Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.3/5 1,984 reviews

Mercure Canberra - Image 1
Mercure Canberra - Image 2
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Description

Hotel extras

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Our accommodation(s)

Book this hotel
Room 1

Upgrade and enjoy the extra space and added comfort! Rooms are large and airy with one King size bed and all the features of a standard room. Select rooms also have a balcony. Additional bedding on request at additional cost.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • In-house movies
  • Pay per view movies
  • TV room service ordering
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)

Our Superior twin rooms are large and airy and feature two single beds. Rooms are stylishly furnished and include all the features of a Superior King. Selected rooms also have a balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Rooms are large and airy with one king-size bed, en-suite bathroom with walk-in shower, large flat-screen TV and a comfy pink armchair PLUS a balcony overlooking the internal courtyard gardens. Additional bedding on request at additional cost.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Pet friendly rooms are large and airy with one King size bed and all the features of a standard room. Relax in your comfy armchair to watch the large flat screen TV. Rooms also have a small backyard.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Choose comfort and space and upgrade to a Deluxe Loft. The loft is split level with a kitchenette, lounge and dining area downstairs and a bedroom with a king-size bed and en-suite bathroom upstairs.

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Choose comfort and space and upgrade to a Deluxe Loft. The loft is split level with a kitchenette, lounge and dining area downstairs and a bedroom with a king-size bed and en-suite bathroom upstairs. Balcony overlooking the internal courtyard gardens.

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Balcony or Additional living room / area

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Stylishly furnished and offering great value. Rooms feature a Single size bed with mattress topper and fluffy duvet for a perfect nights sleep. Additional features include mini bar, flat screen TV with pay per view movies and internet access.

Max. number of persons
1
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Stylishly furnished and offering great value. Rooms feature a Queen and a Single size bed with mattress topper and fluffy duvet for a perfect nights sleep. Additional features include mini bar, TV with pay per view movies and internet access.

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

3 Bedroom Apartment 2 King and 2 Single Beds

The 3 bedroom apartment is split level with a kitchenette, lounge and dining area downstairs and two bedrooms with two King and 2 single beds and ensuite bathroom upstairs.

Max. number of persons
6
Area
From 115 m² / 1237 sq ft

Bedding

Single bed(s) x2

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 129 rooms
  • 3 rooms for people with reduced mobility
  • 33 family rooms
  • 4 connecting rooms
  • 129 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Thai
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Complementary Self Service Laundry Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area

Well-being

Hotel Gym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 32.81 ft
  • Parking pricing: 9.35 € 15 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking equipped with lights

The Courtyard Restaurant is located on the ground floor overlooking our beautiful internal courtyard and gardens with an alacarte breakfast menu served daily. The Courtyard Restaurant can also be booked for private lunches, dinners or events.

Olims Bar & Bistro is ideally located on the ground floor of Mercure Canberra, in the heart of Braddon. With a large Beer Garden overlooking Mount Ainslie it is the perfect place to meet friends and family in a relaxing pub atmosphere.

Providing a stunning backdrop for that special day, Mercure Canberra is the perfect choice for weddings in Canberra. A range of décor options, event spaces, menus and packages are available, with the ability to cater for up to 200 guests in style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,984 reviews

Customer review rating 4.0/5

Peter W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Chris C. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Brian H. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Susan M. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Simon A. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Chris C. Couples - Confirmed reviews ALL

I just want to leave this review because I want people to know how good this hotel is. It’s the best experience. Me and my partner ever had. We checked in on the 04 / to the 06/10/2026 We were welcome very wonderful. The room was amazing. The service throughout our stay was hundred out of 100. It was the best service ever. We had room service and the restaurant and breakfast. Everything was so amazing. We have not had a holiday for eight years and we fought we would have two day break and we chose this hotel and the best thing is about this hotel. We have got a little dog. We don’t like leaving her behind so we’re not heard about this hotel accepts animals. I just was so amazed. We took her on holiday with us and she loved every day of it. I really loved this hotel. Me and my partner. I will be definitely coming back to this hundred percent I just want people to know out there how good it is because to us it’s the best hotel ever. Please give this hotel a lot of business and give them a chance because they’re 10 out of 10 for me. Thanks again to all the staff and management for everything they did for us. Will see you soon. Take care Chris.

Customer review rating 4.5/5

Brian H. Couples - Confirmed reviews ALL

excellent - third stay always good

Customer review rating 4.0/5

Susan M. Friends - Confirmed reviews ALL

Hotel has an old-world charm, albeit that refurbishing is now required to maintain the ambience. Breakfast offering could also be improved.

Customer review rating 4.5/5

Simon A. Business - Confirmed reviews ALL

A very well located hotel that has the added bonus of having pet friendly accommodation. Pet friendly rooms are truly pet friendly and even have a private, secure courtyard. You can even take you dog into allocated areas of the bar and hotel. The hotel itself is rather noisy, but this is offset by the fact that it is perfectly located and allows pets.

Customer review rating 4.0/5

Francine T. Couples - Confirmed reviews ALL

Room wa very comfortable and front of house staff amazing. Breakfast was disappointing because the food choices were limited due to them not being refilled in a timely manner

Customer review rating 4.0/5

Joy P. Couples - Confirmed reviews ALL

Walking distance to war memorial and shops also restaurants. Bed was comfortable. Staff friendly.

