ibis Styles Sydney Central 3.5 stars

Customer review rating (ALL Rating) 4.2/5 3,459 reviews

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Description

Hotel extras

  • Cool, comfortable and quiet 3.5-star hotel in Sydney's CBD

  • Perfect central location for exploring all of Sydney's attractions

  • Spacious Sydney CBD accommodation with kitchenette and air conditioning

  • Indulgent Japanese and Korean dining at delightful Mee So Bar

  • Transport links for convenient access to the beaches and hills

Our accommodation(s)

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Hotel location

ibis Styles Sydney Central

27 Wentworth Ave
2010 SYDNEY
Australia

GPS:-33.8781878, 151.2108804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MEE SO

With a menu crafted by our expert chef, expect delightful traditional offerings including bao buns, donburi bowls, gyoza and even a special Mee So take on classics like burgers, tacos and fries. Celebrate the flavours at one of Sydney's best restaurants.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,459 reviews

Customer review rating 1.5/5

George K. Business - Confirmed reviews ALL

Room airconditioner was a continuous roar at 52db (health limit for sleeping is 25db). With the AC off the room was unventilated. Reception said they would send someone to investigate; but no-one came. Room opened onto the lift lobby, with a non soundproof door: so every lift ping and the conversations of people coming and going were immediately present.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis Styles Sydney Central.

Customer review rating 4.5/5

Helen C. Solo - Confirmed reviews ALL

Up to standard

Dear Helen, We are glad you enjoyed your stay with us! It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Sydney Central Team

Customer review rating 4.5/5

Laurence M. Solo - Confirmed reviews ALL

Very helpful at book in

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Styles Sydney Central.

Customer review rating 1.0/5

Chi S. C. H. Couples - Confirmed reviews ALL

Hotel charged me aud10.14 on apr-24, I haven't enter any restaurant (except for breakfast included), I'm out & back after midnight the whole day. Why hotel can charged on me thro' my visa without my signature & permission? Overall, all staffs basically not so nice & not helpful. It's really bad experience for me, hope hotel will improve. I still waiting for hotel's apologies letter on this incident.

Dear Chi, Thank you for taking the time to share your feedback with us. We are truly sorry to learn about your disappointing experience during your stay, particularly regarding the $10.14 charge and the concerns you raised about the authorization process. We understand how frustrating and concerning this situation must have been for you. Please accept our sincere apologies for the inconvenience caused and for the level of service you experienced from our team. This is certainly not the impression we aim to leave with our guests. Your comments have been shared with the relevant departments for review and follow-up to better understand what occurred and to help us improve our service standards moving forward. We also acknowledge your note regarding the apology letter, and your feedback remains under review by our management team. Thank you again for bringing this matter to our attention. We value your feedback and appreciate the opportunity to improve. Kind regards, Ibis Styles Sydney Central Management

Customer review rating 4.0/5

Asama C. Solo - Confirmed reviews ALL

I have to waited more than 30 minutes for room inspection before Check-in. But the room is very clean

Dear Guest, We are glad you enjoyed your stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Sydney Central Team

Other web-users rate our hotel

  • 2,374 reviews 9.6/10 Location
  • 2,821 reviews 6.6/10 Room
  • 2,323 reviews 8/10 Service
  • 194 reviews 3.3/10 WiFi
  • 1,298 reviews 6.2/10 Cleanliness
  • 620 reviews 8.1/10 Breakfast
  • 482 reviews 4.6/10 Amenities
  • 150 reviews 8.5/10 Bar

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