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Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 13,350 reviews

ALLSAFE approved hotel

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Novotel Sydney Darling Square
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+ 21 Services

Hotel extras

  • ALLSAFE certification, 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :  LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Hotel services

PUMPHOUSE RESTAURANT & BAR

Currently unavailable

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 230 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 12 connecting rooms
    • 230 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • SYD KINGSFORD SMITH Additional charge
    • SYD Additional charge
  • Wilsons Darling Square Additional charge
    • Near the property
    • Public
Well-being
  • Heated indoor lap pool
    • Covered
    • On site

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 378 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

13,350 reviews

TripAdvisor Rating 4.5/5

437 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great service

Customer review rating 5.0/5

Carin Couples - 03/10/2021 Confirmed reviews ALL

We couldn’t of had a better stay with Novotel. The customer service was exceptional. They couldn’t of been more helpful in recommending places to go. The room was clean and we will definitely stay there again. Please tell your staff especially the young man and lady on when we stayed the 30th sept and 1st oct what a fantastic job they do.

Dear Carin M., We very much appreciate your lovely comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with the relevant staff and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again in your next visit in near future. Sincerely,

Great staff

Customer review rating 5.0/5

John-paul Solo - 26/08/2021 Confirmed reviews ALL

The staff were all incredibly friendly and outgoing. Really appreciated their efforts despite the circumstances

Thank you to the Novotel team

Customer review rating 5.0/5

Happy V. Solo - 18/08/2021 Confirmed reviews ALL

Needing to stay an extra night in Sydney, the Novotel team helped with a fast booking and then a very easy stay. What a great hotel, but even better, what a fine team.

Great Stay

Customer review rating 5.0/5

The C. T. Business - 15/08/2021 Confirmed reviews ALL

This was the third time I had stayed at this great hotel and each stay reminds me why I like it so much. An excellent team, helpful and accommodating, great rooms, VERY clean and a superb location. I like this hotel so much I have recommended it twice as the place to stay in recent weeks to friends visiting Sydney.

Exceptional Staff

Customer review rating 4.5/5

Victoria Couples - 08/08/2021 Confirmed reviews ALL

Location is walking distance to the city, Chinatown and the restuarant on Darling Harbour. I am alway pleased to mention the staff. Accor should be very pleased that they are exceptional at their jobs. A very comfortable stay.

Dear Victoria S., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback from our loyal regular guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leo Lin Duty Manager Novotel Sydney Darling Square

Great stay

Customer review rating 5.0/5

Michael Friends - 04/07/2021 Confirmed reviews ALL

Spent the weekend in Sydney for several social events. Stayed here before and we are never let down. Great staff, great location.

Dear Mr P., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

nice hotel in a very accessible part of the city

Customer review rating 5.0/5

Russ H. Families - 04/07/2021 Confirmed reviews ALL

simply fabulous and the breakfast at the cafe was fantastic. the cafe is situated perfectly

Dear Mr H., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a fabulous stay and enjoyed our great breakfast options. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square
Customer review rating 4.5/5

Bernie Couples - 02/07/2021 Confirmed reviews ALL

Very convenient to theatre. Staff helpful

Dear Mr C., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and our location was convenient for the theatre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Very good stay

Customer review rating 5.0/5

Dennis J. T. Solo - 30/06/2021 Confirmed reviews ALL

Made to feel very welcome, a home away from home

Dear Mr T., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a very good stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located, very comfortable stay

Customer review rating 5.0/5

Jess Solo - 28/06/2021 Confirmed reviews ALL

Couldn't fault anything, room was very spacious and location was great too

Dear Ms N., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great Location

Customer review rating 4.5/5

Mark J. Business - 28/06/2021 Confirmed reviews ALL

Short business trip, the hotel is ideally situated with plenty of cafes and restaurants within very short walking distances. Starbucks is handy for caffeine addicts, and there is also a small supermarket for additional needs as necessary. The room was well appointed and very comfortable, with smart TV options to either stream services or mirror a device. Staff were well disciplined in wearing face masks throughout the hotel, and room service was a great option on a couple of nights.

