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Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 13,036 reviews

ALLSAFE approved hotel

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Novotel Sydney Darling Square
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+ 20 Services

Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :  LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View, Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Park view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

DELUXE ROOM, City View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

EXECUTIVE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Garden View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Non contractual photo

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

13,036 reviews

tripadvisor

TripAdvisor Rating 4.5/5

431 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Poor conference experience

Customer review rating 2.0/5

Michelle R. Business - 07/05/2021 Confirmed reviews ALL

All details have been discussed with Jasmine

Well located lovely stay

Customer review rating 5.0/5

Andrew Couples - 07/05/2021 Confirmed reviews ALL

We had a night in the city for my wife's birthday recently and it was a really lovely experience. The room was well appointed and the bed was very comfortable. Everything was very clean and felt really nice for a special birthday. Thank you for your hospitality.

Dear Mr H., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a lovely stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located

Customer review rating 3.5/5

Shane A. Solo - 06/05/2021 Confirmed reviews ALL

I went to see a show at the State Theatre, which is close, and was satisfied with the accommodation and service.

Dear Mr A., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for your kind feedback regarding the parking and upgrade. Please rest assured your feedback has been passed onto the Rooms Division Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Ideal location!

Customer review rating 4.5/5

Sharon V. Families - 05/05/2021 Confirmed reviews ALL

We stayed with extended family to see "Frozen" at Capitol Theatre only 600m away.Room was lovely and comfortable.Friendly and helpful staff.Lots of places to dine at hotels doorstep, Pump House next door, give Accor dining discount. Chinese Gardens well worth a visit.

Dear Ms V., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great experience and enjoyed our ideal location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Good location

Customer review rating 3.0/5

Anonymous Business - 05/05/2021 Confirmed reviews ALL

On the second morning (28.04), I had no hot water when attempting to have a shower in the morning (around 07h00).

Disappointed service

Customer review rating 2.5/5

Anonymous Couples - 05/05/2021 Confirmed reviews ALL

Reception did not charge the correct amount when checking in and did not advise until check out. Look a long time to check in and out. Not my normal experience at Novotel darling harbour. My husband waited down at reception for 12mins to get card activated for gym and pool and could not be served so he went back to the room without using the facilities

Well located with excellent facilities

Customer review rating 5.0/5

Anonymous Business - 05/05/2021 Confirmed reviews ALL

Work related stay

Dear Gae M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Where we wanted to stay !! Light rail handy

Customer review rating 4.5/5

Marie Families - 05/05/2021 Confirmed reviews ALL

Had our granddaughter(10) with us for her first Sydney experience

Dear Marie O., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Sad I couldn’t have an evening meal in the Novotel.

Customer review rating 4.5/5

Dr A. B. Solo - 05/05/2021 Confirmed reviews ALL

Wonderful, in every aspect! Thank you so very much for your help in finding locations and for the wonderful breakfast!

Dear Dr B., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a wonderful stay and enjoyed every aspect. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Lovely stay

Customer review rating 4.5/5

Anonymous Couples - 04/05/2021 Confirmed reviews ALL

We stayed one night for a quick getaway. The overall presentation of the property was excellent. We had a room that overlooked the Chinese Gardens rooms was spotless and very well maintained. Just personal choice ... we are not fas of indoor pools Staff friendly and helpful ... would stay again

Dear Ms S., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a lovely stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Good location, Wonderful service and very friendly and professional staff

Customer review rating 4.5/5

Alvin D. Couples - 04/05/2021 Confirmed reviews ALL

I have to commend that the staff in this hotel are very professional, courteous, friendly, engaging and obliging. Their service is so extraordinary, very commendable and so exceptional. There was a sign on our door knob saying that our room has been cleaned thoroughly which made us feel at ease. The service from the staff are so much BETTER than Sofitel Darling Habour which we stayed in before! We got a room upgrade (platinum member) and a generous welcome gift without even having to ask! Which, we did not get ANY from Sofitel DH! We will definitely be here again soon in the next few weeks and have booked a room here and are so looking forward to it! GOOD JOB GUYS and KEEP IT UP!!! :)

