Pullman Dubai Creek City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,281 reviews

Best price
guarantee
Pullman Dubai Creek City Centre - Image 1
Pullman Dubai Creek City Centre - Image 2
Pullman Dubai Creek City Centre - Image 3
Pullman Dubai Creek City Centre - Image 4
Port Saeed Road, Baniyas Street, 61871 DUBAI, United Arab Emirates

Description

Hotel extras

  • Direct access to City Centre Deira Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road, Baniyas Street
61871 DUBAI
United Arab Emirates

GPS:25.250571, 55.334701

Telephone
Fax +971 4 295 4444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,281 reviews

Customer review rating 3.0/5

Luke N. Couples - Confirmed reviews ALL

Location is amazing. Attached to a fantastic mall with a train station, can’t ask for better than that. The hotel is nice, great staff and security. The bar is great but unfortunately you’re allowed to smoke in there which is a negative but food in both restaurants is pretty good. The rooms are reasonably small, the bathroom has a shower but it’s in a bath, so it’s extremely small and hard to shower in, the water pressure is also really bad. The room was clean and housekeeping were good. I’ve stayed in this hotel twice. The location suits me and outweighs the negatives but the rooms could do with a bathroom renovation.

Customer review rating 4.0/5

David C. V. Business - Confirmed reviews ALL

Enjoyable stay, good location close to the airport, beautiful accommodation, nice room with a beautiful balcony. Dinner buffet during iftar period was also really to be recommended.

Customer review rating 5.0/5

Mohamed H. A. Families - Confirmed reviews ALL

Very nice and all is good

Customer review rating 2.0/5

Junhee Y. Business - Confirmed reviews ALL

The location was great and liked the hotel in general. However service was not as 5 stars hotel. Sulochana - march 5th night shift The lady working here was def not friendly, staring at phone all the time, not answering to question, chit chat with others in front of the customers, can clearly see that she is not taking care of the customers. She made whole impression of this hotel bad before I leave Dubai. I would like to give 1 for the experience rating but there were two people I found friendly. 1. Maya - march 5th afternoon night shift She was friendly and nice. 2. Guy who added extra bed. Dont remember his name but he was nice and passionate.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you enjoyed our convenient location and that you liked the hotel overall. At the same time, we sincerely regret to learn that aspects of the service did not meet the standards you expected from a five-star hotel. Please accept our apologies for the impression this created during your stay. Providing attentive, professional, and welcoming service is extremely important to us, and it is disappointing to learn that we fell short on this occasion. Your comments have been noted and will be shared with the relevant team so that we can continue to improve the consistency and quality of our service. Feedback such as yours is invaluable in helping us maintain the standards our guests deserve. At the same time, we truly appreciate you recognizing the team members who made a positive difference during your stay. We are delighted to hear that Maya and the housekeeping team provided friendly and attentive service. Your kind remarks about them will certainly be shared with the team. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience we strive to deliver. Kind regards, Laura Nicli General Manager

Customer review rating 1.5/5

Tendo K. Business - Confirmed reviews ALL

On booking.com my reservation was flexible but on arriving at the hotel it was non-refundable. A lot of back and forth with the employees and all seemed helpless as i tried to sort this out until the manager handled it after 3 days

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Dubai Creek City Centre. We sincerely regret the confusion you experienced concerning the cancellation policy of your reservation. We understand how frustrating it must have been and this is certainly not the experience we aim to provide our guests. While reservation terms are typically determined at the time of booking through the platform used, we acknowledge that the situation required clearer communication and quicker resolution from our side. I am glad that our team was eventually able to assist and work toward resolving the matter during your stay, though I truly regret that it took several days to reach that point. Your feedback has been shared with the relevant teams so we can review how such cases are handled and ensure that similar situations are addressed more efficiently in the future. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you again for a much smoother and more enjoyable experience. Warm regards, Laua Nicli General Manager

Other web-users rate our hotel

  • 1,024 reviews 9.7/10 Location
  • 1,181 reviews 7.8/10 Room
  • 2,611 reviews 9.4/10 Service
  • 32 reviews 7.1/10 WiFi
  • 612 reviews 8.5/10 Cleanliness
  • 476 reviews 8.9/10 Food
  • 471 reviews 8.4/10 Breakfast
  • 372 reviews 8.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai