Mantra on Kent Sydney 4 stars

Name: Mantra on Kent Sydney
Address: SYDNEY, 2000, AUSTRALIA
Telephone: (+61)1300092872
Rating: 4.2

Customer review rating 4.2/5 1,031 reviews

ALLSAFE approved hotel

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+ 13 Services

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Mantra on Kent Sydney

We look forward to welcoming you to Mantra on Kent! Emma Soutter, Hotel Manager; kent.gm@mantra.com.au or 02 9284 2300

Emma SOUTTER, Hotel Manager

Mantra on Kent offers contemporary accommodation in the Sydney CBD. Perfectly situated for business travellers, couples and families to explore the sights and sounds of Sydney, you'll wake to sweeping views of the city or harbour from your apartment. Stroll to Sydney's entertainment hub, Darling Harbour, Sydney Aquarium, the museum, or marvel at the beauty of the Chinese Gardens. Internet access is provided in all apartments, with 24-hour reception and host of modern conveniences at your fingertips.

Hotel extras

City centre location with easy access for business and leisure
Self contained accommodation
Within close walking distance to Darling Harbour
Easy acces to conference facilities. (ICC and Town Hall)
Located in a quiet area and only 200m from CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities (Paying)
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Laundromat

BreakfastPaying
1 restaurant(s)

Babysitting on requestPaying

4 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mantra on Kent Sydney

433 Kent St
2000
sydney
australia

Tel: +611300092872

Fax: (+61)2/92648698

Contact email :

Check-in from 14h00

Check out up to 10h00

By plane
SYDNEY AIRPORT At 15km / 9.32 miles

GPS :-33.871788, 151.204761

Our accommodation(s)

Mantra on Kent offers stylish, contemporary and spacious accommodation in the heart of the Sydney CBD. Choose from Studio Rooms, 1 and 2 Bedroom Apartments with spacious living areas with fully equipped kitchen and laundry facilities. At Mantra on Kent, you'll find all modern conveniences at your fingertips - from high speed internet access to cable TV and air conditioning in all apartments.

Studio

Max. number of persons: 3
Area: From 32 m² / 344 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Executive Studio

Max. number of persons: 3
Area: From 47 m² / 506 sq ft

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Studios

Our restaurants and bars

CASCADES

Type of cuisine: Cafe

Our onsite restaurant, Cascades, serves modern Australian cuisine in a contemporary setting. We offer daily breakfast and an extensive room service menu for guests who prefer dining in the comfort of their own apartment.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 46 m²
Maximum capacity: 50 people
Maximum banquet capacity: 50 people

Find out more

Terrible !!

Tai L. Families - 14/01/2021 Confirmed reviews ALL

Checked in by your FOM Mia, I now wonder how she got that roll she has no heartis and people skill at all maybe it is a good thing that mantra is now joined Accor.. because in Accor we don’t treat out stuff or anyone else the way Mia (FOM) treated me and my brother.. I work in Sofitel Darling Harbour and I’ve never seen this kind of behaviour from any of my FOM! Maybe you need to come and see for yourself how a FOM should be! if you do read this I am so happy that Mantra has joined in with Accor because I want you to be the best at your roll(FOM) Accor provides all the training that’s needed for you to be the best FOM you can be and hopefully one day you should come and stay at SSDH and see for yourself, you will probably feel like the queen of England if you stay at SSDH.. But thank you for my first experience at Mantra.. WELCOME TO ACCOR

Loved it.

Scott R. Solo - 12/01/2021 Confirmed reviews ALL

Super friendly staff. Immaculate room. Easy check in and out. Great location to reach all of the CBD, Darling Harbour, Circular Quay. I'll be back.

Dear Scott R., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Terrible service and lack of communication

Ralf D. Friends - 12/01/2021 Confirmed reviews ALL

Specifically picked to stay at mantra on kent as the room which was shown in the pictures has a balcony, only to arrive at check in to be told that there was no rooms with a balcony in the whole premise. This is very upsetting as a long time Accor member.

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Mantra on Kent Sydney. I am sorry that your experience did not meet your expectations on this occassion. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and please allow me to express my sincerest apologies that your request for a balcony was unable to be met during your stay as the Hotel does not have any two bedroom apartments with this facility. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent 433 Kent Street Sydney, NSW 2000 Australia P: +6… | mi… | www.mantra.com.au/kent

Well situated...quiet room

Anonymous Couples - 09/01/2021 Confirmed reviews ALL

Polite and helpfull staff

Dear Ms P., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Good location, friendly and efficient staff

Roo Couples - 09/01/2021 Confirmed reviews ALL

It was only a short trip, but the rooms were comfortable and had everything we needed. close proximity to local sites and the staff were very helpful.

