Hotels combining lifestyle and design, for business and leisure
Hotels combining lifestyle and design, for business and leisure. Each of the spacious luxury rooms and suites cater to the guests needs & offer panoramic views of the Dubai Creek & Dubai skyline. Four restaurants & bars entice travelers with flavorful fare from around the world. Fit and Spa, Padel tennis court, 24 hour fitness centre and rooftop outdoor pool provides a relaxing hub to hotel guests. Stay connected with our free Wi Fi access & 24 hour Connectivity Lounge.
Located 10 minutes' away from Dubai International Airport, we are a perfect base for business and leisure travelers. A dhow cruise across Dubai Creek and the traditional Gold and Spice souks nearby the hotel is a captivating discovery of the city's heritage. Few minutes away from Dubai Metro Station, it is easier to explore Dubai and visit the world's renowned structure such as Burj Khalifa, the new Dubai Frame, Dubai Water Canal, Dubai Marina, and Palm Jumeirah to name a few.
Whether you are traveling for work or leisure. You can choose from the Superior Room, which is perfect for comfort, or Executive Suite, which offers more space and special perks. All rooms are designed to make your stay relaxing.
For the finest rooms, suites & hotel residences in town, travelers need look no further than Pullman Dubai Creek City Centre. With direct access to City Centre Deira Mall - one of the largest malls in Dubai, you can always opt for a shopping spree.
Laura Nicli, Hotel Management
Starting 1st November 2025, we are enhancing our facilities to provide you with greater comfort, style and unforgettable experiences. During this period, certain areas of the property may be subject to adjustments. We are committed to minimizing any inconvenience and ensuring your stay remains seamless, with the same service excellence you expect from us. Our team is available on-site to assist you at any time. Thank you for your kind understanding.
Hotel extras
Direct access to City Centre Deira Mall
Prime Deira location near Dubai Creek, traditional souks, and key business districts
Outdoor swimming pool, spa, and fitness facilities, including a padel court
Connected to extended-stay residences, ideal for families and long-stay guests
Perfectly positioned between Old Dubai charm and modern city attractions
Our accommodation(s)
Book this hotel
Page 1 out of 2, Room 1 :
Superior Room, King Size Bed
, Room 2 :
Superior Room, Twin Bed
Room
Superior Room, King Size Bed
Photo out of - Superior Room, King Size Bed
This contemporary 29 m² room with king size be is equipped with working space, mini-bar, safe, 40" LCD / LED TV, C.O. Bigelow amenities and free high speed internet access. Extra bed is possible.
The 29 m² contemporary style room comes with twin beds. Equipped with working space, mini-bar, safe, 40" LCD / LED TV, C.O. Bigelow amenities and free high speed internet access. Extra bed is possible.
Enjoy a unique experience in this 36 m² room, perfect for families with additional sofa bed. 40" LCD / LED TV, C.O. Bigelow amenities and free high speed internet access. Extra bed is possible.
Views:
City View
Max. number of persons
3
Area
From
36 m²
/
387 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Free in Room Mineral Water
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Accessible bathroom
Bidet
Hair dryer in bathroom
Make-up/magnifying mirror
Telephone in bathroom
Media And Technology
Internet Facilities
Data port in room
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Phone with 2 handsets in room
Voice mail
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout Facilities
Double Glazing
Iron
Opening windows
Soundproof room
Turn Down Services
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
3 pers. max
36 m²
/
387 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
Located in the Executive Floor, this 29 m² room features a working space, C.O. Bigelow amenities, Nespresso machine, 40" LCD / LED TV, access to Executive Lounge and 20% discount on Spa treatments included (per room per stay, advance booking required)
Photo out of - Junior Suite, King Size Bed and Sofa
Enjoy a great view in this 49m² Suite with partitioned seating Area. You will have access to Executive Lounge, a Nespresso machine, 40" LCD / LED TV, C.O. Bigelow amenities, 1 Extra Bed possible
Views:
City View or
Golf view or
Panorama view
Max. number of persons
3
Area
From
49 m²
/
527 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Free in Room Mineral Water
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Accessible bathroom
Bidet
Hair dryer in bathroom
Make-up/magnifying mirror
Telephone in bathroom
Media And Technology
Internet Facilities
Data port in room
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Phone with 2 handsets in room
Voice mail
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout Facilities
Double Glazing
Iron
Opening windows
Soundproof room
Turn Down Services
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
3 pers. max
49 m²
/
527 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
Photo out of - Executive Suite, King Size Bed and Sofa
