Mercure Singapore Bugis 4 stars

Name: Mercure Singapore Bugis | Central Singapore | AccorHotels - ALL
Address: 122 Middle Road, SINGAPORE, 188973, SG
Telephone: +6565216088
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 4,520 reviews

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122 Middle Road, 188973 SINGAPORE, Singapore

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Mercure Singapore Bugis

Hotel for travellers looking for local and authentic experiences

A contemporary 4-star hotel in the vibrant enclave of Bras Basah-Bugis, Mercure Singapore Bugis has 395 heritage inspired rooms, offering guests the advantage of being surrounded by a myriad historical and cultural sites, trendy shopping malls with hip and diverse eateries. Situated within five minutes from Bugis MRT, state-of-the-art meeting facilities with an outdoor Terrace, a 24-hour gym, an infinity lap pool and 3 F&B outlets.

The hotel is conveniently located within close proximity to numerous tourist attractions such as Clarke Quay, Little India, and prime shopping area Orchard Road (15 min walk). Guests also enjoy easy access to Suntec City and Marina Bay Sands by train.

The team at Mercure Singapore Bugis welcomes you to our beautiful modern contemporary hotel. The entire hotel is locally inspired with a fusion of cultures in all rooms complimented by stunning public areas.

Dino LIM, Hotel Management

Hotel extras

Located in the heart of Singapore's shopping, arts and cultural district
Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.
Conveniently located near Bugis, Bencoolen & Bras Basah MRT stations, within 5 minutes
Near Raffles City Convention Centre, Suntec, Marina Bay Sands and 15mins walk to Orchard
Free WIFI, 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

Room

Signature Room with Queen Bed

2 pers. max
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Signature Room with Twin Beds

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Courtyard View

See availabilities

Room

Signature Loft Room with Queen Bed and Sofa-bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View
Most of the accommodation: Duplex

See availabilities

Room

Superior Room with King Size Bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Room

Executive Loft Room with Queen Bed and Sofa-bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View
Most of the accommodation: Duplex

See availabilities

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

+65 6521 6088

+65 6822 8901

Railway station
Airport

BRAS BASAH MRT STATION (CC2)

Railway station

Access: 450 m / 0.28 mi 6 min walk / 2 min drive

BUGIS MRT STATION (EW12/DT14)

Railway station

Access: 500 m / 0.31 mi 6 min walk / 2 min drive

BENCOOLEN MRT STATION (DT21)

Railway station

Access: 550 m / 0.34 mi 7 min walk / 4 min drive

ROCHOR MRT STATION (DT13)

