Mantra on Kent Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 912 reviews

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Description

Hotel extras

  • 24 hour reception

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Our accommodation(s)

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Room 1

Hotel location

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Australia

GPS:-33.871788, 151.204761

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CASCADES

Our onsite restaurant, Cascades, serves a hot buffet breakfast daily in a relaxed, warm contemporary setting. Our breakfast includes freshly made barista coffee, pastries from of one Sydney's most reputable patisseries and a selection of fresh fruit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  912 reviews

Customer review rating 2.5/5

Kieran M. D. Business - Confirmed reviews ALL

Dear Kieran, We very much appreciate you sharing feedback form your stay with us at Mantra on Kent. We are pleased to hear that you had a comfortable stay although are sorry to hear we have missed the mark with breakfast throughout your stay. We are working through this feedback with our team to ensure we can make improvements on our breakfast experience. We hope to welcome you back again in the future. Kind Regards, Alana Friend

Customer review rating 2.5/5

Mathew M. Families - Confirmed reviews ALL

Dear Mathew, Thank you for taking the time to share your recent experience at Mantra on Kent. I am very sorry to hear that there were issues with the internet connection throughout your stay. We will have this looked at within the unit and ensure any issues with the Chromecast are resolved. We are sorry we have missed the mark with breakfast and will be working through this feedback with our team. Thank you for sharing, this feedback will serve as an encouragement to our team as we continue to strive to improve our guest experiences. We hope to welcome you back again in the future. Kind Regards, Alana Friend

Customer review rating 3.0/5

Raymond H. Couples - Confirmed reviews ALL

Dear Raymond, Thank you for taking the time to tell us about your experience at the Mantra on Kent Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We very much appreciate the feedback and details shared of the shortfalls in experience. Please rest assured that we are working through this feedback with our team to ensure that we take appropriate measures to address the problems and work through improvements for our guest experience and service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Alana Friend

Customer review rating 5.0/5

Karin M. D. Business - Confirmed reviews ALL

Dear Karin, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Alana Friend

Customer review rating 2.5/5

Armene A. Families - Confirmed reviews ALL

Dear Armene, Thank you for taking the time to tell us about your experience at the Mantra on Kent Sydney. We are pleased to hear that our location was well suited although we are sorry to see we have fallen short in our customer service and guest experience. We appreciate your sharing your concerns, this is not up to the level we strive to achieve and are disappointed we have missed the mark this time. We are working through this feedback with our team. Thank you for sharing and it is our hope to provide a better experience in the future. Sincerely, Alana Friend

Other web-users rate our hotel

  • 555 reviews 9.6/10 Location
  • 625 reviews 7.4/10 Room
  • 520 reviews 8.3/10 Service
  • 7 reviews 0/10 WiFi
  • 208 reviews 7.7/10 Cleanliness
  • 178 reviews 3.9/10 Amenities
  • 122 reviews 7.4/10 Breakfast
  • 12 reviews 4.3/10 Bar

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