I was in Singapore for business. I have always had a good experience with Ibis Bencoolen. Clean and have a great location.

very efficient from check-in to check-out, the room was ready when I arrived at 10:00 am (as a gold member I expected preferential service but not to that extent) and express check-out took less than a minute. The room clean and tidy and very comfortable bed. Well located with plenty of food, shopping and transport options in close proximity. Very friendly, polite, helpful staff. should look at varying the breakfast on a daily basis, it was good and had variety but was the same on each of the 3 days I ate.

From check-in to departure it was a pleasant experience. Wonderful staff, large room and an unexpected early check-in. Not to forget Vicky and her staff in Taste which turned out to be our go-to restaurant in Singapore. It was great!

Room nice and clean Aircon warm though Staff friendly and accommodating Special mention to Ms. Sherlyn for being so helpful and accommodating, she went the extra mile in making our stay there wonderful, she is all over the place in making sure we are comfortable, recommending me to take lunch at Le Bar, good food and big serving, she even personally served me warm water after knowing that i can’t drink cold beverages due to my medical condition, offering and serving us egg omelette even if it’s not in the breakfast buffet spread, two thumbs up to her, the hotel is lucky to have her, she is an asset. Will check into ibis bencoolen again when we return to SG

Experience starting at IBIS on Bencoolen Singapore was very nice. The staff was very helpful and accommodative. Biggest positive is the Location