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Novotel Dubai Deira City Centre Hotel 4 stars

Customer review rating 4.3/5 6,005 reviews

ALLSAFE approved hotel

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Room 1

Novotel Dubai Deira City Centre
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+ 21 Services

Hotel extras

  • 5 minute drive from Dubai International Airport

  • Outdoor swimming pool

  • Opposite City Centre Deira Mall

  • Free WiFi access, 24-hour Fitness Centre

  • Private Indoor Car Park

Hotel location

Novotel Dubai Deira City Centre

8th Street Port Saeed District
Opposite City Centre Deira Mall
PO Box 185310
 deira, dubai
united arab emirates

Tel: +97142925200

Fax: (+971)4/2925201

Check-in from 14h00

Check out up to 12h00

  • DUBAI PUBLIC TRANSPORT :  23 DEIRA CITY CENTR

  • DEIRA CITY CENTRE :  Red Deira City Centre

  • By plane

    DUBAI INTL AIRPORT At 3km / 1.86 miles

GPS :25.253595, 55.332931

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 188 rooms
    • 2 rooms for people with reduced mobility
    • 185 family rooms
    • 54 connecting rooms
    • 153 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • English
    • Arabic
    • Russian
    • French
    • Indonesian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Novotel Dubai Deira City Centre
    • On site
    • 144 parking spaces
    • Private
Well-being
  • Swimming Pool
    • Outside
    • On site
  • In Balance by Novotel
    • On site
Boutiques/shopping
  • Shopping mall
Family
  • Services for children
    • Childrens TV Channels
    • Childrens Club for over 12

Our accommodation(s)

Enjoy sleek comfort and spaciousness in a stylish rooms designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 58

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Novotel Dubai Deira City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,005 reviews

TripAdvisor Rating 4.5/5

2,466 reviews

all round experience was good

Customer review rating 5.0/5

Subbu S. Couples - 10/10/2021 Confirmed reviews ALL

I am spending the third long stay with you in the last 6 months. Have become friends with all the staff . They are friendly, greet me whenever i pass them in front office or restaurant or bar or even concierge . They radiated and brought out the warmth in me in reciprocation.

All good

Customer review rating 5.0/5

Tennakoon P. Families - 10/10/2021 Confirmed reviews ALL

Great Locations. Shopping is great Most of 3staff stood out . Mr. Junker Mr.mohamed in Housekeeping Miss Bellize in the reception.

Very well located and friendly staff

Customer review rating 5.0/5

Hassan Business - 09/10/2021 Confirmed reviews ALL

I like staying here as it is near the mall. Clean rooms as well and breakfast was fantastic. The team are very accommodating.

Highly recommended

Customer review rating 5.0/5

S. H. Business - 09/10/2021 Confirmed reviews ALL

Highly recommended hotel. Everything was just how it should be.

Nice and cool hotel

Customer review rating 4.0/5

Abdullah Friends - 07/10/2021 Confirmed reviews ALL

Thanks to all staff

The location is close to there airport and the city center mall

Customer review rating 5.0/5

E. E. Friends - 07/10/2021 Confirmed reviews ALL

I like the staff and the friendly front desk clerk

As always the best

Customer review rating 5.0/5

Ashraf Business - 03/10/2021 Confirmed reviews ALL

Time and again the stay with Novotel DCC is the best experience . GM sumit personally has met me many times and is extremely helpful . Receptionist bellise and assistant jungeer are two of the most friendly people I know . Looking forward to more stays with Novotel DCC.

Dear Valued Guest, Thank you for your fantastic feedback following your stay in Novotel Dubai Deira City Centre. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Thank you again for sharing your experience. We hope your next visit to Novotel Dubai Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Very comfortable stay

Customer review rating 5.0/5

Kamaldeep S. Solo - 03/10/2021 Confirmed reviews ALL

Breakfast was good, staff was helpful and knowledgeable.

