Mercure Dubai Gold District 3 stars

Customer review rating (ALL Rating) 4.3/5 404 reviews

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Description

Hotel extras

  • Prime location near Dubai Airport, metro, and cruise terminal for easy city access.

  • Steps from Gold and Spice Souks, museums, and traditional Dhow boat experiences.

  • Free valet parking and high-speed WiFi included for a hassle-free stay.

  • Comfortable, modern rooms perfect for relaxing after exploring Dubai's heritage.

  • Experience the taste of tradition and discover local goods at our restaurants.

Our accommodation(s)

Hotel location

Mercure Dubai Gold District

One Deira Plaza Gold Souk Metro, Al Cornish 21, PO Box 119303 Deira
DUBAI
United Arab Emirates

GPS:25.27613, 55.3011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  404 reviews

Customer review rating 4.0/5

Roy J. B. Business - Confirmed reviews ALL

Overall it was good but the room that they give me was attached with other room with one door and noises was coming from other room ,

Dear Guest, I am thrilled to hear that you had a wonderful stay with us at Mercure Dubai Gold District! I wanted to take a moment to express my sincere gratitude for the high score you gave us on your recent visit. Your feedback is truly appreciated, and I'm delighted to know that we met your expectations. I would like to thank you for choosing our hotel for your stay. We strive to provide exceptional service to all our guests, and it's always encouraging to hear that our efforts are recognized. Thank you again for your feedback and for being a valued guest of Mercure Dubai Gold District. We look forward to welcoming you back soon and continuing to provide you with exceptional service. Best regards, Mohamed Ali Shaikh Cluster Operations Manager

Customer review rating 5.0/5

Ndeye T. D. Friends - Confirmed reviews ALL

Very clean and calm

Dear Guest, I am thrilled to hear that you had a wonderful stay with us at Mercure Dubai Gold District! I wanted to take a moment to express my sincere gratitude for the high score you gave us on your recent visit. Your feedback is truly appreciated, and I'm delighted to know that we met your expectations. I would like to thank you for choosing our hotel for your stay. We strive to provide exceptional service to all our guests, and it's always encouraging to hear that our efforts are recognized. Thank you again for your feedback and for being a valued guest of Mercure Dubai Gold District. We look forward to welcoming you back soon and continuing to provide you with exceptional service. Best regards, Mohamed Ali Shaikh Cluster Operations Manager

Customer review rating 5.0/5

Amy C. Couples - Confirmed reviews ALL

Very clean, comfortable hotel, friendly staff.

Dear Guest, I am thrilled to hear that you had a wonderful stay with us at Mercure Dubai Gold District! I wanted to take a moment to express my sincere gratitude for the high score you gave us on your recent visit. Your feedback is truly appreciated, and I'm delighted to know that we met your expectations. I would like to thank you for choosing our hotel for your stay. We strive to provide exceptional service to all our guests, and it's always encouraging to hear that our efforts are recognized. Thank you again for your feedback and for being a valued guest of Mercure Dubai Gold District. We look forward to welcoming you back soon and continuing to provide you with exceptional service. Best regards, Mohamed Ali Shaikh Cluster Operations Manager

Customer review rating 4.0/5

Sadaqat A. S. Business - Confirmed reviews ALL

Excellent facility with clean rooms and fabulous staff. Bathrooms with tab are bit tight for a bulky person and no curtains means water splashes out in wooden floor. Restaurant is there but limited options.

Dear Guest, I am thrilled to hear that you had a wonderful stay with us at Mercure Dubai Gold District! I wanted to take a moment to express my sincere gratitude for the high score you gave us on your recent visit. Your feedback is truly appreciated, and I'm delighted to know that we met your expectations. I would like to thank you for choosing our hotel for your stay. We strive to provide exceptional service to all our guests, and it's always encouraging to hear that our efforts are recognized. Thank you again for your feedback and for being a valued guest of Mercure Dubai Gold District. We look forward to welcoming you back soon and continuing to provide you with exceptional service. Best regards, Mohamed A. Shaikh Cluster Operations Manager

Customer review rating 1.0/5

Moustafa A. Solo - Confirmed reviews ALL

I arrived around 4:00am and was checked into the wrong room (two very small beds) despite booking a large bed. I was promised a move by 9:00am and was told to lock my luggage so it could be transferred to the new room. When I returned at 11:30am, the room was still not ready and my luggage hadn’t been transferred. I had to cancel the stay and urgently move to another hotel at higher cost. What made it worse: the team initially attempted to charge me for an additional night I did not stay, on top of charging the first night where I only slept about 3 hours on an uncomfortable bed. I had to escalate before they agreed to refund the remaining nights. This was a serious failure in room allocation, communication, follow-through, and fair billing.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mohamed Ali Shaikh Cluster Operation Manager

Other web-users rate our hotel

  • 761 reviews 9.4/10 Location
  • 694 reviews 6.9/10 Room
  • 945 reviews 8.4/10 Service
  • 24 reviews 7.6/10 WiFi
  • 400 reviews 8/10 Cleanliness
  • 304 reviews 7.5/10 Breakfast
  • 168 reviews 9.1/10 Vibe
  • 32 reviews 3/10 Pool

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