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Pullman Dubai Creek City Centre Hotel 5 stars

Customer review rating 4.5/5 10,259 reviews

ALLSAFE approved hotel

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Pullman Dubai Creek City Centre
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+ 28 Services

Hotel extras

  • Direct access to Deira City Centre Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Dubai International AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Golf course 18 holes (nearby)Paying
  • Tennis
  • Boat excursions
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road
Baniyas Street
PO Box 61871
0000 dubai
united arab emirates

Tel: +97142941222

Fax: (+971)42954444

Check-in from 15h00

Check out up to 12h00

  • Dubai Metro Station :  Red Line Deira City Centre

  • By plane

    Abu Dhabi International Airport At 125km / 78 miles

  • By plane

    Dubai International Airport At 2km / 1 miles - Shuttle paying

  • By plane

    Sharjah International Airport At 35km / 21 miles

GPS :25.250571, 55.334701

Our accommodation(s)

All rooms and suites come with the comfortable Pullman signature bed sheets, a LED IPTV that can integrate with guests' devices, tea & coffee amenities, free high speed internet access and 24-hour room service.

Superior Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room, Twin Bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Family Room, King Size Bed

  • Max. number of persons: 4
  • Area: From 36 m² / 388 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

MEDLEY

Type of cuisine: International

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE T-LOUNGE BY DILMAH

Type of cuisine: Cafe

Serving hand-picked premium Ceylon Tea in partnership with Dilmah Tea, one of the finest tea companies in the world. Indulge in an unforgettable high-end tea experience and experience 'Artist Playground by Pullman', a true and dedicated art hub.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sat
  • Sun

AZURE

Non contractual photo

Wind down in leisure at this rooftop pool lounge while sipping cocktails and be amazed with the stunning views of the Old Dubai skyline.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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LA FABRIQUE

Non contractual photo

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

Lunch

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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EXECUTIVE LOUNGE

Non contractual photo

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 273 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Pullman Dubai Creek City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,259 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,004 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent Service!

Customer review rating 4.5/5

Liz T. Families - 09/04/2021 Confirmed reviews ALL

Our stay was short and sweet! The staff of Pullman were well trained in customer care. From front desk to concierge down to F&B and Housekeeping. The location was a big plus too. We will return. Thanks to Mohammad, Michelle and Ranil.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words especially to Michelle, Ranil and Mohammad as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Well located, very good stay, the team is so nice

Customer review rating 5.0/5

Fatou T. Friends - 09/04/2021 Confirmed reviews ALL

I would like to command all the team

Dear Valued Guest, Many thanks for your succinct feedback following your stay at Pullman Dubai Creek City Centre. Indeed, we are so blessed with prime location being attached to one of the best malls in Dubai, Deira City Centre Mall. Thank you for highlighting the good service of our passionate Heartists. It is in those thoughtful details that go unnoticed by you. We very much look forward to your next visit with us. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Convenient

Customer review rating 4.5/5

D M. Business - 08/04/2021 Confirmed reviews ALL

Always well prepared. Good food.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

close to the airport - linked to Deira mall - great service and prices

Customer review rating 4.5/5

Patrice W. Families - 08/04/2021 Confirmed reviews ALL

one of my favorite hotel in Dubai.

Dear Valued Guest, Thank you for sharing your feedback following your recent stay at Pullman Dubai Creek City Centre. Your wonderful comment goes straight to the heart! Sharing it with all of our teams was a great pleasure and pride. Our aim is to offer a consistent product and service to each and every one of our guests. So overjoyed that you found it to be that case. We hope to see you again and again. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Cozy room

Customer review rating 4.0/5

Basil A. Business - 07/04/2021 Confirmed reviews ALL

Quick check in and great convenience of being connected to the mall.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Excellently located

Customer review rating 4.5/5

Grace P. Friends - 06/04/2021 Confirmed reviews ALL

It was excellent. The staff especially at the reception area, travel desk, coffee shop and concierge were professional and friendly It would help, if the staff at the restaurant tried to clear used plates from the tables every now and then to allow adequate room for other meals to be eaten with comfort.

Dear Valued Guest, Thank you so much for your uplifting posting in TripAdvisor following your recent stay at the Pullman Dubai Creek City Centre Residences. What was so fascinating was that you had fantastic memories of your stay at our hotel. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Our team are doing their best to ensure that prompt service and attention are given to all our guests. Your comments about the restaurant service is well noted. Please know that this is particularly important in improving our guest experience. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Amazing stay!!

Customer review rating 5.0/5

Priya S. Friends - 05/04/2021 Confirmed reviews ALL

We had an amazing stay at Pullman!! Pashu was very helpful and always ready to help. Amazing staff and amazing hotel. The best thing is it’s connected to the mall so easily accessible.

Dear Valued Guest, We would like to thank you for sharing your fantastic review following your stay at Pullman Dubai Creek City Centre. We are certainly very fortunate to have this perfect location, in close proximity to so many wonderful attractions, the most significant points of interest, and not to be forgotten, the choicest shopping in the city! We are delighted that you considered your dealings with our Heartists helpful! What a compliment to the team that you also describe them as excellent! We look forward to your return visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

great hotel with very friendly team

Customer review rating 5.0/5

Anonymous Business - 03/04/2021 Confirmed reviews ALL

we are staying regulary in this Hotel! The Roms are very comfortable and clean! Breakfast a huge selection of excellent Food! A pool directly at the roof and a fitness area with a spa! You can book Treatments with very competent and great therapists! In the 2nd floor you have access directly to a huge Shopping mall! The team is so friendly, helpful and lovely! I definately come back again because it feels always like coming Home !

