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Fairmont Singapore 5 stars

Customer review rating 4.5/5 16,902 reviews

ALLSAFE approved hotel

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Fairmont Singapore
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+ 33 Services

Hotel extras

  • Labeled ALLSAFE

  • Located in the Downtown Core right above City Hall & Esplanade MRT stations

  • Luxurious rooms and suites with private balconies and spectacular views of Singapore

  • Thirteen restaurants and bars serving superb f ood and drink from around the globe

  • Three opulent ballrooms and 34 versatile meeti ng rooms for events of all sizes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Fairmont Singapore

80 Bras Basah Road
189560 singapore
singapore

Tel: +6563397777

Fax: (+65)63371554

Check-in from 15h00

Check out up to 12h00

  • PUBLIC BUSES :  Various Various

  • CITY HALL :  North-South & Ea City Hall (NS25 /EW13)

  • ESPLANADE :  Circle Line Esplanade MRT Station (CC3)

  • By plane

    SINGAPORE CHANGI INTL AIRPORT At 15km / 9.32 miles - Shuttle paying

GPS :1.293396, 103.853462

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 13 Restaurants
  • No Bar
  • Breakfast
    • Room service Additional charge
    • Children Additional charge
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 34 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 778 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 70 connecting rooms
    • No non-smoking room
    • 26 floors
  • Languages spoken at the hotel
    • Vietnamese
    • Indonesian
    • Chinese Mandarin
    • Italian
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
    • Pressing Additional charge
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Disco/Nightclub
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Umbrellas
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • SINGAPORE CHANGI INTL AIRPORT Additional charge
    • SIN Additional charge
  • Raffles City Car Park Additional charge
    • On site
    • 1,045 parking spaces
    • Public
    • Parking opened 24/7
Well-being
  • Swimming Pool
    • Outside
    • On site
  • Gym
    • On site
    • Jacuzzi/Whirlpool bath
    • Massage
    • Sauna room
Boutiques/shopping
  • Art gallery
  • Beauty salon
  • Gift shop/newspaper shop
  • Clothing store
  • Drugstore/pharmacy
  • Shopping mall
  • Drugstore/pharmacy
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

With serene hues complemented by panoramic views of the city from the private balcony, each of our luxurious rooms and suites is a welcoming haven equipped with deluxe amenities and up-to-the minute technology. In addition to complimentary Coffee - Tea Facility and High Speed Internet Access/WiFi at charge - each guest room features a private balcony with breathtaking views.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 24

  • Maximum size: 2,257

  • Maximum capacity: 3000 people

  • Maximum banquet capacity: 1800 people

Find out more

Our guest reviews for
Fairmont Singapore

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

16,902 reviews

TripAdvisor Rating 4.5/5

8,259 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Lovely Spacation Package

Customer review rating 4.5/5

O. Y. Couples - 15/10/2021 Confirmed reviews ALL

Overall nice experience with areas to improve on. I appreciate the packages put together to ensure a complete and wonderful experience very thoughtful. Area that can be improved on: 1) No chairs for balcony 2) Menu for poolside not enough that is suitable for poolside. No low cost option nor chips and fries. 3) Outdated menu. No coconut husk for piña colada but menu says have. 4) Lack of bathtub not specified or emphasized; huge disappointment was felt.

Location good

Customer review rating 4.0/5

Alfalfa Couples - 15/10/2021 Confirmed reviews ALL

It’s an easy access to all location. Breakfast is great.

