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ibis Singapore on Bencoolen Hotel 3 stars

TripAdvisor rating 4.0/5 7,301 reviews
ibis Singapore on Bencoolen
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+ 18 Services
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Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room,FREE WIFI and use of Bamboo Bicycle, Loan of EZ-Link Transport Card

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657
singapore
singapore

Tel: +6565932888

Fax: (+65)65932889

Contact email

Check-in from 14h00

Check out up to 12h00

  • FORTUNE CENTER :   56/980 FORTUNE CENTER

  • OPP BURLINGTON SQUARE :   147/166/857/980

  • OPP. BURLINGTON SQUARE :   56/64/65/131/139

  • OPP. BURLINGTON SQUARE. :   NR6 Rochor

  • BRAS BASAH :   CIRCLE LINE BRAS BASAH

  • BUGIS :   EAST-WEST LINE BUGIS

  • DHOBY GHAUT :   DHOBY GHAUT

  • DHOBY GHAUT I :   NORTH-SOUTH LINE DHOBY GHAUT

  • By plane

    Changi International Airport At 17km / 10.56 miles

  • By train

    BUGIS MRT STATION At 0.1km / 0.06 miles

GPS :1.301222, 103.852673

Our accommodations

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Bed Room

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Queen Room with Extra Benefits

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin with Extra Benefits

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard King Room with Extra Benefits

  • Max. number of persons: 3
  • Area: From 18m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Shikin: Beach Theme

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: International

Taste Restaurant offers a wide spread of international cuisine. Highlights include Chef Casey Lai's western food, healthy sets as well as Singaporean dishes endorsed by K.F. Seetoh, well-known local makan guru. Beverages are available at Le Bar.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Enjoy drinks and cocktails at Le Bar, 24 hour open. Alcoholic beverages served from 7am to 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 104 m²

  • Maximum capacity: 84 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Singapore on Bencoolen

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

19,409 reviews

tripadvisor

TripAdvisor Rating 4.0/5

7,301 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Anonymous Solo - 13/01/2020 Confirmed reviews ALL

The room is clean, tidy and spacious. Location is great.

Dear Ranie, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Satisfied but can be improved further

Customer review rating 4.3/5

Eric Business - 13/01/2020 Confirmed reviews ALL

Overall experience was good, great hotel location and friendly stuff. However, for a hotel that cost $150, I would expect at least shaving kit is provided.

Dear Eric L., I'm glad to hear that you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. Shaving kids are provided upon request to reduce single use plastic waste. We hope to seek your understanding on this but not to worry, we've added in a note to have this ready for you for your future stays with us. With that, all of us here look forward to seeing you again soon. Sincerely, David Lane General Manager

I love Ibis Bencoolen!

Customer review rating 4.3/5

Gina F. Families - 13/01/2020 Confirmed reviews ALL

This hotel is at the center of Singapore’s tourist spot! Everything is accessible including the Merlion, Suntec, the Esplanade, Marina Bay Sands, the subway and Bugis shopping district. Busses come every now and then. The people in the hotel are all so friendly and very accomodating! The rooms are clean and well kept. My family and I have such beautiful experience with them to treasure. Thank you to the staff. We already miss Singapore!!!

Dear Flores, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Old but with Good Location

Customer review rating 4.3/5

De W. Business - 13/01/2020 Confirmed reviews ALL

Breakfast is good with plenty of plant-based food to choose from and can be improved Interior is old No Water Bottle provided. Bed is comfortable AirCon is quite noisy

Chain hotel with accurate representation online

Customer review rating 4.3/5

Shirley Friends - 13/01/2020 Confirmed reviews ALL

It was as I expected in the area I wished to explore and with good access to the airport.

Dear Shirley, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager
Customer review rating 4.3/5

Anonymous Couples - 13/01/2020 Confirmed reviews ALL

A very enjoyable stay. Staff were friendly & helpful, bed comfortable, rooms clean & location good

Dear Dianne, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Good Experience

Customer review rating 4.3/5

Vivien Couples - 13/01/2020 Confirmed reviews ALL

The check-in was smooth and fast. Everything was perfect or near perfect. One thing we noticed was that the headboard of the bed was not cleaned and showed stains of oil. So far, this happened to my last 2 stays with the hotel. Hope housekeeping can improve on this.

