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ibis Sydney World Square Hotel 3 stars

Customer review rating 4.1/5 7,157 reviews
ibis Sydney World Square
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall

  • Wifi, security lockers, safety deposit box, mini fridge

  • IBISTRO open for breakfast and dinner

  • 24hr Grab it & Go menu

  • Boardroom facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORD SMITHPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Gift shop/newspaper shopPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sydney World Square

382 -384 Pitt Street
2000
sydney
australia

Tel: +61292820000

Fax: (+61)2/82673100

Contact email

Check-in from 14h00

Check out up to 11h00

  • GEORGE STREET :   GOULBUM STREET 5 MIN. HOTEL

  • PITT ST. :   WILLIAM STREET CITY EXIT

  • PITT STREET :   NTH SYDNEY 290 QVB BUILDING

  • PITT STREET. :   STHERN CROSS DR CITY

  • PITT ST :   GRT WESTERN MW CITY EXIT

  • PITT STREET :   STH COAST LINE CENTRAL STATION

  • PITT STREET. :   STHERN CROSS DR CITY

  • By plane

    SYDNEY KINGSFORD SMITH At 7.9km / 4.91 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.6km / 0.37 miles

  • By train

    MONORAIL At 0.1km / 0.06 miles

  • By train

    SYDNEY LIGHT RAIL At 0.1km / 0.06 miles

GPS :-33.877822, 151.207591

Our accommodations

Tastefully appointed and recently updated, guest rooms at ibis Sydney World Square provide everything needed for a comfortable stay. Each of the hotel's 166 guest rooms features contemporary décor and stylish design, with the new ibis SweetBed, new beddin g and new towels. Guests staying at this impressive Sydney hotel can enjoy a great range of amenities, including high-speed broadband access, a flat-screen LCD TV with in-house movies, air-conditioning, a mini fridge, and a modern ensuite with hairdryer.

Accessible room

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 15m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Standard Room 1 Double and 2 Single Beds

  • Max. number of persons: 3
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Family Room 2 King Beds

  • Max. number of persons: 4
  • Area: From 29m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

IBISTRO

Type of cuisine: International

Enjoy breakfast at iBistro, offering a full hot buffet breakfast daily, self serve espresso machine and freshly made pancakes. Come back for dinner and select from our seasonal a la carte menu whilst enjoying the city lights from our terrace

IBAR

Photo non contractuelle / Strictly non binding

Enjoy a drink or two at our modern iBar located on the ground level, amongst the vibrant lobby atmosphere

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Sydney World Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,157 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,160 reviews

Absolutely Awesome

Customer review rating 4.1/5

Patricia Business - 19/02/2020 Confirmed reviews ALL

we were very impressed with the amazing staff - very efficient and always mega friendly. Thank you Thank You

Dear patricia mae g., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

A comfortable stay

Customer review rating 4.1/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

IBIS World Square offers a central location, comfortable rooms and good breakfast options.

Dear Marnie P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Easy place to stay

Customer review rating 4.1/5

John S. Couples - 17/02/2020 Confirmed reviews ALL

Arrived on a Friday and left on a Sunday. Two enjoyable nights. Had a huge meal in the restaurant on Friday night - very filling and enjoyable. Staff member very helpful. Room was not large but clean and ample for 2 of us. Staff at reception were very helpful. Thank you Recommended

Dear John N., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Good value for location and room

Customer review rating 4.1/5

Dylan Business - 17/02/2020 Confirmed reviews ALL

The room was clean, the bed was comfortable, and I overall enjoyed my stay. The keycards seemed to lose their ability to select a floor on the elevator or unlock my room on a regular basis, and several other people seemed to have this issue. Also, it was a slight inconvenience to have to call the front desk to control the temperature in my room every day.

Dear Dylan W., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry about your keys not working, we are trying to find a better product. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great location

Customer review rating 4.1/5

Bill D. Solo - 16/02/2020 Confirmed reviews ALL

Staff very friendly! Rooms clean!

Dear Bill D., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Room size and quality low

Customer review rating 4.1/5

Hillel B. Couples - 16/02/2020 Confirmed reviews ALL

Poky room - the ironing board could not fit in any cupboard. The cupboard could only be opened about 40% because the bedside table was blocking it. The reception staff were friendly enough but the rooms were below an acceptable standard for a Sydney CBD hotel.

