ibis Singapore on Bencoolen 4 stars

Customer review rating (ALL Rating) 4.4/5 3,188 reviews

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170 Bencoolen Street, 189657 SINGAPORE, Singapore

Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Telephone
Fax +65 6593 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,188 reviews

TripAdvisor Rating  4.1/5  7,466 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Kristian L. N. Solo - Confirmed reviews ALL

The staff were helpful, platinum perks good, breakfast very decent for the room price, location is very central and the late check-out incredibly generous. Unfortunately there is one issue putting me off returning: the lifts. Getting to and from the room was an ordeal. There'd be a large crowd waiting for lifts in the lobby. When you finally got one from your room it would stop at virtually every floor.

Customer review rating 4.5/5

Vicky W. K. S. Solo - Confirmed reviews ALL

I was very happy with my stay overall. The hotel's location is very convenient. I just had a short wait until check-in time. I had requested and subsequently cancelled a late check-out request. It didn't show up initially but I showed the cancellation confirmation and all got sorted out. I was able to have a cup of coffee at the cafe in the lobby while waiting for my room. Service there was excellent. My room was quite small, as expected, yet everything was clean and well organized. The entire staff was personable and helpful. If someone didn't know an answer, they found someone else who did. One of them - I think his name was Roger - was particularly good at explaining some matters that were confusing to me. The only thing that was disappointing to me was the self-service laundry. I was dismayed to find that it came automatically with laundry detergent. As someone with a significant allergy to fragrance, I always use my own scent-free detergent. The staff was unable to tell me if the auto-dispensed one had fragrance or not, so I ended up doing a sink/shower wash which took time away from my plans. I did, however, take advantage of the dryer. If I may, I'd like to suggest other machines in the future that allow guests to use their own laundry detergent in the washer, as well as an option of a shorter cycle on the dryer. Overall, if I visit Singapore again, I would stay here again. Thank you. p.s. The elevators were very slow at times. I'm not sure if that's unique to this location or not.

Customer review rating 4.0/5

Nee L. K. Business - Confirmed reviews ALL

The breakfast was very packed of guest on that day. The refill of food is very slow. Not a pleasant breakfast. We was also very surprised when we checked in for breakfast ar 810am, we were told our room breakfast slot been taken earlier. An improvement on this section is needed.

Customer review rating 4.0/5

Angelina T. E. L. Couples - Confirmed reviews ALL

All in all good except after checkin too crowded n no place to sit around reception area. Had an unpleasant encounter with a cafe staff ( cafe almost empty ) who told us cafe not for waiting cause room was not ready n we were trying to log in to WiFi . I am sure there is a better way in expressing herself . Otherwise stay was comfortable n definitely a good location

Customer review rating 4.0/5

Roland K. K. C. Couples - Confirmed reviews ALL

Staff very friendly and helpful room clean

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Other web-users rate our hotel

  • 2,509 reviews 9.7/10 Location
  • 2,309 reviews 7/10 Room
  • 1,897 reviews 8.5/10 Service
  • 66 reviews 8.3/10 WiFi
  • 1,077 reviews 8.9/10 Cleanliness
  • 729 reviews 8.2/10 Breakfast
  • 581 reviews 8.2/10 Food
  • 28 reviews 0.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.