A 67 m² spacious one bedroom suite with sofa can accommodate for up to 3 adults. Enjoy the access to the Executive Lounge, C.O. Bigelow amenities, Nespresso machine, 55" LCD / LED TV and 20% discount on Spa treatments (per room per stay)
Views:
City View
Max. number of persons
4
Area
From
67 m²
/
721 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Free in Room Mineral Water
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Accessible bathroom
Bidet
Hair dryer in bathroom
Make-up/magnifying mirror
Telephone in bathroom
Media And Technology
Internet Facilities
Data port in room
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Phone with 2 handsets in room
Voice mail
Tv Facilities
32'/81 cm screen
LCD screen - Liquid crystal display
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout Facilities
Double Glazing
Iron
Opening windows
Soundproof room
Turn Down Services
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
4 pers. max
67 m²
/
721 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
Port Saeed Road, Baniyas Street, 61871 Dubai, United Arab Emirates
GPS:25.250571, 55.334701
Parking information
On site
Enclosed outdoor parking
Private
205 parking spaces
Parking opened 24/7
Max Limited Height: 2.3 m
/
7.5 ft
Parking for a month
Parking for a week
Services & equipment
Intercom
Stairs
Valet parking
Security
Well-lit parking
Parking with security service
Extinguisher
Sprinkler
Video surveillance in parking
Controled access parking
Parking equipped with lights
Smoke extractors in car park
Accessibility
Elevators
Page 1 out of 1, Restaurant 1 :
The T-Lounge by Dilmah
, Restaurant 2 :
MEDLEY
The T-Lounge by Dilmah
Currently unavailable
Photo out of - The T-Lounge by Dilmah
Currently unavailable
Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.
Cooking style
Cafe
Chef name
KP Methias Roziro
Capacity
60
Accessibility
Accessible service
Port Saeed Road, Baniyas Street, 61871 Dubai, United Arab Emirates
Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.
Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.
Cooking style
International
Chef name
KP Methias Roziro
Capacity
216
Accessibility
Accessible service
Port Saeed Road, Baniyas Street, 61871 Dubai, United Arab Emirates
Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.
Page out of
Azure Pool Lounge
Currently unavailable
Photo out of - Azure Pool Lounge
Currently unavailable
Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.
Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.
La Fabrique
Photo out of - La Fabrique
La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.
La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.
EXECUTIVE LOUNGE
Currently unavailable
Click to copy the email address
Exceptional closings
From to
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Bar for hotel customers only
Payment
Cash
Credit card
Credit cards
American Express
Mastercard
China UnionPay
Visa
Wine and other drinks information
Wine by the glass available
Snacks facilities
Cold snacks
Hot snacks
An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.
Breakfast
Photo out of - Breakfast
Start your day right with our wholesome buffet-style breakfast, featuring a wide array of healthy options from international and local cuisines, accompanied by live cooking stations.
Buffet
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Medley Restaurant
Start your day right with our wholesome buffet-style breakfast, featuring a wide array of healthy options from international and local cuisines, accompanied by live cooking stations.
Pool
Photo out of - Pool
As part of our ongoing enhancements to elevate your experience, please note that the Pool will be temporarily closed for maintenance. Guests may access the Pool facilities at Novotel Deira Creekside (across the road) with complimentary transportation
Pool
Opening hours
Monday
-
-
Tuesday
-
-
Wednesday
-
-
Thursday
-
-
Friday
-
-
Saturday
-
-
Sunday
-
-
Subsequent opening hours
Location
Near the property
0 m /
0 mi
Pool features
Outdoor pool
Heated Pool
At your disposal
Swimming ring
Children Pool
Shower
Access & Security
Lifeguard
Dimension
Pool Depth Min:
0.6 m /
1.9 ft
Pool Depth Max:
1.6 m /
5.2 ft
Pool Size Min:
6.6 m /
21.6 ft
Pool Size Max:
16.8 m /
55.1 ft
As part of our ongoing enhancements to elevate your experience, please note that the Pool will be temporarily closed for maintenance. Guests may access the Pool facilities at Novotel Deira Creekside (across the road) with complimentary transportation
Fitness center
Photo out of - Fitness center
As part of our ongoing enhancements to elevate your experience, please note that the Gym will be temporarily closed for renovation. Guests may access the Gym facilities at Novotel Deira Creekside Dubai (across the road), with complimentary transportation.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
Near the property
0 m /
0 mi
Fitness equipment
Free weights
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
TV in the room
Towels available
Personal lessons and special care
Fitness coach
As part of our ongoing enhancements to elevate your experience, please note that the Gym will be temporarily closed for renovation. Guests may access the Gym facilities at Novotel Deira Creekside Dubai (across the road), with complimentary transportation.
