Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 12,612 reviews

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Novotel Sydney Darling Square
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+ 20 Services

Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :  LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Park view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

DELUXE ROOM, City View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

EXECUTIVE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Non contractual photo

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,612 reviews

tripadvisor

TripAdvisor Rating 4.0/5

415 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Top City Hotel

TripAdvisor rating 5.0/5

lucasclarke2021 Business - 26/02/2021 TripAdvisor review

Have recently started staying here as it is a great hotel. Friendly team, great beds and modern bathrooms. Love the pillow selection in every room. Convenient to almost everything in the city and lots of choices close by to eat out. Haven’t had a bad experience yet, have stayed a number of times.

Great Location

TripAdvisor rating 4.0/5

Alberda65 26/02/2021 TripAdvisor review

We had a very stay, hotel is in a great location The rooms were good and the bed was very comfortable Hotel is very close to China Town, Barrangarro, Town hall, Museums The breakfast included was good value

Central & convenient

TripAdvisor rating 4.0/5

Holidayer65 26/02/2021 TripAdvisor review

Impromptu overnight stay in the city and was very pleasantly surprised how central & convenient the location was to not only Darling Harbour, but Chinatown & the CBD. The staff & service was excellent, rooms were modern, clean & comfortable. Value for money & definitely will come back again.

Great location nice rooms but air con broken and breakfast service terrible

Customer review rating 3.0/5

Nik G. Families - 22/02/2021 Confirmed reviews ALL

Great new lovely rooms. Had a great time however air con in our rooms were broken for half of our stay and the breakfast service was terrible we waited 1.5 hours almost to get our food as there was only one chef working and very few poor wait staff

Good location, friendly staff.

Customer review rating 4.5/5

Belinda Couples - 22/02/2021 Confirmed reviews ALL

We stayed for two nights and were very happy with service, cleanliness and location of the hotel.

Good location

Customer review rating 5.0/5

Sam Couples - 21/02/2021 Confirmed reviews ALL

Comfortable nights sleep. Room was spotless. Lovely view of gardens.

Dear Samantha Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I also pleased to hear our location and view of the gardens assisted with a great stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location in Sydney

Customer review rating 5.0/5

Linda Business - 21/02/2021 Confirmed reviews ALL

Located right next to Darling Harbour and China Town, handy to everything

Dear Linda, Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was also pleased to hear our location assisted with a great stay. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Parking

Customer review rating 4.0/5

Anonymous Couples - 21/02/2021 Confirmed reviews ALL

Parking too far away

Great modern hotel. Would love to visit again - after Covid

Customer review rating 4.0/5

Brian &. D. M. Couples - 21/02/2021 Confirmed reviews ALL

Our room was very comfortable. Unfortunately our 2 night "getaway" was cut short as my wife fell ill and we checked out a day earlier than planned. However on the first night/morning we had a pleasant time in your hotel. It would be nice to visit again when the bar is open. The Pump House is looking a bit the worse for wear however we did have a drink there but the hotel bar would have been a better experience. The room was delightful, bed comfortable and it was very quiet. Breakfast was OK- coffee was terrific.

Very welcoming and accommodating staff

Customer review rating 5.0/5

Anonymous Couples - 20/02/2021 Confirmed reviews ALL

Our stay experience was awesome! The room is clean and the staffs were accommodating with our request. Kudos to the team!

Good stay

Customer review rating 3.5/5

Wilson Couples - 19/02/2021 Confirmed reviews ALL

Good stay. Was missing toothbrushes and took two calls for it to come, otherwise service was good. Thanks!

perfectly located

Customer review rating 5.0/5

Todd H. Solo - 18/02/2021 Confirmed reviews ALL

pleasant and professional

Dear Mr H., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a smooth and professional stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great stay ..

Customer review rating 5.0/5

Deborah T. Couples - 18/02/2021 Confirmed reviews ALL

Great place to stay well located, lovely clean rooms and hotel staff very helpful and friendly, nice breakfast ...very enjoyable experience..thanks

Dear Deborah T., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to here you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

good location

Customer review rating 5.0/5

Jenny P. Couples - 18/02/2021 Confirmed reviews ALL

it was an over night stay for husbands birthday, was very happy with location, price and friendly staff

Dear Ms P., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our location created a good stay for your partners birthday. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located .. very good room

Customer review rating 5.0/5

Gaz Couples - 17/02/2021 Confirmed reviews ALL

A very good hotel overall. Friendly, helpful staff, very good room .. excellent location for the Darling Harbour, Chinatown & Central city are. A lot of restaurants & bars etc in the area.

Dear Mr P., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased our location and friendly team assisted with a great stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

lovely hotel

TripAdvisor rating 5.0/5

Margaret W 17/02/2021 TripAdvisor review

this hotel is in a perfect location handy to everything only down side if your parking is difficult to find very clean very nice breakfast staff were very friendly everything is cover safe and pump house next door is good for a drink and feed and you can book it up to your room highly recommend

Dear Margaret W, We're so pleased you enjoyed your time with us recently and thank you for sharing feedback on your experience. We look forward to you joining us again. Regards Scott

Very comfortable stay

Customer review rating 4.5/5

Heather M. Couples - 16/02/2021 Confirmed reviews ALL

Stayed overnight after attending a wedding . Lovely breakfast in the morning with late check out.

Dear Ms M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our team assisted with a very comfortable stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Awesome location

Customer review rating 4.5/5

Anonymous Families - 16/02/2021 Confirmed reviews ALL

Staff are friendly and accommodating

Dear Ms R., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased our location and friendly staff assisted with a great stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located

Customer review rating 3.0/5

Audrey Families - 16/02/2021 Confirmed reviews ALL

charged breakfast for 4 year child and adult was $34.00 for Scrambled egg on sourdough and coffee. Price menu listed about $20.00. not happy with the charges!!!!

Dear Audrey, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have personally emailed yourself in regards to the billing concerns raised and Rest assured; I am reviewing it from my end. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Good location

Customer review rating 3.5/5

Ellen W. Couples - 16/02/2021 Confirmed reviews ALL

The hotel was good , rooms were clean and tidy Beds were comfy enough The only complaint I have is the wait at breakfast We waited 30 mins for a coffee food took even longer We complained the front desk The staff were so flat out and being booked out and valentines day , we would of thought you would of put on extra staff to help

Dear Ellen w., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased our location and friendly team assisted with a good stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for your kind feedback regarding our staffing and the delay in service during your breakfast experience. Please let me sincerely apologize and rest assured this has been brought to the attention of our Front Office Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square,

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