Novotel Deira Creekside Dubai 4 stars

Customer review rating (ALL Rating) 4.6/5 1,572 reviews

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Novotel Deira Creekside Dubai - Image 1
Novotel Deira Creekside Dubai - Image 2
Novotel Deira Creekside Dubai - Image 3
Novotel Deira Creekside Dubai - Image 4
8th Street Port Saeed District, Opposite City Centre Deira Mall, PO Box, 185310 Deira, Dubai, United Arab Emirates

Description

Hotel extras

  • Prime Deira location opposite City Centre Deira Mall

  • Outdoor swimming pool for leisure

  • Easy access to Dubai Metro, airport, and key business hubs

  • Free WiFi, 24-hour fitness centre, and private indoor parking for added convenience

  • Comfortable, modern rooms designed for both short and extended stays

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive Room with 1 double bed

Photo out of - Executive Room with 1 double bed

This air-conditioned room features a modern décor with a 49 inch LED TV, working space, free WiFi access, Espresso machine, 2 pieces of laundry per day, free late check-out until 4:00 p.m. (subject to availability). Up to 2 adults and 2 children.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Enjoy work and quietness in our 30 m2 spacious room with 2 single beds and a sofa bed with mixed modern décor, ergonomic comfort and high-end facilities: 49inch LED TV, high speed internet access. Up to 2 adults and 1 child.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Deira Creekside Dubai

8th Street Port Saeed District, Opposite City Centre Deira Mall, PO Box
185310 Deira, Dubai
United Arab Emirates

GPS:25.253595, 55.332931

Telephone
Fax +971 4 292 5201
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 188 rooms
  • 3 rooms for people with reduced mobility
  • 185 family rooms
  • 54 connecting rooms
  • 153 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Video game area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Swimming Pool

  • Outside
  • On site

In Balance by Novotel

  • On site
  • On site
  • Indoor parking
  • Private
  • 144 parking spaces
  • Max Limited Height: 2.2 m / 7.21 ft

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Park with sand pit
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

TALA RESTAURANT

Photo out of - TALA RESTAURANT

Tala Restaurant is an all-day-dining restaurant that blends International cuisine alongside Italian and Arabic flavors, with an open show kitchen for the best dining experience.

Cooking style
Mediterranean
Classifications & labels
0
Capacity
80
8th Street Port Saeed District, Opposite City Centre Deira Mall, PO Box, 185310 Deira, Dubai, United Arab Emirates
Telephone +971 4 292 5250
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Tala Restaurant is an all-day-dining restaurant that blends International cuisine alongside Italian and Arabic flavors, with an open show kitchen for the best dining experience.

Contemporary stylish and lively lounge bar for an informal drink with friends and business associates. Watch live sports and unwind while you sip your favourite drink and enjoy light snacks.

With In Balance by Novotel, maintain your equilibrium and stay in shape. In each one of our hotels, recharge your energy using our free training equipment. Relax in the swimming pool after a long day of sight-seeing or meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,572 reviews

Customer review rating 4.5/5

Vladislav M. Business - Confirmed reviews ALL

Dear Vladislav M., Thank you for your positive feedback. We are delighted to hear that you enjoyed your two-week stay, appreciated our location, and found our staff friendly. Your compliments regarding the quality of food will certainly be shared with our team. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 3.5/5

Alemayehu- M. Z. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Islam Q. T. Couples - Confirmed reviews ALL

Dear Islam Q. T., Thank you for your positive feedback. We are delighted to hear that you had a wonderful stay at Novotel Deira Creekside Dubai. Our team works hard to ensure a pleasant experience for all our guests, and your kind words are greatly appreciated. we hope to welcome you back soon. Sincerely, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 5.0/5

Yuting L. Business - Confirmed reviews ALL

Dear Yuting L., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our prime location and found our team members to be helpful and accommodating. Your appreciation for our staff will certainly be shared with them, as they strive to provide excellent service. We look forward to welcoming you back on your next visit and are grateful for your recommendation to friends. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 5.0/5

