Fairmont Singapore 5 stars

Customer review rating (ALL Rating) 4.7/5 7,536 reviews

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Description

Hotel extras

  • Located in the Downtown, near Marina Bay. Right above City Hall & Esplanade MRT stations.

  • Featuring 50,000 sqft of wellness facilities including spa, swimming pools and tennis courts.

  • Luxurious rooms and suites with private balconies and spectacular views of Singapore

  • Distinctive restaurants and bars serving superb food and drinks from around the globe

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

Our accommodation(s)

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Hotel location

Fairmont Singapore

80 Bras Basah Road
189560 SINGAPORE
Singapore

GPS:1.294164089553334, 103.85391382269694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,536 reviews

Customer review rating 5.0/5

Zafrullah K. Families - Confirmed reviews ALL

All good

Dear Zafrullah K., Thank you for sharing your positive feedback regarding your stay. We are pleased to hear that you had a good experience with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Fairmont Singapore Management

Customer review rating 2.5/5

Luana K. Families - Confirmed reviews ALL

Overall this hotel is well located, clean and is five stars. I was let down with no communication that the pool was closed for renovations until I checked in. I was told they made the decision two weeks prior to works starting on the pool, which I find hard to believe. I also had a massage at the spa, but could hear the works going on through the massage. This unfortunately made the experience less enjoyable. I found the bed firmer than what I like.

Dear Luana K., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and cleanliness. However, I regret to learn that the closure of the pool for renovations was not communicated effectively prior to your arrival. We aim to ensure our guests are informed of any changes that may affect their stay. Additionally, I apologize for the disturbance you experienced during your spa treatment due to ongoing works. We understand how important a tranquil environment is for relaxation. Lastly, we acknowledge that preferences for bed firmness can vary, and we appreciate your input as it helps us improve our offerings. Warm regards, Fairmont Singapore Management

Customer review rating 5.0/5

Sun Y. Families - Confirmed reviews ALL

Cleanness was perfect. Two times cleaning the room was incredible! Also, staff were really kind and helpful. Wonderful experience

Dear Sun Y., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated the cleanliness of your room and the kindness of our staff. Your satisfaction is of utmost importance to us. Warm regards, Fairmont Singapore Management

Customer review rating 3.0/5

Sha Y. Y. Couples - Confirmed reviews ALL

The location is very good. The staff are quite helpful and nice. Somehow, the instruction for cleaning could be better. We had no idea that turning on the available light before we left and as there was no cleaning service at all. After we checked with the front desk, we need to switch on the light before we left the room. It would be a good idea to add more ways to handle that like adding more panels to switch or could be reminded when we checked in.

Dear Sha Y. Y., Thank you for your feedback regarding your recent stay at Fairmont Singapore. We are pleased to hear that you found our location advantageous and our staff helpful. Your comments about the cleaning instructions are noted, and we appreciate your suggestion for improvement. Clear communication is important to us, and we will take your feedback into consideration for enhancing our guest information. We strive to provide a comfortable experience for all our guests and value your input in helping us achieve this goal. Warm regards, Fairmont Singapore Management

Customer review rating 4.0/5

Xiaohe S. Friends - Confirmed reviews ALL

Nice view

Dear Xiaohe S., Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed the views from our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Warm regards, Fairmont Singapore Management

Other web-users rate our hotel

  • 2,419 reviews 9.6/10 Location
  • 3,346 reviews 8.2/10 Room
  • 3,799 reviews 8.8/10 Service
  • 56 reviews 3.9/10 WiFi
  • 774 reviews 9/10 Cleanliness
  • 774 reviews 8.1/10 Breakfast
  • 398 reviews 6.9/10 Value

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