Novotel Canberra 4.5 stars

Customer review rating (ALL Rating) 3.8/5 3,402 reviews

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65 Northbourne Avenue, 2601 CANBERRA, Australia

Description

Hotel extras

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym.

Our accommodation(s)

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Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

Telephone
Fax +61 2 6245 5100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FIRST EDITION CANBERRA

Taste Canberra like a local with seasonal menus, showcasing the best and freshest local produce sourced within Australia's capital and surrounds. Located on level 1, overlooking city streets, First Edition is open for Breakfast and Dinner everyday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,402 reviews

TripAdvisor Rating  3.7/5  4,071 reviews

Tired & in need of refurbishment

TripAdvisor rating 2.0/5

CrippAdvisor TripAdvisor review

We have stayed here dozens of times over the years. The Novotel Canberra is in a great location, lots of good places to eat close by & rooms were OK. Now in 2025 the place is run down & in need of a refurbishment. Worn dirty carpet, old saggy mattresses & out of date decor. On top of that the toilet in our “accessible” room was dangerous, it was literally coming away from the floor. In an example of not understanding whaat “accessible” means, the soap/shampoo dispensers are out of reach of the shower bench! We were charmed by 2 delightful stars in the bar - Mia & Yash. Just fantastic hospitality professionals. Unfortunately as Accor members they could only offer us garbage win for our (un)welcome drink - penny pinching at it’s worst. Time to find a new place to stay in Canberra.

Customer review rating 0.5/5

Maria C. G. Business - Confirmed reviews ALL

Double charge parking different from the invoice or any information and its been 3 months and no update yet

Customer review rating 3.0/5

Renato Z. Business - Confirmed reviews ALL

Staff was very good and helpful. Facilities and amenities very good, breakfast also. The issue was access to wifi (cell and laptop), which caused me a lot of problems. Even though reception team tried to help, IT team claimed no problem existed. Yet, after coming in reception or restaurant area, wifi would work perfectly. Very frustrating considering I had to use premises at the ground floor to make a business activities.

Dear Renato, Thank you for staying at Novotel Canberra and for sharing your feedback. We’re pleased to hear that you found our staff helpful and enjoyed the facilities and breakfast. We do note your frustration with the WiFi access in your room. While the connection works well in reception and restaurant areas, we understand how inconvenient this was for your business needs and will review this to improve connectivity throughout the hotel. Kind regards, Ali Mair General Manager

Customer review rating 5.0/5

Rebecca J. Business - Confirmed reviews ALL

Stayed two nights, the room was clean and comfortable. We enjoyed use of the Jacuzzi, restaurant and bar. Staff were friendly and helpful.

Dear Rebecca, Thank you for staying at Novotel Canberra and for your 10 rating. We’re delighted you enjoyed our location, facilities, and the service provided by our team. It’s wonderful to hear you had a comfortable stay and were able to enjoy the Jacuzzi, restaurant, and bar. We look forward to welcoming you back soon. Kind regards, Ali Mair General Manager

Customer review rating 5.0/5

Gareth P. Solo - Confirmed reviews ALL

First time I’ve stayed at the hotel and really enjoyed it. Had a room with a balcony which gave me some great views. The location is excellent for getting around the city

Dear Gareth, Thank you for staying at Novotel Canberra and for your 10 rating. We’re delighted you enjoyed your first stay with us, especially the balcony views and our central location. We look forward to welcoming you back for another enjoyable visit. Kind regards, Ali Mair General Manager

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Other web-users rate our hotel

  • 1,801 reviews 7.4/10 Location
  • 2,272 reviews 5.3/10 Room
  • 1,790 reviews 7/10 Service
  • 27 reviews 4.4/10 WiFi
  • 856 reviews 4.3/10 Cleanliness
  • 851 reviews 5.8/10 Comfort
  • 662 reviews 3.8/10 Amenities
  • 652 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.