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Pullman Dubai Creek City Centre Residences Hotel 5 stars

Customer review rating 4.6/5 2,262 reviews

ALLSAFE approved hotel

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Pullman Dubai Creek City Centre Residences
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+ 10 Services

Hotel extras

  • Direct access to City Centre Deira Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Fully-equipped kitchens

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • DUBAI INTERNATIONAL Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool (nearby)
  • Fitness centre (nearby)
  • Well-being
  • Babysitting on request Paying
  • Golf (nearby) Paying
  • Outdoor tennis court (nearby) Paying
  • Other sports activities Paying
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying
Business services
  • Self service business centre (nearby) Paying
  • Copy/print service available (nearby) Paying

Hotel location

Pullman Dubai Creek City Centre Residences

P O BOX 61871
Deira City Centre
Baniyas Road
61871 dubai
united arab emirates

Tel: +97142941222

Fax: (+971)42954444

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 8.9km / 5.53 miles - Shuttle paying

GPS :25.250806, 55.334723

Our accommodation(s)

All apartments come with a LED IPTV that can integrate with guests' devices, free high speed internet access , housekeeping services and 24-hour room service. It also has access to hotel's facilities.

STUDIO APARTMENT, 1 King Size Bed, Creek View

  • Max. number of persons: 3
  • Area: From 53 m² / 570 sq ft
  • Views: Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe

Our guest reviews for
Pullman Dubai Creek City Centre Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,262 reviews

tripadvisor

TripAdvisor Rating 4.5/5

861 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

Abdl R. A. O. I. Business - 13/07/2021 Confirmed reviews ALL

It was great, by all means.. cleanliness, your well trainer staff & personnel from your bell boy , front office etc.. they are all dedicated and helpful.. very much satisfied and recommend your hotel to others to stay.. Your location is exceptional, attached to the city center mall gives us good shopping opportunity..

Nice service

Customer review rating 5.0/5

Niharika P. Business - 12/07/2021 Confirmed reviews ALL

It was awesome stay of 4 months in Pullman Residency Aparments

Customer review rating 4.5/5

S. Families - 11/07/2021 Confirmed reviews ALL

Motivated and helpful staff at front desk , house keeping , spa and Gym

Well located

Customer review rating 5.0/5

Ash Business - 07/07/2021 Confirmed reviews ALL

Very friendly people good location and very clean

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Perfect stay

Customer review rating 5.0/5

Bernard J. Business - 05/07/2021 Confirmed reviews ALL

Everything was properly managed and taken care of- staff are amazing

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Excellent experience, staffs and services.

Customer review rating 5.0/5

Ketsarin R. Business - 04/07/2021 Confirmed reviews ALL

Beyond expectation.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Enjoyed my stay.

Customer review rating 4.5/5

C. B. Business - 03/07/2021 Confirmed reviews ALL

My residential quarter was well furnished along with a wonderful kitchen. The staff was extremely helpful, especially the cleaning staff. I recommend the Pullman Residency to anyone with a week or longer stay in Dubai.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always so appreciated when guests such as you take the time to write about their experience in our vibrant hotel. As we know, it is all in those thoughtful details which did not go unnoticed by you. We are glad that you felt warmly welcomed by the team in different ways. All the 'Heartists' in our hotel are always delighted to give you another wonderful stay in Dubai. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well Located but the experience was really bad

Customer review rating 3.0/5

Mahamud A. Families - 26/06/2021 Confirmed reviews ALL

The location of the hotel is great and the staff are quite help but there was a notable difference between this stay and my previous stay as the hotel and the apartments look a bit neglected. the carpets, curtains and overall cleaning hotel. I understand these are trying times with the covid situation but the overall experience was not good. The boiler was releasing dirty water and we had to call the plumber and he said the boiler needs to be replaced. At some point the lid of the bidet got stuck and when the cleaners trying to fix it they used the kitchen knife and to make the matter worst they washed in the kitchen sink right in front of us with our washing sponge which was quite disgusting. We had two days remaining for our stay and decided not to call anymore for cleaning.

Dear Valued Guest, We are grateful for your consistent loyalty to ACCOR and for particularly choosing us for your recent holiday in Dubai. We acknowledge your email and whilst an apology will regrettably not alter the outcome of your experience, we do extend it with sincerity. Your feedback is particularly important in helping us isolate issues and areas that need attention. With the current exceptional situation, please know that your health, safety and wellbeing are our top priority. We spend time reviewing all your concerns and working with the team to make sure we rectified all areas according To our standards and our guests expectations. All of the apartments are checked at least three times a day before being considered worthy of welcoming our guests. We are very sorry that you found it not to be the case. We have taken the necessary measurements to ensure such incident doesn’t repeat. Should you plan a future stay with us, please contact me directly at h2… and I will personally take care of your stay. We look positively that we can regain your trust and confidence to Pullman Dubai Creek City Centre Residences. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Enjoyable Stay

Customer review rating 4.5/5

Mehdhar A. B. Families - 20/06/2021 Confirmed reviews ALL

The location is great with an easy access to Deira City Center and close to Metro Station. Easy access to the car park. The room was spacious and residence facilities were excellent. In summary, it was perfect.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

It was decent

Customer review rating 3.5/5

Zimbabwe Families - 16/06/2021 Confirmed reviews ALL

I was disappointed with the hotel taxi since they wanted to charge double the rate of any other taxi to go around. The most helpful person was Faouzia at the front desk, she helped make our stay pleasant and made us feel welcome

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good location and good stay

Customer review rating 4.0/5

Ebraheem A. Solo - 10/06/2021 Confirmed reviews ALL

Good stay and friendly staff

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre Residences. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good Stay