Spa
Photo out of - Spa
Additional charge
As part of our ongoing enhancements to elevate your experience, please note that the Spa will be temporarily closed for renovation. During this period, alternative spa arrangements have been made within the property for your convenience.
Location
On site
Accessibility
Accessible service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Spa Treatment
Access & security
Reduced mobility Facilities
Wheelchair access
As part of our ongoing enhancements to elevate your experience, please note that the Spa will be temporarily closed for renovation. During this period, alternative spa arrangements have been made within the property for your convenience.
Pullman Dubai Creek City Centre combines upscale and beautiful venues with impeccable service and delightful culinary creations to make your wedding a truly memorable event.
Pullman Dubai Creek City Centre combines upscale and beautiful venues with impeccable service and delightful culinary creations to make your wedding a truly memorable event.
The hotel should have informed me about the renovation works happening and the inconvenience of going to the Mall through the parking area. The staff overall were still good and hospitable but had I known beforehand about the renovations I would have planned my trip better.
Customer review rating 4.0/5
Paul L.
Couples
-
Confirmed reviews ALL
Room was excellent with plenty of space and first rate facilities. Staff were extremely helpful.
Customer review rating 5.0/5
D A. H. R. M.
Families
-
Confirmed reviews ALL
Really wonderful after the renovation...we are a family of five and all our celebrations are in Pullman which is our best choice
Customer review rating 5.0/5
Ilyas K.
Couples
-
Confirmed reviews ALL
I received a great welcome and throughout the stay got the best hospitality and courteous behavior from all hotel employees.
Dear Valued Guest,
Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel.
We are delighted to hear that you received a warm welcome and experienced excellent hospitality and courteous service throughout your stay. It is wonderful to know that our team members made you feel welcomed and well cared for from the moment of arrival.
Your kind recognition of our colleagues is truly appreciated. Providing genuine, attentive, and courteous service is something we take great pride in, and your feedback is a wonderful encouragement for the entire team.
We sincerely appreciate you choosing to stay with us and look forward to welcoming you back to Pullman Dubai Creek City Centre Hotel for another memorable experience.
Warm regards,
Laura Nicli
General Manager
Customer review rating 2.5/5
Opeyemi O.
Families
-
Confirmed reviews ALL
The hotel is okay
Customer review rating 4.0/5
Paul L.
Couples
-
Confirmed reviews ALL
Room was excellent with plenty of space and first rate facilities. Staff were extremely helpful.
Customer review rating 5.0/5
D A. H. R. M.
Families
-
Confirmed reviews ALL
Really wonderful after the renovation...we are a family of five and all our celebrations are in Pullman which is our best choice
Customer review rating 5.0/5
Ilyas K.
Couples
-
Confirmed reviews ALL
I received a great welcome and throughout the stay got the best hospitality and courteous behavior from all hotel employees.
Dear Valued Guest,
Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel.
We are delighted to hear that you received a warm welcome and experienced excellent hospitality and courteous service throughout your stay. It is wonderful to know that our team members made you feel welcomed and well cared for from the moment of arrival.
Your kind recognition of our colleagues is truly appreciated. Providing genuine, attentive, and courteous service is something we take great pride in, and your feedback is a wonderful encouragement for the entire team.
We sincerely appreciate you choosing to stay with us and look forward to welcoming you back to Pullman Dubai Creek City Centre Hotel for another memorable experience.
Warm regards,
Laura Nicli
General Manager
Customer review rating 2.5/5
Opeyemi O.
