Novotel Canberra 4.5 stars

Name: Novotel Canberra Hotel | Central Canberra Location | ALL - ALL
Address: 65 Northbourne Avenue, CANBERRA, 2601, AU
Telephone: +61262455000
Rating: 3.7

Customer review rating (ALL Rating) 3.7/5 3,267 reviews

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65 Northbourne Avenue, 2601 CANBERRA, Australia

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Novotel Canberra

Hotel that makes every moment matter

Novotel Canberra is Canberra's premium CBD hotel boasting an unrivaled location in the heart of the city. Perfectly positioned within easy reach of many of Canberra's best restaurants, bars and shops. Guests will enjoy our spacious rooms, superior service, superb dining experiences at First Edition restaurant, excellent health and well-being facilities including our heated indoor pool, spa, and gym.

From art galleries, museums, to sports arenas and family entertainment, Canberra is a fascinating city with ample to offer visitors. Guests travelling on business or visiting in leisure can find the ideal base in Novotel Canberra. With a central location , this excellent Canberra hotel is within easy reach of many of the city's top attractions, including the Australian Institute of Sport, Questacon, the National Gallery of Australia, Parliament House, Stromlo Forrest Park and Canberra Stadium.

Providing excellent access to Canberra and its surrounds, Novotel Canberra is within easy reach of many of Canberra's best restaurants, bars and shops, as well as the city's major attractions, which include Parliament House, NMA and Lake Burley Griffin

On behalf of the entire team, I am delighted to welcome you to Novotel Canberra. Whether you are here for business or leisure, we are committed to making your stay with us a wonderful experience. We look forward to seeing you in Canberra. - Alison Mair

Alison Mair, Hotel Management

Hotel extras

1 km to Lake Burley Griffin, 3 km to Parliament House
286 spacious rooms and suites centrally located in the vibrant city centre
Complimentary WiFi, large work space, flat-screen TV
Eat like a local at First Edition Restaurant & Bar serving an array of local produce
Health & Wellbeing facilities - indoor heated pool, spa and gym.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room 2 Double Beds

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)

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Room

Standard Room 1 King Bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Room 1 King Bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

Standard Room 1 King Bed and Balcony

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Room

Executive Room 1 King and 1 Double Sofa Bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

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Room

Accessible Room with 1 Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Suite

King Suite with Balcony

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

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Apartment

1 Bedroom Apartment 1 King Bed

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

Accessible Room with 1 Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Hotel location

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

+61 2 6245 5000

+61 2 6245 5100

RAILWAY STATION - CANBERRA

Railway station

Access: 4 km / 2.5 mi 10 min drive

CANBERRA CASINO

Casino

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

CANBERRA VISITORS CENTRE

Tourist attraction

Access: 1 km / 0.83 mi 15 min walk / 5 min drive

CANBERRA MUSEUM

Museums

Access: 1 km / 0.63 mi 10 min walk / 3 min drive

PARLIAMENT HOUSE

Other attractions

Access: 1.5 km / 0.93 mi 45 min walk / 10 min drive

NATIONAL MUSEUM OF AUSTRALIA

Museums

Access: 1.5 km / 0.93 mi 40 min walk / 8 min drive

HIGH COURT OF AUSTRALIA

Historic monument

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

Questacon

Tourist attraction

Access: 2 km / 1.24 mi 30 min walk / 5 min drive

NATIONAL BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.25 mi 20 min walk / 3 min drive

NATIONAL GALLERY OF AUSTRALIA

Museums

Access: 2 km / 1.24 mi 45 min walk / 10 min drive

AUSTRALIAN WAR MEMORIAL

Historic monument

Access: 3 km / 1.86 mi 20 min walk / 5 min drive

Taxi

4.24 € 7 AUD

Australian Institute of Sport

Sports centre

Access: 10 km / 6.25 mi 10 min drive

TIDBINBILLA NATURE RESERVE

Botanical gardens

Access: 45 km / 27.96 mi 1 hrs drive

THREDBO

Ski area

Access: 160 km / 100 mi 2 hrs 30 min drive

LAKE BURLEY GRIFFIN - COMM. PARK

Lake

Access: 1 km / 0.62 mi 30 min walk / 5 min drive

Canberra Centre

Shopping centre/mall

Access: 500 m / 500 mi 5 min walk

Braddon

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

FIRST EDITION CANBERRA

Taste Canberra like a local with seasonal menus, showcasing the best and freshest local produce sourced within Australia's capital and surrounds. Located on level 1, overlooking city streets, First Edition is open for Breakfast and Dinner everyday.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 230 m² / 2475 sq ft
Maximum seats capacity: 220
Maximum capacity for banquets: 152

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.7/5 3,267 reviews

Nick K. Families - 7/26/2026 Confirmed reviews ALL

Dear Nick, Thank you for taking the time to share your feedback following your recent family stay at Novotel Canberra. I am very sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the availability of pillows and towels, difficulty contacting reception, the elevator issues, and the condition and availability of our leisure facilities. These concerns are certainly not the level of service and comfort we aim to provide for our guests. Your comments regarding the elevators and pool and spa facilities have been shared with our Maintenance and Operations teams for review. We will also review our service processes to ensure guests are able to receive assistance promptly when required. We appreciate your honest feedback, as it helps us identify areas where we can improve. We sincerely regret that your stay did not provide the value and experience you expected, and we hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience. Kind regards, Ryan Bui Duty Manager Novotel Canberra

