The Sebel Canberra Civic 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,650 reviews

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The Sebel Canberra Civic - Image 1
The Sebel Canberra Civic - Image 2
The Sebel Canberra Civic - Image 3
The Sebel Canberra Civic - Image 4
197 London Circuit, Canberra, 2601 CANBERRA, Australia

Description

Hotel extras

  • Pet Friendly Accommodation (free of charge - T&C Apply)

  • Central CBD location and close proximity to shopping district

  • Kitchenette in all rooms and 24 hour onsite gym access

  • Proudly partnering with local cafes and restaurants for guests to enjoy!

  • Current NABERS rating of 5 for Energy and 4.5 for Water

Our accommodation(s)

Hotel location

The Sebel Canberra Civic

197 London Circuit, Canberra
2601 CANBERRA
Australia

GPS:-35.28157, 149.131973

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,650 reviews

TripAdvisor Rating  3.5/5  202 reviews

Customer review rating 3.0/5

Paul F. Couples - Confirmed reviews ALL

We arrived for a party in Canberra and had to quickly check in and leave. I was not offered two keys on check in. During the evening I misplaced the one room key given. We got back to the hotel after 10pm and there was no one there! We had to wait 40 minutes for a security guard to let us into our room. We couldn’t go out to get anything to eat either before the guard came, as we weren’t sure when he’d show up, or after as we couldn’t use the lift even if one of us stayed in the room to let the other back in. So we had a very dull evening rather than going out for a late meal and then to a bar - which is why we chose to stay right in the city. Very dissatisfied with the lack of service especially on a Friday night.

Dear PAUL F., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. We am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canvberra Management

Customer review rating 1.5/5

Emerson D. R. Families - Confirmed reviews ALL

No concierge, not appropriate local parking agreement. Not even mention on Accor Club benefits.

Dear Emerson D. R., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We acknowledge your concerns regarding the concierge services and parking agreements, and we will take your input into consideration for future enhancements. Kind regards, The Sebel Canberra Civic Management

Customer review rating 5.0/5

Paul F. Families - Confirmed reviews ALL

Room was very spacious and the level of luxury was just right

Dear Paul F., Thank you for your kind feedback. We are delighted to hear that you enjoyed our spacious accommodations and found our location to be convenient. It is our pleasure to provide a luxurious experience for our guests. Best regards, The Sebel Canberra Civic

Customer review rating 5.0/5

Judith B. Business - Confirmed reviews ALL

Good location. Room was clean and well appointed and the beds were comfy. Had a lovely breakfast in the cafe downstairs which was very reasonably priced.

Dear JUDITH B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Canberra Civic Team

Customer review rating 4.5/5

Daniel M. Couples - Confirmed reviews ALL

Staycation while going to Canberra Theatre

Dear DANIEL M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Canberra Civic Team

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Other web-users rate our hotel

  • 1,265 reviews 7.5/10 Location
  • 1,206 reviews 8.1/10 Room
  • 811 reviews 7.1/10 Service
  • 20 reviews 6.6/10 WiFi
  • 513 reviews 7.5/10 Cleanliness
  • 191 reviews 8.5/10 Vibe
  • 97 reviews 5.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.