Pullman Dubai Creek City Centre 5 stars

Customer review rating (ALL Rating) 4.5/5 1,811 reviews

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Description

Hotel extras

  • Direct access to City Centre Deira Mall

  • Prime Deira location near Dubai Creek, traditional souks, and key business districts

  • Outdoor swimming pool, spa, and fitness facilities, including a padel court

  • Connected to extended-stay residences, ideal for families and long-stay guests

  • Perfectly positioned between Old Dubai charm and modern city attractions

Our accommodation(s)

Book this hotel
Room 1

The 29 m² contemporary style room comes with twin beds. Equipped with working space, mini-bar, safe, 40" LCD / LED TV, C.O. Bigelow amenities and free high speed internet access. Extra bed is possible.

  • Views:

    City View

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 29 m² / 312 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

Enjoy a unique experience in this 36 m² room, perfect for families with additional sofa bed. 40" LCD / LED TV, C.O. Bigelow amenities and free high speed internet access. Extra bed is possible.

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Located in the Executive Floor, this 29 m² room features a working space, C.O. Bigelow amenities, Nespresso machine, 40" LCD / LED TV, access to Executive Lounge and 20% discount on Spa treatments included (per room per stay, advance booking required)

  • Views:

    City View

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive Suite, King Size Bed and Sofa

A 67 m² spacious one bedroom suite with sofa can accommodate for up to 3 adults. Enjoy the access to the Executive Lounge, C.O. Bigelow amenities, Nespresso machine, 55" LCD / LED TV and 20% discount on Spa treatments (per room per stay)

  • Views:

    City View

Max. number of persons
4
Area
From 67 m² / 721 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road, Baniyas Street
61871 DUBAI
United Arab Emirates

GPS:25.250571, 55.334701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • 317 rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 35 connecting rooms
  • 72 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Vietnamese

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

11 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Pool

  • Outside
  • Nearby

Fitness center

  • Nearby

Sports and leisure

Gym

  • On site
  • Near the property
  • Outdoor parking
  • Public
  • 15 parking spaces

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Valet

GPS:25.250571, 55.334701

Parking information

  • On site
  • Enclosed outdoor parking
  • Private
  • 205 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.3 m / 7.5 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
Book

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

La Fabrique

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

Bar Type
Bar
Capacity
116
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

EXECUTIVE LOUNGE

Currently unavailable

Exceptional closings

  • From to

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Bar for hotel customers only

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Wine by the glass available

Snacks facilities

  • Cold snacks
  • Hot snacks

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

Start your day right with our wholesome buffet-style breakfast, featuring a wide array of healthy options from international and local cuisines, accompanied by live cooking stations.

As part of our ongoing enhancements to elevate your experience, please note that the Pool will be temporarily closed for maintenance. Guests may access the Pool facilities at Novotel Deira Creekside (across the road) with complimentary transportation

As part of our ongoing enhancements to elevate your experience, please note that the Gym will be temporarily closed for renovation. Guests may access the Gym facilities at Novotel Deira Creekside Dubai (across the road), with complimentary transportation.

As part of our ongoing enhancements to elevate your experience, please note that the Spa will be temporarily closed for renovation. During this period, alternative spa arrangements have been made within the property for your convenience.

Pullman Dubai Creek City Centre combines upscale and beautiful venues with impeccable service and delightful culinary creations to make your wedding a truly memorable event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,811 reviews

Customer review rating 5.0/5

Roy M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Bashir M. H. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Paul L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Peter J. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Angela R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Bashir M. H. Couples - Confirmed reviews ALL

The staff are amazing, very polite and welcoming. The newly opened cafe is just amazing. We were fortunate to attend the opening (try everything on the menu) the rooms are beautiful decorated and the mattress is to die for! I didn’t want to leave

Customer review rating 4.0/5

Paul L. Couples - Confirmed reviews ALL

We arrived just as the new entrance was opening….wonderfully coloured use of multicoloured rocks. The room in the new wing was excellent. The low level renovation noises during the day were distracting.

