Pullman Sydney Hyde Park

Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.1/5 150 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Executive level accommodation on high floors.

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Hotel location

Pullman Sydney Hyde Park

36 College Street
2000 SYDNEY
Australia

  • MUSEUM STATION:  CITY CIRCUIT

  • By plane

    SYDNEY At 12km / 7.46 miles

GPS:-33.876042, 151.212419

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Elegantly presented and luxuriously appointed, guest rooms at Pullman Sydney Hyde Park provide a perfectly private, spacious retreat for both business and leisure travellers. Guests looking for hotels in Sydney can choose from a range of accommodation sty les at this impressive central Sydney hotel, with Executive, Premier and Superior options available. Each room features stylish décor, a marble bathroom, a work desk, broadband Internet access, a mini fridge, an iPod docking station and a flat-screen TV.

Our guest reviews

Our guest reviews for
Pullman Sydney Hyde Park

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  150 reviews

TripAdvisor Rating  4.0/5  2,835 reviews

Great location

Customer review rating 5.0/5

Julie Solo - Confirmed reviews ALL

Great location, very quite room and comfortable bed

Comfortable Room but Poor Service

Customer review rating 2.5/5

Jn Business - Confirmed reviews ALL

I stayed at the Pullman for business for one night on Monday evening. I stay in Sydney each week for my work and I have made reservations at various Accor hotels to try a different one each week. As a guest who checked in late, stayed only one night and did not eat at the hotel my interactions with your team were minimal but the service I experienced in my time the Pullman this week was less than average, especially when compared with the Novotel where I stayed twice the prior week. The room was clean and the bed comfortable but the service at the hotel left a lot to be desired. I will explain in more detail in the survey. Further to this, when I checked in I was told that my room had been upgraded but I could not tell what was any better about the room that I had compared to the one I had booked. One more point, the room I stayed in which had two beds had a full length mirror on the wardrobe door but one of the beds was so close to the wardrobe that it was impossible to access the mirror therefore the room may as well not have had a full length mirror at all.

Well presented hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Relaxing

Always welcoming and comfortable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great service. Friendly staff. Paul the bar keeper is a superstar.

Always stay as preferred location, service and familiarity all good

Customer review rating 4.0/5

Mark M. Business - Confirmed reviews ALL

Been a few years since being a very frequent guest - standards seem to be still high and was happy with my stay again -team recognised my now GOLD membership and subsequently provided water and sweets which was a nice touch when staying - thank you

Upper floor great views

Customer review rating 4.5/5

Ad Friends - Confirmed reviews ALL

So good to return to Sydney and have a glorious view of Hyde Park . The hotel was very central to the CBD & transport. Checking in was very easy and the candy bar a plus after a day sightseeing. The breakfast buffet was the usual fare but evening meals were disappointing. We were told tapas were available but this might have stretched the definition of tapas. Our check out was marred by computer glitches and took almost 30 mins. I am not blaming any staff as everyone appeared to try their best.

Unexpected stay

Customer review rating 4.5/5

Janet R. Couples - Confirmed reviews ALL

We locked ourselves out of our flat on Sunday- luckily had an accor card and a nsw voucher so went back to your hotel knowing we would be comfortable. Was able to check in earlier at 1:30 & had a lovely view of the park.

Good location & nice room

Customer review rating 3.5/5

Annie Business - Confirmed reviews ALL

I had originally booked an air bnb to stay at in the next door building which was all kinds of wrong & incorrect compared to the listing. I called up the hotel from the Airbnb and there was a room available and I happily booked. I was there for business, the internet is high speed, the room service was great and efficient and the facilities are wonderful. I loved the view over Hyde park, and panoramic views from the top floor. I reported a few issues to front desk that my shower leaked all over the floor so you needed 3 or 4 towels for a dry bathroom. I’d also have preferred if basic cutlery were in the room so you have the option of take away. A plate & bowl would be nice too.