Dear Mr J., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and relished our great location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Fantastic service, an amazing hotel.

Customer review rating 4.5/5

Kate Couples - 28/06/2021 Confirmed reviews ALL

Staff were friendly. Facilities were extremely comfortable and clean. Only downside, walking with our gear to get the car and it was raining - not the hotel's fault!!

Dear Ms M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a fantastic stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square
Customer review rating 5.0/5

John M. Couples - 28/06/2021 Confirmed reviews ALL

It was absolute good service and experience with NOVOTEL HOTEL. I already recommended to my friends. Thank you for amazing hospitality.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anuj Singh Rooms Division Manager Novotel Sydney Darling Square

Comfy stay

Customer review rating 4.5/5

Christopher B. Families - 27/06/2021 Confirmed reviews ALL

Great service as always from this property. Rooms totally functional. Everything very safe with COVID happening in Sydney. Totally recommend this property to anyone. Easy place to find, great location.

Dear Mr B., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a comfy stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located

Customer review rating 4.0/5

Nora R. Friends - 27/06/2021 Confirmed reviews ALL

Easy check in . Nice room good breakfast . Only thing missing was bottled water in room .

Dear Ms r., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and relished our great location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

central location

Customer review rating 4.0/5

Anonymous Friends - 26/06/2021 Confirmed reviews ALL

The room was basic, but clean. The bathroom met our wheelchair accessible requirements.

Dear Ms O., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for your kind feedback regarding luggage assistance. Please rest assured your feedback has been passed onto our Rooms Division Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Friendly like all Accor hotels , well located close to parking station.

Customer review rating 5.0/5

Karin Couples - 26/06/2021 Confirmed reviews ALL

Loved the two piece band on the Saturday night, very nice touch . Lovely room , good breakfast, did miss the complimentary biscuits in the room

Dear Ms A., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to hear you had a good stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location, very clean hotel,

TripAdvisor rating 4.0/5

John W 16/04/2021 TripAdvisor review

Nice hotel, great location, friendly helpful Staff, perhaps Twin rooms could have 1 Double bed and 1 single bed, very much appreciated breakfast being included, should be told at check in, that you need to book to use swimming pool and gym,

We are pleased you enjoyed your stay, John W, and thank you for sharing feedback on your experience. We look forward to welcoming you back again soon. Regards Scott

ANOTHER GREAT STAY IN THIS LOVELY HOTEL.

TripAdvisor rating 5.0/5

inbt40 10/04/2021 TripAdvisor review

Stayed 2 nights over the Easter break and had another great stay. This is a really good hotel to stay in and we love it. Always well priced with breakfast included, nice new rooms, great location with the "Darling Square" night vibe, terrific pool and Gym, very friendly staff. Accor should be very proud of this hotel and we will be back for sure. Thank you to all the staff for making our stay another good one.

Hi inbt40, Thankyou for sharing such great feedback on your most recent experience. We thankyou for your loyalty and look forward to seeing you back with us again soon. Regards Scott

4 night sta at Novotel Darling Square.

TripAdvisor rating 5.0/5

geofff274 05/04/2021 TripAdvisor review

We had a lovely room overlooking the Chinese Gardens. Room was very clean & housekeeping did a great job every morning. The Pumphouse bar & restaurant next door is used for dinner. We had a lovely meal there one night & Accor pus members can use your discount there. Breakfast was in the hotel dining area & cooked to order which was excellent. All staff we encountered at reception & dining were extremely friendly & efficient. The hotel is close to Darling Harbour,China town,Haymarket & public transport. We had a lovely stay & will definitely return.

Hi geoff274, Thankyou for choosing to stay with us recently and also for your loyalty as a loyalty member. We are thrilled to receive your great feedback and look forward to seeing you again soon. Regards Scott

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