Customer review rating 5.0/5

Peter J. Business - Confirmed reviews ALL

Honestly it was a pleasant stay and will continue to stay in Pullman hotel anytime am in Dubai and will continue referring people to the property because it's value for money both in location and staff hospitality and the amenities are welcoming

Customer review rating 4.5/5

Angela R. Couples - Confirmed reviews ALL

Stay was good, F&B staff were very welcoming and friendly.

Customer review rating 1.0/5

Banda M. Couples - Confirmed reviews ALL

The customer service is great beyond expectations but the renovations and the closure of some areas isn’t good

Customer review rating 3.0/5

Gainsford A. Couples - Confirmed reviews ALL

Comfortable room and excellent service from the staff but disappointed that when booking my travel agent was not informed that the Hotel in under renovation and that the pool, restaurant and gym were all closed.

Customer review rating 4.5/5

Masoud E. Solo - Confirmed reviews ALL

Another excellent stay at Pullman Dubai Creek City Centre. I stayed for one night and was extremely happy with the cleanliness of the room, the professional and friendly behaviour of the staff, and the convenient location. Everything was well maintained and comfortable. I have stayed here before and the experience is consistently very good. I will definitely stay again.

Customer review rating 4.0/5

Mckay C. Couples - Confirmed reviews ALL

Staff were all very obliging and helpful

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to know that you enjoyed our convenient location, clean and comfortable room, food service, and the helpfulness of our team. It is wonderful to hear that our Heartists made you feel well looked after throughout your stay. We also appreciate your suggestion regarding a hard-copy information booklet with Dubai tips, local customs, key sights, and a city map. While much of this information is available digitally, we understand that having a printed guide can be more convenient for some guests. We will certainly take your suggestion into consideration as we continue to enhance our guest experience. We hope to have the pleasure of welcoming you back to Pullman Dubai Creek City Centre in the future. Warm regards, Laura Nicli General Manager

Customer review rating 4.5/5

Rajnish L. Families - Confirmed reviews ALL

The concierge and reception staff were extremely helpful upon arrival itself as I had forgotten my mobile phone in the taxi and they assisted diligently to retrieve the phone. The room was comfortable and located next to the commercial center. Breakfast was great and the staff was very caring during our whole stay. Overall, a great experience.

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to know that you had a great overall experience and enjoyed the comfort of your room, our convenient location, and breakfast. We are especially pleased to hear that our Concierge and Reception teams were able to assist you in retrieving your mobile phone. Your kind words about their helpfulness and the care shown by our team throughout your stay are truly appreciated. We will be sure to share your feedback with the team, as it is always encouraging to know that their efforts made a positive difference to your stay. We look forward to welcoming you back to Pullman Dubai Creek City Centre in the future. Warm regards, Laura Nicli General Manager

Customer review rating 3.0/5

Wanyoro A. Business - Confirmed reviews ALL

The AC was uncontrollable. I ended up getting so sick.

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are concerned to learn that you experienced difficulty regulating the air conditioning during your stay and that this affected your comfort. We understand how important a comfortable room temperature is for a pleasant stay. Please be assured that we have taken note of your comments and will follow up with the relevant team to review the matter and ensure the necessary attention is given. We would appreciate the opportunity to welcome you back and provide you with a more comfortable experience. Warm regards, Laura Nicli General Manager

Customer review rating 4.5/5

Arif K. Families - Confirmed reviews ALL

Parents enjoyed the stayed. Overall, - excellent service

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to know that your parents enjoyed their stay with us and that they experienced excellent service from our team. It is wonderful to hear that our Heartists contributed to making their stay a pleasant one. We truly appreciate your kind words and look forward to welcoming your family back to Pullman Dubai Creek City Centre in the future. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Dinushka C. Business - Confirmed reviews ALL

This was possibly my 10th stay with this hotel and as always the customer service was above and beyond what is expected.

