Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.2/5 4,422 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI, room service (7am to 9pm, last order: 830pm)

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,422 reviews

TripAdvisor Rating  3.8/5  1,704 reviews

Customer review rating 2.5/5

John L. Couples - Confirmed reviews ALL

Having to charge my power bank takes an awfully long time with the entire hotel with just one single charger and cable. I was told that the hotel do not have a single USB cable to lend. I'm sure purchasing a few more cables will not cost a fortune and will definitely assist patrons like us with a quick phone charging. At least provide a charging station at the lobby. I have to run out of the building in wee hours of the night in search of USB cable for a single charge.

Amazing stay, wonderful staff, close to everything!

TripAdvisor rating 5.0/5

aries66 Solo travel - TripAdvisor review

Amazing staff, great room, convenient location, great facilities, superb breakfast, walkable to where I wanted to go this trip and access to buses and trains. Can't fault it at all! Concierge and front office staff were always helpful and friendly! Hotel allowed me to use the ladies shower in the swimming pool area even after check-out as my transport back to KL was only in the late evening...of course, a staff would scan the lift for me to go up and access the area. Overall, a good stay!

Dear aries66, Thank you for sharing this fabulous review. We are delighted that you enjoyed our warm hospitality from our Concierge and Front Office team, our great room, hotel facilities, and our convenient location. We are also glad we were able to accommodate your late departure request, ensuring a comfortable experience for a shower ater a nice swim at our infinity pool. Your kind words mean a lot to us. We look forward to welcoming you again.

Customer review rating 4.0/5

John H. Business - Confirmed reviews ALL

This was my third visit to the Mercure Bugis. The hotel suits my needs and budget too. Loca

Dear Mr. H., Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and are committed to improving our services based on your comments. We're grateful for your positive feedback. Please share your experience on TripAdvisor to motivate our team to continue providing excellent service. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Thank you once again for your valuable feedback. We look forward to welcoming you back and hope that your next visit will be as enjoyable—if not more so—than your previous one. Sincerely, Royston Wu

Customer review rating 4.0/5

Balaji K. Families - Confirmed reviews ALL

It was a good stay but the rooms were very small compared to what we saw online. Rest all good.

Dear Mr. K., Thank you so much for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience—it means a lot to us. Your insights help us grow, and we’re always striving to make every stay better than the last. Until then, please know how grateful we are for your visit, and we look forward to creating an even more memorable stay for you next time. Sincerely, Denise Ulep

Customer review rating 4.0/5

Anne R. Solo - Confirmed reviews ALL

Quick 2 night stay in a simple but very comfortable room

Dear Ms. R., Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and are committed to improving our services based on your comments. We're grateful for your positive feedback. Please share your experience on TripAdvisor to motivate our team to continue providing excellent service. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Thank you once again for your valuable feedback. We look forward to welcoming you back and hope that your next visit will be as enjoyable—if not more so—than your previous one. Sincerely, Denise Ulep

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Other web-users rate our hotel

  • 2,551 reviews 9.8/10 Location
  • 3,035 reviews 5.6/10 Room
  • 2,268 reviews 8.2/10 Service
  • 45 reviews 8.6/10 WiFi
  • 1,681 reviews 3.2/10 Comfort
  • 967 reviews 7.3/10 Cleanliness
  • 790 reviews 5.9/10 Amenities
  • 721 reviews 6.4/10 Breakfast

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