Name: Mercure Chartres Est - ALL
Address: 24 avenue Gustave Eiffel, CHARTRES, 28000, FR
Telephone: +33237259797
Rating: 4.6

Mercure Chartres Est

Hotel for travellers looking for local and authentic experiences

A fully renovated hotel for an upscale experience. Ideally located on the edge of Chartres, a few minutes from downtown and the famous cathedral, Mercure Chartres Est welcomes you in a modern, refined setting. Whether you're here for a business trip or a tourist getaway, take advantage of a completely redesigned hotel that offers comfort, elegance and quality amenities. Comfortable and modernized rooms.

Hotel with ideal connections near A11 and N154 roads, in the heart of the business park and Cosmetic Valley. You can reach Chartres, its cathedral and old town in minutes. Tanière Zoo is 0.6 miles away.

On behalf of the entire team, I am delighted to welcome you to our newly renovated hotel offering a blend of modern and authentic features.

Alexandre AUDOUIN, Hotel Management

Hotel extras

Completely renovated hotel
Bistro-style cuisine made from fresh, local produce
18 electric vehicle charging stations
4 fully renovated and fully equipped meeting rooms
5 minutes from A11 highway, a few minutes from Illiade Exhibition Center

Our accommodation(s)

Room

Classic Room - 1 queen-size bed

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room - 2 single beds

2 pers. max
17 m² / 182 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room - 1 double bed and 1 single sofa bed

3 pers. max
27 m² / 290 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)

See availabilities

Suite

Junior Suite - 1 king-size bed and 1 sofa bed

4 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

See availabilities

Hotel location

Mercure Chartres Est

24 avenue Gustave Eiffel
28000 CHARTRES
France

GPS:48.4462843, 1.5383501

+33 2 37 25 97 97

Railway station
Highway exit
Helipad/aerodrome

CHARTRES EST N 2

Highway exit

Access: 500 m / 0.31 mi 5 min drive

CHARTRES

Helipad/aerodrome

Access: 3.7 km / 2.3 mi 6 min drive

GARE DE CHARTRES

Railway station

Access: 5.7 km / 3.54 mi 13 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

LE FRAGRANCE

Le Fragrance restaurant is in the heart of the Cosmetic Valley and Chartres business park. Le Fragrance offers creative, refined French cuisine prepared with seasonal produce throughout the year.

Meetings & Events

Non contractual photo

Number of Meeting Room: 4
Surface of the largest room: 130 m² / 1399.307 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 162 reviews

Bryan W. Families - 5/24/2026 Confirmed reviews ALL

From the moment we booked, adding a room, being welcomed like we belonged to being served amazing food by Matthew who made our dinning experience so wonderful…. This new hotel is so good we have rebooked for later in the year.

Dear Guest, Thank you so much for this wonderful review and for your enthusiastic feedback following your family stay with us. We are truly delighted to read that from the booking stage through to your dining experience, our team helped make your visit so memorable. Your kind words about Matthew will certainly be shared with him, he will be thrilled to know his passion for food, wine and hospitality made such an impression. We are equally pleased that our reception and housekeeping teams contributed to making you feel so welcome and comfortable throughout your stay. The fact that you have already rebooked for later this year is a wonderful compliment to our entire team, and we are very much looking forward to welcoming you again. Regarding your comment about dogs, we would like to confirm that pets are indeed welcome at our hotel. This information is displayed at the hotel entrance as well as during the booking process. We fully understand that some guests may prefer a pet-free environment, and we sincerely appreciate your feedback on this matter. As for the breakfast cereals, our selection is carefully chosen to reflect the standards and identity of a 4 star hotel experience, with a focus on quality and balanced products. Nevertheless, we truly value your suggestion and always remain attentive to guest feedback when evolving our offerings. Thank you once again for your trust and recommendation. We look forward to welcoming you back very soon. Warm regards, The Mercure Chartres Est Hotel Team

Jeff P. Couples - 5/16/2026 Confirmed reviews ALL

Nice refurbished hotel, helpful staff, but... The chef had taken the day off for a fete nationale, so no food, despite having been assured on booking, that there would be, and, unbelievably, not one single seat in the shower of any of the accessible rooms. Seemingly forgotten. In the end, an Ibis would have been cheaper, and much the same.

