Novotel Canberra Hotel 4.5 stars

TripAdvisor rating 4.0/5 3,765 reviews
Novotel Canberra
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+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 1 km to the lake, 3 km to Parliament House

  • Lots of restaurants and bars nearby

  • WiFi, large work space, flat-screen cable TV

  • All-day drinks and snacks in the stylish bar

  • Fitness centre, spa, sauna, event spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Boat excursions (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Novotel Canberra

65 Northbourne Avenue
2600
canberra
australia

Tel: +61262455000

Fax: (+61)2/62455100

Contact email

Check-in from 14h00

Check out up to 11h00

  • Northbourne Avenue :   Hume Highway Federal

  • By plane

    CANBERRA At 8km / 5 miles

  • By train

    RAILWAY STATION - CANBERRA At 4km / 2.5 miles

GPS :-35.27799, 149.128986

Our accommodations

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of con venient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 King Bed and Balcony

  • Max. number of persons: 2
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 King and 1 Double Sofa Bed

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

FIRST EDITION

Type of cuisine: Bistro

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds, our family-friendly restaurant in Canberra offers a diverse seasonal all-day dining menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIRST EDITION

Photo non contractuelle / Strictly non binding

Bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 28 people

Find out more

Our guest reviews for
Novotel Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

13,814 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,765 reviews

The hotel is well positioned and comfortable.

Customer review rating 4.0/5

Anonymous Couples - 04/12/2019 Confirmed reviews ALL

The staff were pleasant. The parking spaces are too small.

Comfortable

Customer review rating 4.0/5

Jillean W. Families - 04/12/2019 Confirmed reviews ALL

All the staff were efficient and very helpful. The room was comfortable

Good deal and service for Accor members

Customer review rating 4.0/5

Anonymous Solo - 04/12/2019 Confirmed reviews ALL

Room clean and functional although a little tired/dated. First time use of car park - a little hairy given the very tight parks when valet service not operating Very good food in restaurant. Quality of TV picture and range of channels could be better (first-world problem of course...) Friendly and helpful staff. Nice touches for Accor Plus members (e.g. welcome drink, complementary bottles of wine and water) Internet speed not very good (switched to my mobile hotspot)

Friendly and efficient staff.

Customer review rating 4.0/5

B S. Families - 04/12/2019 Confirmed reviews ALL

Very pleased with cleanliness. Restaurant staff and reception staff and cleaners all were pleasant and helpful. Couldn't fault any of our stay.

Mrs

Customer review rating 4.0/5

Daad D. Couples - 04/12/2019 Confirmed reviews ALL

room and service was great

These rooms need updating.

Customer review rating 4.0/5

Jason T. Friends - 04/12/2019 Confirmed reviews ALL

The rooms in this particular Novotel are very tired and in need of an update. I would estimate they have never been updated in the life of the hotel. The floor coverings, curtains, furniture and fittings look dirty and worn out. The exhaust vents are caked with dust and the terrace tiles and furniture were dusty and wobbly. The bar fridge was broken and permanently set on high, freezing and exploding content that hadnt been refreshed for some time. The coffee and tea artefacts were randomly placed on a small bench rather than a cupboard. The air conditioner timed out regularly, including during the night. The first room we occupied had a broken fold out bed, requiring move to a second room.

Dear Jason T., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashley Jensen Assistant Manager Novotel Canberra

Perfect location

Customer review rating 4.0/5

Sharyn Solo - 04/12/2019 Confirmed reviews ALL

Good location in centre of Canberra. Very good gym, swimming pool and spa. The dining room and bar are very pleasant, airy and open.

Great weekend away

Customer review rating 4.0/5

Erika Couples - 03/12/2019 Confirmed reviews ALL

My partner and I stayed at the Novotel Canberra for two nights while we attended a family wedding. We loved that we could park the car and were within easy walking distance to great restaurants and public transport. My partner used the pool and sauna and did not stop talking about the fact that he could order room service to the pool side.

No drama's.

Customer review rating 4.0/5

Joanne H. Business - 03/12/2019 Confirmed reviews ALL

Comfortable and everything I needed.

Efficient and Friendly staff made for a pleasant stay

Customer review rating 4.0/5

Bill C. Solo - 03/12/2019 Confirmed reviews ALL

Pleasant room with excellent facilities. Helpful and friendly staff were happy to assist with queries/issues that I had

Good but not amazing

Customer review rating 4.0/5

Corey Business - 03/12/2019 Confirmed reviews ALL

I enjoyed the stay, although there were a few minor problems with the room.

There were problems with the door locks

Customer review rating 4.0/5

Paul M. Couples - 03/12/2019 Confirmed reviews ALL

Every part of the stay was good part from the door entry

Customer review rating 4.0/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

Interesting room but would not like it again ... opposite elevators, right near novotel sign making room bright at night and a little dusty smelling. Would have liked $1 breakfast deal we have been getting on recent stays otherwise all good.

enjoyable

Customer review rating 4.0/5

David Solo - 02/12/2019 Confirmed reviews ALL

Good location. Hotel swimming pool are small.

Disappointing.

Customer review rating 4.0/5

Joe D. G. Business - 02/12/2019 Confirmed reviews ALL

Only on the third attempt was I able to gain access to my room. Got sick of going back to Reception to check key. Arranged a wake up call - did not happen.

Dear Giuseppe Di G., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do apologize that your room keys were not working and that you did not receive a wake up call. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashley Jensen Assistant Manager Novotel Canberra

Easy from the start to finish

Customer review rating 4.0/5

Katrina H. Families - 02/12/2019 Confirmed reviews ALL

Everything was as it should be. Easy, seamless. Nothing over the top nothing less than average. Interesting, we all expect so much now. Somehow everyone wants a bigger bang for their buck. We were very happy with the service and the overall accommodation. There was a problem with the pillows. All of them were like rocks.. Hard and uncomfortable for us all. It did make for us all to complain to each other and throw the pillows around to not find one that suited. Pls throw them all out- room 344 or 433 not sure now.

Good

Customer review rating 4.0/5

Chris Business - 02/12/2019 Confirmed reviews ALL

Nice room

One night Bussiness trip

Customer review rating 4.0/5

Alfonso J. I. Business - 02/12/2019 Confirmed reviews ALL

The room was nice, facilities also with a nice pool. The staff was really supportive and helpful.

A little disappointing

Customer review rating 4.0/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Unfortunately we found the hotel cleanliness a lot to be desired. The hospitality staff were very good.

Dear Sharyn O., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I would like to thank you for your compliments regarding our staff. We take great pride in the people we have serving our guests each day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashley Jensen Assistant Manager Novotel Canberra

Not satisfied

Customer review rating 4.0/5

Anthony Business - 02/12/2019 Confirmed reviews ALL

overall i was a little put off by the room set, having the basin overlooking the bed in the room. there was no communication on what prices were for mini bar purchases, i used 2 bottles of water as i thought they were complimentary only to be called on the evening i had checked out to be advised i was being charged. i felt this was quite rude & i could have been asked when i checked out of the room in the morning.

Dear Anthony M., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you book Novotel Canberra in the future, please feel free to contact me directly so I can ensure you are allocated a different style of room in which the bathroom is in one room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashley Jensen Assistant Manager Novotel Canberra
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