Novotel Canberra 4.5 stars

Name: Novotel Canberra Hotel | Central Canberra Location | ALL - ALL
Address: 65 Northbourne Avenue, CANBERRA, 2601, AU
Telephone: +61262455000
Rating: 3.7

Customer review rating (ALL Rating) 3.7/5 3,294 reviews

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65 Northbourne Avenue, 2601 CANBERRA, Australia

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Novotel Canberra

Hotel that makes every moment matter

Novotel Canberra is Canberra's premium CBD hotel boasting an unrivaled location in the heart of the city. Perfectly positioned within easy reach of many of Canberra's best restaurants, bars and shops. Guests will enjoy our spacious rooms, superior service, superb dining experiences at First Edition restaurant, excellent health and well-being facilities including our heated indoor pool, spa, and gym.

From art galleries, museums, to sports arenas and family entertainment, Canberra is a fascinating city with ample to offer visitors. Guests travelling on business or visiting in leisure can find the ideal base in Novotel Canberra. With a central location , this excellent Canberra hotel is within easy reach of many of the city's top attractions, including the Australian Institute of Sport, Questacon, the National Gallery of Australia, Parliament House, Stromlo Forrest Park and Canberra Stadium.

Providing excellent access to Canberra and its surrounds, Novotel Canberra is within easy reach of many of Canberra's best restaurants, bars and shops, as well as the city's major attractions, which include Parliament House, NMA and Lake Burley Griffin

On behalf of the entire team, I am delighted to welcome you to Novotel Canberra. Whether you are here for business or leisure, we are committed to making your stay with us a wonderful experience. We look forward to seeing you in Canberra. - Alison Mair

Alison Mair, Hotel Management

Hotel extras

1 km to Lake Burley Griffin, 3 km to Parliament House
286 spacious rooms and suites centrally located in the vibrant city centre
Complimentary WiFi, large work space, flat-screen TV
Eat like a local at First Edition Restaurant & Bar serving an array of local produce
Health & Wellbeing facilities - indoor heated pool, spa and gym.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room 2 Double Beds

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)

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Room

Standard Room 1 King Bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Room 1 King Bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

Standard Room 1 King Bed and Balcony

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Room

Executive Room 1 King and 1 Double Sofa Bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

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Room

Accessible Room with 1 Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Suite

King Suite with Balcony

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

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Apartment

1 Bedroom Apartment 1 King Bed

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

Accessible Room with 1 Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

+61 2 6245 5000

+61 2 6245 5100

RAILWAY STATION - CANBERRA

Railway station

Access: 4 km / 2.5 mi 10 min drive

CANBERRA CASINO

Casino

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

CANBERRA VISITORS CENTRE

Tourist attraction

Access: 1 km / 0.83 mi 15 min walk / 5 min drive

CANBERRA MUSEUM

Museums

Access: 1 km / 0.63 mi 10 min walk / 3 min drive

PARLIAMENT HOUSE

Other attractions

Access: 1.5 km / 0.93 mi 45 min walk / 10 min drive

NATIONAL MUSEUM OF AUSTRALIA

Museums

Access: 1.5 km / 0.93 mi 40 min walk / 8 min drive

HIGH COURT OF AUSTRALIA

Historic monument

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

Questacon

Tourist attraction

Access: 2 km / 1.24 mi 30 min walk / 5 min drive

NATIONAL BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.25 mi 20 min walk / 3 min drive

NATIONAL GALLERY OF AUSTRALIA

Museums

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

AUSTRALIAN WAR MEMORIAL

Historic monument

Access: 3 km / 1.86 mi 20 min walk / 5 min drive

Taxi

4.28 € 7 AUD

Australian Institute of Sport

Sports centre

Access: 10 km / 6.25 mi 10 min drive

TIDBINBILLA NATURE RESERVE

Botanical gardens

Access: 45 km / 27.96 mi 1 hrs drive

THREDBO

Ski area

Access: 160 km / 100 mi 2 hrs 30 min drive

LAKE BURLEY GRIFFIN - COMM. PARK

Lake

Access: 1 km / 0.62 mi 30 min walk / 5 min drive

Canberra Centre

Shopping centre/mall

Access: 500 m / 500 mi 5 min walk

Braddon

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

FIRST EDITION CANBERRA

Taste Canberra like a local with seasonal menus, showcasing the best and freshest local produce sourced within Australia's capital and surrounds. Located on level 1, overlooking city streets, First Edition is open for Breakfast and Dinner everyday.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 230 m² / 2475 sq ft
Maximum seats capacity: 220
Maximum capacity for banquets: 152

