ibis Singapore on Bencoolen 4 stars

Customer review rating (ALL Rating) 4.4/5 3,639 reviews

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ibis Singapore on Bencoolen - Image 1
ibis Singapore on Bencoolen - Image 2
ibis Singapore on Bencoolen - Image 3
ibis Singapore on Bencoolen - Image 4
170 Bencoolen Street, 189657 SINGAPORE, Singapore

Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Bed Room

Photo out of - Superior Twin Bed Room

Superior Room with two single sized Sweet Bed by ibis, 43-inch smart TV with screen sharing feature and more, all catered for up to 2 adults.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Superior Room with one king-size Sweet Bed by ibis, 43 inch smart TV with screen sharing feature and more. Up to 2 adults and 1 child sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Deluxe Room, High Floor with one Queen Sweet Bed by ibis, 43 inch smart TV with screen sharing feature and complimentary minibar refreshed daily on consumption. Up to 2 adults and 1 child (under 6 years old) sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Deluxe Room, High Floor with two Single Sweet Beds by ibis, 43 inch smart TV with screen sharing feature and complimentary minibar refreshed daily on consumption. Up to 2 adults.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Deluxe Room, High Floor with one King Sweet Bed by ibis, 43 inch smart TV with screen sharing feature and complimentary minibar refreshed daily on consumption. Up to 2 adults and 1 small child (under 6 years old) sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior Room with three Single Sweet Beds by ibis, 43 inch smart TV with screen sharing feature and more. Up to 3 adults.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior Room with one King & one Single Sweet Beds by ibis, 43 inch smart TV with screen sharing feature and more. Up to 3 adults and 1 child (under 6 years old) sharing existing bedding.

  • Views:

    City View

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior Room with one Single Sweet Bed by ibis, wheelchair accessible with walk-in bathroom, 43 inch smart TV with screen sharing feature and more. Up to 1 adult only.

  • Views:

    City View

Max. number of persons
1
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Telephone
Fax +65 6593 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 534 rooms
  • 3 rooms for people with reduced mobility
  • 35 family rooms
  • 29 connecting rooms
  • 483 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • German
  • English
  • Indonesian
  • Japanese
  • Korean
  • Dutch
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet Additional charge
  • Buffet
  • Breakfast à la carte

Business

3 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Ibis Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.88 ft

  • Parking pricing: 3 SGD 3 SGD Per hour
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking
Book

Le Bar

Non contractual photo

Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

Le Bar at ibis Singapore on Bencoolen is a casual bar in the heart of the Bras Basah.Bugis precinct, home to museums, monuments and Le Bar. Situated at the crossroads of arts, heritage and design.

Enjoy drinks and cocktails at the 3-star ibis Singapore on Bencoolen's Le Bar, 24 hour open. Alcoholic beverages served from 7am to 1am.

The ibis breakfast is an 'all-you-can-eat buffet' served between 6.00 and 10 AM, combining all the elements of a traditional continental breakfast as well as international Asian dishes including Japanese, Indonesian and Chinese options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,639 reviews

Customer review rating 4.5/5

Anh T. M. Business - Confirmed reviews ALL

Dear Anh T. M., Thank you for your positive feedback. We are delighted to hear that you enjoyed our location and found our service exemplary. It is our pleasure to ensure that our guests feel welcomed and comfortable during their stay. Take Care and Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Nirath P. Solo - Confirmed reviews ALL

Dear Nirath P., Thank you for your continued patronage and for sharing your thoughts. We are pleased to hear that you find our hotel to be a reasonable value and convenient. We appreciate your feedback and look forward to providing you with an even better experience during your next visit. Best Regards, ibis Singapore on Bencoolen

Customer review rating 5.0/5

Susan C. Families - Confirmed reviews ALL

Dear Ms C., Thank you for your kind words regarding our location, comfortable accommodations, and the quality of our dining options. We are delighted to hear that you enjoyed your stay and the entertainment provided. Your feedback is greatly appreciated. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Maree E. Couples - Confirmed reviews ALL

