ibis Budget Sheffield Centre St Marys Gate

Customer review rating (ALL Rating) 4.1/5 803 reviews

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Velocity Tower, 10A St Marys Gate, S1 4LR SHEFFIELD, United Kingdom

Description

Hotel extras

  • Smart, clean and peaceful two-star hotel in Sheffield city centre

  • The perfect base for universities visits

  • Walking distance to The Crucible

  • Walking distance to Ponds Forge International Sports Centre

  • 24h Bar and Snacks for Guests

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Triple

Photo out of - Triple

With a double bed and a single pull-down bed, triple rooms are perfect for groups of friends or couples travelling with a child. Soft colours and clean lines make them feel like a home away from home the perfect base from which to explore the city.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 3 pers. max
  • 12 m² / 129 sq ft
See availabilities

Accessible double rooms are a great choice for anyone with additional needs. Expect wheelchair turning space, alarm cords, a wheel-in shower, bathroom grab rails and an accessible bed to make your stay in Sheffield city centre very comfortable.

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Budget Sheffield Centre St Marys Gate

Velocity Tower, 10A St Marys Gate
S1 4LR SHEFFIELD
United Kingdom

GPS:53.373743, -1.477384

Telephone
Fax +440000000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 126 rooms
  • 6 rooms for people with reduced mobility
  • 24 family rooms
  • 126 non-smoking rooms

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 9 GBP 9 GBP Per day

CHILL

Photo out of - CHILL

Chill 10 is a contemporary, colourful cafe serving everything from freshly made pizza to barista coffee, plus a range of alcoholic and non-alcoholic drinks. So whether you are having a light bite or something more substantial, Chill has got you covered.

Cooking style
Cafe
Capacity
35
Accessibility
Accessible service
S1 4LR Sheffield, United Kingdom
Telephone +44 114 350 4050

Other informations

Services

  • Wheelchair access
  • Pet allowed
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Chill 10 is a contemporary, colourful cafe serving everything from freshly made pizza to barista coffee, plus a range of alcoholic and non-alcoholic drinks. So whether you are having a light bite or something more substantial, Chill has got you covered.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  803 reviews

Customer review rating 3.5/5

Aliya P. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed a quiet stay, appreciated our breakfast, and found our staff friendly and welcoming. However, we sincerely apologise for the discomfort caused by the bed and for the lack of suitable seating in your room. We understand how important a comfortable bed and a proper chair are, especially when you need to work during your stay. Your comments have been noted and will be shared with the relevant team for review. We appreciate your feedback, as it helps us identify areas where we can improve our guests' experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind Regards, Ibis Team

Customer review rating 4.0/5

Jennifer L. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your lovely feedback. We are delighted to hear that you enjoyed our convenient location, found the hotel clean and comfortable, and felt that we offered great value for money. Your kind words are greatly appreciated, and we look forward to welcoming you back to ibis for another enjoyable stay. Kind Regards, Ibis Team

Customer review rating 5.0/5

Andrew C. Business - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that everything was great from start to finish and that we continue to meet your expectations. Your kind words mean a lot to our team and motivate us to keep delivering excellent service. We look forward to welcoming you back to ibis for another fantastic stay. Kind Regards, Ibis Team

Customer review rating 2.0/5

Cheneen W. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found the bed extremely comfortable and appreciated the breakfast options available. However, we sincerely apologise that several aspects of your stay did not meet your expectations. We are sorry for the inconvenience caused by the faulty toilet mechanism and the need to move rooms. We also regret that the service you received did not feel as warm and welcoming as it should have been. Providing friendly and attentive hospitality is important to us, and we are sorry that this was not reflected in your experience. We appreciate your comments regarding the visibility of our reception area, the availability of our staff, and the breakfast quality, particularly the scrambled eggs and vegetarian options. Your feedback will be shared with the relevant teams so that these areas can be reviewed and improvements considered. Thank you again for your honest feedback. We value your comments and hope to have the opportunity to provide you with a more positive experience on a future visit. Kind Regards, Ibis Team

