Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,971 reviews

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Novotel Sydney Darling Square - Image 1
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17 Little Pier Street, 2000 DARLING HARBOUR, Australia

Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Telephone
Fax +61 2 8217 4085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,971 reviews

TripAdvisor Rating  4.0/5  502 reviews

Certificate of excellence 2023

Quiet where you do not expect it.

Customer review rating 5.0/5

James B. Couples - Confirmed reviews ALL

Its a very central hotel with great walking access to the harbours. A place for walking and enjoyin all that the Sydney harbours have to offer.

Dear James B., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Superior stay

Customer review rating 4.5/5

Kathy Families - Confirmed reviews ALL

We stayed overnight for a quick city get away. The reception/check in was efficient and helpful - they even stored our luggage prior to checkin. Our room was simple (all that we required) and clean. The beds were very comfortable and there was plenty of space. We did not have much of a view from our room. The area is convenient and close to both city and Darling Harbour attractions.

Dear Cathy D., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Excellent location, relaxing stay

Customer review rating 5.0/5

Melinda L. Friends - Confirmed reviews ALL

Very relaxing atmosphere, great to come back after a decade before. Very impressed by all polite staff in the hotel, beautifully clean and ambience is wonderful. Breakfast is a decent assortment of healthy and also treats in great Portions. Beds are comfortable.

Dear Melinda L., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

Great location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Check in was slow Breakfast was probably a bit basic

Dear Gemma F., Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we do strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us, especially as our loyal Accor Plus member. Apologies on our end for the slow service during your check-in process. Please rest assured that this have been heard and we aim to prevent future occurrences. Once again, we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indah Assistant Manager Front Office

Great spot and lovely staff

Customer review rating 5.0/5

Katy Business - Confirmed reviews ALL

A perfect spot for a city stay. Staff very friendly and helpful

Dear Katy C., I very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew H, General Manager.

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Other web-users rate our hotel

  • 1,677 reviews 9.5/10 Location
  • 1,725 reviews 7.5/10 Room
  • 1,714 reviews 8.3/10 Service
  • 40 reviews 7.1/10 WiFi
  • 739 reviews 7.7/10 Cleanliness
  • 478 reviews 6.8/10 Breakfast
  • 341 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.