Swissôtel The Stamford 5 stars

It was wonderful hotel!

Good location, good view toward bay side

From check in to check out,couldn’t fault a thing, (house keeping ,room service ,pool attendants,spa staff, all pleasant & helpful)

Service is too slow, can be improved.

For the 3rd year in a row, we are celebrating our anniversary in this hotel. The first 2 times were good as we were surprised with chocolates, red wine, some simple decorations and a card wishing us happy anniversary. For this third time, when I wrote in 1 week in advance to notify about our celebration os anniversary, I got the reply only 1 day before my check in date. As an Accor Plus member, when I requested for late check out, I got the email reply on my check in date and the focus of the email was about late check out charges instead of the privileges of an Accor Plus member. As expected, when I checked in, nothing was done for us for our anniversary celebration. Well, this goodwill is not part of the package that we paid for but I must say that it has lost the 'wow' factor we had for Swissotel the last 2 years. It seems that Swissotel doesn't really acknowledge Accor Plus membership. Probably next year, I will try other hotels for my anniversary.

This was our first time at the Swissotel The Stamford. We were most impressed with the service from the front desk, to cleaning staff and especially the club staff. We especially loved our room on 65th floor with its exceptional views, luxurious fittings and comfortably sized room. The location is just perfect with Raffles Plaza downstairs and MRT close by. The only small criticism is the wine available in the club room with only one choice of red and white wine. There was no champagne available. Having stayed at the Fairmont and Fullerton Club Rooms we had become used to having "a bubbles". Other than that we really enjoyed our stay and would definitely consider returning next year.

great -- like the gym facilities, but toilet need to have shower spray per asian requirements.

As a smoker it very nice to have the small designated smoking spot in the poolarea.

Would be perfect if there was a bath in our room. Breakfast was good but same old same old by the third day. Coffee so so. Great location. Friendly staff.

the hotel was very good location, the restaurant at 70th floor was giving a very superb panoramic view of the city. the kids love the ambiance and how it become one block with mall and MRT station. lots of attraction were on foot distance.

we had a great time and just enjoyed watching the view and having couple time

The only disappointment was that there was no cold drinks or watt in the fridge. After a 13 hour flight I woke up so thirsty and no cold anything!!!! Not what you expect from a 5 star hotel!!!!

We have to wait upto 1 hour to get basic tea & coffee sachets. Occurred 3 times during stay We stayed for 7 nights and the room was not cleaned properly 4 nights ( rubbish left in room, areas not properly cleaned , lenin not changed, vaccum was not done properly )

I really appreciate Swissotel's service. it was excellent experience excluded breakfast. I ate breakfast one day, but tasty is normal. However, the location is fantastic and I got another options. ^^ Thanks again.

The overall experience is excellent but it will be great if the check in time can be shortened. Rooms are not available until 4:30pm which is the only complain I have.