Pullman Sydney Hyde Park Hotel 5 stars

Friendly staff and very accommodating. The venue is nice and the function room was the perfect size for our organisation.

The hotel was lovely, the room a good size, the staff were kind and the amenities great. Breakfast buffet was a good range of foods.

Stayed at the hotel with friends as we we flew up from Melbourne for the two U2 concerts at the SCG. Easy check in, warm and friendly staff and comfy beds!!

We have always experienced great service with pullman hotels and resorts and Sydney Hyde Park was no exception. The rooms were spacious and clean. The bedding was so comfy and we slept like babies. Our only disappoint was we wish the windows had been clean as the view out to Hyde park was incredible.

We stayed here for seven nights during out stay. Our room was clean, neat and spacious. The staff kept the room made up and clean. The rooms are up-to-date. All staff members were outstanding and professional. A standout amongst the staff was Mr. Pol. He was a delight to talk with. He was very professional and friendly. He made our stay extra pleasant during the evenings in the executive lounge.

Great service, friendly welcoming staff, clean room

Enjoyed our short stay, very comfortable, lovely service

No doubt that the room and place was great. However, there are some points I that I didn’t quite like. - I requested for a universal adapter. It took an hour or so before someone hand it over. I had to call again in between to follow up. - When I saw your “pillow menu” I got so so so excited! And so, I called the general service to ask if I could have the 2 luxe pillow. But it never came. I didn’t bother calling back. Felt upset, I thought that pullman’s pillow menu is something so unique that staff must be attentive. - last and by far strangest feeling I’ve had in any of my hotel experience... was when SOMEONE opened my room and about to come in! No knock at all! I was in the bathroom, preparing for my event (no clothes on) when I heard that there’s someone trying to open the door (probably inserting the door card). that time, I instantly felt scared and nervous. I tried to see it through the door peephole but I am quite small to see who’s outside. I immediately grab my bathrobe and stopped her from completely opening the door. I asked why she is opening the door and her response was “room service” ?? I mean, there’s nothing wrong with room service of course. But she shouldn’t do that. What if I didn’t heard her coming? And I’m naked or doing private stuff? I hope this can be addressed. After that incident, I didn’t feel comfortable anymore. On the other hand, the old lady on the cafe 36 is very nice also the receptionist when I checked out.

I would stay again but would go somewhere else for a meal.

We had a very good overnight stay. The room was very comfortable, the staff were very friendly and helpful. We had a lovely meal in the restaurant downstairs. We would stay here again.

Staff was friendly. The air con didn’t work very well - felt hot & then cold. The shower mixer didn’t work - the shower head wouldn’t stay up. Curtains were broken & ratty. Lifts were slow & card passes didn’t work efficiently. It’s not good to wait 15 minutes for a lift.

The hotel is perfect to kick start our 8 wks family trip. Everything was so smooth and easy from the moment we check in through to buffet breakfast before catching our flight out. Twin bedroom is spacious ( rare for alot 5star hotels) for all 4 of us, comfy beds, clean and convenient location to a lot of attraction and transport.

Exec club is a good option

I really enjoyed the hotel, the room was spacious and modern and the view was great. Front desk staff was very prompt and attentive. It was great having access to the executive lounge, my only recommendation would be a bit more variety.

Bed is very comfortable. Staff are very pleasant. The check-in and check-out was very quick considering there were 50 people checking in at the same time