Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.1/5 3,466 reviews

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Pullman Sydney Hyde Park - Image 1
Pullman Sydney Hyde Park - Image 2
Pullman Sydney Hyde Park - Image 3
Pullman Sydney Hyde Park - Image 4
36 College Street, 2010 Darlinghurst, Australia

Description

Hotel extras

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 10 flexible meeting spaces

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room, 2 Double Beds, Hyde Park View

Photo out of - Classic room, 2 Double Beds, Hyde Park View

Overlooking Hyde Park, 32 m² large marble bathroom, flat screen TV, mini fridge, tea & coffee making facilities. Maximum of 4 guests in this non-smoking room. No rollaway beds allowed. Layout, furnishing & view may differ slightly from the photos.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 4 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Overlooking Hyde Park, this 32 m² non-smoking room features a marble bathroom, flat-screen TV, mini fridge, and tea & coffee facilities. Max 2 guests. Layout, furnishings and views may vary. Accessible bathrooms subject to availability.

  • Views:

    Park view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Overlooking Hyde Park, 32 m², large marble bathroom, flat screen TV, mini fridge, tea & coffee making facilities. Maximum of 4 guests in this non-smoking room. No rollaway beds allowed. Layout, furnishing & view may differ slightly from the photos.

  • Views:

    Park view

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Newly refurbished rooms with lux styling located on levels 18-20 with sweeping East Bay views. Includes Nespresso machine, 49'' TV with mirroring capability, docking station & pillow menu. Layout, furnishing & view may differ slightly from the photos.

  • Views:

    Historic side view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Refurbished rooms with cosmopolitan styling located on higher floors with Hyde Park, Bay or East Sydney views. Layout, furnishing & view may differ slightly from the photos.

  • Views:

    City View or Historic side view or Park view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Suite

Park Suite

Photo out of - Park Suite

Designed by Coco Republic, our Park Suite includes a 55" Smart HDTV with complimentary Wi-Fi, Nespresso Latissima coffee maker, toaster, kettle, plush king bed & more.

  • Views:

    City View or Park view

Max. number of persons
2
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Pullman Sydney Hyde Park

36 College Street
2010 Darlinghurst
Australia

GPS:-33.876042, 151.212419

Telephone
Fax +61 2 9361 8599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 241 rooms
  • 6 rooms for people with reduced mobility
  • 241 non-smoking rooms
  • 23 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Indonesian
  • Korean
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Business

11 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Rooftop Pool

  • Outside
  • On site

Gymnasium

  • On site
  • Sauna room

Sauna

  • On site
  • On site
  • Indoor parking
  • Private
  • 98 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.4 ft

  • Parking pricing: 38.36 € 62 AUD Per day
  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

WINDOWS RESTAURANT

Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Meals by the swimming Pool

Payment

  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Experience an unparalleled buffet breakfast experience with stunning views of Hyde Park at Windows on the Park Restaurant. We also offer our space for private functions.

Eat, drink, meet at the quintessentially Sydney 36 Bar. Located on the ground floor of Pullman Sydney Hyde Park, overlooking Hyde Park, 36 Bar is a true reflection of modern Australian dining and hospitality.

Enjoy a few laps in the heated rooftop pool, or take care of some business that won't wait. But don't forget to glance up at the skyline as the sun sets over Sydney.

Retreat to the rooftop recreation deck to recharge. This haven for physical fitness and well-being at Pullman Sydney Hyde Park includes a swimming pool, spa and fitness centre.

