Swissôtel The Stamford 5 stars

Customer review rating (ALL Rating) 4.4/5 21,120 reviews

Swissôtel The Stamford
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+ 30 Services

Hotel extras

  • One of Southeast Asia's tallest hotels, with u nrivalled views of city, harbour and sea

  • Thirteen fine dining spots and bars, including a Michelin-starred restaurant

  • Directly above City Hall & Esplanade MRT stati ons for ease of commuting around Singapore

  • Spa, fitness centre and two free-form outdoor swimming pools

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Swissôtel The Stamford

2 Stamford Road
178882 singapore
singapore

Fax: (+65)63382862

Check-in from 15h00

Check out up to 12h00

  • PUBLIC BUSES:  Various Various

  • CITY HALL:  North-South & Ea City Hall (NS25 /EW13)

  • ESPLANADE:  Circle Line Esplanade MRT Station (CC3)

  • By plane

    Singapore Changi Intl Airport At 20km / 12 miles - Shuttle paying

GPS:1.293196, 103.852811

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Each of our 1,252 rooms and suites includes a private balcony with sweeping vistas of the dazzling city-state, its famous Marina Bay and the sea. Unwind in these cosy havens and enjoy their full range of contemporary amenities. All guestrooms relish copious amenities including Internet access, safe, mini bar, iron-ironing board, hairdryer and in-room entertainment, for the highest degree of pampering.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 28

  • Maximum size: 2,257

  • Maximum capacity: 3000 people

  • Maximum banquet capacity: 1800 people

Find out more

Our guest reviews for
Swissôtel The Stamford

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

21,120 reviews

TripAdvisor Rating 4.0/5

10,254 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Mohit P. Families - 31/03/2020 Confirmed reviews ALL

IT WAS VERY GOOD STAY IN SWISSOTEL .......BREAKFAST IS GOOD......BOTH SWIMMING POOL WAS SAFE & GOOD.....ALL IS WELL

Very Good

Customer review rating 4.5/5

Aman R. Families - 28/03/2020 Confirmed reviews ALL

Everything is good when I stay

Great location, very good stay....too short

Customer review rating 4.5/5

Chris W. Couples - 27/03/2020 Confirmed reviews ALL

Great hotel in superb location. Room was good size with all amenities. Well looked after by a great team and all without exception polite and courteous. Because of covid-19 the hotel was quite quiet especially bars and lounges, great in some ways but made it somewhat lacking in atmosphere which the staff tried their best to help boost.

Great experience but still has a lot of room for improvement

Customer review rating 3.5/5

Anonymous Solo - 26/03/2020 Confirmed reviews ALL

Check in and concierge stuff were friendly but doorman was a bit unwelcoming and indifferent of guests. Booked the vitality room, great experience. However, upon arrival inside the room, noticed that a hair dryer was missing and had to wait almost an hour for it. Nevertheless, hotel location is very convenient. Another issue with the room itself seems to be with the Air Con, it was super cold. No matter how high or how I changed the temperature, it just got very cold inside the room.

Dear Valued Swissotel Guest, Thank you for staying with us at the Swissôtel The Stamford and for taking the time to complete our survey. We are glad to read that the majority of your stay was pleasant and memorable! Please rest assured that we will share your constructive feedback with our teams for action and improvement. Thank you again for your patronage and we sincerely look forward to welcoming you back in the not too distant future! Warm regards, Swissôtel The Stamford Management

Beautiful rooms in a great location

Customer review rating 5.0/5

Et Families - 25/03/2020 Confirmed reviews ALL

Beautiful rooms, modern and spacious. Only setback is lack of kids playroom and no complimentary parking for guests.

Awesome location, great service

Customer review rating 4.5/5

Yvette Families - 25/03/2020 Confirmed reviews ALL

Had a pleasant stay. It was located next to a shopping mall with many eateries.

Good stay

Customer review rating 4.0/5

Veronika T. Solo - 25/03/2020 Confirmed reviews ALL

Friendly staff, well located, i got the harbour view room, the view very amazing from my room.

Great stay

Customer review rating 5.0/5

Nora Families - 25/03/2020 Confirmed reviews ALL

Convenient and accessible area in a great location. Excellent customer service, the hotel staffs are well equipped with always ready to assist attitude. Room was clean and cosy with great view from top storey. I would say one of the best hotels I ever stayed here. My son just loves it!

Wonderful experience from check in to check out!

Customer review rating 5.0/5

Daniel Families - 25/03/2020 Confirmed reviews ALL

Great rooms, fantastic lounge and wonderful views. Wife and Son both enjoyed they stay so much that they were reluctant to leave. Pop into another hotel for the next staycation which was disappointing from the moment we stepped into the hotel by comparison. Decided to check out immediately and was tempted to check back into Swissotel. Looking forward to our next stay. So far best staycation and best lounge we have ever encountered.

Thoughtful design

Customer review rating 5.0/5

Alex L. Couples - 24/03/2020 Confirmed reviews ALL

Every item in the room are meticulously designed for the guests pleasure and allow ease of use.

Good stay

Customer review rating 4.0/5

Yn Families - 23/03/2020 Confirmed reviews ALL

Comfortable and accessible. Promotion was great with confirmed late check-out!