Dear Mr/s Maree E., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that our location and facilities met your needs at a reasonable rate. We look forward to welcoming you back in the future. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Ching W. Friends - Confirmed reviews ALL

Dear Ching W., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you enjoyed the comfort and convenience of our hotel. We also appreciate your observation regarding the visibility of our front entrance and will take your comments into consideration as we continue to improve our guests’ overall experience. Thank you for your valuable feedback, and we look forward to welcoming you back to ibis Singapore on Bencoolen in the future. Best regards, ibis Singapore on Bencoolen

Dear Anh T. M., Thank you for your positive feedback. We are delighted to hear that you enjoyed our location and found our service exemplary. It is our pleasure to ensure that our guests feel welcomed and comfortable during their stay. Take Care and Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Nirath P. Solo - Confirmed reviews ALL

I always stay at Ibis Singapore Bencoolen. It is reasonable value for money, adequate and convenient. It is not perfect, but usually not a bad experience

Dear Nirath P., Thank you for your continued patronage and for sharing your thoughts. We are pleased to hear that you find our hotel to be a reasonable value and convenient. We appreciate your feedback and look forward to providing you with an even better experience during your next visit. Best Regards, ibis Singapore on Bencoolen

Customer review rating 5.0/5

Susan C. Families - Confirmed reviews ALL

Stayed for five night, staff very friendly, food very good, breakfast had large choice of foods. Dinner was also very enjoyable and on Friday night has entrainment in dining room which was very enjoyable.

Dear Ms C., Thank you for your kind words regarding our location, comfortable accommodations, and the quality of our dining options. We are delighted to hear that you enjoyed your stay and the entertainment provided. Your feedback is greatly appreciated. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Maree E. Couples - Confirmed reviews ALL

Busy hotel with reasonable facilities and met our requirements at a decent price point. Walkable distance to several Metro stations, bus routes out front.

Dear Mr/s Maree E., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that our location and facilities met your needs at a reasonable rate. We look forward to welcoming you back in the future. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Ching W. Friends - Confirmed reviews ALL

Wasn’t able to find the front door when I first arrived since it was dark from the outside, but overall it was a comfortable and convenient place to stay.

Dear Ching W., Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you enjoyed the comfort and convenience of our hotel. We also appreciate your observation regarding the visibility of our front entrance and will take your comments into consideration as we continue to improve our guests’ overall experience. Thank you for your valuable feedback, and we look forward to welcoming you back to ibis Singapore on Bencoolen in the future. Best regards, ibis Singapore on Bencoolen

Customer review rating 4.5/5

Lim J. L. Business - Confirmed reviews ALL

The hotel was very conveniently situated, there were a lot of eateries around and a convenient store at the ground floor. There were also halal and Muslim friendly restaurants within walking distance. Malls and MRT station were also within walking distance. The in-house dining was not halal. But the food variety was sufficient for short stay. For long stay, the food selection might be a little repetitive. The room was clean and comfortable, cosy but not too compact as in no space to walk around. Working desk was big enough for working and the natural lighting was good. It would be better if they used curtain instead of a blind (or maybe zebra blind was better). But the shower area was a little packed. The only pain point was there was no bidet in the toilet... Overall, it was a good stay for me.

Dear Lim J. L., Thank you for your thoughtful feedback regarding your recent stay at ibis Singapore on Bencoolen. We are delighted to hear that you found our location convenient and appreciated the comfort of your room. It is always our aim to provide a pleasant experience for our guests. We acknowledge your comments regarding the in-house dining options and the lack of a bidet in the toilet. While our food offerings are designed to cater to a variety of tastes, we understand that they may not suit everyone's preferences, particularly for longer stays. Your suggestion regarding the window treatments will also be taken into consideration as we continuously strive to enhance our guest experience. As for the shower area, we appreciate your input and will assess our facilities to ensure they meet our guests' needs. Thank you once again for your valuable insights, and we hope to welcome you back for another enjoyable stay in the future. Best Regards, ibis Singapore on Bencoolen

Customer review rating 3.0/5

Sylvia Y. N. Families - Confirmed reviews ALL

The single beds for my mom and I were narrow and it made sleeping uncomfortable for 5 days

