We recently stayed at Mantra on Kent for a month, temporary accommodation arranged by my partner’s company. We found the reception staff to be very friendly and attentive. Our room was generally nice-looking and we had a view of Darling Harbor. The bed was firm but reasonably comfortable for a couple of nights but not for a month. We had a kitchenette with basic necessities that could do with an upgrade. A couple pieces of dish ware were chipped or cracked. The bathroom had a nice, deep bathtub as well as a washer and dryer. Towels and linens could do with an upgrade as well. We frequently received towels and linens with holes in them. The sheets were not very soft. Our room included weekly cleaning but the first week they neglected to do more than a cursory wipe-down in the bathroom and they did not vacuum. We chalked it up to an oversight but the next week even less was done-they literally just changed the sheets. We complained and the next week is was done thoroughly. All-in-all, we would stay again due to the location and front desk staff.

A great Mother’s Day stay and reconnection with family after Covid

I enjoyed my stay very much. Staff were wonderfull and very welcoming. The unit was clean and comfortable. The only disappointment was that the restaurant was closed.

The room itself was well appointed and comfortable. We needed something self contained and decent size in CBD, and it suited us well. Beds, even sofa bed, was very comfortable. Staff were polite and kind, and trash was collected anytime we left it outside (given housekeeping is less frequent during COVID). Still, we had some issues. The room wasn’t super clean to start. Some dishes were dirty in the cupboards and the carpet under sofa bed had trash, dirt and nail clippings. Was requested on booking for sofa bed to be made, but was missed (understandable). Luckily didn’t need til second night so asked for it to be made the following day, but never happened. I had to request the bedding from reception on the second night. We also had a broken bottle situation one night. I was kindly assisted by reception and they made note for housekeeping to come the next day to ensure it was properly cleaned. We specifically tidied our things away and stayed away all day, but housekeeping did not come- there were still towels there I had left to mark the area. Our stay overall was adequate, but lacked the professionalism and polish I expected of a 4star hotel.

Excellent, roomy, accommodation with plenty of natural light. Perfectly positioned for business meetings across the city, well priced and good hospitable service.

Good

Enjoyed the stay. Functional no fuss room, friendly staff ( even got a bottle of wine on arrival). Dissapointed with only standard chanels on the TV.

Great location close to transport, restaurants and tourist sites. Reception staff friendly and helpful. Room fabulous with balcony and cooking facilities. Would be fabulous for a longer stay. Very clean. Bed very comfortable. Also very handy having washing machine and dryer. Highly recommend and will definitely stay again!

Will come back.

It’s always good when we come. There was no milk for tea or coffee and no sugar either. Also there was no hand soap so I just used the body wash in the shower. Only small things. Overall the stay was comfortable and close to work.

I traveled for business with colleagues. I was upgraded to an executive room, however for one person it was too big, too dark (not enough natural light so had to keep lights on constantly) and too cold (no heating). On check out I was held up by reception until they realised their error but it was not the most friendly experience. Won't stay here again.

We love how we can so quickly walk to both the CBD and Darling Harbour, the Mantra On Kent is brilliantly located. The accommodation itself is fine, those servicing the rooms probably need a checklist as we had to ask for a toaster (had a chuckle when receptionist asked if we'd checked the kitchen cupboards - did he think we were looking under the bed for it?) and buy our own soap (space for 2 dispensers, only 1 there was lotion) - 1st day shower was woeful, you just have to time the shower when nobody else is having one otherwise you are either getting very hot or very cold; fortunately on our 2nd day it was ok. Heating shot out cold air no matter what buttons we touched, fortunately there was a portable heater available. Comfortable bedding, very quiet room.

W wonderful Front reception staff friendly ealm helpful Rooms fine

Well Nothing much to say than Awesome.. Rooms are perfect for me , great service , nice and good looking reception staffs, and location are very accessible for everything. Its highly recommended hotel

Staff friendly property well located to all the essentials supermarkets, bottle shops and cafes. A pleasant stay in a crazy time in life. I would recommend the stay and i will be back when I'm back in the area.