Mercure Canberra 4 stars

We were very satisfied with our stay which was booked well in advance. Although we would have preferred a room in the newer downstairs section we had plenty of room and were comfortable and with good assistance with our luggage there were no problems. The meal arrangements for us and our guests on one occasion were excellent. In particular the early morning breakfast in our room organised the night before and delivered by Oala (not sure if that is her right name)was most welcome and enabled us to get to the early morning start of the RAAF Event. Thank you to all staff.

Good sized room, nice courtyard, good bed and shower

A most pleasant and relaxing stay

Great location within walking distance to Canberra CBD and to all the tourist attractions around the Lake Burley Griffin area. We only use our car to get to Chinatown for dinner and to Mt Ainslie Lookout over our 3 days & 4 nights stay. Mercure Canberra is dated but is clean and neat. I love the old style "Victorian - English" features of the building and the central court yard. Lots of on site car parking to the rear of the premises. Meal prices reasonable and can't go wrong with their daily pub meals special. Superior Room size with the King Bed is big and comfortable for us. My advise is to bring your own pillow. Not use to thier soft and low pillows even though there are four types supplied. Another tip, check whether you can re-open the room save before locking up your personal items. My combination numbers won't open. Lucky I tested it first. Corridor and surrounding area to our room is quite. Reception staff are friendly and so are the hospitality staff at the pub / dining area. Fully recommend this old style hotel.

An old “Victorian - English “ style but is neat and clean. It has all the 4 star amenities including free wifi. Ample parking at the back. Our room size has plenty of room to move around even with the King double bed and the standard bedside tables, desk, cupboards. Bed is comfortable but I should have brought our pillows. Their pillows are too soft and low even though there are four to choose from. Hospitality staff are friendly, meals are reasonably priced but can’t go wrong with their nightly specials. All the major attractions and CBD are within walking distance eg about 15 minutes to War Memorial, about 30 minutes to Parliament House via Lake Burly Griffin. We only use our car to drive to Chinatown at Dickson and to Mount Ainsile Lookout over our 3 days and 4 nights stay. I fully recommend this Mercure Canberra for its location, the old style “English “ courtyard, friendly staff.

Hi Team, We had a good stay at the Mercure Canberra in March as usual, dinner in the bar was ok but the breakfast was disorganised, inefficient and the food was really boring - we did appreciate getting poached eggs though. We understand that COVID adds some challenges but I am very glad we weren't in a hurry to get to meetings in the morning. Next time I'll find somewhere else to have breakfast.

Had a lovely stay in Canberra while away for work

We stayed for only one night and wished we had more time. In the 24 hours we had we saw and did so much that was conveniently located to the Mercure. The room was comfortable and the stay was easy. We are already hoping to plan another stay and would like to experience it in winter when hopefully the wood fire will be burning. Thankyou and see you soon!

Water was leaking from under the wash basin in room 310 when we stayed last Thursday and this was reported to reception. When we returned on Monday night we were allocated the same room and the wash basin was still leaking across the bathroom floor. This night we were moved to a nearby room. The breakfast meal was very good as was the service.

From the moment you walk in the front door your greeted with a smile, all the staff are super friendly and always there to help. The room ( Loft apartment) was very clean and very spacious, the shower was hot and strong.:)

This is the go to pet friendly accommodation in Canberra for us. Its an easy walk to shopping precincts and close to local interest locations. Our dog has access to most parts of the venue and its own run area outside our room. Most importantly the reception staff are very welcoming and helpful from the initial booking to our check out.

Our stay was to celebrate our wedding anniversary and whilst staff friendly and helpful our stay was marred by having to park at times 400 metres from the hotel. We would consider staying again but never when the hotel is hosting an event.

Very small milk in rooms for coffee/tea and the milk wasn’t even in the fridge? Heavy Spider webs on fence in courtyard. Very Small cups and glasses in room for drinks.

Very nice. The room was a great size, with room for a cot that was comfortable and our baby took to it. The look of the room was great. The dinner was very tasty and nice, we got room service. The breakfast was a bit hard to understand in the buffet, wasn’t sure how to access things or what the rules were there but the staff were very friendly

Accommodation great as per usual. Food, beer and service not good as per usual. We say this every time. The rooms are great and the location suits us and that is why we stay there.