ibis Styles Sydney Central 3.5 stars

Customer review rating (ALL Rating) 3.9/5 819 reviews

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27 Wentworth Ave, 2010 SYDNEY, Australia

Description

Hotel extras

  • Centre of Sydney CBD and on the doorstep of trendy Surry Hills

  • Short walk to multiple transport options

  • 24 hour front desk and safety deposit box on request

  • Every room features a kitchenette with microwave and fridge

  • Free Wi-Fi available in public areas and every guest room

Our accommodation(s)

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Hotel location

ibis Styles Sydney Central

27 Wentworth Ave
2010 SYDNEY
Australia

GPS:-33.8781878, 151.2108804

Telephone
Fax 0/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

RESTAURANT

Our restaurant is open and serves daily breakfast. Start your day the right way with a full breakfast buffet, or treat yourself to some classics off our lunch and dinner menu, available from Wednesday to Saturday. Open hours may be subject to change.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  819 reviews

TripAdvisor Rating  3.0/5  53 reviews

Central location and very clean room

Customer review rating 4.5/5

Rj Solo - Confirmed reviews ALL

Great location and close to visiting friends..I always sleep well here. Very clean rooms. Feel refreshed when I wake up.

Dear Rodney J., We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, -Ibis Styles

Very disappointed .

Customer review rating 2.0/5

Lara L. Families - Confirmed reviews ALL

I had to wait over 20mins to even be served at check in. There was only 2 staff, who appeared to be having a process issue. Once I was served the process took a further 20mins. My elderly father who has mobility difficulties had to go up stairs to find a seat. The staff did not offer any assistance to us. I have stayed here many times previously and was disappointed. The bathroom did not have any extra toilet paper and I had to get more. The following morning at reception I was witness to an unfortunate event where an ambulance was requested as a person had been found unconscious in their room. The staff member did not know how to do this and had little understanding of the gravity of what was happening. Unfortunately due to the above reason I will be very reluctant to stay here again.

Dear lara L., Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Sydney Central

I enjoyed the welcome drink and the ample space afforded by my room!

Customer review rating 4.5/5

Perryb Solo - Confirmed reviews ALL

I had a good stay at Ibis Styles recently because the friendly staff ensured that my comfort came first. I liked my large room on a top floor and the refreshing welcome drink.

Dear Perry B., We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Sydney Central

Customer review rating 5.0/5

Lisa M. P. Solo - Confirmed reviews ALL

All good , good value

Dear Lisa P., We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Sydney Central

Good location, Bad quality

Customer review rating 2.0/5

Carolina M. Families - Confirmed reviews ALL

Only good thing was the location, i was never told the hotel was undergoing renovation so i paid full price for just a room as everything else was being renovated. Rooms and hotel are outdated, staff not exactly friendly. Not the stard quality and not value for money.

Dear leidy carolina m. arango, Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Styles Sydney Central

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Other web-users rate our hotel

  • 1,561 reviews 9.4/10 Location
  • 1,891 reviews 5.8/10 Room
  • 1,344 reviews 6.8/10 Service
  • 99 reviews 4.2/10 WiFi
  • 946 reviews 4.3/10 Cleanliness
  • 499 reviews 7.9/10 Value
  • 391 reviews 3.5/10 Amenities
  • 278 reviews 6.6/10 Breakfast

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