Swissôtel The Stamford

Swissôtel The Stamford 5 stars

Customer review rating (ALL Rating) 4.4/5 837 reviews

See on a map

Description

Hotel extras

  • One of Southeast Asia's tallest hotels, with unrivalled views of city, harbour and sea

  • Distinctive restaurants and bars, including a Michelin-starred restaurant

  • Directly above City Hall & Esplanade MRT stations for ease of commuting around Singapore

  • Spa, fitness centre and two free-form outdoor swimming pools

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Swissôtel The Stamford

2 Stamford Road
178882 SINGAPORE
Singapore

  • PUBLIC BUSES:  Various Various

  • CITY HALL:  North-South & Ea City Hall (NS25 /EW13)

  • ESPLANADE:  Circle Line Esplanade MRT Station (CC3)

  • By plane

    Singapore Changi Intl Airport At 20km / 12 miles - Shuttle paying

GPS:1.293196, 103.852811

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Each of our 1,252 rooms and suites includes a private balcony with sweeping vistas of the dazzling city-state, its famous Marina Bay and the sea. Unwind in these cosy havens and enjoy their full range of contemporary amenities. All guestrooms relish copious amenities including Internet access, safe, mini bar, iron-ironing board, hairdryer and in-room entertainment, for the highest degree of pampering.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  837 reviews

TripAdvisor Rating  4.0/5  10,375 reviews

Certificate of excellence 2022

Excellent Getaway

Customer review rating 5.0/5

Fabian A. Solo - Confirmed reviews ALL

Had a staycation for two nights. Room was well equipped, comfortable. I was assigned a room on the 48th floor which was amazing. Night view was great. Bed was comfortable and the surroundings were really quiet. I had a good rest. Staff were pleasant and accommodating. They brought up an ice bucket and wine opener promptly when requested for. I particularly liked the day couch facing the balcony which was great for lounging with a great view. I also enjoyed the spa entry at willow stream where I spent an hour or so in the sauna and hot pools. I had some drinks at The Eight by the pool which was perfect. Some slight hiccups to work on would be the self check in. It took awhile as the system did not capture my online check - in documentation and a staff member had to assist. I had to request for the welcome drink even though as an Accor Plus member I had previously gotten this amenity automatically at previous Accor properties. This slowed down the check in process slightly. The water pressure for the rainshower in the room appears to be a little weak and that could be improved.

Dear Fabian A, Thank you for taking the time to complete our survey. We are happy to learn that we have exceeded your expectations when it comes to looking after you during your stay! My team and I look forward to having you back for yet another memorable stay experience at the Swissôtel The Stamford! Warm regards, Swissôtel The Stamford Management

Well located

Customer review rating 4.0/5

C. K. J. Families - Confirmed reviews ALL

Check in and check out was a breeze. No waiting time.

Dear C. Ka J., Thank you for taking the time to complete our survey. We are happy to learn that we have exceeded your expectations when it comes to looking after you during your stay! My team and I look forward to having you back for yet another memorable stay experience at the Swissôtel The Stamford! Warm regards, Swissôtel The Stamford Management

Great stay

Customer review rating 4.0/5

Susan M. Business - Confirmed reviews ALL

Beautiful hotel. Assistance at check in was most welcome. Buffet breakfast was delicious. Room always clean. I used the pool on Saturday and it was fabulous.

Dear Susan M., Thank you for staying with us at the Swissôtel The Stamford and for taking the time to complete our survey. We are heartened to read that you were well-looked after by our team and had a memorable stay with us! We thank you again for your patronage and look forward to welcoming you back soon! Warm regards, Swissôtel The Stamford Management

Good Stay

Customer review rating 3.5/5

Chungaiwen Families - Confirmed reviews ALL

Staffs are on e ground and ready to assist when needed help. Room was spacious with awesome view overlooking mbs. Breakfast was good too. However i had issues with our TV on our first day the TV reset to the main page initially I didn't think much about it thinking it could be some internet connection which shld be fine by the time return. It was about 11pm we started to switch on the tv but encounter the same issues. We had to skip tv for the first night as it was pretty late for us to report. The next day I reported the issue b4 I left the room. It was around 2pm when I returned e room. The issue persisted I called again. This time round they brought a brand new TV for installation. This resulted in a downtime. It was disappointing as I would actually expect the issue to resolve when I return to the room. On the first night, my husband wanted to shower at the spa after his gym and just remembered that the spa closes at 9pm he quickly rushed for shower at 8.50pm however he was stopped by the staff saying they close at 9pm. So heres my question. Was there a clauses mentioning about the cut off time?? I felt this could be handled in a better way. Overall it was a good stay.

Dear Chungaiwen, Thank you for staying with us at the Swissôtel The Stamford and for taking the time to complete our survey. We are glad to read that the majority of your stay was pleasant and memorable! Please rest assured that we will share your feedback with our teams for action and improvement. Thank you again for your patronage and we sincerely look forward to welcoming you back in the not too distant future! Warm regards, Swissôtel The Stamford Management

Modern, clean rooms

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very happy with quality of the hotel. Had some issues with the self checkin process but staff were on-site available to help

Dear Valued Swissotel Guest, Thank you for staying with us at the Swissôtel The Stamford and for taking the time to complete our survey. We are heartened to read that you were well-looked after by our team and had a memorable stay with us! We thank you again for your patronage and look forward to welcoming you back soon! Warm regards, Swissôtel The Stamford Management

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in SINGAPORE