Mercure Canberra 4 stars

Customer review rating 4.4/5 8,098 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Canberra
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+ 21 Services
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Room 1

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Hotel extras

  • Within walking distance of the Canberra CBD

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • 10 minutes from the airport, 1 minute from the Australian War Memorial

  • Excellent service and friendly atmosphere to feel at home

  • Meeting Space, Gym, Wifi, Onsite Parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Canberra

Corner of Ainslie
and Limestone Avenue
2612
braddon
australia

Tel: +61262430000

Fax: (+61)2/62430001

Check-in from 14h00

Check out up to 11h00

  • Limestone Avenue :  Northbourne A Hume Highway

  • By plane

    Canberra Airport At 8km / 4 miles

  • By train

    Kingston Station At 4km / 2.49 miles

GPS :-35.276066, 149.143494

Our accommodation(s)

Modern and comfortable, yet stylishly graceful, guest rooms at Mercure Canberra manage to retain their traditional charm while providing all the modern conveniences. Guests staying at this heritage-listed Canberra hotel can choose from a variety of accomm odation types, with Superior and Deluxe options available. Each room is spacious and well designed, with all the essentials and a few little luxuries. Rooms feature a modern ensuite, air conditioning with manual temperature control, a work desk and a TV.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 King Bed Courtyard View

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Loft 1 King Bed

  • Max. number of persons: 5
  • Area: From 40 / 431 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Loft 1 King Bed Courtyard View

  • Max. number of persons: 5
  • Area: From 40 / 431 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

COURTYARD RESTAURANT

Type of cuisine: Regional

The Courtyard Restaurant is located on the ground floor overlooking our beautiful internal courtyard and gardens with an alacarte breakfast menu served daily. The Courtyard Restaurant can also be booked for private lunches, dinners or events.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIMS BAR

Non contractual photo

Olims Bar & Bistro has a large beer garden overlooking Mount Ainslie plus TAB, gaming machines and bottle shop facilities.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 229

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Mercure Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,098 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,154 reviews

Good stay, great location would definitely stay here again.

Customer review rating 4.4/5

Anonymous Families - 20/10/2020 Confirmed reviews ALL

An overnight stay to visit family, the only issue I had was the water was not very hot in the morning. It was only just warm enough to have a shower with the hot tap on full.

Good stay, friendly and welcoming staff.

Customer review rating 4.4/5

Anonymous Business - 20/10/2020 Confirmed reviews ALL

No complaints a free wine on arrival this time, staff always so friendly and helpful.

great stay, great customer service, great facilities,

Customer review rating 4.4/5

Janelle M. Friends - 20/10/2020 Confirmed reviews ALL

all the staff were obliging and happy to assist in any way possible. Rosa was only too willing to help me book when trying to find somewhere to stay in Canberra and Claudia was so helpful when booking in.

Have stayed before. Very comfortable, staff friendly

Customer review rating 4.4/5

Robert W. D. Couples - 19/10/2020 Confirmed reviews ALL

See above

Over and above

Customer review rating 4.4/5

Sailormike Business - 18/10/2020 Confirmed reviews ALL

This is the 2nd stay I’ve had here this month and am looking forward to my next stay. The front desk staff are friendly And extremely helpful. And have surprised me with several special extras on arrival which was amazing! I’ll definitely be staying here again. Only minor fault was the bar didn’t have any fresh lemon or lime for drinks.

Good Location, great hotel

Customer review rating 4.4/5

John M. Families - 18/10/2020 Confirmed reviews ALL

The Mercure Canberra is in a great location, a close walk to the restaurants at Braddon and close to the War memorial and Central Canberra. Hotel is a lovely old building with modern amenities and helpful friendly staff.

Great place great location

Customer review rating 4.4/5

Lisa Families - 18/10/2020 Confirmed reviews ALL

Had a great time, only downfall is no hot vegetarian breakfast options or chia latte

Great stay as always

Customer review rating 4.4/5

Tami Friends - 17/10/2020 Confirmed reviews ALL

I have stayed there on many occasions and will continue to do so, I always find the staff extremely helpful and pleasant and the rooms clean and comfortable.

comfortable stay

Customer review rating 4.4/5

Iain S. Families - 17/10/2020 Confirmed reviews ALL

I chose mecure as the best available from a list supplied by act health. room was good as was room service

Customer review rating 4.4/5

James H. Families - 13/10/2020 Confirmed reviews ALL

Pleasant stay

Dear James, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Assistant Manager

Great stay all round

Customer review rating 4.4/5

Lisa Couples - 13/10/2020 Confirmed reviews ALL

We really enjoyed our stay at Mecure Canberra. The room was clean, very spacious and comfortable (we were in the loft room overlooking the lovely courtyard). Staff were all wearing masks and the hotel was adhering to COVID safe practices. The hotel is very centrally located and only a 10 minute walk to the shopping center. There were no problems parking. One thing that really stood out were the staff. From reception to the bar and restaurant, all the staff were genuinely friendly and helpful. The only thing is that the hotel is looking a little tired and it would be great if it was restored to its former glory. Overall though a great stay.