Shahul H. A. A. Solo - Confirmed reviews ALL

Dear Shahul h. A. A., Thank you for your kind feedback regarding our rooms and the cleanliness of our pool and gym facilities. We are delighted that you enjoyed your stay with us and appreciate your positive remarks. Regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Dear Vladislav M., Thank you for your positive feedback. We are delighted to hear that you enjoyed your two-week stay, appreciated our location, and found our staff friendly. Your compliments regarding the quality of food will certainly be shared with our team. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 3.5/5

Alemayehu- M. Z. Families - Confirmed reviews ALL

location is good, hotel seems old in all room facilities

Customer review rating 5.0/5

Islam Q. T. Couples - Confirmed reviews ALL

Wonderful stay

Dear Islam Q. T., Thank you for your positive feedback. We are delighted to hear that you had a wonderful stay at Novotel Deira Creekside Dubai. Our team works hard to ensure a pleasant experience for all our guests, and your kind words are greatly appreciated. we hope to welcome you back soon. Sincerely, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 5.0/5

Yuting L. Business - Confirmed reviews ALL

Very pleasant journey. I want to thank the man who helps us pickup luggages and the lady who helps us call taxi, they are very kind and nice.

Dear Yuting L., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our prime location and found our team members to be helpful and accommodating. Your appreciation for our staff will certainly be shared with them, as they strive to provide excellent service. We look forward to welcoming you back on your next visit and are grateful for your recommendation to friends. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 5.0/5

Shahul H. A. A. Solo - Confirmed reviews ALL

Rooms are good , pool and gym is clean with full equipments.

Dear Shahul h. A. A., Thank you for your kind feedback regarding our rooms and the cleanliness of our pool and gym facilities. We are delighted that you enjoyed your stay with us and appreciate your positive remarks. Regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 4.5/5

Sa'adatu M. K. Families - Confirmed reviews ALL

Great

Dear Sa'adatu M. K., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our excellent location and had a wonderful experience. best wishes, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 5.0/5

Tahmid F. M. Couples - Confirmed reviews ALL

Best hotel for business and families

Dear Tahmid F. M., Thank you for your kind words regarding our location and cleanliness. We are delighted to hear that you find our hotel suitable for both business and family stays. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 4.5/5

Szczypula J. J. Couples - Confirmed reviews ALL

Our stay was good and warm welcoming from the staff.

Dear Szczypula J. J., Thank you for your kind words regarding your stay with us. We are delighted to hear that you felt welcomed by our staff, as we strive to provide exceptional service to all our guests. best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 3.5/5

Pramod K. C. Business - Confirmed reviews ALL

It was average. Staffs need better training on how to deal and manage client's expectation.

Dear Pramod K. C., Thank you for your feedback. We appreciate your insights regarding the staff's training and management of guest expectations. Your comments are valuable to us, and we will use them as a basis for future improvements. best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai.

Customer review rating 4.5/5

Boopathi P. Families - Confirmed reviews ALL

Good stay for family.

Dear Boopathi P., Thank you for your kind feedback. We are pleased to hear that you and your family had a good stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 4.0/5

Henos B. Families - Confirmed reviews ALL

We really enjoyed our stay! The hotel is conveniently located near the metro, malls, and shops. The room comfortably accommodated our family, with a king-size bed and a complimentary baby cot. Housekeeping was excellent, keeping our room spotless every day despite all our shopping. Breakfast was good, even better than the nearby Marriott in my opinion, though more variety would be appreciated. Overall, a comfortable, family-friendly stay with good value for money.

