Mantra on Kent Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 929 reviews

Best price
guarantee
Mantra on Kent Sydney - Image 1
Mantra on Kent Sydney - Image 2
Mantra on Kent Sydney - Image 3
Mantra on Kent Sydney - Image 4
433 Kent St, 2000 SYDNEY, Australia

Description

Hotel extras

  • 24 hour reception and Room Service

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Our accommodation(s)

Hotel location

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Australia

GPS:-33.871788, 151.204761

Telephone
Fax +61 2 9264 8698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CASCADES

Our onsite restaurant, Cascades, serves a hot buffet breakfast daily in a relaxed, warm contemporary setting. Our breakfast includes freshly made barista coffee, pastries from of one Sydney's most reputable patisseries and a selection of fresh fruit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  929 reviews

TripAdvisor Rating  4.0/5  2,070 reviews

Customer review rating 4.0/5

Danielle T. Business - Confirmed reviews ALL

Great location for what I needed, however the rooms and amenities are a little tired, and given the price paid for 3 nights, I felt the hotel could do with upgrading simple things such as their washing machines/microwaves etc that are somewhat dated.

Dear Danielle, Thank you for your loyalty to Accor and for your positive feedback regarding our location. We appreciate your comments about the amenities and understand your perspective on the need for updates. Your input is valuable as it helps us to continually elevate our offerings. Best regards, Sanchit Gupta General Manager

Customer review rating 3.0/5

Danni W. Couples - Confirmed reviews ALL

The check-in experience was ok when i arrived in the morning to leave my bags quick to take payment but didn't offer any information in regard to services, welcome drink or breakfast offerings. We had no hot water to our shower on Friday evening, a maintenance person was only available on Saturday morning which we waited for delaying a start to our day out exploring Sydney this couldn't be fixed so a plumber was called, started our day without a shower. The water was fixed when we returned however not an ideal situation to be in after pay $400 per night for accommodation. we were not offered another room.

Dear Danni, Thank you for sharing your feedback regarding your recent stay at Mantra on Kent Sydney. I sincerely apologize for the issues you encountered, particularly with the hot water situation and the lack of information provided during your check-in. It is our goal to ensure that every guest has a seamless and enjoyable experience and I regret that we did not meet your expectations in this instance. Regarding the maintenance delay, I understand how disruptive that can be when you are eager to explore the city. While we strive to resolve such issues promptly, I acknowledge that waiting for repairs can be frustrating. Please know that we appreciate your understanding during these unforeseen circumstances. Your feedback is invaluable and I will ensure it is shared with our team for future consideration to enhance our guest experience. Best regards, Sanchit Gupta General Manager

Customer review rating 5.0/5

Robyn L. Friends - Confirmed reviews ALL

In Sydney for an appointment

Dear Robyn, Thank you for your loyalty to Accor and for your kind words regarding our location and staff. We are pleased to hear that your experience at Mantra on Kent Sydney was enjoyable during your appointment visit. We look forward to welcoming you back in the future. Best regards, Sanchit Gupta General Manager

Customer review rating 4.0/5

Richard P. Couples - Confirmed reviews ALL

Friendly staff and very helpful

Dear Richard, Thank you for your kind words regarding our location and the service provided by our staff. We are pleased to know that you found your stay enjoyable and that our team was able to assist you effectively. We look forward to welcome you back in the near future. Best regards, Sanchit Gupta General Manager

Customer review rating 2.5/5

Ingram S. Business - Confirmed reviews ALL

Poor Facilities - No Gym, No Room Service, No Daily Cleaning Services

Dear Ingram, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. However, I regret that your stay did not meet your expectations. I would like to note that we do not advertise facilities such as gym, room service etc to ensure guests are fully aware of our offering when choosing between the wide range of Accor hotels in Sydney. Mantra on Kent is designed to provide comfortable, self-contained apartment-style accommodation and many guests appreciate the flexibility this provides. We truly value your loyalty to Accor and hope to welcome you back in one of our Accor hotels on your next visit. Best regards, Sanchit Gupta General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 559 reviews 9.6/10 Location
  • 646 reviews 7.3/10 Room
  • 507 reviews 8.3/10 Service
  • 10 reviews 3.1/10 WiFi
  • 203 reviews 8.1/10 Cleanliness
  • 155 reviews 3.5/10 Amenities
  • 140 reviews 7.1/10 Breakfast
  • 108 reviews 5.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.