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Pullman Dubai Creek City Centre Hotel 5 stars

Customer review rating 4.5/5 10,112 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Dubai Creek City Centre
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+ 28 Services
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Room 1

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Children's age

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Hotel extras

  • Direct access to Deira City Centre Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Dubai International AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Golf course 18 holes (Nearby)Paying
  • Tennis
  • Boat excursions
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road
Baniyas Street
PO Box 61871
0000
dubai
united arab emirates

Tel: +97142941222

Fax: (+971)42954444

Check-in from 15h00

Check out up to 12h00

  • Dubai Metro Station :  Red Line Deira City Centre

  • By plane

    Abu Dhabi International Airport At 125km / 78 miles

  • By plane

    Dubai International Airport At 2km / 1 miles - Shuttle paying

  • By plane

    Sharjah International Airport At 35km / 21 miles

GPS :25.250571, 55.334701

Our accommodation(s)

All rooms and suites come with the comfortable Pullman signature bed sheets, a LED IPTV that can integrate with guests' devices, tea & coffee amenities, free high speed internet access and 24-hour room service.

Superior Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room, Twin Bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Family Room, King Size Bed

  • Max. number of persons: 4
  • Area: From 36 m² / 388 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

MEDLEY

Type of cuisine: International

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE T-LOUNGE BY DILMAH

Type of cuisine: Cafe

Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

AZURE

Non contractual photo

Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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LA FABRIQUE

Non contractual photo

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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EXECUTIVE LOUNGE

Non contractual photo

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 273 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,112 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,975 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good hotel next to City Ceter Dubai Creek Mall

TripAdvisor rating 4.5/5

LukeDC1 21/01/2021 TripAdvisor review

It is a premium hotel. Modern and clean. Direct access to the City Center Mall and Deira Metro station. The swimming pool was very nice and heated.Most of the staff very nice and helpful. The rooms relatively small and the breakfast a little disappointing for Pullman standards (few options and no diversification from day to day).

Amazing!

TripAdvisor rating 4.5/5

filipealmeydan 20/01/2021 TripAdvisor review

The hotel is amazing, nice room and breakfast, swimpool is amazing at the top (best view to spot the planes from DXB) The pub is very good...question the desk office about the happy hour packages. This hotel is located in Deira Center Mall...perfect to shopping and buy something in Carrefour.

yes good

Customer review rating 4.5/5

Fatima Couples - 19/01/2021 Confirmed reviews ALL

it was good during my stay at hotel,

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre
Customer review rating 4.5/5

Richardson A. Couples - 18/01/2021 Confirmed reviews ALL

Always good

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located

Customer review rating 4.5/5

Naima I. D. Couples - 16/01/2021 Confirmed reviews ALL

Very clean , great staff , very well located , facilities available , great food

Dear Valued Guest, What a pleasure to read your kind review regarding your recent guest experience at the Pullman Dubai City Center. It is always so appreciated when guests such as you take the time to write about their experience in our vibrant hotel. As we know, it is all in those thoughtful details which did not go unnoticed by you. We are glad that you felt the warmly welcomed by the team in different ways. All the 'Heartists' in our hotel are always delighted to give you another wonderful stay in Dubai. Thank you so much for being a dedicated ambassador of Pullman Dubai Creek City Centre and we look forward to many visits over time. in the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Not that good anymore

Customer review rating 4.5/5

Johannes Couples - 13/01/2021 Confirmed reviews ALL

I used to had a previous perfect stay there that's why I came back. this time: no lounge, no welcome drink, no room upgrade. sofitel has at least some afternoon snacks instead of lounge. we were charged at the restaurant for a glass of wine 130 dollars. this wine was not on the online menu, we didn't get a wine list only the overcharged bill. I complained and got 50%, but it was a unpleasant surprise. I came back and stay opposite at the Novotel. They are not Pullman standard but value for price is great.

Dear Valued Guest, First of all, we would like to thank you for your consistent loyalty to Accor. At the same time, we were saddened to know that your recent stay was not up to your expectation. Whilst an apology will alter the outcome of your experience, we do extend it with sincerity. We do respect all the benefits and privileges that our members are entitled to whenever they stay in our hotel. Upon checking your booking, we were to upgrade you from our superior room to a deluxe family room. Moreover, due to the current situation, our Executive Lounge in the 11th Floor is closed however, this does not stop us from giving you the Executive Lounge benefits. We have a dedicated and exclusive area in our Medley restaurant where are elite members can enjoy lounge benefits. Happy Hour is also happening from 6 PM to 8 PM where we offer selected alcoholic and non-alcoholic drinks. We also extended a 50% discount for ALL members who dine in our Medley restaurant. Please rest assured that we remain in continuous excellence and we hope that you find it to be the case in your next visit with us. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

اقامه مميزه

Customer review rating 4.5/5

ع. Business - 11/01/2021 Confirmed reviews ALL

My stay at Pullman city center Dubai was amazing, I had a nice sea view from my room , big thanks to ms aqsa for their great service and assistance they made my stay amazing .i will definitely come back

Dear Valued Guest, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your hotel choice when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Thank you. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Warm and friendly experience

Customer review rating 4.5/5

Ayesha S. Families - 10/01/2021 Confirmed reviews ALL

It was worth staying Really relaxing and comfortable Can't wait to come back Thank you Team Pullman!

