Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,992 reviews

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17 Little Pier Street, 2000 DARLING HARBOUR, Australia

Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Telephone
Fax +61 2 8217 4085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,992 reviews

Customer review rating 4.5/5

Ian B. Solo - Confirmed reviews ALL

Staff were friendly and took note of my additional request for no new towels during my stay. Plus the food for breakfast was lovely.

Dear Mr. B., It was a pleasure to receive your kind feedback. Your positive feedback on our staff, breakfast, and room size reflects our dedication to guest satisfaction. We are also pleased our sustainable efforts resonated with your preferences. It was a pleasure having you at our property and we are glad that our location had been convenient to your stay. Knowing you, one of our gold members, would recommend us means the world. We look forward to welcoming you back on future occasions. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Stuart K. Business - Confirmed reviews ALL

Nice place, nice location, 2 breakfasts included that were a high standard.

Dear Stuart, Thank you for your positive feedback. We appreciate your kind words about our convenient location and the enjoyable breakfasts you experienced during your stay. Our team takes pride in offering high-quality dining options, and we’re delighted to hear they met your expectations. We sincerely regret that some aspects of your stay did not meet your expectations. Please know that our front counter staff are always available to address any concerns during your visit, and we will review your feedback regarding the breakfast arrangements. We also apologize for the welcome drink and amenity falling short of your anticipated experience. Nonetheless, we’re pleased you appreciated the room upgrade provided through your Gold status. Our commitment to sustainable practices and modern comforts aims to enhance every guest’s stay, and we hope you found value in these features during your business trip. We look forward to welcoming you back in the future. All the best, Matthew Hill, General Manager

Customer review rating 5.0/5

Brock J. Couples - Confirmed reviews ALL

Don’t tell anyone about this place. It’s a hidden gem; we have now stayed here at least 3 or 4 times. What it lacks in a decent restaurant at night, is made up by the fantastic food options nearby. Love it and we’ll keep coming back!

Dear Brock, Thank you for positively reviewing your visit. It’s wonderful to hear your recent visit was as memorable as your previous stays. We’re delighted you value the charm of our hotel and have made it a returning highlight for your trips to Sydney. Your appreciation for the nearby dining experiences truly reflects the vibrant area we’re proud to be part of. Finally, our central location in Darling Square makes exploring Sydney’s attractions effortlessly enjoyable, and we’re thrilled it enhances your stay each time. We look forward to welcoming you back. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Wing L. T. M. Business - Confirmed reviews ALL

Everything was good except that the name of the hotel is very similar to the other nearby Novotel hotel. My taxi carried me to the wrong one initially; I was told that such error occurs 30 times a day! Something should be done to rectify this.

Dear Wing L., Thank you for sharing such a valuable review. We are pleased to know your check-in experience was smooth and that our team could assist you promptly. That said, we sincerely regret the inconvenience caused by the hotel name confusion you experienced. While our central Darling Harbour location offers great connectivity, we understand the challenges this similarity can present and are exploring ways to better differentiate our identity. It was also our pleasure to welcome you as an ALL Classic member. We hope you found value in the benefits during your business trip. We look forward to welcoming you back. Best regards, Matthew Hill, General Manager

Customer review rating 4.5/5

Liam R. Families - Confirmed reviews ALL

Great stay, has everything you'd expect - no complaints. Great location

Dear Liam, It was a pleasure to receive your kind feedback. We are delighted to hear that your stay at Novotel Sydney Darling Square met all your expectations. It is wonderful to know that you found our location convenient for exploring the city and appreciated the comfort of your room. Our team takes great pride in maintaining high standards of cleanliness and providing a welcoming environment for families like yours. Thank you also for your continued loyalty as a Gold member of our ALL program. We look forward to welcoming you back for another enjoyable stay. We would love to welcome you back on many more occasions. Best wishes, Matthew Hill, General Manager

Other web-users rate our hotel

  • 1,688 reviews 9.5/10 Location
  • 1,678 reviews 7.8/10 Room
  • 1,685 reviews 8.1/10 Service
  • 38 reviews 5.1/10 WiFi
  • 730 reviews 8/10 Cleanliness
  • 529 reviews 7.1/10 Breakfast
  • 350 reviews 8.5/10 Vibe

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