Name: Mercure Sydney
Address: SYDNEY, 2000, AUSTRALIA
Telephone: (+61)2/92176666

Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 465 reviews

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Description

Mercure Sydney

Hotel for travellers looking for local and authentic experiences

Enjoy a 4-star, Sydney accommodation experience, near Central Station. Don't hesitate to contact us, we are here to ensure a pleasurable stay: h2073@accor.com or +61 (0)2 9217 6666.

Ben Murphy, Hotel Manager

Renovated in 2020 and centrally located to restaurants, shops, attractions and transport, our Sydney accommodation is located right next to Central Station and the Light Rail making Mercure an ideal choice for both business and leisure guests. The Mercure Sydney has a range of facilities including; indoor rooftop fitness centre & pool, sauna, meeting and conference rooms, car parking (charges apply) as well as multiple dining options including award winning Platform 818 Restaurant and Bar.

Located near Central Station, Mercure Sydney boasts 517 contemporary rooms & suites. Within walking distance, are many popular restaurants, shops, bars and cafes in the surrounding suburbs such as Surry Hills, Broadway and Chippendale. Mercure Sydney is close to a multitude of transportation options such as buses, trains and light rail, making it easy to travel to top attractions such as Bondi Beach, Opera House, Sydney Harbour Bridge, and Darling Harbour.

As one of Australia's most dynamic and atmospheric cities, Sydney is a wonderful place to visit. Mercure Sydney provides a superb base in the heart of the city, close to restaurants, bars, shops and attractions, such as Darling Harbour and Circular Quay.

Hotel extras

Walk to Central Station, Darling Harbour, Chinatown, ICC
9 flexible meeting rooms
Dine in, Platform 818 and Eve's Bar
Indoor pool, sauna and gym
517 rooms and suites fully renovated in 2020

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

Telephone +61 2 9217 6666

+61 2 9217 6888

RAILWAY SQUARE: RIGHT-DOORSTEP
GEORGE ST.: ESTATE TRAINS CENTRAL STATION
CENTRAL STATION: RANDWICK LIGHT R CENTRAL CHALMERS STREET

By plane
AIRPORT SYDNEY INTERNATIONAL At 7km / 4 miles - Shuttle paying
By boat
CIRCULAR QUAY At 2km / 1 miles
By car
BRADFIELD HIGHWAY At 5km / 3 miles
By car
WESTERN DISTRIBUTOR At 2km / 1 miles
By train
CENTRAL At 0km / 0 miles
By train
CENTRALSTATION At 0km / 0 miles
By train
TOWN HALL At 1km / 0 miles

GPS:-33.883942, 151.20282

Hotel services

Check-in from 15h00 - Check out up to 10h00

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Platform 818

Dining service is available at Eve's Bar and/or Room Service.

Our accommodation(s)

Featuring 517 beautifully appointed guest rooms and with a wide variety of room configurations including family rooms and suites, Mercure Sydney has something for every traveller. Each room is spacious and modern, providing the ideal setting for rest and relaxation. Guests staying at this impressive Sydney hotel can enjoy a range of in-room facilities, including Smart TV with streaming capabilities, WiFi and cable internet, work desk, air conditioning, bedside USB and updated ensuite with rain shower.

Standard Room 1 Queen Bed

Max. number of persons: 2
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room 2 Double Beds

Max. number of persons: 4
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room 1 King Bed

Max. number of persons: 2
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior City View 1 Queen Bed

Max. number of persons: 2
Area: From 27 m² / 290 sq ft
Views: City View Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior City View 1 King Bed

Max. number of persons: 2
Area: From 27 m² / 290 sq ft
Views: City View Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege Room 1 King Bed

Max. number of persons: 2
Area: From 27 m² / 290 sq ft
Views: City View Note

*Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Balcony City View Room 1 Queen Bed

Max. number of persons: 2
Area: From 27 m² / 290 sq ft
Views: City View Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Deluxe City View Room 1 King Bed

Max. number of persons: 2
Area: From 34 m² / 365 sq ft
Views: City View Note
Most of the accommodation: Corner Room Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive King, Club Lounge Access, City View

Max. number of persons: 2
Area: From 27 m² / 290 sq ft
Views: City View Note

*Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Family Room 2 Double Beds

Max. number of persons: 4
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior City View 2 Double Beds

Max. number of persons: 4
Area: From 27 m² / 290 sq ft
Views: City View Note

*Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Deluxe Room 2 Queen Beds

Max. number of persons: 5
Area: From 34 m² / 365 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Accessible Standard Room with 1 Queen bed

Accessible room

Max. number of persons: 2
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

Ordinary

Anonymous Business - 6/27/2022 Confirmed reviews ALL

Very small room. Blind was broken. Lighting was set to 'red' when I entered & I had to go down to reception (b/c no answer by reception or concierge when I called) to understand how to change it. TV - audio & video weren't synched Gym was terrible - old machines that weren't working properly, covered in sweat/not been wiped down & none of the tv monitors were working.

Dear Liza, Thank you for taking the time to tell us about your experience at the Mercure Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my apologies for this. At Mercure Sydney, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please know that along with your other feedback, I will address the phones not being answered with Chad Ingson (our Front Office Manager). We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Great stay, fantastic staff!

Bernie M. Families - 6/27/2022 Confirmed reviews ALL

We booked in for a last minute city stay and loved it. Great facilities and super friendly staff. Brekkie was brilliant too! Kids loved the video wall in reception. Will def be back!

Dear Bernie, We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive positive feedback. I was pleased you were able to enjoy our facilities, while the children enjoyed the breakfast and video wall. Thank you again for sharing your experience, and we look forward to welcoming you and the children back.. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Well located.

Anonymous Couples - 6/27/2022 Confirmed reviews ALL

We have stayed at the Mercure several times, however this time it just felt tired. There were no extra pillows or blankets, we had to ask for more tea bags and the room wasn’t cleaned as I thought it might be as we stayed for two nights. Also we ate in the bar area and the food was rather ordinary. The staff were friendly and it is in a great location.

Dear Susan We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive both positive and constructive feedback. I am pleased to know you had positive interactions with our team and enjoy our location. However I will review why you were not advised of the reduced housekeeping schedule and although Platform 818 is currently closed outside of breakfast it is our plan to reopen for dinner. Thank you again for sharing your experience, and we hope to see you again soon. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Well located

Elisha Solo - 6/27/2022 Confirmed reviews ALL

Dear Elisha, Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback. We hope to welcome you back to our hotel very soon! Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Bernadette B. Business - 6/27/2022 Confirmed reviews ALL

We had a beautifully updated and clean room. Thank you. Breakfast was its usual high standard, thank you. Room service was not so good. Although it was only a mug we requested, it never arrived after two calls to follow up the request. Check out was quick and easy. Thank you

Dear Bernadette, We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive positive feedback. I was pleased you enjoyed the breakfast in Platform 818 and had positive interactions with all of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

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