Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.2/5 3,467 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI, room service (7am to 9pm, last order: 830pm)

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,467 reviews

TripAdvisor Rating  4.0/5  1,621 reviews

Good area and next to the mall

TripAdvisor rating 5.0/5

Venture25227659638 Business - TripAdvisor review

The hotel is well located and next to a mall. There is always food around the hours and 7-11. I find this place is accessible and interesting for business trip or leisure traveler as Bugis Road is not far away, night market and the obviously the mall. The hotel itself it’s good, been here for September and November business trips. Overall the service is good all round, people are nice and service minded. My place to stay in Singapore for sure!

Nice location, fast check in!

Customer review rating 3.5/5

Jerry Y. Business - Confirmed reviews ALL

My guests arrived late for check-in and was able to obtain their room. However, the transactions for collection of deposit cannot be offset against the charges the next day and the balance charged to my Korean Guests. They were frustrated by the process and hope it can offsetted easily in the forthcoming stay on 18th Dec 2024. Thanks for listening to our feedback.

Dear Kim Yeow Y., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. As an esteemed Accor member, you are entitled to enjoy exclusive benefits, including special discounts when booking directly through our app. At check-in, we typically obtain a pre-authorization for the room charges, which includes a $50 per day incidental deposit. This deposit is held as a temporary authorization and will not be charged to your account unless used for incidental expenses. Upon check-out, we will charge the exact amount for your stay, and any unused portion of the incidental deposit will be automatically reversed to the original payment method. Should you have any questions or require further assistance, please feel free to reach out to our team. We are here to ensure your stay is as comfortable and enjoyable as possible. Thank you again for sharing your experience. Sincerely, Denise Ulep

Well Location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

This hotel good location to stay, convenience for traveler. facilities in shower room should be more taking care. noise from next room is a bit noisy (room with connecting door)

Dear Dararat J., Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and are committed to improving our services based on your comments. We look forward to the opportunity to welcome you back to our hotel very soon and provide you with an exceptional experience. Sincerely, Denise Ulep

Good stay

Customer review rating 5.0/5

Toh Couples - Confirmed reviews ALL

Very friendly staff and thankful for everything

Dear toh p., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. We're grateful for your positive feedback. Please take a moment to share your experience on TripAdvisor to inspire future guests. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Lovely stay in Singapore

TripAdvisor rating 5.0/5

Justino_Cabecas Business - TripAdvisor review

I spent 5 nights during a business trip to Singapore. The hotel is very convenient close to Marina Bay and the MRT. The staff was lovely from check-in to check-out and even before my arrival helping me linking 2 bookings I had because I had to extend my stay last minute. The room is very comfortable and compact. The water pressure in the shower was the best I have had in decades. Breakfast could have a bit more western items in the buffet, especially more bread options. The swimming pool was very relaxing and helped recover from jetlag. Thank you everyone and I will be back soon!

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Other web-users rate our hotel

  • 1,858 reviews 9.8/10 Location
  • 2,253 reviews 5.5/10 Room
  • 1,676 reviews 8.2/10 Service
  • 35 reviews 8.3/10 WiFi
  • 1,239 reviews 3.2/10 Comfort
  • 723 reviews 7.2/10 Cleanliness
  • 571 reviews 5.8/10 Amenities
  • 539 reviews 6.5/10 Breakfast

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