Mercure Sydney 4 stars 
Customer review rating 4.4/5 
27,667 reviews
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Hotel extras
Walk to Central Station, Darling Harbour, Chinatown, ICC
9 flexible meeting rooms
Dine in, Platform 818 and Eve's Bar
Indoor pool, sauna and gym
517 rooms and suites
Services in the hotel and nearby
Check-in from 14h00
Check out up to 11h00
Paying
Information message
Hotel location
Mercure Sydney
818-820 George Street
New South Wales
2000
sydney
australia
Check-in from 14h00
Check out up to 11h00
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RAILWAY SQUARE : RIGHT-DOORSTEP
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GEORGE ST. : ESTATE TRAINS CENTRAL STATION
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CENTRAL STATION : RANDWICK LIGHT R CENTRAL CHALMERS STREET
- By plane
AIRPORT SYDNEY INTERNATIONAL At 7.1km / 4.41 miles - Shuttle paying
- By boat
CIRCULAR QUAY At 2.5km / 1.56 miles
- By car
BRADFIELD HIGHWAY At 5km / 3.13 miles
- By car
WESTERN DISTRIBUTOR At 2km / 1.25 miles
- By train
CENTRALSTATION At 0.6km / 0.37 miles
GPS :-33.883942, 151.20282
Our accommodations
Featuring 517 beautifully appointed guest rooms and with a wide variety of room configurations including family rooms and suites, Mercure Sydney has something for every traveller. Each room is spacious and modern, providing the ideal setting for rest and relaxation. Guests staying at this impressive Sydney hotel can enjoy a range of in-room facilities, including Smart TV with streaming capabilities, WiFi and cable Internet access, work desk, air conditioning, a European pillow menu and updated ensuite.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 13
Maximum size: 343 m²
Maximum capacity: 300 people
Maximum banquet capacity: 220 people
TripAdvisor Rating
5,659 reviews
Good as always
TripAdvisor rating 4.0/5 Rob H Business - 02/07/2020 TripAdvisor review
My wife & I stayed for 2 nights for a business trip. Whenever in Sydney for business I tend to stay at the Mercure Sydney as it is in an excellent location being close to the airport or has secure parking if I elect to drive. The staff are excellent & nothing is a problem.
A great escape
TripAdvisor rating 4.0/5 MCx111 01/07/2020 TripAdvisor review
First hotel stay since, well, you know what. The rooms were newly renovated and had everything that was needed. Most importantly, the staff were wonderful, as has been our experience previously, but with the recent shutdowns, there seemed to be that bit more. A lovely time. Thank you.
An excellent and convenient hotel to stay at
TripAdvisor rating 4.0/5 Lorraine S 10/06/2020 TripAdvisor review
My husband and I had an eight night stay at Mercure Central recently while I had surgery in Sydney. The hotel was not busy because of the virus. We booked a premium room as we were staying for a longer time. The noise from the room above was awful, banging etc and at one stage so loud and awful it forced the opening of the return air and airconditioning pipes open! The room was not as clean as it could have been, dirty greasy footprints on the tiles and even eight nights later it was still there, as was the chewing gum (?) or whatever it was on the carpet. A pity as we love this hotel and will stay here again because of the friendly staff and the convenience of location.
Exceptional staff made our stay enjoyable
Customer review rating 4.4/5
Landd Couples - 03/04/2020 Confirmed reviews ALL
We arrived at the Mercure Sydney three days after the city had been put into lockdown due to COVID-19. Unfortunately we could not use any of the restaurants or facilities outside of our room, but we'd booked a very spacious corner room with a nice view and made good use of that. It was a stressful time for the entire community, particularly staff in hospitality. Adam, a member of the concierge team, went out of his way to check our flight home was still operating, and make sure our transfer from hotel to airport took place. In fact, all the staff with whom we interacted - from a safe distance of course! - were friendly and efficient. This made a huge difference. We also appreciated the hotel revamping its room service menu, deleting the delivery charge and making the menu more appealing for guests who had no option than to be inside their rooms. A round of complimentary drinks and snacks also made us feel 'wanted'. Prior to our stay at the Mercure we'd spent three nights at a hotel close to the international cruise terminal. (Originally we were to board a cruise ship.) This hotel was almost twice the price of the Mercure. Sure, the view there was magnificent, but staff were nowhere as helpful as the Mercure Sydney. Some times a five star hotel does not offer a five star experience. We much preferred the Mercure.
Dear Lynette, We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive positive feedback from our Classic Accor Live Limitless members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Guest Experience Manager MERCURE SYDNEY _____________________________________ 818 – 820 George Street Sydney , NSW 2000 AUSTRALIA _____________________________________ T +61 (0) 2 … F +61 (0) 2 … E-mail : H2…
Good location and friendly staff
Customer review rating 4.4/5
Philip B. Families - 02/04/2020 Confirmed reviews ALL
Great hotel in a good central location. Friendly, professional staff. Great restaurant.
Dear Philip, We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Guest Experience Manager MERCURE SYDNEY _____________________________________ 818 – 820 George Street Sydney , NSW 2000 AUSTRALIA _____________________________________ T +61 (0) 2 … F +61 (0) 2 … E-mail : H2…
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