With the beautiful backdrop of Hyde Park, Pullman Sydney Hyde Park offers the perfect setting for all Sydney weddings. This excellent Sydney hotel features a superb range of accommodation, leisure facilities and event space for weddings of all sizes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,466 reviews

Customer review rating 4.5/5

Jackie W. Couples - Confirmed reviews ALL

Dear Jackie W., Thank you for your positive feedback regarding our friendly staff, clean accommodations, and prime location. We are delighted to hear that you enjoyed your stay and appreciate your kind words. Goodbye, Pullman Sydney Hyde Park

Customer review rating 4.0/5

Joanne J. Solo - Confirmed reviews ALL

Dear Joanne J., Thank you for taking the time to share your experience at Pullman Sydney Hyde Park. We are pleased to hear that you enjoyed our great location, generous room size, and the comfort of your stay. It is always gratifying to know that our team made a positive impression with their welcoming and friendly service. We appreciate your feedback regarding the condition of the hotel and your suggestions for renovations. Your insights are invaluable as we continually assess our facilities to enhance our guests' experiences. We also acknowledge your comments about the buffet breakfast and the pool area. We strive to provide quality offerings and will take your feedback into consideration. We hope to welcome you back in the future, and we appreciate your understanding regarding the aspects of our establishment you mentioned. Best regards, Pullman Sydney Hyde Park

Customer review rating 0.5/5

David L. Couples - Confirmed reviews ALL

Dear David L., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced with the air conditioning and the lack of an exhaust fan in the bathroom. Your comments are invaluable, and I assure you that we take such matters seriously. We appreciate your understanding as we work to enhance our guest experience. Kind regards, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 3.0/5

Danielle M. Couples - Confirmed reviews ALL

Dear Danielle M., Thank you for sharing your feedback regarding your recent stay at Pullman Sydney Hyde Park. I regret to hear about the challenges you encountered with our room service and the communication issues with our reception team. Your experience is important to us, and I appreciate you bringing these matters to our attention. I understand that clear instructions for using the phone system are essential, and I will ensure that your comments regarding the pillow menu and its ordering process are reviewed for future improvement. Additionally, I am sorry to learn that the service you received at the downstairs bar did not meet the high standards we strive to uphold. We value your loyalty as a returning guest and are truly sorry that this visit did not meet your expectations. Thank you once again for your insights; they are invaluable as we work to enhance our guest experience. Goodbye, Pullman Sydney Hyde Park

Customer review rating 3.5/5

H. H. Couples - Confirmed reviews ALL

Dear H. Hendry, Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about the hotel's condition and appreciate your perspective. Your comments regarding the appearance and amenities will be taken into consideration as we continually evaluate our offerings. Best regards, Pullman Sydney Hyde Park

Dear Jackie W., Thank you for your positive feedback regarding our friendly staff, clean accommodations, and prime location. We are delighted to hear that you enjoyed your stay and appreciate your kind words. Goodbye, Pullman Sydney Hyde Park

Customer review rating 4.0/5

Joanne J. Solo - Confirmed reviews ALL

Booked a room with 2 dbl beds which was requested, room was very generous in size. Great views of the city. Location is excellent, in a very popular area. Staff were very welcoming and friendly. Overall the hotel is an older hotel/Pullman and definitely overdue for a renovation/upgrade. Due to the location, which would be one of the best areas, I hope the hotel is being considered for some serious upgrades. Of all the Pullmans, this one would be of an “older style.” Buffet breakfast busy, but it was a weekend. Personally, if you’re paying for breakfast, can’t justify the cost, and it was was ok. The location of the self serve coffee machine, a serious WHS issue, needs to be relocated. Don’t expect a big pool area, it’s quite small, no sun lounges, few oversized chairs. Great views from the pool area. Nice bar area, recommend the cauliflower bites with the local tap beer! I would consider staying there again but don’t expect something with high expectations.

Dear Joanne J., Thank you for taking the time to share your experience at Pullman Sydney Hyde Park. We are pleased to hear that you enjoyed our great location, generous room size, and the comfort of your stay. It is always gratifying to know that our team made a positive impression with their welcoming and friendly service. We appreciate your feedback regarding the condition of the hotel and your suggestions for renovations. Your insights are invaluable as we continually assess our facilities to enhance our guests' experiences. We also acknowledge your comments about the buffet breakfast and the pool area. We strive to provide quality offerings and will take your feedback into consideration. We hope to welcome you back in the future, and we appreciate your understanding regarding the aspects of our establishment you mentioned. Best regards, Pullman Sydney Hyde Park

Customer review rating 0.5/5

David L. Couples - Confirmed reviews ALL

It was a warm day but even after dark the room never got below 23° even with the ac set at 18° all day, it got to the point that it was cooler out on the balcony than what it was in the room making it hard to sleep and the bathroom didn’t have an exhaust fan so the whole room smelt damp.