Dear Mr D., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and enjoyed our good location and service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location

Customer review rating 4.0/5

Elly Couples - 04/05/2021 Confirmed reviews ALL

Room was very clean, light rail stop close by

Dear Ms T., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and enjoyed our great location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Bloody Excellent service and facilities

Customer review rating 5.0/5

Dxj8 Couples - 04/05/2021 Confirmed reviews ALL

It was the best stay in a Hotel for a long time, the shower was the biggest I have seen in a hotel, the bed was nice. The only thing was the aircon was noisy but I just turned it off.

Dear Daniel J., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had an excellent experience and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Room good, service not so much

Customer review rating 4.0/5

Adam Business - 04/05/2021 Confirmed reviews ALL

Room was fine and presented well. Unfortunately the service of particular staff members was poor - ranged from not receiving a priority welcome as a platinum member & issues with breakfast orders being mixed up. When we spoke with the staff, it was almost as if we were an inconvenience for them.

Dear Mr J., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. I was pleased to hear you enjoyed the room and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for your kind feedback regarding your arrival and dining experiences. Please allow me to apologize and rest assured your feedback has been brought to the attention of the relevant department heads. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located.

Customer review rating 4.5/5

Anonymous Families - 04/05/2021 Confirmed reviews ALL

Friendly staff.

Dear Ms N., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good experience and enjoyed our great location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great stay, close to light rail and plenty of good eateries

Customer review rating 4.5/5

Anonymous Solo - 04/05/2021 Confirmed reviews ALL

Great experience with no issues

Dear Ms X., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great experience and enjoyed our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Friendly, pleasant staff with lovely, clean accommodations

Customer review rating 5.0/5

Simone F. Solo - 03/05/2021 Confirmed reviews ALL

Great stay. Welcomed very warmly, very clean foyer and reception area. Beautifully appointed, tidy and clean room

Dear Ms F., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and our team were friendly and pleasant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location, very clean hotel,

TripAdvisor rating 4.0/5

John W 16/04/2021 TripAdvisor review

Nice hotel, great location, friendly helpful Staff, perhaps Twin rooms could have 1 Double bed and 1 single bed, very much appreciated breakfast being included, should be told at check in, that you need to book to use swimming pool and gym,

We are pleased you enjoyed your stay, John W, and thank you for sharing feedback on your experience. We look forward to welcoming you back again soon. Regards Scott

ANOTHER GREAT STAY IN THIS LOVELY HOTEL.

TripAdvisor rating 5.0/5

inbt40 10/04/2021 TripAdvisor review

Stayed 2 nights over the Easter break and had another great stay. This is a really good hotel to stay in and we love it. Always well priced with breakfast included, nice new rooms, great location with the "Darling Square" night vibe, terrific pool and Gym, very friendly staff. Accor should be very proud of this hotel and we will be back for sure. Thank you to all the staff for making our stay another good one.

Hi inbt40, Thankyou for sharing such great feedback on your most recent experience. We thankyou for your loyalty and look forward to seeing you back with us again soon. Regards Scott

4 night sta at Novotel Darling Square.

TripAdvisor rating 5.0/5

geofff274 05/04/2021 TripAdvisor review

We had a lovely room overlooking the Chinese Gardens. Room was very clean & housekeeping did a great job every morning. The Pumphouse bar & restaurant next door is used for dinner. We had a lovely meal there one night & Accor pus members can use your discount there. Breakfast was in the hotel dining area & cooked to order which was excellent. All staff we encountered at reception & dining were extremely friendly & efficient. The hotel is close to Darling Harbour,China town,Haymarket & public transport. We had a lovely stay & will definitely return.

Hi geoff274, Thankyou for choosing to stay with us recently and also for your loyalty as a loyalty member. We are thrilled to receive your great feedback and look forward to seeing you again soon. Regards Scott

Our most recent 20 reviews

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