Hotel Waterloo Singapore - Handwritten Collection 4 stars

Name: Hotel Waterloo Singapore - Handwritten Collection - ALL
Address: 78 Waterloo Street, SINGAPORE, 189870, SG
Telephone: +6563991688
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 767 reviews

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78 Waterloo Street, 189870 SINGAPORE, Singapore

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Hotel Waterloo Singapore - Handwritten Collection

Named after a street commemorating historic victory, Hotel Waterloo Singapore sits at the intersection of heritage and modernity, moments from cultural landmarks and creative studios. Sleek, contemporary design with nature-inspired accents blends soulful charm with smart technology. Innovative rooms feature an AI voice assistant and concierge, complemented by warm, tailored hospitality. Each stay reflects discovery, connection, and renewal-where Singapore's storied past meets today's creative pulse.

Step into the city’s vibrant lifestyle scene with bustling street markets, colourful shophouses, stylish malls, and trendy cafés. From local eateries to buzzing nightlife, every corner offers something new to discover, day or night.

Welcome to Hotel Waterloo Singapore - Handwritten Collection. We're delighted to have you with us. Here, every stay is personal, every detail thoughtful. Our team looks forward to making your visit truly memorable. Feel at home, always.

Mufasar Eugene Charles Bin Abdullah, Hotel Management

Hotel extras

Unbeatable city location steps from arts, culture, and vibrant city life.
Stay unique - where every visit feels personal and thoughtfully curated
502 chic rooms designed for modern travelers seeking style and comfort.
Walk to 3 MRT stations within minutes - unbeatable connectivity in the CBD
Travel consciously with sustainable stays-no single-use plastics ever

Our accommodation(s)

Room

Superior Room with 1 Double Bed

3 pers. max
15 m² / 161 sq ft

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Room

Superior Room with 2 Single Beds

3 pers. max
15 m² / 161 sq ft

Accessible room

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Room

Superior Room with 2 Zipped Beds

3 pers. max
15 m² / 161 sq ft

See availabilities

Room

Deluxe Room with 1 Double Bed

3 pers. max
15 m² / 161 sq ft

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Room

Deluxe Room with 2 Single Beds

3 pers. max
15 m² / 161 sq ft

See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
15 m² / 161 sq ft

Accessible room

See availabilities

Hotel location

Hotel Waterloo Singapore - Handwritten Collection

78 Waterloo Street
189870 SINGAPORE
Singapore

GPS:1.2993, 103.85162

+65 6399 1688

HARBOURFRONT

Ferries

Access: 5.7 km / 3.54 mi 1 hrs 19 min walk / 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property

Antler & Ember

Breakfast

Start your day with a hearty buffet breakfast at Hotel Waterloo Singapore – Handwritten Collection. Enjoy a spread of local delights and international favourites, freshly prepared each morning to fuel your day of discovery in the heart of the city.

Pool

Unwind at our inviting outdoor pool, a serene escape in the heart of the city. Whether for a refreshing swim, a moment of relaxation, or simply lounging under the sun, the pool at Hotel Waterloo Singapore offers the perfect balance of leisure and style.

Fitness center

Stay active in our bright, modern fitness center featuring treadmills, stationary bikes, and free weights. Whether for cardio, endurance, or strength training, enjoy a comfortable space to energize your day or unwind after exploring the city.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 48 m² / 516.667 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 767 reviews

Lai S. C. C. Friends - 8/12/2026 Confirmed reviews ALL

Dear Lai S. C. C., We are delighted to receive your wonderful feedback regarding your recent stay. It is fantastic to know that our central location served as a perfect base for your travels, providing seamless access to Bencoolen MRT and the endless dining and shopping options around Bugis and Orchard Road. We take great pride in our modern design and the quality of our guest experience, so hearing that you found the hotel both stylish and comfortable is truly rewarding for us. Thank you for choosing Hotel Waterloo Singapore - Handwritten Collection, and we look forward to your next visit to the heart of the city. Warm regards, Janet Guest Experience Executive

Khoi K. L. Couples - 5/15/2026 Confirmed reviews ALL

Dear Khoi K. L., It is truly rewarding to read about your wonderful stay. We are delighted that you found our location so convenient, especially with Bencoolen MRT just a short stroll away, making it easy to navigate the city. It is great to know that our team’s hospitality and the smooth check-in process set a positive tone for your visit. We appreciate your comments on our compact room design; we have worked hard to ensure every square inch provides maximum functionality and comfort for the modern traveler. We are also glad the shower’s water pressure was a highlight for you. Regarding the breakfast buffet, we will certainly pass your kind compliments along to the independent management team that handles our dining space. Thank you for choosing Hotel Waterloo Singapore - Handwritten Collection, and we look forward to welcoming you back soon. Warm regards, Janet Guest Experience Executive