Families
-
Confirmed reviews ALL
The hotel is okay
Customer review rating 2.0/5
John K. K.
Business
-
Confirmed reviews ALL
i was late for breakfast with soem minutes. was suprised to be told "sorry your late for breakfast you cant have it"
i requested to only talk to the manager after this response, luckly the manager made sure i had my breakfast. lets train our staff on handling some issues professionally
Customer review rating 1.5/5
Rustom P.
Business
-
Confirmed reviews ALL
Well, picture this.. you check into an almost non air conditioned reception lobby in the peak of Dubai heat after a long international flight from Africa, where the lady who checks you in almost floods you with only negatives.. ‘sir welcome, before I check you in I would like to inform you, our pool is under maintaince .. our gym is out of order & you will have to go to the Novotel by car to get a work out in; our connection to the mall is shut so you will have to walk out in 52 Deg C to enter the mall, we only have one restaurant running which also doubles as a smoking bar’ my reply is ‘ok what ever I just want to sleep…’ & she goes ‘ ofcourse sir, oh I forgot to mention that you will hear construction sounds & noise from 9 am to 6 Pm ‘ but sir the upside is I am giving you a brand new room … but because it is a brand new room with new appliances I will have to take a security deposit..’ !!!@&!? I am an Accor Gold member by the way ! … would you stay in a hotel like that ?
Customer review rating 5.0/5
Abdul M. A. M.
Couples
-
Confirmed reviews ALL
Pleasant stay, staff are friendly.
Dear Valued Guest,
Thank you for taking the time to share your kind feedback following your stay at Pullman Dubai Creek City Centre.
We are delighted to know that you had a pleasant and comfortable stay and that you appreciated our convenient location. It is also wonderful to hear that our team made you feel welcome and that you found our staff friendly and attentive.
Your kind words are greatly appreciated and will be shared with our colleagues as encouragement. We look forward to welcoming you back to Pullman Dubai Creek City Centre for another enjoyable stay.
Warm regards,
Laura Nicli
General Manager
Customer review rating 4.5/5
Wesley R.
Business
-
Confirmed reviews ALL
Warmly received and treated. Good and responsive customer service and staff eager to help and provide guidance where not sure what to do. save for the ongoing renovations which limited easy access to the Mall, the stay was generally okay.
Dear Valued Guest,
Thank you for taking the time to share your kind feedback following your stay at Pullman Dubai Creek City Centre.
We are delighted to know that you felt warmly welcomed and well cared for by our team. It is particularly pleasing to hear that you appreciated the responsiveness of our customer service and the willingness of our colleagues to assist and provide guidance throughout your stay. Your kind words are a wonderful recognition of the genuine hospitality our team strives to provide every day.
We also appreciate your understanding regarding the ongoing enhancement works. We sincerely regret any inconvenience this may have caused and thank you for your patience while these improvements are underway.
It was a pleasure having you with us, and we are very pleased that you found your overall stay comfortable and our location convenient. We look forward to welcoming you back for an even more seamless experience.
Warm regards,
Laura Nicli
General Manager
Customer review rating 4.5/5
Getaye K. B.
Business
-
Confirmed reviews ALL
I have been using the hotel for long time and I have always loved the management and the team including the security guys at the gates
Dear Valued Guest,
Thank you for taking the time to share your feedback with us, and for your continued loyalty to Pullman Dubai Creek City Centre.
We are delighted to know that you have consistently enjoyed your stays with us and have always appreciated our management and team, including our security colleagues at the gates. Your kind words mean a great deal to us and will certainly be shared with the team.
At the same time, we sincerely regret that noise levels affected your recent stay and made your experience more challenging than usual. We understand how important a peaceful and comfortable environment is, especially for our returning guests, and we are sorry that we did not meet your expectations on this occasion.
Please be assured that your feedback regarding the noise has been noted and shared with the relevant teams, as we continue to look for ways to minimize disturbances and ensure a comfortable experience for all our guests.
Thank you once again for your continued trust and for choosing to stay with us over the years. We truly value your loyalty and look forward to welcoming you back for another pleasant stay.
Warm regards,
Laura Nicli
General Manager
Customer review rating 0.5/5
Abdimajid M.
