Hotel Morris Sydney - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.4/5 1,639 reviews

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Hotel Morris Sydney - Handwritten Collection - Image 1
Hotel Morris Sydney - Handwritten Collection - Image 2
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Hotel Morris Sydney - Handwritten Collection - Image 4
412 Pitt Street, Haymarket, 2000 Sydney, Australia

Description

Hotel extras

  • A brand new art deco boutique hotel located in the heart of Sydney CBD

  • Walking distance to public transport and easy access to Sydney's top attractions and shopping

  • Bar Morris, an intimate bar with a delicious Italian inspired menu, wines and craft cocktails

  • A popular pre-theatre destination close to Sydney's theatres and entertainment venues

  • Complimentary Negronis delivered 5–6pm to Grande & Dante guests for Negroni Week, 21-27 Sept*

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Bambina room with 1 queen bed Accessible

Photo out of - Bambina room with 1 queen bed Accessible

Bambina rooms offer the essentials of a relaxing stay. Room features a custom designed bed, Mr Smith Balancing bathroom amenities, Accessible Bathroom, multiple USB ports, Samsung Smart TV, handheld garment steamer.

Max. number of persons
2
Area
From 16 m² / 172 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room
See availabilities

Our Piccolo rooms are designed to make the most of the space. All rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Designed with comfort in mind, all rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, ottoman, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Escape the bustle of city life and take in a night of restful sleep. Rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, ottoman, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Dante King room is perfect for relaxing from your latest adventure or planning the next one.  Features include a custom designed bed, Mr Smith Balancing bathroom amenities, rain shower head, multiple USB ports, Samsung Smart TV, handheld garment steamer.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

The Grande room offers a lounge area for dining or working. Features include a custom designed bed, Mr Smith Balancing bathroom amenities, shower steamer, rain shower head, multiple USB ports, Samsung Smart TV, bathrobes, slippers, iron and ironing board.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Escape the bustle of city life and take in a night of restful sleep. Rooms feature a custom designed bed, Mr Smith Balancing bathroom amenities, Accessible Bathroom , multiple USB ports, ottoman, Samsung Smart TV and handheld garment steamer.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Hotel Morris Sydney - Handwritten Collection

412 Pitt Street, Haymarket
2000 Sydney
Australia

GPS:-33.878796, 151.207398

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 82 rooms
  • 3 rooms for people with reduced mobility
  • 82 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Italian
  • Japanese
  • Korean
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 37.14 € 60 AUD Per day

Bar Morris

Photo out of - Bar Morris

Bar Morris is your culinary haven, open for breakfast, lunch, and dinner. Kick start your day with Industry Beans coffee. Lunch brings daily pasta or panini specials, setting the stage for a lavish Italian dinner and delicious wines & cocktails.

Cooking style
Wine bar
Capacity
40
Accessibility
Accessible service
412 Pitt Street, Haymarket, 2000 Sydney, Australia
Telephone +61 82245777
Menu PDF
Cocktail menu PDF
Opening hours
Monday Closed
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Vegetarian menu

Bar Morris is your culinary haven, open for breakfast, lunch, and dinner. Kick start your day with Industry Beans coffee. Lunch brings daily pasta or panini specials, setting the stage for a lavish Italian dinner and delicious wines & cocktails.

Hotel Morris offers cafe style breakfast with everyone's favorite; Smashed Avo with poached eggs, Italian Eggs Benedict etc. Come try to find out more.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,639 reviews

Customer review rating 4.5/5

Kaye T. J. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Jacqueline M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

David K. R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Dmitry N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Joshua C. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Jacqueline M. Families - Confirmed reviews ALL

Very close to shops and transport.

Customer review rating 4.5/5

David K. R. Couples - Confirmed reviews ALL

Check in/out at the bar are a bit chaotic. Helpful staff. Food and bar and service very good. Small room but good bathroom and lighting.

