Novotel Sydney Darling Square Hotel 4.5 stars

Clean and comfortable

A great stay, comfortable and clean room, staff very helpful. A nice comprehensive breakfast menu with excellent food.

Stayed for two nights and had a good time at this hotel. Nice staff and a great location near Central Station, Darling Harbour and Chinatown. I'd give it an higher score except that the a la carte breakfast menu was limited, they ran out of orange juice the first morning and the breakfast staff look a little undermanned PLUS the iron in the was dirty and took a few runs on a towel to get rid of the muck before I ironed my (white) dress shirt. But overall not too bad.

Great hotel. Well located. Confortable rooms. Will return

Staff were friendly, rooms were tidy, facilities were immaculate and not out-dated. Staff weren't overly helpful with directions or best mode of transport but still managed to help with the help of google.

I stayed in the Novotel Sydney Darling Square in connection with a Road Scholar tour group, and also extended an additional two days. The hotel is in a great location, with a good restaurant/bar, and comfortable rooms. Staff was very helpful.

I had good interaction with receptionist staff, but the burger at the Pump house bar was poor. The meat was hard and chewy and although I did enjoy chat with the bar attendant - I would not recommend the Pump house to my colleagues and friends

Whilst waiting for my partner I ordered a drink and was unable to book it to the room as the machine was not working. Not long after my husband arrived and we were advised by a couple we met there that it was happy hour, the gentleman behind the bar was unaware of this. After he spoke to someone he advised that the beer that was available was a Light Beer. We went out for dinner and came back for a night cap I ordered vodka and lemonade. I was advised that there was not Absolut Vodka nor was there lemonade!, however an order was coming in on Monday. This was Friday!!!! I was advised that I could go to the Pump House and get drinks there. I asked if I could go and buy some lemonade at the convenient store and after some discussion I was allowed. That night we ate a Tim Tam from the Mini bar which wasn't replaced nor were the glasses in the room. We are a couple that frequent hotels regularly and like the comforts of being able to relax and enjoy. To say we were shocked with this experience is putting it mildly. The location was good the amenities were there, the front staff were great and breakfast was good.

Plenty of dining options nearby; very convenient to International Convention Centre; very nice smaller hotel with lovely comfortable rooms. Interacted with few staff but all were pleasant and professional

Clean, secure, handy location

Room is good and clean

Great room Friendly staff and helpful

I found staff very helpful - I arrived on a very wet weather day and the staff were very accommodating. They minded my bag when I was at a conference (after I checked out). Some of the items on the breakfast menu were average.

Management and staff at this property are fantastic – extremely helpful and friendly, from check in to check out. The location is great with heaps of good cafes / restaurants in Darling Square. Will definitely become my go to property in Sydney.

Great location. Easy transport links. Good barman and enjoyed the meal. Shame about the torrential rain.