Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,925 reviews

Novotel Sydney Darling Square - Image 1
Novotel Sydney Darling Square - Image 2
Novotel Sydney Darling Square - Image 3
Novotel Sydney Darling Square - Image 4

Description

Hotel extras

  • Stroll to ICC, TikTok Entertainment Centre, Chinatown, Darling Harbour and much more.

  • Enjoy craft beers and bespoke wines at Pumphouse Bar & Restaurant.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Lap Pool & Gymnasium.

  • Complimentary Wi-Fi for ALL!

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,925 reviews

Customer review rating 5.0/5

Denise S. Business - Confirmed reviews ALL

Dear Denise, Thank you for sharing your wonderful experience at Novotel Sydney Darling Square. We are delighted to hear your stay with us was such a pleasant one. Our team takes great pride in providing attentive service and comfortable accommodations, so it’s rewarding to know these elements enhanced your business trip. We’re also glad our dining options at Pumphouse Sydney added to your experience with their craft brews and seasonal menus. However, we regret the initial hiccup with your reservation and appreciate your understanding as we resolved it promptly. Finally, we’re thrilled our central Darling Square location kept you close to conference venues and dining spots, a key advantage for business travelers. We hope to welcome you back in the future. With kind regards, Matthew Hill General Manager

Customer review rating 4.0/5

Glenn C. Business - Confirmed reviews ALL

Dear Glenn, Thank you for taking the time to share your feedback following your recent business stay with us. We are delighted to hear that you enjoyed our convenient location for the ICC, found your room clean and comfortable, and appreciated the friendly service provided by our team. It’s also wonderful to know that your check-in experience and breakfast met your expectations and contributed to a pleasant stay. We appreciate your suggestion regarding valet parking. We understand that accessing our off-site parking can be challenging, and your feedback is valuable as we continue to review ways to improve the overall guest experience. We hope to welcome you back in the future. Kind regards, Matthew Hill General Manager

Customer review rating 5.0/5

Thomas S. Friends - Confirmed reviews ALL

Dear Thomas, We very much appreciate you taking the time to give us such generous feedback. We are thrilled to hear you had such a wonderful stay with us at Novotel Sydney Darling Square. It’s fantastic that you found our central location ideal for exploring Sydney. We’re also delighted you value your ALL Accor Gold status and shared such enthusiastic recommendations. Your support inspires us to keep delivering memorable experiences. We hope to see you again soon. Regards, Matthew Hill General Manager

Customer review rating 0.5/5

Jason N. Families - Confirmed reviews ALL

Dear Jason, Thank you for your honest feedback, rest assured it will be used to improve our service. We’re delighted our booking platform met your needs and that you continue choosing us for family stays as a valued Platinum member. Our team takes pride in delivering seamless reservation experiences through the Accor ALL app. That said, we sincerely apologize for the billing concerns and delayed communication you experienced. We are actively working on investigating the matter and will appreciate if you could provide us with more details especially regarding the points that were supposed to be used during your stay. Please feel free to contact us any time in case if you prefer to talk directly with our team members. We sincerely hope you give us a second chance for a guaranteed better experience. Best wishes, Matthew Hill General Manager

Customer review rating 5.0/5

Cheryl H. Families - Confirmed reviews ALL

Dear Cheryl, Thank you for sharing your wonderful experience at Novotel Sydney Darling Square. We are delighted you chose our hotel for your family stay and appreciated our central position in Darling Square. It’s fantastic that our proximity to Sydney’s vibrant attractions like the ICC and tranquil Chinese Gardens views contributed to your seamless city exploration. Our team takes pride in offering a convenient base for discovering everything from Darling Quarter’s play spaces to Chinatown’s culinary delights, perfect for creating family memories. We would love to have you stay with us again in the future. Kind regards, Matthew Hill General Manager

Other web-users rate our hotel

  • 1,613 reviews 9.5/10 Location
  • 1,623 reviews 7.6/10 Room
  • 1,580 reviews 8.2/10 Service
  • 34 reviews 4.5/10 WiFi
  • 669 reviews 8/10 Cleanliness
  • 503 reviews 7.5/10 Breakfast
  • 325 reviews 8.3/10 Vibe
  • 51 reviews 3.7/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Darling Harbour Hotels