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to read that you appreciated our newly refurbished hotel, the comfort of the rooms, the cleanliness, and especially the kindness and helpfulness of our team. However, we sincerely regret the disappointment you experienced regarding the restaurant closure during your stay. We understand your frustration, particularly after having been informed at the time of booking that dining service would be available. Please accept our apologies for this inconvenience. We are also very sorry to hear your remarks concerning the accessible shower facilities. Your feedback is extremely important to us, and we fully understand your reaction regarding the absence of a shower seat in the accessible rooms. Please be assured that your comments have been shared with management for careful consideration as we continue improving our facilities and services. We truly appreciate your loyalty and hope we may have the opportunity to restore your confidence during a future stay. Kind regards, The Mercure Chartres Est Team

Paul G. Couples - 5/7/2026 Confirmed reviews ALL

A lovely meal and night’s stay. An excellent clean and comfortable room too. The bathroom was perfect - only the soap dispenser in the shower gave us a problem because we couldn’t get it to work. Fortunately we had our own though.

Dear Guest, Thank you very much for your lovely review and for choosing to stay with us. We are delighted to read that you enjoyed both your meal and your night’s stay, and that you found your room clean, comfortable, and well appointed. It is especially rewarding to know that our team, cleanliness, and overall comfort contributed positively to your experience. We are sorry to hear about the inconvenience with the shower soap dispenser and thank you for bringing it to our attention. Please rest assured that our maintenance team has been informed so this can be checked and corrected promptly. We hope to have the pleasure of welcoming you back again very soon for another comfortable and enjoyable stay. Kind regards, Mercure Chartres Est Team

Keith H. Couples - 4/30/2026 Confirmed reviews ALL

Parking was safe and the hotel very comfortable. Overall very satisfied and the reception staff were very welcoming. Also enjoyed a lovely meal in the restaurant with attentive and friendly staff

Dear Guest, Thank you very much for your wonderful feedback following your stay with us. We are truly delighted to read that you had such a positive experience and that you particularly appreciated the comfort of the hotel, the safety of our parking, and the warm welcome from our reception team. Your kind words about our staff, both at reception and in the restaurant, mean a lot to us and will be shared with the entire team. We are also pleased that you enjoyed your dinner and had a relaxing night’s sleep, followed by a satisfying breakfast. However, we regret that some items at breakfast were not at the expected temperature or sufficiently replenished when you arrived. Please rest assured that your comment has been shared with our team to ensure better consistency in the future. It is a real pleasure to know that you would highly recommend our hotel, and we sincerely thank you for your trust. We very much look forward to welcoming you again for another excellent stay. Kind regards, The Hotel Team

Cheryl S. Couples - 4/27/2026 Confirmed reviews ALL

Comfy bed, tea/coffee making on room..hurray!! Tesla superchargers Wére why we stayed here. We normally stay at Ace Hotel which is much cheaper but the convience of Tesla onsite was worth the extra after a long days driving.

Dear Guest, Thank you for sharing your detailed feedback following your recent stay with us. We’re delighted to read that you enjoyed the comfort of your bed, the in-room tea and coffee facilities, and especially the convenience of our Tesla superchargers. We also appreciate your constructive comments. We’re sorry to hear that the restaurant was closed during your stay; we understand how disappointing that can be, particularly on a Saturday evening. Your remarks regarding the room layout have been carefully noted and will be shared with our team for review. Regarding the WiFi, thank you for highlighting the connection speed. We recognize how important reliable internet is, and we are currently looking into ways to improve this aspect of our service. It’s encouraging to know that despite these points, you rated your overall experience highly and would recommend us. Your feedback is invaluable in helping us enhance the guest experience. We hope to have the pleasure of welcoming you back again soon. Warm regards, Mercure Chartres Est Team