Pullman Dubai Creek City Centre Hotel 5 stars

Customer review rating 4.5/5 9,889 reviews
Pullman Dubai Creek City Centre
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+ 28 Services
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Hotel extras

  • Direct access to Deira City Centre Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Dubai International AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Tennis
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road
Baniyas Street
PO Box 61871
0000
dubai
united arab emirates

Tel: +97142941222

Fax: (+971)42954444

Contact email

Check-in from 15h00

Check out up to 12h00

  • Dubai Metro Station :  Red Line Deira City Centre

  • By plane

    Abu Dhabi International Airport At 125km / 78 miles

  • By plane

    Dubai International Airport At 2km / 1 miles - Shuttle paying

  • By plane

    Sharjah International Airport At 35km / 21 miles

GPS :25.250571, 55.334701

Our accommodations

All rooms and suites come with the comfortable Pullman signature bed sheets, a LED IPTV that can integrate with guests' devices, tea & coffee amenities, free high speed internet access and 24-hour room service.

Superior Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room, Twin Bed

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Family Room, King Size Bed

  • Max. number of persons: 4
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Junior Suite, King Size Bed and Sofa

  • Max. number of persons: 3
  • Area: From 49
  • Views: Panorama view, City side, Golf view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Suite, King Size Bed and Sofa

  • Max. number of persons: 3
  • Area: From 67
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

MEDLEY

Type of cuisine: International

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE T-LOUNGE BY DILMAH

Type of cuisine: Cafe

Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AZURE

Photo non contractuelle / Strictly non binding

Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA FABRIQUE

Photo non contractuelle / Strictly non binding

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 273

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,889 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,803 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

My second home whenever I'm in Dubai

TripAdvisor rating 4.5/5

larraine21 Business - 23/03/2020 TripAdvisor review

This have been my second home whenever I am in Dubai. What I love in Pullman Dubai Creek City Centre are the location and the superior hospitality of staff from reception to the business lounge. They are thoughtful enough to always check on me and allow me to check in online whenever possible.

Well located

Customer review rating 4.5/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Had a great stay, the staff were always so kind and willing to help with absolutely any inquiry i may have had.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located

Customer review rating 4.5/5

Rajendran S. Solo - 18/03/2020 Confirmed reviews ALL

Good service with the current facilities

Dear Valued Guest, Many thanks for your succinct feedback following your stay at Pullman Dubai Creek City Centre. Indeed, we are so blessed with prime location being attached to one of the best malls in Dubai, Deira City Centre Mall. Thank you for highlighting the good service of our passionate Heartists. It is in those thoughtful details that go unnoticed by you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good Stay

Customer review rating 4.5/5

Imran A. S. Solo - 18/03/2020 Confirmed reviews ALL

Short stay but good stay always very happy

Dear IValued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Very good stay

Customer review rating 4.5/5

G. Couples - 18/03/2020 Confirmed reviews ALL

Very good hotel great heated pool. Good food.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 4.5/5

Khaled Solo - 17/03/2020 Confirmed reviews ALL

Thanks for everything. And I enjoyed.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 4.5/5

Alex Solo - 16/03/2020 Confirmed reviews ALL

This has been a great stay. Many thanks to Nagesh for doing my laundry, Masuri to always clean my room, Beatrice and Jil to seat me in in the restaurant, also Ali for being very kind. Just the gym should have a bit more machines, specifically for training the lower back area.

Dear Valued Guest, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf especially to Nagesh, Masuri, Beatrice, Jill and Ali for their contribution to your wellbeing whilst in our hotel. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Location and friendly staff...

Customer review rating 4.5/5

Ikram E. Friends - 16/03/2020 Confirmed reviews ALL

Excellent hotel and location.very convenient inside the mall access wise and spacious clean rooms.

Dear Valued Guest, We would like to thank you for sharing your fantastic review following your stay at Pullman Dubai Creek City Centre. We are certainly very fortunate to have this perfect location, in close proximity to so many wonderful attractions, the most significant points of interest, and not to be forgotten, the choicest shopping in the city! We are delighted that you considered your dealings with our Heartists helpful! What a compliment to the team that you also describe them as excellent! We look forward to your return visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Very nice hotel

Customer review rating 4.5/5

Dag Business - 16/03/2020 Confirmed reviews ALL

Very nice hotel situated close to the airport (by taxi/car, walking not an option). Modern, confortable, beds are just perfect !

Dear Valued Guest, We appreciate you sharing to us your feedback following your stay at Pullman Dubai Creek City Centre. It is so true that we are blessed to have the perfect location adjacent to one of the best malls of Dubai, City Centre Deira Mall. A great leisure, entertainment and shopping retreat just at the doorstep. For being in a choice location, just 10 minutes away from the Dubai International Airport and shopping district and yet you found the room most comfortable and spotless. We look very much forward to your next visit! Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

fantastic stay

Customer review rating 4.5/5

Jonathan Business - 15/03/2020 Confirmed reviews ALL

home away from home

Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Awesome Experience

Customer review rating 4.5/5

Loraine Business - 14/03/2020 Confirmed reviews ALL

All staff is very friendly and helpfull

Dear Valued Guest, We wanted to acknowledge your thoughtful review following your recent stay at the Pullman Dubai Creek City Centre. We agree that it is all about that personal and attentive service which you found to be the case overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located, near to the mall and airport

Customer review rating 4.5/5

Hafiz Business - 14/03/2020 Confirmed reviews ALL

Check-in was smooth and fast. Room was comfy and spacious.

