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Novotel Dubai Deira City Centre Hotel 4 stars

Customer review rating 4.3/5 5,875 reviews

ALLSAFE approved hotel

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Room 1

Novotel Dubai Deira City Centre
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+ 14 Services

Hotel extras

  • 5 minute drive from Dubai International Airport

  • Outdoor swimming pool

  • Opposite City Centre Deira Mall

  • Free WiFi access, 24-hour Fitness Centre

  • Private Indoor Car Park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Services for children
  • Bicycles rental (nearby) Paying
  • Ski hire facilities (nearby) Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Dubai Deira City Centre

8th Street Port Saeed District
Opposite City Centre Deira Mall
PO Box 185310
 deira, dubai
united arab emirates

Tel: +97142925200

Fax: (+971)4/2925201

Check-in from 14h00

Check out up to 12h00

  • DUBAI PUBLIC TRANSPORT :  23 DEIRA CITY CENTR

  • DEIRA CITY CENTRE :  Red Deira City Centre

  • By plane

    DUBAI INTL AIRPORT At 3km / 1.86 miles

GPS :25.253595, 55.332931

Our accommodation(s)

Enjoy sleek comfort and spaciousness in a stylish rooms designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Our restaurants and bars

TALA CAFÉ

Type of cuisine: Cafe

The Tala Café is located at the Novotel lobby and serves great selections of pastries, light  meals, coffee, teas and fresh juices.

Menu (PDF)
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  • Sunday -

TALA RESTAURANT

Type of cuisine: Mediterranean

Tala Restaurant is an all-day-dining restaurant that blends International cuisine alongside Italian and Arabic flavors, with an open show kitchen for the best dining experience.

  • Monday -
  • Tuesday -
  • Wednesday -
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  • Friday Closed
  • Saturday Closed
  • Sunday -

BREEZE BAR

Breeze Bar is a perfect poolside bar to relax and unwind with family or friends. It offers a warm and inviting space for you to enjoy a variety of snacks and refreshments.

Non contractual photo

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  • Tuesday -
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  • Sunday -

VERTIGO BAR

Contemporary stylish and lively lounge bar for an informal drink with friends and business associates. Watch live sports and unwind while you sip your favourite drink and enjoy light snacks. Open daily from midday to 2 a.m.

Non contractual photo

  • Monday -
  • Tuesday -
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  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 58

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Novotel Dubai Deira City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,875 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,422 reviews

Well located,Room’s decor good

Customer review rating 5.0/5

Madhav Couples - 30/07/2021 Confirmed reviews ALL

Indeed the hotel deserves its star rating.Restaurant are awesome and the location is superb

well located

Customer review rating 4.0/5

Lea D. Families - 29/07/2021 Confirmed reviews ALL

the room is nice.. i will just suggest to renovate the pergola in the pool and to make the shower/falls from pergola working same as with your photo in the booking.com

City Center

Customer review rating 4.0/5

Kotera Solo - 28/07/2021 Confirmed reviews ALL

It was good and friendly in general.

Good stay

Customer review rating 5.0/5

Kim M. Couples - 25/07/2021 Confirmed reviews ALL

One of my favorite hotel. All staff is nice. Room is clean and spacious. The food is delicious. They allowed us to extend our stay until 2pm. Nice location. Its infron of mall. 5mins walk to metro station.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at Novotel Deira City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay

Customer review rating 3.5/5

Mohammed Z. T. Families - 24/07/2021 Confirmed reviews ALL

Breakfast buffet variety was limited and we were asked to vacate the table without finishing our breakfast ....otherwise everything was good

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stat

Customer review rating 5.0/5

There I. N. O. C. O. T. S. P. W. R. I. W. R. A. I. Q. W. B. R. F. F. S. Q. A. P. H. Families - 23/07/2021 Confirmed reviews ALL

We had a good time there. Swimming pool found very good. Just need to put a canopy to avoid sun burn which we had actually. And just to add paratha and channa also in breakfast. Rest all was found very fantastic.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to Novotel Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good Location

Customer review rating 4.0/5

Roderick Couples - 23/07/2021 Confirmed reviews ALL

Novotel Deira is in a prime location just next to Deira Citicenter room are bit small and old but manageable. Staff are great Thanks to Nazer in the reception for being so polite. Breakfast is good. Thanks

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Excellent Customer Service

Customer review rating 5.0/5

Daniel G. Friends - 21/07/2021 Confirmed reviews ALL

The staff are really nice and pleasant. Especially Nazar at the front desk, he’s so nice. Excellent customer service.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at Novotel Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Just perfect service ! :)

Customer review rating 4.5/5

Paul B. Solo - 21/07/2021 Confirmed reviews ALL

Juste perfect about all ! Room and view perfect. Swimming pool and relax zone perfect! And what a customer service !! Adeel and Marla was really perfect !!! And diaeh, the very great and clever Egyptian men. Thanks for all !!

