Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,973 reviews

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Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,973 reviews

TripAdvisor Rating  4.2/5  521 reviews

Customer review rating 4.0/5

S. S. Business - Confirmed reviews ALL

Great stay - true to Novotel legend! No complaints.

Customer review rating 0.5/5

Tehreem T. Families - Confirmed reviews ALL

Shit experience

Customer review rating 5.0/5

Elaine Z. Couples - Confirmed reviews ALL

Friendly service, lovely rooms, clean bathroom and bed

Customer review rating 2.0/5

Darrin N. Couples - Confirmed reviews ALL

We received a friendly welcome from the receptionist on arrival. We decided to have a afternoon sleep after a long day travelling around 5pm. We were woken up on a number of occasions by cleaners banging doors and running up and down corridor and talking loudly over a space of 30 minutes. Didn't get any sleep so we were tired for the rest of the night. Not happy at all because didn't realise your hotel cleans rooms so late in the day. When we went to the front desk to report this and explained the noise and asked why rooms are serviced so late and being so noisy, we only received a 'sorry about that.' The young Asian gentleman at front desk just wrote it down and we never heard anything again and haven't since. Very disappointing. Also, we could get coffee machine working the next morning and it leaked water everywhere. There were no instructions anywhere on how to use the machine. Seriously, this is very unprofessional and wasn't worth the money we were charged to stay at your hotel. Could have stayed at a much cheaper hotel like Ibis at half the price and probably got better service. Only receiving a sorry is not good enough and we never got an explanation to why rooms on our floor were being service so late in the afternoon and staff banging and yelling. Will not consider Novotel in our future trips to Sydney or anywhere else after this disappointing experience.

Customer review rating 5.0/5

Shizas P. Business - Confirmed reviews ALL

Short overnight stay while on business. Room was clean and neat with comfy bedding

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Other web-users rate our hotel

  • 1,701 reviews 9.5/10 Location
  • 1,695 reviews 7.6/10 Room
  • 1,695 reviews 8.2/10 Service
  • 34 reviews 5.8/10 WiFi
  • 755 reviews 8/10 Cleanliness
  • 499 reviews 6.7/10 Breakfast
  • 348 reviews 8.6/10 Vibe

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