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. It is truly a pleasure to welcome you back and we are delighted to know that, once again, our team delivered a level of service that went above and beyond your expectations. Your continued loyalty means a great deal to us, and we sincerely appreciate you choosing Pullman Dubai Creek City Centre time and time again. We look forward to welcoming you for many more stays in the future. Warm regards, Laura Nicli General Manager

Customer review rating 1.0/5

Lucy N. M. Solo - Confirmed reviews ALL

I was told at the check in that the hotel is under renovations which dampened my mood but shock on me, the experience was worth it

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to hear that, despite your initial concerns about the enhancement works, your experience turned out to be well beyond your expectations. It is wonderful to know that the overall experience left you with such a positive impression. Your kind words are truly appreciated and will certainly be shared with our team as a great encouragement. We look forward to welcoming you back and creating another memorable stay. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Armagnacq A. Couples - Confirmed reviews ALL

Staff were very helpful; rooms good size and well-kept and restaurant/bar good food

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to know that you had a comfortable stay and appreciated the helpfulness of our team, the spacious and well-kept rooms, and the good food at our restaurant and bar. Your kind feedback is truly appreciated and will be shared with our team as a great encouragement. We look forward to welcoming you back to Pullman Dubai Creek City Centre for another enjoyable stay. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Tumba W. Couples - Confirmed reviews ALL

Wonderful💜

Dear Valued Guest, Thank you for your wonderful feedback following your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to know that you had a wonderful stay and enjoyed the comfort, cleanliness and exceptional hospitality provided by our team. It is especially rewarding to hear that you found our colleagues professional and attentive throughout your visit. We truly appreciate your special recognition of Chathuranga, Kelvin, Maya, Chetan and Asmita from Housekeeping. We will be delighted to share your kind words with them, as such recognition is a wonderful encouragement to our team. Thank you for choosing Pullman Dubai Creek City Centre. We look forward to welcoming you back for another memorable stay. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Samira K. Couples - Confirmed reviews ALL

From the moment we arrived, your team demonstrated true hospitality and a genuine passion for guest care. The staff recognized us immediately and showed absolute joy in welcoming us back. Please extend our highest praises and heartfelt thanks to your entire front office, guest relations team and F&B team.

Dear Valued Guest, Thank you for your heartfelt feedback following your stay at Pullman Dubai Creek City Centre Hotel. We are truly delighted to know that you felt warmly welcomed from the moment you arrived and that our team made you feel genuinely valued and cared for. It is especially rewarding to hear that our front office, Guest experience and Food & Beverage teams contributed to such a memorable experience. Your kind words and recognition mean a great deal to our colleagues, and we will be delighted to share your appreciation with the teams. Knowing that our genuine passion for hospitality is felt by our returning guests is the greatest encouragement we could receive. Thank you for your continued trust and loyalty. We look forward to welcoming you back and creating many more delightful stays for you. Warm regards, Laura Nicli General Manager

Customer review rating 3.0/5

Edouard P. Business - Confirmed reviews ALL

There has been a number of disappointing communications with the staff. Nothing really bad but this kind of spoils the experience .

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are pleased to know that you appreciated our convenient location. At the same time, we regret to learn that some of your interactions and communications with our team did not meet your expectations and affected your overall experience. We take your comments seriously, as consistent and attentive communication is an important part of the service we aim to provide. Your feedback is a valuable learning opportunity for our team, and we will continue to focus on improving our communication and service standards. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more positive experience on a future visit. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Ahmed P. Couples - Confirmed reviews ALL

Very convenient. Unfortunately there was renovations underway but the experience was still fantastic. Will definitely book again here.

Dear Valued Guest, Thank you for your kind feedback following your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to know that, despite the ongoing enhancement works, you still had a fantastic experience with us and found our location very convenient. We truly appreciate your understanding and are especially pleased to hear that you would choose to stay with us again. We look forward to welcoming you back and making your next stay even more enjoyable. Warm regards, Laura Nicli General Manager

Customer review rating 4.5/5

Jomo I. Families - Confirmed reviews ALL

All was good

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are pleased to know that you had a comfortable and enjoyable stay with us. It is wonderful to hear that everything met your expectations, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back to Pullman Dubai Creek City Centre on your next visit to Dubai. Warm regards, Laura Nicli General Manager

Other web-users rate our hotel

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  • 2,066 reviews 9.4/10 Service
  • 26 reviews 5.6/10 WiFi
  • 518 reviews 8.6/10 Cleanliness
  • 363 reviews 8/10 Breakfast
  • 322 reviews 9.1/10 Vibe
  • 288 reviews 5.7/10 Comfort

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