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Novotel Sydney Darling Square Hotel 4.5 stars

TripAdvisor rating 4.0/5 326 reviews
Novotel Sydney Darling Square
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+ 21 Services
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Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV, minibar

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :   LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior King Room

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

DELUXE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The Pumphouse restaurant and bar is a 110 year old heritage listed building. The open and inviting verandah brings the outside in. Offers a fresh and diverse menu.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Photo non contractuelle / Strictly non binding

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,308 reviews

tripadvisor

TripAdvisor Rating 4.0/5

326 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

comfortable, quiet and well located

Customer review rating 4.3/5

Ingrid Business - 28/11/2019 Confirmed reviews ALL

I stayed here for business for 3 nights. The room was average size, bed very comfortable, and everything was very clean. Staff on reception and in the restaurant were friendly and helpful. What surprised me was the quietness of the rooms. No noise was heard from adjoining rooms at all. Taxis were available at the door of the hotel and it is very well positioned next to the Darling Harbour precinct, convention and exhibition centre, and China Town.

Dear Ingrid, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is a great to hear that you had such a pleasant visit while staying with us. We do offer the convenience, comfort and friendliness that our brand is known for. I will be sure to pass on your good word about our team members to their respective department managers so that they can be recognize for the wonderful service they provided you. Thank you again for sharing your experience and for your support, we hope your next visit will just as pleasant as this one was. Sincerely, Nicolas Assistant Manager
Customer review rating 4.3/5

Ron D. O. Couples - 27/11/2019 Confirmed reviews ALL

OUR STAY WAS FOR ONLY ONE NIGHT. WE WERE WELL RECEIVED, HAD A GREAT ROOM AND SUPER BREAKFAST HOPEFULLY OUR NEXT STAY WILL BE LONGER THANKYOU FOR YOUR SERVICE...RON D. O.

Dear Ron, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am so happy to hear that you a great stay although it was just for the one night. I hope you will get another chance to stay with us and for a longer time, this way you will be able to enjoy all our facilities and outlets and Darling Square, the new hub of Darling Harbour. Thank you again for sharing your experience and for your support, we hope your next visit will be just as amazing. Sincerely, Nicolas Assistant Manager

Really enjoyed our stay

Customer review rating 4.3/5

Nathan Couples - 27/11/2019 Confirmed reviews ALL

Everything was perfect. The room was great. The staff were excellent.

Dear Nathan, Thank you so much for taking the time to review your stay at Novotel Sydney Darling Square. It is a pleasure to hear that you had a perfect stay at our hotel and furthermore that our team members have offered you the best of service. We do take pride in providing every of our guests with a comfortable and relaxing experience. We certainly look forward to welcome you again at our hotel for your next Sydney getaway, Sincerely, Nicolas Assistant Manager
Customer review rating 4.3/5

Joanne M. Business - 26/11/2019 Confirmed reviews ALL

Great service, lovely room.

Dear Joanne M., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear that you enjoyed your stay and that your room was lovely. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Front Office Manager Novotel Sydney Darling Square

Quiet and Comfortable

Customer review rating 4.3/5

Danielle M. Business - 26/11/2019 Confirmed reviews ALL

I had a lovely stay. The rooms are well appointed and comfortable and the beds are wonderful. Staff are helpful and professional Highly recommend this hotel as it is also well located.

Dear Danielle, Thank you very much for responding to our guest survey regarding your recent stay with us at Novotel Sydney Darling Square. I am glad to hear that you enjoyed our rooms, facilities and the service. We are located right in the heart of the vibrant Darling Square Precinct and I am very pleased to see that our location was ideal for yourself as well. I hope we have the opportunity to welcome you back in the future and if I can be of any assistance please let me know Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Great for conference

Customer review rating 4.3/5

J R. Business - 26/11/2019 Confirmed reviews ALL

Good location close to convention centre. Friendly staff at arrival.

Dear Jonathan, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover I am glad to hear that our location was ideal was yourself. We are located in the heart of Darling Square, with very close proximity to ICC along with cafes and restaurants. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Quite satisfied

Customer review rating 4.3/5

C. Couples - 26/11/2019 Confirmed reviews ALL

The experience was quite satisfactory

Dear Gulu, Thank you for taking the time to write a review about your stay at the Novotel Sydney Darling Square. I am glad to hear that you had a satisfactory stay at the hotel and that overall you found the experience seamless and comfortable. I hope you will consider us for your next getaway in Sydney in the near future, we would be glad to welcome you again. Thank you again for sharing your experience and for your support, Sincerely, Nicolas Assistant manager

Great location and friendly staff

Customer review rating 4.3/5

Vince B. Couples - 26/11/2019 Confirmed reviews ALL

Excellent

Dear Vince, Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Novotel Sydney Darling Square . I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Room and hotel had been beautifully refurbished since our last stay.

Customer review rating 4.3/5

Robyn Couples - 26/11/2019 Confirmed reviews ALL

Great location with helpful staff. Room had a lovely view over Chinese Gardens and Paddy's was just a stroll away.

