Novotel Sydney Darling Square Hotel 4.5 stars

Name: Novotel Sydney Darling Square
Address: DARLING HARBOUR, 2000, AUSTRALIA
Telephone: (+61)2/82174000
Rating: 4.3

Customer review rating 4.3/5 12,612 reviews

ALLSAFE approved hotel

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+ 20 Services

Novotel Sydney Darling Square Hotel

Hotel that makes every moment matter

Situated in the heart of the Darling Square, our team looks forward to welcoming you to our beautifully renovated hotel in Sydney's newest precinct. Please do not hesitate to contact me for any assistance on H3021-GM@accor.com .

Scott Eger, Hotel Manager

Enjoy contemporary comfort, smart and friendly, around the- clock service at Novotel Sydney Darling Square (formerly Novotel Rockford Darling Harbour). Located in the heart of Darling Harbour, adjacent to the new ICC (Convention Centre) Sydney and walkin g distance to attractions like the Darling Quarter, CBD and Chinatown. Find all the comforts of home in one of our 230 newly refurbished rooms featuring flat screen TVs with Foxtel, mini bar, 24 hour room service, double head showers and Wi - Fi.

Hotel extras

Free WiFi in all the rooms
Close to ICC and public transport
Work space, cable TV
Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking (Paying)
- Public outdoor parking (Paying)
- Public indoor parking (Paying) (Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
SYD KINGSFORD SMITHPaying
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / Ironing
Concierge

Pool
Fitness centre

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

7 meeting room(s)
Conventions hotel
Copy/print service available

Taking care of our guests is our utmost priority and we have elevated our cleaning standards even further with ALLSAFE. Accor's ALLSAFE global cleanliness & prevention standards have been developed with and vetted by Bureau Veritas, a world leader in testing, inspections and certification, and covers: ¤ Enhanced cleaning protocols ¤ Enhanced team health and safety training ¤ New guest contact measures ¤ Enhanced food safety measures ¤ Global medical support for all guests in a partnership with AXA

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email :

Check-in from 14h00

Check out up to 11h00

LITTLE PIER STREET : LITTLE PIER S ENTERTAINMENT CT

By plane
SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying
By boat
DARLING HARBOUR At 0.5km / 0.31 miles
By boat
SYDNEY HARBOUR At 1km / 0.31 miles
By car
M4 At 9km / 0.31 miles
By car
PACIFIC HIGHWAY At 3km / 0.31 miles
By train
CENTRAL STATION At 0.5km / 0.31 miles
By train
HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles
By train
METRO LIGHT RAIL At 0.2km / 0.12 miles
By train
TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Rooms (6)

SUPERIOR ROOM, 1 King Size Bed

Max. number of persons: 3
Area: From 24 m² / 258 sq ft
Views: City View, Park view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

SUPERIOR ROOM, 2 Single Size Beds

Max. number of persons: 3
Area: From 24 m² / 258 sq ft
Views: Park view, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

DELUXE ROOM, City View, 1 King Size Bed

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

EXECUTIVE ROOM, Chinese Garden View, 1 King Size Bed

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

STANDARD ROOM, 1 King Size Bed

Max. number of persons: 3
Area: From 24 m² / 258 sq ft
Views: Garden View, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

STANDARD ROOM, 2 Single Size Beds

Max. number of persons: 3
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Lunch

12:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Ps Wine

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 186 m²
Maximum capacity: 120 people
Maximum banquet capacity: 120 people

Find out more

Top City Hotel

lucasclarke2021 Business - 26/02/2021 TripAdvisor review

Have recently started staying here as it is a great hotel. Friendly team, great beds and modern bathrooms. Love the pillow selection in every room. Convenient to almost everything in the city and lots of choices close by to eat out. Haven’t had a bad experience yet, have stayed a number of times.

Great Location

Alberda65 26/02/2021 TripAdvisor review

We had a very stay, hotel is in a great location The rooms were good and the bed was very comfortable Hotel is very close to China Town, Barrangarro, Town hall, Museums The breakfast included was good value

Central & convenient

Holidayer65 26/02/2021 TripAdvisor review

Impromptu overnight stay in the city and was very pleasantly surprised how central & convenient the location was to not only Darling Harbour, but Chinatown & the CBD. The staff & service was excellent, rooms were modern, clean & comfortable. Value for money & definitely will come back again.

Great location nice rooms but air con broken and breakfast service terrible

Nik G. Families - 22/02/2021 Confirmed reviews ALL

Great new lovely rooms. Had a great time however air con in our rooms were broken for half of our stay and the breakfast service was terrible we waited 1.5 hours almost to get our food as there was only one chef working and very few poor wait staff

Good location, friendly staff.