Overall satisfactory

Customer review rating 4.0/5

N. K. J. Couples - 15/10/2021 Confirmed reviews ALL

My wife and I experienced our first time ever staying in Fairmont Singapore. I've purchased a suite package via Klook, and I've got a few feedbacks on our experience during the staycation. 1) We were shocked at the lack of USB charging ports at our bedside tables. We would want to first acknowledge that we made a mistake in assuming all hotels are now equipped with USB charging ports, hence we didn't bring our plugs for our mobile phones. I've dialed '0' at around past midnight in hopes that I would get a miraculous assistance from the lobby. True enough, a lady mentioned that there are USB plugs available, but it was all loaned out. With hopes dashed, we got desperate tried to look for a nearby 7-11 in the middle of the night. And we returned back to the hotel once we realized that one 7-11 was closed. In the end, we used the weak power source from the TV's USB ports to charge our mobile phones. Upon checking out, I recalled that Nigel was assisting me with the process. When questioned, I told him the above-mentioned, and he told me that there should be enough USB plugs to be loaned out. From what I can understand, it seems that Fairmont Singapore is aware of the lack USB charging ports in the rooms. One small suggestion, but hopefully within cost, would be that at least 2 USB plugs to be issued to each guest upon checking in. 2) When we were showering, the pipe located behind the wall was vibrating very loudly. It has to do with how much we turn the valve for the water. And I've tried showering with a small amount of water pressure, the vibration was still there. It was quite worrying as we were not sure what went wrong with the pipe. 3) We dined in at Prego, and we were rather disappointed with the dishes that we have ordered; lamb shank and the steak. Steak was ordered at medium rare, but it doesn't look the part. My wife was having difficulty cutting through the tendons, and the taste wasn't good. For the lamb shank, it was huge, portion is worth the money. But it was dry and I had to wash down with water. We were overall disappointed with the dinner, but the stay was satisfactory. Sidenote: I've not received the email yet, which Nigel told me that he will send at a later time; the membership registration. My checkout was on Sunday, 10th Oct.

Well located, good service

Customer review rating 4.5/5

Alvina Families - 14/10/2021 Confirmed reviews ALL

Located just next to Raffles City shopping mall. Location is great. They upgraded our room to Signature King Suite and even provided a complimentary roll-away bed and a tent for our kids. Our kids love the tent and the bathtub! Overall, we had a great experience and would definitely come back again.

Good stay

Customer review rating 4.0/5

Michelle T. Couples - 14/10/2021 Confirmed reviews ALL

Check in was brief, however, was quite disappointed that check in couldn't be earlier. After waiting til 3pm, only managed a 9th floor room. Despite informing that this was a birthday celebration, only a cake was presented, there wasn't a further upgrade in room, no earlier check -in, no higher floor. Only late check out til 2pm was granted.

Good stay

Customer review rating 3.5/5

Megan Families - 14/10/2021 Confirmed reviews ALL

The reception assistant is very polite and clear in her explanation. Not so good when I need to call to the counter to request my luggage to be brought up to the room after 15 mins.

Good Location, Wonderful Services from all staffs

Customer review rating 5.0/5

Shaun Families - 14/10/2021 Confirmed reviews ALL

Check-in/out services are great. Staffs are attentive and friendly Had a great stay-cation

Feel Good, stay

Customer review rating 4.0/5

K. Families - 14/10/2021 Confirmed reviews ALL

Fast response to queries, clean room.

good location, high floor and clean

Customer review rating 4.0/5

E**y Friends - 14/10/2021 Confirmed reviews ALL

Really enjoyed the stay, room was clean and got a high floor room I stayed for room service the second day, however the bedsheet was not changed, a bit disappointed

Good location

Customer review rating 3.5/5

T. C. B. Couples - 14/10/2021 Confirmed reviews ALL

Our best experience- breakfast at Prego. We have good chat with the the helpful staff that serve us .

Great location. Good value for money.

Customer review rating 5.0/5

Lou Families - 14/10/2021 Confirmed reviews ALL

Felt safe and comfortable in the entire stay from arrival to departure. At the heart of the city with adjacent touristy places. Kind and accommodating staffs! Diverse selection of food in dining areas. :)

Wonderful experience

Customer review rating 5.0/5

Farah Families - 13/10/2021 Confirmed reviews ALL

I truly enjoyed my time at Fairmont. Both the check in and check out processes were seamless. The room was clean and nice and I enjoyed the swimming facilities. In-room dining was also good and the service was impeccable. Will definitely come back!

