Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 11,825 reviews
Novotel Sydney Darling Square
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+ 21 Services
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Room 1

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Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV, minibar

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :   LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior King Room

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

DELUXE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

The Pumphouse restaurant and bar is a 110 year old heritage listed building. The open and inviting verandah brings the outside in. Offers a fresh and diverse menu.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Photo non contractuelle / Strictly non binding

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,825 reviews

tripadvisor

TripAdvisor Rating 4.0/5

371 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great place and room

TripAdvisor rating 4.0/5

G3791ZQ Business - 12/02/2020 TripAdvisor review

highly recommend super clean the cleaners should be commended. The new renovation has been done well. why do we have to do 200 character reviews when you can say what you want quickly and under 200 characters

Thank you for sharing feedback on your experience, G3791ZQ We hope to see you again soon. Regards Scott

Excellent location

Customer review rating 4.3/5

Gavin M. Friends - 11/02/2020 Confirmed reviews ALL

We stayed 2 nights over the weekend. really close to Chinatown , darling harbour , King Street wharf and about a 20 minute walk to QVB. Up to date clean rooms and breakfast was good.

Handy location. Easy access to tram, markets restaurants & shopping. Friendly

Customer review rating 4.3/5

Bev R. Friends - 11/02/2020 Confirmed reviews ALL

Friendly checkin. Good breakfast service/variety.

Great location

Customer review rating 4.3/5

Angela T. Friends - 11/02/2020 Confirmed reviews ALL

In a great location, close to restaurants and shops. Friendly fast check in and check out. The room was clean, quiet and well appointed.

Easy stay

Customer review rating 4.3/5

Evon Couples - 11/02/2020 Confirmed reviews ALL

One night stay. The refurbishment is very nice. The shower had a leak which ran across the floor in the bathroom. Comfortable for a one night stay. Breakfast was quite poor. Food not hot, one toaster, food order way too slow and not nice on arrival, too cramped for the number of people eating.

Dear Yvonne, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Great stay

Customer review rating 4.3/5

Janine Couples - 11/02/2020 Confirmed reviews ALL

Clean and comfortable

We were well looked after, Julia was especially helpful and professional on our arrival and made us feel very welcome.

Customer review rating 4.3/5

Alan Friends - 11/02/2020 Confirmed reviews ALL

A great stay, comfortable and clean room, staff very helpful. A nice comprehensive breakfast menu with excellent food.

Lovely Staff

Customer review rating 4.3/5

Michael Q. Couples - 11/02/2020 Confirmed reviews ALL

Stayed for two nights and had a good time at this hotel. Nice staff and a great location near Central Station, Darling Harbour and Chinatown. I'd give it an higher score except that the a la carte breakfast menu was limited, they ran out of orange juice the first morning and the breakfast staff look a little undermanned PLUS the iron in the was dirty and took a few runs on a towel to get rid of the muck before I ironed my (white) dress shirt. But overall not too bad.

Well located

Customer review rating 4.3/5

Margaret W. Solo - 11/02/2020 Confirmed reviews ALL

Great hotel. Well located. Confortable rooms. Will return

exceeded expectations

Customer review rating 4.3/5

Annabel Friends - 11/02/2020 Confirmed reviews ALL

Staff were friendly, rooms were tidy, facilities were immaculate and not out-dated. Staff weren't overly helpful with directions or best mode of transport but still managed to help with the help of google.

Great location and very comfortable hotel

Customer review rating 4.3/5

Mary S. Solo - 11/02/2020 Confirmed reviews ALL

I stayed in the Novotel Sydney Darling Square in connection with a Road Scholar tour group, and also extended an additional two days. The hotel is in a great location, with a good restaurant/bar, and comfortable rooms. Staff was very helpful.

Good stay

Customer review rating 4.3/5

Zoran Business - 11/02/2020 Confirmed reviews ALL

I had good interaction with receptionist staff, but the burger at the Pump house bar was poor. The meat was hard and chewy and although I did enjoy chat with the bar attendant - I would not recommend the Pump house to my colleagues and friends

Dear Zoran, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have personally emailed you in regards to the dining experience at Pumphouse - My sincere apologies for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Could have been better

Customer review rating 4.3/5

Debra V. Couples - 11/02/2020 Confirmed reviews ALL

Whilst waiting for my partner I ordered a drink and was unable to book it to the room as the machine was not working. Not long after my husband arrived and we were advised by a couple we met there that it was happy hour, the gentleman behind the bar was unaware of this. After he spoke to someone he advised that the beer that was available was a Light Beer. We went out for dinner and came back for a night cap I ordered vodka and lemonade. I was advised that there was not Absolut Vodka nor was there lemonade!, however an order was coming in on Monday. This was Friday!!!! I was advised that I could go to the Pump House and get drinks there. I asked if I could go and buy some lemonade at the convenient store and after some discussion I was allowed. That night we ate a Tim Tam from the Mini bar which wasn't replaced nor were the glasses in the room. We are a couple that frequent hotels regularly and like the comforts of being able to relax and enjoy. To say we were shocked with this experience is putting it mildly. The location was good the amenities were there, the front staff were great and breakfast was good.

Nice hotel; conveniently located; very nice room

Customer review rating 4.3/5

Eric Couples - 10/02/2020 Confirmed reviews ALL

Plenty of dining options nearby; very convenient to International Convention Centre; very nice smaller hotel with lovely comfortable rooms. Interacted with few staff but all were pleasant and professional

Well located, great breakfast

Customer review rating 4.3/5

Ann Families - 10/02/2020 Confirmed reviews ALL

Clean, secure, handy location

Good stay

Customer review rating 4.3/5

Lee K. Business - 10/02/2020 Confirmed reviews ALL

Room is good and clean

Good location

Customer review rating 4.3/5

Luke F. Business - 10/02/2020 Confirmed reviews ALL

Great room Friendly staff and helpful

Nice, quiet room with clean amenities

Customer review rating 4.3/5

Tonia Solo - 10/02/2020 Confirmed reviews ALL

I found staff very helpful - I arrived on a very wet weather day and the staff were very accommodating. They minded my bag when I was at a conference (after I checked out). Some of the items on the breakfast menu were average.

Amazing service / awesome location

Customer review rating 4.3/5

Davidm Business - 10/02/2020 Confirmed reviews ALL

Management and staff at this property are fantastic – extremely helpful and friendly, from check in to check out. The location is great with heaps of good cafes / restaurants in Darling Square. Will definitely become my go to property in Sydney.

Dear David, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Thanks

Customer review rating 4.3/5

Pm Families - 10/02/2020 Confirmed reviews ALL

Great location. Easy transport links. Good barman and enjoyed the meal. Shame about the torrential rain.

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