Pullman Dubai Creek City Centre Residences 5 stars

Customer review rating (ALL Rating) 4.7/5 584 reviews

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Pullman Dubai Creek City Centre Residences - Image 1
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P O BOX 61871, Deira City Centre, Baniyas Road, 61871 Dubai, United Arab Emirates

Description

Hotel extras

  • Direct access to City Centre Deira Mall

  • Walking distance to Dubai Metro Station

  • Outdoor swimming pool

  • Complimentary WIFI

  • Fully-equipped kitchens

Our accommodation(s)

Room

STUDIO APARTMENT, 1 King Size Bed, Creek View

  • 3 pers. max
  • 53 m² / 570 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Panorama view

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Hotel location

Pullman Dubai Creek City Centre Residences

P O BOX 61871, Deira City Centre, Baniyas Road
61871 Dubai
United Arab Emirates

GPS:25.251787, 55.334499

Telephone
Fax +971 4 295 4444

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  584 reviews

TripAdvisor Rating  5.0/5  1,129 reviews

Certificate of excellence 2024

Disappointing service level and poor attention to detail

TripAdvisor rating 3.0/5

Rafael K TripAdvisor review

Disappointing stay. I used the laundry service but the laundry went missing. When it was located after I'd checked out, I was asked to pay for delivery to my new hotel which of course I refused. When the laundry was eventually delivered, it was transported unprotected and so got damaged en route. An item went missing from my room, the head of security investigated and said he would assist with a police report, when i followed up i was told it was not the hotel's policy to assist with a police report. I requested an invoice for my stay made out to my business name, this did not happen, I followed up with Lavinia Marquez ("VIP AMBASSADOR"), received a response addressed to someone else's name but still not the amended invoice, I then escalated to Accor support, who sent me by mistake a response to someone else's query rather than mine. I am still waiting to this day for the invoice.

A Home away from Home! ❤️

TripAdvisor rating 5.0/5

Trek17200278097 TripAdvisor review

Our stay at Pullman Residences was absolutely seamless and perfect in every way. Every staff member, right from the concierge staff, the security, to the front desk, to the housekeeping staff - - literally all of them did their job with all their heart and a smile on their face all the time! We felt as if it was that our own family helping us with things. This is a hallmark which I noticed in my stay at Pullman residences last year and the same this year.. All the toiletries, towels, linen, and everything that needed to be changed on a daily basis was done perfectly, without the need to call for it, or remind your team to come in and do the needful There was generosity of time and commitment towards the clean ship and upkeep of our room, which I truly appreciate and I’m grateful for!’ 15 days at your hotel went away in a breeze and made us leave Pullman with a heavy heart because we were served an impeccable hospitality and kindness that warmed our hearts while we travelled back home to India. A special mention of Ms. Linn Linn who checked us in, Suman ( our housekeeping staff ), Mr Philomeno ( the conceirge) And the security gentleman , whose name I’m unfortunately missing on, who always made things seamless! Thank you to one and all for this experience. The next time I will book this hotel directly with the Pullman reservations, and not through a travel agent

Absolutely perfect , home away from home!

Customer review rating 5.0/5

Sneha S. Families - Confirmed reviews ALL

Our stay at Pullman was absolutely seamless and perfect in every way. Every staff member, right from the concierge staff, the security, to the front desk, to the housekeeping staff - - literally all of them did their job with all their heart and a smile on their face all the time! We felt as if it was that our own family helping us with things. This is a hallmark which I noticed in my stay at Pullman residences last year and the same this year.. All the toiletries, towels, linen, and everything that needed to be changed on a daily basis was done perfectly, without the need to call for it, or remind your team to come in and do the needful There was generosity of time and commitment towards the clean ship and upkeep of our room, which I truly appreciate and I’m grateful for!’ 15 days at your hotel went away in a breeze and made us leave Pullman with a heavy heart because we were served an impeccable hospitality and kindness that warmed our hearts while we travelled back home to India. A special mention of Ms. Linn Linn who checked us in, Suman ( our housekeeping staff ), Mr Philomeno ( the conceirge) And the security gentleman , whose name I’m unfortunately missing on, who always made things seamless! Thank you to one and all for this experience. The next time I will book this hotel directly with the Pullman reservations, and not through a travel agent

Dear Valued Guest, Thank you so much for your heartwarming feedback and for sharing your wonderful experience at Pullman Dubai Creek City Centre Residences! We are thrilled to hear that your stay felt like a home away from home and that every aspect of your visit exceeded your expectations. Your kind words about our team members, including Linn Linn , Suman, Filomeno from , and our attentive security staff, truly mean a lot to us. They will be delighted to know their efforts left such a lasting impression on you and contributed to making your stay seamless and memorable. At Pullman, we pride ourselves on delivering impeccable service, ensuring every detail is taken care of to provide our guests with a comfortable and enriching experience. Knowing that our hospitality and commitment to cleanliness made your stay special and allowed you to leave with such fond memories is the highest compliment we could receive. We are grateful for your trust and loyalty, and it is wonderful to know that you plan to book directly with us for your next visit. This allows us to better personalize your experience and ensure all your preferences are met. We can’t wait to welcome you back and provide another unforgettable stay. Thank you for choosing Pullman Dubai Creek City Centre Residences and for making us part of your journey. Safe travels and warm regards from all of us as you return to India! Sincerely, Laura Nicli Hotel Manager Pullman Dubai Creek City Centre

WELL LOCATED, FRIENDLY STAFF & CLEANLINESS

Customer review rating 4.5/5

Aslam K. Families - Confirmed reviews ALL

As usual, very satisfactory stay

Dear Valued Guest, Thank you for taking the time to share your feedback! We are delighted to hear that, once again, your stay at Pullman Dubai Creek City Centre Residences was very satisfactory. It’s wonderful to know that our central location, friendly staff, and cleanliness contributed to a pleasant experience for you. We take great pride in ensuring that our guests feel at home, and it’s always rewarding to know that our efforts are appreciated. We’ll continue working hard to maintain and improve our services to make every visit even more enjoyable. We look forward to welcoming you back soon for another great stay. Should you need any special arrangements or have specific preferences during your next visit, please don’t hesitate to reach out – we’re here to make your experience unforgettable! Sincerely, Laura Nicli Hotel Manager Pullman Dubai Creek City Centre

Excellent location, Excellent

Customer review rating 5.0/5

Muhammad Families - Confirmed reviews ALL

My stay was fantastic! The spacious, beautifully designed rooms felt like a home away from home, complete with all the amenities. The staff was welcoming and attentive. The convenience to go to city center mall was really worth it. Overall, it was a luxurious and memorable experience that I can’t wait to repeat!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Pullman Dubai Creek City Centre

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Other web-users rate our hotel

  • 344 reviews 9.6/10 Location
  • 472 reviews 8.8/10 Room
  • 985 reviews 9.7/10 Service
  • 225 reviews 8.9/10 Cleanliness
  • 120 reviews 8.3/10 Breakfast
  • 103 reviews 9.1/10 Vibe
  • 15 reviews 10/10 Wellness Area
  • 8 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.