Dear Valued Guest, We appreciate you sharing to us your feedback following your stay at Pullman Dubai Creek City Centre. It is so true that we are blessed to have the perfect location adjacent to one of the best malls of Dubai, City Centre Deira Mall. A great leisure, entertainment and shopping retreat just at the doorstep. For being in a choice location, just 10 minutes away from the Dubai International Airport and shopping district and yet you found the room most spacious and comfortable. We look very much forward to your next visit! Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

A nice Hotel with good location

Customer review rating 4.5/5

Jerry K. Couples - 14/03/2020 Confirmed reviews ALL

Very clean room and the bathroom. For the cleanliness of the allocated room, I will give you five (5) stars. Breakfast in the hotel restaurant was also grate. Your waiter's are very nice people. Very helpful and the food served are good. The hotel staffs are very sociable . The location of the hotel is grate and easy access to downtown Dubai via subway or by taxi. For that, I say thank you.

Dear Valued Guest, First of all, let me thank you for your fantastic review regarding you recent experience at the Pullman Dubai City Centre. The most important reward for each one of us is to read that we succeeded in making your visit to Dubai. I am very glad to learn that not only or location, our amenities, but most of all our services were for you the best part of your stay. Please be assured that your compliments have been shared with our 'Heartists' which certainly maintain their motivation to provide an exceptional experience. We would be more than happy to welcome you back again very soon. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Everything was top notch!

Customer review rating 4.5/5

Judy B. Friends - 13/03/2020 Confirmed reviews ALL

The room was nice and roomy. It was very clean. It had anything you could possibly need. The bottled water was a blessing. Everyone was so nice and help. The maid replenished everything every day and our room was spotless. The breakfast buffet was amazing. It’s conveniently connected to the mall. They even provided transportation to the airport when our prearranged transfer did not show up. I would definitely stay there again. It was worth the money.

Dear Valued Guest, Thank you for sharing your feedback on your recent holiday experience at the Pullman Dubai Creek City Centre. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much looking forward to having the opportunity to serve you again in the future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located, good stay, beautiful and friendly staff

Customer review rating 4.5/5

B. Solo - 11/03/2020 Confirmed reviews ALL

I thank the management for making this hotel such a pleasant one.

Dear Valued Guest, We would like to thank you for sharing your fantastic review following your stay at Pullman Dubai Creek City Centre. We are certainly very fortunate to have this perfect location, in close proximity to so many wonderful attractions, the most significant points of interest, and not to be forgotten, the choicest shopping in the city! We are delighted that you considered your dealings with our Heartists helpful! What a compliment to the team that you also describe them as excellent! We look forward to your return visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located and restful stay

Customer review rating 4.5/5

Allen G. Business - 11/03/2020 Confirmed reviews ALL

As a repeat guest I love the convenience of the location. Close to the airport and strategically part of a mall. The staff were always friendly and I want to appreciate the concierge (Sajjad?) who bailed me out. I arrived at the airport and forgot my laptop bag in the taxi on 9th March at about 7.20 am. I called the hotel and the concierge was most helpful in locating the taxi and had it come back to the airport. I look forward to coming back.

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good hospitality

Customer review rating 4.5/5

Sara I. Couples - 10/03/2020 Confirmed reviews ALL

Very comfortable and convenient hospitality

Dear Valued Guest, We wanted to acknowledge your thoughtful review following your recent stay at the Pullman Dubai Creek City Centre. We agree that it is all about that personal and attentive service which you found to be the case overall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 4.5/5

Bipasha R. Business - 10/03/2020 Confirmed reviews ALL

Stay was nice. EY food menu needs to have some non-vegetarian options.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Nice location, good services

Customer review rating 4.5/5

Sue Friends - 10/03/2020 Confirmed reviews ALL

I had a bad experience while checking in. I had booked a non-refundable rate and upon arrival the lady told me my room wasn't paid yet, however, on my confirmation said it was. The gentleman told me this was a automatic generated message which I think is VERY misleading. Mind you that I last moment had to arrange money all the way from the Netherlands. The room was ok, nice location connecting to the Deira Mall. I've orderded food twice on the rooftop bar. The first day I waited 55 minutes for my wings and calarmaris, the second day I've waited more 1,5 hour for my sandwich wich I think is not a 5-star service att al, very dissapointing. Breakfast was good ok very expensive. Credits to the welcome center and travel desk! They helped me to get to Aquaventure waterpark.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Lovely stay

Customer review rating 4.5/5

Margie Couples - 09/03/2020 Confirmed reviews ALL

We arrived early and having booked an executive suite we were immediately escorted to the lounge for breakfast whilst we waited for our room to be available. Staff were superb every time we went to lounge or needed to know something

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre
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