Swissôtel The Stamford 5 stars

Customer review rating (ALL Rating) 4.5/5 9,837 reviews

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Description

Hotel extras

  • One of Southeast Asia's tallest hotels, with unrivalled views of city, harbour and sea

  • Distinctive restaurants and bars, including a 2 Michelin-starred restaurant

  • Directly above City Hall & Esplanade MRT stations for ease of commuting around Singapore

  • Spa, fitness centre and two free-form outdoor swimming pools

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

Our accommodation(s)

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Hotel location

Swissôtel The Stamford

2 Stamford Road
178882 SINGAPORE
Singapore

GPS:1.293196, 103.852811

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,837 reviews

TripAdvisor Rating  4.0/5  11,248 reviews

Certificate of excellence 2023

Satisfied stay with great facilities, balcony review, breakfast and location

TripAdvisor rating 4.0/5

Henry L TripAdvisor review

We arrived at 3/8 around 11:30am and contacted the check-in staff to see if there's available room for early check in. The staff was very friendly and helped us for early check in. Our room was at the 18th floor. The room was very nice and the view from the balcony was stunning - the beautiful church is right in front of us and we could also see the Merlion! The view was excellent. As we're next to the Merlion you can see that the location is quite convenient. We were going to Taylor's The Eras Tour so our schedule was a bit rush. it's a pity that we did not have the opportunity to expose the other facilities such as the gym and swimming pool. The breakfast was great. I loved that they offered 3 different restaurants options. Our choice was Prego, which had a lot of dishes available and the environment and decoration was nice. The only problem that I wanna address is that when we need help to print out the Malaysia Digital Arrival Card (MDAC). As we were leaving for Malaysia on 3/9, we could not fill nor print the the MDAC before we arrived in Singapore in advance. When we checked out in the morning of 3/9, we asked the check-out counter for help. However, we were quite disappointed for the attitude of that gentleman - he repeatly address that they're very busy now and could not help. I asked that if there's anyone else that we could turn to or if we could come back later and he said that everyone is busy and not sure about it. After that we decided to turn to the information desk for help. We described our issue and the lady on the information desk told us that we can email our MDAC to an designated email address and she could print them out. We're so greatful that she helped! The info desk lady's is so kind and the step is actually simple, fast and cost only very little manpower. So in contrast we're quite confused and disappointed by the check-out staff. If he's not familiar with an issue by the customer, he should seek help from his colleague or guide them to the right place. No just say no, no and no.

Family Staycation

TripAdvisor rating 5.0/5

Jajaglitz Families - TripAdvisor review

We stayed in Room 3158 on March 13 for a one night family staycation We enjoyed our recent family staycation in Singapore for the kids holiday. Becky welcome us in the reception as our room is not yet prepared for checkin, she informed in advance that she upgraded our room.. The room is clean and Maribeth from housekeeping ensure it is well prepared with kids welcome amenities. Thank you for the heartfelt service.

Great location excellent services & accommodation.

TripAdvisor rating 5.0/5

Clive J Couples - TripAdvisor review

As in our previous stay we found the hotel staff were excellent, especially Roderick, Thida and all staff at the L65 Lounge. The very handy location to food halls, shops and MRT made it easy to get various experiences out of the hotel. We would stay again!

Excellent location, view and breakfast buffet

TripAdvisor rating 5.0/5

634ingriedk TripAdvisor review

best location, tremendous view, excellent breakfast buffet, all service personnel were knowledgable and well trained. the only issue is that the shower opening deflected water onto half the bathroom floor. concierge was very helpful.

Lack of maintenance for bathroom fittings

Customer review rating 3.5/5

Jackie O. Families - Confirmed reviews ALL

Wash basin unable to release the stopcock to let the water flow off. Shower control faulty, cannot switch to rain shower, air-con control minimum limit at 21 degree and room not cold, not satisfied with bath amenities with peppermint smell. Lighting control limited.

Dear Jackie O., Thank you for staying with us at Swissôtel The Stamford and for taking the time to complete our survey. We are happy to read that you had a memorable stay with us from the moment you arrived and all throughout your time at our hotel! We look forward to welcoming you back in the very near future! Warm regards, Swissôtel The Stamford Management

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Other web-users rate our hotel

  • 4,393 reviews 9.6/10 Location
  • 5,879 reviews 8.4/10 Room
  • 4,765 reviews 7.9/10 Service
  • 85 reviews 7/10 WiFi
  • 1,459 reviews 7.1/10 Breakfast
  • 1,377 reviews 8/10 Cleanliness
  • 1,107 reviews 8.4/10 Vibe
  • 747 reviews 5.8/10 Value

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