Dear Valued Guest, Thank you for your fantastic feedback following your stay in Novotel Deira City Centre. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Thank you again for sharing your experience. We hope your next visit to Novotel Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Excellent stay

Customer review rating 5.0/5

Mina B. Business - 21/07/2021 Confirmed reviews ALL

Good location, Parking available Calm air-conditioning Cooperative employees

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at Novotel Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Perfect :)

TripAdvisor rating 5.0/5

Bibopaul Business - 21/07/2021 TripAdvisor review

Thanks for all to Marla, diaeh, :) Swimming pool perfect Room really great Breakfast very good Luggage service top ! Bar very professional Thanks for all to the entire team ! Take care All the best Paul

Dear Valued Guest, Thank you for reviewing your recent stay at Novotel Deira City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

It was a good experience. Had a comfortable stay.

Customer review rating 5.0/5

Anonymous Families - 20/07/2021 Confirmed reviews ALL

Thank you for the wonderful service . Had a great time . The front office staff was very helpful and welcoming. The location is great . Had a wonderful time.

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Novotel Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Novotel Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Well located, big room, clean and nice service

Customer review rating 4.5/5

Nancyaner Families - 19/07/2021 Confirmed reviews ALL

We stayed here for three days and we loved the space, doesn’t feel crowded at all. Nice furniture and nice bathroom. Pretty clean and nice service, friendly staff as well.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at Novotel Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Awesome stay and great staff

Customer review rating 5.0/5

Ronnie D. C. Friends - 18/07/2021 Confirmed reviews ALL

Staff are very good and very friendly

Dear Valued Guest, Thank you for your fantastic feedback following your stay in Novotel Deira City Centre. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Thank you again for sharing your experience. We hope your next visit to Novotel Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay

Customer review rating 4.0/5

Maher T. Families - 16/07/2021 Confirmed reviews ALL

Check in and reception stuff are professional

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Amazing service and Staff

TripAdvisor rating 5.0/5

john ariez a 16/07/2021 TripAdvisor review

This is the second time I have stayed in this hotel and they always provide amazing service! Rooms are always clean. Breakfast is awesome. Kudos to Nazar in front desk for always being warm and welcoming. As well as to Raju in house keeping for being very polite and for being proactive in asking for assitance and needs. Will definitely go back again!

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at Novotel Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

Good stay

Customer review rating 2.5/5

Bita B. Families - 14/07/2021 Confirmed reviews ALL

We stayed in Novotel for three nights. First day of our stay, the roof of toilet was leaking. We asked reception to send someone to fix it. After fixing it was leaking again on the third day. But this time we didn’t ask for help. On the first morning the basin was full of water and again we asked reception for fixing. It took about an hour to be fixed. It was better in a situation like this the hotel change our room.

Dear Valued Guest, First of all, thank you for choosing to stay at Novotel Deira City Centre. We appreciate you sharing your feedback following your stay with us. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with sincerity. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. All our rooms are checked at least three times before being worthy of welcoming our guests. We felt disappointed that you did not find it to be the case. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Excellent Hotel

TripAdvisor rating 5.0/5

saidmyrna Business - 17/04/2021 TripAdvisor review

I choose this excellent hotel without hesitation for all my stays in Dubai. This hotel provides spacious clean rooms very well equipped to fit our needs with a proper desk to work in addition to the facilities of gym and pool. The most important is the health and safety measures taken by this hotel (cleaning, sanitizing, spacing, display & serve of breakfast...) which make us feel safe with no worries during our stay. All the crew members are very helpful and welcoming us at all times. However, I would like to especially thank Mr Mina the DM for rendering our stays very comfortable and pleasant as he is a dedicated person, smiling all the time, always available to help me and my colleagues during our stays at this hotel in a professional and friendly way, keen to fulfil our needs up to our satisfaction and personally follow-up the matters closely without delay. My colleagues and I are always extremely satisfied with our stays at this hotel. I highly recommend this hotel whether for business or for tourism.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Hotel Manager

Dxb trip

TripAdvisor rating 4.0/5

501murtazai Business - 30/03/2021 TripAdvisor review

Lights in the washroom need to b increased and more tv channels to b introduced. Rest all was good and evwn breakfast was better than other hotels n the sops were followed properly and help n support was available at time of check out wid ease

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Hotel Manager

Brilliant

TripAdvisor rating 5.0/5

Sightsee588250 Business - 24/03/2021 TripAdvisor review

I have just stayed at the hotel for 10 nights and all was spot on. I was offered an early check in & was followed by a phone call to my room to make sure all well. The staff were brilliant from the door people to the kitchen staff right to the room cleaners. Not easy to mention all of them but Mina was exceptional while Ali (Catering manager) was so polite and generous. Please keep it up and carry on on whatever you have been doing. I would recommend this place and I will be back in May. Best Wishes, Esam London

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Hotel Manager

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