Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.2/5 703 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  703 reviews

TripAdvisor Rating  4.0/5  1,556 reviews

Well Located and Good Stay

Customer review rating 4.5/5

Gerald Couples - Confirmed reviews ALL

Checking In experience was wonderful, the front office staff (male Chinese) was friendly and takes time to explain the paper-work and also the operating hours of the F&B outlets. walkways to the rooms were vibrant with nice posters along the walls. Room is clean and green with filtered drinking water instead of plastic bottled. Nice location with lots of local food within short walking distance. Staff at the lobby bar was very welcoming.

Good service, good location, reasonably priced, staff are helpful.

Customer review rating 4.5/5

Ian C. Y. H. Solo - Confirmed reviews ALL

I was able to enjoy my stay in Mercrue Bugis, a large part owing to the excellent service and helpfulness of the staff. The location is close by to my office, also a very convenient place to have great hawker foods which I like.

Not sure if I'm going to stay here again or not

Customer review rating 3.0/5

Aty Business - Confirmed reviews ALL

The hotel room size was a huge disappointed. This is my first time experiencing such a small area for 2 single bed. Semi transparent of divided shower and toilet? What a joke. Choose either one (Combine shower-toilet or opaque toilet wall type)

Very bad housekeeping

Customer review rating 2.0/5

Olivia Families - Confirmed reviews ALL

Just check in and walked in the room,I found hair everywhere on the floor and chair,very bad housekeeping. And Someone ring me said that we are too noisy,but I just finished shower didn’t make noise.very bad experience,never come back this hotel.

Efficiency over customer service

Customer review rating 2.0/5

Johnel O. Business - Confirmed reviews ALL

Staff running around, trying to do much work at shortest time which compromised customer service greatly. Not impressed at all

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Other web-users rate our hotel

  • 285 reviews 9.8/10 Location
  • 343 reviews 5.3/10 Room
  • 274 reviews 7.8/10 Service
  • 10 reviews 7.7/10 WiFi
  • 182 reviews 2.8/10 Comfort
  • 121 reviews 8/10 Cleanliness
  • 74 reviews 4.9/10 Breakfast
  • 61 reviews 5.5/10 Value

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