to be able to get wherever you need to go with minimal fuss.

Customer review rating 2.0/5

Wade G. Couples - Confirmed reviews ALL

Smallest room I’ve ever had there and the shower washers need changing.. dripped all night.. couldn’t turn the taps off any further. Floor boards need nailing down carpet over the top doesn’t stop them from creaking

Customer review rating 4.5/5

Jayne K. Couples - Confirmed reviews ALL

We booked a courtyard room for a long weekend. It had French doors looking out to the lovely garden. Large room with comfortable king bed. Good breakfast with choice of hot and cold foods including poached eggs to order. My husband wasn’t well one morning so the manager offered to make up a hot plate for him to have in the room. The hotel also has a bistro which is convenient. Walking distance to the war memorial and local shopping centre for the Floriade shuttle bus. We would stay here again.

Customer review rating 1.5/5

Susanne E. Couples - Confirmed reviews ALL

The olims was expensive food was cold and disappointing.

Customer review rating 2.5/5

Walter K. Couples - Confirmed reviews ALL

Overcharged and under delivered. TV did not work on Brownlow Medal night.

Customer review rating 5.0/5

Lisa V. Solo - Confirmed reviews ALL

Lovely old hotel with timeless elegance, comfortable rooms, and great location. Bonus is the pet friendly rooms, which include a courtyard.

Customer review rating 5.0/5

Tony W. Friends - Confirmed reviews ALL

As a Gold Member of ACCOR , l also stay at their hotels and always at the Mecure in Canberra , the AWM is close by and a very relaxed atmosphere.

Customer review rating 5.0/5

Kristy H. Solo - Confirmed reviews ALL

Beautifully maintained heritage hotel with Wallabies memorabilia. The staff at Mercure Canberra are lovely and welcoming, accommodating every request. I arrived early and they quickly found me room to check into. I was able to leave luggage for the day without any issue. Location good as it is close to the National Triangle with the War Memorial and monuments, and well serviced by public buses.

Customer review rating 4.0/5

Stan P. Couples - Confirmed reviews ALL

Lovely room and surroundings, great location for sightseeing. My only criticism is I think the bistro/restaurant should have a better menu. Food was good but very similar.

Customer review rating 4.0/5

Anthony M. Solo - Confirmed reviews ALL

Generally enjoy staying this hotel. Two things that need attention. The room toilet want particularly clean with excrement on the top of the bowl when you lifted the seat. Really need to do something about the breakfast coffee machine. Not sure I've ever seen it working properly.

Customer review rating 3.5/5

Carolyn T. Families - Confirmed reviews ALL

Breakfast cold each day & coffee machine not working both days

Customer review rating 4.0/5

Philip H. Families - Confirmed reviews ALL

Staff were very helpful

Customer review rating 3.5/5

Tina G. Couples - Confirmed reviews ALL

Room was a little tired, otherwise good.

Customer review rating 2.5/5

Ray H. Couples - Confirmed reviews ALL

Great location, nice room BUT our first nite experience at your restaurant soured our stay. On Thursday 17 Sept we visited your restaurant in the afternoon to look at menu, book a table etc. We were told by a lady at the bar there was no need to book as it was usually quiet with ‘walk in’s’ the usual clientele. We went down to dinner around 7-7.30, the place was packed, not a spare table to be seen. Fortunately we saw someone leaving so grabbed their table as they left. I went to order our meal, there were NO table numbers left so I had to wait till a staff member could find an unused table number somewhere out in the chaos!! Finally got one and my order taken. We sat near the kitchen and watched the staff run off their feet trying to respond to countless orders lined up. A new chef turned up and she seemed to take control. After about 75mins of waiting this new lady came out to our table and said she could see our order number on the table but there was no order for this in the kitchen, she asked what we ordered, apologised and said she would get our meals done asap. Oh, and by the way I ordered pepper sauce and there was none of this left so could I pick another sauce OR if I wanted to wait longer she could make more pepper sauce for my meal. I chose another sauce. Our meals arrived in à remarkably quick time given the chef had not long taken our order. My wife’s meal was terribly presented and tasted the same. My schnitzel was very over cooked, not sure how given the timeframe since we spoke to the chef. All in all the night was a disaster! Not only for us but the many people around us who we could hear complaining about the extraordinarily long wait for their food. Look, we vote with our feet. We had originally planned to eat in at your hotel for the 3 nights of our stay. Our really disappointing nite on the first nite changed our plans completely, we were not going back to risk the same thing happening again, so we visited elsewhere for the remaining 2 nights and spent our $$ elsewhere. And we found some really nice venues which we can recommend to other people. It is such a shame our experience on night one was poor, all starting with our request to book a table being deflected off to just walk in. I am a straight shooter having worked in a client delivery environment for 40 years. I hope my feedback improves the service provided to your future clients.

Customer review rating 4.0/5

Elena T. Friends - Confirmed reviews ALL

Overall a good experience my only negative is the shower in room 307 water goes everywhere as there is just a shower curtain and the floor is then slippery which kind of defeats the purpose of a accessible shower

Customer review rating 4.0/5

Mark N. Couples - Confirmed reviews ALL

Good location and nice room

Customer review rating 1.0/5

Sameel L. Business - Confirmed reviews ALL

Bad drainage in the bathroom , water got to the room carpet, damp smell, aircon heater wasnt working, bathroom window didnt fully close

Other web-users rate our hotel

  • 823 reviews 8.9/10 Location
  • 1,495 reviews 6.8/10 Room
  • 1,031 reviews 8.5/10 Service
  • 47 reviews 2.1/10 WiFi
  • 546 reviews 5.5/10 Food
  • 501 reviews 6.5/10 Breakfast
  • 501 reviews 6.3/10 Cleanliness
  • 12 reviews 3.3/10 Wellness Area

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