Novotel Canberra 4.5 stars

Customer review rating (ALL Rating) 3.9/5 3,552 reviews

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65 Northbourne Avenue, 2601 CANBERRA, Australia

Description

Hotel extras

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym. In room yoga channel.

Our accommodation(s)

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Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

Telephone
Fax +61 2 6245 5100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  3,552 reviews

TripAdvisor Rating  3.5/5  4,032 reviews

Great stay!

TripAdvisor rating 5.0/5

jbl626 TripAdvisor review

I had a comfortable stay in this hotel. I certainly like to sit in the yellow chair in the room! The housekeeper was also diligent and the room was cleaned very efficiently everyday when I was there. The hotel is also in a wonderful location in the city centre.

Good location and room

Customer review rating 4.0/5

Johnb Solo - Confirmed reviews ALL

Comfortable stay, tidy room, did not receive gift, but received drink voucher

Dear John B., We very much appreciate your comments regarding your stay at the Novotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently implementing new policies to ensure that our members are recognised appropriately, and we apologise for having missed your gift this time. In the future we will ensure this does not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aure Guest Experience

Ok

Customer review rating 3.0/5

Peter L. Families - Confirmed reviews ALL

Everything was ok, except the dead cricket laying near the bathroom the entire time. Yes, I could have picked it up but cleaners were in my room and still left it laying there.

Dear Peter L., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback regarding the cricket has been shared with our housekeeping manager to address with the room attendants who should have noticed the insect before letting us check you in. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aure Guest Experience

Disappointing

Customer review rating 1.5/5

Gb Couples - Confirmed reviews ALL

For a hotel that advertises itself as "Canberra's premium hotel", the reality was very different. The rooms had very old fixtures with lots of visible dust in the vents and along the skirtings. It was obvious that rooms were not thoroughly cleaned. The restaurant staff at dinner were more interested in serving staff having drinks than customers. The meal was OK but When I asked for cracked pepper, I was advised the restaurant didn't have any. Breakfast sevice was no better with staff not clearing plates. The only good point was the pool and spa. Overall, the hotel needs a lot of work. I feel this won't be new information to management.

Comfortable stay

Customer review rating 3.5/5

Brodie Families - Confirmed reviews ALL

Was reasonable, but definitely not exceptional. Room appeared mostly clean but the sunlight revealed plenty of dust. The staff in the restaurant were not overly happy. Attention to detail could be improved. Pool was great.

Dear Brodie B., We very much appreciate your comments regarding your stay at the Novotel Canberra. It is always a pleasure to receive positive feedback. We are delighted to hear that our pool was enjoyable for you. Your feedback regarding the staff demeanor will be shared with our management team for review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aure Guest Experience

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Other web-users rate our hotel

  • 1,640 reviews 7.5/10 Location
  • 2,260 reviews 5/10 Room
  • 1,726 reviews 7.4/10 Service
  • 28 reviews 5.3/10 WiFi
  • 862 reviews 5/10 Comfort
  • 810 reviews 4.4/10 Cleanliness
  • 600 reviews 3.9/10 Amenities
  • 591 reviews 2.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.