Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,927 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,927 reviews

Customer review rating 2.0/5

Van N. J. Business - Confirmed reviews ALL

Bathroom had flickering lights, the room service menu was poor/limited especially if you are gluten free

Dear J., Thank you for your feedback regarding your recent stay. We appreciate your comments about the bathroom lighting and the room service menu, which will be taken into consideration for future improvements. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 5.0/5

Dianne K. Families - Confirmed reviews ALL

it's in a perfect position located close to everything so clean and the staff were very friendly and helpful needed anything it was done straight away. perfect will stay there again.

Dear Dianne, Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our central location, cleanliness and the helpfulness of our staff. We look forward to welcoming you back on your next visit. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 0.5/5

Po Y. L. Business - Confirmed reviews ALL

Everytime I have to send an email to ask for my invoice, can someone contact me and explain why it cannot be automated like every other hotel?

Customer review rating 4.5/5

Ian F. Couples - Confirmed reviews ALL

Visiting family in Lilyfield it is perfectly placed for transport and facilities in Sydney

Dear Ian, Thank you for your kind words. We are delighted to hear that you found our location convenient for your visit to Sydney. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Misty M. Families - Confirmed reviews ALL

Team were extremely friendly and helpful. Facilities were lovely and clean. Bed was a little hard for my liking but tolerable for the night.

Dear Misty, Thank you for your kind words regarding our location and facilities. We appreciate your feedback about the bed and will take it into consideration for future enhancements. Kind regards, Ben Murphy Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,970 reviews 9.7/10 Location
  • 5,698 reviews 7.3/10 Room
  • 5,004 reviews 8.6/10 Service
  • 73 reviews 6.5/10 WiFi
  • 2,494 reviews 5.7/10 Comfort
  • 2,411 reviews 6.8/10 Cleanliness
  • 1,891 reviews 8.4/10 Breakfast
  • 1,306 reviews 4.9/10 Amenities

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