Mercure Chartres Est

Customer review rating (ALL Rating) 4.6/5 147 reviews

Mercure Chartres Est - Image 1
Mercure Chartres Est - Image 2
Mercure Chartres Est - Image 3
Mercure Chartres Est - Image 4

Description

Hotel extras

  • Completely renovated hotel

  • Bistro-style cuisine made from fresh, local produce

  • 18 electric vehicle charging stations

  • 4 fully renovated and fully equipped meeting rooms

  • 5 minutes from A11 highway, a few minutes from Illiade Exhibition Center

Our accommodation(s)

Hotel location

Mercure Chartres Est

24 avenue Gustave Eiffel
28000 CHARTRES
France

GPS:48.4462843, 1.5383501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE FRAGRANCE

Le Fragrance restaurant is in the heart of the Cosmetic Valley and Chartres business park. Le Fragrance offers creative, refined French cuisine prepared with seasonal produce throughout the year.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  147 reviews

Customer review rating 5.0/5

Keith H. Couples - Confirmed reviews ALL

Parking was safe and the hotel very comfortable. Overall very satisfied and the reception staff were very welcoming. Also enjoyed a lovely meal in the restaurant with attentive and friendly staff

Dear Guest, Thank you very much for your wonderful feedback following your stay with us. We are truly delighted to read that you had such a positive experience and that you particularly appreciated the comfort of the hotel, the safety of our parking, and the warm welcome from our reception team. Your kind words about our staff, both at reception and in the restaurant, mean a lot to us and will be shared with the entire team. We are also pleased that you enjoyed your dinner and had a relaxing night’s sleep, followed by a satisfying breakfast. However, we regret that some items at breakfast were not at the expected temperature or sufficiently replenished when you arrived. Please rest assured that your comment has been shared with our team to ensure better consistency in the future. It is a real pleasure to know that you would highly recommend our hotel, and we sincerely thank you for your trust. We very much look forward to welcoming you again for another excellent stay. Kind regards, The Hotel Team

Customer review rating 4.5/5

Cheryl S. Couples - Confirmed reviews ALL

Comfy bed, tea/coffee making on room..hurray!! Tesla superchargers Wére why we stayed here. We normally stay at Ace Hotel which is much cheaper but the convience of Tesla onsite was worth the extra after a long days driving.

Dear Guest, Thank you for sharing your detailed feedback following your recent stay with us. We’re delighted to read that you enjoyed the comfort of your bed, the in-room tea and coffee facilities, and especially the convenience of our Tesla superchargers. We also appreciate your constructive comments. We’re sorry to hear that the restaurant was closed during your stay; we understand how disappointing that can be, particularly on a Saturday evening. Your remarks regarding the room layout have been carefully noted and will be shared with our team for review. Regarding the WiFi, thank you for highlighting the connection speed. We recognize how important reliable internet is, and we are currently looking into ways to improve this aspect of our service. It’s encouraging to know that despite these points, you rated your overall experience highly and would recommend us. Your feedback is invaluable in helping us enhance the guest experience. We hope to have the pleasure of welcoming you back again soon. Warm regards, Mercure Chartres Est Team

Customer review rating 5.0/5

Stewart T. Business - Confirmed reviews ALL

Excellent 5 Stars

Dear Guest, Thank you very much for your excellent feedback and outstanding rating! We are delighted that you enjoyed the hotel’s location, the comfort of your room, and the quality of the facilities. Your satisfaction with the welcome and the professionalism of our team is especially rewarding for us. A special thank you for mentioning Bulat; your kind words will be shared with him with great pleasure. We are very pleased that he was able to assist you efficiently by locating your Kindle and arranging for its delivery back to the United Kingdom. We look forward to welcoming you again very soon. Kind regards, The Mercure Chartres Est team

Customer review rating 5.0/5

Carolyn H. Friends - Confirmed reviews ALL

After a long drive we were welcomed so warmly by Alexandre and were able to relax in the restaurant with a leisurely drink before enjoying a very pleasant, unhurried meal. The staff were all very welcoming and nothing seemed to be much trouble for them.

Dear Guest, Thank you very much for taking the time to share such a wonderful review following your stay with us. We are delighted to read that you had a comfortable, relaxing and welcoming experience. It is especially rewarding to know that Alexandre gave you such a warm welcome after your long drive and that you were able to unwind in our restaurant with a leisurely drink before enjoying your meal. Your kind words about the friendliness and attentiveness of our entire team truly mean a lot to us. Providing a warm atmosphere where our guests can relax and feel well cared for is exactly what we strive for every day, and your feedback is a great encouragement for the whole team. Thank you also for your excellent scores across all aspects of your stay and for recommending us. We hope to have the pleasure of welcoming you back again very soon. Kind regards, The Mercure Chartres Est Team

Customer review rating 4.0/5

Lydie S. Families - Confirmed reviews ALL

One night stay on way home with dogs

Dear Madam, Thank you very much for your loyalty and for the trust you place in us each time you stay with us. It is always a pleasure to welcome you. We are delighted that your arrival, the cleanliness, the Wi-Fi, and the service provided by our evening receptionist met your expectations. We have also taken careful note of your comments regarding the lack of wall hooks in the room, the presentation of certain breakfast items, and the value for money. Your feedback is truly valuable and helps us to continuously improve. We look forward to welcoming you again very soon for another stay. Kind regards, The Team at Mercure Chartres Est

Other web-users rate our hotel

  • 138 reviews 8.9/10 Location
  • 380 reviews 7.3/10 Room
  • 306 reviews 9.3/10 Service
  • 5 reviews 8.6/10 WiFi
  • 205 reviews 8.2/10 Breakfast
  • 140 reviews 8.4/10 Cleanliness
  • 14 reviews 4.3/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Chartres