The Sebel Canberra Civic 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,568 reviews

The Sebel Canberra Civic - Image 1
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Description

Hotel extras

  • Pet Friendly Accommodation (free of charge - T&C Apply)

  • Central CBD location and close proximity to shopping district

  • Kitchenette in all rooms and 24 hour onsite gym access

  • Proudly partnering with local cafes and restaurants for guests to enjoy!

  • Current NABERS rating of 5 for Energy and 4.5 for Water

Our accommodation(s)

Hotel location

The Sebel Canberra Civic

197 London Circuit, Canberra
2601 CANBERRA
Australia

GPS:-35.28157, 149.131973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,568 reviews

Customer review rating 3.0/5

Richard P. Families - Confirmed reviews ALL

Average stay Did not like they layout of the room being a 2 bedroom and we were not happy about the car parking Also left a pair of new joggers behind and tried numerous times for a honest collection but all staff are in denial nothing was left behind

Dear RICHARD P., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Civic

Customer review rating 5.0/5

Kritapon S. Families - Confirmed reviews ALL

The room was in tidy condition, with flexible shower hose which is critical. Plenty of parking nearby at Civic Shopping Centre and also means plenty of decent food options around.

Dear Kritapon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Canberra Civic

Customer review rating 3.5/5

Chaya R. Families - Confirmed reviews ALL

Family room was suitable, no on-site parking made it tricky with a toddler and baggage as paid parking 400 metres away was the only option. Bed and pillows comfortable. No garbage chute or disposal available for nappies was disappointing. One particular reception staff was very rude. Would stay again only for the close proximity to the city

Dear CHAYA R., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Customer review rating 0.5/5

M. M. Families - Confirmed reviews ALL

The person at the reception was not welcoming at all, he barely talk to us with very short answers for any question with moments of silence before replying! I have stayed in the hotel for tens of nights and enjoyed all of them except this stay

Dear M. MOHAMED, Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Customer review rating 5.0/5

Yunie N. R. Business - Confirmed reviews ALL

I had a nice time staying in the Sebel Canberra, especially because the location and the facilities are great

Dear YUNIE N. R., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic

Other web-users rate our hotel

  • 1,307 reviews 7.6/10 Location
  • 1,220 reviews 8/10 Room
  • 802 reviews 6.5/10 Service
  • 20 reviews 6.3/10 WiFi
  • 541 reviews 7.1/10 Cleanliness
  • 106 reviews 4.3/10 Breakfast

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