Mercure Singapore Bugis 4 stars

This was my third time staying at the Mercure Bugis and the room was clean, comfortable and value for money, it will likely be my go-to hotel for Singapore in years to come.

Staff at the hotel was very friendly, the thing I didn’t like was there was no door in between the bedroom and glass shower so when u turn the lights on in the night it wakes other ppl as well

I am grateful to the housekeeping staff who found my charger and also to the customer service staff.

On check in there were quite a few forms to fill out and sign, the room was not read until 3,30pm, but the staff were friendly and efficient. The hotel room was small, but modern and newly fitted out. The decor in the ground floor was artistic and calming, with many places to sit and relax, the pool level was like an oasis from the heat and bustle outside, and the roof garden was perfect to spend some time before bed in the open air.

Loft room is amazing, i love everything about the room and just need to find a way to put bathtub to make it a luxury experience. in regards to room, two comments: water pressure not the best and i found dirty socks from prev guest under my sofa, which is a big issue in regards to giving inspected room to a guest. photo is available on request. swimming pool has view of hdb which is less ideal, but other facilities are ok. did not use any f&b outlet as hawker center is abundant.

Good location, nice hotel, friendly staff. On the negative side, the air con at the lobby and bar area way too efficient (= cold!!) and the pool deck very, very slippery! Otherwise the pool was great!

The hotel is nice at first impression. Location is great with mall and hawker centre and MRT station. But first day realize shower pipe is spoilt and dirty. Ask to change. Next day kids body aching from the bed. I got 3 bugs bite too from wake up. Then we change room, more clean and comfortable. Kettle also function better.

The hotel is located in a good area that’s close to many restaurants. The staff were friendly. However, the hotel registered me as a guest from Saudi Arabia, even in their communication emails and receipts, which is incorrect!

The toilet and bathroom are too close and it's very easy to make the toilet wet when taking shower.

Good check in and check out. Very friendly bartender. No hot water during stay. Wifi did not work at all or very weak in room so had to go to public areas to use. Would have liked some body lotion in room. Room stairs had quite a few sticky spots.

Great location, excellent services and wonderful hospitality.

The hotel is close to MRT station and shopping mall.

Good location and all staff were very great to deal with.

You have a very good team at the Reception Desk and at the Concierge. They are efficient, polite, helpful and friendly. The international breakfast offers a good selection of food to cater to the hotel guests of different nationalities. The room however, is too small. With our two luggage bags and our haversacks in the room, we have much difficulty to get from our beds to the toilet or bathroom. The safe which we find absolutely necessary, was placed on the floor and we experienced difficulty to get our money, passports etc and to open or lock the safe. It would be good if it were placed slightly above our eye level. There isn't any cupboard to hang our clothes and there were only 4 hangers for us to use.

Good stay and warm hospitality from Mercure Bugis