Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.3/5 4,509 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.

  • Conveniently located near Bugis, Bencoolen & Bras Basah MRT stations, within 5 minutes

  • Near Raffles City Convention Centre, Suntec, Marina Bay Sands and 15mins walk to Orchard

  • Free WIFI, 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,509 reviews

Customer review rating 4.0/5

Jefri A. B. Business - Confirmed reviews ALL

All in OK, but me as SEA person, its awful when realized the closet without the bidet.

Dear Mr. Jefri, Thank you for sharing your feedback. We are delighted to know that you enjoyed our convenient location. Your comments will be share with the relevant teams for immediate review and improvement. We hope to have the opportunity to welcome you back again and provide you with a more comfortable stay in the future. Best regards Steve Lim Front Office Manager

Customer review rating 3.0/5

Winnie W. Business - Confirmed reviews ALL

The check-in/out process was efficient and warm, amenities were sufficient. I got upgraded to a loft room on 5/F, the interior was nice (but there was no view at all, but a whole block of concrete right in front of the window. Not sure if that's because I was just staying for one night ie apparently less than 12 hours, and for the same reason I didnt mind but I cant remember the exact room number 53X so just wanted to leave the info for context). However when I tried to sleep and lied on my side, there is this constant mechanic noise humming - which did not come from anything inside the room like the aircon. It was past midnight and I had to get up early so didnt bother to request for a room change, but that noise was there all night so I didnt sleep well. Still not sure if that was because the room was close to pool equipment (as I understand pool is on 7/F) or other reasons but it didnt sound like the elevator. Anyway some people might be able to sleep through it but it did affect me (generally a deep sleeper) so if you do get 53X you might want to try lying on the bed if there's this noise and if you might get affected, then better get a room change earlier.

Dear Ms. W., Thank you for taking the time to share your feedback. We are regret that your stay experience was not a positive one. We understand how important a quiet and comfortable environment is for our guests, and we regret that this aspect did not meet your expectations. Please be assured that we are continuously exploring ways to improve our guests’ experience. For future stays, we would be happy to assist allocate a quieter room for you. Best regards Steve Lim Front Office Manager

Customer review rating 4.5/5

Chee T. T. Business - Confirmed reviews ALL

im satisfy with my stay.

Dear Mr. T., Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our convenient location and also had a wonderful and memorable stay with us. We are looking forward to your next stay with us. Lastly, we will be very appreciate if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist other travellers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Best regards Steve Lim Front Office Manager

Customer review rating 5.0/5

Kevin S. C. P. Couples - Confirmed reviews ALL

need to replace old worn out towels.

Dear Mr. P., Thank you for taking the time to share your feedback. We are delighted to know that you had a wonderful and memorable stay with us. At the same time, we sincerely apologize that the housekeeping standards did not meet your expectations. Your comments will be share with the relevant teams for immediate review and improvement. We understand how these shortcomings would have affected your overall experience, and we regret the inconvenience caused. We are looking forward to your next stay with us. Best regards Steve Lim Front Office Manager

Customer review rating 4.5/5

Ruel J. Business - Confirmed reviews ALL

WONDERFUL

Dear Mr. Ruel, Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our convenient location and also had a wonderful and memorable stay with us. We are looking forward to your next stay with us. Lastly, we will be very appreciate if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist other travellers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Best regards Steve Lim Front Office Manager

Other web-users rate our hotel

  • 2,733 reviews 9.8/10 Location
  • 3,101 reviews 5.9/10 Room
  • 2,339 reviews 8.2/10 Service
  • 43 reviews 8.9/10 WiFi
  • 1,670 reviews 3/10 Comfort
  • 1,005 reviews 7.8/10 Cleanliness
  • 838 reviews 6/10 Amenities
  • 718 reviews 6.8/10 Breakfast

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