ibis Sydney World Square 3 stars

Customer review rating (ALL Rating) 4.3/5 852 reviews

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382 -384 Pitt Street, 2000 SYDNEY, Australia

Description

ALLSAFE approved hotel

Hotel extras

  • CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall

  • Wifi, security lockers, safety deposit box, mini fridge

  • IBISTRO open for breakfast and dinner

  • 24hr Grab it & Go menu

  • Boardroom facilities

Our accommodation(s)

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Hotel location

ibis Sydney World Square

382 -384 Pitt Street
2000 SYDNEY
Australia

GPS:-33.877822, 151.207591

Telephone
Fax +61 2 9282 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBISTRO

OPEN

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  852 reviews

TripAdvisor Rating  3.5/5  2,238 reviews

Economical central location

Customer review rating 4.0/5

Danny J. Business - Confirmed reviews ALL

Better than other reviews I've seen! For me, it was what I expected and needed. The room clean and an adequate size for short stay. Proper bathroom in decent modern condition, although not spacious, is better than the plastic pre-fabs I've dealt with elsewhere. Reception staff suitably efficient and friendly, status recognised. Yes, it's in the middle of the city so inevitably some noise outside. Breakfast room, including outdoor balcony, looked good but I didn't have time to try it. Overall unremarkable, good value for money, just putting in a review for balance!

Dear Nigel F., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. Thank you for being a valuable member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Well located, staff excellent, boring room and dangerous bathroom set up

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The location is great - close to public transport and shopping. Breakfast was good quality and the staff were always friendly. A negative for me is that I felt the room was very boring - No paintings, decorations or colour. And the bathroom was dangerous because there was no shower curtain or divider to stop the water from covering the whole floor. I realise it is because of access for wheelchairs etc, but felt it could be better. Or supply a mop or rubber squeegee so that water could be cleaned up so that you don't slip.

Dear Jo B., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Friendly staff. Great service.

Customer review rating 4.5/5

Busy B. Business - Confirmed reviews ALL

The room was comfortable, as was the bed. I had a high floor and not long after I had checked in, they were at my door with a complimentary bottle of wine. The service was friendly at check in and check out. Bathroom was a little cramped but it was a small factor overall.

Dear Brenna P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Not too far from the shopping street

Customer review rating 3.5/5

Mhk Families - Confirmed reviews ALL

Hotel is located in the middle of Asian neighbourhood with a lot of Asian food outlets and shops, almost like being in another country. About 10 min walk to city centre shopping streets and Queen Victoria building. About 25 min to Circular Quay. Hotel is small. Room table surfaces were dusty and the TV remote was really dirty, no sign of “disinfected” room, towels smell old, even though that might be the washing powder used. Bathroom was nice and newly renovated. Tea options at the room consisted only of black tea, no herbal there, not even when asked at the reception. One very annoying feature, is that you have to call reception to have your aircon or heating turned on, and you cannot control the temperature yourself. Otherwise, the hotel was ok. Staff were friendly.

Dear Marika K., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great position near China Town with a great selection of restaurants

Customer review rating 4.0/5

Phil R. Couples - Confirmed reviews ALL

I am disappointed as a Gold Accor member we no longer receive free bottled water or a welcome gift

Dear Phillip R., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

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Other web-users rate our hotel

  • 842 reviews 9.4/10 Location
  • 985 reviews 6/10 Room
  • 886 reviews 8.7/10 Service
  • 21 reviews 8.6/10 WiFi
  • 584 reviews 4.1/10 Comfort
  • 450 reviews 6.6/10 Cleanliness
  • 239 reviews 6.8/10 Breakfast
  • 6 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.