Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,443 reviews

Mercure Sydney - Image 1
Mercure Sydney - Image 2
Mercure Sydney - Image 3
Mercure Sydney - Image 4

Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,443 reviews

Customer review rating 4.5/5

Helen G. Couples - Confirmed reviews ALL

We only spent one night, but have stayed before and have found it an ideal place to stay. Close to Central Railway Station that is helpful when travelling from the airport making it nearly a direct link as it is only a short walk. We would happily stay again.

Dear Helen, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room. It is always a pleasure to welcome returning guests, and we look forward to hosting you again in the future. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

S. S. T. Business - Confirmed reviews ALL

Stay at Mercure Sydney was truly pleasant.. perfect location.. walking distance from Darling Harbour, practical decent size rooms.. good breakfast.. nice spread.. wow.. swimming pool on the terrace.. loved every bit of this hotel

Dear S., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed every aspect to your stay and we hope to welcome you back soon. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

Shirley P. Couples - Confirmed reviews ALL

Once again LOVED our stay at the mecure.. Staff are EXCELLENT.. always so very helpful.. The rooms are perfect .. great shower..great size .. great pillows and very comfortable bed.. and the location is PERFECT.. Cannot fault this hotel at all.. We look forward to our next stay .

Dear Shirley, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our staff, facilities and location to your satisfaction. Your kind words motivate us to continue providing excellent service. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 3.5/5

Michael C. Business - Confirmed reviews ALL

Ridiculous self check in set up creates a poor first impression. Why not provide regular soap as well as lotions in the bathroom and shower ? Those chosen lotions do not suit everyone's skin types.

Dear Michael, Thank you for sharing your feedback regarding your experience. We appreciate your comments about the self-check-in process and the amenities provided in the bathroom. Your insights are valuable as we continuously strive to enhance our guests' experiences. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 2.5/5

Loryke M. Families - Confirmed reviews ALL

Horrible smell from garbage. Aircon was faulty , turned on by itself and could not switch it off. Had to phone reception several times for someone to answer.

Dear Loryke, Thank you for your feedback. I apologize for the inconveniences you experienced during your stay. Your comments will be reviewed to enhance our services. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,834 reviews 9.7/10 Location
  • 5,270 reviews 7.4/10 Room
  • 4,829 reviews 8.7/10 Service
  • 69 reviews 6.6/10 WiFi
  • 2,208 reviews 7.3/10 Cleanliness
  • 1,930 reviews 8.4/10 Breakfast
  • 653 reviews 5.8/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney Hotels