Railway station

Access: 700 m / 0.43 mi 8 min walk / 4 min drive

CHANGI AIRPORT

Airport

Access: 18.6 km / 11.55 mi 20 min drive

SAINT JOSEPH'S CHURCH

Tourist attraction

Access: 160 m / 0.1 mi 2 min walk / 1 min drive

KWAN IM THONG HOOD CHO TEMPLE

Tourist attraction

Access: 190 m / 0.12 mi 2 min walk / 2 min drive

SRI KRISHNAN TEMPLE

Tourist attraction

Access: 220 m / 0.14 mi 3 min walk / 2 min drive

SINGAPORE ART MUSUEM

Art and Culture

Access: 500 m / 0.31 mi 6 min walk / 3 min drive

BRAS BASAH COMPLEX

Art and Culture

Access: 500 m / 0.31 mi 5 min walk / 4 min drive

ARAB STREET

Tourist attraction

Access: 800 m / 0.5 mi 11 min walk / 8 min drive

SULTAN MOSQUE

Tourist attraction

Access: 850 m / 0.53 mi 11 min walk / 4 min drive

NATIONAL MUSEUM OF SINGAPORE

Art and Culture

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

VICTORIA THEATER & CONCERT HALL

Opera/symphony/concert hall

Access: 1.6 km / 0.99 mi 20 min walk / 8 min drive

ESPLANADE

Opera/symphony/concert hall

Access: 1.7 km / 1.06 mi 20 min walk / 8 min drive

MERLION PARK

Tourist attraction

Access: 1.8 km / 1.12 mi 22 min walk / 9 min drive

SINGAPORE FLYER

Tourist attraction

Access: 2.3 km / 1.43 mi 7 min drive

THE MEADOW

Opera/symphony/concert hall

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

GARDENS BY THE BAY

Tourist attraction

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

CHINATOWN

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 10 min drive

ARTSCIENCE MUSEUM

Museums

Access: 3 km / 1.86 mi 9 min drive

NATIONAL STADIUM

Sports centre

Access: 3 km / 1.86 mi 7 min drive

SINGAPORE INDOOR STADIUM

Sports centre

Access: 4.3 km / 2.67 mi 9 min drive

SENTOSA

Tourist attraction

Access: 8.8 km / 5.47 mi 18 min drive

FORT CANNING PARK

Park

Access: 1.1 km / 0.68 mi 12 min walk / 4 min drive

EAST COAST PARK

Park

Access: 5.9 km / 3.66 mi 9 min drive

BUGIS+

Shopping centre/mall

Access: 70 m / 0.04 mi 1 min walk / 1 min drive

BUGIS JUNCTION

Shopping centre/mall

Access: 100 m / 0.06 mi 2 min walk

BUGIS STREET

Shopping district

Access: 200 m / 0.12 mi 3 min walk

CHIJMES

Restaurant and cafe district

Access: 500 m / 0.31 mi 7 min walk / 4 min drive

SUNTEC CITY

Shopping centre/mall

Access: 900 m / 0.56 mi 12 min walk / 5 min drive

ORCHARD ROAD

Shopping district

Access: 1 km / 0.62 mi 12 min walk / 4 min drive

MARINA BAY SANDS

Shopping centre/mall

Access: 2.4 km / 1.49 mi 40 min walk / 7 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

ROYALE RESTAURANT

Royale is an all-day dining enclave serving up the very best of international and local cuisine. This restaurant serves buffet breakfast and a la carte lunch and dinner daily.

Book

SONG GARDEN

A Chinese restaurant that epitomises Cantonese classics with modern twists. Abounds in chinese touches like oriental motifs alongside eight private rooms, the restaurant is also ideal for banquets and business lunches. Accor Plus benefits do not apply.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 215 m² / 2314.239 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 120

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 4,520 reviews

Taguiwalo N. G. Business - 8/14/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent four-day stay with us. We are pleased to hear that you were satisfied with your stay and appreciated our ideal location. However, we sincerely apologize that the coffee and tea supplies were not replenished during your stay. We understand that having these amenities readily available is an important part of a comfortable hotel experience. Your feedback has been shared with our Housekeeping team to reinforce the importance of checking and replenishing in-room amenities during each room servicing. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a more seamless experience in the future. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Agustinus H. D. Families - 8/13/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your kind feedback. We are delighted to hear that you had a comfortable stay and were pleased with the good service provided by our team. Your positive comments are greatly appreciated and serve as encouragement to our colleagues to continue delivering warm and attentive hospitality. Thank you for choosing Mercure Singapore Bugis. We look forward to welcoming you back for another comfortable and enjoyable stay in the future. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Adement Y. Families - 8/12/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback and for highlighting these concerns regarding Room 1132. We sincerely apologize for the inconvenience and, more importantly, the safety concern caused by the bed frame extending beyond the mattress. We understand that the limited passageway and dark colour of the frame could make it difficult to notice, potentially resulting in guests accidentally bumping into it. Your feedback has been shared with our relevant team for assessment and to explore appropriate measures to improve the safety and visibility of the area. We are also sorry to learn about the water leakage from the shower area towards the toilet floor. This is certainly not the standard we aim to provide, and we have highlighted the matter to our Engineering and Housekeeping teams for inspection and rectification. We greatly appreciate you bringing these matters to our attention, as guest feedback is essential in helping us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a safer and more comfortable experience. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Jasmyn K. Couples - 8/12/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share such wonderful feedback following your recent stay with us. We are truly delighted to hear that you enjoyed our great location, buffet, and the warm hospitality provided by our team. It is especially heartening to know that our Housekeeping colleague went above and beyond to accommodate your movements and ensure your room was well cared for. Your kind recognition will certainly be shared with her and the Housekeeping team. We are also pleased to hear that our Food & Beverage team were friendly and helpful throughout your stay. Your compliments are a wonderful encouragement to all our colleagues. Thank you once again for choosing Mercure Singapore Bugis. We look forward to welcoming you back for another enjoyable stay filled with great service and hospitality. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Rosaleigh M. Families - 8/12/2026 Confirmed reviews ALL

We arrived late at night and had dinner at the hotel buffet. Unfortunately, I became very unwell with what appeared to be food poisoning that first night, which certainly didn’t help our experience. I appreciate that hotel rooms in a city like Singapore aren’t necessarily places you expect to spend a huge amount of time, but when you’re travelling with a child, having a functional and comfortable space to come back to really matters. The biggest issue for us was the size and layout of the room. We were travelling as two adults and one child and the room felt extremely cramped. There was very little practical space to store our suitcases, let alone a pram, to the point where we ended up having to keep them in the bathroom/shower area. Even getting organised to leave the room each day felt unnecessarily difficult and quite anxiety-inducing. We also had young children running up and down the hallway between the rooms beside us, repeatedly banging on the walls and doors. Kids are kids, and I completely understand that hotels are going to have families staying there, but the lack of sound insulation made every bit of hallway noise feel incredibly amplified. It became quite exhausting, particularly when we were trying to relax or get our child settled for the night.. We were only there for three nights and, honestly, by the end of the first night, we were genuinely looking forward to leaving. The hotel has some positives, but for us the combination of the extremely limited room space, lack of storage and significant noise from neighbouring rooms made the stay much more difficult than we’d expected. I wouldn’t book this over again & I had a voucher for a free night. We’ve stayed at other Mecure hotels - this was unlike the quality of any others.