Customer review rating 1.5/5

Angela M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We sincerely apologise that the discomfort and creaking noise from the bed affected your sleep during your stay. We understand how important a comfortable and restful night's sleep is, and we are sorry that we fell short of your expectations. Please be assured that your comments will be shared with our maintenance team so that the bed can be inspected and the issue addressed. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience in the future. Kind Regards, Ibis Team

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed a quiet stay, appreciated our breakfast, and found our staff friendly and welcoming. However, we sincerely apologise for the discomfort caused by the bed and for the lack of suitable seating in your room. We understand how important a comfortable bed and a proper chair are, especially when you need to work during your stay. Your comments have been noted and will be shared with the relevant team for review. We appreciate your feedback, as it helps us identify areas where we can improve our guests' experience. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind Regards, Ibis Team

Customer review rating 4.0/5

Jennifer L. Friends - Confirmed reviews ALL

Great location, clean and comfortable, and great value

Dear Guest, Thank you for your lovely feedback. We are delighted to hear that you enjoyed our convenient location, found the hotel clean and comfortable, and felt that we offered great value for money. Your kind words are greatly appreciated, and we look forward to welcoming you back to ibis for another enjoyable stay. Kind Regards, Ibis Team

Customer review rating 5.0/5

Andrew C. Business - Confirmed reviews ALL

Great from start to finish

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that everything was great from start to finish and that we continue to meet your expectations. Your kind words mean a lot to our team and motivate us to keep delivering excellent service. We look forward to welcoming you back to ibis for another fantastic stay. Kind Regards, Ibis Team

Customer review rating 2.0/5

Cheneen W. Families - Confirmed reviews ALL

Prices are on par for central-ish Sheffield, but quality-wise, it felt overpriced. My room was cramped, scuffed, and had a broken toilet mechanism that ran continuously. While I was moved to another room, the receptionist seemed totally unbothered by the issue and lacked warm hospitality throughout my stay. The check-in desk is hard to spot (just a laptop on a display unit), and staff were rarely around. On the positive side, the bed was extremely comfortable, and breakfast made decent use of a small space with toast and cereal options—though the scrambled eggs were poor, and asking for a veggie options felt like an inconvenience.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found the bed extremely comfortable and appreciated the breakfast options available. However, we sincerely apologise that several aspects of your stay did not meet your expectations. We are sorry for the inconvenience caused by the faulty toilet mechanism and the need to move rooms. We also regret that the service you received did not feel as warm and welcoming as it should have been. Providing friendly and attentive hospitality is important to us, and we are sorry that this was not reflected in your experience. We appreciate your comments regarding the visibility of our reception area, the availability of our staff, and the breakfast quality, particularly the scrambled eggs and vegetarian options. Your feedback will be shared with the relevant teams so that these areas can be reviewed and improvements considered. Thank you again for your honest feedback. We value your comments and hope to have the opportunity to provide you with a more positive experience on a future visit. Kind Regards, Ibis Team

Customer review rating 1.5/5

Angela M. Couples - Confirmed reviews ALL

Was unable to sleep due to the bed being uncomfortable and every time you moved it would creek

Dear Guest, Thank you for sharing your feedback. We sincerely apologise that the discomfort and creaking noise from the bed affected your sleep during your stay. We understand how important a comfortable and restful night's sleep is, and we are sorry that we fell short of your expectations. Please be assured that your comments will be shared with our maintenance team so that the bed can be inspected and the issue addressed. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience in the future. Kind Regards, Ibis Team

Customer review rating 2.5/5

Urooj A. Solo - Confirmed reviews ALL

One of your reception staff with glassee was very rude or arrogant. She wasn't bother to say hi, good morning and when I said didnt saud morning back.

Customer review rating 3.5/5

Johannes S. Solo - Confirmed reviews ALL

The room design met my needs overall. The actual state of the room was acceptable, but did not impress; the main issues were 1) a non-functioning air-conditioning unit, 2) a tired bed where the mattress was worn so it noticeably sloped into a well towards the edge on one side of the bed, and 3) cleaning seemingly occuring via a quick wipe that leaves wipe marks all over, and leaves mould outgrowth intact (though camouflaged) on the shower grouting. Staff did offer to move me to another room after mentioning issue 1, which I only mentioned so it could be fixed for the next occupant. Issues 2 and 3 are probably not unique to the room, so no point in moving rooms - that seems easier to solve by booking a different hotel. Staff seemed friendly, however when the 'skip the clean'/'do not disturb' door hanger disappeared from my door during the night, I was unable to get front desk staff to understand the issue and provide a new one.