Dear David L., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced with the air conditioning and the lack of an exhaust fan in the bathroom. Your comments are invaluable, and I assure you that we take such matters seriously. We appreciate your understanding as we work to enhance our guest experience. Kind regards, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 3.0/5

Danielle M. Couples - Confirmed reviews ALL

I wax disappointed in the lack of room service. I could not get ahold of reception from the room phone and when I did walk done at 10:30pm I was told I should have pressed 9 on the phone ( no where does it say this) when I did go back up and press 9 it was a recorded message and was told to leave a voice message which I did however was never answered. So the service in room was terrible. The pillow menu does not have any information on how to order this could be amended. I didn’t find the staff in the downstairs bar very friendly when redeeming my free drink. I stay at Pullman Hyde park at least one at year and I was disappointed this stay.

Dear Danielle M., Thank you for sharing your feedback regarding your recent stay at Pullman Sydney Hyde Park. I regret to hear about the challenges you encountered with our room service and the communication issues with our reception team. Your experience is important to us, and I appreciate you bringing these matters to our attention. I understand that clear instructions for using the phone system are essential, and I will ensure that your comments regarding the pillow menu and its ordering process are reviewed for future improvement. Additionally, I am sorry to learn that the service you received at the downstairs bar did not meet the high standards we strive to uphold. We value your loyalty as a returning guest and are truly sorry that this visit did not meet your expectations. Thank you once again for your insights; they are invaluable as we work to enhance our guest experience. Goodbye, Pullman Sydney Hyde Park

Customer review rating 3.5/5

H. H. Couples - Confirmed reviews ALL

Pullman known as five star hotel, but pullman Sydney hyde park doesn’t look like five star it more like 3,5 star hotel. Look old and need to upgrade.

Dear H. Hendry, Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about the hotel's condition and appreciate your perspective. Your comments regarding the appearance and amenities will be taken into consideration as we continually evaluate our offerings. Best regards, Pullman Sydney Hyde Park

Customer review rating 4.0/5

Marc T. Couples - Confirmed reviews ALL

We had a very pleasant stay.

Dear Marc T., Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our accommodations comfortable and spacious. Your feedback is greatly appreciated and motivates our team to continue providing exceptional service. Best regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Alexander L. Solo - Confirmed reviews ALL

Commercial private Tour Agency

Dear Alexander L., Thank you for your kind words regarding our service. We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Bryan D. Business - Confirmed reviews ALL

The check on staff were always eager to help

Dear Bryan D., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our accommodations comfortable and our staff eager to assist you. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

David V. Couples - Confirmed reviews ALL

Great room good views lovely staff will definitely be back

Dear David V., Thank you for your kind words about your recent stay with us. We are pleased to hear that you enjoyed our convenient location, comfortable accommodations, and the service from our staff. We look forward to welcoming you back in the future. Best regards, Pullman Sydney Hyde Park

Customer review rating 4.5/5

Nadia H. Business - Confirmed reviews ALL

The location was amazing and the service even better. The room was very clean and had everything I wanted & needed.

Dear Nadia H., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and received exceptional service. It is also rewarding to know that your room met your expectations for cleanliness and amenities. Goodbye, Pullman Sydney Hyde Park

Customer review rating 3.5/5

Catherine J. Couples - Confirmed reviews ALL

Lovely Dinner great service also

Dear Catherine J., Thank you for your feedback regarding your recent stay. I regret to hear about the confusion regarding your discount and the dining experience. Your comments on our staff's demeanor will be taken seriously as we strive for excellence in service. We appreciate your kind words about dinner. Regards, Pullman Sydney Hyde Park

Customer review rating 3.0/5

Hernan H. Couples - Confirmed reviews ALL

For a 5 star hotel, aside from location to a beautiful corner of Hyde Park, it was very disappointing.

