Fairmont Singapore

Fairmont Singapore 5 stars

Customer review rating (ALL Rating) 4.3/5 6,948 reviews

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Hotel extras

  • Labeled ALLSAFE

  • Located in the Downtown Core right above City Hall & Esplanade MRT stations

  • Luxurious rooms and suites with private balconies and spectacular views of Singapore

  • Thirteen restaurants and bars serving superb food and drink from around the globe

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Fairmont Singapore

80 Bras Basah Road
189560 SINGAPORE
Singapore

GPS:1.293396, 103.853462

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

With serene hues complemented by panoramic views of the city from the private balcony, each of our luxurious rooms and suites is a welcoming haven equipped with deluxe amenities and up-to-the minute technology. In addition to complimentary Coffee - Tea Facility and High Speed Internet Access/WiFi at charge - each guest room features a private balcony with breathtaking views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  6,948 reviews

TripAdvisor Rating  4.5/5  8,748 reviews

Li Yang is the best :)

TripAdvisor rating 5.0/5

Reo I Couples - TripAdvisor review

Location is amazing, hospitality lounge is great facility as our flight is very late. Li Yang is an amazing receptionist , very helpful.He made our stay at fairmont hotel very enjoyable, gave us the best to tips to see the best of Singapore in few days

Memorable 5 nights stay at Fairmont Singapore

TripAdvisor rating 5.0/5

Sarikasehgal28 Families - TripAdvisor review

One of our best stay experiences in Singapore. Great hospitality, excellent food, comfortable rooms with a billion dollar view ! Special mention and thanks to Marcus Hanna, the Managing Director at Fairmont Singapore & Swissôtel The Stamford, a personal handwritten welcome note from him and ensuring we had a comfortable stay made our stay even special. Another mention to Asa Tan, Assistant Manager Fairmont Singapore for patiently answering all our queries and recommending places to visit to make exploring Singapore interesting and worthwhile . Fairmont will be out first choice to recommend and to , in Singapore. Thanks again team Fairmont Singapore for making guest experiences special and memorable! Cheers 🥂

Excellent

TripAdvisor rating 5.0/5

Hsuntoso123 Families - TripAdvisor review

Pravin was really helpful. Excellent stay. Recommended. Location was superb. On top of mrt and very easy to go anywhere. View was nice harbour city view.... and formula 1. Excellent. Full of praise. Will come back!!

Easily the best location in Singapore

TripAdvisor rating 5.0/5

Sang M Couples - TripAdvisor review

This hotel is about 25minutes taxi ride from the airport and is just above City Hall MRT station so you can easily hop on a train to get around Singapore. The hotel is actually linked to the shopping department which gives you easy access to the basement food court and the food court located on level 3 should you wish to never leave this building however it is Singapore so I do recommend venturing out to try some of the local favourites if you have the time. Hotel is very clean and very well maintained. House keeping is super friendly, attentive and very helpful so do not be afraid to call her should you need anything. Check-out was a breeze as you can just fill in the small card and place your keys into the drop box located in the foyer so you don't actually need to line up to check-out like most other hotels. I believe that is why they require a deposit from your credit card at check-in so that they can automatically work out the mini bar balance after you leave which I am fine with however front desk staff at check-in should let guests know why it was required rather than just saying 'I will be charging XXX to your card now' without any explanation. Other than that it was a great stay and we will definitely be staying again and again in the future not only due to the quality of the hotel but also due to it's fantastic location.

Thank you for choosing Fairmont Singapore and for taking the time to share your review with us. We are delighted that you found the location of the hotel to your liking with the convenience of the mall and the MRT connected to us. We do hope that you enjoyed visiting nearby attractions. It is always a joy to read that our colleagues were able to be of great assistance and are friendly. We have shared this with the teams as this is a great acknowledgement of their efforts. We do look forward to welcoming you back in the near future. Warm regards, Robert Strasser Hotel Manager

Dirty tissues between the bedsheets

Customer review rating 2.0/5

David C. Business - Confirmed reviews ALL

Dear Sir / Madam, This was my second stay at the Fairmont, my first stay was before Covid in 2019, which was excellent. My second stay took place in September, when I arrived I checked the bed and found dirty yellow stained tissues between the bed sheets. I reported this to two members of staff (one was in concierge). Both members of staff apologised and took notes of my concerns. But no one ever got back to me to say that this would not happen again. I was surprised that management did not contact me to apologise. For this reason I cannot say that my stay was pleasant. However, the staff in the restaurant and spar were very professional and friendly which I liked. Regards, David C.

Dear David C., Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your stay has not been completely satisfactory. Please rest assured that your concerns have been shared with our relevant department heads for review and improvement. We thank you again for sharing your feedback and look forward to welcoming you back soon. Warm regards, Fairmont Singapore Management

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Other web-users rate our hotel

  • 1,621 reviews 8.9/10 Location
  • 3,755 reviews 8/10 Room
  • 3,747 reviews 8.6/10 Service
  • 31 reviews 7.7/10 WiFi
  • 1,127 reviews 7.9/10 Cleanliness
  • 791 reviews 7.4/10 Breakfast

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