ibis Singapore on Bencoolen 3 stars

Customer review rating (ALL Rating) 4.3/5 4,722 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,722 reviews

TripAdvisor Rating  4.0/5  7,414 reviews

Very cost effective

Customer review rating 4.5/5

Stella Friends - Confirmed reviews ALL

Excellent location with convenient transportation and various types of shopping malls nearby, satisfying diverse shopping needs. The breakfast has a wide variety, and the dining environment is comfortable. The room is simple and clean, equipped with everything needed. The space, although small, doesn't feel too cramped, and there's enough room for two people's luggage. The cost-performance ratio is extremely high. The only drawback is the difficulty in controlling the water temperature in the bathroom. It takes a long time for the water to become hot, and once it becomes hot, it remains at a high temperature, making it challenging to adjust the temperature according to preferences.

Dear Yifen H., Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. With regards to your comment on the water temperature in the bathroom, please be assured this feedback will be shared to respective Manager to look into for improvement. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Sincerely Audrey Loke

One of the most wonderful memories of my travel in Singapore

Customer review rating 5.0/5

Sk Solo - Confirmed reviews ALL

I liked everything about this hotel very much. The room I used was very clean. Especially the bed was well-organised and soft so that I could sleep well every night and woke up feeling refreshed. The receptionist was welcoming. When I arrived at the hotel on the first day, she explained nicely and clearly. I did not feel uncomfortable at all while staying because of her, too. Lastly I want to visit the hotel someday again.

Dear Sohei K., Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Sincerely Audrey Loke

Good Stay

Customer review rating 4.0/5

Rk Business - Confirmed reviews ALL

Overall is pretty good. warm service, clean room and good food.

Dear Ruchaya K., Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. With regards to your comments, please be assured your feedback will be shared to respective Managers to look into these areas for improvement. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Sincerely, Audrey Loke

well located, good stay, clean room but narrow

Customer review rating 4.0/5

Hary H. Couples - Confirmed reviews ALL

check in service is good, but not as good as in Indonesia ALL Group’s Hotel. the receptionist didnt give me a welcome drink, maybe forgot. the room is clean, but a little bit narrow, all of the thing is quite complete, like hairdryer, clothes iron, mini refrigerator, hot water, dll. the best is the location, near bugis street and easy access to bus stop. overall is oke. i give 7.5/10

Dear H. Harianto, Thank you for choosing to stay in ibis Bencoolen. We noted on your comments on the welcome drink and apologize that the experience did not meet up to expectation. However please rest assure that we will share your concern highlighted to our respective manager for our continuous improvements to close the gaps and better serve our guests. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Sincerely, Audrey Loke

Good location, simple hotel but nice

Customer review rating 4.0/5

Martina Solo - Confirmed reviews ALL

This hotel is good for a short stay and business trip as it is centrally located near MRT stations and bus stop right in front of the hotel. I booked the standard room with benefits ( minibar replenished daily). The room is small, but it has all I need. The bed is nice, there's also a water refill station on every floor.

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Other web-users rate our hotel

  • 2,618 reviews 9.7/10 Location
  • 2,542 reviews 6.8/10 Room
  • 2,270 reviews 8.6/10 Service
  • 85 reviews 9/10 WiFi
  • 1,216 reviews 8.6/10 Cleanliness
  • 791 reviews 7.9/10 Breakfast

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