Pullman Dubai Creek City Centre Residences Hotel 5 stars

Customer review rating 4.6/5 2,066 reviews
Pullman Dubai Creek City Centre Residences
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Direct access to City Centre Deira Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Fully-equipped kitchens

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • DUBAI INTERNATIONALPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool (Nearby)
  • Fitness centre (Nearby)
  • Well-being
  • Babysitting on request
  • Golf (Nearby)
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Web Corner on a Mac (Nearby)
  • Self service business centre (Nearby)
  • Copy/print service available (Nearby)

Hotel location

Pullman Dubai Creek City Centre Residences

P O BOX 61871
Deira City Centre
Baniyas Road
61871
dubai
united arab emirates

Tel: +97142941222

Fax: (+971)4/2954444

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 8.9km / 5.53 miles - Shuttle paying

GPS :25.250806, 55.334723

Our accommodations

All apartments come with a LED IPTV that can integrate with guests' devices, free high speed internet access , housekeeping services and 24-hour room service. It also has access to hotel's facilities.

STUDIO APARTMENT, 1 King Size Bed, Creek View

  • Max. number of persons: 3
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

1 BEDROOM APARTMENT, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 59
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
Accessible room

1 BEDROOM APARTMENT, 1 King Size Bed, Creek View

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

2 BEDROOMS APARTMENT, 1 King Size Bed and 2 Single Size Beds, City View

  • Max. number of persons: 6
  • Area: From 100
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
Accessible room

2 BEDROOMS APARTMENT, 1 King Size Bed and 2 Single Size Beds, Creek View

  • Max. number of persons: 6
  • Wireless internet in your room
  • High speed internet
  • Bathrobe

Our guest reviews for
Pullman Dubai Creek City Centre Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,066 reviews

tripadvisor

TripAdvisor Rating 4.5/5

751 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located, Good stay, Kind and Polite staff and Servants, Being near mall and connection between It and mall.

Customer review rating 4.6/5

Tooran T. Families - 17/02/2020 Confirmed reviews ALL

Our stay at your hotel was so enjoyable and pleasant for us.

Amazing place to stay

Customer review rating 4.6/5

Mohammed A. Friends - 16/02/2020 Confirmed reviews ALL

- Staff are very helpful, its so convenient and very comfy to stay here. We got everything we need, plus factor is shopping mall just right beside the hotel. - staff who were always happy to be of any assistance like Mr. Zahid, Mr. Hamid and Mr. Mousa Cannot think of anything.

Good stay

Customer review rating 4.6/5

Bander A. O. Business - 14/02/2020 Confirmed reviews ALL

Nice location and staff

Bad stay

Customer review rating 4.6/5

Alaa Families - 13/02/2020 Confirmed reviews ALL

We didn't like the apartment, a lot of things weren't clean When we tried to open the balcony there was smell of oil which was very bad We didn't like the breakfast, we didn't find a lot of varieties People working in reception were helpful

Customer review rating 4.6/5

Mohamed S. Business - 13/02/2020 Confirmed reviews ALL

it was nice place every thing i need i found it

payement problem and no upgrade

Customer review rating 4.6/5

Mourad B. Families - 11/02/2020 Confirmed reviews ALL

1- i was told that my payement didn't pass which was totally fine but i should receive a note first not to tell me this in last minute in the reception meanwhile i had an email telling me that only tax should be paid in hotel 2- i was told that in the residence there is no upgrade as all rooms were the same when i asked an other person in the reception he told me the inverse i was totally chocked . 3- i left on the 7th and until now i still didn't got my points on my account !! how come

rooms need to be renewed

Customer review rating 4.6/5

Mohamed A. R. Families - 10/02/2020 Confirmed reviews ALL

the location is good and I am regular customer, the rooms become old and sofa bed it to old and not comfortable at all, even I asked the recaption to change the matters and the replay was we don't have and its designed for kids but its not even comfortable for kids. so they didn't took any action only adding extra duvet which was use less. on top of that the welcoming not like before, before used to give drinks and staff was welcoming but this time no.

Good stay

Customer review rating 4.6/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Friendly staff and excellent services.

