The Sebel Canberra Civic 4.5 stars

Helpful front desk staff and good clean rooms. It's minutes away from the city centre and 5 minutes walk to the transport hub which makes taking public transport to the sights of Canberra simple and inexpensive. Also close to numerous food and coffee outlets (and a supermarket) My room was well equipped and included a kettle, coffee pod machine (coffee pods +teabags + milk + sugar + hot chocolate sachets) , cups and saucers, and a hotplate and basic cooking utensils. Light switches were easy to find and you didn't need a PHD to work out how to use the airconditioner/heating or the television.

Room was nice enough but parking is virtually non existent. There is a tiny culdesac behind the hotel which we couldn’t even find until on foot. Eventually found parking at the nearby Canberra theatre. Reception staff was friendly though not very knowledgeable of the local area.

We really enjoyed our stay. The room had everything we needed, and the bed was incredibly comfortable. Friendly staff, efficient service, lovely clean rooms, and the location is brilliant (nearby shopping is pretty good, and there are so many fantastic food options in Civic - something for every budget). We had a quiet fifth-floor executive room with a great view - beautiful sunsets! We walked to the National Library and Portrait Gallery and caught a bus back - really easy with bus stops right outside the hotel. The only thing that would have improved our stay would have been the ability to open a window for some natural fresh air - four nights in aircon made us feel pretty tired. That being said, we wouldn't hesitate to stay here again when we're next in Canberra.

Just checked in and not a good start, have stayed previously so was aware of most things. Firstly no checkin parking spots available, was raining so presume people were parking anywhere they could. Secondly, checked in and told restaurant is not open on Sunday and Mondays, would have been nice if this was mentioned on the Accor web site. We are Diamond Accor Plus members but don’t expect too much, was offered a bottle of wine at checkin but as we aren’t wine drinkers we declined the offer but not offered anything in its place. Arrived in the room, no upgrade however I believe the motel is at full occupancy so no Biggy but upon checking, kitchenette only equipped with one bowl and one dinner plate. Room is extremely small with only a queen bed so wouldn’t fit anything bigger. Apart from these few issues, room was clean..

Excellent location. Check-in was very smooth considering reception closes at 10pm. All done via phone and lock box. Canberra Centre shopping complex was a short easy walk around the corner. Bus stop right outside reception was very convenient. Staff at reception friendly and helpful. Laundry facilities located in the basement- very handy. Family apartment was compact but had all the amenities needed. A few extra things like more tea towels, a cleaning cloth, extra garbage liners and a bigger waste bin would have been handy, considering the cooking facilities in the room. 2 for $22 cocktails next door were great! Would definitely stay here again.