ibis Sydney World Square 3 stars

Customer review rating (ALL Rating) 4.3/5 850 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall

  • Wifi, security lockers, safety deposit box, mini fridge

  • IBISTRO open for breakfast and dinner

  • 24hr Grab it & Go menu

  • Boardroom facilities

Our accommodation(s)

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Hotel location

ibis Sydney World Square

382 -384 Pitt Street
2000 SYDNEY
Australia

GPS:-33.877822, 151.207591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBISTRO

OPEN

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  850 reviews

TripAdvisor Rating  3.5/5  2,238 reviews

Friendly staff. Great service.

Customer review rating 4.5/5

Busy B. Business - Confirmed reviews ALL

The room was comfortable, as was the bed. I had a high floor and not long after I had checked in, they were at my door with a complimentary bottle of wine. The service was friendly at check in and check out. Bathroom was a little cramped but it was a small factor overall.

Dear Brenna P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Not too far from the shopping street

Customer review rating 3.5/5

Mhk Families - Confirmed reviews ALL

Hotel is located in the middle of Asian neighbourhood with a lot of Asian food outlets and shops, almost like being in another country. About 10 min walk to city centre shopping streets and Queen Victoria building. About 25 min to Circular Quay. Hotel is small. Room table surfaces were dusty and the TV remote was really dirty, no sign of “disinfected” room, towels smell old, even though that might be the washing powder used. Bathroom was nice and newly renovated. Tea options at the room consisted only of black tea, no herbal there, not even when asked at the reception. One very annoying feature, is that you have to call reception to have your aircon or heating turned on, and you cannot control the temperature yourself. Otherwise, the hotel was ok. Staff were friendly.

Dear Marika K., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great position near China Town with a great selection of restaurants

Customer review rating 4.0/5

Phil R. Couples - Confirmed reviews ALL

I am disappointed as a Gold Accor member we no longer receive free bottled water or a welcome gift

Dear Phillip R., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Excellent location to Masonic Centre and Transport

Customer review rating 4.5/5

Bruce S. Couples - Confirmed reviews ALL

Overall the experience was good. We had a function at the Masonic Centre so location was great. Some of the neighbouring 'businesses' weren't exactly conducive to a feeling of safety after hours. The filthy, rubbish ridden street come Sunday morning was not a great experience. The room, was a little small, sufficient but small.

Dear Bruce S., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great place while in the city for work

Customer review rating 5.0/5

Sally Business - Confirmed reviews ALL

Great room! Fantastic staff, I didn't get breakfast this time but it is always great every other time. I appreciate my free drink to make up for the life not working and the counter staff make a fantastic margarita! They were extremely attentive when the room key briefly didn't work and helped me right away.

Dear Sally T., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

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Other web-users rate our hotel

  • 842 reviews 9.4/10 Location
  • 985 reviews 6/10 Room
  • 886 reviews 8.7/10 Service
  • 21 reviews 8.6/10 WiFi
  • 584 reviews 4.1/10 Comfort
  • 450 reviews 6.6/10 Cleanliness
  • 239 reviews 6.8/10 Breakfast
  • 6 reviews 1.1/10 Wellness Area

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