Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.1/5 3,463 reviews

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Description

Hotel extras

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 10 flexible meeting spaces

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Our accommodation(s)

Book this hotel
Room 1

Overlooking Hyde Park, 32 m² large marble bathroom, flat screen TV, mini fridge, tea & coffee making facilities. Maximum of 4 guests in this non-smoking room. No rollaway beds allowed. Layout, furnishing & view may differ slightly from the photos.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 4 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Double bed(s)

Overlooking Hyde Park, this 32 m² non-smoking room features a marble bathroom, flat-screen TV, mini fridge, and tea & coffee facilities. Max 2 guests. Layout, furnishings and views may vary. Accessible bathrooms subject to availability.

  • Views:

    Park view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Overlooking Hyde Park, 32 m², large marble bathroom, flat screen TV, mini fridge, tea & coffee making facilities. Maximum of 4 guests in this non-smoking room. No rollaway beds allowed. Layout, furnishing & view may differ slightly from the photos.

  • Views:

    Park view

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Newly refurbished rooms with lux styling located on levels 18-20 with sweeping East Bay views. Includes Nespresso machine, 49'' TV with mirroring capability, docking station & pillow menu. Layout, furnishing & view may differ slightly from the photos.

  • Views:

    Historic side view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Refurbished rooms with cosmopolitan styling located on higher floors with Hyde Park, Bay or East Sydney views. Layout, furnishing & view may differ slightly from the photos.

  • Views:

    City View or Historic side view or Park view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Suite

Park Suite

Designed by Coco Republic, our Park Suite includes a 55" Smart HDTV with complimentary Wi-Fi, Nespresso Latissima coffee maker, toaster, kettle, plush king bed & more.

  • Views:

    City View or Park view

Max. number of persons
2
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Hotel location

Pullman Sydney Hyde Park

36 College Street
2010 Darlinghurst
Australia

GPS:-33.876042, 151.212419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 241 rooms
  • 6 rooms for people with reduced mobility
  • 241 non-smoking rooms
  • 23 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Indonesian
  • Korean
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Business

11 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Rooftop Pool

  • Outside
  • On site

Gymnasium

  • On site
  • Sauna room

Sauna

  • On site
  • On site
  • Indoor parking
  • Private
  • 98 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.4 ft
  • Parking pricing: 38.40 € 62 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

Experience an unparalleled buffet breakfast experience with stunning views of Hyde Park at Windows on the Park Restaurant. We also offer our space for private functions.

Eat, drink, meet at the quintessentially Sydney 36 Bar. Located on the ground floor of Pullman Sydney Hyde Park, overlooking Hyde Park, 36 Bar is a true reflection of modern Australian dining and hospitality.

Enjoy a few laps in the heated rooftop pool, or take care of some business that won't wait. But don't forget to glance up at the skyline as the sun sets over Sydney.

Retreat to the rooftop recreation deck to recharge. This haven for physical fitness and well-being at Pullman Sydney Hyde Park includes a swimming pool, spa and fitness centre.

With the beautiful backdrop of Hyde Park, Pullman Sydney Hyde Park offers the perfect setting for all Sydney weddings. This excellent Sydney hotel features a superb range of accommodation, leisure facilities and event space for weddings of all sizes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,463 reviews

Customer review rating 5.0/5

Daniel H. Friends - Confirmed reviews ALL

Dear Daniel H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found great value and service during your brief night away with friends. It is always our pleasure to accommodate our guests' needs, including date changes. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.5/5

Darren B. Business - Confirmed reviews ALL

Dear Darren B., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our staff welcoming and that you enjoyed the breakfast and convenient location. We appreciate your comments about the room's decor and will take your input into consideration as we continuously strive to enhance our guest experience. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 3.0/5

Sophia S. Couples - Confirmed reviews ALL

Dear Sophia S., Thank you for sharing your experience regarding your recent stay with us at Pullman Sydney Hyde Park. We are pleased to hear that you found our location convenient and our staff accommodating. However, we acknowledge your feedback regarding the room's condition. Your comments are invaluable as we continuously strive to enhance our guest experience and ensure a modern and comfortable environment for all. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Linda K. Couples - Confirmed reviews ALL

Dear Linda K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, spacious accommodations, and comfortable bedding. It is always our aim to provide the best experience for our guests. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 3.0/5