Good Stay

Customer review rating 3.5/5

Mohamed Solo - 13/10/2021 Confirmed reviews ALL

It was pleasant as always. Had a restful stay too.

Well located

Customer review rating 4.0/5

Germine Friends - 13/10/2021 Confirmed reviews ALL

Everything was great. Was given early check in for friend’s birthday celeb, as well as complimentary cake. Only thing to improve would be ird’s request delivery time. Requested for salt and pepper and it took 20-30mins to arrive

Lack of attention to detail

Customer review rating 3.0/5

Serene Families - 13/10/2021 Confirmed reviews ALL

Check in was prompt and fuss free. Arranged for a cake to be delivered to room as a birthday surprise which was a nice gesture from the hotel but the delivery was missed out on the first day of check in and needed to be followed up on. Ordered room service several times during stay due to dine out restriction but the in room dining service and set up was sloppy. There should be more attention paid to the training of staff in terms of service and set up to ensure food consumption comfort in room, rather than merely delivery of food.

Dear Serene, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your stay has not been completely satisfactory. Please rest assured that your concerns have been shared with our relevant department heads for review and improvement. We thank you again for sharing your feedback and look forward to welcoming you back soon. Warm regards, Fairmont Singapore Management

Superb View of Esplanade and MBS

Customer review rating 5.0/5

Victor N. Couples - 13/10/2021 Confirmed reviews ALL

We celebrated or 29th Anniversary. Awesome and wonderful shout out to Ms Syakirah who warmly fixed all of our initial "unhappiness" on our room requests. Our Stay was awesome right after she attended to us. Please do extend our warm gratitude to her for giving a beautiful room with a million dollar spectacular view of the Esplanade even though we had to wait until past 7pm for the room to be ready. Thank you Fairmont for the lovely anniversary cake to help us celebrate our anniversary. We really love the stay and wish to have the same wonderful experience on our next stay. Breakfast at Prego was delightful. The food did not disappoint us and in fact exceeded our expectations. We like to mention the good servers, in particular, Ms Corinne and GN, who was very attentive to our requests. Thank you again Fairmont for the most delightful stay we had there.

Wonderful experience

TripAdvisor rating 4.0/5

belwong81 19/04/2021 TripAdvisor review

We have a lunch at 1230pm so we went to leave our luggage at hotel and they allow us to check in immediate probably it was a weekday and hotel is not full. They provide us late check out as well. The room was pretty decent and view is great too. Aircon was abit unexpectedly not cool enough but still acceptable. Very conveniently located.

Great Stay

TripAdvisor rating 4.0/5

Chandara K 15/04/2021 TripAdvisor review

The air conditioning needs improvement. Even after 2 hrs after reducing the temp to 20 with high fan, the room didn't cool down. Need to get the technical guys to rectify. Beside that...the room was awesome, big and spacious. Nice view of the old charms of Sg compare to Marina Bay view.

Fairmont Staycation

TripAdvisor rating 5.0/5

Cruiser768963 08/04/2021 TripAdvisor review

Every thing about this one-night stay is very satisfactory. From check in to check out, courtersy of the staff, location, dinning choices, room comfort etc. One minor point is that instead of 4 firm pillows, should have 2 firm and 2 soft - we happened to prefer the soft ones. Otherwise, it was a perfect stay.

Enjoyable anniversary at the hotel

TripAdvisor rating 5.0/5

Sunshine06089526082 07/04/2021 TripAdvisor review

Booked klook package with massage and dining credit. It is a activities-filled stay. Dinner at prego, night drink at skai, breakfast included, 1 hr massage. Virtual check in and check out available, wait is at most 15 min, more to clarify on package details, Package includes complimentary multiple car park entry. Superb! We got our room at 2pm. Room is big at 45 m2, with double double is comfortable for family. Sadly missed the swimming pool due to heavy rain.

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