Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.3/5 4,512 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.

  • Conveniently located near Bugis, Bencoolen & Bras Basah MRT stations, within 5 minutes

  • Near Raffles City Convention Centre, Suntec, Marina Bay Sands and 15mins walk to Orchard

  • Free WIFI, 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Room 1

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,512 reviews

Customer review rating 4.0/5

Mr K. B. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you had an enjoyable stay overall and appreciate your kind comments. At the same time, we apologize for the inconvenience you experienced with the dryer in our self-service laundry room. We understand how frustrating it must have been that one unit was not heating adequately, especially for guests who were unfamiliar with using the facilities while travelling. We are pleased that our Front Office team was able to assist by providing a replacement token. Please be assured that your feedback regarding the dryer has been shared with our Engineering team for inspection and the necessary repairs to ensure it is functioning properly for future guests. Thank you once again for your valuable feedback. We appreciate you bringing this matter to our attention and look forward to welcoming you back to Mercure Singapore Bugis for another pleasant stay. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Customer review rating 4.0/5

Jason F. Solo - Confirmed reviews ALL

Dear Mr. F., Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our convenient location, with easy access to the MRT station, shopping centers. Being situated in the heart of the city is something many of our guests appreciate, and we are glad it added to your overall experience. We are looking forward to your next stay with us. Best regards Steve Lim Front Office Manager

Customer review rating 4.0/5

Nicholas B. D. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your stay with us. We are delighted to hear that you chose Mercure Singapore Bugis to extend your stay after your business trip and that you enjoyed your upgrade to our Loft Room as part of your ALL Gold membership benefits, subject to availability. It is wonderful to know that you found the room spacious and comfortable. We are also pleased that our central location added to your overall experience. With convenient access to public transport, Bugis MRT Station, and the many shopping and dining options at Bugis Junction and the surrounding area, we are glad you were able to make the most of your time in Singapore. It is equally rewarding to know that you enjoyed your welcome drink at our bar and that our bartender's warm and friendly service left a positive impression on you. Your kind compliments will certainly be shared with the team. Thank you once again for your recommendation and for your continued loyalty as an ALL member. We look forward to welcoming you back to Mercure Singapore Bugis for another memorable stay. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Customer review rating 2.0/5

Abbhinav R. J. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel’s location convenient. However, we are truly sorry to learn that your overall experience did not meet your expectations. We regret that the room size felt too compact for your comfort. As a city hotel located in the heart of Bugis, our room layouts are designed to maximize functionality within an urban space, though we understand that this may not suit every guest’s preference. We are also sorry to hear that your experience with breakfast was not satisfactory. Your comments are noted and will be shared with our Culinary team for review and improvement, as we continuously strive to enhance both quality and variety for our guests. Thank you once again for your feedback. We appreciate your comments as they help us identify areas where we can improve, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Customer review rating 4.5/5

Ruby G. S. Couples - Confirmed reviews ALL

Dear Ms. Rudy, Thank you for taking the time to share your feedback We are delighted to know that you enjoyed our loft room and will be back again. Thank you for choosing to stay with us. Best regards Steve Lim Front Office Manager

Other web-users rate our hotel

  • 2,718 reviews 9.8/10 Location
  • 3,093 reviews 5.9/10 Room
  • 2,336 reviews 8.3/10 Service
  • 42 reviews 8.9/10 WiFi
  • 1,650 reviews 3/10 Comfort
  • 1,006 reviews 7.8/10 Cleanliness
  • 830 reviews 5.9/10 Amenities
  • 702 reviews 6.8/10 Breakfast

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