Good stay

Customer review rating 4.5/5

R Solo - Confirmed reviews ALL

Stayed for 1 night only following 5 day work stay in another hotel in Sydney

Mouldy bathroom

Customer review rating 0.5/5

Bernard H. Couples - Confirmed reviews ALL

For $360 a night it is totally unacceptable to have a bathroom with mould all over the cornice. I showed the receptionist, who offered to move rooms, but by that stage, it was too late as I was headed out to dinner for the evening. Won’t be staying here again.

Great Location

Customer review rating 5.0/5

Chris N. Business - Confirmed reviews ALL

Staff very friendly and with great manners

Great staff and restaurant.

Customer review rating 5.0/5

Lorna P. Couples - Confirmed reviews ALL

Had really nice meals at restaurant. Great staff. Thank you Paul!

Well located

Customer review rating 5.0/5

Shirley S. Solo - Confirmed reviews ALL

Pleasant stay

Good location but need renovation

Customer review rating 3.0/5

Gl Couples - Confirmed reviews ALL

The location of the hotel is perfect close to attractions and surrey /Darlinghurst. very convenient. But this hotel is outdated, it needs significant renovation, as well as better cleaning service.

Fantastic property and experience

TripAdvisor rating 5.0/5

Culture29699149983 TripAdvisor review

After being displaced during our first night in Sydney due to a "police incident" at our existing hotel, we had to make the last minute decision to find alternate accommodation close by at 12am without our belongings. The staff at the Pullman were very empathetic and considerate, going out of their way to find us a room for the night, even getting extra ammenities for us since we didn't have our belongings, including phone chargers. The room was very spacious and very clean, with the bedding and provided ammenities being fantastic. Bathroom was also nice; very large and clean. We were so impressed with the service and experience that we cancelled our remaining hotel booking and rebooked at the Pullman for another night. Staff were so polite and nice, even going out of their way to help and ensure our stay in Sydney was improved. Will definitely recommend this property to others staying in Sydney!

Happy phantom goers

TripAdvisor rating 4.0/5

t0rchw00d TripAdvisor review

The Staff at the Pullman from the reception to room service to housekeeping, were all extremely helpful, polite & friendly. Thank you all for making our stay so enjoyable & we hope to stay at the Pullman in the future.

Very convenient hotel

TripAdvisor rating 5.0/5

Stella T TripAdvisor review

Enjoyed good food, great views and close to many points of interest. Most impressed with kind young man who found my telephone wallet, with drivers license, credit cards, other important cards and cash, I realised I had left it behind and called the hotel, he checked the room to no avail, but when a red telephone case turned up in the dining room, he called me and agreed to post it to me, it arrived this morning intact, very relieved, replacing all those cards is a nightmare as I have found in the past when my purse was stolen in Paris.

Excellent except 1 small fact

TripAdvisor rating 4.0/5

Youngy2 TripAdvisor review

A short trip to Sydney to catch up with friends and everything about the place is top notch, service, food etc. Just concerning when you enter your room and beautifully cleaned, very large space and then you open the fridge to find someone else's half eaten Choc Mudcake from Woolworths and I assume their left over beers, while tempting it would seem for a late night indulge, in the current COVID world - no thanks! My concerning being, if the house keeping team, cant check the fridge, what else did not get the 100% clean treatment? However outside of this very small point, everything about the Pullman Hyde Park is what you would expect from a hotel in it's location and rating. Would stay again for sure! Bring my own mudcake though.:)

Great location.

TripAdvisor rating 4.0/5

John W TripAdvisor review

Great location, helpful friendly Staff, room good size, good food and service restaurants. Hotel does need a make over paint coming off the walls etc and some furniture needs updating. Gym needs some heavier free weights. Platinum Accor holders should get more then just two welcome drinks when there staying for 2weeks

Lovely hotel in great location

TripAdvisor rating 5.0/5

alexvgreen123 TripAdvisor review

The Pullman Hyde Park was a lovely surprise. We stayed there for a brief city escape and really enjoyed our stay. The room was great and the location fantastic - with brilliant views of Hyde Park and five minutes walk from the Australian museum. Only downside was that we couldn’t use the rooftop pool because the weather was so miserable

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