Dear Guest, Thank you for sharing your feedback regarding your recent experience. We regret that your stay did not meet your expectations, particularly in relation to value. Your comments regarding our location are appreciated and we will consider your insights for future improvements. We do hope to have the opportunity to welcome you back for an enhanced stay. Best Regards, Pullman Sydney Hyde Park.

Customer review rating 5.0/5

Tuyet L. Solo - Confirmed reviews ALL

Very friendly. Love to stay here again

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your recent stay and look forward to welcoming you back. Best regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Alexander G. Business - Confirmed reviews ALL

Awesome staff - the gentleman (assistant manager?) who checked me in after a late flight was efficient and friendly and found me a shaving kit for an early meeting the next morning.

Dear Alexander G., Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you found the bed to be exceptionally comfortable and that our staff provided you with friendly and efficient service. Your feedback about our team, especially the assistance you received during check-in, is greatly appreciated. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 3.5/5

Stephane M. G. Business - Confirmed reviews ALL

As usual very good experience, I was just really desapointed by the breakfast commercial policy which excludes now the barista coffee even when you have the breasfast included in the room price.

Dear Stephane M. G., Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location. However, I regret that our breakfast policy did not meet your expectations. Your insights will be considered as we continually strive to enhance our guest experience. Best regards, Pullman Sydney Hyde Park.

Customer review rating 5.0/5

Dean R. A. Friends - Confirmed reviews ALL

We have had a really good experience with the staff at Pullman, they were so accomodating i.e early check in & late check out. Also good location, the hotel was slightly old but otherwise a very pleasant stay.

Dear Guest, Thank you for your kind words regarding our team and your recent stay with us. We appreciate your feedback about the hotel and will take it into consideration as we continually strive to enhance our guests' experiences. We hope to welcome you back to Pullman soon! Best Regards, Pullman Sydney Hyde Park

Customer review rating 4.5/5

Jean W. D. Couples - Confirmed reviews ALL

This was our first stay with you and we were not disappointed. Very friendly staff, great dining experience and we will definitely visit again.

Dear Jean W. D., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay, appreciated our friendly staff, and had a great dining experience. We look forward to welcoming you back in the future. Best regards, Pullman Sydney Hyde Park

Customer review rating 3.0/5

Peter C. Couples - Confirmed reviews ALL

Excellent arrival space and staff, restaurant feels a bit dated. Rooms were massively outdated and in dire need of maintenance.

Dear Peter C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the service provided by our staff. However, we acknowledge your concerns about the room maintenance and the restaurant's ambiance. Your comments will be taken into consideration for future improvements. Best regards, Pullman Sydney Hyde Park

Customer review rating 3.5/5

Richard K. Couples - Confirmed reviews ALL

Great service, great location, partner found the bed quite uncomfortable

Dear Richard K., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location and service. However, we regret that the bed did not meet your expectations. Your comments are appreciated and will be shared with our team for future improvements. Goodbye, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Victoria E. Families - Confirmed reviews ALL

wonderful hotel and staff were amazing and made my 15 year olds birthday very special

Dear Victoria E., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and the views, as well as the exceptional service provided by our staff. It is wonderful to know that we could help make your child's birthday special. Best regards, Pullman Sydney Hyde Park

Other web-users rate our hotel

  • 1,759 reviews 9.5/10 Location
  • 2,492 reviews 6.7/10 Room
  • 2,055 reviews 7.9/10 Service
  • 68 reviews 5.2/10 WiFi
  • 1,115 reviews 3.2/10 Amenities
  • 820 reviews 4.5/10 Cleanliness
  • 766 reviews 3.9/10 Vibe
  • 593 reviews 7.2/10 Breakfast

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