Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 11,842 reviews
Novotel Sydney Darling Square
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+ 21 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV, minibar

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :   LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior King Room

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

DELUXE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

The Pumphouse restaurant and bar is a 110 year old heritage listed building. The open and inviting verandah brings the outside in. Offers a fresh and diverse menu.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Photo non contractuelle / Strictly non binding

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,842 reviews

tripadvisor

TripAdvisor Rating 4.0/5

371 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Ideal location

Customer review rating 4.3/5

John Business - 14/02/2020 Confirmed reviews ALL

Renovations are good, meeting room was excellent, natural light and spacious. Great food esp breakfast.

Excellent Location for ICC Darling Harbour

Customer review rating 4.3/5

The S. Business - 14/02/2020 Confirmed reviews ALL

We always choose to stay here when attending an event at the ICC due to the close location. The staff are friendly and the hotel has been upgraded and has nice decor. As a loyalty member we were greeted with a gift bag containing 1 bottle of water and a packet of cookies which was nice...2 bottles of water would have made more sense since there was 2 of us but I did appreciate the loyalty thank you gesture. The rooms and beds are comfortable although we did have a disrupted sleep this time due to repeatedly hearing loud sounds of flushing water running through pipes which appeared to be coming from the room above. It was mentioned to reception and they said they would look into it but we didn’t hear back. We have never heard anything like this on previous visits. Breakfast is nice but I was a little disappointed that tea/coffees were not brought to our table. My mom is in her 80s and I have mobility issues so I feared one of us would be bumped by one of the many guests that were having breakfast or we would lose our balance and drop them. So we opted for no coffee/tea. We had a couple of drinks at the bar over the 2 nights and tried new drinks which we liked. We also enjoy the internal walkway from the hotel to the Brewery. The Food and beer are tasty here but the pub itself is looking shabby...they desperately need to recover the bench seats which are all ripped and cracked. Even so it was packed and very difficult to get a table without a reservation on a Friday night. We would happily stay at the Novotel Darling Square again if the plumbing problem was fixed. It’s hard enough to get a good nights sleep when you are away from home let alone being woken up to loud noises from the room or ceiling above.

great location and very clean

Customer review rating 4.3/5

Gerard O. Business - 14/02/2020 Confirmed reviews ALL

I have stayed there for about 4-5 times in the last 6 months. On a recent survey i made mention that i was always put in the back room and was promised on my next visit i would have a river front view. this NEVER happened. At check-in I reminded your nice receptionist of this and she addressed this matter for this visit. Hope the same happens next visit. Should be back in late March

Well located

Customer review rating 4.3/5

Mathew B. Couples - 14/02/2020 Confirmed reviews ALL

Very pleasant, extremely helpful t

Well located and very good stay

Customer review rating 4.3/5

Simon Y. Families - 14/02/2020 Confirmed reviews ALL

Surrounded by restaurants, grocery stores. Walking distance to Darling Harbor. Hotel it very clean and cozy. Very good stay experience.

Always a great place to stay

Customer review rating 4.3/5

Gavin S. Business - 13/02/2020 Confirmed reviews ALL

Great location. Rooms a clean, bed is comfortable. Service is excellent

great service

Customer review rating 4.3/5

Undisclosed Business - 13/02/2020 Confirmed reviews ALL

I was well served by your helpful and friendly staff at reception and in the breakfast area. I was also pleased about the room cleaner

Fantastic rooms, modern hotel

Customer review rating 4.3/5

Alana L. Solo - 12/02/2020 Confirmed reviews ALL

Beautiful decor and styling just the type of luxury stay away from home. Not too many floors, fast elevators, too room service, great service, fluffy towels, fabulous location!

Excellent stay

Customer review rating 4.3/5

Anne C. Families - 12/02/2020 Confirmed reviews ALL

I thank Reception staff for a most welcoming welcome. Nice and friendly and very obliging. Also welcomed my family in the same way. Well done.

Great Hotel

Customer review rating 4.3/5

Gregory B. Families - 12/02/2020 Confirmed reviews ALL

What a wonderful hotel, perfect position, great staff and fabulous service. 9ly concern was the Pump Bar next door, food was terrible and Chef staff rude and totally unprofessional BUT this was not the Novotel, just the attached pub.

Really clean and good location

Customer review rating 4.3/5

Anonymous Couples - 12/02/2020 Confirmed reviews ALL

It was an amazing getaway !

we really enjoyed our stay,in all ways.thank you all

Customer review rating 4.3/5

Patricia H. Couples - 12/02/2020 Confirmed reviews ALL

service was excellent in all ways.We both really enjoyed the stay,just what we were looking for after bush fires near our home.Thanks 2 all stalf well done.

Great place and room

TripAdvisor rating 4.0/5

G3791ZQ Business - 12/02/2020 TripAdvisor review

highly recommend super clean the cleaners should be commended. The new renovation has been done well. why do we have to do 200 character reviews when you can say what you want quickly and under 200 characters

Thank you for sharing feedback on your experience, G3791ZQ We hope to see you again soon. Regards Scott

Excellent location

Customer review rating 4.3/5

Gavin M. Friends - 11/02/2020 Confirmed reviews ALL

We stayed 2 nights over the weekend. really close to Chinatown , darling harbour , King Street wharf and about a 20 minute walk to QVB. Up to date clean rooms and breakfast was good.

Handy location. Easy access to tram, markets restaurants & shopping. Friendly

Customer review rating 4.3/5

Bev R. Friends - 11/02/2020 Confirmed reviews ALL

Friendly checkin. Good breakfast service/variety.

Great location

Customer review rating 4.3/5

Angela T. Friends - 11/02/2020 Confirmed reviews ALL

In a great location, close to restaurants and shops. Friendly fast check in and check out. The room was clean, quiet and well appointed.

Easy stay

Customer review rating 4.3/5

Evon Couples - 11/02/2020 Confirmed reviews ALL

One night stay. The refurbishment is very nice. The shower had a leak which ran across the floor in the bathroom. Comfortable for a one night stay. Breakfast was quite poor. Food not hot, one toaster, food order way too slow and not nice on arrival, too cramped for the number of people eating.

Dear Yvonne, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Great stay

Customer review rating 4.3/5

Janine Couples - 11/02/2020 Confirmed reviews ALL

Clean and comfortable

We were well looked after, Julia was especially helpful and professional on our arrival and made us feel very welcome.

Customer review rating 4.3/5

Alan Friends - 11/02/2020 Confirmed reviews ALL

A great stay, comfortable and clean room, staff very helpful. A nice comprehensive breakfast menu with excellent food.

Lovely Staff

Customer review rating 4.3/5

Michael Q. Couples - 11/02/2020 Confirmed reviews ALL

Stayed for two nights and had a good time at this hotel. Nice staff and a great location near Central Station, Darling Harbour and Chinatown. I'd give it an higher score except that the a la carte breakfast menu was limited, they ran out of orange juice the first morning and the breakfast staff look a little undermanned PLUS the iron in the was dirty and took a few runs on a towel to get rid of the muck before I ironed my (white) dress shirt. But overall not too bad.

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