Graham H. Business - Confirmed reviews ALL

Dear Graham H., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found your bed and room comfortable, and that the check-in process was efficient. I regret that you experienced issues with the shower head and understand the frustration regarding the receipt. Please be assured that we will review our processes to ensure a more streamlined communication in the future. Sincerely, Pullman Sydney Hyde Park Guest Relations Team

Dear Daniel H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found great value and service during your brief night away with friends. It is always our pleasure to accommodate our guests' needs, including date changes. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.5/5

Darren B. Business - Confirmed reviews ALL

Greeting was very friendly and welcoming. The room was good, but a bit dated. The breakfast was great and plentiful. For me the location was good as it was easy to catch public transportation to where I needed to go.

Dear Darren B., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our staff welcoming and that you enjoyed the breakfast and convenient location. We appreciate your comments about the room's decor and will take your input into consideration as we continuously strive to enhance our guest experience. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 3.0/5

Sophia S. Couples - Confirmed reviews ALL

We had a good stay the the Hyde Park Pullman, staff were very nice and helpful, bed was comfortable and clean, however the rooms were very outdated and old.

Dear Sophia S., Thank you for sharing your experience regarding your recent stay with us at Pullman Sydney Hyde Park. We are pleased to hear that you found our location convenient and our staff accommodating. However, we acknowledge your feedback regarding the room's condition. Your comments are invaluable as we continuously strive to enhance our guest experience and ensure a modern and comfortable environment for all. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Linda K. Couples - Confirmed reviews ALL

Had the best stay with this Hotel

Dear Linda K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, spacious accommodations, and comfortable bedding. It is always our aim to provide the best experience for our guests. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 3.0/5

Graham H. Business - Confirmed reviews ALL

Check in was easy however I did ask for the receipt to be emailed to me. Nice room except the shower head which I had to hold, I reported it when I left. What I am most frustrated about is the survey has been so quick to come but it looks like I am going to have to call for the receipt.

Dear Graham H., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found your bed and room comfortable, and that the check-in process was efficient. I regret that you experienced issues with the shower head and understand the frustration regarding the receipt. Please be assured that we will review our processes to ensure a more streamlined communication in the future. Sincerely, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.5/5

Eugene N. Business - Confirmed reviews ALL

Nice comfortable room. Nice location across from Hyde Park Staff are very accommodating

Dear Eugene N., Thank you for taking the time to share your positive experience during your recent stay with us. We are delighted to hear that you found your room comfortable and appreciated our location and the accommodating nature of our staff. Your satisfaction is our priority, and we look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Garth M. I. Friends - Confirmed reviews ALL

Great hotel, just a short walk from Oxford St

Dear Garth M. I., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our hotel to your satisfaction. Your kind words motivate us to continue providing exceptional service to all our guests. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Sidnei L. D. M. Solo - Confirmed reviews ALL

The Pullman Sydney Hide Park always delivers exceptional guest service by every single staff member. Thank you Tharini for running such a wonderful show and making sure that we all feel welcome at your property! Reason why I had to stay a second night because why one would go anywhere else when they feel right at home!

Dear Sidnei L. D. M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team, especially Tharini, contributed to making your experience memorable and welcoming. It is truly gratifying to know that you chose to extend your stay with us. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.5/5

Andrew T. Business - Confirmed reviews ALL

Fantastic room and friendly staff

Dear Andrew T., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed your room and found our staff to be friendly. Your satisfaction is our priority, and we look forward to welcoming you back soon. Sincerely, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 2.0/5

Markus W. Couples - Confirmed reviews ALL

Pullman is usually a high quality brand within the Accor group, but this one needs a lot of work. It's extremely outdated and the service is not even on the same level as a Mercure. Please improve

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 1.5/5

Mark D. S. Business - Confirmed reviews ALL

Overall, was disappointed with my three night stay. Hotel is tired and does not feel luxurious in the slightest. Some specific areas that stood out. : Gym is terrible. Limited fitness options, broken equipment (two bikes, one with a stripped thread so seat couldn’t be adjusted, the other with parts broken and laying on the ground), no hand sanitiser or wipes to clean the equipment.. Room service took over 45 mins for a club sandwich and chips. Phoned to have tray removed and was told they’d be there shortly, but tray was still there when I returned 10 hours later. Pillow options limited. A firm memory foam or a too-large euro style were the only options on the bed. Breakfast seating area felt like a basic cafe. Cutlery and napkins tucked in a black paper sleeve akin to economy class on a plane. Will do my best to avoid next time - but as this was a group booking with my org, my options were limited, unfortunately.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.5/5

