Name: Pullman Dubai Creek City Centre Residences
Address: Dubai, 61871, UNITED ARAB EMIRATES
Telephone: (+971)42941222

Good stay

Pbs Friends - 5/4/2022 Confirmed reviews ALL

Decent stay. Only thing I didn't like was the walk through the parking lot or through multiple hallways to breakfast at the sister hotel. Stayed as part of a larger group. Great accommodations. Welcoming and responsive staff. Would stay again if I was in the area.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

The staff cannot be faulted for their attention

Tim K. Families - 4/26/2022 Confirmed reviews ALL

A really good stay. The staff couldn’t do enough for me while I was there. Roxana was superb and made my family feel very welcome and special. Only reason I didn’t score higher was really down to the beds being not the most comfortable and the pool could do with some more cleaning at times I think. Thank you for a great stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

I had value for money.

E. V. O. Business - 4/26/2022 Confirmed reviews ALL

My experience is such that would always make me to come again. This was not my first time and I strongly recommend it to other travellers.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Beautiful stay

Lucia Z. Families - 4/25/2022 Confirmed reviews ALL

The staff was helpful and the apartments are just but awesome. Housekeeping team wow! They know their call.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Great location

Anonymous Families - 4/24/2022 Confirmed reviews ALL

Lovely experience

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Well located and close to the mall

Opeyemi O. Families - 4/24/2022 Confirmed reviews ALL

My experience was good. I liked everything except the breakfast. The breakfast should be improved on.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Good stay

Dorothy K. Families - 4/23/2022 Confirmed reviews ALL

Staff were extremely courteous and helpful. All housekeeping, front of house and security staff made our stay unforgettable.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Good Stay

Essam Families - 4/20/2022 Confirmed reviews ALL

It was a pleasant stay at this hotel. The staff is accommodating; the hotel is well located near the mall. The only thing that I did not like was the Residence building did not have a restaurant; we had to walk outside to go to the restaurant in the main building. I suggest they make one restaurant in the residential building or a walking bridge from inside the building to cross to the main one. Also, the food menu in the restaurant was redundant every other day.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Excellent location, clean rooms and great staff. Thanks

Anonymous Families - 4/19/2022 Confirmed reviews ALL

Very hospitable and excellent services. Thank you will definitely recommend this hotel to friends and family.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Good Experience

Michael R. M. K. Families - 4/18/2022 Confirmed reviews ALL

Enjoyed the care and concern by all staff and going the extra mile

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Location, friendly staff, clean facilities

Robert K. Families - 4/15/2022 Confirmed reviews ALL

My family and I, enjoyed our stay.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Pullmans Deira City centre would always be first preference

Andrew W. Families - 4/15/2022 Confirmed reviews ALL

1st Time to Dubai since October 10 due to Covid, Would usually stay in the hotel but opted to use the residence which allowed us to self cater. Unfortunately I made a mistake on my booking and (didnt book the hotel for the complete time) and did look at extending but felt the price for two extra day was a bit expensive (€355 for two nights)

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Pullman Dubai Creek City Centre

Nice room

oyoio Business - 11/22/2021 TripAdvisor review

There are impressive room and facility. We checked in early morning and walked along to road to hotel. It's nearly Diera city center and carreful. But we are unlucky to swim at the pool, it was underconstruction.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. I assure you that the swimming pool closure was an unavoidable situation to ensure the guest safety and security and during your next visit you will certainly feel the difference of our upgraded pool experience. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Ghaith Dalati Hotel Manager

Standards slipping

Leroy A 11/21/2021 TripAdvisor review

I have stayed here many times before but this time was the most disappointing. The pool was under maintenance thus closed but they failed to mention anywhere prior to arrival. I was asked to check in online to speed up check in upon arrival yet still had to do all formalities as usual. I was informed that i got an "upgrade" from the one bedroom apartment that i paid for to another one bedroom apartment. There was a strong stench of cigarettes in the apartment as soon as you enter which stayed for the whole 3 days. The entire bathroom would be soaking wet after a shower and flies would keep appearing out of nowhere everyday even if i would kill them. The rooms however are very comfortable and the pitch darkness upon closing the curtains is a bonus. Hamid the bell boy is the star member of staff and ever so helpful.

Dear Valued Guest, We appreciate you reaching out to notify us of your concerns following your stay at our hotel. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with all sincerity. It is through such feedback that we can isolate issues and areas in need of attention. Your feedback is particularly important in helping us to achieve our goal of guest satisfaction. Our "Heartists" who genuinely care about making our guests feel welcomed and comfortable are highly appreciated by our guests. We are sorry if you did not feel well looked after during your stay. All your points are very well taken, and our aim is that on your next visit you will not have the same experience. We know we can always improve, and your comments are very important to us. I hope that you will give us a chance to reverse your impression about this less than satisfactory stay. Kindly contact us directly at h2022-qm@accor.com for your future reservations and we will make sure that it will go seamless and memorable this time. Kind Regards, Ghaith Dalati Hotel Manager

Nice hotel at the very good location

Vladyrom1 10/29/2021 TripAdvisor review

Very decent hotel, with good facilities at excellent location, next to Deira City Centre, with near metro station. Good service, very good breakfast and spacious rooms. It is really recommended if one travels with family.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre Residences. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our residences and we look forward to serving you again in the near future. Please keep safe always. Kind Regards, Ghaith Dalati Hotel Manager

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