Customer review rating 5.0/5

P. P. Families - Confirmed reviews ALL

Really loved our stay, everything about it was so good, will definitely be back!!

Customer review rating 4.5/5

Yvonne P. Friends - Confirmed reviews ALL

Very pleasant. Had a really good nights sleep.

Customer review rating 3.5/5

Chris R. Friends - Confirmed reviews ALL

Room was basic, but very clean and room at good temperature. Bed comfortable. Hot cooked breakfast was rubbish (no bacon, scrambled eggs awful, sausage v. cheap and tasted of bread filler) but plenty of cold offerings/pastries etc that actually didn't look bad.

Customer review rating 4.5/5

Stuart P. Friends - Confirmed reviews ALL

The room was clean, tidy and functional. It provided everything that we needed for an overnight stay. The breakfast next morning was very good and we were happy that we didn't go looking elsewhere for this. So, I would recommend the breakfast in the hotel. Would definitely book in here again because it is very good value for money.

Customer review rating 4.0/5

Keagan W. Friends - Confirmed reviews ALL

The hotel was well situated and the room was as expected. Bedding could have been cleaner.

Customer review rating 3.5/5

Shahid K. Friends - Confirmed reviews ALL

Location is good , but staff is not attentive. No chair and wardrobe in the room. Wi fi was good, bathroom was good and clean, cleaning of room was ok, room was very small for two people

Customer review rating 2.0/5

Connor C. Solo - Confirmed reviews ALL

I liked the location as it was close to some family and I also liked how modern the lobby looked. Unfortunately I was allergic to the washing detergent used in the bedding and I I slept a very broken 3 hours on my hotel room floor

Customer review rating 4.0/5

Elizabeth L. Solo - Confirmed reviews ALL

Great location, clean room, nice bar area, helpful staff I booked early check in and late check when I originally booked the room on the app, but the hotel system did not seem to show this - I had to explain multiple times, and then the following day i was locked out of my room during my late check out period and then once my key had been reactivated I was interrupted by cleaning staff even though I had put the do not disturb sign on my door. There needs to be a better system for this.

Customer review rating 2.0/5

Vicky B. Families - Confirmed reviews ALL

The basic expectation is that your room is clean and sadly this wasn’t the case. You could tell the sheet underneath hadn’t been changed as it had bits (possibly biscuits crumbs) all over it and small specks of what looked like blood or some kind of drink splatter. The floor was filthy as my white socks were dirty. Food, service, location etc were great. But the most important thing is a clean room to sleep in and I ended up having to sleep on top of the main duvet, it was late and I was so tired I didn’t have the energy to complain.

Customer review rating 4.0/5

Peter W. Families - Confirmed reviews ALL

The hotel very helpfully allowed us into our rooms two hours early so we could change for a wedding. Comfortable room and enjoyable breakfast. Thankyou.

Customer review rating 4.5/5

Camilo D. Families - Confirmed reviews ALL

Very nice experience friendly staff comfortable hotel

Customer review rating 2.5/5

Ailish M. Families - Confirmed reviews ALL

Room very small for 2 considering the price, staff professional however not particularly friendly and welcoming

Customer review rating 4.5/5

Karen H. Solo - Confirmed reviews ALL

Great. Staff very helpful

Other web-users rate our hotel

  • 1,116 reviews 8.1/10 Location
  • 1,799 reviews 5.9/10 Room
  • 1,165 reviews 7.8/10 Service
  • 35 reviews 7.7/10 WiFi
  • 1,092 reviews 4.2/10 Comfort
  • 889 reviews 7.6/10 Cleanliness
  • 427 reviews 5.3/10 Breakfast
  • 321 reviews 8.7/10 Vibe

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