ibis Singapore on Bencoolen Hotel 3 stars

Customer review rating 4.3/5 19,560 reviews
ibis Singapore on Bencoolen
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room,FREE WIFI and use of Bamboo Bicycle, Loan of EZ-Link Transport Card

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657
singapore
singapore

Tel: +6565932888

Fax: (+65)65932889

Contact email

Check-in from 14h00

Check out up to 12h00

  • FORTUNE CENTER :   56/980 FORTUNE CENTER

  • OPP BURLINGTON SQUARE :   147/166/857/980

  • OPP. BURLINGTON SQUARE :   56/64/65/131/139

  • OPP. BURLINGTON SQUARE. :   NR6 Rochor

  • BRAS BASAH :   CIRCLE LINE BRAS BASAH

  • BUGIS :   EAST-WEST LINE BUGIS

  • DHOBY GHAUT :   DHOBY GHAUT

  • DHOBY GHAUT I :   NORTH-SOUTH LINE DHOBY GHAUT

  • By plane

    Changi International Airport At 17km / 10.56 miles

  • By train

    BUGIS MRT STATION At 0.1km / 0.06 miles

GPS :1.301222, 103.852673

Our accommodations

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Bed Room

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Queen Room with Extra Benefits

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin with Extra Benefits

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard King Room with Extra Benefits

  • Max. number of persons: 3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: International

Taste Restaurant offers a wide spread of international cuisine. Highlights include Chef Casey Lai's western food, healthy sets as well as Singaporean dishes endorsed by K.F. Seetoh, well-known local makan guru. Beverages are available at Le Bar.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Enjoy drinks and cocktails at Le Bar, 24 hour open. Alcoholic beverages served from 7am to 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 104

  • Maximum capacity: 84 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Singapore on Bencoolen

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

19,560 reviews

tripadvisor

TripAdvisor Rating 4.0/5

7,320 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located

Customer review rating 4.3/5

T. Couples - 12/02/2020 Confirmed reviews ALL

Hotel is well located near Hawker Centers and Chinese restaurant, Bugis stores, MRT, little India and Kampong Glam...even in walking distance to down town. Room is very clean, nice staff...all in all well organised. We will stay there next time, too!

Good stay

Customer review rating 4.3/5

Iromi W. Business - 12/02/2020 Confirmed reviews ALL

Helpful staff.

Birthday Vacation

TripAdvisor rating 4.0/5

Feranie 12/02/2020 TripAdvisor review

Best service ever!! I stay with my friends on my birthday and the hotel staff gave a surprise gift. The room is clean, not big but still okay. The bathroom: clean and need more toiletries. Need to upgrade the refrigerator, not cold at all. Nearby Area: you can find minimarket 7/11 beside Hotel, across the road have small restaurant that open till midnight and Korean Supermarket. Walk few minutes you will find Albert Court food court, best place to find having breakfast or lunch. All the minus paid because of good service... Thank you Ibis Bencoolen, especially for Heme, Farah and Durges

Zentrale Lage

Customer review rating 4.3/5

Cecilia Families - 11/02/2020 Confirmed reviews ALL

The staff was friendly and helpfull

Good stay

Customer review rating 4.3/5

Amy Couples - 11/02/2020 Confirmed reviews ALL

Very helpful staff; good location

Good location and exceptional service.

Customer review rating 4.3/5

Winson T. Friends - 11/02/2020 Confirmed reviews ALL

The stay was fantastic. Special mention for your front counter staff - Kishant who was very professional and excellent service rendered.

Good value in busy locality

Customer review rating 4.3/5

L. S. M. Couples - 11/02/2020 Confirmed reviews ALL

Clean and friendly staff

Dear m. L., Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Not that good

Customer review rating 4.3/5

Yc Couples - 10/02/2020 Confirmed reviews ALL

The room is not clean and the hand soap is broken. It took four hours for me to check into my room when I already emailed the reception before and was told that I would be able to check in early.

Nice location, nice service, nice breakfast. satisfactory.

Customer review rating 4.3/5

Masa Business - 10/02/2020 Confirmed reviews ALL

Nice location, nice service, nice breakfast. satisfactory.

Dear Masa, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Pleasant stay

Customer review rating 4.3/5

Hendrik Families - 10/02/2020 Confirmed reviews ALL

Good location and comfy room

Dear Hendrik, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Room amenities is inadequate, no body lotion, shaver, hair condition, water

Customer review rating 4.3/5

Sompoach V. Business - 10/02/2020 Confirmed reviews ALL

Just for sleep

nice stay as usual

TripAdvisor rating 4.0/5

anngiesoo Business - 10/02/2020 TripAdvisor review

good in general, room is clean, but no slipper in room and no regular maintenance on shower head, some room with good shower head but some not. Access to gym & minibar is subjected to change, not like last time, Gold member is entitled by default.

Dear anngiesoo, Thank you for taking the time to review your stay experience with us. Please allow me to share that slippers are provided to guests upon request. This is part of our green initiative so as to reduce the waste of plastic. Nevertheless, do add in a note upon your reservation and we will have them arranged for you before arrival. No issues there. I do apologise we weren't able to fulfil this at this time. We look forward to your next stay with us and hope to serve you better then. Sincerely, David Lane General Manager

Small but comfortable

Customer review rating 4.3/5

Paul R. Couples - 09/02/2020 Confirmed reviews ALL

The room was small and the towels were a bit scratchy. The bed was comfortable but small. The breakfast was varied and plentiful. The staff were extremely helpful and friendly.

Dear Paul, Thank you for your honest feedback. Happy to hear that your stay experience with us was a pleasant one. Your comments on the towel have also been duly noted. We will definitely look into this on what we can do to make it more comfortable as nobody likes a scratchy towel. We look forward to welcoming you again soon. Sincerely, David Lane General Manager

Good location

Customer review rating 4.3/5

Jenny Solo - 08/02/2020 Confirmed reviews ALL

I have always stayed at Ibis Bencoolen as it is good location with MRT nearby. Room is clean and comfortable. Friendly staff

Dear Jenny, Thank you for making us your choice of accommodation. I'm happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Short but very pleasant stay - thank you.

Customer review rating 4.3/5

Richard S. Couples - 07/02/2020 Confirmed reviews ALL

Great service, good attitude and a very pleasant check-in.

Dear Richard, I'm happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Good location, decent room.

Customer review rating 4.3/5

C. Couples - 07/02/2020 Confirmed reviews ALL

There was no effort make by reservation staff to assign the requested room that we wrote in prior to our arrival dates. The reply email by reservation was cold and non commital and no indication that they will try to meetoir request. Check in staff were welcoming and helpful.

Well located

Customer review rating 4.3/5

M. J. Couples - 07/02/2020 Confirmed reviews ALL

NA

Dear M., I'm happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

average

Customer review rating 4.3/5

T. K. Business - 07/02/2020 Confirmed reviews ALL

before checked out time (12 pm), my room already could not be accessed when I entered at 11.15 am. Beside that, I tried to request the extended one hour and I could not get it. Actually I often stayed in your hotel before and never request any extended time.

Perfect location, great value, excellent facilities and helpful staff - what more could you want????

Customer review rating 4.3/5

Martin I. Solo - 06/02/2020 Confirmed reviews ALL

Stayed three nights and really enjoyed the experience.

Dear Martin, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Well satisfied

Customer review rating 4.3/5

Anonymous Couples - 06/02/2020 Confirmed reviews ALL

Just what we expected from an Ibis hotel

Dear John, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager
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