Novotel Sydney Darling Square Hotel 4.5 stars

Name: Novotel Sydney Darling Square
Address: DARLING HARBOUR, 2000, AUSTRALIA
Telephone: (+61)2/82174000
Rating: 4.3

Customer review rating 4.3/5 12,087 reviews

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+ 21 Services

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Novotel Sydney Darling Square Hotel

Hotel that makes every moment matter

Our team looks forward to welcoming you to the hotel, we trust you will enjoy your stay with us, Please do not hesitate to contact me for any assistance on H3021-GM@accor.com

Scott Eger, Hotel Manager

Enjoy contemporary comfort, smart and friendly, around the- clock service at Novotel Sydney Darling Square (formerly Novotel Rockford Darling Harbour). Located in the heart of Darling Harbour, adjacent to the new ICC (Convention Centre) Sydney and walking distance to attractions like the Darling Quarter, CBD and Chinatown. Find all the comforts of home in one of our 230 newly refurbished rooms featuring flat screen TVs with Foxtel, mini bar, 24 hour room service, double head showers and Wi - Fi.

Hotel extras

Free WiFi in all the rooms
Close to ICC and public transport
Work space, cable TV, minibar
Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking (Paying)
- Public outdoor parking (Paying)
- Public indoor parking (Paying)(Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
SYD KINGSFORD SMITHPaying
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / Ironing
Concierge

Pool
Fitness centre

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

7 meeting room(s)
Conventions hotel
Web Corner on a Mac
Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email

Check-in from 14h00

Check out up to 11h00

LITTLE PIER STREET : LITTLE PIER S ENTERTAINMENT CT

By plane
SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying
By boat
DARLING HARBOUR At 0.5km / 0.31 miles
By boat
SYDNEY HARBOUR At 1km / 0.31 miles
By car
M4 At 9km / 0.31 miles
By car
PACIFIC HIGHWAY At 3km / 0.31 miles
By train
CENTRAL STATION At 0.5km / 0.31 miles
By train
HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles
By train
METRO LIGHT RAIL At 0.2km / 0.12 miles
By train
TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

STANDARD ROOM, 1 King Size Bed

Max. number of persons: 3
Area: From 24 m² / 258 sq ft
Views: Garden side, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

STANDARD ROOM, 2 Single Size Beds

Max. number of persons: 3
Area: From 24 m² / 258 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Superior King Room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Garden side, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Direct dial telephone

DELUXE ROOM, Chinese Garden View, 1 King Size Bed

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Garden side *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

The Pumphouse restaurant and bar is a 110 year old heritage listed building. The open and inviting verandah brings the outside in. Offers a fresh and diverse menu.

Lunch

12:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Ps Wine

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 186 m²
Maximum capacity: 120 people
Maximum banquet capacity: 120 people

Find out more

great location, great staff

Elisabeth L. Couples - 31/03/2020 Confirmed reviews ALL

We had to change our reservation due to Covid19 virus. The hotel was very accommodating with this. Also due to regulations during the pandemic the restaurant and certain amenities were not available. The hotel still managed to make our stay very comfortable and provided room service for breakfast instead of the buffet we had paid for in our reservation. The staff were very friendly. We were hoping our fight home would go as scheduled with all the travel bans in place. We were very comfortable at the hotel. It was a stressful time to be sure, but Novotel lessened our stress level. Highly recommend this hotel for location, amenities and staff.

Nice and clean

Gabrielle H. Couples - 30/03/2020 Confirmed reviews ALL

Unfortunately we had to cut our trip short due to COVID19. However during our stay we had a lovely time, room clean and comfortable the only other thing I would have liked would have been a balcony to get some fresh air.

Dear gabrielle H., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear that you enjoyed your stay, unfortunately the hotel does not have any rooms with balconies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Good Stay

Sg Business - 30/03/2020 Confirmed reviews ALL

Everything was good, as expected

Dear Sumon G., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Emmet W. Couples - 28/03/2020 Confirmed reviews ALL

We had stayed 15 days over the Christmas period. And hotel was fine But last occasion was bitter disappointment Hotel raised price of buffet from 25 to35$, st the sane time reducing the quality of buffet . A bit of price gouging during corona virus. Issue. No swimming pool, no newspapers , no gym which I understand , but no adjustment in price Novotel will have to up its game before we stay there again. There are many good hotels in Sydney

Great location, great staff

Alicia Friends - 27/03/2020 Confirmed reviews ALL

The hotel is modern, extremely clean and have excellent professional and friendly employees , highly recommend staying at this hotel

Dear Alicia, We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to our location and team made a positive impact on your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Assistant Manager Novotel Sydney Darling Square

Well located

Karen B. Couples - 24/03/2020 Confirmed reviews ALL

Our 2 night stay in your beautifully refurbished rooms was very good.