Dear Huey L., I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your feedback on the headboard has been highlighted to our Housekeeping team and we will ensure they're thoroughly cleaned. I do apologise about this and look forward to welcoming you again soon. Sincerely, David Lane General Manager

Excellent location, a bit dated facilities.

Customer review rating 4.3/5

Eldar Friends - 13/01/2020 Confirmed reviews ALL

Excellent location, all the useful amenities in the room, amazing staff - from front desk to room service, everyone is so friendly and nice. The only negative point is poor soundproofing of the doors. You literally hear everything what is happening in the corridors while inside your room.

Dear Eldar, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. It's a shame comfort was compromised due to the noises. Please allow me to assure you that we are working towards better soundproofing of our rooms to prevent such issues in the future. I do apologise for ant discomfort this has caused you and hope to welcome you for a more restful stay in the future. Sincerely, David Lane General Manager

Mr

Customer review rating 4.3/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Clean and efficient

Dear Chris, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

A great stay every time!

Customer review rating 4.3/5

Tony Solo - 13/01/2020 Confirmed reviews ALL

Easy check in, and great perks for being a Club member. Clean, modern guest room, with large bathroom, fridge and air conditioning. Very comfortable bed! Excellent buffet breakfast at a very reasonable price. Friendly staff in all departments!

Dear Tony, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

recommended for short stay

Customer review rating 4.3/5

Mei Y. N. Families - 12/01/2020 Confirmed reviews ALL

Good location. Restaurants and convenient store as well as mrt station around the hotel. Bed is comfy. Room facilities is basic but enough for short stay.

Dear Mei Yee, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager
Customer review rating 4.3/5

Jaap M. Couples - 12/01/2020 Confirmed reviews ALL

Good functioning city hotel, with fabulous location. Service of the staff is like in a 5 -star hotel.

Dear Jaap, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Terrific staff, good location

Customer review rating 4.3/5

Karen J. Solo - 11/01/2020 Confirmed reviews ALL

Every person I interacted with was pleasant and professional. Most importantly, the front desk staff have the authority to make things right for the customer.

Dear Karen,1 Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Strategic and covenient hotel

Customer review rating 4.3/5

Lily Families - 11/01/2020 Confirmed reviews ALL

I and my family love to stay at Ibis Singapore on Bencoolen since it is strategic location, so it is easy to go anywhere. On the other hand, besides its small space, actually this hotel is convenient and recommended.

Dear Lily, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Excellent value and location

Customer review rating 4.3/5

Marina C. Families - 11/01/2020 Confirmed reviews ALL

Excellent. Great rooms great service, appreciated the late checkout and love the glass water bottle refills.

Dear Marina, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Satisfied

Customer review rating 4.3/5

Anna Families - 11/01/2020 Confirmed reviews ALL

I like the location n the friendly receptionist

Dear Anna, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager
Customer review rating 4.3/5

S. S. Business - 11/01/2020 Confirmed reviews ALL

Small room, Indian food are not available at hotel,

Wonderful

Customer review rating 4.3/5

Rohini A. K. Families - 11/01/2020 Confirmed reviews ALL

Breakfast buffet was a huge selection. Staff always helpful.

Dear Rohini, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Friendly and trouble-free stay in a convenient location.

Customer review rating 4.3/5

Julian K. Solo - 11/01/2020 Confirmed reviews ALL

The staff were friendly and efficient. The hotel covered all the basic amenities. The location was ideal for connecting to all areas of Singapore.

Dear Julian, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

A very pleasant stay.

Customer review rating 4.3/5

Sarah L. Solo - 10/01/2020 Confirmed reviews ALL

Very helpful front of staff. Polite and gentle cleaning staff. Excellent breakfast with a wide variety of food. Very good place to stay.

Dear Sarah, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager
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