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

well situated with super service

Customer review rating 4.5/5

Berthold B. Families - 10/01/2021 Confirmed reviews ALL

very cooperative staff, super service in a very good location

Dear Valued Guest, Many thanks for your succinct feedback following your stay at Pullman Dubai Creek City Centre. Indeed, we are so blessed with prime location being attached to one of the best malls in Dubai, Deira City Centre Mall. Thank you for highlighting the good service of our passionate Heartists. It is in those thoughtful details that go unnoticed by you. We very much look forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 4.5/5

Nishal Business - 10/01/2021 Confirmed reviews ALL

Enjoyed the stay, very close to all sites of Dubai.. Good restaurants and pool

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding you recent experience at the Pullman Dubai City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai, a relaxing and comfortable place for you. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Comfortable stay, pleasant experience

Customer review rating 4.5/5

Msk Families - 08/01/2021 Confirmed reviews ALL

The actual hotel does not make this an experience. The staff does. Well done to the management and the staff.

Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Amazing hotel with best location

Customer review rating 4.5/5

Albert Couples - 04/01/2021 Confirmed reviews ALL

I like the hotel being inside the mall,was easy accessing shoping/food outlet..will come back

Dear Valued Guest, We appreciate you sharing to us your feedback following your stay at Pullman Dubai Creek City Centre. It is so true that we are blessed to have the perfect location adjacent to one of the best malls of Dubai, City Centre Deira Mall. A great leisure, entertainment and shopping retreat just at the doorstep. For being in a choice location, just 10 minutes away from the Dubai International Airport and shopping district. We look very much forward to your next visit! Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

well located

Customer review rating 4.5/5

Dawit A. Solo - 04/01/2021 Confirmed reviews ALL

it isba good one .Except that there is a person smoking in the non smoking area for me it takes time to note that becuae i thought the smell comes from the 8th floor i am in the 7th floor ...one day i saw the women beside my room smoking i informed and stopped ...i think it has to be noticed before that by the staff

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, we would like to highlight that smoking is only allowed in smoking floors and designated areas. This is clearly explained to all the guests staying in our hotel and we ensure that this is strictly adhered to. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Fantastic time

Customer review rating 4.5/5

M. V. Friends - 03/01/2021 Confirmed reviews ALL

Mr pashu is a great help, very good man.

Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that he exceeded your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Great place

TripAdvisor rating 4.5/5

ibrahimhlutfi 03/01/2021 TripAdvisor review

I was just wondering why the showers are only half door and dose not have a full sliding door or a shower curtains ? Because every time you take a shower the water leaks to the bathroom floor. The 2nd thing is the bathtub at the hotel are very high above the floor and very slippery.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. On the other hand, we took not of your comments about the bathroom design. Rest assured that all these remarks will be taken into consideration during our future plans of refurbishing our accommodation. We wish you all the best in this year 2021. In the meantime, please keep safe and be well always. Kind Regards, Reda Zerrouk Hotel Manager

Excellent service

Customer review rating 4.5/5

I. Families - 02/01/2021 Confirmed reviews ALL

Great hotel made even better by exceptional service. Housekeeping staff were very attentive, as were the bell boys and concierge. Great stay.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre
Customer review rating 4.5/5

Mu… Families - 02/01/2021 Confirmed reviews ALL

Very clean every where.

Dear Valued Guest, Thank you for taking the time to reply to our survey regarding your stay at the Pullman Dubai Creek City Centre. I can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more, so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located

Customer review rating 4.5/5

Shimeles B. A. Business - 01/01/2021 Confirmed reviews ALL

It was nice time but not available premiere league at my room TV made me angry

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good Stay

Customer review rating 4.5/5

Zafar Business - 31/12/2020 Confirmed reviews ALL

The Staff of the hotel was very hospitable and friendly. Hotel was clean and tidy. The front desk staff, especially Miss Aqsa was very helpful and courteous. Would love to visit again.

Dear Valued Guest, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you for making us your hotel choice when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Great staff, great stay

Customer review rating 4.5/5

Maria Families - 29/12/2020 Confirmed reviews ALL

We were delighted when the duty manager upgraded our extended stay and truly appreciate the effort all the reservations staff put into to extend our stay when we thought that it will not be possible and we have to check out and move to another hotel.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, we wish you all the best in the New Year. Please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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