The Sebel Canberra Civic 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,309 reviews

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The Sebel Canberra Civic - Image 1
The Sebel Canberra Civic - Image 2
The Sebel Canberra Civic - Image 3
The Sebel Canberra Civic - Image 4
197 London Circuit, Canberra, 2601 CANBERRA, Australia

Description

Hotel extras

  • Pet Friendly Accommodation (free of charge - T&C Apply)

  • Central CBD location and close proximity to shopping district

  • Kitchenette in all rooms and 24 hour onsite gym access

  • Proudly partnering with local cafes and restaurants for guests to enjoy!

  • Current NABERS rating of 5 for Energy and 4.5 for Water

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

Superior Room 1 Queen and 1 Single Bed

Photo out of - Superior Room 1 Queen and 1 Single Bed

Modern room with city views. A Luxurious Pillowtop Queen and Single bed with Kitchenette facilities and a Nespresso coffee Machine. Enjoy free WIFI*.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single bed(s)
  • Views: City View
See availabilities

Enjoy City views from your family apartment. The family apartments feature a queen bed in the main room with the kitchen and two single beds in a separate room off the main room. Sofa bed available at charge. Kitchen facilities. Enjoy TV with free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 50 m² / 538 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • Pay per view channel(s)Additional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Luxurious room with City views. Modern furnishings with a Pillowtop king bed, work desk and Kitchenette facilities, Nespresso coffee Machine. Enjoy the rooms 55inch TV with free WIFI*.

  • Views:

    City View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Studio/kitchenette
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

The Sebel Canberra Civic

197 London Circuit, Canberra
2601 CANBERRA
Australia

GPS:-35.28157, 149.131973

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 144 rooms
  • 5 rooms for people with reduced mobility
  • 18 family rooms
  • 144 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed

Catering

Breakfast

  • Breakfast à la carte Additional charge

Sports and leisure

Pedal boat Additional charge

  • Nearby

Jogging track

  • Nearby

Pedal boat

  • Nearby

Jogging track

  • Nearby
  • Near the property

Canberra Centre- $16.00*(T&C)

Parking information

  • Near the property

NCCC - $10.00*(T&C)

Parking information

  • Near the property

Breakfast

Non contractual photo

  • Hot Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,309 reviews

Customer review rating 5.0/5

Mark M. Couples - Confirmed reviews ALL

Dear guest, We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 5.0/5

Peter S. Solo - Confirmed reviews ALL

Dear PETER S., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 3.0/5

Brian B. Families - Confirmed reviews ALL

Dear guest, Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Customer review rating 5.0/5

Kirby B. Couples - Confirmed reviews ALL

Dear Kirby, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter

Customer review rating 4.5/5

John B. Business - Confirmed reviews ALL

Dear John, We very much appreciate your comments regarding your stay at The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

Dear guest, We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 5.0/5

Peter S. Solo - Confirmed reviews ALL

Ok

Dear PETER S., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 3.0/5

Brian B. Families - Confirmed reviews ALL

Uncomfotable!

Dear guest, Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Customer review rating 5.0/5

Kirby B. Couples - Confirmed reviews ALL

Right in the city perfect for walking to any shops or restaurants

Dear Kirby, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter

Customer review rating 4.5/5

John B. Business - Confirmed reviews ALL

All the things in all the right places. Only the confusing and convoluted TV offerings denied this a TEN. Bed and pillow most comfortable in memory for a hotel stay. Easy chair and convenient (if heavy) side table! Work desk and chair AND also a dining table if you needed it with a tidy kitchenette and bathroom - WOULD recommend. Absence of a pool is a minor setback and the parking provisions (if you have a car) need some navigation!

Dear John, We very much appreciate your comments regarding your stay at The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

Customer review rating 1.5/5

Paul M. Business - Confirmed reviews ALL

The tv system must be 20 years out of date. It is expected that streaming channel are available if terrestrial TV isn’t enough. Movie channels with no visibility to the movies before paying is not acceptable. I persevered with my laptop to watch h my subscriptions but it was not comfortable.