Zhenyu H. Families - 5/11/2026 Confirmed reviews ALL

Dear Zhenyu H., We are absolutely delighted to receive your wonderful feedback regarding your recent stay at Hotel Waterloo Singapore - Handwritten Collection. It is heartening to hear that Teddy made such a significant impact on your visit with his professional and welcoming nature. We will certainly share your kind words with him, as nothing motivates our team more than knowing their local recommendations and hospitality helped a guest feel truly comfortable. We look forward to the pleasure of welcoming you back to our hotel in the near future. Warm regards, Janet Guest Experience Executive

Han H. Solo - 5/11/2026 Confirmed reviews ALL

Dear Han H., We are delighted to receive your perfect rating and to read that your stay was nothing short of "prefect." Knowing that we met your expectations so completely is a wonderful reward for the entire team at Hotel Waterloo Singapore - Handwritten Collection. We truly appreciate you taking the time to share your feedback and look forward to the pleasure of welcoming you back for another seamless experience in the heart of the city. Warm regards, Janet Guest Experience Executive

Su H. C. Business - 5/11/2026 Confirmed reviews ALL

I stayed here for 4 nights in April and overall the stay was very comfortable. The room was well appointed and the facility here (pool and gym) was sufficiently equipped. It is also centrally located and on a quiet street. On my check out date, I was able to get an extension of 3 hours from the front desk which was amazing! The only minor gripe I had was that I found food quality in the breakfast buffet was a bit hit and miss. The baked goods (bread and pastries) did not taste good and on some mornings there was too much processed meat. I think they should focus on showcasing the amazing local foods.

Dear Su H. C., We are delighted to read your wonderful review of Hotel Waterloo Singapore - Handwritten Collection. It is heartening to know that your four-night stay in April was so comfortable and that you enjoyed our well-appointed rooms and urban facilities. We are especially pleased that our front desk team could accommodate a three-hour extension for your check-out; we always strive to offer this flexibility whenever our occupancy allows to ensure a seamless departure for our guests. Regarding your feedback on the breakfast buffet, we appreciate your honest perspective on the food quality and variety. Please be advised that our breakfast service is managed by an independent third-party partner. We will certainly share your constructive comments regarding the baked goods and the selection of local dishes with their management team for their review and improvement. We look forward to the opportunity of welcoming you back for another pleasant stay in the heart of the city. Warm regards, Janet Guest Experience Executive

Web-users rating

Other web-users rate our hotel

1,380 reviews 9.6/10 Location
1,433 reviews 6.9/10 Room
1,197 reviews 8.7/10 Service
31 reviews 6.7/10 WiFi
852 reviews 3.4/10 Comfort
740 reviews 9.8/10 Vibe
629 reviews 9.5/10 Cleanliness
491 reviews 7.2/10 Breakfast

89 reviews 9.1/10 Location
96 reviews 6.6/10 Room
88 reviews 8.8/10 Service
59 reviews 9.5/10 Cleanliness
54 reviews 3/10 Comfort
38 reviews 9.8/10 Vibe
20 reviews 7.3/10 Breakfast
12 reviews 8.9/10 Value

95 reviews 9.8/10 Location
90 reviews 6.8/10 Room
83 reviews 8.9/10 Service
48 reviews 3.4/10 Comfort
39 reviews 9.7/10 Vibe
37 reviews 9.5/10 Cleanliness
33 reviews 7.2/10 Breakfast
16 reviews 8.7/10 Value

71 reviews 9.4/10 Location
82 reviews 8/10 Room
69 reviews 8.6/10 Service
44 reviews 9.6/10 Vibe
33 reviews 9.7/10 Cleanliness
33 reviews 3.7/10 Comfort
27 reviews 7.4/10 Breakfast
14 reviews 8.9/10 Value

26 reviews 9.5/10 Location
32 reviews 6.4/10 Room
30 reviews 8.6/10 Service
18 reviews 9.8/10 Vibe
17 reviews 9.3/10 Cleanliness
17 reviews 3.3/10 Comfort
12 reviews 7.3/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

Hotel Waterloo Singapore - Handwritten Collection is located at 78 Waterloo Street, 189870 Singapore. Our hotel is situated in the heart of the arts and heritage district, just a short stroll from Bencoolen, Bras Basah, and Bugis MRT stations. You can reach us via a 15-minute drive from Harbourfront Ferries or enjoy the convenience of being steps away from cultural landmarks and creative studios.

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Hotel Waterloo Singapore - Handwritten Collection, check-in starts from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Waterloo Singapore - Handwritten Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.