Mercure Canberra Belconnen 4 stars

Customer review rating (ALL Rating) 4.6/5 614 reviews

Mercure Canberra Belconnen - Image 1
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Mercure Canberra Belconnen - Image 4

Description

Hotel extras

  • Located in Belconnen, just 8km from the Canberra CBD with easy access to tourist attractions.

  • 125 guest rooms complete with plush beds, complimentary Wi-Fi and smart TVs with Chromecast.

  • 59 Cameron Ave Conference and Event Centre is located on the top level of the hotel.

  • Hotel connects to the Canberra Labor Club which offers a bar, café and restaurant.

  • Secure undercover parking available with 300 spaces.

Our accommodation(s)

Book this hotel
Room 1

The modern room features a 43inch SMART TV, spacious bathroom, personal safe, complimentary high speed WiFi and multifunctional workspace. Up to 2 adults. No rollaway available.

  • Views:

    Lake View or Mountain view

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Lake View or Mountain view

The modern room features a 43inch SMART TV, spacious bathroom, personal safe, complimentary high-speed Wi-Fi and multifunctional workspace. Room has 2 X Queen Beds and can sleep up to 4 people.

  • Views:

    Lake View or Mountain view

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

WHEELCHAIR ACCESSIBLE ROOM: The modern room features a 43inch SMART TV, spacious accessible bathroom, personal safe, complimentary high speed WiFi and multifunctional workspace. Up to 2 adults and 1 Child. Rollaway available. Twin by request only.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 31 m² / 333 sq ft
Accessibility
Accessible room

Bedding

Joinable bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

The contemporary room features separate lounge with a sofa, bath, separate walk-in shower, SMART TVs in the lounge and bedroom, personal safe and complimentary high speed WiFi. King size main bed and sofa bed in the lounge can sleep up to 3 people.

  • Views:

    Lake View

Max. number of persons
3
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

The spacious apartment features a contemporary décor, open plan living, dining area with kitchenette, bath, separate shower, SMART TV, personal safe and complimentary high speed WiFi. Up to 2 adults.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 41 m² / 441 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Ice Machine
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Canberra Belconnen

59 Cameron Avenue, Belconnen
2617 CANBERRA
Australia

GPS:-35.240793, 149.07085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 125 rooms
  • 5 rooms for people with reduced mobility
  • 2 family rooms
  • 20 connecting rooms
  • 125 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Tourist guide for families

Well-being

Hotel Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.87 ft
  • Parking pricing: 9.30 € 15 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

SELECTIONS BISTRO

Selection Bistro is located in the Canberra Labor Club. It offers a wide variety of cuisine at great prices in a warm and friendly ambience.

Cooking style
Bistro
Capacity
240
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu

Selection Bistro is located in the Canberra Labor Club. It offers a wide variety of cuisine at great prices in a warm and friendly ambience.

Full Buffet Breakfast available daily $25.00 per person Continental available daily $15.00 per person Accor Member Discounts available for breakfast only

Keep up your exercise regime with our well equipped fitness centre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  614 reviews

Customer review rating 3.5/5

Jayantha R. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Fay F. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sayak M. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Mark D. Business - Confirmed reviews ALL

Dear Mark D., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered, particularly regarding the welcome from our reception staff and throughout the stay. I will review this with our team to make improvements. Regarding the hotel facilities, microwaves are not provided in the room type you booked but are available on request. There are drinking glasses available in all rooms next to the tea and coffee station. I have checked and the Accor points have been processed and should be on your account shortly. Your feedback is invaluable to us as we continually strive to improve our services. Thank you for your understanding, and we hope you will consider staying with us again. Best regards, Cheyne Stebbing General Manager

Customer review rating 5.0/5

Barbara B. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Fay F. Couples - Confirmed reviews ALL

Everything was a great experience

Customer review rating 5.0/5

Sayak M. Business - Confirmed reviews ALL

Loved the warmth at reception and well organised room.

Customer review rating 1.0/5

Mark D. Business - Confirmed reviews ALL

The check-in experience was disappointing, with staff reluctantly providing information when I asked about housekeeping and room service. Throughout my 7-day stay, there was no warm welcome from anyone, and the room lacked both a microwave and visible drinking glasses. I stayed here solely because it was chosen for my training week, but I wouldn’t recommend it. I requested clean towels only twice, opting out of housekeeping by placing the sign on the door. However, I haven’t seen any reward points added to my Accor account, despite the card stating I’d earn 100 points each time I did so.

