Mövenpick Dubai Creek 5 stars

Customer review rating (ALL Rating) 4.4/5 23 reviews

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Mövenpick Dubai Creek - Image 1
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Dubai Creek, Baniyas Rd, Deira, 33398 DUBAI, United Arab Emirates

Description

Hotel extras

  • Prime Dubai Creek location with uninterrupted panoramic views of the Creek and skyline

  • Spacious, modern rooms designed for comfort with expansive city and waterfront views

  • Curated dining experiences featuring themed cuisines in an elegant boutique setting

  • Rooftop pool and fully equipped fitness centre with serene city views

  • Spa and beauty lounge offering a relaxing wellness escape in the heart of the city

Our accommodation(s)

Hotel location

Mövenpick Dubai Creek

Dubai Creek, Baniyas Rd, Deira
33398 DUBAI
United Arab Emirates

GPS:25.25988, 55.318121

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  23 reviews

Customer review rating 4.5/5

Albert P. Solo - Confirmed reviews ALL

Mövenpick Hotel Deira Creek is a great choice if you’re looking for comfort and space in Dubai. What really stood out to me was how large the rooms are compared to many other hotels, along with the overall cleanliness and well-maintained environment. The staff were friendly and clearly well-trained, always ready to help and focused on delivering good service, which made the stay even more enjoyable. I also had a look at the executive lounge, which is currently under refurbishment. Even in its current state, it’s easy to see that once completed, it will be a fantastic place to relax. The views over Deira and the wider Dubai skyline are impressive, and I’m sure it will offer a great experience for guests once finished. Overall, a very pleasant stay with strong potential to be even better once the lounge is completed.

Dear Guest, Thank you very much for taking the time to share such a detailed and thoughtful review regarding your recent stay at Mövenpick Dubai Creek. We are truly delighted to know that you enjoyed the spacious rooms, cleanliness, and overall comfort of the hotel. It is especially rewarding to hear your kind comments about our team, whose friendliness, professionalism, and service made your stay more enjoyable. Your recognition of our Duty Managers, Chef, breakfast team, and reception colleagues is highly appreciated and will certainly be shared with them. We are also pleased to know that you had the opportunity to visit our Executive Lounge and appreciate your positive comments regarding its future potential and the beautiful views over Deira and Dubai skyline. We are confident that once the refurbishment is completed, it will provide an even more elevated experience for our guests. At the same time, we sincerely appreciate your constructive observations and recommendations. Your comments regarding the air conditioning pipes, toilet ventilation, shower tile condition, WiFi speed, bathroom amenities such as toothbrush availability, and welcome amenity have been shared with the concerned departments for review and improvement actions. We also value your feedback regarding the dinner selection, particularly your suggestion to include roasted meat and fish options in the main restaurant. Guest feedback such as yours is extremely valuable in helping us continuously enhance our dining experience. Thank you once again for your trust, recommendation, and loyalty as an ALL Platinum member. It was a pleasure to have you with us, and we sincerely look forward to welcoming you back again soon for an even better experience. Warm wishes, Pavel Berezin Hotel Manager

Customer review rating 4.5/5

Wajih A. Business - Confirmed reviews ALL

Excellent team..service location quietness I advise to re visit mistress quality

Dear Wajih, Thank you very much for your kind and constructive feedback. We are delighted to know that you appreciated our team, service, location, and the quiet atmosphere, especially during your business trip. Your kind words truly mean a lot to us. At the same time, we appreciate your comment regarding mattress quality and have shared it with the concerned team for review and improvement. We also value your feedback on our sustainability efforts and will continue working to enhance them. We look forward to welcoming you again soon. Warm regards, Pavel Berezin Hotel Manager

Customer review rating 5.0/5

Hussam Y. A. Couples - Confirmed reviews ALL

Saber from reception and syrian guy from the restaurant where super friendly and helpful

Dear Hussam, Thank you very much for your kind feedback. We are delighted to know that Saber and our restaurant colleague made such a positive impression with their friendly and helpful service. Your kind words will be gladly shared with them. We look forward to welcoming you again soon. Warm regards, Pavel Berezin Hotel Manager

Customer review rating 5.0/5

Savio J. P. A. P. Friends - Confirmed reviews ALL

I had a very comfortable stay and I should say the staff Anna at the front office was very supporting

Dear Savio, Thank you very much for your kind feedback. We are delighted to know that you had a comfortable stay and that Anna made such a positive impression with her support. Your kind words will be gladly shared with her. We look forward to welcoming you again soon. Warm regards, Pavel Berezin Hotel Manager

Customer review rating 2.0/5

Daryna U. Families - Confirmed reviews ALL

This hotel has such a high rating everywhere so we had a high expectation for it but I wouldn’t trust all those reviews as it’s not what it seemed at all! The rooms are old, the dinner and breakfast were very bad, during breakfast we couldn’t even find a free table as all the tables were dirty and no staff to clean them, buffet was almost empty and nobody was replenishing the food. The only person who made our stay tolerable was Sabr, a very lovely person who went out of his way to help us. Also the to reach the pool you have to take two flights of stairs and there is no lift! As we were with a small baby and a stroller it was super uncomfortable. At least the staff during check in could have warned us about this. Also the pool isn’t heated and was super cold

Dear Daryna, At this challenging time, we are doing our utmost to deliver warm hospitality and meet our guests’ expectations. Our high ratings are a reflection of the dedication of our Heartists, such as Saber and the rest of the team. We sincerely regret that we did not fully meet your expectations and fell short in several areas. At the same time, we truly appreciate that you recognized the genuine service provided by Saber — this is the standard we strive to deliver consistently. Please accept my apologies for the inconvenience you experienced with access to the pool. We will ensure that our team is more proactive in providing clear guidance and orientation during check-in. We value your constructive feedback, as it helps us improve and deliver a better experience moving forward. Best regards, Pavel Berezin Hotel Manager

Other web-users rate our hotel

  • 649 reviews 8.5/10 Location
  • 1,212 reviews 8.9/10 Room
  • 2,057 reviews 9.6/10 Service
  • 17 reviews 8.8/10 WiFi
  • 678 reviews 8.4/10 Breakfast
  • 542 reviews 9.1/10 Cleanliness
  • 54 reviews 5.6/10 Wellness Area
  • 52 reviews 2.5/10 Bar

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