Novotel Canberra 4.5 stars

Customer review rating (ALL Rating) 3.7/5 3,364 reviews

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Description

Hotel extras

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa and gym.

Our accommodation(s)

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Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FIRST EDITION CANBERRA

Taste Canberra like a local with seasonal menus, showcasing the best and freshest local produce sourced within Australia's capital and surrounds. Located on level 1, overlooking city streets, First Edition is open for Breakfast and Dinner everyday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  3,364 reviews

Customer review rating 5.0/5

Roslynn M. Solo - Confirmed reviews ALL

Satisfactory

Dear Roslynn, Thank you for taking the time to share your outstanding feedback following your recent stay at Novotel Canberra. We are thrilled to see that you had a completely satisfying experience, and that every aspect—from your accommodation and breakfast to the service provided by our team—met your expectations so perfectly. It’s wonderful to know that our commitment to cleanliness, sustainability, and guest satisfaction resonated with you. We also greatly appreciate your loyalty as a Gold member of the Accor Live Limitless programme and your strong recommendation of both our hotel and the programme. Your kind words will be shared with the team—they will be delighted to hear how much you enjoyed your stay. We look forward to welcoming you back again soon for another exceptional visit. Warm regards, Ali Mair General Manager Novotel Canberra

Customer review rating 5.0/5

Greg H. Business - Confirmed reviews ALL

Really enjoyed my stay here. Amazing location, great facilities

Dear Greg, Thank you for taking the time to share your fantastic feedback following your recent business stay at Novotel Canberra. We’re thrilled to hear that you enjoyed our central location, excellent facilities, and that our team contributed positively to your stay. We also appreciate your understanding regarding the check-in terminal issue and are pleased our front desk team was able to assist promptly. Your loyalty as a Classic member of the Accor Live Limitless programme and your high recommendation mean a great deal to us. We look forward to welcoming you back for another seamless and enjoyable experience. Warm regards, Ali Mair General Manager Novotel Canberra

Customer review rating 5.0/5

Christopher R. Families - Confirmed reviews ALL

Staff were very courteous. The room had everything we needed. Great having a convenience store downstairs too.

Dear Christopher, Thank you for taking the time to share your wonderful feedback following your recent family stay at Novotel Canberra. We’re delighted to hear that our central location, well-appointed rooms, courteous team, and the convenience of the store downstairs all contributed to a great stay. It’s also wonderful to know that you appreciated our breakfast selection and sustainability efforts. Your loyalty as a Classic member of the Accor Live Limitless programme and your willingness to recommend us mean a great deal. We look forward to welcoming you and your family back to Novotel Canberra in the near future. Warm regards, Ali Mair General Manager Novotel Canberra

Customer review rating 2.0/5

K. W. K. Business - Confirmed reviews ALL

No soap in the shower, did not receive rewards points even after the Receptionist said it had been fixed.

Customer review rating 3.0/5

Stephen R. Business - Confirmed reviews ALL

Seemed overpriced for such an aged hotel. Was close to my office, hence the choice but the cost was not worth it and would not stay there again considering the cheaper alternatives that are only a few extra minutes walk. Parking was crazy expensive considering I was a guest at the hotel.

Dear Stephen, Thank you for taking the time to share your feedback regarding your stay at Novotel Canberra. We’re glad our location was convenient for your needs, but we’re very sorry to hear that other aspects of your stay did not meet your expectations. We appreciate your honest comments regarding the room condition, check-in experience, and parking costs. Your feedback is valuable and will be shared with our team as we continue to review and improve our offerings and guest experience. We understand your decision to explore other options in the future, but we hope you might consider staying with us again to see the improvements we’re making. Thank you again for your review. Warm regards, Ali Mair General Manager Novotel Canberra

Other web-users rate our hotel

  • 1,897 reviews 7.4/10 Location
  • 2,362 reviews 5.2/10 Room
  • 1,850 reviews 6.6/10 Service
  • 30 reviews 4/10 WiFi
  • 905 reviews 5.8/10 Comfort
  • 903 reviews 4.2/10 Cleanliness
  • 702 reviews 6.6/10 Breakfast
  • 686 reviews 3.6/10 Amenities

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