Paul W. Couples - 7/26/2026 Confirmed reviews ALL

Dear Paul, Thank you for taking the time to share your feedback following your recent stay at Novotel Canberra. I am sorry to hear that your experience did not meet your expectations. We appreciate you bringing your concerns regarding parking, arrival experience, breakfast, room facilities, and our pool area to our attention. We understand the frustration caused by limited parking availability and the challenges this can create upon arrival. Due to our central city location, on-site parking is limited, and we continue to review ways to improve the experience and communication around available options. Your comments regarding breakfast service, food quality, cleanliness, shower performance, and the pool environment have been shared with the relevant teams for review and follow-up. These areas are important parts of the guest experience, and we appreciate your honest feedback. Thank you also for your loyalty as an ALL Classic member. We regret that your stay did not reflect the experience we aim to provide and hope to have the opportunity to welcome you back in the future and provide a more enjoyable visit. Kind regards, Ali Mair General Manager

Nicholas E. Families - 7/26/2026 Confirmed reviews ALL

Dear Nicholas, Thank you for your feedback. We sincerely apologise that your privacy was not respected when the Do Not Disturb sign was displayed. We also regret the confusion caused when only one bed was made and the inconvenience of your room key no longer working upon your return. This is not the standard of service we strive to provide. Your comments have been shared with our Housekeeping and Front Office teams to prevent similar incidents from occurring in the future. Thank you for bringing this to our attention. Kind regards, Saksham Suri Duty Manager

Kylie F. Business - 7/25/2026 Confirmed reviews ALL

Dear Kylie, Thank you for taking the time to share your wonderful feedback following your recent business stay at Novotel Canberra. We are delighted to hear that you had such a positive experience with our team, particularly Jamila and our Functions team. Your kind words about their organisation, warmth, attention to detail, and commitment to ensuring everything was up to standard are greatly appreciated. We will be sure to share your recognition with Jamila and the wider team. We also appreciate your feedback regarding our guest rooms. We understand the importance of providing comfortable and modern accommodation, and your comments will assist us as we continue to look for opportunities to enhance the guest experience. Thank you again for your recommendation and for recognising the efforts of our team. We look forward to welcoming you back to Novotel Canberra in the future. Kind regards, Ali Mair General Manager

Martin J. Couples - 7/25/2026 Confirmed reviews ALL

Dear Martin, Thank you for sharing your feedback. We are delighted that you enjoyed our central location and spa facilities. However, we are sorry to hear that the overall condition of the hotel did not meet your expectations. We understand your concerns regarding the aging appearance of some areas and appreciate your honest comments. Feedback such as yours is valuable as we continue to plan improvements for our guest facilities. Thank you for bringing these matters to our attention. Kind regards, Saksham Suri Duty Manager

Web-users rating

Other web-users rate our hotel

1,933 reviews 7.2/10 Location
2,360 reviews 5.1/10 Room
1,878 reviews 6.6/10 Service
26 reviews 3.3/10 WiFi
949 reviews 4.1/10 Cleanliness
916 reviews 5.5/10 Comfort
726 reviews 6.4/10 Breakfast
673 reviews 3.5/10 Amenities

371 reviews 6.5/10 Location
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212 reviews 4.3/10 Cleanliness
179 reviews 4.6/10 Comfort
173 reviews 5.4/10 Breakfast
158 reviews 4.4/10 Food
150 reviews 5.2/10 Value

208 reviews 8.3/10 Location
467 reviews 4.7/10 Room
335 reviews 7/10 Service
10 reviews 3/10 WiFi
162 reviews 5/10 Comfort
161 reviews 3.5/10 Cleanliness
134 reviews 2.2/10 Vibe
113 reviews 3.4/10 Amenities

180 reviews 7.2/10 Location
266 reviews 5.8/10 Room
250 reviews 7.5/10 Service
95 reviews 4.6/10 Cleanliness
76 reviews 5.9/10 Breakfast
58 reviews 3/10 Amenities
54 reviews 4.5/10 Value
53 reviews 2.1/10 Vibe

55 reviews 8/10 Location
79 reviews 6.7/10 Room
66 reviews 7.7/10 Service
28 reviews 4.6/10 Cleanliness
18 reviews 3.8/10 Amenities
17 reviews 2.1/10 Vibe
15 reviews 6.3/10 Breakfast
15 reviews 5.6/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

The Novotel Canberra is located at 65 Northbourne Avenue, 2601 Canberra, Australia, in the heart of the city's vibrant CBD. You can reach us from the Canberra Railway Station, which is a 10-minute drive away. We are conveniently situated within walking distance of several attractions:

Canberra Centre: 5-minute walk
Braddon district: 5-minute walk
Canberra Casino: 5-minute walk
Canberra Museum: 10-minute walk

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at the Novotel Canberra is from 02:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Canberra regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.