Fairmont Singapore 5 stars

Customer review rating (ALL Rating) 4.7/5 7,632 reviews

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Description

Hotel extras

  • Located in the Downtown, near Marina Bay. Right above City Hall & Esplanade MRT stations.

  • Featuring 50,000 sqft of wellness facilities including spa, swimming pools and tennis courts.

  • Luxurious rooms and suites with private balconies and spectacular views of Singapore

  • Distinctive restaurants and bars serving superb food and drinks from around the globe

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

Our accommodation(s)

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Room 1

Hotel location

Fairmont Singapore

80 Bras Basah Road
189560 SINGAPORE
Singapore

GPS:1.294164089553334, 103.85391382269694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,632 reviews

Customer review rating 3.0/5

Edmon M. Families - Confirmed reviews ALL

Dear Edmon M., Thank you for your feedback regarding the refrigerator space in your room. We understand the importance of having adequate storage for your items and appreciate your suggestion. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Warm regards, Fairmont Singapore Management

Customer review rating 5.0/5

Andrew S. D. Business - Confirmed reviews ALL

Dear Andrew S. D., Thank you for your kind words regarding your recent stay. We are pleased to hear that our team was able to make you feel welcome despite the circumstances. Your feedback regarding our reception staff is greatly appreciated. Warm regards, Fairmont Singapore Management

Customer review rating 5.0/5

Diane C. Business - Confirmed reviews ALL

Dear Diane C., Thank you for taking the time to share your wonderful experience at Fairmont Singapore. We are delighted to hear that you consistently enjoy your stays in our Fairmont Gold rooms and appreciate the exceptional service provided by our dedicated team. It is heartening to know that Syakirah made your early arrival comfortable and that our staff members, including Sam, Qiqi, Alan, Zach, Jeremiah, and Ivan, contributed to your enjoyable visit. We strive to create memorable moments for our guests, and your feedback reinforces our commitment to outstanding hospitality. We are also pleased that you find our rooms with views of Marina Bay Sands to be appealing. Your kind words will certainly be shared with our team, as they will serve as motivation to continue delivering exceptional service. We look forward to welcoming you back for another fabulous stay. Warm regards, Fairmont Singapore Management

Customer review rating 5.0/5

John O. Families - Confirmed reviews ALL

Dear John O., Thank you for taking the time to share your wonderful experience at Fairmont Singapore. We are delighted to hear that you and your family enjoyed your stay and celebrated your mother’s birthday with us. It is gratifying to know that the seamless journey from check-in to check-out, combined with the breathtaking views from the 23rd floor, contributed to a memorable occasion. We are particularly pleased that the complimentary cake was a cherished surprise for your mother. Our culinary team strives to provide a diverse and delightful breakfast experience, and your positive remarks about the buffet are greatly appreciated. Furthermore, it is encouraging to learn that our service met your expectations. We aim to provide attentive and impeccable hospitality to all our guests. We look forward to welcoming you back in the future for another exceptional stay. Warm regards, Fairmont Singapore Management

Customer review rating 1.5/5

Malcolm R. J. Families - Confirmed reviews ALL

Dear Malcolm R. J., Thank you for sharing your thoughts regarding your recent experience at Fairmont Singapore. We genuinely appreciate your feedback, as it provides us with valuable insights into our guests’ expectations. I regret to hear that your stay did not meet the high standards you anticipated, particularly concerning the recognition of your Accor Platinum status. While we strive to provide exceptional service and benefits to our loyal members, it seems we fell short in your case. Your comments regarding our welcome offerings have been noted, and we will review our approach to ensure that all guests feel valued and appreciated. We understand how important it is for a hotel to create a memorable experience, and I am sincerely sorry that we did not achieve this during your visit. Thank you once more for your feedback, and I hope you find accommodations that meet your expectations in the future. Warm regards, Fairmont Singapore Management

Other web-users rate our hotel

  • 2,406 reviews 9.6/10 Location
  • 3,357 reviews 8.2/10 Room
  • 3,808 reviews 8.8/10 Service
  • 66 reviews 6.6/10 WiFi
  • 770 reviews 8.8/10 Cleanliness
  • 757 reviews 8/10 Breakfast
  • 401 reviews 6.8/10 Value
  • 140 reviews 8.8/10 Bar

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