ibis Singapore on Bencoolen 4 stars

Customer review rating (ALL Rating) 4.4/5 3,164 reviews

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170 Bencoolen Street, 189657 SINGAPORE, Singapore

Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Telephone
Fax +65 6593 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,164 reviews

TripAdvisor Rating  4.1/5  7,468 reviews

Certificate of excellence 2025

Excellent Location with Scope for Smoother Operations

TripAdvisor rating 3.0/5

g_rathna TripAdvisor review

Ibis Bencoolen scores high on location truly one of its biggest strengths. Everything is just minutes away, making it very convenient, and the rooms are decent and comfortable for a city stay. Two areas where the experience could be elevated further: • Lift efficiency — during peak hours, especially breakfast time, waiting can be quite long for guests on higher floors. Optimising lift operations or adding capacity would make a big difference. • Breakfast experience — the spread is good, but the crowd management and timely refilling could be improved to keep things calm and enjoyable even during busy mornings. With a few operational refinements in these areas, this property has strong potential to deliver an even smoother and more memorable stay.

Customer review rating 4.5/5

Poh F. W. Business - Confirmed reviews ALL

Helpful front desk for my early check in request.

Dear Poh F. W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our front desk staff helpful and that you enjoyed a comfortable experience. Your kind words motivate us to continue providing excellent service. Best Regards, Jaber Salehi Executive Assistant Manager ibis Singapore on Bencoolen

Customer review rating 4.5/5

Wai L. N. Business - Confirmed reviews ALL

Everything is good except the lifts are too slow

Dear Wai L. N., Thank you for your kind feedback regarding our location and amenities. We appreciate your comments regarding the lift service and will take your observations into consideration as we continually strive to enhance our guest experience. Best Regards, Jaber Salehi Executive Assistant Manager ibis Singapore on Bencoolen

Customer review rating 5.0/5

Mong S. G. Business - Confirmed reviews ALL

Good service quality

Dear Mong S. G., Thank you for sharing your positive experience and recognizing our service quality. We strive to provide excellent hospitality and are pleased to know you enjoyed your stay with us. Best Regards, Jaber Salehi Executive Assistant Manager ibis Singapore on Bencoolen

5star services at 3 star prices

TripAdvisor rating 5.0/5

MalaysiaMinky TripAdvisor review

Another amazing stay. As I m Accor Explorer member thanks to IBIS stays in my now a platinum member. They really know how to treat their loyal members right. I was upgraded to executive floor and had the pleasure of being checked in by duty manager Kabilan. He is professional and immediately recognized me as a regular and made me feel at home. Location is great, service is awesome. I wont go anywhere but here

Dear MalaysiaMinky, Thank you for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed the exceptional service provided by our team, particularly from Kabilan, and that your loyalty as an Accor Explorer member was recognized with an upgrade. It is always our aim to provide our guests with a memorable experience, and we appreciate your kind words about our location and service quality. We look forward to welcoming you back for another outstanding stay. Warm regards, Bernette Loh Executive Secretary

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Other web-users rate our hotel

  • 2,506 reviews 9.7/10 Location
  • 2,302 reviews 7/10 Room
  • 1,891 reviews 8.5/10 Service
  • 67 reviews 8.4/10 WiFi
  • 1,076 reviews 8.9/10 Cleanliness
  • 724 reviews 8.2/10 Breakfast
  • 580 reviews 8.2/10 Food
  • 28 reviews 0.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.