Pullman Dubai Creek City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,182 reviews

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Description

Hotel extras

  • Direct access to City Centre Deira Mall

  • Prime Deira location near Dubai Creek, traditional souks, and key business districts

  • Outdoor swimming pool, spa, and fitness facilities, including a padel court

  • Connected to extended-stay residences, ideal for families and long-stay guests

  • Perfectly positioned between Old Dubai charm and modern city attractions

Our accommodation(s)

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Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road, Baniyas Street
61871 DUBAI
United Arab Emirates

GPS:25.250571, 55.334701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,182 reviews

Customer review rating 4.0/5

Arash A. Families - Confirmed reviews ALL

The location vas great, the staff were very polite and customer oriented. Crisis management ( in case of leaking water in the elevators and stopping using guests elevators) was perfect

Customer review rating 4.5/5

Robert B. Couples - Confirmed reviews ALL

I had a wonderful stay here. I really enjoyed it. One of the best hotels I have ever stayed in. The only problem was the bathroom sink drain was broken. The staff is exceptional. I ordered ice every day. Once I called they were here within 3-5 minutes. When I called to have my luggage picked up they were here within 3-5 minutes. The view is not very nice either. Overall it is my best stay in a hotel. Mainly because of the staff.

Customer review rating 3.5/5

Abdullah A. Couples - Confirmed reviews ALL

The room is falling apart. The closet door is barely hanging, the finishing on wooden furniture is worn out. The room feels like it’s not maintained. The bathtub had an anti-slip strip that felt disgusting and dirty. The hotel isn’t maintained the way a 5-star should be. I have been to 3-star hotels that were much better.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are truly pleased to know that you appreciated our location and found our team to be amazing. Your kind words about our staff mean a great deal to us. However, we are sincerely sorry to hear about the condition of your room and the shortcomings you experienced during your stay. This is certainly not reflective of the high standards we strive to maintain. Your comments have been taken very seriously and shared with our Engineering and Housekeeping teams to ensure immediate corrective actions are taken. Maintaining our facilities to the highest standards is a priority, and your feedback helps us identify areas that require urgent attention. We truly appreciate your honesty and hope to have the opportunity to restore your confidence in us during a future stay. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Yegor K. Families - Confirmed reviews ALL

one of the best hotels in Deira. Great service, very good breakfasts, and the location is just perfect. You walk straight into Deira City Centre mall from the hotel — super convenient.

Dear Valued Guest, Thank you very much for your wonderful feedback. We are truly delighted to hear that you consider us one of the best hotels in Deira and that you enjoyed our great service, delicious breakfast offerings, and prime location. Direct access to Deira City Centre mall is indeed one of the features our guests appreciate most, and we are glad it added to your convenience. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay. Warm regards, Laura Nicli General Manager

Customer review rating 4.0/5

Muhammad F. Families - Confirmed reviews ALL

During check-in, there was an issue with my booking price. I was initially supposed to be charged around 600+, but due to some system or detail error, I had to wait almost 20 minutes to resolve it. In the end, I was asked to make a pre-authorization of 700+, although the actual payment was settled the next day as per the booking. The air conditioning in the room was not fully cold, which affected the comfort a bit. However, it was very good with staycation with a great variety and quality option stays with family.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent staycation with us. We are pleased to know that you had an enjoyable time overall and appreciated the variety and quality of your experience, especially when staying with your family. Creating memorable and comfortable stays for our guests is always our priority. At the same time, we sincerely apologize for the inconvenience you encountered during check-in regarding the booking rate and the delay in resolving it. We also regret that the air conditioning in your room did not meet your expectations, which impacted your comfort. Your comments have been shared with the relevant teams to ensure these matters are addressed and improved. We truly appreciate your understanding and your constructive feedback, as it helps us enhance our services. We hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay in the future. Warm regards, Laura Nicli General Manager

Other web-users rate our hotel

  • 1,006 reviews 9.7/10 Location
  • 1,144 reviews 7.8/10 Room
  • 2,531 reviews 9.4/10 Service
  • 31 reviews 7.1/10 WiFi
  • 604 reviews 8.4/10 Cleanliness
  • 455 reviews 8.4/10 Breakfast
  • 366 reviews 8.9/10 Vibe
  • 353 reviews 5.8/10 Comfort

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