Dear Robyn, Thank you very much for responding to our guest survey regarding your recent stay with us at Novotel Sydney Darling Square. I am so glad to hear that you enjoyed the room along with the service from our team members. Moreover we are located right in the heart of the vibrant Darling Square precinct, I am pleased to hear that you enjoyed the location. I hope we have the opportunity to welcome you back in the future and if I can be of any assistance please let me know Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Easy check-in, efficent reception, excellent room.

Customer review rating 4.3/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

My wife and I were attending a show at ICC and we have stayed at your hotel a number of times over many years, firstly when it was The Rockford. We have always been impressed by the quality and cleanliness of the rooms and the friendly and attentive staff. The ideal location for Darling Harbour, Chinatown and Sydney Lyric.

Dear Bob O., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear you stay was enjoyable and we hope you enjoyed your show at the ICC. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Hotel was lovey and welcoming

Customer review rating 4.3/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Parking was confusing, otherwise location, staff & facilities were great

Dear Christine T., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad you enjoyed your stay and we will try our best next time to improve the explanation of the parking situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square
Customer review rating 4.3/5

Diane H. Business - 25/11/2019 Confirmed reviews ALL

I have stayed a few times at Novotel Darling Square. Service is great. However, the morning buffet and ordered breakfast can be improved e.g fresh fruit. Selection of pillows. Most have been very high and too hard. The avocado on toast was a thin layer of something green, did not represent avocado at all. Cooked omelette is good and coffee.

Dear Diane, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I've personally emailed you in regards to the concerns highlighted, My sincere apologies for this experience. We appreciate your sharing your concerns, and it is our hope that we can we have the opportunity to welcome you back in the near future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Attentive staff and excellent level of quality in the room, all of which exceeded our expectations.

Customer review rating 4.3/5

Brett B. Couples - 25/11/2019 Confirmed reviews ALL

As above.

Dear Brett B., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear that we have exceeded your expectations, something we strive to do for all our guests. We look for to welcoming you back in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

In assistance, cooperation and overall operational aspects I was satisfied.

Customer review rating 4.3/5

Mohammad A. H. Solo - 25/11/2019 Confirmed reviews ALL

Drinking water should be in the room.

Dear Mohammad Ashraf H., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Great

Customer review rating 4.3/5

Patricia L. Couples - 25/11/2019 Confirmed reviews ALL

It was great, great location and the staff were wonderful

Dear Patricia L., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear that our team made your stay so wonderful. We hope to see you again at the hotel in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Very clean and practical setup in the room

Customer review rating 4.3/5

Monica Business - 25/11/2019 Confirmed reviews ALL

Very convenient and a good stay. I have stayed a couple of times now and would look to do so again

Dear Monica V., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear you enjoyed your stay with us. Our location is quiet convenient now that the darling square shops are open and so close to the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Very welcoming and comfortable.

Customer review rating 4.3/5

Tamara-lea M. Couples - 25/11/2019 Confirmed reviews ALL

It was great, staff were quick to rectify and problems, very friendly. Food was great and location was also perfect.

Dear Tamara-lea M., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear you enjoyed your stay and that our staff were able to help out during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square

Slightly Overpriced but decently renovated and located.

TripAdvisor rating 4.0/5

booonster Business - 25/11/2019 TripAdvisor review

Refurbished rooms with decent bedding and modern furnishings and finishing. Low ceilings and not much of a view; even when I was upgraded to the best view in the house (Chinese Garden Facing). Bathroom is renovated with good pressure on the 9th level rooms. Modern taps and amenities but could have more hooks/hanging features. Bed was sufficient soft yet decent support for the back. Armchair plus Side table for a ‘loungy’ afternoon watching the summer sun set behind the Harbour. Working table with swivel seat as basic requirements on a work trip. Location is perfect if close proximity to Chinatown needed. CDB is a short 5-10min walk but if heading into the heart or towards Opera House, a decent 20mins required. Nonetheless an interesting walk to explore the Sydney City Centre. Nice walk along the newly completed ICC Exhibition Centre beside Tumbalong Park towards the Darling Harbour. Not exactly and direct route from the Airport or to the Airport; expect to pay about $50-$70 on a basic cab.

Many thanks for sharing feedback on your experience, booonster. We hope to welcome you back again soon. Regards Scott

Conference

Customer review rating 4.3/5

Kevin M. Business - 24/11/2019 Confirmed reviews ALL

The Staff were exceptional, rooms comfortable, some minor issues with room service, however, overall, excellent stay.

Dear Kevin M., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear you enjoyed your stay, is you wish to discuss the room service issues, please contact us via email and we can happily discuss, so we can exceed your expectations next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Front Office Manager Novotel Sydney Darling Square

A wonderful time

Customer review rating 4.3/5

Brendon F. Couples - 24/11/2019 Confirmed reviews ALL

I chose to stay with you for the closeness to the Capitol Theatre and thebonsite parking. The stay was for our 20yr wedding anniversary. Upon arrival we were given a room upgrade and forwarded a late check out. We the afternoon out and when we returned to oyr room there was a bottle of champagne and sweets with a lovely note of appreciation. Your staff were wonderfull. Thank you for making our time.there memorable.

Dear Brendon F., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear that your 20th Anniversary was enjoyable and glad out team could make your day special. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Schreiber Assistant Manager Novotel Sydney Darling Square
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