Customer review rating 5.0/5

Dmitry N. Couples - Confirmed reviews ALL

We had such a wonderful experience at Hotel Morris. The atmosphere is absolutely beautiful, with so much character and charm. The restaurant was exceptional, elegant, refined, and every detail felt thoughtfully considered. What truly made our experience unforgettable, however, was the incredible warmth of the staff. Everyone made us feel genuinely welcome and cared for. A very special mention must go to Sydney. She is someone we will never forget. Her warmth, kindness, and beautiful personality truly touched us, she completely won our hearts and made our experience at Hotel Morris even more special. Thank you to the entire team for such a memorable experience. We cannot wait to come back!

Customer review rating 5.0/5

Joshua C. Couples - Confirmed reviews ALL

I had a wonderful time travelling to Sydney and staying at Hotel Morris. The service provided was excellent, and is a place I will return to.

Customer review rating 5.0/5

Taylor H. Solo - Confirmed reviews ALL

This was my second stay, 12 months after the first and this place just keeps getting better, smooth check in, amazing room and facilities. The staff are attentive to your needs. The first morning the fire alarm was triggered and the staff were prompt and communicated well during this time (everything was fine). The night staff were just as amazing Raf and the young girl who was working who's name I have forgotten were the best! Honestly 10/10 I'll be back soon!!

Customer review rating 3.5/5

Maureen T. Families - Confirmed reviews ALL

Loved the chic spaces. The ambience…

Customer review rating 4.5/5

Kamal H. Business - Confirmed reviews ALL

I had a conference and the Morris Hotel was 800m away. It was situated at the perfect location. Staff were great and so was the food.

Ciao Kamal, Thanks so much for this great review! Glad the location worked out perfectly for your conference, and glad our team and the food both stood out during your stay. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.5/5

Amanda J. Couples - Confirmed reviews ALL

Enjoyed our stay, we had a comfortable room with the usual extras in our room I.e safe, iron, hairdryer etc. Staff always friendly and attentive. Meals and food very nice. Had nice quiet nights, no noisy guests! Room was tidied, bed made and fresh towels, mini bar restocked daily. Would recommend and stay again.

Ciao Amanda, Thanks so much for this lovely review! Glad you enjoyed your stay! I see you were in our Queen Morris room if you are after more space I would recommend our Dante King Room or Grande King room for much more space and storage! Hope to welcome you back again soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 5.0/5

Sarah D. Business - Confirmed reviews ALL

Great stay, well located hotel. Thai eateries over the road are great. Great options in the bar. Missed the steak frites on the menu from my last visit, but otherwise great stay.

Ciao Sarah, Thanks so much for this great review! Glad the location, the Thai eateries across the road and the bar options all made for another great stay. Sorry the steak frites wasn't on the menu this time around, we'll maybe think about bringing them back. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.5/5

Toby P. Business - Confirmed reviews ALL

good location, not corporate, good vibe

Ciao Toby, Thanks for the great review! Glad the location and overall vibe worked well for your stay. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.0/5