Dear guest, Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Customer review rating 3.5/5

Noha E. Business - Confirmed reviews ALL

Fantastic staff, great location, and we really appreciated the early check-in and discounted parking. The beds were clean and comfortable. Unfortunately, the room had a very loud fan that couldn’t be switched off, making it impossible to sleep, especially as a light sleeper. The room décor was also quite dull. Overall, great service but the room needs improvement.

Dear NOHA E., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 4.5/5

Raghuram M. Business - Confirmed reviews ALL

Well located and comfortable stay. Walking distance to restaurants, park, shopping centre etc.

Dear RAGHURAM M., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 4.5/5

Denis W. Couples - Confirmed reviews ALL

Room only had 1 of everything ie glasses, cups, mugs so had to speak to reception. Liked the room location although had asked for top floor as wife is a light sleeper.

Dear DENIS W., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 0.5/5

Bradley H. Business - Confirmed reviews ALL

Very unhelpful staff, have breakfast included with booking to be charged to the card on the room through work. Was given no information about breakfast at check in. Came down in the morning for breakfast was told by the cafe that it needed to be arranged prior and I needed a voucher. No one at the desk so call the number only to be told that there was nothing they could do. Asked them to call someone else who could help and was left on hold for what felt like 5-10 minutes then the line went dead. Was already late for work so had to make alternate arrangements. Will not be staying again for work

Dear BRADLEY H., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Customer review rating 4.0/5

Paul K. Business - Confirmed reviews ALL

Great service team which respected your privacy

Dear PAUL K., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 4.5/5

William W. Families - Confirmed reviews ALL

Great location, it is right next to the main shopping mall where all big brands stores and a range of restaurants are located. Staff was friendly and had organised a welcome package for my birthday. We had a studio room where we were able to cook if required. The restaurant is not operated by Accor so if you are a member then there are no discount at the restaurant, but you get a voucher for breakfast if you are a platinum member. Highly recommended

Dear WILLIAM W., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 5.0/5

Melissa K. Solo - Confirmed reviews ALL

Everything was brilliant the accommodation of myself and my puppy. Brain was modern clean and had a fully quick kitchenette.

Dear MELISSA K., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 3.0/5

Wren T. Business - Confirmed reviews ALL

the pillows you have are terrible - you need to get a different slection - memeory foam etc

Dear WREN T., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Customer review rating 4.5/5

Steven L. Business - Confirmed reviews ALL

Stay here regularly and the staff and facilities are always good.

Dear STEVEN L., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 5.0/5

Kate B. Families - Confirmed reviews ALL

Walking distance to theatre, restaurants and shopping.

Dear guest, We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 4.0/5

Courtney W. Families - Confirmed reviews ALL

Room was nice and the beds were comfortable. The lack of parking made it difficult when we had to deal with a baby, the rain and managing luggage

Dear COURTNEY W., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 4.5/5

Tim H. Business - Confirmed reviews ALL

Great location, clean, quiet & comfortable

Dear TIM H., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 4.5/5

Susan A. Friends - Confirmed reviews ALL

Great location to take in a show at Canberra Theatre and easy access to parking at Canberra Centre. Concierge very helpful on check-in with modern rooms. Definitely recommend.

Dear SUSAN A., We very much appreciate your comments regarding your stay at the The Sebel Canberra Civic. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team

Customer review rating 3.0/5

Jeff V. Business - Confirmed reviews ALL

Standard serviced apartment that was nothing special. Could use a coat of paint and a refurb. The cafe for breakfast was hit and miss not enough staff and took forever to get our food. Wouldn't stay here again.

Dear JEFF V., Thank you for taking the time to tell us about your experience at the The Sebel Canberra Civic. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Team

Other web-users rate our hotel

  • 1,219 reviews 7.7/10 Location
  • 1,114 reviews 7.8/10 Room
  • 774 reviews 7/10 Service
  • 12 reviews 7.1/10 WiFi
  • 513 reviews 7.1/10 Cleanliness
  • 107 reviews 4.4/10 Breakfast
  • 12 reviews 4/10 Pool

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