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.7/5 3,294 reviews

Ping Y. Business - 6/17/2026 Confirmed reviews ALL

I recently stayed at the Novotel Canberra, and I can confidently say it was the most unpleasant experience I have ever had at an Accor property. Several major issues made my stay incredibly uncomfortable: • Freezing Room & No Amenities: The room was extremely cold, and there were no extra blankets provided in the room to help combat the drop in temperature. • Complete Lack of Service: When I attempted to call room service to resolve the issue and request a blanket, no one answered the phone. The total lack of responsiveness and service was incredibly frustrating. • Disturbed Sleep: To make matters worse, there was a light in the hallway that stayed on constantly, leaking into the room and making it very difficult to get a proper night's rest. As a platinum member the Accor network, I expect a basic level of comfort and customer service, both of which were completely absent during this stay. I would not recommend this property in its current state, and I hope management takes immediate steps to address their staff responsiveness and room comfort.

Tara M. Couples - 6/17/2026 Confirmed reviews ALL

Overall disappointing. Unprofessional. Lack of greeting/welcome on arrival and on leaving didn’t ask anything about our stay. Even if we enjoyed our stay! I advised the express checkout was charging $46 when we had not incurred any expenses and was told that was an internal charge and to disregard. I’m sure others would have possibly paid without question. No sauce with the sticky date pudding. Wine bottle left on table when ordered a glass only. Lifts smelt strongly of body odour. QR codes on bar tables had no wine options listed, then told by bar staff that they don’t use them anyway. Typos in the menu. Woke each day to large bins being emptied by truck behind the hotel. The positive was that the room was clean. Expected more after staying at other Novotel hotels. I wouldn’t return. I would try an alternate in the accor chain.

Steven W. Business - 6/16/2026 Confirmed reviews ALL

Les J. H. Couples - 6/16/2026 Confirmed reviews ALL

Ian B. R. Solo - 6/15/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

1,933 reviews 7.5/10 Location
2,372 reviews 5.1/10 Room
1,863 reviews 6.7/10 Service
30 reviews 3.1/10 WiFi
943 reviews 4.1/10 Cleanliness
910 reviews 5.9/10 Comfort
725 reviews 6.7/10 Breakfast
669 reviews 3.7/10 Amenities

374 reviews 7.1/10 Location
477 reviews 4.9/10 Room
427 reviews 6.2/10 Service
212 reviews 4.6/10 Cleanliness
179 reviews 5.2/10 Comfort
178 reviews 5.8/10 Breakfast
147 reviews 5.9/10 Value
139 reviews 4.4/10 Amenities

219 reviews 8.3/10 Location
482 reviews 4.6/10 Room
341 reviews 7.1/10 Service
12 reviews 2.8/10 WiFi
168 reviews 3.4/10 Cleanliness
159 reviews 5.4/10 Comfort
137 reviews 2.1/10 Vibe
115 reviews 3.6/10 Amenities

180 reviews 7.1/10 Location
259 reviews 5.9/10 Room
244 reviews 7.6/10 Service
91 reviews 4.5/10 Cleanliness
72 reviews 6.1/10 Breakfast
60 reviews 3.4/10 Amenities
55 reviews 4.4/10 Value
49 reviews 2.1/10 Vibe

53 reviews 8.6/10 Location
74 reviews 6.6/10 Room
64 reviews 6.8/10 Service
26 reviews 4.7/10 Cleanliness
17 reviews 2/10 Vibe
16 reviews 4/10 Amenities
14 reviews 6.6/10 Breakfast
14 reviews 5.8/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

The Novotel Canberra is located at 65 Northbourne Avenue, 2601 Canberra, Australia, in the heart of the city's vibrant CBD. You can reach us from the Canberra Railway Station, which is a 10-minute drive away. We are conveniently situated within walking distance of several attractions:

Canberra Centre: 5-minute walk
Braddon district: 5-minute walk
Canberra Casino: 5-minute walk
Canberra Museum: 10-minute walk

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at the Novotel Canberra is from 02:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Canberra regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.