Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,007 reviews

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Description

Hotel extras

  • Stroll to ICC, TikTok Entertainment Centre, Chinatown, Darling Harbour and much more.

  • Enjoy craft beers and bespoke wines at Pumphouse Bar & Restaurant.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Lap Pool & Gymnasium.

  • Complimentary Wi-Fi for ALL!

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,007 reviews

Customer review rating 5.0/5

Lisa C. Couples - Confirmed reviews ALL

Positive in all aspects

Dear Lisa, Thank you for letting us know your impressions. We are thrilled to hear your stay at Novotel Sydney Darling Square met all your expectations. It’s fantastic you found our central Darling Harbour location ideal for your getaway. We appreciate you choosing to book through the ALL App as a valued Platinum member, and we’re delighted both our hotel and loyalty program earned your highest recommendation. We look forward to the pleasure of welcoming you back. Many thanks again, Matthew Hill, General Manager

Customer review rating 4.5/5

Erwin T. Families - Confirmed reviews ALL

Have stayed at this property before due to it's location on the events that we are attending nearby.

Dear Erwin, Thank you for choosing our hotel. We are delighted to hear you enjoyed another convenient stay with us. It’s wonderful to know our central Darling Square location continues to serve your family’s needs for nearby events. We also value your loyalty as an ALL Gold member and appreciate you booking through our app for a seamless experience. We hope to welcome you back for another enjoyable visit. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Tai M. A. L. Business - Confirmed reviews ALL

Nice

Dear Tai, Thank you for choosing our hotel. We’re delighted our central Darling Square location worked well for your business needs. It’s rewarding to know you appreciated the practicality of our hotel’s setting near transport and key venues. Your feedback motivates us to keep delivering efficient, comfortable stays. We hope to see you again soon for another enjoyable experience. Best wishes, Matthew Hill, General Manager

Customer review rating 4.5/5

Isabelle H. Couples - Confirmed reviews ALL

Good location, good facilities, just wished the bar stayed open for a little later. Would recommend since it is within walking distance to chinatown, public transpotation and good food.

Dear Isabelle, Thank you for letting us know your impressions. We’re thrilled you enjoyed your stay at Novotel Sydney Darling Square. It’s wonderful to hear our facilities met your needs and that you appreciated the consistent care in your room’s upkeep. Our team takes pride in maintaining high standards for guest comfort details. That said, we regret that our bar hours didn’t align with your preferences. Pumphouse Sydney currently operates daily until 9 PM, and we’ll certainly consider your input as we review our service offerings. Nonetheless, we’re glad our central location made it easy to explore Chinatown, public transport links, and Sydney’s vibrant dining scene during your visit. The entire team looks forward to welcoming you back in the future. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Adam G. Families - Confirmed reviews ALL

Excellent location, car park station close by, very modern with a lovely cafe In the lobby. Downside was the sofa bed was extremely uncomfortable. My teenage daughter refused to sleep in it. So musical beds for us. Dirty socks were left on the floor - so the once over check that we were told they were doing before checking in was not thorough. And this one isn’t a huge bother but the TV had a line through it.

Dear Adam, We appreciate you sharing your comments with us. We’re delighted you found our central location convenient and appreciated the modern touches throughout the hotel. It’s wonderful to hear you enjoyed the café in our lobby, and we’ll be sure to pass your kind words to Katrina and our front desk team. However, we sincerely regret that some aspects of your stay fell short of expectations. We’re addressing your feedback about the sleeping arrangements and room preparation with our housekeeping team to ensure greater attention to detail. Our maintenance team has also been alerted to review our entertainment systems. Finally, we’re thrilled our proximity to Darling Square’s vibrant dining and transport links added ease to your Sydney exploration. The Chinese Garden views from many rooms remain a favorite among families seeking moments of calm in the city. It would be a pleasure to see you again on a future occasion. Kind regards, Matthew Hill, General Manager

Other web-users rate our hotel

  • 1,644 reviews 9.5/10 Location
  • 1,649 reviews 7.7/10 Room
  • 1,638 reviews 8.1/10 Service
  • 37 reviews 4.8/10 WiFi
  • 689 reviews 8.1/10 Cleanliness
  • 514 reviews 7.1/10 Breakfast
  • 334 reviews 8.3/10 Vibe

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