Dear Ms O., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again on your next visit to Sydney. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Excellent location

Kathy Couples - 08/01/2021 Confirmed reviews ALL

Friendly helpful staff , great parking , awesome location ,clean room

Dear Ms T., Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return the next time you are in Sydney. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Great location, great facilities.

Kerri Friends - 05/01/2021 Confirmed reviews ALL

Located within easy walk to all parts of the city, friendly staff, clean and comfortable room with excellent facilities. Would recommend to everyone.

Dear Ms C., Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We look forward to welcoming you back on your return. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Good location. Friendly staff.

Diane B. Families - 29/12/2020 Confirmed reviews ALL

Only stayed for one night, but beds were comfy, had everything we needed (except tissues!). Very friendly staff.

Dear Ms b., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you back on your next visit to Sydney. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Not a great experience

Wes Families - 29/12/2020 Confirmed reviews ALL

Second disappointing experience at a Mantra. At Ettalong, I got charged for a breakage we didn’t do. This time, I was told upon reservation over the phone that there was a buffet breakfast available. When we arrived, I asked which level it was on and I was told that the restaurant is closed due to COVID. I wouldn’t have booked if there was no breakfast available. I also asked for a two bedroom suite with 1 King and 2 singles. They kept them as two king beds. Also the living room lights in the living room of our suite were blown, so it was quiet a gloomy experience.

Dear Wes, Thank you for taking the time to tell us about your experience at the Mantra on Kent Sydney. I am sorry that your experience did not meet your expectations on this occassion. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and please allow me to express my sincerest apologies that you were not provided information in relation to our temporary restaurant closure at the time of making your Reservation. Please rest assured that we are taking the appropriate measures to address the problem with our Reservations department and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent 433 Kent Street Sydney, NSW 2000 Australia P: +6… | mi… | www.mantra.com.au/kent

Clean and spacious room

Anonymous Couples - 28/12/2020 Confirmed reviews ALL

Great experience. Near station and shops

Dear Ms C., Thank you for your excellent review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Top quality inner city location

Sharyn P. Families - 25/12/2020 Confirmed reviews ALL

Very satisfied with the quality and cleanliness of the rooms

Dear Ms P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you back soon. Kind Regards, Mia Gaal Front Office Manager | Mantra on Kent

Nice friendly staff, pleasant location, very clean rooms.

Jon B. Business - 19/12/2020 Confirmed reviews ALL

Overall great experience.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

Excellent location, neat and tidy rooms

Rebecca Couples - 19/12/2020 Confirmed reviews ALL

Stayed for our anniversary and my husbands birthday. Loved how close it was to darling harbour and shooing on Pitt street. Rooms were clean, tidy and plenty of room. Staff were lovely.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel for your anniversary as well as your husband's birthday. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Sincerely, Sidnei Moraes Assistant Manager

Excellent location, access and parking

Phillipa Business - 17/12/2020 Confirmed reviews ALL

Exceedingly welcoming and personable staff. This is Sydney cities best kept secret.

Dear Phillipa B., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

Great place to stay

Ray Business - 17/12/2020 Confirmed reviews ALL

Second time I have stayed and didn’t disappoint, the staff are courteous and friendly, rooms were clean and well appointed. I have no issues with recommending this hotel, I will be back again.

Dear Raymond J., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

Great spot, spacious and lovely staff

Carolyn Families - 15/12/2020 Confirmed reviews ALL

Family weekend away. Peaceful and relaxing. Clean spacious rooms. Lovely welcoming staff. Short walk to QVB, Westfield, Pitt Street Mall and Darling Harbour.

Dear Carolyn E., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

Great location

Madeleine Solo - 14/12/2020 Confirmed reviews ALL

Short but good stay

Dear Madeline, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

Michael H. Business - 14/12/2020 Confirmed reviews ALL

Tidy place, great location and very friendly and helpful staff

Dear Mr H., We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

Great hotel great location great service

Ian Couples - 12/12/2020 Confirmed reviews ALL

Great service great hotel great location

Dear Ian, I am so pleased to read your review knowing that we hit the mark and delivered on everything that we promised. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our best We hope to have the opportunity to host you in the not too distant future. Sincerely, Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

Good Location

David Solo - 06/12/2020 Confirmed reviews ALL

I stayed for 5 days in 1 room, then 2 days in another.

Dear Mr. T., Thank you so much for taking the time to post a review following your recent stay with us at Mantra on Kent. Please accept my sincere apologies for the issues that you experienced during your recent stay. Please rest assured that I will following up with those concerned. On a brighter note your appreciation will be passed on to the Front Desk who assisted you with your booking. I do hope you will give us another chance and we look forward to the opportunity to welcome you back again - for a visit that is memorable for all the right reasons next time. Please feel free to contact me directly so I can personally take care of your reservation. With kind regards, Emma Soutter Cluster General Manager - NSW | Mantra on Kent P: +6… | M: 04… | em… | www.mantra.com.au/kent

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