Mantra on Kent Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 956 reviews

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Description

Hotel extras

  • 24 hour reception and Room Service

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Our accommodation(s)

Hotel location

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Australia

GPS:-33.871788, 151.204761

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CASCADES

Our onsite restaurant, Cascades, serves a hot buffet breakfast daily in a relaxed, warm contemporary setting. Our breakfast includes freshly made barista coffee, pastries from of one Sydney's most reputable patisseries and a selection of fresh fruit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  956 reviews

TripAdvisor Rating  4.0/5  2,071 reviews

Customer review rating 5.0/5

Cuong H. Families - Confirmed reviews ALL

We recently stayed at Mantra on Kent during the 2026 Australia Day long weekend and thoroughly enjoyed our experience. The location was perfect—within easy walking distance to the main shopping malls and Darling Harbour. Our room was impressively spacious, clean, and comfortable, and having a private balcony was a wonderful bonus for enjoying the city atmosphere. The check-in process was quick and easy, which we really appreciated. Additionally, having the Wilson car park located right next to the building was extremely convenient for us. Thank you for a great stay; we would definitely recommend this hotel to anyone visiting Sydney.

Dear Cuong H., We very much appreciate your loyalty to Accor and your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sanchit Gupta General Manager

Customer review rating 1.5/5

Bowser, C. Business - Confirmed reviews ALL

I had to change rooms twice. The room assigned to me at check in smelled strongly of mold/mildew and was very dark and very very sad. Fortunately the desk was able to move us to a higher floor but the room was a queen rather than a king. The next day we were accomodated in a king room on a high floor with natural light, but there was also a lingering smell in that room the entire time we were there. The two provided towels were small and thin and had holes in them from being overused and worn out. The bathrooms were nicely redone and the corner windows were nice, but otherwise the room was very low quality. When both elevators were out we had to climb up and down 24 flights and there were large cockroaches in the stairwells.

Dear C., Thank you for taking the time to share your detailed feedback. I am sorry to hear about the challenges you experienced during your stay. This is certainly not the standard we aim to deliver and I appreciate you bringing these matters to our attention. I am pleased that our team was able to relocate you to more suitable rooms during your stay; however, I understand this did not fully resolve your concerns and caused unnecessary inconvenience. Please accept my sincere apologies for this. We would also like to share that we are currently investing in significant improvements across the property. This includes brand new guest lifts, as well as ongoing investments in our guest rooms to further elevate the overall guest experience. Your comments regarding room condition, amenities and cleanliness are extremely valuable and have been shared with the team and will be used to support further improvements. Once again, thank you for your honest feedback. We truly regret that your experience fell short and hope we may have the opportunity to welcome you back in the future and provide you with a much-improved stay. Best regards, Sanchit Gupta General Manager

Customer review rating 4.5/5

Maria M. Families - Confirmed reviews ALL

Great location. Friendly staff.

Dear Maria, We appreciate your loyalty to Accor and your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sanchit Gupta General Manager

Customer review rating 4.0/5

Nigel P. Solo - Confirmed reviews ALL

A comfortable stay. Experienced 2 breakfasts which were satisfactory but lacking in variety.

Dear Nigel, Thank you for your loyalty to Accor and for sharing your feedback. We are glad you enjoyed our central CBD location and found your stay comfortable. We appreciate your comments regarding breakfast and will certainly share this with our team as we continue looking at ways to improve variety and overall experience. We hope to have the opportunity to welcome you back and provide an even better stay next time. Best regards, Sanchit Gupta General Manager

Customer review rating 2.5/5

Sankalpa K. B. Business - Confirmed reviews ALL

Poor service. When asked the service didn't replenish amenities.

Dear Sankalpa, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, particularly in comparison to your previous stay at Mantra 2 Bond Street. We regret the inconvenience caused by the service shortcomings and the amenities not being replenished when requested. This is certainly not the level of service we aim to provide, and your comments have been shared with our team for review and improvement. We appreciate your feedback and hope we may have the opportunity to provide you with a much better experience in the future. Best regards, Sanchit Gupta General Manager

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Other web-users rate our hotel

  • 557 reviews 9.5/10 Location
  • 643 reviews 7.3/10 Room
  • 520 reviews 8.4/10 Service
  • 9 reviews 2.2/10 WiFi
  • 206 reviews 7.9/10 Cleanliness
  • 155 reviews 3.9/10 Amenities
  • 142 reviews 7.3/10 Breakfast
  • 111 reviews 5.6/10 Value

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