Swissôtel The Stamford Singapore 5 stars

Customer review rating (ALL Rating) 4.6/5 15,791 reviews

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Description

Hotel extras

  • One of Southeast Asia's tallest hotels, with unrivalled views of city, Marina Bay and sea

  • Distinctive restaurants and bars, including a 2 Michelin-starred restaurant on the 70th floor

  • Directly above City Hall & Esplanade MRT stations for ease of commuting around Singapore

  • Award-winning spa, fitness centre, tennis courts and two free-form outdoor swimming pools

  • Three ballrooms and 34 meeting rooms for events of all sizes at Raffles City Convention Centre

Our accommodation(s)

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Hotel location

Swissôtel The Stamford Singapore

2 Stamford Road
178882 SINGAPORE
Singapore

GPS:1.293196, 103.852811

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  15,791 reviews

TripAdvisor Rating  4.3/5  12,550 reviews

Certificate of excellence 2025

Extremely poor welcome and check-in at this 5 Star Property

TripAdvisor rating 5.0/5

Peter M TripAdvisor review

Our check-in was terrible. Upon arrival the female check-in agent, Cess, did not welcome us in any way (I am a Platinum ACCOR Member) but immediately proceeded to check us in at the multi terminal desk. Her demeanour towards us was blunt and officious and she talked down to us in rapid fire quick speak which we both found very difficult to understand. We requested her to slow down her speech to us but she continued in her rapid form. Our request to inspect our allocated room prior to occupation (our normal modus operandi) was met with blunt refusal and a statement that if we did not like the room we could call down later to the front desk! The total check in process was akin to being processed for custody, photographs included and a blunt-mordant instruction to "sign here". Prior to unpacking we reflected upon the manner we were treated by Cess and decided to formally complain about our treatment to the Duty Manager. We were warmly greeted by Darren Lam, who with great compassion and respect listened to what we had to say and acknowledged our concerns. Darren asked us to wait a few minutes and upon his return he had arranged an upgrade us to a beautiful corner suite for our three day stay. Throughout our stay Darren warmly acknowledged our presence when we passed by his work area. Our 3 day night stay from then on was what we expect from a 5 Star property - brilliant in every way.

Wonderful

TripAdvisor rating 5.0/5

J D TripAdvisor review

Spectacular Hotel, very friendly staff, very clean, great location. Special thanks to our housekeeping staff, Zara Lwin and Wai Tun

Wonderful stay

TripAdvisor rating 5.0/5

Tay C TripAdvisor review

Thank Ei Ei,Eric and Thiha for taking such good care of the room during our stay. Your effort did not go unnoticed and is truly appreciated.

Very fun !!

TripAdvisor rating 5.0/5

Pioneer49319565349 TripAdvisor review

Very nice experience! Staff was very kind and accommodating. Will be coming back to this hotel for our next Singapore trip for sure!💗

Nice and friendly cleaner and nice service

TripAdvisor rating 5.0/5

Gan T TripAdvisor review

The service here is nice clean and nice. The cleaner there is friendly and helpful. Room is cleaned every day and toilet is always dry after clean

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Other web-users rate our hotel

  • 7,435 reviews 9.7/10 Location
  • 9,160 reviews 8.4/10 Room
  • 7,926 reviews 8.1/10 Service
  • 139 reviews 6.3/10 WiFi
  • 2,342 reviews 7.6/10 Amenities
  • 2,094 reviews 8.6/10 Cleanliness
  • 1,897 reviews 7.6/10 Breakfast
  • 1,217 reviews 6.3/10 Value

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