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Mercure Singapore Bugis 4 stars

TripAdvisor rating 4.0/5 1,447 reviews
Mercure Singapore Bugis
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+ 23 Services
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Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI and 24-hour room service

  • 5 min to Bugis MRT, within close proximity to SUNTEC and MBS by train, 15min walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac

Hotel location

Mercure Singapore Bugis

122 Middle Road
188973
singapore
singapore

Tel: +6565216088

Fax: (+65)68228901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles

  • By train

    BUGIS JUNCTION At 0.5km / 0.31 miles

GPS :1.299523, 103.853104

Our accommodations

Architects and designers had fun when creating the unique rooms and lofts at Mercure Singapore Bugis. Sleep soundly in our airy lofts or cozy signature rooms, surrounded by colourful references to the country's heritage.

Signature Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 15m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Signature Loft Room with Queen Bed and Sofa

  • Max. number of persons: 3
  • Area: From 22m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with King Size Bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Loft with Queen Bed and Sofa

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

ROYALE RESTAURANT

Type of cuisine: International

Royale is an all-day dining enclave serving up the very best of international and local cuisine. This restaurant serves buffet breakfast, lunch and dinner daily. A la carte dishes are also available from noon to 10.30pm.

Lunch

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SONG GARDEN

Type of cuisine: Chinese

A Chinese restaurant that epitomises Cantonese classics with modern twists. Abounds in chinese touches like oriental motifs alongside eight private rooms, the restaurant is also ideal for banquets and business lunches. Accor Plus benefits do not apply.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARTISTRY@ONE22

Photo non contractuelle / Strictly non binding

A chic centrepiece in the lobby, guests can lounge and revel in a variety of premium coffees, beers, house pours, and cocktails; alongside a delectable range of tapas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 215 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Singapore Bugis

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

12,799 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,447 reviews

It's nice

Customer review rating 4.1/5

Indah Couples - 04/12/2019 Confirmed reviews ALL

The hotel is located in a strategic area, you can easily reach many tourist spots. The room is nice and cozy. The staffs are friendly and helpful.

Dear Indah A., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

very good

Customer review rating 4.1/5

Ramadan Solo - 04/12/2019 Confirmed reviews ALL

it was a good experience , nice reception . clean room. everything is very good , but I noticed one thing that there are very small insects in my room 1102 .

Dear Ramadan M. A. B., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. On a side note, I apologize for the insects found in your previous room. Upon learning this, our team of housekeepers has immediately conducted a round of hotel room check together with pest control specialist and affected areas were treated. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Singapore Marathon

Customer review rating 4.1/5

Ntflyer Friends - 04/12/2019 Confirmed reviews ALL

Had a quick two night stay due to competing in the Singapore Marathon. We were given an early check in which was nice as our flight into Singapore arrived in the morning. The twin room we had was very small but functional and the beds were comfortable. Was not offered a room upgrade as a Gold member which was disappointing nor any personalized service. The hotel has a nice pool area and the breakfast was ok.

Dear Spencer H., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed, just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. We are sorry that your Gold membership status was not recognized further. After receiving your feedback I have checked and found that the membership was not updated in our system, hence I have changed the status manually. It is certainly not our intention to make guests well unwelcome. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Everything’s perfect!

Customer review rating 4.1/5

Syela Couples - 04/12/2019 Confirmed reviews ALL

Friendly staff. Good Check in and check out experience. The hotel is easy to access near foodcourt, shopping center, convenient store, and mrt. And the most important thing we got free upgrade room. Thank you very much! Will stay here again soon!

Dear Syela A., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Satisfied Stay

Customer review rating 4.1/5

J.p. Friends - 04/12/2019 Confirmed reviews ALL

Everything is plus during my stay in Mercure Bugis but room service is not really 24H.

Dear Jabez P., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to read such a wonderful review and we are delighted to know that you have an enjoyable stay with us. Appreciate your time and effort on this review. At the same time, we wish to clarify that our room service is operating 24 hours on a limited menu. I have personally highlighted your feedback for further improvements. My apologies for the inconvenience caused. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

Pleasant stay, friendly staff

Customer review rating 4.1/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Enjoyable stay with upgrade to loft room on arrival.

Dear Nicholas G., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Clean and veru comfy bed and pillow!

Customer review rating 4.1/5

Dayang S. F. Friends - 03/12/2019 Confirmed reviews ALL

I had a great time staying at Mercure Bugis during my Standard Chartered Marathon 2019 events. The Executive Loft room was amazing, love the soft and comfty bed. Very clean and nice interior design. The only thing i dislike is the glass doors of toilet. Prefer a solid door and wall instead of glass. Really makes me uncomfortable to used it when you have another friend in room. Add on a bidet would be much better. Aside then that, everything is good. Would be a perfect stay if its non-glass toilet.

Dear Dayang Siti F., What a fantastic review. Thank you for your wonderful feedback. We are very happy you loved our loft rooms. These are very popular for guests wanting something different than your normal boring hotel room. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the Suite instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Excelent service and attention

Customer review rating 4.1/5

Leonv Business - 03/12/2019 Confirmed reviews ALL

The hotel staff is friendly and serviceable. The room is nice with the bed upstairs giving the sense of a cozy private loft.

Dear Leon V., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Adequate room, poor room service and evening meal, freezing foyer

Customer review rating 4.1/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

The room was clean and serviceable and the housekeeping was excellent. The room service meals were poor. My chicken was not cooked through and inedible. My meal in the restaurant was adequate but improvements in the restaurant menu and meal quality would be good. The air conditioning in the bar/foyer area is like being in Antartica. It is too cold and unbearable to sit in for any period of time. If you turn it down a bit I am guessing it will save the hotel money also. Pool area wonderful.