Dear Hillel B., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Not too bad

Customer review rating 4.1/5

Marco Business - 16/02/2020 Confirmed reviews ALL

The staff was friendly and helpful and the room was as I expected; clean and all working well

Dear Marko M., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great location

Customer review rating 4.1/5

Deepak N. Couples - 15/02/2020 Confirmed reviews ALL

The experience was satisfactory. It was well located in the city which helped us in getting to the market and restaurants easily. All tourist spots were close to the hotel. The room was very small which was the only factor which i found a problem with

Dear Deepak Kishor N., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Convenient & comfortable

Customer review rating 4.1/5

Michelle Solo - 14/02/2020 Confirmed reviews ALL

Very friendly & speedy check in & check out. Well located, clean, comfortable. The only thing missing was a hand towel in the bathroom.

Dear Michelle C., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Location excellent

Customer review rating 4.1/5

P.j. Business - 13/02/2020 Confirmed reviews ALL

One night stay.

Dear Peter B., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great location amazing stay

Customer review rating 4.1/5

Katrina Solo - 12/02/2020 Confirmed reviews ALL

I had to book a last minute hotel while staying in Sydney the room was cute and so very clean, location was excellent but I would stay again very happy

Dear Katrina S., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Met our expectations

Customer review rating 4.1/5

Ross M. Couples - 12/02/2020 Confirmed reviews ALL

Great stay, with friendly & very helpful staff. Add to that a good hearty breakfast. The only thing I would suggest is second chair. And if they were more comfortable. Apart from that, we really enjoyed our time. Thank you.

Dear Peter M., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

well located

Customer review rating 4.1/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

we were awoken to the banging on the connector door and contacted reception and they came to our rescue very quickly. Room was in excellent condition.

Dear Lauren Lorraine Olde B., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Good location and the room is clean.

Customer review rating 4.1/5

A. Solo - 11/02/2020 Confirmed reviews ALL

Stayed 3 nights at ibis world square sydney and i am quick satisfied with their service. Consider the location is pretty good near the CBD area. The room is also clean and cozy.

Dear A. Alexander, We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Well located.

Customer review rating 4.1/5

Anne Business - 11/02/2020 Confirmed reviews ALL

Staff are friendly and helpful.

Dear Anne Maree M., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Everying is good except bad smell from toilet

Customer review rating 4.1/5

Tony Families - 10/02/2020 Confirmed reviews ALL

Everying is good except bad smell from toilet

Dear King on C., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Great bed

Customer review rating 4.1/5

K Business - 10/02/2020 Confirmed reviews ALL

Great bed, would recommend better cleaning, when i moved in, there was pubic hair on the toilet seat.

Dear Hoi L., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have met with housekeeping, I am sorry about the hair on the toilet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Good stay

Customer review rating 4.1/5

Nathan H. Solo - 09/02/2020 Confirmed reviews ALL

The stay was good, however I found the movie channel not working so I could purchase any films the room was clean and the view I got was great

Dear Nathan h., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Well located

Customer review rating 4.1/5

Seb Friends - 07/02/2020 Confirmed reviews ALL

Room not as cleaned as what i’m used to with Ibis. Beds were very comfortable. Shower was a bit moldy. Decorative pillows on bed smelled like they haven’t been washed in a long time. Definitely not washed after every stay. Otherwise room has all you need and again great location and friendly staff.

Dear Sebastien L., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Missing items from my room. Management not interested

Customer review rating 4.1/5

Karen M. Business - 05/02/2020 Confirmed reviews ALL

A very expensive undergarment went missing from my room. I called the reception and told them about it. It could have got mixed up with the laundry by accident and they said they'd chase it up with the off site laundry service and the manager would get back to me. I've called several times and the manager has been left several messages but has not tried to contact me. All I can assume is the laundry did not find and therefore the maid may have taken them on purpose. However, the hotel seems like it couldn't care less.

Dear Karen M., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit for the undergarment of $35 has been refunded to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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