ibis Deira Creekside Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 2,014 reviews

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Description

Hotel extras

  • 5 minute drive from Dubai International Airport

  • Complimentary shuttle to Mamzar Beach. Pre registration is required.

  • Free Indoor Parking, Free WiFi access

  • Opposite City Centre Deira Mall

  • 2 minute walk from Dubai Metro Station

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Deira Creekside Dubai

8th street Port Saeed District, Opposite City Centre Deira Mall, P.O Box
185310 Deira, Dubai
United Arab Emirates

GPS:25.253194, 55.332931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,014 reviews

Customer review rating 5.0/5

Mohammed Y. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Anver K. K. Business - Confirmed reviews ALL

Dear Anver K. K., Thank you for sharing your feedback. We sincerely regret the inconvenience and frustration you experienced during your arrival. We would like to clarify that upon receiving your reservation, our team promptly followed up with your travel agent regarding the payment status. However, the payment confirmation was not received by the hotel until your checkout date. As per standard hotel procedures, when payment for a reservation has not been received or confirmed by the booking agent, the hotel is required to secure the stay by collecting a refundable deposit from the guest until the travel agent resolves the payment matter. This measure is necessary to ensure that accommodation can be provided while the payment issue is being addressed. We understand that this situation was disappointing and appreciate that, as a guest, you had already completed your payment with the booking platform. Unfortunately, the delay in payment confirmation was beyond the hotel's control. Nevertheless, our team worked to accommodate your stay while actively following up with the travel agent to resolve the matter. We value your feedback and sincerely apologize for the inconvenience caused. Your comments have been noted, and we remain committed to providing a smoother experience for all our guests. Kind regards, Sincerely, Sumit Gupta General Manager Novotel Deira Creekside

Customer review rating 3.5/5

Victoria A. O. O. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Abhay P. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Joseph G. Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 1,800 reviews 9.9/10 Location
  • 1,692 reviews 7.3/10 Room
  • 3,935 reviews 9.6/10 Service
  • 36 reviews 8.9/10 WiFi
  • 1,251 reviews 8.9/10 Cleanliness
  • 575 reviews 8.3/10 Breakfast
  • 495 reviews 9.2/10 Food
  • 471 reviews 3.5/10 Comfort

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