Novotel Sydney Darling Square

Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.5/5 2,456 reviews

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Hotel extras

  • ALLSAFE certification, 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

ALLSAFE approved hotel

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,456 reviews

TripAdvisor Rating  4.5/5  471 reviews

back again after being there 2 weeks earlier - very convenient for Concerts across the road.

Customer review rating 3.0/5

Wayne S. Couples - Confirmed reviews ALL

very good both stays except our room service order didn't come. Rang after an hour as we were due to go to an evening Concert across the road. Apology and they organised us to go to the Pumphouse where our meals would be made and ready for us. They were expecting us and service was efficient and professional. would stay again.

Great location and hotel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We really enjoyed our stay here. It’s in a great location, walking distance to China Town, Capitol theatre and light rail. Check in staff were very friendly and helpful. Room was clean and tidy and perfect for our needs. The pool is a little small and the chlorine was very strong. The only down side was the room service. It took an hour and half and three follow up phone calls for burgers yo be delivered. On the upside, when they arrived they were delicious. Highly recommend.

Dear Leanne G., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am glad to learn that you have had a great stay, especially with our convenient location and customer service. Your feedback will be reviewed accordingly and help improve our guest experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steffi Assistant Manager

Stay was ok for the time there .

Customer review rating 3.5/5

Michelle Couples - Confirmed reviews ALL

Room could have been cleaner especially bathroom. Not the cleaners fault she had too much on. Nowhere to have a coffee after 10am. “Go to Starbucks was the answer” The initial greeting at the reception wasn’t the best. Just very average. Didn’t blow us over with a great welcome.

Dear Michelle J., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. Your feedback will be shared with our team and definitely will help improve our service. Thank you again for sharing your experience, we hope to have the chance to welcome you back in the future to create a memorable experience. Sincerely, Steffi Assistant Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We love staying at the Novotel, was our 2nd stay. Handy to restaurants and transport.

Dear Barbara B., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am glad to see that you have enjoyed your stay, especially with our convenient location. Your feedback will be reviewed accordingly and definitely helps us improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steffi Assistant Manager

Great location with friendly, helpful staff

Customer review rating 4.5/5

Samantha T. Couples - Confirmed reviews ALL

Lovely hotel with modern, clean rooms! Great location and reasonably priced compared to other hotels in the area! Staff on reception were attentive and efficient and also at breakfast, which was included in the price! Thoroughly enjoyed our stay here and would recommend and return!

Dear samantha T., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am glad to learn that you have enjoyed your stay from all aspects! We ;look forward to seeing you again in the near future! Sincerely, Steffi Assistant Manager

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Other web-users rate our hotel

  • 1,257 reviews 9.3/10 Location
  • 1,393 reviews 7.5/10 Room
  • 1,415 reviews 8.5/10 Service
  • 19 reviews 5.5/10 WiFi
  • 613 reviews 7.7/10 Cleanliness
  • 380 reviews 6.5/10 Breakfast
  • 257 reviews 9/10 Vibe
  • 236 reviews 5.7/10 Value

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