Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,957 reviews

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Description

Hotel extras

  • ALLSAFE certification, 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,957 reviews

TripAdvisor Rating  4.0/5  501 reviews

Certificate of excellence 2023

Awesome hotel

Customer review rating 5.0/5

Ann G. Couples - Confirmed reviews ALL

Great location friendly staff

Well located and a good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good

Great service, well located

Customer review rating 4.0/5

Lena C. Business - Confirmed reviews ALL

It was an awesome experience overall. I usually stay in a 5* hotel, but due to work and that Novotel Sydney Darling Square was near to ICC which i was to attend a conference, i chose this hotel. On my first night at the hotel, my legs felt very itchy when i lay on the bed. I called the front desk and the staff on duty, Monica and Michelle were quick to respond, my room was changed in a few minutes, and Monica also called me to ensure that the new room allocated was fine; and it was much better. Thanks both of you, making my 5 nights stay comfortable. I must also compliment on the F&B staff who were always cheery and helpful. However, the kitchen needs to work on the selection of food. 5 days of the same beef sausages, same bacon, same spinach, same grilled tomatoes, same…, same…. I understand it is a 4* hotel, but if the beef sausages can change to chicken sausages, different omelette, different vegetables, will make the whole stay more perfect.

Great stay, location

Customer review rating 4.0/5

Ant Couples - Confirmed reviews ALL

It was Great location for vivid, food and access in out of the heart of city.

Well located

Customer review rating 3.0/5

Rr Families - Confirmed reviews ALL

Good location. Pool area needs upkeep. Checked in at 12pm, room was not ready understandably, however came back at 2pm to get keys and stood 45min in queue even though I already checked in.

Dear Ruveshka R., Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. Please accept our sincerest apologies for the inconvenience caused by the matter. At Novotel, we always strive to provide a comfortable and enjoyable stay for all our guests. We are sorry to hear that your stay fell short of your expectations. Please be rest assured that we are taking this matter seriously. We wish to resolve the issue and minimize any inconvenience that may affect our guests in the future. Once again, we would like to express our apologies for the inconvenience you had experienced during your stay. We hope we will be able to welcome you back and have the opportunity to provide better service for you in the future. Sincerely, Reinard Assistant Manager

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Other web-users rate our hotel

  • 1,654 reviews 9.5/10 Location
  • 1,710 reviews 7.6/10 Room
  • 1,693 reviews 8.3/10 Service
  • 37 reviews 6.5/10 WiFi
  • 729 reviews 7.6/10 Cleanliness
  • 476 reviews 6.9/10 Breakfast
  • 328 reviews 8.6/10 Vibe
  • 52 reviews 2.9/10 Wellness Area

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