Couples
-
Confirmed reviews ALL
I stayed and booked the hotel for the sole purpose of having direct access to the hotel.
This was a honeymoon trip with my wife who has issues with the heat and I booked Pullman diera city centre so that she doesn’t get any exposure to the dubai heat in July.
Upon checking in I was informed that that access is closed due to renovation and it was incredibly disappointing to hear that, as I would not have booked it knowing that.
My wife and I had to exist the hotel and go through the grilling heat to access the hotel and she ended up fainting once we got to the mall on one occasion due to heat stroke.
Putting my family at risk due to incorrect advertisement is misleading and morally wrong!
I had to check out and book us to Aloft which still had its access to the hotel open.
Very disappointing from Pullman as my past stays at the hotel has been excellent and I even recommended my sister to stay there with her family and multiple other people because of the convenience of having access to the mall.
I won’t be doing that again as seeing my wife on the floor of the mall because of my choice to book Pullman still hurts me to this day.
Dubai is hot, please let people know prior that that access to the mall is no longer there, don’t put others to go through what we went through
Customer review rating 5.0/5
Montaser A. A. Y.
Solo
-
Confirmed reviews ALL
I stayed many times in your hotel it was very good, thanks
Dear Valued Guest,
Thank you very much for your kind words and for choosing Pullman Dubai Creek City Centre during your visits to Dubai.
It is truly rewarding to know that you have stayed with us on many occasions and that you continue to appreciate our rooms, service, and the warm hospitality of our team. Your continued loyalty means a great deal to us, and we are delighted to be your preferred hotel whenever you visit Dubai.
We look forward to welcoming you back again soon and to making each stay just as enjoyable as the last.
Warm regards,
Laura Nicli
General Manager
Customer review rating 3.5/5
Frederick A.
Solo
-
Confirmed reviews ALL
I was satisfied with the stay, but not happy with why I was not informed during the booking process that I will be required to pay a refundable deposit during check in. I had been staying in Pullman for almost 2 years and this is the first time I was ask to leave a deposit. I should have been pre-informed when I making the booking.
Dear Valued Guest,
Thank you for sharing your feedback and, most importantly, for your continued loyalty to Pullman Dubai Creek City Centre over the past two years.
We are delighted to know that you were satisfied with your stay and that you continue to choose our hotel for your visits. It is always encouraging to hear that our efforts have contributed to a pleasant experience, and we truly appreciate the trust you have placed in us over the years.
At the same time, we sincerely apologize for the inconvenience caused by the refundable deposit requirement not being communicated to you prior to arrival. We understand your concern, particularly as a returning guest, and appreciate you bringing this to our attention.
We look forward to welcoming you back soon and ensuring that your future stays continue to be comfortable and enjoyable.
Warm regards,
Laura Nicli
General Manager
Customer review rating 4.5/5
Priscilla N. B.
Business
-
Confirmed reviews ALL
short stay with a lot of noise in the morning even before i woke up. Didnt know renovation was taking place before my arrival.
Dear Valued Guest,
Thank you for sharing your feedback with us.
We are pleased to know that you had a comfortable stay overall. However, we sincerely apologize for the disturbance caused by the enhancement works and understand how the noise may have affected your experience, particularly during a short stay.
Please be assured that information regarding the ongoing enhancement has communicated on our hotel website, the booking application, and through our third-party booking partners. We are truly sorry that this information was not brought to your attention prior to your arrival.
We truly appreciate your feedback, and please be assured that your comments have been shared with the relevant teams for their review as we continue to improve our guest experience.
Thank you once again for staying with us. We hope to have the opportunity to welcome you back and provide you with a more peaceful and enjoyable experience.
Warm regards,
Laura Nicli
General Manager
Customer review rating 5.0/5
Roban T.
Families
-
Confirmed reviews ALL
We stayed for 3 days and received good service. The staff were friendly and helpful. Our room was modern and clean. We recommend this hotel to everyone.
Dear Valued Guest,
Thank you for taking the time to share your review of Pullman Dubai Creek City Centre Hotel.
We are delighted to know that you enjoyed your three day stay with us and were pleased with the friendly and helpful service provided by our team. It is also wonderful to hear that you found your room modern and clean.
Your kind words are truly appreciated and will be shared with our team as a great encouragement.
