Mantra Sydney Central 4 stars

Customer review rating (ALL Rating) 4.0/5 817 reviews

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Description

Hotel extras

  • Wireless internet access is available to you so you can stay in-touch online during your visit

  • Just a 10 minute walk to the International Convention Centre Sydney.

  • A leisurely 10 minute walk to Sydney's beautiful and iconic Darling Harbour.

  • Conveniently just a 10 minute walk to Central Station, so you can spend your days exploring

Our accommodation(s)

Room

Open Plan Family Suite 2 Queen Beds

  • 5 pers. max
  • 50 / 538 sq ft
  • Bedding 2 x Queen size bed(s)

Hotel location

Mantra Sydney Central

438 Sussex Street
2000 SYDNEY
Australia

GPS:-33.878974, 151.205026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  817 reviews

TripAdvisor Rating  3.6/5  2,821 reviews

Good stay and centrally located

TripAdvisor rating 4.0/5

darfoody TripAdvisor review

Mantra Sydney Central is reasonable value for money compared to other hotels in the Sydney CBD. The rooms and facilities are basic, but the rooms were clean and comfortable. The staff were very accommodating, as we needed to keep topping up the tea supplies, and they were very obliging. The location is in the heart of Chinatown, with the light rail stop right outside the front door, with Town Hall and Central stations both a ten-minute walk away.

Customer review rating 4.5/5

Matthew B. Solo - Confirmed reviews ALL

Friendly staff easy check in and fantastic or help and guidance.

Dear Matthew B., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that our staff provided you with friendly service and assistance during your check-in process. Your kind words are greatly appreciated. Goodbye and best regards, Mantra Sydney Central

Customer review rating 5.0/5

Suraj A. C. P. Solo - Confirmed reviews ALL

Stayed here for a night while passing through Sydney. Short walk or tram ride away from the Central Station with access to the Airport. Plenty of food and entertainment options in the immediate area. Easy access to Darling harbour or the Circular Quay area on the tram

Dear Suraj A. C. P., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and the convenient access to transportation and local attractions. It is our pleasure to provide our guests with a memorable experience. Goodbye and best regards, Mantra Sydney Central

Customer review rating 2.0/5

Bridget F. Business - Confirmed reviews ALL

This was my second stay in this hotel and it was below basic standards. I was in room 1010- the air conditioning compressor is so loud I had to turn it off. The coffee cups and glasses in the cupboard were dirty- there were lipstick marks on the glasses and coffee stains on the cups. I could see the coffee table hadn’t been wiped down- there was residue from split drinks on it. I didn’t complain at the time of arrival and request a room change as I immediately had to leave 30mins after arrival for a work event. Whilst conveniently located by the light rail be prepared to hear the light rail bell every time one stops out the front of the motel- even with the windows closed on the 10th floor. The building is poorly maintained. The middle lift sounds like it has some major issue as it rattles and shakes whilst decending- enough that people in the lift with me were considerably concerned. I won’t be recommending this hotel for business or private bookings.

Dear Bridget F., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the experience you encountered, which did not meet the standards we strive to uphold. Cleanliness is of utmost importance to us, and we regret that your room did not reflect this commitment. Your comments regarding the condition of the coffee cups and the table have been noted, as well as your concerns about the air conditioning unit and lift maintenance. We understand that noise can be disruptive, and we appreciate your candid remarks about the light rail. Our location is indeed convenient, but we acknowledge its potential drawbacks. Your insights are invaluable, and we will take them into consideration as we continually seek to improve our facilities and services. We regret that your experience was not to your satisfaction and appreciate your feedback. Thank you for your understanding, and we hope you might reconsider staying with us in the future. Best regards, Mantra Sydney Central

Customer review rating 2.0/5

Wanda P. Couples - Confirmed reviews ALL

Room was large. Toilet roll holder broken. Unaware that room was not going to be cleaned throughout our stay

Dear Wanda P., Thank you for your feedback. We are pleased to hear that you appreciated our location and room size. However, we regret that you encountered a broken toilet roll holder and were not informed about our housekeeping policy during your stay. Goodbye, Mantra Sydney Central

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