Georgia C. Couples - Confirmed reviews ALL

I had a great stay at Hotel Morris overall. The hotel itself is beautiful and has so much character, and I really loved the attention to detail in the rooms / the styling and theming throughout the property. The staff were also fantastic and genuinely one of the highlights of our stay. Carolina was wonderful, as was the lovely lady at reception from Korea. Unfortunately, the food and breakfast experience really let the hotel down for us. I had actually dined at Bar Morris a few weeks previously and had been disappointed then too. The tiramisu was waterlogged and very small for the price, both the ribeye and flat iron steak arrived overcooked and cold, and I regretted ordering the tallow candle as none of us enjoyed the flavour (we previously had the Bistecca tallow candle which was fantastic). We also tried the grilled caulilini and baked Brussels sprouts, but both felt a little flat and were missing something. Because the hotel itself was so lovely, I was hoping the included breakfast during our stay would be a much better experience, but unfortunately it was a let down. On our first morning I ordered the smashed avo, but the avocado was dark / oxidised and not fresh. The single piece of sourdough was extremely thin and so hard that it genuinely had the texture of a cracker (my friend ordered the same dish, which arrived on a generous slice of sourdough but with the same oxidised avo). For $26, I was also surprised that the dish consisted of only one egg and one piece of toast. The way the breakfast inclusions and extras work also feels a little poorly thought out for hotel guests, because adding something as simple as one additional egg quickly uses up the breakfast allowance, rather than allowing you to build what most people would consider a substantial or “grande” breakfast as the name suggests. We were so disappointed after the first morning that on day two we skipped the included hotel breakfast altogether and ordered breakfast from Guzman y Gomez instead, despite already having breakfast included with our accommodation. On our third morning we decided to give Morris another chance and ordered the eggs benny, which was much better than the smashed avo, however the one of the poached eggs was overcooked and the sautéed spinach also had a strange taste. I also felt for the lady working breakfast. On the mornings we attended, she appeared to be managing a very busy, often full restaurant essentially by herself. She was clearly run off her feet, and understandably the stress sometimes came through in the service. This felt much more like an understaffing issue than an individual staff issue. If the hotel is fully booked over the weekends, one person simply shouldn't be expected to manage that volume of guests alone. It's a shame because I would genuinely stay at Hotel Morris again. The accommodation, atmosphere and reception staff were excellent, and we really enjoyed that side of our stay. However, next time I would deliberately book a room without breakfast and eat at one of the many nearby cafés instead. Hotel Morris itself is lovely and the staff deserve a lot of praise. I just hope the food and breakfast offering can be brought up to the same standard as the rest of the hotel.

Dear Georgia, Thanks so much for such a detailed, thoughtful review, this really helps us. So glad the character, styling and atmosphere of the hotel came through, and thrilled Carolina, Sunny, and Raf made your stay enjoyable and especially for such a special occasion. I'm genuinely sorry the food and breakfast let the side down. Your point on the breakfast menu variety, Grande inclusions and quality of food is completely fair and I understand where you are coming from. I've ensured to pass on your feedback to my GM and our Head Chef. I personally would love to see our quality of breakfast improve as well and I look forward to working with the team to improve our offerings. Sorry also that you weren't offered a welcome drink or recognised as an ALL member during your stay, just so you know for next time, welcome drinks are available on request and can also be redeemed directly through the app. You're spot on about staffing on busy mornings too, one person managing a full restaurant alone isn't sustainable, and we appreciate you recognising that rather than placing it on her individually. We're a little short on staff at the moment and we're working on hiring more so this won't be a forever problem. Really glad you'd still consider staying with us again, and we hope next time the food and recognition side of things reflect the same standard as the rest of your stay. Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 5.0/5

Yishan H. Solo - Confirmed reviews ALL

I had an absolutely wonderful stay at Hotel Morris Sydney! The location is superb and incredibly convenient for getting around the city. The hotel itself has an amazing style and boutique design that makes it feel very unique. Best of all, the staff are very nice and made me feel so welcome. Thank you all for a great experience!

Ciao Yishan, Thanks so much for this wonderful review! Glad the superb location, the boutique style and our welcoming team all made for such a great stay. It was a pleasure having you! Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 5.0/5

Simpson M. Solo - Confirmed reviews ALL

Really great service, all the staff were really friendly and helpful and I appreciated that care was taken to accommodate my allergies. The room and bed were comfortable. Will definitely return

Ciao Simpson, Thanks so much for this wonderful review! Glad our team's care around your allergies stood out, along with the comfortable room and great food throughout your stay. Really glad the housekeeping sustainability option and voucher incentive were appreciated too, that's exactly the kind of thing we love guests engaging with. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 0.5/5

