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ibis Sydney World Square Hotel 3 stars

Customer review rating 4.1/5 7,171 reviews
ibis Sydney World Square
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall

  • Wifi, security lockers, safety deposit box, mini fridge

  • IBISTRO open for breakfast and dinner

  • 24hr Grab it & Go menu

  • Boardroom facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORD SMITHPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Gift shop/newspaper shopPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sydney World Square

382 -384 Pitt Street
2000
sydney
australia

Tel: +61292820000

Fax: (+61)2/82673100

Contact email

Check-in from 14h00

Check out up to 11h00

  • GEORGE STREET :   GOULBUM STREET 5 MIN. HOTEL

  • PITT ST. :   WILLIAM STREET CITY EXIT

  • PITT STREET :   NTH SYDNEY 290 QVB BUILDING

  • PITT STREET. :   STHERN CROSS DR CITY

  • PITT ST :   GRT WESTERN MW CITY EXIT

  • PITT STREET :   STH COAST LINE CENTRAL STATION

  • PITT STREET. :   STHERN CROSS DR CITY

  • By plane

    SYDNEY KINGSFORD SMITH At 7.9km / 4.91 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.6km / 0.37 miles

  • By train

    MONORAIL At 0.1km / 0.06 miles

  • By train

    SYDNEY LIGHT RAIL At 0.1km / 0.06 miles

GPS :-33.877822, 151.207591

Our accommodations

Tastefully appointed and recently updated, guest rooms at ibis Sydney World Square provide everything needed for a comfortable stay. Each of the hotel's 166 guest rooms features contemporary décor and stylish design, with the new ibis SweetBed, new beddin g and new towels. Guests staying at this impressive Sydney hotel can enjoy a great range of amenities, including high-speed broadband access, a flat-screen LCD TV with in-house movies, air-conditioning, a mini fridge, and a modern ensuite with hairdryer.

Accessible room

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 15m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Standard Room 1 Double and 2 Single Beds

  • Max. number of persons: 3
  • Area: From 23m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Family Room 2 King Beds

  • Max. number of persons: 4
  • Area: From 29m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

IBISTRO

Type of cuisine: International

Enjoy breakfast at iBistro, offering a full hot buffet breakfast daily, self serve espresso machine and freshly made pancakes. Come back for dinner and select from our seasonal a la carte menu whilst enjoying the city lights from our terrace

IBAR

Photo non contractuelle / Strictly non binding

Enjoy a drink or two at our modern iBar located on the ground level, amongst the vibrant lobby atmosphere

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Sydney World Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,171 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,161 reviews

Good value for money

Customer review rating 4.1/5

Arisa Business - 23/02/2020 Confirmed reviews ALL

Pros: Room size, cleanliness Location - close to CBD and World Square Reception always attended Nice and friendly staff Soft and comfy bed Quiet, even thought the hotel faces busy streets Cons: Breakfast is mediocre at best Located next to a series of dodgy massage parlors Limited amenity (no toothbrush & tooth paste)

Dear Arisa K., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have free toothbrushes at the desk on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor
Customer review rating 4.1/5

Stephen C. Business - 23/02/2020 Confirmed reviews ALL

It was an OK room - a bit small particularly for work purposes. Food was bloody great!

Dear Stephen C., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great stay

Customer review rating 4.1/5

Fernanda B. Business - 22/02/2020 Confirmed reviews ALL

The hotel is located in a very good place, staff is very nice and helpful, room is clean and comfortable. Even though it is located on a busy street, the room was very quiet.

Dear Fernanda B., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Central

Customer review rating 4.1/5

Ks Families - 22/02/2020 Confirmed reviews ALL

Great beds (king) in central location

Dear Karen S., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Easy access to CBD & Darling Harbour.

Customer review rating 4.1/5

John M. Couples - 22/02/2020 Confirmed reviews ALL

Hotel rooms are small but adequate and very clean & tidy. The cooked breakfast was very good but the bar where we were offered a complimentary drink is not conducive to enjoying a quiet drink in the crowded lobby. Pickup & drop off are very difficult with no loading zone available at the door. Overall, very good and well priced.

Dear John M., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Good location. Close to amenities.

Customer review rating 4.1/5

Joan L. Couples - 22/02/2020 Confirmed reviews ALL

We enjoyed our stay the room was clean the meals were great. Were very happy with our stay.

