ibis Styles Sydney Central 3.5 stars

Customer review rating (ALL Rating) 4.0/5 1,335 reviews

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27 Wentworth Ave, 2010 SYDNEY, Australia

Description

Hotel extras

  • Centre of Sydney CBD and on the doorstep of trendy Surry Hills

  • Short walk to multiple transport options

  • 24-hour front desk, self check-in and free luggage storage on request

  • Every room features a kitchenette with microwave and mini-fridge

  • Free Wi-Fi available in public areas and every guest room

Our accommodation(s)

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Hotel location

ibis Styles Sydney Central

27 Wentworth Ave
2010 SYDNEY
Australia

GPS:-33.8781878, 151.2108804

Telephone
Fax 0/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

MEE SO

Explore the dynamic fusion of Seoul & Tokyo at Mee So, blending classic street food with modern flair. Our signature cocktails pay homage to Japanese and Korean artists, while our menu offers a fusion of traditional techniques and innovative flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,335 reviews

TripAdvisor Rating  3.0/5  65 reviews

Good stay

Customer review rating 3.5/5

Alison Families - Confirmed reviews ALL

We stayed 5 nights after Easter, the hotel was busy. The room was quite basic but comfy, bathroom could use a better clean. The hotel is in a good location, fairly close to public transport, there is an IGA and Aldi within walking distance and a few different restaurants to chose from.

Dear Alison, Greetings from the Ibis Styles Sydney Central, Thanks for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are happy to learn that you had an overall good stay. However, we are also aware that we did not provide you with a memorable experience; please allow us to express our sincerest apologies. At Ibis Styles, we are working tirelessly to provide a superior service experience for all our most loyal guests; therefore, your feedback is very important to us. We have passed your feedback to our team to understand what happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time. Sincerely, Govinda Poudel Night Auditor The IBIS Style Sydney Central

Not a good experience

Customer review rating 1.5/5

Vita Families - Confirmed reviews ALL

I’m very sure I won’t stay there again. The room wasn’t clean at all and still have many stains everywhere. The tv chrome cast not work since the first day we arrived. I went down to the reception, they told me will have someone come have a look in 5 mins, but I was waiting for more than 30 mins. No one comes!! And they said the technician already finished day so the staff said they can change the room for us. The new room was smaller than what we paid for it, so asked for someone have a look tomorrow and see how we goes. We totally stayed there 5 nights and I asked for fix everyday, the answer are always said someone will be there 5 mins and never happened. The wifi signal keep cut off too in our room. Another thing happened second night, the fire alarm was on 12am and everyone ran down to outside and around the lobby, the receptionist still check in people and no one came to explain to us what’s going on and what should we do, so everyone just looked at each other and don’t know what’s going on. This is probably the worse place I never ever stay.

Dear Vita, Greetings from the Ibis Styles Sydney Central, Thanks for taking the time to tell us about your experience at our property. We are very disappointed to learn that we did not provide you with a memorable experience; please allow us to express our sincerest apologies. At Ibis Styles, we are working tirelessly to provide a superior service experience for all our guests; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time. Sincerely, Govinda Poudel Night auditor The Ibis Styles Sydney Central

Smelly room, dusty and dirty

Customer review rating 1.5/5

Tegan Business - Confirmed reviews ALL

My room was really smelly, smelt like damp wet towel, the curtains were broken and dusty and there was hair on the bed before I even touched it Gross

Dear Tegan, Greetings from the Ibis Styles Sydney Central, Thanks for taking the time to tell us about your experience at our property. We are very disappointed to learn that we did not provide you with a memorable experience; please allow us to express our sincerest apologies. At Ibis Styles, we are working tirelessly to provide a superior service experience for all our guests; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time. Sincerely, Govinda Poudel Night Auditor The Ibis Styles Sydney Central

Great stay at a good location near Thai Town area

Customer review rating 5.0/5

Scott Business - Confirmed reviews ALL

Thought this hotel was a bit out of the CBD, but it wasn't and plenty of other guests were staying there too. Enjoyed a comfortable room with properly working air-conditioning. Staff were friendly and helpful.

Dear Scott, Greetings from the Ibis Styles Sydney Central, We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team of the Ibis Styles Sydney Central

Disorganised

Customer review rating 2.5/5

Chris Business - Confirmed reviews ALL

I encountered a number of problems during my most recent stay. Initially couldn't use the automatic check-in as it couldn't find my booking. I While I booked a standard queen room, I was checked into at reception to a twin room. I came down to reception to request a queen bed room. The air conditioning in the queen room that was allocated to me was poor and even after several hours on 16 degrees it was still hot. I was then allocated a third room and the air conditioning was only marginally better. I have since cancelled my booking and moved to another hotel.

Dear Chris, Greetings from the Ibis Styles Sydney Central, Thanks for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are aware that we did not provide you with a memorable experience; please allow us to express our sincerest apologies. At Ibis Styles, we are working tirelessly to provide a superior service experience for all our Accor Member; therefore, your feedback is very important to us. We appreciate the time taken to share your feedback, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time. Sincerely Govinda Poudel Night Auditor The IBIS Styles Sydney Central

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Other web-users rate our hotel

  • 1,905 reviews 9.6/10 Location
  • 2,287 reviews 5.9/10 Room
  • 1,736 reviews 6.7/10 Service
  • 153 reviews 2.9/10 WiFi
  • 1,149 reviews 4.7/10 Cleanliness
  • 469 reviews 3.9/10 Amenities
  • 419 reviews 6.4/10 Breakfast
  • 51 reviews 2.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.