The Sebel Canberra Civic 4.5 stars

Customer review rating (ALL Rating) 4.4/5 908 reviews

Best price
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The Sebel Canberra Civic - Image 1
The Sebel Canberra Civic - Image 2
The Sebel Canberra Civic - Image 3
The Sebel Canberra Civic - Image 4
197 London Circuit, Canberra, 2601 CANBERRA, Australia

Description

Hotel extras

  • Pet Friendly Accommodation (free of charge - T&C Apply)

  • Central CBD location and close proximity to shopping district

  • Kitchenette in all rooms and 24 hour onsite gym access

  • Proudly partnering with local cafes and restaurants for guests to enjoy!

  • Current NABERS rating of 5 for Energy and 4.5 for Water

Our accommodation(s)

Hotel location

The Sebel Canberra Civic

197 London Circuit, Canberra
2601 CANBERRA
Australia

GPS:-35.28157, 149.131973

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  908 reviews

TripAdvisor Rating  3.5/5  193 reviews

Room service charge

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

I was charged $96 for room service without my knowledge and it wasn’t mentioned at the time of booking via booking.com, they only refilled the snacks and drinks and towels, beds were just tucked away with the same bed sheet and all.

Dear PARMESHWOR G., Thank you for taking the time to tell us about your experience at the Sebel Canberra Civic. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Kindly want to advise $96.00 was a minibar payment which was consumed during your stay. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canberra Civic Management

Well-Located But...

Customer review rating 3.0/5

Coco Business - Confirmed reviews ALL

Good room / location but I don't think the staff service was quite up to scratch: - I was clearly told that rooms were available when I arrived on site but would only be able to access one if I joined the Sebel Club (which given how infrequently I travel wasn't something I thought worthwhile). - I was given little support with finding parking and no support with parking validation because I had to leave before the check-out was manned on Friday morning. It appears I've had to pay full price for this.

Dear CHRIS O., Thank you for taking the time to tell us about your experience at the Sebel Canberra Civic. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Yes, we prioritise our member to have a early check-in so we encourage our every guest to become one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Canberra Civic Management

well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

- smart tv would be preferred - more communication in regards to parking before arrival

Dear ULANI H., We very much appreciate your comments regarding your stay at the Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

Excellent

Customer review rating 4.5/5

Matt Families - Confirmed reviews ALL

Hotel was clean, check in process was professional and efficient. Parking is the only minor issue - you have to park at Canberra centre shopping mall, and the directions are okay for driving, but it was a bit confusing trying to walk back - a walking map would help fix this.

Dear MATTHEW M., We very much appreciate your comments regarding your stay at the Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

Well located, clean and nice room

Customer review rating 4.0/5

Tash P. Business - Confirmed reviews ALL

We enjoyed staying at the Sebel, it’s just situated in central location which made our overnight city visit went so smooth and convenient, the room is spacious and clean and price is very reasonable

Dear THATSHA P., We very much appreciate your comments regarding your stay at the Sebel Canberra Civic. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Management

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Other web-users rate our hotel

  • 774 reviews 7.4/10 Location
  • 727 reviews 8.2/10 Room
  • 506 reviews 7.9/10 Service
  • 17 reviews 5/10 WiFi
  • 296 reviews 8.1/10 Cleanliness
  • 108 reviews 8.5/10 Vibe
  • 107 reviews 4.4/10 Food
  • 59 reviews 5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.