ibis budget Singapore Bugis

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ibis budget Singapore Bugis

Customer review rating (ALL Rating) 4.7/5 6 reviews

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Description

Hotel extras

  • 10 min walk from Bugis MRT Station

  • 10 min walk to Parco Bugis Junction and Bugis Street

  • Orchard Road is a 10 min drive from the hotel.

  • 10 min walk to Suntec City and Marina Square.

  • Close proximity to famous local dining area.

Hotel location

ibis budget Singapore Bugis

33 Middle Road
188942 Singapore
Singapore

  • By plane

    CHANGI AIRPORT SINGAPORE At 16km / 10 miles

GPS:1.297053, 103.85564

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi

Our accommodation(s)

ibis budget Singapore Bugis features 84 rooms overlooking Singapore. Each room features all the essentials for an enjoyable stay

Our guest reviews

Our guest reviews for
ibis budget Singapore Bugis

100% genuine reviews from our guests

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ALL Rating  4.7/5  6 reviews

TripAdvisor Rating  3.5/5  523 reviews

Experience in Ibis Bugis

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

When it comes to a budget hotel, many would probably think of the place as a hotel next door, nothing really special but my 2 months stay here with my partner was exceptional. And this message is specially dedicated to all the staff working here. Staff is polite and friendly. Going out of their way to make sure everything is ok and all your requirements met. Special thanks to Jason (if I don’t remember the name wrongly) Listening to our needs and helping us sort our room time and again to make sure we stay here comfortably. It’s unfortunate that we are no longer able to stay due to the whole hotel rented out for certain purposes. Thank you to the team. Appreciate your professionalism. Take care of yourself like you took care of us in this pandemic. Stay strong, stay safe. Till we cross path again.

Dear Hotel Guest, The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us after ibis budget Singapore Bugis reopens for leisure stays! Best Regards, Cynthia Senior Customer Relations Executive

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I had some issues with the room and the front desk Irene, Sabrina and the supervisor Jason provided an excellent customer service. Even after hearing my complain they were cordial, friendly and professional and worked out an alternative solution to improve my experience on the hotel. Before them working the solution I considered checking out and going to a different hotel. They were able to change my mind and increase the probability of me recommending the hotel due to the quality customer service.

Dear Hotel Guest, Thank you for taking time to write a review of your hotel stay. We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon! Regards, Cynthia Senior Customer Relations Executive

Better than expectation

Customer review rating 4.0/5

Hui S. K. Solo - Confirmed reviews ALL

Overall is gd. but the air con is freezing.... and the toilet exhaust will be turned off after 9pm... the staff is nice and helpful. especially Irene, seripah and Jason helped me a lot...

Dear Siu K., I appreciate your time to share your stay experience of your hotel stay. It is wonderful to hear that the staff members were able to enhance your stay with their delightful services. Your compliments had already been shared with the Hotel Team The Duty Manager had conducted a check on the temperature of the air-conditioning unit using an infrared detector and determined that there is no issue with the thermostat. For the comfort of the guests and to ensure a quiet room environment, the toilet exhaust fan is automatically shut down during the night and activated the next morning. Regards, Jack Chee Senior Customer Relations Manager

Not so bad after all

TripAdvisor rating 3.0/5

Loh Y TripAdvisor review

I booked 2 superior rooms with windows, but the room size in 1 of the room look smaller and the this smaller room does not have any fixture for hanging clothes, let alone having hangers in the room. So the provision in the room is not consistent even though I paid the same price for both rooms. I have stayed in Ibis Budget Singapore (Clarke Quay) too which I feel is better than Ibis Budget (Bugis) when comes to room comfort and room ambience.

Dear Loh, Thank you for sharing your stay experience with the Hotel Team. You and your guest had made two separate reservations and you had requested for both rooms located on the same level upon your arrival at the property. As such, our Front Desk Staff had arranged two rooms beside each other on the second level for you and your guest's stay. Taking into consideration of the building's structure, it is a challenge to have the same architectural layout and size for all the rooms. Nevertheless, we had taken note of your comments and we will aim to provide similar room amenities for the same room category in the property. We value your feedback and we hope to welcome you through our doors again. Regards, Jack Chee Senior Customer Relations Manager

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