Great location with comfortable and relaxing stay with the family

Customer review rating 4.0/5

Gerard Families - 23/03/2020 Confirmed reviews ALL

Enjoyable 2 nights stay-cation with the family. Ideal for family bonding time with convenience of facilities, shopping and food just at the doorstep.

GOOD LOCATION, GOOD VIEW

Customer review rating 5.0/5

H. Y. Business - 23/03/2020 Confirmed reviews ALL

SUPER POLITE AND NICE STAFFES.

Location is good except pillows suck

Customer review rating 3.0/5

Michelle Families - 23/03/2020 Confirmed reviews ALL

Overall service was ok. Location is good however the quality of pillows need improvement. Both my husband and myself suffered stiff necks after 2 nights' sleep. Certainly wouldn't return again if they don't improve the pillows.

Dear Michelle, Thank you for staying with us at the Swissôtel The Stamford and for taking the time to complete our survey. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your stay has not been completely satisfactory. For future reservations, please let us know your pillow preference and we will be happy to assist you with your request. Please rest assured that your concerns have been shared with our relevant department heads for review and improvement. We thank you again for sharing your feedback and look forward to welcoming you back soon. Warm regards, Swissôtel The Stamford Management

Swissotel high quality

TripAdvisor rating 5.0/5

jgcabecas Family - 09/01/2018 TripAdvisor review

Excelent hotel in Singapore. The best location give us the possibility to go walking to the turistic center. Good staff. Excelent view at 70 floor. Magnific breakfeast still 11 am. Family with children. Very big room.

Dear jgcabecas, Thank you for choosing the Swissôtel The Stamford! We are delighted to read about your memorable stay experience with us, and we look forward to welcoming all of you back soon! Warm regards, Katya Herting Hotel Manager

Staycation in Swissotel - The Stamford

TripAdvisor rating 4.0/5

Singstay Family - 05/09/2017 TripAdvisor review

The overall stay was good. Just on the part where the phone's speaker was turned on a couple times in the middle of the night. This bothered me the whole night. And in-house guest are not entitled for free parking service which I hope the management can do some improvement here.

Dear Singstay, Thank you for choosing the Swissôtel The Stamford and we are glad that you enjoyed your overall stay with us! We have since taken note of your feedback on our phone and rest assured that this will be shared with the relevant department for rectification. We also understand your disappointment with the chargeable parking, but the hotel is regretfully not at liberty to extend complimentary parking to our guests as the carpark is under a different ownership and management. Alternatively, we do provide the convenience of valet parking services at SGD30 for 24-hours. Once again, thank you for your feedback and we sincerely look forward to seeing you soon! Warm regards, Katya Herting Hotel Manager

Excellent

TripAdvisor rating 5.0/5

LEE2MAR Couples - 23/08/2017 TripAdvisor review

Excellent service, rooms, location, and breakfast,so easy to catch the mtr. Adjacent to shops and walking distance to everywhere . Could not fault the hotel when the upgrade is complete will be even better.

Dear LEE2MAR, Thank you for this positive review on Tripadvisor. We are delighted to read that you enjoyed your stay at the Swissôtel The Stamford! All of us here look forward to extending our warm hospitality to you in the very near future! Warm regards, Katya Herting Hotel Manager

Classic and strategic location

TripAdvisor rating 3.0/5

felixjuarso Family - 02/04/2017 TripAdvisor review

Stayed 4D3N at this hotel. By location this hotel is very recommended as it's connected to Raffles City mall and to City Hall MRT. Easy access by taxi, bus or MRT. However room is quite old and need refurnishing. It's clean and quite large for 2 adults and 1 infant. The room shape however could be improved, as the bed is heading to the balcony and very hard to watch TV. Wifi is included but often got disconnect especially when using mobile.

Dear felixjuarso, Thank you for your review of the Swissôtel The Stamford. We are delighted that you found our location to your liking! With regard to your feedback on our rooms, we wish to share that our guest room improvement programme will be carried out in the coming year. We will also share your feedback on our wireless internet connectivity with our IT team and our internet service providers to improve the connectivity. We thank you again for your feedback and look forward to your next stay with us. Warm regards, Katya Herting Hotel Manager

Good views and staff, but not fully 5 star.

TripAdvisor rating 3.0/5

WABV Business - 19/02/2017 TripAdvisor review

The hotel is strategically located, with excellent views of Singapur Marina Bay and next to Chimes and in walking distance from Clark Quay and the Suntec Convention Hall. Regretfully the rooms are not up to 5 star hotel standard, they are in need of urgent renovation. Especially the bed!!! It was sleeping on a block of granite. It was apparently not only my bedroom as my colleagues had the same complain. The BF rooms was also something that should be revised as everyday there was a waiting line and on different hours. The BF quality was very good. Staff also very helpful.

Dear WABV, Thank you for commending on the hotel’s convenient location with a wide variety of shops, restaurants and attractions in the area. We will also be looking into your feedback regarding the room and you will be pleased to know that we have planned facility enhancements in the coming year. Thank you and we look forward to bringing you a better Swissôtel The Stamford experience on your next visit. Warm regards, Jacqueline Poey Hotel Manager

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