Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,555 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,555 reviews

Customer review rating 5.0/5

Burton A. Couples - Confirmed reviews ALL

Excellent.

Dear Burton, Thank you for your positive feedback regarding our location near Central Station. We are pleased to hear you had an excellent experience during your stay. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.0/5

Valentine W. Business - Confirmed reviews ALL

I stay multiple times a year and was pleased with my experience this trip. The temporary check-in facilities while renovation is underway was also more than fine. And hats off to your forever-friendly and helpful staff. See you next time!

Dear Valentine, Thank you for your kind words and continued loyalty. We are delighted to hear that you enjoyed your recent stay and appreciated our staff's hospitality. We look forward to welcoming you back soon, and we appreciate your understanding during our lobby work. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

Jeffrey L. Couples - Confirmed reviews ALL

The Mercure exceeded our expectations for location, room and service.

Dear Jeffrey, Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, room quality, and service met your expectations. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 2.5/5

Ian W. Business - Confirmed reviews ALL

The tv would not work on one channel. There was a lot of construction in the foyer. Rubbish under the bed.

Dear Ian, Thank you for your feedback. We apologize for any inconvenience caused by the television issues, work in the lobby and cleanliness concerns. Your comments are valuable for our ongoing improvements. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.0/5

Shane B. P. Business - Confirmed reviews ALL

Two nights for work , no issues and a nice breakfast.

Dear Shane Thank you for your positive feedback. We are pleased to hear that our location and breakfast met your expectations during your stay. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,888 reviews 9.7/10 Location
  • 5,543 reviews 7.3/10 Room
  • 4,887 reviews 8.6/10 Service
  • 72 reviews 6.4/10 WiFi
  • 2,346 reviews 7/10 Cleanliness
  • 1,895 reviews 8.4/10 Breakfast
  • 1,298 reviews 4.9/10 Amenities
  • 650 reviews 5.5/10 Pool

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