Belinda Couples - 22/02/2021 Confirmed reviews ALL

We stayed for two nights and were very happy with service, cleanliness and location of the hotel.

Good location

Sam Couples - 21/02/2021 Confirmed reviews ALL

Comfortable nights sleep. Room was spotless. Lovely view of gardens.

Dear Samantha Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I also pleased to hear our location and view of the gardens assisted with a great stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location in Sydney

Linda Business - 21/02/2021 Confirmed reviews ALL

Located right next to Darling Harbour and China Town, handy to everything

Dear Linda, Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was also pleased to hear our location assisted with a great stay. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Parking

Anonymous Couples - 21/02/2021 Confirmed reviews ALL

Parking too far away

Great modern hotel. Would love to visit again - after Covid

Brian &. D. M. Couples - 21/02/2021 Confirmed reviews ALL

Our room was very comfortable. Unfortunately our 2 night "getaway" was cut short as my wife fell ill and we checked out a day earlier than planned. However on the first night/morning we had a pleasant time in your hotel. It would be nice to visit again when the bar is open. The Pump House is looking a bit the worse for wear however we did have a drink there but the hotel bar would have been a better experience. The room was delightful, bed comfortable and it was very quiet. Breakfast was OK- coffee was terrific.

Very welcoming and accommodating staff

Anonymous Couples - 20/02/2021 Confirmed reviews ALL

Our stay experience was awesome! The room is clean and the staffs were accommodating with our request. Kudos to the team!

Good stay

Wilson Couples - 19/02/2021 Confirmed reviews ALL

Good stay. Was missing toothbrushes and took two calls for it to come, otherwise service was good. Thanks!

perfectly located

Todd H. Solo - 18/02/2021 Confirmed reviews ALL

pleasant and professional

Dear Mr H., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see you had a smooth and professional stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great stay ..

Deborah T. Couples - 18/02/2021 Confirmed reviews ALL

Great place to stay well located, lovely clean rooms and hotel staff very helpful and friendly, nice breakfast ...very enjoyable experience..thanks

Dear Deborah T., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to here you had a great stay and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

good location

Jenny P. Couples - 18/02/2021 Confirmed reviews ALL

it was an over night stay for husbands birthday, was very happy with location, price and friendly staff

Dear Ms P., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our location created a good stay for your partners birthday. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located .. very good room

Gaz Couples - 17/02/2021 Confirmed reviews ALL

A very good hotel overall. Friendly, helpful staff, very good room .. excellent location for the Darling Harbour, Chinatown & Central city are. A lot of restaurants & bars etc in the area.

Dear Mr P., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased our location and friendly team assisted with a great stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

lovely hotel

Margaret W 17/02/2021 TripAdvisor review

this hotel is in a perfect location handy to everything only down side if your parking is difficult to find very clean very nice breakfast staff were very friendly everything is cover safe and pump house next door is good for a drink and feed and you can book it up to your room highly recommend

Dear Margaret W, We're so pleased you enjoyed your time with us recently and thank you for sharing feedback on your experience. We look forward to you joining us again. Regards Scott

Very comfortable stay

Heather M. Couples - 16/02/2021 Confirmed reviews ALL

Stayed overnight after attending a wedding . Lovely breakfast in the morning with late check out.

Dear Ms M., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased to see our team assisted with a very comfortable stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Awesome location

Anonymous Families - 16/02/2021 Confirmed reviews ALL

Staff are friendly and accommodating

Dear Ms R., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased our location and friendly staff assisted with a great stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located

Audrey Families - 16/02/2021 Confirmed reviews ALL

charged breakfast for 4 year child and adult was $34.00 for Scrambled egg on sourdough and coffee. Price menu listed about $20.00. not happy with the charges!!!!

Dear Audrey, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have personally emailed yourself in regards to the billing concerns raised and Rest assured; I am reviewing it from my end. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Good location

Ellen W. Couples - 16/02/2021 Confirmed reviews ALL

The hotel was good , rooms were clean and tidy Beds were comfy enough The only complaint I have is the wait at breakfast We waited 30 mins for a coffee food took even longer We complained the front desk The staff were so flat out and being booked out and valentines day , we would of thought you would of put on extra staff to help

Dear Ellen w., Thank you for choosing to stay with us recently, and taking time to share feedback on your stay. We very much appreciate your kind comments. It is always a pleasure to see that you enjoyed your stay with us. I was pleased our location and friendly team assisted with a good stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for your kind feedback regarding our staffing and the delay in service during your breakfast experience. Please let me sincerely apologize and rest assured this has been brought to the attention of our Front Office Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square,

Our most recent 20 reviews

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