Dear Sylvia Y. N., Thank you for your feedback regarding your recent stay. I regret to hear that the size of the beds impacted your comfort during your visit. We appreciate your comments and will take them into consideration for future improvements. Goodbye and Best Wishes, ibis Singapore on Bencoolen

Customer review rating 4.5/5

Nahyeong K. Business - Confirmed reviews ALL

N/A

Dear Nahyeong K., Thank you for your positive feedback regarding our location and the efficient room layout. We are delighted to know that you found these aspects of your stay enjoyable. We look forward to welcoming you back in the future. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.5/5

Kutbuddin K. Business - Confirmed reviews ALL

Satisfied

Dear Mr Kutbuddin K., Thank you for your positive feedback. We are delighted to hear that you were satisfied with your stay at ibis Singapore on Bencoolen. Your satisfaction is our priority, and we look forward to welcoming you back. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.5/5

Stephen F. Couples - Confirmed reviews ALL

Nice room with good space and air con , good reception staff who were very helpful, would definitely stay again.

Dear Stephen F., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the spacious room and the assistance from our reception staff. We look forward to welcoming you back in the future. Best Regards, ibis Singapore on Bencoolen

Customer review rating 5.0/5

Varun S. Families - Confirmed reviews ALL

We recently stayed at Ibis Singapore on Bencoolen during our family trip to Singapore, and the experience was fantastic. We had booked 3 rooms, and everything from check-in to check-out went smoothly. ​Location & Accessibility: The location of the hotel is extremely convenient. Situated centrally between Bugis and Little India, it made exploring the city hassle-free. It is just a short walk to the MRT station and bus stops, and taxis/ride-shares had no trouble picking us up or dropping us off right at the entrance. ​Rooms & Views: The rooms were top-notch—immaculately clean, well-maintained, and comfortable for our entire group. On top of that, our rooms offered impressive views of the city skyline, which was a lovely bonus to wake up to every morning. ​Service & Dining: The staff deserves a special mention for being very courteous, attentive, and welcoming throughout our stay. The morning breakfast buffet had a great variety of options to choose from, catering well to everyone in the family before we set out for the day. ​Overall, it was a wonderful stay for our family, and I would highly recommend Ibis Singapore on Bencoolen to anyone visiting Singapore!

Dear Mr Varun S., Thank you for sharing your delightful experience at ibis Singapore on Bencoolen. We are thrilled to hear that your family enjoyed a fantastic stay and that our central location facilitated easy exploration of the city. We take pride in maintaining high standards of cleanliness and comfort in our rooms, and it is gratifying to know that you appreciated the views of the city skyline. Furthermore, we are pleased that our courteous and attentive staff contributed positively to your experience. It is wonderful to hear that our breakfast buffet met the diverse needs of your family, providing a great start to your days. Your recommendation means a lot to us, and we look forward to welcoming you and your family back on your next visit to Singapore. Warmest Regards, ibis Singapore on Bencoolen

Customer review rating 5.0/5

Simon A. G. Couples - Confirmed reviews ALL

Outstanding location with three MRT stations practically on your doorstep. Endless shopping and dining options within a short walk, and the entire facility is super clean and modern. Great value and hassle-free stay.

Dear Simon A. G., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our prime location, cleanliness, and modern facilities. Your kind words motivate us to continue providing a great experience for our guests. Goodbye and Best Regards, ibis Singapore on Bencoolen

Customer review rating 3.5/5

Krishnavaynee D. A. Couples - Confirmed reviews ALL

The service at the Ibis Bencoolen. However , the food was less than satisfactory and needs to improve in standards and authencity.

Dear Ms Krishnavaynee, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient. We take your comments about the food quality seriously and will consider them as we continually strive to enhance our guest experience. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.5/5

Md A. K. Families - Confirmed reviews ALL

The location is excellent. just infront of the hotel, there are two bus stops. Bugis and Rochor MRT stations are within 500-600 m of this hotel. Bugis street is seen from the hotel. Little India and Arab street is within walking distance (800-1000 m). Food options available including Halal food nearby. We were eating breakfast in the Al-Jirani restaurant just opposite of the bus stop as it serves Halal food. The staffs are friendly and approachable. For muslim, if there are option of bidet in the toilet, then that will be very much comfortable and appreciatable. No bidet/water spray available in the toilet.