Maintance very poor

TripAdvisor rating 4.5/5

Journey595637 Business - 09/02/2020 TripAdvisor review

Breakfast and service in restaurant highly terrible quality also very poor same menu every day if you haven’t improved Losing the 5 star status Maintenance and toiletries accessories are not available You have to ask everyday It is first time I m staying here last five year’s

Dear Valued Guest, We would like to thank you for your preference of choosing our vibrant hotel. At the same time, we candidly regret that your last stay was not up to your expectation. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with sincerity. Please know that we took all your comments seriously. Needless to say, it is with your feedback that we can isolate areas that need more attention. We put utmost importance on the well-being of all our guests to ensure that they have a memorable stay with us. Rest assured that your remarks are well noted by our housekeeping manager and executive chef to ensure that they are used to improve the guest experience as a whole. I hope that this has not marred your overall impression of our residence and that you will give us opportunity to reverse the less than satisfactory stay with us. Looking forward to welcoming you again here at the Pullman Dubai Creek City Centre Residences Kind Regards, Reda Zerrouk Hotel Manager

Enjoyable stay

Customer review rating 4.6/5

Traveller Business - 07/02/2020 Confirmed reviews ALL

A late check in but staff were prepared and I was settled in my room quickly........ enjoyed acess to the mall the following day and relaxing in and around my room

I enjoyed my entire stay in your residence, it was a godd stay indeed.

Customer review rating 4.6/5

Sagir M. Business - 05/02/2020 Confirmed reviews ALL

It was quite an enjoyable stay and I have enjoyed every bit of it. I will love to have another opportunity to stay in your residence.

Good location, good employees

Customer review rating 4.6/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

I stayed for a month and I really enjoyed my room, which was clean and spacious. The view was very nice and the food in the restaurant had a good quality. The all employees I met were very friendly and kind! Two things I would recommend for improvement. Don't change the towels so often, safe the environment. They were replaced even I didn't put them on the floor and second it would be nice to get some nice quality rolls at breakfast like in Europe. ;-)

Decent residence and location

Customer review rating 4.6/5

T. Families - 04/02/2020 Confirmed reviews ALL

The residence was a bit dated, but spacious and location is good. Very close to airport. Service was reasonable but not exceptional. Staff are generally ok, but a couple were not so friendly (but not rude). Overall experience was decent. The key area of improvement is the breakfast. As we stayed for 5 nights, it started to get very repetitive on the 3rd day and the no. of choices were very limited. Something hope can be improved as it’s not the usual Pullman standard. Thanks.

Good hotel apartment

Customer review rating 4.6/5

Kelly K. Families - 28/01/2020 Confirmed reviews ALL

We enjoyed our stay, had amenities that we needed and response was generally fast when required something.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Excellent

Customer review rating 4.6/5

Anonymous Couples - 27/01/2020 Confirmed reviews ALL

I have been there before with great customer service

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

good stay

Customer review rating 4.6/5

Bin N. C. Families - 26/01/2020 Confirmed reviews ALL

thank you for your best services

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at the Pullman Dubai City Centre Residences. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary "souvenir" for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Welcoming , Helpful and Polite

Customer review rating 4.6/5

Anas A. Business - 24/01/2020 Confirmed reviews ALL

I would like Thank all of Pullman staff from housekeeping , Receptionist and Sales .. My Stay were amazing and it felt like home .. Well Equipped apartment , clean , always full and available amenities , welcoming an always smiling staff .. Special Thanks to Mrs. Roxana and Al-Amir for being always helpful and responsive when needed thanks a lot ..

Dear Valued Guest, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre Residences. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice when visiting Dubai. We look forward to welcoming you back again very soon. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Spacious and comfy

Customer review rating 4.6/5

N. Business - 23/01/2020 Confirmed reviews ALL

Good

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your experience following your stay at the Pullman Dubai Creek City Centre Residences. Your feedback is particularly important in helping us to achieve our goal of guest satisfaction. We are delighted to know that you had a wonderful stay with us. It is satisfying to receive positive feedback from our valued guests. Your generous comments are very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. We hope to welcoming you back again in the not too distant future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

It was ok

Customer review rating 4.6/5

A. E. O. Families - 23/01/2020 Confirmed reviews ALL

It was ok just that some nights I could hear sounds like heavy stuffs falling and it disturbed my sleep. But in all I had a good time staying there.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

I had a very good stay at Pullman Residence,all your staff are Awesome.

Customer review rating 4.6/5

Maimuna A. G. Families - 21/01/2020 Confirmed reviews ALL

Pullman Residence is a good place to stay.Elamir is a wonderful staff.

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Pullman Dubai Creek City Centre Residences. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate “Heartists” efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Pullman Dubai Creek City Centre Residences will be as pleasant as the previous one. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre
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