Customer review rating 3.5/5

Izzuddin T. M. Couples - 02/06/2021 Confirmed reviews ALL

Am satisfied with the stay, it would be better - To provide a particular parking place during the stay - Better access walkway to the restaurant - Better clarity on the free and paid services including the tariff (In my case, there was laundry included, but house keeping guys were not aware. So, i have used the laundry only one time during my 10 days stay as we were convenient with the laundry option inside the apartment. I was surprised to see the additional bill for the one time laundry at the time of check-out. It was further checked as per my request and got cancelled. Otherwise, all the staffs were very active, friendly and operative

Dear Valued Guest, Thank you for your fantastic feedback following your stay in Pullman Dubai Creek City Center Residences. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Please know that all your comments were well noted and will be taken considerable to improve our guest experience. Thank you again for sharing your experience. We hope your next visit to Pullman Dubai Creek City Centre Residences will be as pleasant as the previous one. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Everything is perfect. I will definitely come back

Customer review rating 5.0/5

Anonymous Families - 26/05/2021 Confirmed reviews ALL

I love everything here.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre Residences. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located

Customer review rating 4.5/5

Gulzada J. Families - 26/05/2021 Confirmed reviews ALL

Helpful and friendly staff....while my staying I feel myself comfortable...I appreciate all of them from my heart!!!

Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

A pleasant stay

Customer review rating 4.5/5

Jy Business - 25/05/2021 Confirmed reviews ALL

I stayed in Pullman Hotel Creek Deira City Centre Residences for one month. I love the location, it's close to everything. The one bed room equips with everything you need, it's nice and comfortable. I will for sure come back again.

Dear Valued Guest, Thank you so much for sharing your experience regarding your stay at the Pullman Dubai Creek City Centre Residences. We were so pleased to see that the location was very convenient and that you found the service very nice. We could not hope for better than that! I was so delighted to read that you found our Heartists friendly serving with the smile. Thank you for that! Looking forward to many visits over time Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located

Customer review rating 4.5/5

Ahmed Families - 25/05/2021 Confirmed reviews ALL

It is a very nice hotel. It has a very good location inside a very famous shopping Mall. The Hotel team is very friendly

Dear Valued Guest, Many thanks for your succinct feedback following your stay at Pullman Dubai Creek City Centre Residences. Indeed, we are so blessed with prime location being attached to one of the best malls in Dubai, Deira City Centre Mall. Thank you for highlighting the good service of our passionate Heartists. It is in those thoughtful details that go unnoticed by you. We very much look forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

business & casual

TripAdvisor rating 4.0/5

henrikmuller Business - 17/03/2021 TripAdvisor review

Staying there with family is more than ideal! Rooms are not that nice as in the hotel part but still OK. Location is perfect as long as you've no intention to stay in th efancy area of Dubai! Dira City center is there with all the shops, food are, etc...metro is also just right there. I would strongly recomend it for a longer stay with family...if you're single that the hotel would be more convinient!

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at the Pullman Dubai Creek City Centre Residences. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you and your family. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. Thank you for your kind recommendation and we look forward to welcoming you again in the near future. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager

Rest and recuperation

TripAdvisor rating 5.0/5

gasau2021 16/03/2021 TripAdvisor review

The Residences were perfect for a relaxing stay, and I had "the best" massage at the FitandSpa in the Hotel. Pauline, the masseuse has magic hands … and the massage bed … I'd like one at home! As always it is the staff at a hospitality venue that makes it … and the staff in both the Residences and Hotel were excellent … helpful and friendly without being obtrusive. The location is perfect for shopping at the Deira City Centre and the Mediclinic in the complex makes it extremely convenient as it provides access to full medical and dental services … and the all important PCR test. All kudos to the staff!!!!

Dear Valued Guest, Thank you so much for your uplifting posting in TripAdvisor following your recent stay at the Pullman Dubai Creek City Centre Residences. What was so fascinating was that you had fantastic memories of your stay at our residences. In these unprecedented and uncertain times, so many of us are keen to be able to travel as in the past, or close to that rhythm in any case. Very true that our location is convenient being connected to one of the best malls in Dubai, City Centre Deira Mall as well as Mediclinic. Glad to know that our award-winning Fit and Spa Lounge was up to your liking as well. We all agreed, Pauline is one of our best masseurs for having magic hands to make you feel better and relaxed. Thank you for commenting on the friendliness and helpfulness of all our 'Heartists'. This is very important to us. It was a pleasure to have you with us, and we look forward to welcoming you again at Pullman Dubai Deira City Centre Residences. In the meantime, please keep safe always and be well. Kind Regards, Reda Zerrouk Hotel Manager

Pullman Dubai

TripAdvisor rating 5.0/5

davidlW19EU Business - 09/02/2021 TripAdvisor review

Great team, and they make me feel at home, when I am away from home. Great location connected with the Deira City Centre Shopping Centre. I find the cleaning staff friendly and proficient that provide a great service. Thank you

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre Residences. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager

Feeling home at the Pullman Residence....

TripAdvisor rating 5.0/5

73P-Alex Couples - 23/01/2021 TripAdvisor review

Due to my wife testing positive for Covid before taking our flight...we had to extend our stay for the duration of the isolation period. She stay asymptomatic and I never developed symptoms either, so that was a relief. Reda and John and their team made the longer stay a very nice one. Specially as my wife had her birthday during our isolation. Their truly take care super well of us...checking on us on regular basis and delivering they "tonic booster tea"! Thanks a lot to all the team at Pullman Dubai Creek Deira Residence...we will be back!

Dear Valued Guest, Thank you so much for your uplifting posting in TripAdvisor following your recent stay at the Pullman Dubai Creek City Centre Residences. What was so fascinating was that you had a comfortable and safe stay at our residences despite the situation you had. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe always and be well. Kind Regards, Reda Zerrouk Hotel Manager

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