Dear Md A. K., Thank you for sharing your positive experience at ibis Singapore on Bencoolen. We are delighted to hear that you appreciated our prime location and found our accommodations comfortable. It is always gratifying to know that our guests enjoy the accessibility to nearby MRT stations and local attractions, as well as the variety of dining options available around the hotel. We also appreciate your feedback regarding the absence of bidet facilities in our bathrooms. While we strive to provide a comfortable experience for all our guests, we acknowledge that this is an area where we can improve our offerings. Your suggestion is valuable and will be considered as we evaluate our amenities. Thank you once again for your kind words about our staff. We look forward to welcoming you back in the future. Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Robert R. H. Couples - Confirmed reviews ALL

Great location for public transport also close to Bugis and little India

Dear Robert R. H., Thank you for your kind feedback regarding our location. We are pleased to hear that you found our proximity to public transport, Bugis, and Little India to your liking. We hope to welcome you back for another enjoyable stay. Best Regards ibis Singapore on Bencoolen

Customer review rating 5.0/5

Magaly A. Families - Confirmed reviews ALL

Rooms are very comfortable, clean and beautifully decorated!

Dear Magaly A., Thank you for your kind words about our hotel and staff. We are delighted to hear that you found the rooms comfortable, clean, and beautifully decorated. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. Best Regards ibis Singapore on Bencoolen.

Customer review rating 4.5/5

Kin K. K. H. Business - Confirmed reviews ALL

Due to a change in circumstances I had to change my check-out date and the manager Amos was very accommodating. Greatly appreciated.

Dear Kin K. K. H., Thank you for your kind words regarding our location and the assistance provided by our team. We strive to accommodate our guests' needs, and I am glad to hear that your experience reflected our commitment to service. Best Regards, ibis Singapore on Bencoolen

Customer review rating 5.0/5

Rachel R. Couples - Confirmed reviews ALL

Stayed here many times before as it’s always clean, has a comfortable bed, nice food and easily walkable to mrt stations.

Dear Ms Rachel R., Thank you for your kind words regarding your repeated stays at ibis Singapore on Bencoolen. We are delighted to hear that you appreciate our location, cleanliness, and comfort. Your feedback on our food offerings and proximity to MRT stations is greatly valued. Goodbye and Best Regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Linda C. Friends - Confirmed reviews ALL

Great option of 3 beds, but would recommend more space as with people have 1 plus luggage, no room to move.

Dear Ms C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff friendly and appreciated the room configuration. We will take your suggestion for more space into consideration as we continually strive to enhance our guest experience. Best regards, ibis Singapore on Bencoolen

Customer review rating 4.0/5

Jeanelle M. B. C. Friends - Confirmed reviews ALL

Although the location was very ideal for my friends and I, the hotel room definitely is a bit too small to fit 3 grown adults. It's squishy and I find that my friends and I have to do musical chairs just to be able to pass each other in the room. I would not recommend staying in one hotel room for three people. Maximum would be two per room. Room is very clean, however, and has everything we would need. The location is great as it's close to Bencoolen station and Bras Basah station. There's also a bus stop just in front, so getting around Singapore by public transport is very easy convenient. The 7-eleven right next door was also very handy! Staff are friendly and accommodating, including the cleaning staff.

Dear Jeanelle M. B. C., Thank you for your thoughtful feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and found our team to be friendly and accommodating. Your compliments about the cleanliness of your room are also greatly appreciated. We understand that space can be a concern, especially when accommodating three adults in a single room. Our rooms are designed with efficiency in mind, and we recommend that for larger groups, two rooms may be more comfortable. We appreciate your understanding in this matter. We are glad that our proximity to public transport and local amenities, including the nearby 7-Eleven, contributed positively to your experience. Thank you once again for sharing your insights, and we hope to welcome you back in the future for an even better stay. Best Regards, ibis Singapore on Bencoolen

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