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at Novotel Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Well located and helpful

Customer review rating 5.0/5

Sudhandar Solo - 03/10/2021 Confirmed reviews ALL

The hotel provided an early checkin and it was located opposite to the Deira city centre mall. Overall, it was a good experience.

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Novotel Dubai Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being near to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to ibis Dubai Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre
Customer review rating 4.0/5

Mr. S. M. Y. A. Business - 02/10/2021 Confirmed reviews ALL

Its actually my third time to spend my business trip period in Novotel hotel, it was very good really i appreciate your team especially at the reception there warm welcoming as well the room service too

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to Novotel Dubai Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre
Customer review rating 0.5/5

Mahmoud Couples - 29/09/2021 Confirmed reviews ALL

I’m a Gold meber in Accor and am Totally DISAPPOINTED .. In Last 2 Visit I met with staff name Olu at the reception (Novotel deira)who is not helpful at all ,whatever I will ask the answer is No !!  Not ready to help or assist till I ask to see the Manger then he started helping me. This was a really bad experience and I’m really thinking not to come again because of the service and attitude which I have received. In a big group like Accor should not hire like this type of staff.

Well located

Customer review rating 4.5/5

Ahmed M. G. Business - 29/09/2021 Confirmed reviews ALL

Very good for business trips

Dear Valued Guest, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Novotel Dubai Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being near to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Novotel Dubai Deira City Centre will be as pleasant as the previous one. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre
Customer review rating 3.5/5

Anonymous Business - 27/09/2021 Confirmed reviews ALL

Room smelly and out of date, room service too slow a/c was not good.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Well located and nice place

Customer review rating 4.5/5

Vinay R. Business - 27/09/2021 Confirmed reviews ALL

Very convenient place to stay. Close to airport and easily accessible.

Dear Valued Guest, Thank you for reviewing your recent stay at Novotel Dubai Deira City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good stay

Customer review rating 4.0/5

Ardiel C. Families - 26/09/2021 Confirmed reviews ALL

Good, comfortable and enjoyable

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Good location, friendly staff

Customer review rating 4.5/5

Abd E. B. G. Families - 26/09/2021 Confirmed reviews ALL

We have very good experience with reception lady/ Emma Was very helpful to us to make the reservation, quick adjustment for the room& finalize everything very quick

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at Novotel Dubai Deira City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Very well located & connected hotel

Customer review rating 5.0/5

Anand J. Business - 25/09/2021 Confirmed reviews ALL

Overall a very good experience, good breakfast, excellent hygiene and cleanliness, wifi connectivity, very pleasant and supporting staff

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to Novotel Dubai Deira City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the positive spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Extended Stay!

TripAdvisor rating 5.0/5

BoatorPlane 24/09/2021 TripAdvisor review

I really enjoyed my stay at the Novotel. Staff was very friendly and made me feel like I was at home. Great management team there. Michele and Wilfred from the restaurant staff always greated me with a smile. I will be returning soon!

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding your recent experience at Novotel Dubai Deira City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a comfortable and extraordinary ‘souvenir’ for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

Excellent stay

Customer review rating 4.5/5

Anwer B. Business - 23/09/2021 Confirmed reviews ALL

Novotel is well located, good ambience, sumptuous breakfast, very helpful staff and value fir money place to stay

Dear Valued Guest, Thank you for reviewing your recent stay at Novotel Dubai Deira City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Sincerely, Kind Regards, Sumit Gupta Hotel Manager Novotel & Ibis Deira City Centre

Excellent

TripAdvisor rating 5.0/5

medhatsalahshohieb Family - 03/09/2021 TripAdvisor review

I thank everyone for the great stay and hospitality especially Mr. Mina and Madame Emma and the restaurant staff and all the hotel staff, reception, security and pool staff. Thank you very much and I hope to do it again

Dear Valued Guest, Thank you for reviewing your recent stay at Novotel Dubai Deira City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Sumit Gupta Hotel Manager

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