Mercure Canberra

Mercure Canberra 4 stars

Customer review rating (ALL Rating) 4.5/5 1,133 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

  • Limestone Avenue:  Northbourne A Hume Highway

  • By plane

    Canberra Airport At 8km / 4 miles

  • By train

    Kingston Station At 4km / 2.49 miles

GPS:-35.276066, 149.143494

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Modern and comfortable, yet stylishly graceful, guest rooms at Mercure Canberra manage to retain their traditional charm while providing all the modern conveniences. Guests staying at this heritage-listed Canberra hotel can choose from a variety of accomm odation types, with Superior and Deluxe options available. Each room is spacious and well designed, with all the essentials and a few little luxuries. Rooms feature a modern ensuite, air conditioning with manual temperature control, a work desk and a TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,133 reviews

TripAdvisor Rating  4.0/5  2,224 reviews

Bad Room

Customer review rating 2.5/5

Jorge G. Couples - Confirmed reviews ALL

We were allocated room 139 which has two commercial exhaust exhaust fans locate approx. 1 metre from the room window. One of the fans exhausted fumes from a commercial kitchen, with the odours getting into the room, it operated until 9.15 PM We could not identify the other fan but the exhaust duct was approx 600x600 mm. The room hade a view into the ceiling cavity an part of the kitchen This room has not outside view ant it is not fit to receive paying guests. Note: following a complaint to the manager we were upgrade to a suitable the following night. Jorge G.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

This hotel, especially the rooms, needs an urgent facelift. The furniture is so old. The room was so cold and even when you put the air conditioner on it doesn’t warm the room as it should do. The bathroom door did not close and the bed was freezing cold. And, the food in the bistro was extremely disappointing.

Well located and easy access. Atmosphere in reception could be improved

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

On arrival reception person appeared very new and not well informed. Reception area could be improved in keeping with the hotel's history and the fire if it is in working order should be alight ( not sure about Canberra fire regulations re indoor fires) if possible.

Great family hotel

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

2 night stay. Had dinner at Olim’s and 2 breakfasts

Dear Jenny, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelsey Neale Front Office Manager

As per normal Staff were excellent and enjoyed the stay.

Customer review rating 4.0/5

Geoff D. Business - Confirmed reviews ALL

As per normal Staff were excellent and enjoyed the stay.

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