Shane Y. Couples - Confirmed reviews ALL

We stayed at Hotel Morris Sydney - Handwritten Collection from 13–16 August for what was meant to be a special anniversary trip. Unfortunately, the experience fell well short of what we expected, particularly given the price and the positioning of the hotel. From the moment we arrived, we felt more like an inconvenience than welcomed guests. When we first walked in, it wasn't obvious where reception was, so I approached the lady at the bar and asked whether this was reception or if we needed to go somewhere else. Even that very simple interaction felt like we were inconveniencing her rather than arriving at a hotel we had booked to stay at for three nights. We had arrived early after our flight and asked about checking in before the advertised 2pm check-in time. We were told we could pay an additional $100 for early check-in or wait until closer to 2pm, and that we would receive a call when the room was ready. We chose to wait. The call never came. We are also ALL Accor members and later discovered through the app that we should have received a welcome drink. Nothing was offered or mentioned. More disappointing was that I had specifically advised prior to our stay that we were visiting Sydney for our anniversary. There was absolutely no acknowledgement of this during our entire stay. We weren't expecting champagne and rose petals, but even a simple "Happy anniversary" would have been a nice touch and would have made the stay feel a little more personal. Room service was another frustration. We tried several times to order through the hotel's QR ordering system, but when we attempted to add items it simply showed them as unavailable. Eventually we gave up and ordered Oporto instead. When takeaway becomes easier than ordering food from your hotel room, something isn't working. Breakfast was probably the biggest disappointment. On our first morning, we approached the bar and were immediately asked, "Do you know what you want?" We hadn't been seated. We hadn't even been given a menu. I explained that we hadn't seen the menu yet, at which point one was handed to me. Breakfast was included in our accommodation package, but nobody explained what was included or what we were entitled to order. Having previously seen breakfast pricing of around $90 through the QR system, I was expecting something fairly impressive. What arrived certainly wasn't. Two dry pieces of bacon and cold toast were among the highlights. We were hungry, so we ate what we could and then went into the city to find a proper breakfast. What makes this particularly frustrating is that on another morning we were greeted by a lovely lady with an American accent, who actually explained what was included with our breakfast. She was warm, welcoming and helpful ,the sort of interaction we had expected from the beginning. Unfortunately, by then we realized what we should have been offered and felt quite short-changed by our first breakfast experience. Housekeeping was also underwhelming. Towels weren't automatically replaced during our stay, and we had to ask for the body wash to be refilled because the bottle was empty. And finally, a slightly ridiculous detail that at least gave us something to laugh about: several of the hanging glass pieces appeared to be missing from the chandelier/light fitting in our bedroom. Once we noticed the gaps, we couldn't stop looking at them. 😂 It became our running joke for the stay, so thank you Hotel Morris for that memory at least. The hotel itself has plenty of potential and some beautiful design elements, and there were individual staff members who were genuinely lovely. Unfortunately, those positive interactions were the exception rather than our overall experience. For a property marketed as part of Accor's Handwritten Collection, we expected warmth, personality and attention to detail. Instead, much of the stay felt impersonal, disorganized and surprisingly poor value. We travel to Sydney for experiences like this and were genuinely looking forward to staying here. We left feeling disappointed and, frankly, a little ripped off. Overall: 1/5. Overpriced, disappointing breakfast, inconsistent service and too many small failures across a three-night stay. Sadly, we wouldn't stay at Hotel Morris again.