We look forward to welcoming you back to Pullman Dubai Creek City Centre for another enjoyable stay.
Warm regards,
Laura Nicli
General Manager
Customer review rating 0.5/5
Yusuf M.
Couples
-
Confirmed reviews ALL
The room was one of the updated rooms and good, however the rest of the experience was not not good. Construction sounds, swimming pool shut, lobby shut, breakfast relocated to bar! direct access to city centre shut etc. The direct access was out reason for booking this hotel as we had previously stayed. The staff try there best but feels like the whole hotel should be shut for such a major renovation.
Dear Valued Guest,
Thank you for taking the time to share your feedback following your recent stay at Pullman Dubai Creek City Centre.
We are pleased to know that you enjoyed our newly renovated room and appreciated the efforts of our team. At the same time, we sincerely apologize that the ongoing enhancement works and temporary relocation of several facilities had a significant impact on your overall experience.
We fully understand your disappointment, particularly regarding the temporary closure of the direct access to City Centre, which was an important reason for choosing our hotel based on your previous stays.
We would also like to mention that alternative arrangements are made for the facilities, allowing our guests to continue enjoying these services during their stay. Nevertheless, we understand that these arrangements may not have fully compensated for the inconvenience caused.
Please be assured that our team is doing its utmost to maintain the quality of service and comfort for our guests throughout this period. Your comments have been shared with the relevant teams for their review.
We look forward to welcoming you back to experience our newly renovated hotel and the enhanced facilities we have created for our guests.
Warm regards,
Laura Nicli
General Manager
Customer review rating 2.0/5
Salifou B.
Business
-
Confirmed reviews ALL
Still suffering to get my booked deposit back to my account!!!!
Dear Valued Guest,
Thank you for taking the time to share your feedback with us.
We regret to learn that your stay did not fully meet your expectations. Kindly be informed that we have voided the pre-authorization amount of AED 800. We have also sent the receipt confirming the voided pre-authorization to your email separately for your reference.
We understand your concern regarding the pending reflection of the amount in your account and sincerely apologize for any inconvenience caused. Please note that the processing time may vary depending on your bank’s procedures.
We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide you with a more seamless experience.
Warm regards,
Laura Nicli
General Manager
Customer review rating 3.5/5
Dsaneselby L.
Solo
-
Confirmed reviews ALL
The hotel is very comfortable and the staff are friendly. I didn't know about the renovations and couldn't get into the mall from the hotel. Mobility issues meant that I stayed in my room a lot more
Dear Valued Guest,
Thank you for taking the time to share your feedback and for your rating.
We are pleased to know that you found our hotel comfortable and appreciated the friendliness of our team. We sincerely apologize for the inconvenience caused by the ongoing enhancement works and the temporary changes to the mall access. We understand that these circumstances, particularly with your mobility concerns, may have impacted your overall experience and limited your ability to enjoy the surrounding facilities.
Please be assured that information regarding the ongoing enhancement works has been posted across all booking platforms to help guests plan their stay accordingly.
We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.
Warm regards,
Laura Nicli
General Manager
Customer review rating 1.5/5
Tezeta A. B.
Families
-
Confirmed reviews ALL
Now not good I think the hotel mentance the sound disappointed and swming also another hotel going anyway not happy
Dear Valued Guest,
Thank you for taking the time to share your feedback.
We sincerely regret to learn that your recent stay did not meet your expectations. We understand your disappointment regarding the ongoing enhancement works, associated disturbance, and the temporary arrangements for swimming pool access at another hotel.
Please be assured that the enhancement information has been communicated across all booking platforms to help guests make informed decisions when planning their stay. We also appreciate your feedback and understand the impact these temporary changes may have on your overall experience.
We hope to have the opportunity to welcome you back once the enhancements are completed and provide you with the comfortable and enjoyable stay you deserve.
Warm regards,
Laura Nicli
General Manager
Customer review rating 0.5/5
Abdullah R.
Solo
-
Confirmed reviews ALL
It was terrible, front desk one guy was rude and I was woken every morning by drills and hammers
Dear Valued Guest,
Thank you for taking the time to share your feedback.
