Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.2/5 2,349 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI, room service (7am to 9pm, last order: 830pm)

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,349 reviews

TripAdvisor Rating  4.0/5  1,599 reviews

Good stay

Customer review rating 4.5/5

Rachelle Solo - Confirmed reviews ALL

First time at Mercure very happy received great service.

Dear Rachelle C., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The check-in and check-out process took a bit of time. Perhaps there were five of us and passports, signatures were needed at check-in. Check-out too some time for the credit reversal. Water filter in the room was a great idea. The toilet door couldn't close completely and the frosted glass walls of the bathroom and toilet made privacy a bit of an issue, especially if it's not all family members.

Dear Chee Wooi L., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Good location

Customer review rating 5.0/5

Pontep L. Families - Confirmed reviews ALL

Good location. It is near to canteen can get local food easily. And also near to shopping mall. Nice staff to assistance guests.

Dear Pontep L., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Good location and decent stay.

Customer review rating 3.5/5

Mark Solo - Confirmed reviews ALL

The hotel is located across from Bugis+ and it is in a good area with plenty of food and shopping options. The rooms are definitely on the small side but I booked a Signature Loft which was quite nice. However, the brown water stains on the shower head was a bit offputting and it should have been cleaned away by housekeeping. There is a Privilege Lounge for those who book the Executive Loft, or those with ALL Platinum/Diamond status which is a nice touch.

Dear Wei Jie Mark C., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Good service and helpful staff

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Overall its a nice stay, good location and helpfull staff with excellent service but i was dissapointed upon arrival the room that I booked (2 beds) was not available instead the upgrade it to loft. Eventhough its upgrade, I prefer more to 2 beds room.

Dear Fransiska R., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments regarding the room upgrade. We have updated your profile preference so that we may adhere to it on your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

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Other web-users rate our hotel

  • 1,211 reviews 9.8/10 Location
  • 1,493 reviews 5.3/10 Room
  • 1,144 reviews 8.2/10 Service
  • 28 reviews 9/10 WiFi
  • 809 reviews 3.1/10 Comfort
  • 494 reviews 7/10 Cleanliness
  • 365 reviews 5.9/10 Amenities
  • 357 reviews 6.2/10 Breakfast

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