Dear Valued Guest, Firstly, we would like to thank you for your wonderful review following your stay at Pullman Dubai Creek City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. Delighted to read that you liked our breakfast, but above all, I am excited to know that what you most valued was the service provided by our staff and that you found them helpful. Please rest assured that your comments with our team members, who will surely be thrilled and encouraged to know that you enjoyed you stay with us. Looking forward to another visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Great hotel with a great location

Customer review rating 4.0/5

C J. Business - 01/04/2021 Confirmed reviews ALL

Staff always happy to help, very polite and friendly. Rooms are great and very comfortable.

Dear Valued Guest, First of all, thank you very much for your consistent loyalty to Accor and to Pullman Dubai Creek City Centre in particular. You are truly one of the most loyal guests and it has been a sheer pleasure to serve you. Pleased to know you found the property to be conveniently clean and comfortable without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Rest assured that all your remarks are well noted to improve loyal customer satisfaction overall. Thank you again for sharing your experience. We hope your next visit to Pullman Dubai Creek City Centre will be as pleasant as the previous one. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Good stay

Customer review rating 5.0/5

Rauf H. Solo - 31/03/2021 Confirmed reviews ALL

Relaxed stay, friendly personnel, perfect location and sophisticated service

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre
Customer review rating 5.0/5

Syad O. Friends - 29/03/2021 Confirmed reviews ALL

I would like to thank the hotel staff for their great hospitality and excellent service! It was an amazing experience

Dear Valued Guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Very Well located

Customer review rating 4.0/5

Younus N. S. Business - 29/03/2021 Confirmed reviews ALL

I was really impressed by the staff, where breakfast was served, they were all on their toes at all times and not just on their toes they would hurry to get what the customers would request for, and even the managers were really on their toes.

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Happy return customer

TripAdvisor rating 5.0/5

Captain_9G Business - 29/03/2021 TripAdvisor review

Second time staying with this hotel on a 4 week long stay. Very satisfied as before. The staff here are the most friendly and helpful. Many, many thanks to Sakin, Maya, and Ashish for taking such excellent care of me while away from home.

Dear Valued Guest, Thank you for thinking about us during these recent days. This has been such an unparalleled time for the entire world, that it is very reassuring when one looks back of the fond memories of a visit to Dubai and particularly with us at the Pullman Dubai Creek City Centre. We truly appreciate your kind posting at the TripAdvisor. Delighted to know that you enjoyed your month long stay with us. Thank you for mentioning our passionate 'Heartists' particularly Sakhin, Maya and Ashish, who always go the extra mile to provide excellent service and quality food. We very much appreciate your writing. This is so necessary in order for you to feel home away from home. We are very grateful for your undying loyalty to Accor and Pullman Dubai Creek Creek City Centre. We look forward to many more visits over time. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager

Well located

Customer review rating 5.0/5

Elliot E. Friends - 28/03/2021 Confirmed reviews ALL

Splendid and Memorable

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Convenient location

Customer review rating 5.0/5

Chaps Solo - 28/03/2021 Confirmed reviews ALL

The hotel is ideal for leisurely stay. Accessible from a mall and metro station. I especially like the Seafood Night experience at Medley Restaurant.

Dear Valued Guest, Thank you for reviewing your recent stay at the Pullman Dubai Creek City Centre. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our 'Heartists', whose kindness and helpfulness are our hotel's greatest strengths. I will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Lastly, we are delighted that you enjoyed our Seafood Night. Our talented chefs always make sure that is it one of the highlights during the guests' stay with us. We look forward to welcoming you back again very soon. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Great

Customer review rating 4.0/5

Dinesh N. Solo - 28/03/2021 Confirmed reviews ALL

Overall staffs are amazing specially Maya , Savio and some more staffs at the Mez 1st floor restaurant Amazing service by the team and always ready to help you Food I would score 3 out of 5

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words especially to Maya as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre
Customer review rating 4.0/5

Moh A. S. Business - 25/03/2021 Confirmed reviews ALL

Clean and cuddly place to stay in.. however the staff service and quality is not like before, poor communication and lukewarm welcome.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

well located

Customer review rating 4.5/5

S. Friends - 25/03/2021 Confirmed reviews ALL

Have no complains . Only once in while have some misunderstand but that is normal

Dear Valued Guest, Thank you for your fantastic feedback following your stay in Pullman Dubai Creek City Center. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Thank you again for sharing your experience. We hope your next visit to Pullman Dubai Creek City Centre will be as pleasant as the previous one. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Another Stay @ Pullman Deira City Centre

Customer review rating 4.5/5

Stefan R. Solo - 24/03/2021 Confirmed reviews ALL

about every three months I take a short break from my work in Afghanistan. The Pullman Hotel Dubai Deira City Centre quite good has quite offers for my usual stay periods of 9 or 10 days. From the seamless check-in to the equally seamless check everything was very well organized and went smoothly. I very much appreciate the efforts of the restaurant team at breakfast. Also the housekeping staff are doing a marvelous work. Some glitches were addressed quickly (i.e. I did not understand the aircondition in my room).

Dear Valued Guest, Thank you for your fantastic feedback following your stay in Pullman Dubai Creek City Center. We are so thrilled that you found our hotel the best option in Deira, making the expense even more worthwhile. Delighted that you loved the welcoming experience from our team. We hear that comment very often from our guests. Thanks to very passionate and courteous "Heartists" who are keen to take care of each and every guest and especially go beyond the expectations. As they say, it is also all in the details and for sure being friendly and polite are given to us. Thank you again for sharing your experience. We hope your next visit to Pullman Dubai Creek City Centre will be as pleasant as the previous one. In the meantime, please keep safe and be well. Kind Regards, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

Very good stay

Customer review rating 4.0/5

Saad A. Solo - 24/03/2021 Confirmed reviews ALL

It was very good moments with calm and clean place.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Hotel Manager Pullman Dubai Creek City Centre

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