Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.1/5 1,179 reviews

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Mercure Singapore Bugis - Image 1
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Mercure Singapore Bugis - Image 4
122 Middle Road, 188973 SINGAPORE, Singapore

Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Telephone
Fax +65 6822 8901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,179 reviews

TripAdvisor Rating  4.0/5  1,574 reviews

GREAT LOCATION

TripAdvisor rating 3.0/5

Ahmediqbaltravelsa Families - TripAdvisor review

Received a warm welcome at this hip hotel located in a very central area of singapore. The hotel is 600m away from the bugis mrt and is attached to a shopping mall. The rooms however were very very small for family use. No cupboard space. Cannot comment on the breakfast as our accomodation did not include breakfast. We changed our rooms to a loft style room which was still compact but better then the normal room. All in all, a decent stay as we were out touring most of the time.

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good staff, restaurant varian food okay

Dear Mr W., Thank you for your positive review of our Hotel and it's products and services. Sincerely, Peter Chua

Long wait at front desk and mistakes on room charge

Customer review rating 2.0/5

Wesley S. Families - Confirmed reviews ALL

There was a mistake at check out when settling the payment.. The check out process was slow as there were a lot of guests but not all counter was open, that was understandable but then after double checking the bill, turned out that the hotel charged the consumption at the bar twice, and I had to queue again for at least another 15 minutes adding a total of at least half an hour for my checkout process..

Dear Mr s., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologize for the mistake of our cashiering and will endeavor to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Chua

Overall comfortable, but the walls are a little too thin

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

great location, close to MRT and plenty of food options around. Bed is comfortable. Shower would be a bit awkward if I'm not staying alone. No dry private space to put on clothes after shower. Walls are a little thin. I can hear the guy snoring in the room next door. Doors are loud. Quite annoying when people returning late night or leaving in early morning.

central location and comfortable stay

Customer review rating 3.5/5

Kalpesh G. Couples - Confirmed reviews ALL

room was neat and clean. hotel is centrally located. all facilities are good. But only issue for us was no vegetarian breakfast. Being in asia and close to India. Every year so many indians travel to singapore. without a good breakfast how can a good day start. Also we being vegetarian we always try to search for hotel where the breakfast of vegetarian is good. But sad to know after we were there that there was no vegetarian breakfast.

Dear Mr g., Thank you for your positive review of our Hotel and it's products and services. We have noted your feedback about the lack of Vegetarian dishes and will look into providing more in the future. Sincerely, Peter Chua

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Other web-users rate our hotel

  • 539 reviews 9.7/10 Location
  • 677 reviews 5.3/10 Room
  • 515 reviews 8/10 Service
  • 18 reviews 7.6/10 WiFi
  • 381 reviews 3.1/10 Comfort
  • 211 reviews 7.5/10 Cleanliness
  • 160 reviews 5.3/10 Breakfast
  • 141 reviews 5.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.