Family Stay

Customer review rating 4.4/5

Kendall Families - 13/10/2020 Confirmed reviews ALL

Mecure Canberra is a favourite hotel for our family to stay in while in Canberra, this was our fourth visit as gold Accor members. On arrival we were allocated room 703 - deluxe courtyard room with sofa bed and rollaway. On entry to room all beds were ready and made up as requested which was great . The overall cleanliness / appearance of this room was not up to the usual standard at Mecure Canberra. Dirty carpets, very worn stairs/ woodwork & the loft balustrade had significant movement which I was not comfortable with, with children in the room. We asked reception for a room change which was promptly organised and we were moved to a much better quality room next door - room 705. We were very happy with the quality of this room compared to 703. Please can 705 be looked at and possibly tidied up, especially the balustrade that is moving /unsafe. Overall, we had a lovely stay apart from the first room we were allocated. Staff very accomodating, lovely meal in Olims for dinner and very COVID safe.

Fabulous Location

Customer review rating 4.4/5

Anne S. Couples - 12/10/2020 Confirmed reviews ALL

We travelled to Canberra from Shellharbour, NSW for a 3 night getaway to celebrate my birthday. We have stayed in Canberra many times over the years but this was our first stay at the Mercure Canberra. It can be said that it is a grand, older style hotel with a touch of modern. We were not disappointed. Our room was comfortable, clean and well maintained with a balcony overlooking beautiful gardens. The staff were very attentive, helpful and friendly. They remembered our names and would ask 'how is your stay going ****' 'what are your plans today?' or 'is there anything we can help you with?' The adjoining Olims Bar/Restaurant/Pub where we enjoyed coffee, drinks and meals a couple of times was of the same standard. Personal touches like remembering it was your birthday and seeking you out in the lounge area to give you a birthday cocktail added to our experience of our stay. We would stay there again and next time we will take our little dog as this is also a 'dog friendly' hotel. Thank yo to all at the Mercure Canberra for making our stay a memorable one!

Good stay. Glad to be able to stay there given difficulties caused by present restrictions.

Customer review rating 4.4/5

Ray B. Couples - 12/10/2020 Confirmed reviews ALL

Have stayed with you more than once previously. Given the situation created by COVID I must forgive a lot of issues, however I should mention a couple: >> Breakfast was appalling. I accept the difficulties of the time but would have been far better not having breakfast at all. >> the property is c[early in need of some work and when restrictions are lifted further, I trust minor issues will receive attention and Mercure Braddon will get back to its usual high standard in all respects.

The Staff A-one

Customer review rating 4.4/5

Steve Families - 11/10/2020 Confirmed reviews ALL

Easy no fuss be back for another stay

Dear Steven, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Assistant Manager

Centrally located but secluded haven

Customer review rating 4.4/5

Yvonne M. Families - 11/10/2020 Confirmed reviews ALL

Pleasant helpful staff and good facilities. The Mecure breakfast was a great start to the day.

Dear Yvonne, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it comes to our staff. Thank you for bringing to our attention the issues within your room, I will pass this onto our maintenance team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Assistant Manager

Excellent

Customer review rating 4.4/5

Paul Couples - 11/10/2020 Confirmed reviews ALL

Excellent service, especially the Bistro/Bar

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your special shout out with the Bar and Bistro team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Assistant Manager

A pleasant and affordable hotel in which to stay

Customer review rating 4.4/5

Alan C. Couples - 10/10/2020 Confirmed reviews ALL

Our room was clean and very pleasant in all ways with a lovely view of the courtyard. The following were all very good: bed, curtains, soft carpet, bathroom well set-up (although we are not fans of open showers), tv, fridge, tea making facilities. The approach to Covid was excellent, and the a la carte breakfast was good value. Fine dining for dinner was not present but the pub meal was good.

Dear Alan, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I am glad that you were able to enjoy our beautiful courtyard. I will pass on your lovely feedback to the appropriate departments! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Assistant Manager

Great location

Customer review rating 4.4/5

Doug Couples - 10/10/2020 Confirmed reviews ALL

We were disappointed that we were not able to utilise the Dinning Room for an evening dinner. We understood the circumstances prevailing at this time of Corona 9

Dear Douglas, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback and I am glad that overall you had a pleasant stay with us, thank you for your understanding of our Courtyard restaurant being closed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Assistant Manager

"Well located"

Customer review rating 4.4/5

Leanne N. Families - 09/10/2020 Confirmed reviews ALL

I liked the whole ecperience, the staff couldn't do enough for us, so hospitable, very welcoming and the rooms were neat and clean and comfortable, was a lovely experience.

Dear Leanne, We very much appreciate your comments regarding your stay at the Mercure Canberra. I am delighted that you had an amazing stay with us! I will pass on your lovely feedback to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Assistant Manager

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