Novotel Canberra Hotel 4.5 stars

Customer review rating 4.0/5 14,633 reviews

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ALLSAFE approved hotel

Novotel Canberra
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+ 22 Services
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Room 1

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Hotel extras

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)Paying
  • Boat excursions (Nearby)Paying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
Information message

Hotel location

Novotel Canberra

65 Northbourne Avenue
2601
canberra
australia

Tel: +61262455000

Fax: (+61)2/62455100

Check-in from 14h00

Check out up to 11h00

  • Northbourne Avenue :  Hume Highway Federal

  • Light Rail :  Alinga St

  • By plane

    CANBERRA At 8km / 5 miles

  • By train

    RAILWAY STATION - CANBERRA At 4km / 2.5 miles

GPS :-35.27799, 149.128986

Our accommodations

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of con venient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 King Bed and Balcony

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 King and 1 Double Sofa Bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

FIRST EDITION CANBERRA

Type of cuisine: Regional

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. PLEASE NOTE LIMITED SERVICE CURRENTLY - BREAKFAST, BAR DINNER MENU and BREAKFAST ROOM SERVICE

Lunch

06:00 - 09:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIRST EDITION CANBERRA

Non contractual photo

For those wanting to sit back and relax, the bar serves up a curated menu of spirits and specially crafted cocktails using the finest seasonal ingredients whilst paying homage to local distilleries and tap houses.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 28 people

Find out more

Our guest reviews for
Novotel Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

14,633 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,829 reviews

Awesome stay and well located

Customer review rating 4.0/5

Sarrah B. Couples - 06/08/2020 Confirmed reviews ALL

Best location and lovely staff

An average experience

Customer review rating 4.0/5

Anonymous Business - 05/08/2020 Confirmed reviews ALL

It would have been nice to have bottled watering the room. Air conditioning didn't work very well.

Customer review rating 4.0/5

Arsalan Families - 04/08/2020 Confirmed reviews ALL

My experience with Novotel Canberra was not good at all. The room allocated was not the best, the heating system was not working. It took 3 hrs for reception to sort out and provide another room.The receptionist wanted to provide a portable heater however when i insisted they changed the room. The room had marks on the wall in the room looked like an old building room. No way a five star experience. On second day had to wait to 55 min in the restaurant for the breakfast. Finally one staff member apologized and said they will give some discount. On asking the lady at the counter said she will make the kids meal free (which was free anyway) , on my questioning another person jumped in and said they will cut the restaurant bill in half. Ended up wasting good half of the morning. Not a pleasure experience at all. Novotel needs to work on their customer service and hotel infrastructure. An average 3 star hotel is better than this Disappointed

Ok

Customer review rating 4.0/5

Soula C. K. Families - 04/08/2020 Confirmed reviews ALL

Got charged about $450 Extra just for breakfast when I had pre booked, breakfast every day

Dear Soula K., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can see that you have been refunded on the day of check out and have been charged correctly. If you are still having any issues with your billing please feel free to contact me directly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashley Jensen Assistant Front Office Manager

I used to stay all the time

Customer review rating 4.0/5

Tamara Solo - 03/08/2020 Confirmed reviews ALL

standards were on point, but only 1 towel in the room was annoying. No room service was also annoying, though I understand its hard with covid.

Good Location

Customer review rating 4.0/5

Sanchia Couples - 02/08/2020 Confirmed reviews ALL

Pleasant two night stay for a Canberra weekend. Too busy to enjoy the amenities other that a drink by the fire before heading out for dinner. Friendly and helpful staff

Customer review rating 4.0/5

Dayna B. Friends - 02/08/2020 Confirmed reviews ALL

Fab. Though strange no glasses in room only cups?

good stay

Customer review rating 4.0/5

Anonymous Families - 02/08/2020 Confirmed reviews ALL

experience could be better if the restaurant could be staffed better to meet the needs. if tea cups in the room during covid is safe then basic glasses should also be provided instead of calling for everything. Front desk team was helpfull and efficient.

Well located

Customer review rating 4.0/5

Peter Couples - 02/08/2020 Confirmed reviews ALL

We celebrated our wedding anniversary. We really appreciated the bottle of wine that was given to us on arrival

So so

Customer review rating 4.0/5

Anonymous Couples - 02/08/2020 Confirmed reviews ALL

+service - bed, bathroom

Grate stay

Customer review rating 4.0/5

Andrew Families - 01/08/2020 Confirmed reviews ALL

good parking Good stay Breakfast was ok.....long time waiting for food.... Checking out was a painful.....but all sorted by general manager. Awesome customer service!!!!!!!!!!!!!!!!!

Great location

Customer review rating 4.0/5

David Families - 31/07/2020 Confirmed reviews ALL

Great stay. Ideally located to the city centre shops, restaurants and sights. The pool is the selling point which we used each day after walking round the city.

Centrally located

Customer review rating 4.0/5

P. Families - 28/07/2020 Confirmed reviews ALL

Disappointed. Our room 114 had beautiful big windows that were not only dirty and hard to see out of but the view of the verandah was disgraceful. The verandah itself looked like it hadn’t been attended to in years, it even had a broken pot that was laying over on its side. To add to the disappointment, once you stepped out of the room in the hallway it smelt like an food being cooked. Through the night it began to rain and in the corner of the room there must have been a pipe outside that was extremely noisy with water flowing. The restaurant and bar were understaffed and we experience one staff member being verbally abused by a diner at breakfast.

Comfortable stay

Customer review rating 4.0/5

Natasha Families - 28/07/2020 Confirmed reviews ALL

A comfortable stay with all basic amenities provided. A decent size room for a family of 2 adults and 2 young kids. Well located with transport nearby and city centre a few minutes walk from the hotel. Cooperative and helpful staff.

Good location, delicious food

Customer review rating 4.0/5

Kathy V. Families - 27/07/2020 Confirmed reviews ALL

Centrally located, within walking distance to civic centre. Rooms and furnitire are very dated and needs renovation. Heated pool is nice. The big breakfast served at the restaurant is very good which made our stay well worth it. Staff are very helpful.

Great stay during a difficult season (Covid restrictions)

Customer review rating 4.0/5

Josh Families - 27/07/2020 Confirmed reviews ALL

Good rooms, great location, the staff accommodated us well during our stay. The booking process was a bit cumbersome and in the end, they had booked an extra room that we didn't need. It was disappointing not to have the spa and sauna available. The chlorine in the pool was too strong and hurt all our kid's eyes. Breakfast service was a bit slow but ultimately was very good considering they weren't able to do the buffet.

Well located

Customer review rating 4.0/5

J R. Families - 27/07/2020 Confirmed reviews ALL

Dining was good, especially our dinner. Staff were friendly

Canberra secret resort

TripAdvisor rating 4.0/5

JohnRyanire 27/07/2020 TripAdvisor review

Novotel Canberra is a well posiitoned hotel with all the comforts you need. The happy hour at the bar 4 to 6, for $6 drinks is pretty cool. And the hotel was reasonably quiet at this time, even though we we're at I'll in school holidays.

Excellent location

Customer review rating 4.0/5

Heidi Couples - 26/07/2020 Confirmed reviews ALL

The staff were friendly accomadating. Rooms and amenities were comfortable and clean. A pleasant experience all round. Thank you.

Good position

Customer review rating 4.0/5

Joe Couples - 26/07/2020 Confirmed reviews ALL

OK, rooms a bit dated but spacious

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