Mantra Sydney Central 4 stars

Customer review rating (ALL Rating) 4.1/5 859 reviews

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Mantra Sydney Central - Image 1
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438 Sussex Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Wireless internet access is available to you so you can stay in-touch online during your visit

  • Just a 10 minute walk to the International Convention Centre Sydney.

  • A leisurely 10 minute walk to Sydney's beautiful and iconic Darling Harbour.

  • Conveniently just a 10 minute walk to Central Station, so you can spend your days exploring

Our accommodation(s)

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Room 1

Room

Open Plan Family Suite 2 Queen Beds

  • 5 pers. max
  • 50 m² / 538 sq ft
  • Bedding 2 x Queen size bed(s)

Hotel location

Mantra Sydney Central

438 Sussex Street
2000 SYDNEY
Australia

GPS:-33.878974, 151.205026

Telephone
Fax +61 2 9280 1411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  859 reviews

TripAdvisor Rating  3.6/5  2,814 reviews

Disappointing

TripAdvisor rating 2.0/5

suzanne r TripAdvisor review

Customer review rating 3.5/5

Sharon O. Families - Confirmed reviews ALL

Dear O., Thank you for taking the time to share your feedback about your stay at Mantra Sydney Central. We’re glad to hear you found our reception staff friendly and enjoyed our convenient location. However, we sincerely apologize for the cleanliness and maintenance issues you experienced in your room—this is not the standard we strive for, and we’ve shared your comments with our housekeeping and maintenance teams for immediate attention. Regarding the fire alarm, we appreciate your patience during this unexpected situation. For safety reasons, our reception team is required to attend the fire panel room during an alarm, which is why phone lines may not be answered promptly. In such cases, critical updates and instructions are communicated through the floor speakers to ensure all guests are informed. We’ll review our communication processes to ensure this is clearer to guests in the future. We also regret any inconvenience caused by the $200 pre-authorization hold. This is a standard practice to cover incidental charges, and the release timeframe depends on your bank—we’ll ensure this is more transparent in our booking information moving forward. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a much better experience. Kind regards, Bart K

Customer review rating 5.0/5

Zoe P. Solo - Confirmed reviews ALL

Dear Zoe, Thank you for your wonderful review! We’re thrilled you enjoyed your stay at Mantra Sydney Central and appreciated the convenience of our location—it’s fantastic to hear the nearby transport, dining options, and supermarket made your trip easier. It’s also great to know you found the room spacious and our staff helpful, as well as the laundry facilities clean and convenient. We hope to welcome you back again soon! Warm regards, Bart K

Customer review rating 3.5/5

Helen G. Families - Confirmed reviews ALL

Dear Helen, Thank you for taking the time to share your feedback about your stay at Mantra Sydney Central. We’re delighted to hear you enjoyed our convenient location near the Light Rail and Central Station, as well as the cleanliness and modern comforts of our rooms. We sincerely apologise for the noise disturbances during your stay. While our proximity to vibrant Chinatown offers great dining and cultural experiences, we understand that the lively atmosphere—including street performers—can sometimes affect guests’ comfort. We appreciate your patience and will review potential soundproofing improvements to enhance future stays. Should you choose to stay with us again, please don’t hesitate to request a room in a quieter area of the hotel, and we’ll do our best to accommodate you. We hope to welcome you back for a more peaceful experience! Warm regards, Bart K

Customer review rating 4.5/5

Catherine M. F. Couples - Confirmed reviews ALL

Dear Ms F. Thank you for taking the time to share your feedback about your stay at Mantra Sydney Central! We’re delighted to hear you enjoyed our prime location and found it convenient for exploring the city. While our central spot can sometimes bring a bit of extra hustle and bustle, we’re glad it didn’t detract from your experience. It’s also wonderful to know our staff made a positive impression with their friendly and efficient service. We strive to ensure every guest has a comfortable and seamless stay. We appreciate your kind words and hope to welcome you back on your next visit to Sydney! Sincerely Bart K

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Other web-users rate our hotel

  • 1,146 reviews 9.7/10 Location
  • 1,089 reviews 6/10 Room
  • 723 reviews 8.3/10 Service
  • 19 reviews 7.3/10 WiFi
  • 540 reviews 5.5/10 Comfort
  • 445 reviews 4.6/10 Cleanliness
  • 237 reviews 2.6/10 Amenities
  • 222 reviews 3.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.