Customer review rating 3.5/5

Ross J. Solo - Confirmed reviews ALL

Very noisy from upstairs guests at night and early morning

Customer review rating 5.0/5

Robert A. Couples - Confirmed reviews ALL

Easy check-in experience, great breakfast, great rooms

Customer review rating 0.5/5

Jaisimha H. Families - Confirmed reviews ALL

While we had hoped to enjoy a peaceful stay at Mercure Canberra in Braddon under reservation number 59…, our experience was unfortunately impacted by some significant room maintenance issues that we feel need to be brought to management's attention. our stay became challenging when an active water leak developed in the interior ceiling directly over our main living area. This was quite distressing for our family, especially since we were travelling with our young child, had the saturated false ceiling caved in while we were asleep we would not have been able to forgive ourselves, turning what should have been a relaxing family stay into a deeply distressing and anxious ordeal. Additionally, a broken water spout on the adjacent metal roof was channeling a heavy stream of rainwater, creating a continuous, loud metallic slamming sound outside our window. Despite the windows being fully locked, the noise was loud enough to prevent our family from getting any sleep. At checkout, we shared video evidence of these conditions with the front desk team, who acknowledged that the room was not in an acceptable state. They indicated that a refund would normally be issued for such a major inconvenience; however, they explained that because our pre-paid booking was made through Booking.com, their on-site system prevented them from processing it directly. While we understand that third-party booking systems involve specific administrative procedures, it is difficult as a guest to feel displaced by these policy constraints when the maintenance issues occurred on the property itself. The subsequent offer of a 50% refund for one night ($121) unfortunately does not reflect the total disruption to our stay or the rate of $242 per night that we paid. We would have greatly appreciated if staff could co-operate with us to look past the third-party booking barriers and facilitate a full refund for our stay, as we would love to restore our trust in the Accor brand for our future travels. For a globally recognized brand that prides itself on high hospitality standards, the significant maintenance deficiencies encountered were highly unexpected. It is concerning that a guest room in this condition was deemed ready for occupancy, as the presentation did not align with the quality and care we anticipate from the brand.

Customer review rating 3.5/5

Frederick V. Solo - Confirmed reviews ALL

Great location but some facilities like the water temperature in the shower need work as it goes from too hot to freezing in seconds. Also the replenishment of items during breakfast is very poor.

Customer review rating 5.0/5

Caroline S. Families - Confirmed reviews ALL

Great hotel with comfortable rooms, excellent service, and a convenient location. Everything was well maintained and made for a pleasant stay. Highly recommended.

Customer review rating 4.5/5

Robert A. Friends - Confirmed reviews ALL

very good

Customer review rating 4.0/5

Anne J. Couples - Confirmed reviews ALL

Great location. Friendly staff. Clean and comfortable. Great buffet breakfast. Throughly enjoyed our stay. Will be back.

Customer review rating 5.0/5

Judy B. Couples - Confirmed reviews ALL

Really enjoyed staying at Mercure Canberra. The room was comfortable. The balcony looking out on the garden was really appreciated. It was relaxing to make a cuppa and sit on the balcony looking at the lovely garden.

Customer review rating 5.0/5

Wayne K. Solo - Confirmed reviews ALL

Comfortable accommodation, lovely old-world charm, lovely gardens to look over at breakfast, or just to sit on the terrace with a drink in hand. Modern bathroom, large rooms and tasty quality food

Customer review rating 4.5/5

Adele E. Couples - Confirmed reviews ALL

We had a large room with a little balcony and courtyard. Great bed. Nice to be able to open doors and sit in fresh air. Very handy having Bistro on sites. Excellent breakfast.

Customer review rating 4.0/5

Joseph A. I. Couples - Confirmed reviews ALL

4 day visit to canberra, have stayed before, well located to canberra attractions and city. staff very courteous and helpful

Customer review rating 5.0/5

Mitchell G. Families - Confirmed reviews ALL

Staff were super-friendly, loved our dog, and helped us out with casting from iPhone to tv.

Dear Mitchell, Thank you for your positive review. We at Mercure Canberra are grateful for the time you took to provide us with your feedback. We take great pride in our commitment to providing excellent service and we are pleased to hear that your experience was overall very positive and that you utilized our pet friendly facilities. We would like to thank you again for sharing your thoughts with us. Your review is incredibly valuable and helps us continue to improve the quality of our service. We look forward to seeing you again soon! Sincerely,  Lukas Wilfling  General Manager Mercure Canberra

Customer review rating 4.5/5

Patricia C. Couples - Confirmed reviews ALL

We have been trying different accommodation options in Canberra since our daughter moved there recently. This place has come the closest to meeting our needs. Little things like being able to open a door to the balcony to get fresh air instead of relying solely o air-conditioning made a huge difference. The room was very comfortable and we slept so well on our first night. Generous supplies of staples meant that we weren't having to keep asking for more bathroom items as we have in other places.

Other web-users rate our hotel

  • 830 reviews 8.9/10 Location
  • 1,526 reviews 6.8/10 Room
  • 1,040 reviews 8.5/10 Service
  • 49 reviews 2.1/10 WiFi
  • 584 reviews 5.5/10 Amenities
  • 543 reviews 5.6/10 Food
  • 509 reviews 6.3/10 Cleanliness
  • 496 reviews 6.5/10 Breakfast

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