The Sebel Canberra Civic 4.5 stars

Customer review rating (ALL Rating) 4.4/5 379 reviews

The Sebel Canberra Civic - Image 1
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Description

Hotel extras

  • Pet Friendly Accommodation (free of charge - T&C Apply)

  • Central CBD location and close proximity to shopping district

  • Kitchenette in all rooms and 24 hour onsite gym access

  • Located minutes from Parliament House, the National Library and Museum of Australia

  • Current NABERS rating of 5 for Energy and 4.5 for Water

Our accommodation(s)

Hotel location

The Sebel Canberra Civic

197 London Circuit, Canberra
2601 CANBERRA
Australia

GPS:-35.28157, 149.131973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  379 reviews

TripAdvisor Rating  3.5/5  188 reviews

Convenient and comfortable!

Customer review rating 4.5/5

Rae Business - Confirmed reviews ALL

The Sebel in Canberra City centre is conveniently located and is perfect for my regular business trips to Canberra. The rooms are comfortable and have everything I need, including a kitchenette and coffee machine for breakfast before heading to the office. Check in and out is extremely easy and fuss-free. I love the ability to quickly call a cab from the hotel lobby on my last day. I have been regularly staying at the Sebel in Canberra City for a number of years now and I highly recommend it.

Dear RAEWYNN A., We very much appreciate your loyalty with the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

Great location

Customer review rating 4.0/5

Fiona Solo - Confirmed reviews ALL

As an Accor member I was fortunate to book a red hot room deal. The room it self was ok but it felt like it was lacking something it was very bland but not in a minimalist way though. I was very disappointed about the shower, & its lack of cleanliness . Just because the tiles are black is not an excuse to have black mould all through the grout lines. There was also black mold on the floor of the door frame. Given the age of the hotel this is very poor. There wasn’t any bottled water in the room other than to purchase an $8, when I asked at reception I was told I could return the bottle of wine given an part of the Accor rewards program in exchange for a bottle of water. Checkin and checkout was quick and parking in the Canberra Centre Carpark and having the ticket validated by the hotel worked out well. I dropped luggage off before parking and the picked it up after leaving the parking. I would return but would be extremely disappointed if the showers were not cleaned properly.

Dear FIONA P., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canberra Civic Management

Excellent Location

Customer review rating 4.0/5

Matthews T. Business - Confirmed reviews ALL

A warm welcome and recognition of my Platinum status. The allocated suite was comfortable, spacious and beautifully serviced. My only problem was not having a dedicated restaurant and/or bar in the hotel. Convenient to the Canberra CBD.

Dear MATTHEWS T., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

Great for us & our dog!

Customer review rating 4.5/5

Ross Families - Confirmed reviews ALL

Great location & good room, really enjoyed our stay.

Dear ROSS O., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

Good stay - Friendly staff

Customer review rating 4.5/5

Stan P. Couples - Confirmed reviews ALL

Hotel was very good. Pity there is no on site parking

Dear STANLEY p., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

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Other web-users rate our hotel

  • 606 reviews 7.1/10 Location
  • 514 reviews 8.1/10 Room
  • 352 reviews 7.7/10 Service
  • 13 reviews 4.5/10 WiFi
  • 231 reviews 8/10 Cleanliness
  • 81 reviews 8.4/10 Vibe
  • 81 reviews 4.2/10 Food
  • 48 reviews 3.8/10 Breakfast

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