We sincerely apologize that your stay did not meet your expectations. We understand how frustrating it must have been to experience disruption from the ongoing enhancement works, particularly the disturbance from drilling and construction activities during your stay. We also regret that your interaction with our Front Desk team did not reflect the warm and professional service we strive to provide.
Please be assured that your comments have been shared with the relevant teams for review and improvement. While our enhancement project is aimed at creating a better experience for our future guests, we understand the impact that such works can have during the transformation period.
We appreciate your feedback and hope to have the opportunity to welcome you back in the future to experience the improved facilities and the level of service you rightfully expect from us.
Warm regards,
Laura Nicli
General Manager
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Frequently asked questions
The Pullman Dubai Creek City Centre is located at Port Saeed Road, Baniyas Street, 61871 Dubai, United Arab Emirates. We are just 10 minutes away from Dubai International Airport and a 7-minute walk from the Deira City Centre railway station. Our prime location offers direct access to City Centre Deira Mall and is near the Dubai Creek, traditional souks, and key business districts.
The Pullman Dubai Creek City Centre offers a variety of accommodations including:
Superior Room, King Size Bed
Superior Room, Twin Bed
Family Room, King Size Bed
Executive Room, King Size Bed
Junior Suite, King Size Bed and Sofa
Executive Suite, King Size Bed and Sofa
Our Family Rooms and Suites are ideal for those needing extra space, while Executive options provide access to our exclusive lounge.
The Pullman Dubai Creek City Centre provides a range of premium amenities:
Free Wi-Fi and 24-hour Connectivity Lounge
Paid parking and valet service for an additional fee
Buffet breakfast at Medley for an additional fee
Air conditioning and 24-hour fitness center
Rooftop outdoor pool and Fit and Spa
Medley restaurant and La Fabrique sports bar
11 meeting rooms and wedding venues
The Pullman Dubai Creek City Centre offers diverse dining at Medley, serving international cuisine from 6:30 AM to 11:00 PM, and The T-Lounge by Dilmah for premium tea. You can also enjoy pub grub at La Fabrique Sports Bar or cocktails at Azure rooftop pool lounge. We provide room service, children's menus, and various dietary options including vegetarian, halal, and gluten-free.
At the Pullman Dubai Creek City Centre, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Pullman Dubai Creek City Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Pullman Dubai Creek City Centre using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At the Pullman Dubai Creek City Centre, pets are not allowed.
The Pullman Dubai Creek City Centre features 11 meeting rooms and a business center with support staff to accommodate your professional needs. Our largest meeting space has a capacity for up to 200 people and covers 273 square meters. High-speed Wi-Fi is available throughout the hotel to ensure you stay connected during your meetings.
The Pullman Dubai Creek City Centre combines upscale venues with impeccable service to make your wedding or event a truly memorable occasion. Our largest room spans 273 square meters and can accommodate up to 200 guests for a seated event or 170 for a banquet.
The Pullman Dubai Creek City Centre is a wheelchair accessible hotel featuring two rooms specifically designed for people with reduced mobility. Our facilities include accessible bathrooms, elevators, and valet parking to ensure a comfortable stay for all our guests.
Yes, Pullman Dubai Creek City Centre allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From the Pullman Dubai Creek City Centre, you can enjoy a 2-minute walk to the Deira City Centre shopping mall. The Deira City Centre railway station is also conveniently located just a 7-minute walk away.
At the Pullman Dubai Creek City Centre, relaxation is the priority at our Fit and Spa Lounge, which features a sauna room and professional massage services. Guests can enjoy a 20% discount on spa treatments when staying in our Executive Rooms or Suites, provided they book in advance. Additional charges apply for massage services.
The Pullman Dubai Creek City Centre features Azure, a rooftop pool lounge that offers stunning views of the Old Dubai skyline. Guests can wind down while sipping cocktails at this outdoor pool area, which is open daily from 8:00 AM to 10:00 PM.
The Pullman Dubai Creek City Centre supports business travelers with a 24-hour Connectivity Lounge, high-speed Wi-Fi, and 11 meeting rooms. Each room includes a business desk, and guests in Executive accommodations have access to the Executive Lounge with private workstations. Breakfast is served at Medley Restaurant starting from 6:30 AM daily.
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Pullman Dubai Creek City Centre Residences
5 stars
