Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,027 reviews

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Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,027 reviews

TripAdvisor Rating  4.2/5  523 reviews

Customer review rating 5.0/5

Ren L. Business - Confirmed reviews ALL

Enjoyed my stay and it is where I will stay whenever I am on business trip in Sydney. Keep it up guys.

Customer review rating 3.5/5

Nathalia S. Families - Confirmed reviews ALL

It was great experiences

Dear Nathalia, Thank you for sharing your review. We are delighted to hear that your family trip was enjoyable and that our team contributed positively to your visit. Your feedback highlights the comfort we strive to provide all our guests, and we are pleased this resonated during your time here. We sincerely regret any inconvenience encountered regarding accessibility during your stay. Being centrally located in Darling Square, we continuously explore ways to enhance our facilities while maintaining our heritage charm. Nonetheless, we are grateful for your loyalty as an ALL member and appreciate your willingness to recommend Novotel Sydney Darling Square. Our proximity to ICC Sydney and Darling Harbour’s attractions remains a highlight we hope added convenience to your Sydney adventures. We look forward to welcoming you back on a future trip. Best regards, Matthew Hill, General Manager

Customer review rating 4.5/5

Andrew P. Solo - Confirmed reviews ALL

The hotel, staff and service was very good. Clean tidy idea.

Dear Andrew, We appreciate your kind feedback. We are delighted to hear you enjoyed your stay at Novotel Sydney Darling Square. It was our pleasure to provide a comfortable environment, and we are glad your room met your expectations. Our team appreciates your kind words and is committed to maintaining our high standards. As a valued ALL member, we are thrilled you find our loyalty program worthwhile. We hope to welcome you back soon for another memorable stay. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Matthew Hill, General Manager

Customer review rating 4.0/5

Ruby T. Couples - Confirmed reviews ALL

We enjoyed our stay at Novotel Darling Square. Great location, close to shops and restaurants. A bit disappointed with the buffet breakfast, there weren't many choices and hardly changed in the 3 days that we were there. Also, would've been great if the A/C has been turned on prior to check in. There was a heatwave and a cooled room would have been nice. The pool area was stuffy, no ventilation, so didnt use it although we wanted to take a dip. We appreciate the friendly staff, especially Pete from the lobby bar who was really helpful. Lastly, thanks for the sparkling wine, it made our wedding anniversary extra special.

Dear Ruby, Thank you for your positive review. We’re delighted you found our central Darling Square location convenient for exploring Sydney’s vibrant dining and shopping scene. Our team values your feedback as we continuously work to enhance our guest experiences. That said, we sincerely regret that some aspects of your stay didn’t meet your expectations. Regarding temperature control, our rooms feature individual climate settings and we always aim to have spaces comfortable prior to arrival. We’ve shared your breakfast comments with our culinary team as we regularly refresh our buffet selections. Nonetheless, we’re thrilled Pete from our lobby bar contributed positively to your visit. His dedication reflects our commitment to genuine hospitality in our prime Darling Harbour location near iconic attractions like the ICC Sydney. We would be delighted to welcome you back on another occasion. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Warren M. Business - Confirmed reviews ALL

I stay at many AllAccor hotels. Just need sheets added on the Novotel hotel beds. I personally struggle to sleep as the Downers are to hot on there own without the option of the sheet covering you whilst sleeping. Thanks

Dear Warren, Thank you for taking the time to provide us with this review of your stay. We greatly appreciate your loyalty as a Platinum ALL member and your continued trust in Accor hotels. Your feedback is invaluable in helping us enhance our services. We regret to hear that the bedding arrangement affected your comfort. Our team is happy to adjust room amenities to meet individual preferences upon request, and we encourage guests to reach out during their stay so we can address any needs promptly. We hope you managed to explore the vibrant surroundings of Darling Square during your visit. Its proximity to ICC Sydney and the lively dining scene makes it a convenient base for business travelers. We hope to welcome you back soon! Best regards, Matthew Hill, General Manager

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Other web-users rate our hotel

  • 1,719 reviews 9.5/10 Location
  • 1,727 reviews 7.7/10 Room
  • 1,729 reviews 8.1/10 Service
  • 35 reviews 5.6/10 WiFi
  • 761 reviews 8/10 Cleanliness
  • 521 reviews 6.7/10 Breakfast
  • 356 reviews 8.5/10 Vibe
  • 59 reviews 3.6/10 Wellness Area

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