Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,936 reviews

Best price
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818-820 George Street, New South Wales, 2000 SYDNEY, Australia

Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Telephone
Fax +61 2 9217 6888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,936 reviews

TripAdvisor Rating  4.0/5  5,876 reviews

Family Fun at Mercure

TripAdvisor rating 4.0/5

TwinMumma3514 TripAdvisor review

Great location, so close to everything especially Central station. Lovely room, comfy beds, clean and tidy, great pool in the hotel. Buffet breakfast was amazing. Very pleasant stay.

Customer review rating 5.0/5

Denise M. Friends - Confirmed reviews ALL

I use this hotel for the great location, but this stay the room was fantastic for two friends to share, spacious and comfortable

Dear Denise, Thank you for your kind words regarding our location and the spaciousness of your room. We are delighted you had a comfortable stay with us. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Customer review rating 1.0/5

Nimesh J. Solo - Confirmed reviews ALL

Honestly the reservation team needs to be more polite to guests when they are talking. This hotel lacks respect to their guest. Even before I come to this hotel I had a bad interaction with the reservation team but I did not let that one thing ruined my stay. The person who checked me in was very polite and very nice. I actually can't remember her name now. She had blond/ginger hair. I really appreciate everything she did. I did encounter a few more bad interactions. Please check the logs and ask the Duty Manager Luke or Eva about it. Overall the reception was excellent. Eva made my stay better and she genuinely cares about the guest and she listened to my concerns and did her best to make me feel welcomed. Eva is empathetic, smart and a strong leader. I hope you recognize how valuable she is to the hotel. I hope everybody learn from their mistakes and make Mercure Sydney an excellent hotel. I wish everyone best of luck.

Customer review rating 5.0/5

Misty C. H. Families - Confirmed reviews ALL

All the staff were very friendly and helpful. Great rooms that were neat and tidy. So convenient having the restaurant and bar in the same building. The buffet breakfast was amazing!! The pool was lovely. We loved our stay here and would definitely love to stay again.

Customer review rating 4.5/5

Peter S. Friends - Confirmed reviews ALL

We stay here when we are in Sydney because of its location, comfortable bed in a good size room and consistently good service.

Dear Peter, Thank you for your kind words regarding our central location, comfortable accommodations, and attentive staff. We appreciate your loyalty and look forward to welcoming you back in the future. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

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Other web-users rate our hotel

  • 4,982 reviews 9.7/10 Location
  • 5,765 reviews 7.2/10 Room
  • 5,005 reviews 8.6/10 Service
  • 74 reviews 7.1/10 WiFi
  • 2,510 reviews 5.6/10 Comfort
  • 2,431 reviews 6.7/10 Cleanliness
  • 1,862 reviews 8.3/10 Breakfast
  • 631 reviews 5.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.