Pullman Singapore Hill Street 5 stars

Customer review rating (ALL Rating) 4.5/5 3,789 reviews

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Description

Hotel extras

  • A design masterpiece by award winning DP Architects

  • Central location beside City Hall Station, with easy access to the Central Business District

  • Innovative Food & Beverage concepts and offerings that #UpYourGame

  • Award-winning luxury rooftop bar overlooking the breathtaking Marina Bay

  • Smart designed rooms with enhanced room amenities, certified by Global Sustainability Standard

Our accommodation(s)

Hotel location

Pullman Singapore Hill Street

1 HILL STREET
179949 SINGAPORE
Singapore

GPS:1.29415, 103.85051

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,789 reviews

Customer review rating 4.0/5

Alberto V. M. Couples - Confirmed reviews ALL

Amazing experience

Dear Alberto V. M., Thank you for taking the time to share your wonderful review with us. We are truly delighted to know that you had an amazing experience during your stay and that our team left such a positive impression on you. It is heartening to hear that you enjoyed our accommodation, cleanliness standards, breakfast experience, and especially the warm service provided by our Heartists. Your kind recognition of the team and your recommendation mean a great deal to all of us. We also appreciate your valuable feedback regarding the WiFi connection speed. Please rest assured that your comments have been shared with the relevant team for review as we continuously strive to enhance our guests’ experience. In addition, we are pleased to know that you appreciated our sustainability efforts and our commitment towards reducing plastic usage. Sustainability remains an important focus for us, and your encouragement motivates us to continue improving in this area. Thank you once again for choosing to stay with us. We truly look forward to welcoming you back for another memorable stay in the near future. Cheers, Mazen Abilmona General Manager

Customer review rating 4.5/5

Grant H. R. Couples - Confirmed reviews ALL

Stayed for 5 nights for our first stay in Singapore. Room and staff were awesome. Location great for visits to all the sites.Would recommend

Dear Grant H. R., Thank you very much for taking the time to share your wonderful review following your recent five-night stay with us. We are truly delighted to know that your first visit to Singapore was made even more memorable through your experience at our hotel. It is heartening to hear that you enjoyed our central location, which allowed you to conveniently explore the many sights and attractions Singapore has to offer. We are also especially pleased to know that our team left such a positive impression with their friendly and professional service throughout your stay. Your generous compliments regarding your arrival experience, accommodation, cleanliness, breakfast selection, and departure experience are deeply appreciated. It is always rewarding for our Heartists to know their efforts contributed to a comfortable and enjoyable stay. Once again, thank you for choosing Pullman Singapore Hill Street. We truly look forward to welcoming you back for another memorable stay in the near future. Cheers, Mazen Abilmona General Manager

Customer review rating 5.0/5

Matthew T. Y. Families - Confirmed reviews ALL

perfect

Dear Matthew T. Y., Thank you for your perfect rating and for sharing such a fantastic review with us. We are truly delighted to know that you had a “perfect” stay and enjoyed every aspect of your experience—from our pristine rooms and delightful accommodations to our breakfast, pool, and dining experience at Madison’s. It is especially heartening to hear your kind compliments about our team. Your mention of our Front Office superstars being “more than helpful” means a great deal to us, and we will be sure to share your appreciation with them. They will be thrilled to know they made such a positive impact on your stay. We are also grateful for your recognition of our sustainability efforts. It is encouraging to know that our initiatives, from reducing single-use plastics to offering more sustainable food options, enhanced your overall experience. Thank you once again for your strong recommendation. It was a pleasure having you with us, and we very much look forward to welcoming you back for another exceptional stay in the near future. Cheers, Mazen Abilmona General Manager

Customer review rating 4.0/5

Nicholas H. Families - Confirmed reviews ALL

I was well looked after after changing from another hotel. was disappointed with only Crona as the only beer choice at the roof top pool. I was also disappointed with being hounded about giving my kids snacks around the pool that weren't from the hotel. especially with the limited menu.

Dear Nicholas H., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to know that you enjoyed our convenient location, our pools, and that our team took good care of you after your move from another hotel. Your kind words about our service and your strong recommendation truly mean a lot to us. At the same time, we sincerely regret that certain aspects of your experience did not fully meet your expectations. We appreciate your feedback regarding the limited beer selection at our rooftop pool, as well as the variety offered on the menu. Your comments have been shared with our Food & Beverage team for review as we continuously look to enhance our offerings. We also apologise for any discomfort caused in relation to the policy on outside food and beverages. While these guidelines are in place to ensure consistency of service, we regret if the manner in which this was communicated impacted your experience, particularly while enjoying time with your family. In addition, we value your feedback on the coffee selection at breakfast. We understand how important a good cup of coffee is to start the day, and your comments will certainly be taken into consideration as we review our breakfast experience. Thank you once again for your constructive feedback. We truly appreciate your support as an Accor Gold member and hope to have the pleasure of welcoming you and your family back for an even more enjoyable stay in the future. Kind regards, Farah Dinah Guest Experience & Quality Manager

Customer review rating 5.0/5

Fatima M. M. Solo - Confirmed reviews ALL

I had a wonderful stay. All staff were warm and helpful. The amenities were good, and the bed is perhaps one of the best I've had in a hotel in Singapore. The view from the rooftop is breathtaking. I would happily stay here again.

Dear Fatima M. M., Thank you for your perfect rating and for taking the time to share such a wonderful review with us. We are truly delighted to know that you had such an enjoyable and memorable stay. It is especially heartening to hear your kind words about our team—we will be sure to share your compliments with them, as they will be incredibly encouraged to know they made such a positive impression. We are also thrilled that you loved the comfort of our bed and the breathtaking views from our rooftop—definitely some of our favourite highlights too! Your mention of our in-room filtered water system truly made us smile. We’re so pleased to know it added to your comfort and supported a more sustainable stay experience. Thank you once again for your recommendation and for your loyalty as an Accor Gold member. We look forward to welcoming you back for another exceptional stay with us in the near future. Kind regards, Mazen Abilmona General Manager

Other web-users rate our hotel

  • 1,986 reviews 9.8/10 Location
  • 2,321 reviews 7.9/10 Room
  • 2,580 reviews 8.7/10 Service
  • 18 reviews 9.5/10 WiFi
  • 1,027 reviews 8.4/10 Amenities
  • 1,010 reviews 9.4/10 Vibe
  • 914 reviews 7.6/10 Breakfast
  • 787 reviews 8.5/10 Cleanliness

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