Megan T. Families - Confirmed reviews ALL

I always stay here, it’s my number 1 choice in sydney

Dear Megan T., Thank you for your wonderful feedback. We are delighted to hear that Pullman Sydney Hyde Park is your preferred choice during your visits to Sydney. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon. Warm regards, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Tim B. Business - Confirmed reviews ALL

The Pullman Sydney Hyde Park is located very well for business meetings in the CBD and for leisure. I walked to Macquarie Street on a perfect Sydney spring morning, right through the centre of Hyde Park. The hotel breakfast is excellent and 36 Bar does decent light meals.

Dear Tim B., Thank you for your wonderful feedback regarding your recent stay at Pullman Sydney Hyde Park. We are delighted to hear that you enjoyed your room, bed, and dining experiences, as well as our prime location for both business and leisure activities. Your kind words about our team are greatly appreciated. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Francis M. Business - Confirmed reviews ALL

Friendly welcoming staff I don’t know his name but he was Argentinian as we spoke about that Very friendly and welcoming

Dear Francis M., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and welcoming, and we appreciate your recognition of their efforts to make your experience enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.0/5

Seong F. W. Business - Confirmed reviews ALL

Overall a good stay. The only downside is the water pressure in the shower, which was not up to the standard.

Dear Seong f. W., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you appreciated our location and had a good overall experience. Your comments about the water pressure in the shower have been noted, and we will take them into consideration for future improvements. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.5/5

Michelle Y. G. Business - Confirmed reviews ALL

The room was very comfortable with beautiful views. Location had ease of access

Dear Michelle Y. G., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our beautiful views and found your room comfortable. It is always our goal to provide a memorable experience for our guests, and we are pleased that our location contributed to your satisfaction. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 5.0/5

Steven J. Couples - Confirmed reviews ALL

The staff were fantastic, food very nice, and the bar area comfortable. The room was very spacious and comfortable.

Dear Steven J., Thank you for your kind words regarding your recent stay at Pullman Sydney Hyde Park. We are delighted to hear that you enjoyed our prime location, fantastic staff, and comfortable accommodations. It is always our goal to provide a pleasant experience for our guests, and we look forward to welcoming you back soon. Sincerely, Pullman Sydney Hyde Park Guest Relations Team

Customer review rating 4.5/5

Liam A. Couples - Confirmed reviews ALL

Had a really pleasant stay at Pullman Sydney Hyde Park. The room was fantastic—spacious, comfortable, and came with a lovely view over the park and city. The location is super convenient with plenty of great dining and food options right on the doorstep. The only minor letdown was the shower water pressure, which was on the weaker side. Overall, though, a great stay and I’d happily come back!

Dear Mr. A., Thank you for sharing your positive experience at Pullman Sydney Hyde Park. We appreciate your feedback regarding the maintenance issue. We look forward to welcoming you back in the future. Best regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Adrian L. Business - Confirmed reviews ALL

Comfortable bed and nice view. Breakfast was fuflilling and the staff were accommodating to my preferences. Thanks to the host of pullman and the Italian fella for helping me out with some Italian restaurant recommendations. Will return

Dear Mr. L., Thank you for your positive feedback and we look forward to welcoming you back in the future. Best regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Callum W. Families - Confirmed reviews ALL

Excellent service and value. Kids loved the pool.

Dear Callum W., Thank you for your kind feedback regarding your recent stay. It is wonderful to hear that you and your family enjoyed our excellent service and the pool facilities. We strive to provide a memorable experience for all our guests, and it is gratifying to know that we succeeded during your visit. We look forward to welcoming you back soon. Pullman Sydney Hyde Park Guest Relations Team

Other web-users rate our hotel

  • 1,804 reviews 9.5/10 Location
  • 2,528 reviews 6.6/10 Room
  • 2,108 reviews 7.9/10 Service
  • 71 reviews 5.2/10 WiFi
  • 1,139 reviews 3.2/10 Amenities
  • 847 reviews 4.3/10 Cleanliness
  • 795 reviews 3.9/10 Vibe
  • 594 reviews 7/10 Breakfast

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