Hi Shane, Thank you for taking the time to write such a detailed account, and I'm truly sorry your anniversary stay with us fell so short. This isn't the experience we want for any guest, let alone one celebrating something special, and I take that to heart, I was actually the one who checked you in, and I'm sorry if I made you feel like an inconvenience, that was never my intention, and I'll be re-evaluating my own approach to make sure guests never feel that way again. On check-in, early check-in is subject to availability and on request, so unfortunately even had you taken the $100 option, we wouldn't have been able to accommodate it that day. I've since looked into making this clearer for guests upfront. I'm also sorry the welcome drink wasn't offered, just so you know for next time, it's available to redeem at any point during your stay, not only on arrival. And I am sorry your anniversary went unacknowledged, we do usually try to organise something for occasions like this, and it's clear we missed the mark here. I'm honestly unsure what happened with the room service ordering, it's possible it was a timing issue, as our kitchen only runs the dinner menu from 5:30 to 8:30pm, but I'll look into this further regardless. I'll also be following up on how you were treated at breakfast on your first morning, being asked what you wanted before even being seated or given a menu is not the level of service we expect, and I'm sorry that happened. Your feedback on the breakfast offering itself is completely fair too, we're currently working on revamping the menu. I'll be transparent with you, the hotel has been under new management for the past couple of months, and we're actively working through improvements across the board. As a small gesture, I've credited your account 3,000 points. If you'd ever like to give us a second chance, please reach out to me directly and I'll make sure you're properly looked after. Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 5.0/5

Tsm C. Families - Confirmed reviews ALL

The hotel is in a great location with welcoming staff. The rooms are clean and feature beautiful, modern decor. They also serve a delicious set breakfast!

Customer review rating 5.0/5

Nyssa B. Solo - Confirmed reviews ALL

Hotel was a great stay for one night as it was close to the central station. Had an early morning flight and with the close proximity, I was at the airport within 30mins. The room was clean and spacious.

Ciao Nyssa, Thanks so much for this great review! Glad the location and clean, spacious room made for a great stay. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.0/5

Mengjie L. Business - Confirmed reviews ALL

Staff was lovely, good stay overall. if i had to give feedback i'd look into sound proofing the rooms, i could hear my neighbor go to the bathroom and take a shower. i could hear my other neighbors singing as they came home at 1 am. but the housekeeping was excellent, the hotel staff were very friendly. great cocktails.

Ciao Mengjie, Thanks so much for this great review! Glad the location, housekeeping, friendly team and great cocktails made for a comfortable stay. Thanks also for the note on soundproofing, we'll pass this on to the team and potentially look into it for future renovations. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.5/5

Yohann P. Couples - Confirmed reviews ALL

Loved the hotel especially the lobby and the views. Unfortunately they couldn't upgrade us with stay plus on the first night due to them being full but they did on the second night. View from first room on lower floor was average/ no view view would not recommend for the price. However upper rooms were amazing and lovely. Regardless staff were great and property was amazing. Wish they had a pool.

Ciao Yohann, Thanks so much for this great review! Glad the lobby, the location and the upper floor rooms with those amazing views really stood out, and glad the welcome drink and amenity exceeded expectations too. On the upgrade, this is unfortunately subject to availability, so I'm really glad we were able to sort it out for you on the second night. And noted on the pool, maybe one for the future! Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

Customer review rating 4.0/5

Georgia M. Solo - Confirmed reviews ALL

Really enjoyed my stay here. The room was clean and comfortable, and the staff were fantastic — friendly, welcoming and helpful throughout my stay. The hotel bar was also great, with a good Italian menu and lovely food. I particularly enjoyed the Polenta Fritti e Gorgonzola and the Marsala-infused Rhubarb Crème Brûlée before heading to a theatre show. The room itself was small, but I’d done my research beforehand and knew what to expect from an older inner-city building. My window looked directly across to another building, so there wasn’t really a view, but again, I was prepared for that and it didn’t bother me at all. The hotel was easy to find and really well located, which made getting around very convenient. Overall, I had a great stay and would happily book here again.

Ciao Georgia, Thanks so much for this lovely review! Glad the clean, comfortable room, friendly team and location made for a great stay, and glad the food hit the mark before your show. Hope to have you back at Hotel Morris soon! Grazie, Brooke Perry Operations Manager Hotel Morris Sydney, Handwritten Collection

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  • 231 reviews 7.7/10 Breakfast
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