Dear Henos B., Thank you for sharing your positive experience at Novotel Deira Creekside Dubai. We are delighted to hear that you enjoyed our convenient location, spacious accommodations, and excellent housekeeping services. Your feedback regarding the breakfast variety is appreciated and will be considered as we strive to enhance our offerings for our guests. It is wonderful to know that you found value in your stay with us. We look forward to welcoming you and your family back for another enjoyable visit in the future. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 3.5/5

Lilian M. Solo - Confirmed reviews ALL

Okay

Dear Lilian M., Thank you for your feedback. We appreciate your comments regarding the breakfast variety and the size of the in-room safe. Your insights are valuable as we continuously seek to enhance our guest experience. Kind regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 1.5/5

Sandeep G. Solo - Confirmed reviews ALL

I have stayed at several Novotel properties before, but unfortunately, my experience at Novotel Deira Creekside Dubai was very disappointing and far below my expectations. Although the room itself was acceptable, the overall experience was poor. The additional sofa bed provided for our children was uncomfortable and uneven, making it very difficult to sleep. Adequate toiletries were not provided, which was unexpected for a hotel of this standard. The dustbin in the room was also broken and in poor condition, reflecting a lack of attention to basic room maintenance. Housekeeping service was below expectations as well. Breakfast was another major disappointment. The selection was very limited, and the food was not particularly tasty. Overall, the quality and variety did not meet the standard I have come to expect from Novotel. I have stayed at several Novotel hotels and generally had much better experiences. Unfortunately, this property did not live up to those expectations. The shortcomings in room amenities, bedding, housekeeping and breakfast significantly affected our family's stay. I am giving this hotel 3 out of 10. I hope the management takes this feedback seriously and improves the quality of service, room maintenance, housekeeping and breakfast offerings.

Customer review rating 5.0/5

Nazeed M. Solo - Confirmed reviews ALL

I had a very good experience and the staff were for helpful. I had a great time and will surely be back again. Thank you

Dear Nazeed M., Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and appreciated our helpful staff. Your kind words are greatly valued, and we look forward to welcoming you back in the future. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 1.5/5

Hamid P. Couples - Confirmed reviews ALL

The hotel is tired and needs urgent updating- not the Novotel i expected

Customer review rating 5.0/5

Bryan C. Solo - Confirmed reviews ALL

It was perfect

Dear Bryan C., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 3.5/5

Janet A. O. Business - Confirmed reviews ALL

Very friendly staff right form housekeeping, front office, conferencing and dining area. The IT team was amazing led by Gerald. The event was well organized coordinated by Erandi.

Dear Janet A. O., Thank you for sharing your experience. We appreciate your positive remarks about our location and staff. However, we regret that your stay did not meet your expectations. Your feedback is valued and will be taken into consideration for future improvements. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 4.0/5

Fadi A. Business - Confirmed reviews ALL

nice hotel with good breakfast and dinner (included in my rate). friendly staff. I did not an upgrade although i ususally get it for my membership. water pressure a bit weak. however very good cost/quality

Dear Fadi A., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, dining options, and the service provided by our team. We apologize for the inconvenience regarding the upgrade and the water pressure. Your comments are valued and will be reviewed. Best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

Customer review rating 2.0/5

Arvind R. Solo - Confirmed reviews ALL

Break fast quality and variety need to be better. House keeping is bad, table was not clean, bathroom washbasin choked. House keeping response is very slow, need to call 2 to 3 times

Customer review rating 4.5/5

Mohammed N. R. Business - Confirmed reviews ALL

The location is excellent -quite but easily connectable. Deira City Centre metro station is just a 2 min. walk away. Rooms are cosy. The front desk is excellent. Check-in and check-out were a breeze. Only down point that I could see was the breakfast spread is not that great for DHS65.

Dear Mohammed N. R., Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you found our location convenient and that our team provided excellent service during your check-in and check-out. We appreciate your comments about the breakfast offerings and will take your insights into consideration as we continuously strive to enhance our guests' experiences. best regards, Sumit Gupta General Manager Novotel Deira Creekside Dubai

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