Dear Karen B., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Great location

Anonymous Couples - 24/03/2020 Confirmed reviews ALL

Our room was very comfortable and roomy.

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear our rooms was comfortable and roomy. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Assistant Manager Novotel Sydney Darling Square

Debra M. Friends - 24/03/2020 Confirmed reviews ALL

Worrying times with the Corona virus, but happy to say this did not affect our stay. Staff were amazing

Dear Debra Michelle M., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Well located . Clean with good staff

Jeffrey R. Families - 24/03/2020 Confirmed reviews ALL

Good apart from being denied any credit when we had to cancel the last 3 nights because of covid 19

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Hi Guys! Room itself was great, but I felt very uncomfortable when I got to the room at 11pm at night , and there was a welcome card, desserts and wine for a Mr and Mrs Wong for their wedding anniversary. I didn’t know if I had walked into the wrong room, but it was so late that I just stayed there. Upon checkout at 7am the next morning , I was asked if I had anything from the mini bar .... but when I got to my room and looked, their was absolutely nothing in the mini bar? So I don’t know if that was something that is generally a feature at the hotel? Many thanks, Abs xx

A great stay despite the current problems

Peter G. Couples - 23/03/2020 Confirmed reviews ALL

Service was great, as was breakfast. The location is great, with good access to public transport and Darling Harbour.

Dear Peter G., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Excellent location

David Business - 23/03/2020 Confirmed reviews ALL

Very relaxing

Dear David P., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Extremely satisfied

Kaia Families - 22/03/2020 Confirmed reviews ALL

It was an enjoyable experience with a great breakfast option

Dear kaia m., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear you enjoyed our breakfast options. We look forward to welcoming you back to the hotel in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

well located; clean well appointed room

Neale Business - 22/03/2020 Confirmed reviews ALL

pleasant

Dear Neale S., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Very close to convention centre.

Anonymous Business - 22/03/2020 Confirmed reviews ALL

Clean and comfortable

Dear Christopher H., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Always a lovely stay

Cara Business - 22/03/2020 Confirmed reviews ALL

Very warm welcome on the front desk, check in was easy and quick. Room was lovely although the shower was not as clean as it could have been but room and bathroom were excellent. One of my pieces of clothing took an extra two days to be returned to me, I had to keep chasing. Room service was lovely!

Dear Cara K., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Enjoyable stay

Oam Couples - 22/03/2020 Confirmed reviews ALL

It was expensive to get to and from the airport to this hotel. Because of covid 19 things were probably a little different from usual. The breakfast was adequate and the room was clean. The shower door was awkward in that it was not easy for two people to be in the bathroom at the same time.

Great location

Amanda Families - 21/03/2020 Confirmed reviews ALL

Room clean Bathroom free from moulds

Dear Amanda F., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

location is good and safe, comfortable stay

Su F. C. Couples - 21/03/2020 Confirmed reviews ALL

The location is closed to tourist area, Darling Harbor and a block from China Town. The area is safe as we walked back from the light rail train station at mid-night and didn't see any crazy people hanging around. The room was renovated in 2017 and still in a fairly new condition. The draw back is the closet space is limited and with only six hangers and not suitable for along stay. If they can give the sofa chair a deep clean and vacuum the carpet after the check out, it will be excellent.

Dear ivy w., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback, the hotel is located in a safe neighborhood easily accessible with a lot of transport options. We have passed your comments about the sofa's onto our management who are looking at options to improve them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Nice stay

Amruta P. Business - 19/03/2020 Confirmed reviews ALL

The rooms are beautiful and feels very fresh.. hygiene, food was good.

Dear Amurta , We very much appreciate your kind comments regarding your stay with us at the Novotel Sydney Darling Square. It is always a pleasure to receive hear that our rooms are beautiful and the our food was good throughout you stay. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Assistant Manager Novotel Sydney Darling Square

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