Been a few years since being a very frequent guest - standards seem to be still high and was happy with my stay again -team recognised my now GOLD membership and subsequently provided water and sweets which was a nice touch when staying - thank you

So good to return to Sydney and have a glorious view of Hyde Park . The hotel was very central to the CBD & transport. Checking in was very easy and the candy bar a plus after a day sightseeing. The breakfast buffet was the usual fare but evening meals were disappointing. We were told tapas were available but this might have stretched the definition of tapas. Our check out was marred by computer glitches and took almost 30 mins. I am not blaming any staff as everyone appeared to try their best.

We locked ourselves out of our flat on Sunday- luckily had an accor card and a nsw voucher so went back to your hotel knowing we would be comfortable. Was able to check in earlier at 1:30 & had a lovely view of the park.

I had originally booked an air bnb to stay at in the next door building which was all kinds of wrong & incorrect compared to the listing. I called up the hotel from the Airbnb and there was a room available and I happily booked. I was there for business, the internet is high speed, the room service was great and efficient and the facilities are wonderful. I loved the view over Hyde park, and panoramic views from the top floor. I reported a few issues to front desk that my shower leaked all over the floor so you needed 3 or 4 towels for a dry bathroom. I’d also have preferred if basic cutlery were in the room so you have the option of take away. A plate & bowl would be nice too.

Stayed for 1 night only following 5 day work stay in another hotel in Sydney

For $360 a night it is totally unacceptable to have a bathroom with mould all over the cornice. I showed the receptionist, who offered to move rooms, but by that stage, it was too late as I was headed out to dinner for the evening. Won’t be staying here again.

Staff very friendly and with great manners

Had really nice meals at restaurant. Great staff. Thank you Paul!

Pleasant stay

After being displaced during our first night in Sydney due to a "police incident" at our existing hotel, we had to make the last minute decision to find alternate accommodation close by at 12am without our belongings. The staff at the Pullman were very empathetic and considerate, going out of their way to find us a room for the night, even getting extra ammenities for us since we didn't have our belongings, including phone chargers. The room was very spacious and very clean, with the bedding and provided ammenities being fantastic. Bathroom was also nice; very large and clean. We were so impressed with the service and experience that we cancelled our remaining hotel booking and rebooked at the Pullman for another night. Staff were so polite and nice, even going out of their way to help and ensure our stay in Sydney was improved. Will definitely recommend this property to others staying in Sydney!

The Staff at the Pullman from the reception to room service to housekeeping, were all extremely helpful, polite & friendly. Thank you all for making our stay so enjoyable & we hope to stay at the Pullman in the future.

Enjoyed good food, great views and close to many points of interest. Most impressed with kind young man who found my telephone wallet, with drivers license, credit cards, other important cards and cash, I realised I had left it behind and called the hotel, he checked the room to no avail, but when a red telephone case turned up in the dining room, he called me and agreed to post it to me, it arrived this morning intact, very relieved, replacing all those cards is a nightmare as I have found in the past when my purse was stolen in Paris.

A short trip to Sydney to catch up with friends and everything about the place is top notch, service, food etc. Just concerning when you enter your room and beautifully cleaned, very large space and then you open the fridge to find someone else's half eaten Choc Mudcake from Woolworths and I assume their left over beers, while tempting it would seem for a late night indulge, in the current COVID world - no thanks! My concerning being, if the house keeping team, cant check the fridge, what else did not get the 100% clean treatment? However outside of this very small point, everything about the Pullman Hyde Park is what you would expect from a hotel in it's location and rating. Would stay again for sure! Bring my own mudcake though.:)

Great location, helpful friendly Staff, room good size, good food and service restaurants. Hotel does need a make over paint coming off the walls etc and some furniture needs updating. Gym needs some heavier free weights. Platinum Accor holders should get more then just two welcome drinks when there staying for 2weeks

The Pullman Hyde Park was a lovely surprise. We stayed there for a brief city escape and really enjoyed our stay. The room was great and the location fantastic - with brilliant views of Hyde Park and five minutes walk from the Australian museum. Only downside was that we couldn’t use the rooftop pool because the weather was so miserable