Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,003 reviews

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Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,003 reviews

TripAdvisor Rating  4.2/5  523 reviews

Customer review rating 4.5/5

Gary W. Couples - Confirmed reviews ALL

Very welcoming staff, comfortable quiet room.

Dear Gary, Thank you for your positive feedback. It’s wonderful to hear you enjoyed your time at Novotel Sydney Darling Square. We’re delighted our team made you feel welcome from the moment you arrived. Your kind words about the check-in experience are truly appreciated and will be shared with the colleague you mentioned. That said, we regret the seating in your room didn’t meet your expectations. While our rooms are designed with a focus on modern functionality, we’re always exploring ways to enhance comfort. Nonetheless, we’re glad you found your stay restful and enjoyed the tranquil atmosphere. Being steps away from Darling Harbour’s vibrant attractions makes us a perfect base for exploring Sydney. We look forward to welcoming you back. Best wishes, Matthew Hill, General Manager

Customer review rating 4.5/5

Allan L. Couples - Confirmed reviews ALL

Walkable to CBD and all the restaurants, etc. of Darling Harbour. Christena took very good care of us at breakfast each day, remembering our preferences and love for their very tasty banana bread :)

Dear Allan, Thank you very much for your kind feedback. We’re delighted you enjoyed your stay at Novotel Sydney Darling Square. It’s wonderful to hear you appreciated our convenient location near Darling Harbour and the CBD. We’re also thrilled our breakfast offerings added to your experience, and that Kristina and Marco made your visit memorable. Your recognition of our sustainability efforts with the housekeeping opt-out option means a lot as we strive to reduce our environmental impact. We look forward to welcoming you back on a future occasion. Best wishes, Matthew Hill, General Manager

Customer review rating 5.0/5

Kimberley M. Couples - Confirmed reviews ALL

all was great, except for the parking which was a bit difficult and very confusing to get to and from the Hotel if you are not familiar driving in the city.

Dear Kimberley, Thank you for sharing your opinion about your time at our hotel. We’re thrilled your stay with us was brilliant overall. Our team takes pride in ensuring every guest feels welcome, and your kind words about our Gold status benefits are much appreciated. That said, we regret any confusion surrounding parking accessibility during your visit, which can be challenging in our central Darling Square location. Despite this, we hope our prime position near Chinatown and Darling Harbour allowed you to explore Sydney’s vibrant offerings effortlessly. We look forward to welcoming you back in the future. Best wishes, Matthew Hill, General Manager

Customer review rating 5.0/5

Leonie E. Solo - Confirmed reviews ALL

This hotel was amazing! I checked in very late because I booked a hostel in Sydney first. But I was a nightmare there. To arrive in this beautiful hotel was such a big difference. The service was amazing and I got a big clean room with great view and king size bed. I slept very well, it was quiet and comfortable. Also the Hotel Pool has a nice view and was lovely to stay in while it was raining. It was also very easy to extend my room for one more night. The Location at the darling square and right next to china town is very good. You can easily catch a train or go out for dinner. It was amazing, I highly recommend to book this hotel while you stay in Sydney!

Dear Leonie, Thank you for your positive feedback. We are delighted you found our hotel to be such a positive change during your Sydney stay. Your kind words about Bridget’s welcoming approach and our convenient check-in process make us proud of our team’s efforts. It’s great to know your room provided the comfort and space you needed after traveling, and that our pool added to your relaxation despite the weather. Being steps from Chinatown and Darling Square means our guests can easily explore, and we’re glad this worked well for your plans. We truly appreciate you choosing Novotel Sydney Darling Square as your haven in the city. We look forward to welcoming you back on a future occasion. Best regards, Matthew Hill, General Manager

Customer review rating 4.5/5

Jennifer M. Families - Confirmed reviews ALL

super comfy beds and great location

Dear Jennifer, Thank you for so positively reviewing your stay. We are delighted to know your family found comfort in our accommodations and appreciated our central location. It’s wonderful that our team could assist you directly with your booking, ensuring a smooth start to your stay. As a valued ALL member, your continued trust in us means a lot. We look forward to welcoming you back to our vibrant corner of Sydney, whether for another family adventure or a relaxing getaway. We look forward to seeing you again. Best wishes, Matthew Hill, General Manager

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Other web-users rate our hotel

  • 1,729 reviews 9.5/10 Location
  • 1,731 reviews 7.6/10 Room
  • 1,737 reviews 8.1/10 Service
  • 37 reviews 4.5/10 WiFi
  • 756 reviews 7.9/10 Cleanliness
  • 528 reviews 6.8/10 Breakfast
  • 358 reviews 8.5/10 Vibe
  • 58 reviews 3.8/10 Wellness Area

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