ibis Sydney World Square 3 stars

Customer review rating (ALL Rating) 4.0/5 1,233 reviews

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Description

Hotel extras

  • CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall

  • Wifi, security lockers, safety deposit box, mini fridge

  • ibis Kitchen open for buffet breakfast 7 days a week.

  • 24hr Grab it & Go menu

  • Boardroom facilities

Our accommodation(s)

Book this hotel
Room 1

Value-for-money! Enjoy the night in our two single beds Standard Room, featuring tea and coffee making facilities, en-suite bathroom, high-speed Internet access, small fridge and own desk area. Room accommodates up to 2 adults. No rollaways.

  • Views:

    City View

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Upgrade and experience the difference! Enjoy our Superior room boasting a King bed for your comfort. Tea and coffee making facilites, en-suite bathroom, high speed internet access and work desk. Room accommodate 2 guests, no rollaway.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Needing a little extra space? Our Triple Room could be just what you are after featuring 3 Single beds, tea and coffee making facilities, an en-suite bathroom, high speed internet access and a designated work desk. Room accommodate up 3 guests

  • Views:

    City View

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Large, spacious with extra comfort! Our Deluxe Rooms is perfect for your family offering space and comfort features two King beds (2 kings or 4 singles) offering flexibility and comfort for up to 2 adults & 2 children or 4 adults.

  • Views:

    City View

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Sydney World Square

382 -384 Pitt Street
2000 SYDNEY
Australia

GPS:-33.877822, 151.207591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 166 rooms
  • 9 rooms for people with reduced mobility
  • 11 family rooms
  • 12 connecting rooms
  • 166 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Indonesian
  • Russian
  • Thai
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception Additional charge

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Well-being

On Site Hotel Gym

  • On site
  • Near the property
  • Indoor parking
  • Private
  • Parking pricing: 40.05 € 65 AUD Per day

IBISTRO

OPEN

Cooking style
International
Capacity
60
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

OPEN

Enjoy a drink or two at our modern iBar located on the ground level, amongst the vibrant lobby atmosphere

Start each day with a fresh and delicious full buffet breakfast in our heritage listed Ibis Kitchen Restaurant. A light and airy dining experience in the heart of the city. For guests on the go we also offer a "Grab It and Go" menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,233 reviews

Customer review rating 2.5/5

Charmaine M. S. Friends - Confirmed reviews ALL

Customer review rating 2.5/5

Abhijeet K. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Aristidis M. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Pablo P. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Sagar R. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Terence D. Business - Confirmed reviews ALL

Well located and close by to transport good staff

Customer review rating 2.5/5

Charmaine M. S. Friends - Confirmed reviews ALL

Personally the single beds are too soft. The rooms are tiny. Disappointed no shower cap and shower is fixed to ceiling so its tricky. They offer pump body wash and pump shampoo thats it. I personally wouldn't stay again because of the beds. 1 street from light rail. Coles across the road .

Customer review rating 2.5/5

Abhijeet K. Business - Confirmed reviews ALL

The location is convenient. However the room is pretty small sized and so is the compact bathroom. There is no separate desk to work on and the furniture has wobbly legs and out dated. They have a small fridge but no stock in mini bar at all. TV had basic channels but picture quality was poor. Overall it was a very basic hotel.

Customer review rating 4.5/5

Aristidis M. Couples - Confirmed reviews ALL

We had a great 6 day stay at the Ibis Hotel World Square. Great location in Sydney near Chinatown, World Square shopping centre across the road, not far walks to Hyde Park, Event Cinemas or Queen Victoria Building. And the staff helped us lots when I fell ill, thanking U kindly.