Dear Gerald L., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Well located

Customer review rating 4.1/5

S P. Business - 21/02/2020 Confirmed reviews ALL

Needed somewhere conveniently located for a dinner and all day meeting round Surry Hills. Worked well

Dear Sue P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great stay

Customer review rating 4.1/5

Carmel Couples - 21/02/2020 Confirmed reviews ALL

We were in Sydney for medical reasons. We arrived at Ibis World Square after leaving another property where we were told we could extend our stay, but when we needed to wasnt an option. I booked Ibis on booking .com, asked for an early check in due to husband being unwell & needing to rest. On our arrival the room wasnt ready, housekeeping were called by the Supervisor & asked to prepare room as soon as possible , we were told it would be an hour , we could wait in the foyer, our luggage was stored safely until room was ready. Around 20 minutes later we were told our room was ready, we made our way to the room which was clean & fresh, with tea/coffee making facilities provided. Staff were friendly & helpful at all times, from front of house to the housekeeping staff. Thank you all for making our stay a pleasant one with you.

Dear Carmel D., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your husband is feeling better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Absolutely Awesome

Customer review rating 4.1/5

Patricia Business - 19/02/2020 Confirmed reviews ALL

we were very impressed with the amazing staff - very efficient and always mega friendly. Thank you Thank You

Dear patricia mae g., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

A comfortable stay

Customer review rating 4.1/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

IBIS World Square offers a central location, comfortable rooms and good breakfast options.

Dear Marnie P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Easy place to stay

Customer review rating 4.1/5

John S. Couples - 17/02/2020 Confirmed reviews ALL

Arrived on a Friday and left on a Sunday. Two enjoyable nights. Had a huge meal in the restaurant on Friday night - very filling and enjoyable. Staff member very helpful. Room was not large but clean and ample for 2 of us. Staff at reception were very helpful. Thank you Recommended

Dear John N., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Good value for location and room

Customer review rating 4.1/5

Dylan Business - 17/02/2020 Confirmed reviews ALL

The room was clean, the bed was comfortable, and I overall enjoyed my stay. The keycards seemed to lose their ability to select a floor on the elevator or unlock my room on a regular basis, and several other people seemed to have this issue. Also, it was a slight inconvenience to have to call the front desk to control the temperature in my room every day.

Dear Dylan W., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry about your keys not working, we are trying to find a better product. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great location

Customer review rating 4.1/5

Bill D. Solo - 16/02/2020 Confirmed reviews ALL

Staff very friendly! Rooms clean!

Dear Bill D., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Room size and quality low

Customer review rating 4.1/5

Hillel B. Couples - 16/02/2020 Confirmed reviews ALL

Poky room - the ironing board could not fit in any cupboard. The cupboard could only be opened about 40% because the bedside table was blocking it. The reception staff were friendly enough but the rooms were below an acceptable standard for a Sydney CBD hotel.

Dear Hillel B., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Not too bad

Customer review rating 4.1/5

Marco Business - 16/02/2020 Confirmed reviews ALL

The staff was friendly and helpful and the room was as I expected; clean and all working well

Dear Marko M., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great location

Customer review rating 4.1/5

Deepak N. Couples - 15/02/2020 Confirmed reviews ALL

The experience was satisfactory. It was well located in the city which helped us in getting to the market and restaurants easily. All tourist spots were close to the hotel. The room was very small which was the only factor which i found a problem with

Dear Deepak Kishor N., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Convenient & comfortable

Customer review rating 4.1/5

Michelle Solo - 14/02/2020 Confirmed reviews ALL

Very friendly & speedy check in & check out. Well located, clean, comfortable. The only thing missing was a hand towel in the bathroom.

Dear Michelle C., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Location excellent

Customer review rating 4.1/5

P.j. Business - 13/02/2020 Confirmed reviews ALL

One night stay.

Dear Peter B., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great location amazing stay

Customer review rating 4.1/5

Katrina Solo - 12/02/2020 Confirmed reviews ALL

I had to book a last minute hotel while staying in Sydney the room was cute and so very clean, location was excellent but I would stay again very happy

Dear Katrina S., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Met our expectations

Customer review rating 4.1/5

Ross M. Couples - 12/02/2020 Confirmed reviews ALL

Great stay, with friendly & very helpful staff. Add to that a good hearty breakfast. The only thing I would suggest is second chair. And if they were more comfortable. Apart from that, we really enjoyed our time. Thank you.

Dear Peter M., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor
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