Customer review rating 4.1/5 7,268 reviews
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CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall
Wifi, security lockers, safety deposit box, mini fridge
IBISTRO open for breakfast and dinner
24hr Grab it & Go menu
Boardroom facilities
Check-in from 14h00
Check out up to 11h00
Paying
382 -384 Pitt Street
2000 sydney
australia
Check-in from 14h00
Check out up to 11h00
Tastefully appointed and recently updated, guest rooms at ibis Sydney World Square provide everything needed for a comfortable stay. Each of the hotel's 166 guest rooms features contemporary décor and stylish design, with the new ibis SweetBed, new beddin g and new towels. Guests staying at this impressive Sydney hotel can enjoy a great range of amenities, including high-speed broadband access, a flat-screen LCD TV with in-house movies, air-conditioning, a mini fridge, and a modern ensuite with hairdryer.
Needs work and Housekeeping is poor
TravellingColonel 24/02/2021 TripAdvisor review
Upon arrival found that the front counter and bar area was being renovated and the reception area was very uninviting. Could have been made better by installing some screening. Mohamed was courteous and we checked in with a minimum of fuss. Upon arrival in the room found that the windows had dirty smudges and "prints" on them. Desk was also very dirty. Housekeeping was no where good enough for normal times, let alone Covid times. I rang reception and was moved to a different room. New room didn't have towels and I needed another pillow. I rang Mohamed who took care of this - but it took a while. I was later to learn that Mohamed was on his own servicing all guests in the Hotel and had to leave Reception unattended for quite some time. I know because I went to reception and had to wait for attendance for ~10 minutes. 2 other guests also came and went during this time and phone rang a couple of times. I rate the "Service" poor, however when Mohamed was available he delivered quite good service - problem was he was alone. All in all, pretty poor management of the property.....
Worst Stay ever
Wayne S 02/01/2021 TripAdvisor review
Ibis Sydney World Square is now a hotel for the homeless. Paying guests are treated like second class citizens. Every time you leave the hotel you are harassed by guests staying there asking for cigarettes or money. I had the misfortune of staying for 4 nights during that time my room was never cleaned. I had to clean my own room and get fresh towels from reception. As a priority member I usually get a bottle of water and a voucher for one drink at the bar this was not offered. The lifts and hallways smelt of unwashed bodies. Reception staff were pleasant but I will never stay at this hotel again
comfortable, simple hotel in great location
Gregory D 24/10/2020 TripAdvisor review
We stayed here several years ago, and were very impressed this time by the renovations. Our room was small but very adequate for our needs. Good bathroom with great shower. Wifi worked really well. Excellent location- we caught the train from Newcastle, and Central Station is about 8 minutes walk away. Lots of really interesting restaurants of various ethnicities in the area. Staff could not have been any more friendly or helpful. We will definitely stay here again.
Friendly and great
I8223RNjoe Business - 08/06/2020 TripAdvisor review
I had the pleasure of staying at another Ibis hotel. All the staff were so friendly and helpful. As usual the rooms were clean and fresh. Staying in the Sydney CBD, I got to have some great meals nearby. Whenever travelling. Ibis is my go to for a good nights rest.
Yes I enjoyed the stay at the hotel well located
Melvyn B. Couples - 28/03/2020 Confirmed reviews ALL
Had no problems at all staff was very help full Lucas was very good to me helping me to find train time to the blue mountains I notice him cleaning the forks and spoons well done Michelle was very help full to my wife and me with booking in advance due to early arrival done Michelle of cruise ship well
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