Swissôtel The Stamford 5 stars

Customer review rating (ALL Rating) 4.5/5 3,594 reviews

Hotel extras

  • One of Southeast Asia's tallest hotels, with unrivalled views of city, harbour and sea

  • Distinctive restaurants and bars, including a Michelin-starred restaurant

  • Directly above City Hall & Esplanade MRT stations for ease of commuting around Singapore

  • Spa, fitness centre and two free-form outdoor swimming pools

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

ALLSAFE approved hotel

Hotel location

Swissôtel The Stamford

2 Stamford Road
178882 SINGAPORE
Singapore

GPS:1.293196, 103.852811

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Each of our 1,252 rooms and suites includes a private balcony with sweeping vistas of the dazzling city-state, its famous Marina Bay and the sea. Unwind in these cosy havens and enjoy their full range of contemporary amenities. All guestrooms relish copious amenities including Internet access, safe, mini bar, iron-ironing board, hairdryer and in-room entertainment, for the highest degree of pampering.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,594 reviews

TripAdvisor Rating  4.0/5  10,632 reviews

Great location and view

TripAdvisor rating 4.0/5

OurTravelFootprints Families - TripAdvisor review

We spent two lovely nights here. The room was neat and clean. The little couch and table made the room feel really cosy and functional. The only complaint we have is the basin and shower area. It would be good to either have a sliding door or extend the shower screen by a bit so that water does not splatter outside the shower area easily especially when the rain shower is turned on. And the basin faucet is too close to the edge of the basin, which made it tricky not to wet the surrounding outside the basin when washing up. Overall, it was a wonderful stay! And, the check-in staff was very helpful.

Well located, Comfortable

TripAdvisor rating 4.0/5

WendyC3925 Families - TripAdvisor review

Well located with plenty of food selection nearby. Good option for family trip. Room size is big enough for family of 4. Connecting with MRT, shopping mall, thus not a worry even weather is bad. 10-30minutes by car can get to most of the sightseeing points.

Thank you for choosing Swissotel The Stamford. It is wonderful that you found the location of the hotel with our connectivity to the MRT to your liking. We hope that you were able to enjoy visiting attractions at your convenience and managed to do some shopping as well. We look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager

Satisfactory.

TripAdvisor rating 3.0/5

wijeturo Couples - TripAdvisor review

Very comfortable room. Service at the reception good. Great location. Best view from my balcony in level 9. Food at Clove most unsatisfactory. Poor quality and service for a five star hotel. Excellent service from the hotel Concierge who was on duty on the 28th afternoon/evening. Thank you. You helped me to select a venue for our dinner.

Great views, amazing staff at club lounge, but that was about it.

TripAdvisor rating 4.0/5

meowedith Families - TripAdvisor review

Booked a club room for this stay. Check-in (at level 65) was smooth and all the staff I met, including the cleaners, were very polite and welcoming. Evening cocktail spread was a little overwhelming in comparison to other similar hotels in Singapore. An incident/bad experience from the front desk staff though. Was granted late check-out at 2pm during check-in, even reconfirmed it with the club lounge staff that the late check-out was indeed in the system. At about 1pm on the day of check-out, a call came from the front desk asking when we were gonna vacate the room, in a rather rude manner. And when we responded 2pm, the staff further probed if we told anyone we were checking out late. Like...Duh?

Thank you for choosing Swissotel The Stamford. We are glad that the team on Level 65 was able to make your stay a welcoming and comfortable one. Please accept our sincere apologies for the inconvenience caused due to our misunderstanding of the late check out which was accorded to you. As this is not the level of service we expect from our colleagues, we have shared this with the respective teams for their review and immediate action. We look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager

Location good service bad

Customer review rating 2.0/5

Heiyoon J. Families - Confirmed reviews ALL

Check in wasn’t convenient on arrival, no welcoming. Staff wasn’t very helpful and efficient when it comes to customer enquires and requests. Very disappointed with the service.

Dear Heiyoon J, Thank you for staying with us at the Swissôtel The Stamford and for taking the time to complete our survey. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your stay has not been completely satisfactory. Please rest assured that your concerns have been shared with our relevant department heads for review and improvement. We thank you again for sharing your feedback and look forward to welcoming you back soon. Warm regards, Swissôtel The Stamford Management

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Other web-users rate our hotel

  • 1,392 reviews 9.4/10 Location
  • 2,096 reviews 8.6/10 Room
  • 1,744 reviews 8.3/10 Service
  • 32 reviews 7.4/10 WiFi
  • 528 reviews 6.3/10 Breakfast
  • 521 reviews 7.8/10 Cleanliness
  • 240 reviews 5.5/10 Value

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