Dear Valued Guest, Thank you for taking the time to share such detailed feedback following your recent three-night stay with us. We are pleased to hear that you appreciated our excellent location. However, we sincerely regret that several aspects of your stay fell short of your expectations, particularly the room size and layout, limited storage, noise levels, and your dining experience. We understand how challenging it must have been to accommodate two adults and a child in a room that you found too compact, especially with a pram and luggage. Having to use the bathroom and shower area for storage is certainly not the level of convenience we would want our guests to experience. We appreciate your comments regarding the practical limitations of the room and understand how this made your daily routines more difficult and stressful. We are equally sorry that noise from neighbouring rooms and the corridor significantly affected your ability to relax and settle your child at night. While we understand that family activity is part of a hotel environment, we appreciate that the lack of effective sound insulation can make such disturbances particularly disruptive. Your feedback has been shared with the relevant team for further review. We are also very sorry to hear that you became unwell after dining at our buffet on your first evening. We understand how unpleasant and concerning this must have been, especially while travelling with a child. While we are unable to determine the cause of the illness based solely on the experience described, we take such feedback seriously and have noted your concerns with our Food & Beverage team. We are particularly disappointed to learn that, despite having stayed at other Mercure properties, your experience with us did not reflect the quality you have come to associate with the brand. We sincerely regret that you were left looking forward to the end of your stay and that you would not consider using your complimentary night voucher with us. Thank you once again for your honest and comprehensive feedback. Your comments regarding room functionality, storage, sound insulation, and dining have been taken seriously and will be shared with the respective teams as part of our ongoing efforts to improve the guest experience. Warm regards, William Charles Dorai Assistant Front Office Manager Mercure Singapore Bugis

Web-users rating

Other web-users rate our hotel

2,737 reviews 9.7/10 Location
3,062 reviews 5.9/10 Room
2,359 reviews 8.3/10 Service
38 reviews 8.4/10 WiFi
1,638 reviews 3/10 Comfort
1,003 reviews 7.8/10 Cleanliness
840 reviews 5.9/10 Amenities
691 reviews 6.8/10 Breakfast

417 reviews 9.7/10 Location
477 reviews 5.7/10 Room
388 reviews 8/10 Service
6 reviews 7.3/10 WiFi
237 reviews 2.6/10 Comfort
169 reviews 8.2/10 Cleanliness
124 reviews 5.1/10 Amenities
91 reviews 7.1/10 Breakfast

450 reviews 9.8/10 Location
522 reviews 5.8/10 Room
389 reviews 8.5/10 Service
6 reviews 7.2/10 WiFi
269 reviews 3.4/10 Comfort
176 reviews 7/10 Cleanliness
128 reviews 5.9/10 Amenities
99 reviews 6.9/10 Breakfast

264 reviews 9.7/10 Location
430 reviews 5.2/10 Room
334 reviews 7.9/10 Service
10 reviews 7.1/10 WiFi
213 reviews 2.2/10 Comfort
141 reviews 5.8/10 Breakfast
126 reviews 4.6/10 Amenities
124 reviews 7.3/10 Cleanliness

292 reviews 9.8/10 Location
314 reviews 7/10 Room
261 reviews 8.8/10 Service
5 reviews 7.2/10 WiFi
144 reviews 3.9/10 Comfort
115 reviews 7.4/10 Cleanliness
102 reviews 6/10 Amenities
65 reviews 6.9/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Mercure Singapore Bugis, we offer a range of facilities to enhance your stay:

Free Wi-Fi and 24-hour gym access
On-site indoor parking for an additional fee
Buffet breakfast at Royale Restaurant for an additional fee
Infinity lap pool and wheelchair-accessible facilities
Song Garden restaurant and Bartistry@One22 bar
Meeting rooms and wedding venues
Laundry, dry cleaning, and ironing services for an additional fee

What dining options are available?

Mercure Singapore Bugis offers diverse dining experiences:

Royale Restaurant: International and local cuisine, open daily from 7:00 AM to 9:00 PM, serving buffet breakfast from 6:30 AM to 10:30 AM.
Song Garden: Cantonese classics with a modern twist, open Monday to Friday 11:30 AM-2:00 PM and 4:00 PM-10:00 PM, and weekends from 10:00 AM.
Bartistry@One22: Lobby bar serving premium coffees, cocktails, and tapas.

Vegetarian menus and children's options are available.

What are the check-in and check-out times?

At Mercure Singapore Bugis, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Singapore Bugis regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.