Novotel Canberra 4.5 stars

Customer review rating (ALL Rating) 3.8/5 3,401 reviews

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65 Northbourne Avenue, 2601 CANBERRA, Australia

Description

Hotel extras

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym.

Our accommodation(s)

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Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

Telephone
Fax +61 2 6245 5100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FIRST EDITION CANBERRA

Taste Canberra like a local with seasonal menus, showcasing the best and freshest local produce sourced within Australia's capital and surrounds. Located on level 1, overlooking city streets, First Edition is open for Breakfast and Dinner everyday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,401 reviews

TripAdvisor Rating  3.7/5  4,073 reviews

Front Desk 5 star

TripAdvisor rating 5.0/5

DJ M Families - TripAdvisor review

We were initially assigned to a lower-level room; however, my son expressed a preference for a higher floor. Upon returning to reception, we were promptly assisted with a room change to one featuring a balcony with tables and chairs. We extend our particular gratitude to the team member on duty around 13:00 on Saturday 20th.12 for their exceptional assistance. The reception team provided outstanding support, and the facilities, including the pool, sauna, and location, were excellent. We anticipate returning in the future.

Tired & in need of refurbishment

TripAdvisor rating 2.0/5

CrippAdvisor TripAdvisor review

We have stayed here dozens of times over the years. The Novotel Canberra is in a great location, lots of good places to eat close by & rooms were OK. Now in 2025 the place is run down & in need of a refurbishment. Worn dirty carpet, old saggy mattresses & out of date decor. On top of that the toilet in our “accessible” room was dangerous, it was literally coming away from the floor. In an example of not understanding whaat “accessible” means, the soap/shampoo dispensers are out of reach of the shower bench! We were charmed by 2 delightful stars in the bar - Mia & Yash. Just fantastic hospitality professionals. Unfortunately as Accor members they could only offer us garbage win for our (un)welcome drink - penny pinching at it’s worst. Time to find a new place to stay in Canberra.

Customer review rating 2.0/5

Thomas E. S. E. Business - Confirmed reviews ALL

The room had a weird noise coming through. Every 20 mins it sounded like a rush of air or something was rolling through the hallway. Couldn’t explain it. I thought it may have been the tram but it wasn’t. Parking an absolute rip off

Dear Thomas, Thank you for staying at Novotel Canberra and for sharing your feedback. We understand your frustration with the disturbance in the room and the issues you experienced with parking. While we aim to provide a comfortable and hassle-free stay, it is clear that these aspects did not meet expectations on this occasion. Your comments regarding the noise and parking have been noted and will be reviewed to help improve the guest experience. We appreciate your honest feedback and hope that if you do return, we can provide a more seamless stay. Kind regards, Ali Mair General Manager

Customer review rating 1.5/5

Rojand N. Business - Confirmed reviews ALL

Rooms are run down, and not very clean, terrible shower, no obvious power points in the room.

Customer review rating 0.5/5

Maria C. G. Business - Confirmed reviews ALL

Double charge parking different from the invoice or any information and its been 3 months and no update yet

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Other web-users rate our hotel

  • 1,805 reviews 7.4/10 Location
  • 2,278 reviews 5.3/10 Room
  • 1,794 reviews 7/10 Service
  • 27 reviews 4.2/10 WiFi
  • 867 reviews 4.3/10 Cleanliness
  • 855 reviews 5.8/10 Comfort
  • 662 reviews 3.8/10 Amenities
  • 657 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.