Pullman Dubai Creek City Centre Hotel 5 stars

Customer review rating 4.5/5 10,573 reviews

ALLSAFE approved hotel

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Pullman Dubai Creek City Centre
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+ 17 Services

Hotel extras

  • Direct access to Deira City Centre Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • Dubai International Airport Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf course 18 holes (nearby) Paying
  • Tennis
  • Boat excursions
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road
Baniyas Street
PO Box 61871
0000 dubai
united arab emirates

Tel: +97142941222

Fax: (+971)42954444

Check-in from 15h00

Check out up to 12h00

  • Dubai Metro Station :  Red Line Deira City Centre

  • By plane

    Abu Dhabi International Airport At 125km / 78 miles

  • By plane

    Dubai International Airport At 2km / 1 miles - Shuttle paying

  • By plane

    Sharjah International Airport At 35km / 21 miles

GPS :25.250571, 55.334701

Our accommodation(s)

All rooms and suites come with the comfortable Pullman signature bed sheets, a LED IPTV that can integrate with guests' devices, tea & coffee amenities, free high speed internet access and 24-hour room service.

Our restaurants and bars

THE T-LOUNGE BY DILMAH

Type of cuisine: Cafe

Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.

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MEDLEY

Type of cuisine: International

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

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AZURE

Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.

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LA FABRIQUE

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

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EXECUTIVE LOUNGE

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 273

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,573 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,059 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

Andrew O. O. Business - 26/07/2021 Confirmed reviews ALL

Excellent

Good stay

Customer review rating 5.0/5

Etelle M. Families - 26/07/2021 Confirmed reviews ALL

The front office manager Bashu went out of his way to make everything perfect. Naveed the concierge was as helpful as always. Nimar from housekeeping kept our rooms clean with a smile. It was fantastic and we can’t wait to go back

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good location ..staff ..services

Customer review rating 4.5/5

Hany Families - 26/07/2021 Confirmed reviews ALL

Thanks pullman you gave me the best copination home feeling and lexury service..

Very clean , welcoming and helpful stuff

Customer review rating 5.0/5

Avtandil S. Couples - 25/07/2021 Confirmed reviews ALL

Receptionists are very knowledgeable and helpful, breakfast was great , room Service unbelievable , room Was always cleaned by stuff and well taking care, we enjoyed pool as well Overall experience was great, we will Always come back and recommend to Others Thank you sooonmuch for your hospitality Mr. Avtandil S.

Customer review rating 2.5/5

Malek A. Couples - 25/07/2021 Confirmed reviews ALL

the hotel 5* put service and quality is 4*

Dear Valued Guest, Thank you for taking the time to reply to our survey regarding your stay at the Pullman Dubai Creek City Centre. I can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more, so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 4.5/5

T. Couples - 24/07/2021 Confirmed reviews ALL

The stay was good becides i never wanted wakeup to go to dinning for breakfast which I had paid with the room but when i called roomservice requesting to offer my breakfast to the room they totally hesitated until I called guest service fortunately the Philippine lady who attended me was very understanding with good explanation and she accepted my request and breakfast was sent to the room ...i have forgotten her name but she was so nice.

Excellent location, service and breakfast

Customer review rating 4.5/5

Adel Solo - 24/07/2021 Confirmed reviews ALL

Fully satisfied. Definately will be back again

Great Stay, Great Staff, Great Service

Customer review rating 5.0/5

Alfred E. W. Families - 24/07/2021 Confirmed reviews ALL

A great place to stay, they have a wonderful Staff especially Maya at the restaurant, They are all very polite and do their best to make you feel comfortable. Will always be my first choice

Customer review rating 2.0/5

Ahmed I. Families - 24/07/2021 Confirmed reviews ALL

As soon as we entered the room there was dust and we had to call and get the room cleaned the next day we had some dirty cloth on out counter in the room after the cleaning was done and we had gone out. Overall very disappointing.

Good stay

Customer review rating 4.0/5

Albert G. Business - 23/07/2021 Confirmed reviews ALL

Pleasant. Clean. Friendly.

Good stay

Customer review rating 5.0/5

Emma S. Families - 22/07/2021 Confirmed reviews ALL

Awesome!

Very good services

Customer review rating 4.5/5

Jonalyn Families - 21/07/2021 Confirmed reviews ALL

Hotel and staff are excellent.

Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Pleasant stay ,

Customer review rating 4.0/5

Dr M. I. Business - 21/07/2021 Confirmed reviews ALL

Staff was very friendly and helpful , from bell boy Naveed to receptionist Ms Aqsa all were very helpful and kind

Dear Valued Guest, What a treat to read your wonderful review following your stay at Pullman Dubai Creek City Centre. It is always such a joy when a regular guest such yourself considers that our Heartists especially Naveed and Aqsa make them feel comfortable, be it in Dubai on either business or leisure! It is all about consistency for us and so thank you for sharing your feedback with us. We look forward to having the chance to welcome you back whenever you can return to Dubai! Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

The location was superb.

Customer review rating 5.0/5

N. K. Business - 20/07/2021 Confirmed reviews ALL

I enjoyed just getting to second floor and right there am in the mall.Secondly within the mall I could catch the metro therefore avoiding the scorching sun that was too much .

Dear Valued Guest, Thank you for the lovely headline of your review following your recent stay at the Pullman Dubai Creek City Centre. We are very fortunate to have the perfect location and with very dedicated ‘Heartists’ who understand that it is all about the guest experience. We remain focused on continuous excellence, and hope that you will find that to be the case on your next visit. Once again, your very thoughtful posting is so very much appreciated. We hope Pullman Dubai Creek City Center will be a destination on your next visit to Dubai. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well Located

Customer review rating 2.5/5

Salil Solo - 20/07/2021 Confirmed reviews ALL

The Stay was comfortable, but could not find it as a value for money. The Room on checkin was not clean, the leftovers of the previous guest was there. Breakfast was not as per the 5-star ratings. Only best part of the Hotel was the location and the sleep was comfortable as it was not noisy. Even-though i had a pre booking done, the Hotel was least bothered to call and ask , if i was arriving or not as i was 4 hours late as committed.

Dear Valued Guest, First of all, thank you for sharing to us your experience following your stay at the Pullman Dubai Creek City Centre. We were disheartened to read your remarks on the service provided by our passionate ‘Heartists’ as those do not seem to reflect the usual feedback that we received from online portals and internal surveys. We put utmost importance to the remarks made by our valued guest. We would appreciate if you could elaborate more, so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well Located

Customer review rating 4.0/5

Anonymous Families - 20/07/2021 Confirmed reviews ALL

Nice place and very good service

Good service

Customer review rating 5.0/5

Ali A. Families - 20/07/2021 Confirmed reviews ALL

Front desk and house keeping are very nice and helpful

Excellent stay for 18 days

Customer review rating 5.0/5

Walter T. Business - 20/07/2021 Confirmed reviews ALL

The rooms are nice; competent and fiendly staff with an excellent services from frontdesk to housekeeping; the breakfast is very good; of course, the location is also convenient.

Pleasant Stay

TripAdvisor rating 5.0/5

DanyChaccour Business - 18/07/2021 TripAdvisor review

All aspects of the stay were excellent from cleanliness, service to quality of food. Looking forward to spend more time there. Bar activity is bit slow. Need to work more on enhancing the bar experience

Dear Mr. Chaccour, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our cleanliness, service and quality of food, I will certainly congratulate the Heartists all on your behalf for their contribution to your wellbeing whilst in our hotel. Your valued comments in regards to the Bar has been already shared with the Food & Beverage team so that we can ensure new practices and activities in our La Fabrique Sports Bar. Thank you for making us your choice hotel when visiting Dubai. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager

Stay was OK

TripAdvisor rating 3.0/5

allergycenter Business - 19/04/2021 TripAdvisor review

I regularly visit Dubai every month to visit my clinic and always stay in Pulman Deira. It was always wonderful and always felt it as my 2nd home. This time I felt a bit not comfortable. Anyway I must appreciate Miss Asia and Michelle at the front desk

Dear Valued Guest, First of all, thank you for your consistent loyalty to Accor and Pullman Dubai Creek City Centre in particular. You have been one of our loyal and elite members and it has been a sheer pleasure serving you. We are disheartened to hear that your last visit with us was not up to your usual expectations. Whilst an apology will regrettable not alter the outcome of your experience, we do extend it with sincerity. Rest assured that all your comments will be taken seriously to ensure that we always improve the quality of our services. Also, thank you for appreciating Aqsa and Michelle. They were thrilled to read your comments about them. We look forward to many more visits over time. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager

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