Dear Mark D., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered, particularly regarding the welcome from our reception staff and throughout the stay. I will review this with our team to make improvements. Regarding the hotel facilities, microwaves are not provided in the room type you booked but are available on request. There are drinking glasses available in all rooms next to the tea and coffee station. I have checked and the Accor points have been processed and should be on your account shortly. Your feedback is invaluable to us as we continually strive to improve our services. Thank you for your understanding, and we hope you will consider staying with us again. Best regards, Cheyne Stebbing General Manager

Customer review rating 5.0/5

Barbara B. Solo - Confirmed reviews ALL

Just an overnight stop but wished it was longer. The room, a single Queen as I was travelling solo was on 5th floor. Quiet, view of the Lake, the room has everything you need and fabulous lighting. From dim to bright for rest or reading, tv in great location, bed quality excellent. Car park very convenient. Front desk staff helpful and welcoming. Did I mention how clean the rooms are?? Again! Lovely furnishings, a comfortable, well thought out and spacious room.The hotel itself is 'self contained' with restaurant via a doorway and hall to the Labor Club. Everything there meant I didn't need to go outside at all which suited me for an overnight but the area is so easy to get around, location is quiet, but has everything. I travelled from Sydney and from Northborne ave it's just a pleasant 10 minute drive to the hotel. There is 5 minute drop off parking right at the door so you can book in get organised and t hen move around the corner to the hotel car park entry. everything is easy!

Customer review rating 4.5/5

Matthew M. Couples - Confirmed reviews ALL

Excellent customer service and room presentation/facilities.

Customer review rating 4.5/5

Chee Y. F. Business - Confirmed reviews ALL

Staff friendly and approachable.

Comfortable, good access

Customer review rating 3.5/5

Kim Couples - Confirmed reviews ALL

Disappointed in standard of food available at the Labor Club inc their use of imported food when there is better local products available (eg offering only imported Lurpac margarine/butter instead of Australian real butter at breakfast (we were only able to get real butter when we specifically asked for it!).

Customer review rating 5.0/5

Rene D. K. Families - Confirmed reviews ALL

My preferred place to stay as it is reasonably priced, with good rooms and amenities and comfortable king sized bed.

Customer review rating 4.5/5

Marta B. Couples - Confirmed reviews ALL

Mercure certainly is a suprising hotel. We were expecting a standard budget hotel but kept getting pleasantly surprised by this establishment. The bed and pillows were great quality,the room was spacious with ceiling to floor windows. The fitout of the bathroom was excellent with separate private closed off areas for the shower and the toilet set in a comfortable sized bathroom with bathtub.The sheets and towels surpassed our expectations and were of a great quality.The kitchenette was well equipped with a large fridge,but alas no freezer. The staff were very friendly helpful and professional ensuring we had a comfortable stay. Looking forward to returning next year for our annual Canberra stay.

Customer review rating 5.0/5

Arjuna D. L. Solo - Confirmed reviews ALL

Clean comfortable room, modern fittings and appointments.

Customer review rating 5.0/5

Warrick H. Families - Confirmed reviews ALL

Great room, fantastic staff. Location central.

Customer review rating 4.5/5

Shan W. Families - Confirmed reviews ALL

I spent 6 days at the Mercure Belconnen, have stayed there before as well. Good modern hotel with a good vibe. Enjoyed the free breakfast (although the selection of choices seems to be the same everyday), the Gym is bright and well equipped making it a pleasant experience. The parking is easy and not too costly (I was offered partial complimentary parking). The staff are very obliging and polite. Overall, good value for money and a very enjoyable stay. No doubt, I would stay in this hotel in the future too.

Dear Guest, Thank you for taking the time to share your positive experience at Mercure Canberra Belconnen. We are delighted to hear that you enjoyed your recent stay and appreciated the modern ambiance of our hotel, as well as the facilities we offer. We value your feedback regarding the breakfast selection and will take it into account as we continually strive to enhance our offerings. It is also wonderful to hear that our team provided you with attentive service, as guest satisfaction is a priority for us. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

John A. Couples - Confirmed reviews ALL

Could not ask for better customer service. Reception, rooms and check-in all flawless.

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our customer service to be exemplary and that your experience with check-in and accommodations met your expectations. Your kind words inspire us to maintain our high standards. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

Pauline Z. Friends - Confirmed reviews ALL

Stayed for a birthday event. Convenient as it was in the same location.

Dear Guest, Thank you for your feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and conveniently located for your birthday event. Your satisfaction is important to us, and we appreciate your kind words. Best regards, Mercure Canberra Belconnen

Customer review rating 5.0/5

Peter K. Couples - Confirmed reviews ALL

Always beautiful

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you found your experience with us beautiful. Your kind words motivate our team to maintain high standards of service. Kind Regards, Mercure Canberra Belconnen.

Customer review rating 4.0/5

Paul T. Business - Confirmed reviews ALL

Nice rooms. Check in staff could have given more detail around parking & meals on check in though

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed your room. We appreciate your comments about the check-in process and will take them into consideration to enhance our guest experience. Regards, Mercure Canberra Belconnen

Customer review rating 4.5/5

Neil J. Couples - Confirmed reviews ALL

Very good nice comfortable clean room and great mattress. Fan in the bathroom a little noisy needs replacing by the sound of it. But only minor issue will stay again.

Dear Guest, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our rooms comfortable and clean. We appreciate your note about the bathroom fan and will ensure it is addressed appropriately. We look forward to welcoming you back in the future. Best regards, Charmaine Mercure Canberra Belconnen

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