Dear Kerrie A., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. Please also rest assured that I have personally highlighted your comments pertaining your dining experience and the lobby temperature to the relevant departments for further improvements. My apologies for the inconvenience caused. Once again, thank you for sharing and we hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Great location! Nice room. Next to a Food Hawker with many delicious n reasonable culinariesZ

Customer review rating 4.1/5

Dikdik S. Couples - 03/12/2019 Confirmed reviews ALL

Overall the hotel is excellent, with great location. We stayed 3 nites n love it. It’s 2 min walking to a Catholic church n MRT station. Adjacent to Bugis Junction n a food hawker that selling delish Hainanise chicken rice n many other food. Our appreciation to the Reception girl named Jenna Kim, who is very nice n very helpful in assisting us during check in time, awesome service. The only thing that need to improve is Housekeeping need more people. There was one time our room hasn't been cleaned up at 4pm! And cleanliness also needs improvement. Other than that, its highly recommended.

Dear Dikdik S., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to read such a wonderful review and we are delighted to know that you have an enjoyable stay with us. Appreciate your time and effort on this review. What a lovely note from you to recognize Jenah on her excellent job done. I always believe what differentiate a hotel from another is through its people and feedback like yours has definitely reaffirmed me on this. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Awesome

Customer review rating 4.1/5

Mohamed Z. B. M. N. Couples - 03/12/2019 Confirmed reviews ALL

The staff are professional and polite, room was extremely clean and comfy.

Dear Mohammed Zakaria Z., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager

Good location in Singapore if you are a very small person

Customer review rating 4.1/5

Rob P. Friends - 03/12/2019 Confirmed reviews ALL

Overall a very nice hotel with shoe box sized rooms

Dear Robert p., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed, just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. Once again, I thank you for the feedback and I hope you can grant us another opportunity to serve you better in the near future. Sincerely, Chloe Tay Front Office Manager

great stay in every aspect

Customer review rating 4.1/5

Andrew Solo - 03/12/2019 Confirmed reviews ALL

My second stay here and again superb in all ways. Le Club loyalty benefits were very well recognised and thanks to the very generous late check out I was able to more fully enjoy the excellent facilities including the infinity swimming pool.

Dear Andrew D., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again for your loyalty and support and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Brilliant city centre hotel

Customer review rating 4.1/5

David B. Couples - 03/12/2019 Confirmed reviews ALL

Lovely to return; we like the vibe and the helpful attitude of all staff. Concierge especially cheery. Manager took time out to help with medical information and location of nearby pharmacy - greatly appreciated.

Dear David B., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Nice location

Customer review rating 4.1/5

Karisma Couples - 03/12/2019 Confirmed reviews ALL

The staff were very helpful and the location is very good.. Near to mrt, bugis junction, restaurant.. So easy to find food..

Dear Karisma P., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It is our pleasure to learn that you have enjoyed your stay with us and liked our hotel location and the facilities. It felt even better to know that you have enjoyed the services from our associates from the moment you checked in until your departure. At Mercure Singapore Bugis, we believe our people are our most important assets and encouraging words like yours will make us go further. Once again, thank you very much for your kind words and I hope to see you soon. Sincerely, Chloe Tay Front Office Manager
Customer review rating 4.1/5

G. A. Couples - 03/12/2019 Confirmed reviews ALL

Very good

Dear Fery Andry G., Thank you for your wonderful review. We appreciate guests sharing their positive views of their stay with us. We hope to welcome you back in the future. Thank you again. Regards, Chloe Tay Front Office Manager

Clean functional cost effective accomodation for a bussiness

Customer review rating 4.1/5

Joe Business - 02/12/2019 Confirmed reviews ALL

Very friendly staff, close to the market and tourist attraction close to the public system

Dear Yeon Cho H., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! It was great to know that the location of our hotel has benefited you during your recent stay with us. Indeed, just like you, most of our guests are also benefited by the great location of our hotel, as well as the facilities. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Ms

Customer review rating 4.1/5

Molly Couples - 02/12/2019 Confirmed reviews ALL

The hotel doesn’t let me feel welcoming compare to my previous stay.

Dear Hui Shan Molly Y., Thank you for taking time to review your recent stay experiences with us in Mercure Singapore Bugis! Your feedback on your overall stay experience is duly noted. We would appreciate if you could further provide us on the specific occurrences which did not quite meet your expectation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager

felt happy

Customer review rating 4.1/5

Teddy Y. Solo - 02/12/2019 Confirmed reviews ALL

All the staff are always friendly and kind.

Dear Toru Y., Thank you for taking time reviewing your recent stay experience with us. We are pleased to learn that our hospitality has left you with a great impression. We really do appreciate your comments and I will be sharing these with the team. We use comments like yours to motivate and encourage them to continue to exceed guests’ expectations. Thank you again and hope to see you one day soon. Sincerely, Chloe Tay Front Office Manager

Not comfortable

Customer review rating 4.1/5

Quang N. Business - 02/12/2019 Confirmed reviews ALL

Upgraded room is small, rest room is poorly designed, amenity is so-so

Dear Quang Ngoc N., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the same time, I am glad to share with you that the hotel offers several types of room categories, we would highly recommend guest who stays with us over a longer duration to choose the superior category instead as the rooms are bigger as well as the closet space and with a different bathroom design. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloe Tay Front Office Manager
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