Customer review rating 2.0/5

Pablo P. Families - Confirmed reviews ALL

If you don't want to read much, I'd just say I would not go back to this hotel. It was clean, location fine (quite close to Darling Harbour), check in/out smoothless, friendly staff. However: - There was no bathroom enclosure/partition or shower screen, with the bathroom flooding even after one very short shower. - The window was less than a meter away from the concrete wall of the next door building. It would have been better to hang a picture rather than having the building wall. - Saturday night noise with the music from the night club was terrible until midnight. The Reception alerted us about this upon check in. - There was an unpleasant smell in the Reception and lifts at all times. - Not an issue for us, but if you have limited mobility, note that vehicles cannot park right in front of the hotel. They must park a few meters away and most of the times across the road. Definitely not returning.

Customer review rating 5.0/5

Sagar R. Families - Confirmed reviews ALL

Very helpful staff and very comfortable stay. Would definately recommend a stay here.

Customer review rating 3.5/5

Bronwyn C. Business - Confirmed reviews ALL

Great location! Only negative sound proofing between rooms is not great!!!

Customer review rating 5.0/5

Andrew W. Couples - Confirmed reviews ALL

Friendly staff, great location, comfortable room and quiet. Wonderful breakfast.

Customer review rating 3.5/5

Dwight K. Solo - Confirmed reviews ALL

Very handy location only a 5 minute walk from Central Station. Rooms are comfortable and the buffet breakfast is excellent.

Customer review rating 5.0/5

Robyn B. Friends - Confirmed reviews ALL

Staff very friendly & helpful

Customer review rating 1.5/5

Mark G. Families - Confirmed reviews ALL

Very very noisy hotel to stay at. Music was loud enough in the next building to clearly hear each word. Building was quite smelly especially the lifts. Hotel did have some good features but the above issues were enough to not book again.

Customer review rating 2.0/5

Ellie D. Couples - Confirmed reviews ALL

It was ok located, bad smell throughout. Booked parking assuming valet, was not. Hassle to park

Customer review rating 3.5/5

Yolanda R. Solo - Confirmed reviews ALL

The room was comfortable, and I actually managed to have a sleep-in, which was lovely! Check-in was friendly and efficient, and overall it was good value for money for a night's stay in the city. My only criticism was the unpleasant smell in the reception area, which was quite off-putting from the moment I walked in. Thankfully, the smell didn't carry through to my room. Overall, a comfortable and affordable option for a short stay in Sydney.

Customer review rating 0.5/5

Phil C. Business - Confirmed reviews ALL

I have not received receipt yet.

Customer review rating 1.5/5

Kerrie Y. Business - Confirmed reviews ALL

You'd need to call reception to adjust the room temperature, but nothing actually changes. The room remained quite warm during my stay. Doors are stated to be thick, but walls are thin as I could hear the neighbouring room's tv and snoring at night. TV quality was also mediocre with no sound for certain channels, and flickering screen (channel 7) due to poor signal. Also beware, free wifi doesn't require password

Customer review rating 4.0/5

Teigan-jade B. Couples - Confirmed reviews ALL

Great stay. However cleaners started very early and were extremely loud.

Customer review rating 1.5/5

Nicola Y. Couples - Confirmed reviews ALL

I used Accor points for a discount and the receipt said the amount I had to pay when I arrived. I was delayed, so my husband checked in instead. He was charged the full night's fee. When he pointed out that we had used points to book, the person behind the desk has a PROPER look at the booking, acknowledged the error and then processed a refund for the WRONG amount. My husband checked with me, then went back and pointed out what the correct amount should be. A refund for the shortfall was then processed. Because these refunds haven't yet come through on our card, we have no way of knowing whether we are square or not. We had some awful stays with Ibis in Europe, but we had stayed before at Ibis World Square Sydney and found it basically okay. Membership shouldn't be this hard.

Customer review rating 3.5/5

Nicole M. Business - Confirmed reviews ALL

It was ok but there was very loud music that went after midnight. Not ideal.

Customer review rating 5.0/5

Callum D. Solo - Confirmed reviews ALL

Great staff , clean hotel and perfect location

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