Mercure Canberra 4 stars

Canberra lockdown and a move to Queensland sent us into a spin. With no furniture, no car and our animals being sent ahead, left us with no where to live whilst we waited for the elusive border pass for us to travel. The manager and staff at the Mercure welcomed us and looked after us really well with friendly efficient service for the 2 weeks we had to wait . No request was too hard.

Flexible reception staff Spacious clean room Coin-operated washing machine and dryer on site Large car park.

Amazing service By Abhishek

Room was freezing cold at first but warmed up after a while. It was great being able to keep the cat there with us. The big tv was also a great luxury.

We found all the staff we interacted with to be professional, helpful and accommodating. Location is quiet, but convenient. The hotel grounds are beautiful and well maintained. The collection of antique furniture though out the hotel is a delight.

Having to visit Canberra on a regular basis becomes almost routine but we always look forward to our stay at the Mecure. The staff are fantastic, Chris, Lyn, Caitlin, Dyshna (the Indian lass who runs the bar) are all excellent, just to name a few. We always ask for a room away from families with children after several unfortunate sleepless nights so it’s all good now. We would highly recommend the Mecure.

Our 3 night stay at the Mecure Canberra was very enjoyable. The building is a step back in time and beautifully maintained. You could feel the history as you walked down the corridors. All the staff were extremely helpful and happy to assist in every way.

Our last stay was not good,this time was much better and the meals were excellent .

All I expected and wanted, perhaps except that the room was very cold on arrival. I am surprised that the hotel does not take the effort to at least have the AC running at a low level to warm the rooms before guests arrive.

Overall very happy. I did feel the AC was not hot enough but a small draft of air through doors backing onto car park probably means that not able to heat well or possibly the AC not fully effective. The garden on our balcony was untidy and needed weeding. However all other garden areas were stunning.

Couldn’t of been happier with the hospitality of the staff. Extremely helpful, their knowledge of the local area was astonishing.

The reception was very friendly from all the staff, and our room was spacious enough for the two of us. We dined at Olim both nights and the meals were both delicious and generous. The only down side was that we like to sleep in when we are away on holiday and missed breakfast as they stopped serving at 9am.

The staff and the setting are always a joy - even in the face of a covid world! We are always greeted with a smile and nothing is too much of a bother if you need assistance. We stay frequently and appreciate the consistent quality.

Experience largely good though hotel too cold. Problems accessing the reception area in the rain and cold from where we were located.

We stopped over on our way from regional NSW to the snow. We like the loft accommodation and chose to stay here if we bring our children. It is close to the war memorial. Friendly staff. Bistro / Sportsbar style restaurant. Easy parking.